<p>We’re seeking a <strong>Systems Analyst</strong> with strong experience supporting <strong>Single Sign-On (SSO), Active Directory, and Microsoft Entra ID (Azure AD)</strong> to help design, maintain, and optimize secure identity and authentication solutions. This role sits at the intersection of <strong>technical identity systems and business analysis</strong>, supporting both enterprise users and application integrations.</p><p>You’ll work closely with IAM, infrastructure, security, and business stakeholders to ensure seamless authentication, authorization, and access governance across cloud and hybrid environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Identity & Technical Support</strong></p><ul><li>Design, configure, and support <strong>SSO integrations</strong> using <strong>SAML, OAuth 2.0, and OpenID Connect</strong></li><li>Administer and support <strong>Microsoft Entra ID (Azure AD)</strong> and <strong>on-prem Active Directory</strong> in hybrid environments</li><li>Manage <strong>user accounts, security groups, RBAC, and identity lifecycle processes</strong></li><li>Troubleshoot authentication, authorization, and federation issues across SaaS and internal applications</li><li>Support B2B/B2C identity scenarios, guest access, and external identity providers as needed</li><li>Enforce security best practices including <strong>least privilege (PoLP)</strong> and <strong>segregation of duties (SoD)</strong></li></ul><p><strong>Systems & Business Analysis</strong></p><ul><li>Gather and document business and technical requirements for identity-related initiatives</li><li>Translate business needs into <strong>functional specifications and integration designs</strong></li><li>Create and maintain documentation: workflows, system diagrams, SOPs, and configuration guides</li><li>Partner with stakeholders to analyze gaps and recommend identity and access improvements</li><li>Support <strong>UAT</strong>, releases, and post-implementation validation</li></ul><p><strong>Operations & Collaboration</strong></p><ul><li>Provide Tier 2/3 support for identity and access issues, including on-call rotation if required</li><li>Act as a liaison between technical teams and non-technical business users</li><li>Coordinate with vendors and application teams during SSO onboarding and upgrades</li></ul><p><br></p>

<p><strong>Required Qualifications</strong></p><ul><li>Experience supporting <strong>SSO and identity federation</strong></li><li>Hands-on experience with <strong>Microsoft Entra ID (Azure AD)</strong> and <strong>Active Directory</strong></li><li>Working knowledge of <strong>SAML, OAuth 2.0, OpenID Connect</strong></li><li>Understanding of <strong>IAM concepts</strong>, RBAC, MFA, and identity lifecycle management</li><li>Strong analytical, troubleshooting, and documentation skills</li><li>Ability to communicate technical concepts clearly to non-technical audiences</li></ul><p><br></p><p><strong>Preferred Qualifications</strong></p><ul><li>Experience with identity platforms such as <strong>Okta, Ping Identity, or similar</strong></li><li>Exposure to <strong>hybrid identity environments</strong> (Azure AD Connect, Cloud Sync)</li><li>Familiarity with <strong>API integrations</strong> and SaaS application onboarding</li><li>Experience working in <strong>Agile</strong> environments using <strong>Jira, Confluence</strong>, or similar tools</li><li>Background in regulated or enterprise environments (healthcare, finance, education, etc.)</li></ul><p><br></p><p><strong>Why Join?</strong></p><ul><li>Work on <strong>high-impact identity and security initiatives</strong></li><li>Collaborate across business, security, and IT teams</li><li>Be part of a modern, cloud-first identity strategy</li><li>Competitive compensation and growth opportunities</li></ul><p><br></p>

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