We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
We are looking for a dedicated Customer Service Representative to join our team in Costa Mesa, California. In this role, you will provide exceptional support to customers by addressing inquiries, resolving issues, and assisting with navigating our website and related tools. This is a Contract-to-Permanent position, offering an excellent opportunity for growth and long-term employment.<br><br>Responsibilities:<br>• Respond to a high volume of inbound customer calls daily, ensuring all inquiries are addressed promptly and professionally.<br>• Assist customers with navigating the company website, including locating specific information and troubleshooting login issues.<br>• Provide guidance to users experiencing challenges with new system features or updates.<br>• Maintain accurate records of customer interactions and resolutions using CRM tools.<br>• Collaborate with internal teams to escalate and resolve complex issues efficiently.<br>• Offer exceptional service to enhance customer satisfaction and build long-term relationships.<br>• Utilize Office Suite tools to document and manage customer data effectively.<br>• Stay updated on product knowledge and company processes to provide accurate information.<br>• Handle customer concerns with patience and professionalism, ensuring a positive experience.
<p>We are looking for a skilled and driven Bilingual Spanish/ or French Canadian Customer Service Representative to join our team in Torrance, California. As part of the manufacturing industry, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting our brand. This is a Contract position offering the opportunity to grow with an innovative and customer-focused organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by upholding the company's values and maintaining professionalism in all communications.</p><p>• Build and sustain positive relationships with customers, demonstrating empathy and understanding during interactions.</p><p>• Recommend and promote company products and services to meet customer needs and preferences, contributing to brand growth.</p><p>• Accurately record customer details and inquiry information into company databases.</p><p>• Apply technical knowledge of products to resolve customer issues effectively and provide troubleshooting assistance.</p><p>• Handle customer complaints with patience, ensuring calm and courteous resolutions.</p><p>• Participate in product and skill training sessions, successfully completing assessments to enhance expertise.</p><p>• Share valuable customer feedback and observed trends with management to support continuous improvement.</p><p>• Ensure timely and consistent attendance, including the flexibility to work variable schedules and occasional weekends.</p>
<p>We are looking for a Loan Servicing Specialist to join our team in Hawthorne, California. In this role, you will play a vital part in ensuring the smooth management and maintenance of consumer mortgage loans, applying your expertise in loan servicing and credit union operations. This is a long-term contract position, offering an opportunity to grow within the dynamic credit union industry.</p><p><br></p><p>Responsibilities:</p><p>• Manage the lifecycle of consumer mortgage loans, including servicing tasks and ongoing maintenance.</p><p>• Ensure compliance with relevant consumer mortgage rules and regulations.</p><p>• Utilize Symitar or similar credit union software to effectively perform loan servicing activities.</p><p>• Monitor call center metrics to maintain high levels of customer satisfaction and operational efficiency.</p><p>• Collaborate with team members to analyze and address critical issues in consumer banking operations.</p><p>• Provide support for credit card and consumer lending processes, ensuring accuracy and timely execution.</p><p>• Conduct criticality analysis to prioritize tasks and resolve complex servicing challenges.</p><p>• Maintain detailed records and documentation to ensure accuracy and adherence to compliance standards.</p><p>• Assist in training and onboarding team members on loan servicing systems and procedures.</p>
We are looking for a dedicated Customer Service Representative to join our team in Newport Beach, California. In this role, you will be responsible for delivering outstanding customer service, handling financial transactions, and assisting clients with their banking needs. This is a long-term contract position, offering an opportunity to make a meaningful impact within the banking industry.<br><br>Responsibilities:<br>• Process a range of financial transactions, such as deposits, withdrawals, loan payments, and transfers, while ensuring accuracy and adherence to banking policies.<br>• Provide prompt and attentive assistance to customers with inquiries regarding their accounts and available banking services.<br>• Actively promote and recommend banking products and services tailored to meet the needs of customers.<br>• Manage and reconcile a cash drawer, complying with established security and audit procedures.<br>• Educate customers on various banking options, including digital services and alternative channels.<br>• Address and resolve customer concerns effectively, ensuring a positive banking experience.<br>• Collaborate with team members to maintain smooth branch operations during busy periods.<br>• Uphold high standards of confidentiality and security in all customer interactions.<br>• Contribute to the achievement of branch goals by delivering exceptional service and support.
We are looking for a dedicated Customer Service Representative to join our team in Huntington Beach, California. In this role, you will assist with enrollment processes, ensuring accuracy and efficiency while guiding individuals through their onboarding experience. This is a long-term contract position within the healthcare industry, offering the opportunity to make a meaningful impact on customer satisfaction and organizational success.<br><br>Responsibilities:<br>• Respond promptly to inquiries from internal and external customers, addressing concerns related to enrollment.<br>• Resolve enrollment-related issues by conducting research and utilizing call tracking, claims systems, or email communication.<br>• Enter and maintain accurate enrollment data in the company’s eligibility transactional system.<br>• Process applications for enrollment and disenrollment, ensuring compliance with established guidelines.<br>• Verify enrollment statuses with clients and address discrepancies as needed.<br>• Investigate and resolve system rejections related to enrollment processes.<br>• Collaborate with team members to address exceptions and ensure members are properly enrolled.<br>• Perform daily and monthly reconciliation of enrollment files to maintain data accuracy.<br>• Manage member eligibility changes and update records in the enrollment database.<br>• Maintain organized documentation and records, ensuring they are accessible and up-to-date.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a critical role in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining high standards of service. This role offers the opportunity to work in the dynamic Health Pharm/Biotech industry, contributing to meaningful solutions for occupational safety.<br><br>Responsibilities:<br>• Handle customer inquiries through various communication channels, including phone, email, and online platforms, ensuring prompt and attentive responses.<br>• Collaborate with internal departments to resolve customer issues effectively from start to finish, ensuring follow-ups are completed.<br>• Utilize multiple internal systems to manage orders, track shipments, and address customer concerns accurately.<br>• Provide feedback to management regarding service challenges and customer concerns to improve processes.<br>• Participate in special projects as assigned, contributing to team objectives and organizational goals.<br>• Process order entries, schedule appointments, and manage customer accounts with precision.<br>• Maintain accurate records of customer interactions and transactions, ensuring data integrity.<br>• Assist with troubleshooting and resolving issues related to product delivery, account setups, and other customer needs.<br>• Demonstrate flexibility by working overtime when requested to meet business demands.<br>• Support lean process improvement initiatives to enhance customer service efficiency.
<p>Robert Half is seeking an AR Specialist to join our finance team in Downtown LA! As an AR Specialist, you will play a crucial role in managing our accounts receivable operations. You will be responsible for processing customer invoices, managing customer accounts, reconciling payments, and ensuring all financial transactions are accurately recorded in our Great Plains accounting system. This position offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. For immediate consideration, please call our office at 213.629.4602 for consideration.</p><p> </p><p>· Entering, posting and reconciling of batches.</p><p>· Researching and resolving customer A/R issues</p><p>· Preparing aging reports</p><p>· Placing billing and collection calls</p><p>· Maintaining cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L.</p><p>· Good attention to detail and strong Microsoft Excel skills.</p><p>· 1+ year of recent Accounts Receivable,</p><p>· Experience with Great Plains is a must.</p><p> </p>
<p>Robert Half is seeking an AR Specialist to join our finance team in Downtown LA! As an AR Specialist, you will play a crucial role in managing our accounts receivable operations. You will be responsible for processing customer invoices, managing customer accounts, reconciling payments, and ensuring all financial transactions are accurately recorded in our Great Plains accounting system. This position offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. For immediate consideration, please call our office at 213.629.4602 for consideration.</p><p> </p><p>· Entering, posting and reconciling of batches.</p><p>· Researching and resolving customer A/R issues</p><p>· Preparing aging reports</p><p>· Placing billing and collection calls</p><p>· Maintaining cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L.</p><p>· Good attention to detail and strong Microsoft Excel skills.</p><p>· 1+ year of recent Accounts Receivable,</p><p>· Experience with Great Plains is a must.</p><p> </p>
<p>Robert Half is seeking an AR Specialist to join our finance team in Downtown LA! As an AR Specialist, you will play a crucial role in managing our accounts receivable operations. You will be responsible for processing customer invoices, managing customer accounts, reconciling payments, and ensuring all financial transactions are accurately recorded in our Great Plains accounting system. This position offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. For immediate consideration, please call our office at 213.629.4602 for consideration.</p><p> </p><p>· Entering, posting and reconciling of batches.</p><p>· Researching and resolving customer A/R issues</p><p>· Preparing aging reports</p><p>· Placing billing and collection calls</p><p>· Maintaining cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L.</p><p>· Good attention to detail and strong Microsoft Excel skills.</p><p>· 1+ year of recent Accounts Receivable,</p><p>· Experience with Great Plains is a must.</p><p> </p>
<p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office 213.629.4602 for consideration.</p><p> </p><p>· Bachelor’s degree in finance, Accounting, or a related field is preferred.</p><p>· Proven experience as an Accounts Payable Specialist</p><p>· SAP experience is required.</p><p>· Strong understanding of accounts payable principles and practices.</p><p>· Knowledge of financial regulations and compliance.</p><p>· Proficient in Microsoft Excel and other financial software.</p><p>· Excellent attention to detail and accuracy.</p><p>· Strong analytical and problem-solving skills.</p><p>· Ability to prioritize and manage multiple tasks in a fast-paced environment.</p><p>· Effective communication and interpersonal skills.</p><p>· Team player with a customer service-oriented attitude.</p><p>· Self-motivated and able to work independently.</p><p> </p>
<p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office 213.629.4602 for consideration.</p><p> </p><p>· Bachelor’s degree in finance, Accounting, or a related field is preferred.</p><p>· Proven experience as an Accounts Payable Specialist</p><p>· SAP experience is required.</p><p>· Strong understanding of accounts payable principles and practices.</p><p>· Knowledge of financial regulations and compliance.</p><p>· Proficient in Microsoft Excel and other financial software.</p><p>· Excellent attention to detail and accuracy.</p><p>· Strong analytical and problem-solving skills.</p><p>· Ability to prioritize and manage multiple tasks in a fast-paced environment.</p><p>· Effective communication and interpersonal skills.</p><p>· Team player with a customer service-oriented attitude.</p><p>· Self-motivated and able to work independently.</p><p> </p>
<p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office 213.629.4602 for consideration.</p><p> </p><p>· Bachelor’s degree in finance, Accounting, or a related field is preferred.</p><p>· Proven experience as an Accounts Payable Specialist</p><p>· SAP experience is required.</p><p>· Strong understanding of accounts payable principles and practices.</p><p>· Knowledge of financial regulations and compliance.</p><p>· Proficient in Microsoft Excel and other financial software.</p><p>· Excellent attention to detail and accuracy.</p><p>· Strong analytical and problem-solving skills.</p><p>· Ability to prioritize and manage multiple tasks in a fast-paced environment.</p><p>· Effective communication and interpersonal skills.</p><p>· Team player with a customer service-oriented attitude.</p><p>· Self-motivated and able to work independently.</p><p> </p>
<p>The IT Support Specialist will work directly with attorneys, staff, professional managers and firm directors as the frontline point of contact for the firm. The IT Support Specialist I have regular</p><p>interactions with the IT staff at all levels of the organization, including IT Directors and the firm's CIO, as it relates to operations, support and technology Improvements. The IT Support Specialist I</p><p>can expect to have frequent contact with attorneys in all the firm's offices including senior leaders throughout the firm.</p><p><br></p><p>The IT Support Specialist I is a critically Important role situated in the IT Department and first reachable asset for IT support issues and requests. They are at the frontline for telephone and email support of all firm‐authorized technology and related‐services including troubleshooting and resolving technical problems. In many ways, the IT Support Specialist I is the IT Department's emissary to the rest of the firm since they'll support our attorneys and staff on a wide range of technology issues typically found in large law firms – especially related to the processing of legal documents. The IT Support Specialist I will lend their support to the firm's IT System Engineers and must be able to resolve Help Desk incidents and requests related to the firm's technology quickly, pleasantly and efficiently.</p><p><br></p><p><br></p>
<p>We are looking for a skilled AP Lead to assist our busy client in Cerritos. The ideal candidate will bring expertise in accounting processes, attention to detail, and a proactive approach to managing vendor relationships and financial accuracy.</p><p><br></p><p><strong>JOB SUMMARY:</strong></p><p>Responsible for managing accounts payable process including ensuring all invoices are approved, determining the general ledger codes for each invoice, entering invoices into databases, paying invoices, performing check runs and mailing out or wiring payments to vendors for various entities. Work with other AP Associates to ensure proper coverage for all entities.</p><p><strong> </strong></p><p><strong>MAJOR DUTIES AND RESPONSIBILITIES:</strong></p><p> </p><p>§ Manage the invoice process including data entry, general ledger coding, approval verification and payment.</p><p>Ø Assemble invoices into categories and batches to be processed for payment.</p><p>Ø Verify vendor information for accuracy including addresses and Federal ID numbers.</p><p>Ø Calculate all extensions and totals on invoices, calculating and taking discounts.</p><p>Ø 3-way matching of invoices with purchase order and packing slip copies.</p><p>Ø Determine if taxable or tax-exempt.</p><p>§ Determine GL Codes required for each invoice and record it accordingly.</p><p>§ Review check registers and associated check and invoice back-up to ensure accuracy.</p><p>§ Reconcile monthly credit card statement which includes assembling all back-up documents and reviewing information for accuracy and to identify any fraudulent activity.</p><p>§ Review accounting email folders and distribute to appropriate person(s).</p><p>§ Assist AP Associates to help them resolve any issues that may arise.</p><p>§ Review weekly wires for all entities as needed.</p><p>§ Reconcile vendor statements for accuracy and all invoices are entered into the accounting system.</p><p>§ Assist with check count, check inventory, and check distribution.</p><p>§ Provide good customer service when vendors inquire about payment status.</p><p>§ Contact vendors to clarify any questionable invoice items and prices; contacts purchasing department to request necessary information for any discrepancies between PO and invoice.</p><p>§ File 1099s at the end of the year for 1099-NEC, 1099-MISC, and 1099-INT for 1099 Vendors.</p><p>§ Ability to research discrepancies on invoices and work with vendors to reconcile accounts.</p><p>§ Assist with preparing training materials and presenting to team.</p><p>§ Ensure that the proper approval has been acquired for timely payments for all invoices.</p><p>§ Copy, scan, file, and organize invoices and other accounting department documents.</p><p>§ Other accounting and administrative duties and projects assigned by AP Manager and senior leadership.</p>
<p>Our client, a leader in the manufacturing industry, is seeking an Accounts Receivable Specialist to manage the invoicing, collections, and payment processing functions within a dynamic manufacturing environment. The ideal candidate will leverage strong Excel skills to track receivables, generate aging reports, and ensure the timely collection of outstanding balances.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Generate and distribute invoices to clients, ensuring accuracy and timely delivery (Based on general knowledge).</li><li>Monitor accounts receivable aging reports, analyze outstanding balances, and proactively follow up on past due accounts (Based on general knowledge).</li><li>Conduct collections activities via phone, email, or mail to resolve payment issues and improve cash flow (Based on general knowledge).</li><li>Apply incoming payments and reconcile customer accounts in accordance with company procedures (Based on general knowledge).</li><li>Collaborate with internal departments (sales, shipping, customer service) to resolve billing discrepancies and maintain accurate records (Based on general knowledge).</li><li>Prepare periodic reports on A/R status, aging summaries, and collection metrics utilizing advanced Excel functions such as pivot tables, VLOOKUP, and data analysis tools (Based on general knowledge).</li><li>Support month-end and year-end closing activities related to accounts receivable (Based on general knowledge).</li><li>Maintain compliance with internal controls and company accounting policies (Based on general knowledge).</li></ul>
<p>A Hospital in Los Angeles is seeking a detail-oriented EOB Review Specialist to join the healthcare billing team. The EOB Review Specialist is responsible for reviewing Explanation of Benefits (EOBs), managing incoming mailings, sorting live checks, requesting authorizations, answering questions relating to EOBs and medical bills, and submitting necessary documentation. The ideal candidate will have strong analytical skills, experience in medical billing, and the ability to communicate effectively with patients and insurance providers.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review EOBs for accuracy, completeness, and compliance with healthcare billing standards.</li><li>Open and process incoming mail, including EOBs and related correspondence.</li><li>Accurately sort and record live checks received from payors.</li><li>Request authorizations from insurance companies or providers as needed for billing purposes.</li><li>Respond to inquiries from patients, providers, and internal staff regarding EOBs, charges, and medical bills.</li><li>Gather and submit required documentation to payors, providers, or internal systems to support claims and billing activities.</li><li>Maintain organized records of EOB reviews, authorizations, and documentation submitted.</li><li>Collaborate with the billing, collections, and medical records teams to resolve discrepancies.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Medical Collector Credentialing Specialist to join our team in Manhattan Beach, California. The Medical Collector Credentialing Specialist will play a pivotal part in ensuring providers are properly credentialed with Medicare and commercial insurance plans. The right person must be strong with medical credentialing and exposure to medical insurance collections. This position offers an excellent opportunity to expand your expertise and gain hands-on training in medical billing.</p><p><br></p><p>Responsibilities:</p><p>• Credentialing processes for 12-13 healthcare providers, ensuring compliance with Medicare and commercial insurance requirements.</p><p>• Prepare and submit detailed applications for provider credentialing and re-credentialing.</p><p>• Insurance collections and AR insurance follow up on denied claims. </p><p>• Maintain accurate and up-to-date records of provider credentials and certifications.</p><p>• Collaborate with insurance carriers to resolve credentialing-related issues efficiently.</p><p>• Monitor and track credentialing timelines to ensure timely renewals and updates.</p><p>• Assist in identifying and implementing process improvements for credentialing workflows.</p><p>• Provide support and training in medical billing processes, as required.</p><p>• Act as a liaison between providers and insurance companies to address credentialing inquiries.</p><p>• Ensure adherence to regulatory standards and organizational policies.</p><p>• Generate reports and documentation related to credentialing activities for internal review.</p>
<p>We are looking for a skilled B2B Collections Specialist to join our client's team in Santa Fe Springs, California. In this position, you will play a vital role in managing accounts receivable and ensuring timely resolution of outstanding balances. This opportunity is ideal for individuals who excel in problem-solving, communication, and maintaining positive client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Monitor assigned accounts to identify overdue payments and outstanding debts.</p><p>• Investigate and resolve account disputes or billing discrepancies to maintain accurate records.</p><p>• Address and resolve customer credit issues with professionalism and efficiency.</p><p>• Update and maintain account status records to ensure accurate tracking of collections activities.</p><p>• Prepare detailed reports on collection efforts and account progress for management review.</p><p>• Develop and implement effective repayment plans tailored to client needs.</p><p>• Oversee monthly payments and refunds, ensuring accuracy and timeliness.</p><p>• Respond promptly and professionally to client inquiries regarding account balances and concerns.</p><p>• Identify accounts requiring external collection efforts and recommend appropriate actions.</p><p>• Assess and report on bad debt or potential financial exposure within the portfolio.</p>
<p>Are you a strong communicator passionate about helping others? Do you excel in problem-solving and thrive in a fast-paced environment? We are seeking a <strong>Customer Service Representative</strong> to join our team and play a key role in providing superior support and seamless customer experiences.</p><p><br></p><ul><li>Serve as the primary point of contact for inquiries, resolving customer concerns promptly and professionally.</li><li>Maintain accurate records and documentation of customer interactions.</li><li>Collaborate with team members and departments to improve resolution times.</li><li>Utilize technology and data analytics tools to enhance customer service performance.</li><li>Represent the company and its values in every customer interaction.</li></ul><p><br></p>
We are looking for a skilled and dedicated Payroll Specialist to join a dynamic team in Santa Monica, California. In this long-term contract position, you will play a key role in ensuring accurate and compliant payroll processing for a growing organization with employees across multiple states. This hybrid role requires working onsite two to three days per week, with remote flexibility for the remaining days.<br><br>Responsibilities:<br>• Process weekly payroll for a workforce of 300–350 employees, primarily non-exempt staff, ensuring accuracy and timeliness.<br>• Maintain compliance with California payroll regulations and support wage requirements for employees in other states.<br>• Collaborate with HR and Finance teams to manage payroll closings, termination checks, and special payroll requests.<br>• Assist with transitioning from a semi-monthly to weekly payroll cycle, ensuring smooth implementation.<br>• Accurately handle onboarding of new employees, separations, and wage adjustments in accordance with company policies.<br>• Prepare digital payroll reports and maintain an entirely paperless documentation system.<br>• Utilize ADP Workforce Now efficiently to consolidate, verify, and manage payroll data.<br>• Respond promptly to employee inquiries regarding payroll issues, providing excellent internal customer service.<br>• Work closely with HR and Finance teams on payroll tax filings, benefits deductions, and audit preparations.
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Torrance, California. In this contract-to-permanent role, you will play a vital part in managing accounts receivable processes for a company handling substantial annual revenue. This position offers an excellent opportunity to utilize your expertise in accounting systems and resolve invoice disputes effectively.<br><br>Responsibilities:<br>• Manage and monitor accounts receivable processes to ensure timely collections.<br>• Investigate and resolve invoice disputes in collaboration with branch teams.<br>• Reconcile aging reports and address discrepancies promptly.<br>• Utilize accounting software systems to track, report, and analyze financial data.<br>• Maintain accurate records of cash activities and accounts receivable transactions.<br>• Collaborate with internal teams to ensure seamless communication and resolution of financial issues.<br>• Assist in preparing detailed reports and summaries for management review.<br>• Ensure compliance with company policies and financial regulations.<br>• Provide exceptional customer service to resolve payment-related inquiries.
Join our mission-driven nonprofit organization dedicated to creating positive change in our community. We work tirelessly to support individuals and families through programs, services, and advocacy, ensuring that they have access to opportunities, resources, and support systems that help improve lives and promote equality. <br> Key Responsibilities: Act as the first point of contact for clients and customers, delivering exceptional service and support across various communication channels (phone, email, chat, etc.). Address questions, concerns, and complaints efficiently while maintaining a detail oriented and courteous demeanor. Proactively identify customer needs and deliver personalized solutions to improve their overall experience. Manage and update customer accounts with accurate information in company systems. Handle escalated inquiries or issues with professionalism, ensuring proper resolution or escalation as needed. Work collaboratively with internal teams to share important feedback and ensure consistency in service delivery. Monitor and adapt to changing client and customer expectations, always aiming for continuous improvement.
We are looking for a dedicated and detail-oriented CFS Agent to join our logistics team in El Segundo, California. This contract position offers an opportunity to contribute to efficient freight station operations while delivering exceptional customer service. If you thrive in a fast-paced environment and have a passion for logistics, we invite you to apply.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries related to Container Freight Station (CFS) operations and services.<br>• Handle incoming orders and requests with accuracy, ensuring smooth processing and timely resolutions.<br>• Collaborate with internal teams to coordinate cargo movement and ensure operational efficiency.<br>• Maintain and organize essential documentation, including bills of lading, invoices, and customs paperwork.<br>• Resolve customer issues professionally, aiming to provide effective solutions and maintain satisfaction.<br>• Schedule and oversee appointments for cargo pick-up and delivery, optimizing logistical processes.<br>• Keep detailed and accurate records in company systems to support seamless operations.<br>• Utilize organizational skills to manage files and maintain proper documentation.<br>• Operate multi-line phone systems effectively to assist clients and internal teams.
We are looking for an experienced Workers’ Compensation Senior Claim Representative to join our team in Los Angeles, California. In this role, you will oversee the management of workers’ compensation lost time claims, ensuring compliance with statutory regulations and delivering exceptional customer service throughout the claims process. This is a Long-term Contract position requiring strong analytical, communication, and organizational skills.<br><br>Responsibilities:<br>• Manage all aspects of workers’ compensation lost time claims from initial setup to resolution, maintaining high standards of customer service.<br>• Conduct thorough investigations to gather facts, obtain statements, and assess compensability of claims.<br>• Administer statutory medical and indemnity benefits promptly and accurately throughout the duration of each claim.<br>• Collaborate with attorneys to oversee hearings and manage litigation processes effectively.<br>• Establish and adjust reserve amounts for medical, indemnity, and related expenses within authority limits.<br>• Coordinate with vendors, nurse case managers, and rehabilitation managers to ensure optimal medical management and return-to-work initiatives.<br>• Prepare detailed reports documenting investigation outcomes, claim settlements, denials, and evaluations.<br>• Ensure compliance with state regulations by accurately filing workers’ compensation forms and electronic data.<br>• Refer claims for subrogation and facilitate recovery opportunities by securing necessary documentation.<br>• Work closely with internal teams, including Technical Assistants and Special Investigators, to exceed customer expectations and deliver superior claims handling.
