<p><strong>Job Description:</strong></p><p>We are seeking a self-motivated and dynamic <strong>Credit and Collection Specialist</strong> to join our team in El Segundo. This role requires strong organizational skills, adaptability to fast-paced environments, and the ability to manage a portfolio of assigned accounts proactively. The Credit and Collection Specialist will focus on maximizing cash collections, minimizing bad debt, and surpassing departmental objectives. This professional will play a key role in maintaining strong relationships and contributing to effective process improvements across the department.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Take ownership of customer accounts by managing outstanding receivables in a timely manner to mitigate write-offs.</li><li>Proactively reach out to customers to ensure diligent follow-up regarding past-due balances.</li><li>Maintain accurate and up-to-date documentation on all collection efforts.</li><li>Deliver exceptional customer service to resolve disputes, process customer refunds, reconcile accounts, and address credit line changes.</li><li>Organize and prioritize multiple responsibilities amidst high transaction volume and workflow changes.</li><li>Investigate and resolve billing discrepancies, escalating internal issues when necessary.</li><li>Apply judgment in resolving adjustments, disputes, unapplied payments, reconciliation needs, and account hold placements due to payment delays or delinquency.</li><li>Escalate unresolved accounts promptly, adhering to departmental standards.</li><li>Support documentation preparation for accounts submitted to third-party agencies or deemed uncollectible.</li><li>Build and maintain solid relationships with both internal and external customers.</li><li>Analyze data from customer account reports and apply insights to collection efforts.</li><li>Actively contribute to department initiatives and projects, including process improvement efforts, trainings, and cross-functional collaboration.</li><li>Assist teammates by cross-training on customer portfolios for seamless coverage.</li><li>Process and distribute customer invoices and statements accurately.</li><li>Manage incoming and outgoing communication (emails, phone calls) effectively to support the collection process.</li></ul><p><br></p>
<p><strong>IT Support Specialist II – Technical Help Desk</strong></p><p>Join a growing organization as an IT Support Specialist II, delivering exceptional second-level technology support across our enterprise systems. This role offers a dynamic environment where you’ll leverage your troubleshooting skills and knowledge of Windows platforms, Active Directory, and communications infrastructure to improve user experiences.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver advanced technical assistance to employees using computers, mobile devices, and collaboration tools.</li><li>Manage and maintain accurate records in our service ticketing system, ensuring issues are resolved promptly.</li><li>Set up and provide support for desktops, laptops, and peripherals across the organization.</li><li>Troubleshoot and resolve hardware/software issues in partnership with internal tech teams and external vendors.</li><li>Provide hands-on mobile device configuration, support, and troubleshooting.</li><li>Evaluate technology issues and report on recurring problems or user feedback trends.</li><li>Actively expand your understanding of new technologies to support end-users effectively.</li><li>Assist with A/V and conferencing equipment as needed for business meetings.</li><li>Participate in technology inventory tracking and software patching efforts.</li></ul><p><strong>Special Assignments:</strong></p><ul><li>Travel to various office sites, including remote locations, with potential short notice (up to 25% of the time).</li><li>Offer on-site and after-hours support for key business events or urgent needs, including weekend and night shifts on a rotating schedule.</li><li>Assist in equipment transport, setup, and user support for project locations or temporary offices.</li></ul><p><br></p>
<p>A housing non-profit organization based in Santa Monica is hiring an experienced Leasing Specialist on a contract-to-hire basis. This position requires expertise in affordable housing regulations and processes and a strong background in application processing, recertifications, and rent calculations based on income and supporting documentation. As the Leasing Specialist, you will play a critical role in ensuring the organization provides compliant and accessible affordable housing solutions.</p><p><br></p><p>Responsibilities include: </p><ul><li>Pre-qualify applicants according to strict rules and regulations under various affordable housing programs, including HOME, TCAC, CHRP, RHCP, and other applicable programs. Experience processing affordable housing applications, conducting recertifications, and calculating rental amounts based on income documentation is required.</li><li>Maintain a comprehensive understanding of Fair Housing laws, local rent control regulations, and other California statutes, applying this knowledge in occupancy assignments while ensuring adherence to legal standards. </li><li>Collaborate with the team to prepare for program audits to ensure compliance with federal, state, and local regulations.</li><li>Manage applicant files, ensuring their timely, organized, and confidential completion, and oversee the recertification process as required. </li><li>Provide exemplary customer service to applicants, tenants, and team members while contributing to internal goals and mission-driven efforts. </li><li>Actively participate in marketing efforts to promote available affordable housing units. </li><li>Prepare comprehensive Unit Summary Compliance documentation detailing the specifics and regulations for each housing unit. </li><li>Facilitate and manage Section 8 tenant documentation and compliance, ensuring all regulatory standards are met. </li><li>Regularly update and organize electronic and physical file systems through efficient filing, scanning, copying, and mailing procedures. </li><li>Perform other responsibilities as instructed, supporting the organization's mission to provide affordable housing opportunities.</li></ul><p><br></p><p>Prior experience in leasing and property management is required. Direct experience with affordable housing programs, including processing applications, handling recertifications, and calculating income-based rents, is essential. Comprehensive knowledge of regulations and compliance requirements for affordable housing programs is critical. This role is fully onsite in Santa Monica, with working hours from 8:00 AM to 5:00 PM. Pay is based on experience, ranging from $25 to $28 per hour.</p>
<p>A housing non-profit organization based in Santa Monica is hiring an experienced Leasing Specialist on a contract-to-hire basis. This position requires expertise in affordable housing regulations and processes and a strong background in application processing, recertifications, and rent calculations based on income and supporting documentation. As the Leasing Specialist, you will play a critical role in ensuring the organization provides compliant and accessible affordable housing solutions.</p><p><br></p><p>Responsibilities include: </p><ul><li>Pre-qualify applicants according to strict rules and regulations under various affordable housing programs, including HOME, TCAC, CHRP, RHCP, and other applicable programs. Experience processing affordable housing applications, conducting recertifications, and calculating rental amounts based on income documentation is required.</li><li>Maintain a comprehensive understanding of Fair Housing laws, local rent control regulations, and other California statutes, applying this knowledge in occupancy assignments while ensuring adherence to legal standards. </li><li>Collaborate with the team to prepare for program audits to ensure compliance with federal, state, and local regulations.</li><li>Manage applicant files, ensuring their timely, organized, and confidential completion, and oversee the recertification process as required. </li><li>Provide exemplary customer service to applicants, tenants, and team members while contributing to internal goals and mission-driven efforts. </li><li>Actively participate in marketing efforts to promote available affordable housing units. </li><li>Prepare comprehensive Unit Summary Compliance documentation detailing the specifics and regulations for each housing unit. </li><li>Facilitate and manage Section 8 tenant documentation and compliance, ensuring all regulatory standards are met. </li><li>Regularly update and organize electronic and physical file systems through efficient filing, scanning, copying, and mailing procedures. </li><li>Perform other responsibilities as instructed, supporting the organization's mission to provide affordable housing opportunities.</li></ul><p>Prior experience in leasing and property management is required. Direct experience with affordable housing programs, including processing applications, handling recertifications, and calculating income-based rents, is essential. Comprehensive knowledge of regulations and compliance requirements for affordable housing programs is critical. This role is fully onsite in Santa Monica, with working hours from 8:00 AM to 5:00 PM. Pay is based on experience, ranging from $25 to $28 per hour.</p>
Position summary <br> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. <br> <br> Job qualifications <br> bull High school diploma or equivalent. <br> bull Minimum 1 year office services experience preferably in a legal banking or large corporate environment. <br> bull Skilled in the use of mail phone email digital reprographics and mail equipment. <br> bull Familiar with general back office procedures to meet and maintain client satisfaction. <br> bull Proven customer service skills are required in order to create maintain and enhance customer relationships. <br> bull Good written and verbal communication skills including detail oriented telephone and email etiquette. <br> bull Attention to detail with good organizational skills. <br> bull Must be able to meet deadlines and complete all projects in a timely manner. <br> bull Ability to handle sensitive and/or confidential documents and information. <br> bull Able to make independent decisions that conform to business needs and policy. <br> bull Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. <br> bull Must work well in a team environment. <br> bull Must be able to interact effectively with multi-functional and diverse backgrounds. <br> bull Ability to work in a fast-paced environment. <br> bull Must be self-motivated with positive can-do attitude. <br> <br> Supervision <br> bull Number and titles of direct reports if any: n/a <br> bull Received: Lead Office Services Associate Supervisor Manager Director <br> <br> Job relationships <br> bull Internal: This position works closely with the Office Services team <br> bull External: Clients <br> <br> Job duties <br> * denotes an essential function <br> bull *Utilize appropriate logs for all office services work. <br> bull *Ensure that job tickets are properly filled out before beginning work. <br> bull *Perform work in office services primarily reprographics mail and intake functions according to established procedures. <br> bull *Follow procedures to run jobs in proper order. <br> bull *Communicate with supervisor or client on job or deadline issues. <br> bull *Meet contracted deadlines for accepting completing and delivering all work. <br> bull *Troubleshoot basic equipment problems. <br> bull Be able to lift up to 50 lbs. on a regular basis. <br> bull Prioritize workflow. <br> bull Performs Quality Assurance on own and work of others. <br> bull Load machines with various paper toner supplies. <br> bull Answer telephone emails and place service calls when needed. <br> bull Interact with clients in person over the phone or electronically. <br> bull Adhere to Williams Lea policies in addition to client site policies. <br> bull Use equipment and supplies in a cost-efficient manner. <br> <br> Working condit...
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed. </p><p><br></p><p> Job duties </p><p> * denotes an essential function </p><p> - *Utilize appropriate logs for all office services work. </p><p> - *Ensure that job tickets are properly filled out before beginning work. </p><p> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. </p><p> - *Follow procedures to run jobs in proper order. </p><p> - *Communicate with supervisor or client on job or deadline issues. </p><p> - *Meet contracted deadlines for accepting completing and delivering all work. </p><p> - *Troubleshoot basic equipment problems. </p><p> - Be able to lift up to 50 lbs. on a regular basis. </p><p> - Prioritize workflow. </p><p> - Performs Quality Assurance on own and work of others. </p><p> - Load machines with various paper toner supplies. </p><p> - Answer telephone emails and place service calls when needed. </p><p> - Interact with clients in person over the phone or electronically. </p><p> - Adhere to Williams Lea policies in addition to client site policies. </p><p> - Use equipment and supplies in a cost-efficient manner. </p><p><br></p><p><br></p>
We are looking for a skilled PC Technician to join our team in Irvine, California, on a long-term contract basis. In this role, you will play a vital part in providing on-site technical support to our valued clients, ensuring their systems operate smoothly and efficiently. As a key representative of our organization, you will be responsible for delivering excellent customer service and building trusted relationships.<br><br>Responsibilities:<br>• Provide on-site technical support to clients, addressing both scheduled and on-demand service requests.<br>• Analyze and resolve technical issues by identifying root causes and implementing effective solutions.<br>• Perform tasks such as password retrieval, patch deployment, and remediation of system alerts.<br>• Collaborate with clients to understand their needs and deliver personalized IT solutions.<br>• Ensure compliance with security standards, policies, and ethical business practices.<br>• Utilize critical thinking to evaluate and troubleshoot problems, proposing tested solutions.<br>• Maintain detailed documentation of all service activities for future reference and efficiency.<br>• Conduct backup remediation and infrastructure-related problem analysis to prevent outages.<br>• Escalate unresolved issues promptly to appropriate teams while maintaining excellent service standards.<br>• Continuously review and improve troubleshooting methods to enhance service delivery.
We are offering an exciting opportunity for a Tax Staff - Public based in Torrance, California. This role is crucial in our team as it involves handling multi-state tax accounting tasks and corporate tax accounting. The successful candidate will be expected to be proficient in various accounting functions and auditing, and possess excellent customer service skills. <br><br>Responsibilities: <br>• Processing tax forms – 1120, which involves basic corporate tax accounting.<br>• Handling multi-state tax accounting, including corporate income tax.<br>• Applying fluency in Japanese (preferred, not required) in performing tasks.<br>• Utilizing a variety of software tools such as CCH ProSystem Fx, CCH Sales Tax, Gosystem, Management System, and Microsoft Excel in daily operations.<br>• Managing accounting functions, ensuring compliance with regulations.<br>• Conducting auditing tasks as required.<br>• Handling cash activity and resolving any discrepancies.<br>• Providing exceptional customer service in all interactions.<br>• Preparing and filing multi-state tax returns.<br>• Dealing with all aspects of corporate tax return and corporate income tax.
We are looking for a detail-oriented and proactive Sales Support team member to join our team in Foothill Ranch, California. This contract-to-permanent position focuses on facilitating smooth sales operations, ensuring accurate order processing, and maintaining effective communication between various stakeholders. The role offers an opportunity to be part of a dynamic environment where precision and customer satisfaction are key.<br><br>Responsibilities:<br>• Accurately process and enter sales orders while adhering to quality standards.<br>• Collaborate with sales teams, customers, and international partners to verify specifications and ensure timely delivery.<br>• Request, review, and manage quotes for new or customized product orders.<br>• Monitor order progress and provide timely updates to all relevant parties.<br>• Maintain organized and accessible documentation for purchase orders, quotes, and related records.<br>• Assist in resolving discrepancies in sales orders and support general sales operations.<br>• Communicate technical details effectively between domestic and overseas teams.<br>• Utilize order entry systems and tools to streamline processes and improve efficiency.<br>• Provide post-sales support to address customer inquiries and ensure satisfaction.
<p>We are looking for a dedicated Front Desk Coordinator to join our team on a contract basis in the South Bay. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional service to guests and visitors. As the first point of contact, you will play a vital role in creating a welcoming and attentive atmosphere. </p><p><br></p><p>Responsibilities:</p><p>• Provide friendly, attentive, and efficient customer service to all visitors and guests.</p><p>• Guide guests to local retailers, dining establishments, lodging options, and attractions based on their preferences.</p><p>• Match services and resources to meet the specific needs of guests effectively.</p><p>• Go above and beyond to assist guests, ensuring their satisfaction and comfort.</p><p>• Actively support property programs and initiatives with enthusiasm and commitment.</p><p>• Ensure the Guest Services Desk is well-stocked with maps, brochures, and event information for visitors.</p><p>• Build strong relationships with local retailers and businesses through networking and collaboration</p>
<p>We are looking for a dedicated and proactive Office Services Associate to join our team in Century City, Los Angeles, California. In this contract position, you will be responsible for handling a variety of office services, including reprographics, mail distribution, and supporting additional functions such as hospitality and reception as needed. This role is ideal for someone eager to learn, customer-focused, and comfortable working in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage office services tasks such as copying, scanning, and mail distribution, following established procedures.</p><p>• Provide support in hospitality, reception, and other service areas as required.</p><p>• Maintain accurate logs and ensure all job tickets are completed properly before starting assignments.</p><p>• Troubleshoot and resolve basic equipment issues to ensure smooth operations.</p><p>• Meet deadlines for processing and delivering office services while maintaining high-quality standards.</p><p>• Follow protocols to prioritize tasks and complete them in a timely manner.</p><p>• Communicate effectively with supervisors and clients regarding deadlines or project concerns.</p><p>• Handle sensitive documents and information with the utmost confidentiality.</p><p>• Contribute to a team-oriented environment by collaborating with colleagues and supporting their tasks when necessary.</p><p>• Lift and transport materials weighing up to 50 pounds as part of daily responsibilities.</p>
We are looking for a courteous and organized Receptionist to join our team on a contract basis in Brea, California. This role is ideal for someone with outstanding communication skills and a meticulous demeanor who thrives in a small office environment. You will play a vital role in ensuring smooth day-to-day operations during a busy tax season.<br><br>Responsibilities:<br>• Welcome clients and visitors, creating a warm and welcoming first impression.<br>• Oversee appointment scheduling and calendar management using Microsoft Outlook.<br>• Perform document filing, scanning, and organization with attention to accuracy.<br>• Manage incoming and outgoing mail, including deliveries.<br>• Monitor and replenish office supplies, ensuring common areas remain tidy.<br>• Provide administrative support to the accounting team, assisting with various tasks.<br>• Uphold confidentiality while handling sensitive client and firm information.
<p>We are looking for a dedicated and detail-oriented General Office Clerk to assist with a short-term project in West LA. This contract position involves physically organizing and moving office items to facilitate renovations. The role requires hands-on work and offers an excellent opportunity to contribute to a dynamic office environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Assist in moving boxes and organizing office belongings to prepare for renovations.</p><p>• Sort, categorize, and label items for efficient storage and retrieval.</p><p>• Evaluate and organize computer cords, ensuring they are properly stored or discarded if obsolete.</p><p>• Provide general back-office support, including scanning and organizing documents.</p><p>• Help maintain a clean and organized workspace throughout the project duration.</p><p>• Perform basic data entry tasks to update records as needed.</p><p>• Collaborate with team members to ensure timely completion of tasks.</p><p>• Adhere to safety guidelines while handling office equipment and supplies.</p>
