<p>Are you passionate about providing excellent customer service? Do you thrive in a fast-paced, dynamic work environment? We’re seeking talented <strong>Customer Service Representatives</strong> to join our team on an ongoing basis!</p><p><br></p><p><strong>Who We’re Looking For:</strong></p><p>As a Customer Service Representative, you will be responsible for handling inquiries, resolving issues, and delivering exceptional service that leaves a positive impression. Ideal candidates are problem-solvers, effective communicators, and motivated to bring value to every customer interaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, or chat.</li><li>Track and resolve customer complaints and ensure satisfaction.</li><li>Maintain accurate customer records and document interactions.</li><li>Collaborate with other teams to identify solutions for customer needs.</li><li>Stay informed about company products, services, and procedures.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Dublin, Ohio. In this long-term contract position, you will play a crucial role in ensuring exceptional customer care and efficient data management. This role requires strong communication skills, attention to detail, and a commitment to providing outstanding service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound and outbound customer inquiries promptly and professionally.</p><p>• Provide exceptional support to clients by addressing their needs and resolving issues efficiently.</p><p>• Perform accurate data entry tasks to maintain and update customer records.</p><p>• Assist with daily administrative responsibilities to support team operations.</p><p>• Manage order processing and ensure timely completion of transactions.</p><p>• Collaborate with team members to improve customer service processes and outcomes.</p><p>• Handle call center interactions with professionalism and adherence to company protocols.</p><p>• Track and report customer service metrics to ensure continuous improvement.</p><p>• Maintain a thorough understanding of company policies and industry standards.</p>
<p>We are looking for a detail-oriented Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract-to-permanent position that offers an excellent opportunity to showcase your organizational, communication, and data entry skills. In this role, you will play a vital part in ensuring smooth operations by handling customer inquiries, processing enrollments, and maintaining accurate records.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry tasks within member portals and systems, ensuring all information is submitted correctly.</p><p>• Communicate effectively with vendors and representatives to address inquiries and resolve issues.</p><p>• Process enrollment applications and ensure eligibility information is updated promptly.</p><p>• Generate and review reports to monitor data accuracy and operational efficiency.</p><p>• Scan and index documents for proper recordkeeping and accessibility.</p><p>• Distribute mail and manage correspondence as part of daily operations.</p><p>• Handle inbound calls to assist customers with questions and provide resolutions.</p><p>• Schedule appointments and maintain calendars to support organizational needs.</p><p>• Utilize Microsoft Excel and Word to create and update documentation as required.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p>
<p>We are looking for a highly organized and detail-oriented Customer Service Representative to join our team in Vandalia, Ohio. In this Contract-to-Permanent position, you will play a key role in ensuring smooth operations by assisting with data entry, vendor communications, and enrollment processing. This is an excellent opportunity for someone who thrives in a fast-paced environment and is committed to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input and update data into member portals, ensuring all submissions are confirmed and processed correctly.</p><p>• Communicate with vendors and representatives to address inquiries and resolve issues as needed.</p><p>• Handle enrollment processing and eligibility postings with precision and efficiency.</p><p>• Generate and analyze reports to support operational objectives.</p><p>• Scan and index documents to maintain organized and accessible records.</p><p>• Distribute mail to appropriate departments and individuals.</p><p>• Respond promptly to inbound calls, providing excellent customer service and addressing client needs.</p><p>• Manage email correspondence professionally and effectively.</p><p>• Schedule appointments and coordinate with team members to ensure smooth workflows.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Loveland, Ohio. This Contract-to-Permanent position involves supporting the maintenance of way market by managing customer interactions, processing orders, and ensuring a seamless experience. The role focuses on handling quotations, sales, shipments, and invoicing for a variety of products, including track tools, abrasives, welding materials, and more.<br><br>Responsibilities:<br>• Create and provide accurate price quotations while addressing customer inquiries related to pricing.<br>• Prepare detailed estimates and proposals, ensuring customer databases are updated with accurate information.<br>• Process and manage orders using the current system, with potential future transitions to new platforms.<br>• Respond to customer inquiries regarding orders, deliveries, shipments, and invoices in a timely and detail-focused manner.<br>• Build and maintain strong relationships with customers to foster trust and long-term partnerships.<br>• Maintain and update internal systems with accurate records and documentation.<br>• Assist in accounts receivable collections as needed, ensuring timely payment resolutions.<br>• Collaborate with suppliers to gather information on pricing, orders, and delivery schedules.<br>• Support marketing efforts by contributing to the development of materials and new product listings.<br>• Provide regular updates to management on market trends and potential business opportunities.
<p>Manufacturing company is looking to add new members with a strong Customer Service mentality! Second shift Service Coordinators are needed to help customers navigate. These coordinators remain highly professional, courteous, and knowledgeable whilst working with customers and vendors alike.</p><p>Responsibilities:</p><p><br></p><p>• Provide excellent customer service while speaking with customers and vendors, in accordance with training</p><p>• Dispatch</p><p>• Resolve on-demand customer requests and provide customers with product and service information</p><p>• Communicate clear expectations of costs and estimated time of arrival</p><p>• Follow up with customers in a timely manner to keep them informed</p><p>• Create service estimates, complete billing process and collect payments</p><p>• Use sales skills to overcome customer objections and persuade prospects to proceed with service rather than shopping competitors</p><p>• Provide sales information to interested prospects and forward contact information to an Inside Sales team member when necessary</p><p>• Identify and escalate priority issues and route calls to appropriate resource</p><p>• Willingness to work in a team environment, provide support to other team members.</p><p>• Attend training to gain detailed knowledge of minor and major mechanical repairs</p><p>• Achieve monthly targets for close percentage, gross profit per job and other targets</p><p><br></p><p><br></p><p>Qualifications:</p><p>• Two-year Associated Degree preferred, minimum High School diploma </p><p>• Experience in (inbound and outbound) sales and customer service preferred</p><p>• Logistics coordinating</p><p>• Able to work under pressure and handle multiple requests</p><p>• Multi-tasking and Attention to detail are required</p><p>• This position requires sitting at a workstation carrying out a variety of both manual and computerized data entry and processing tasks </p><p>• Experience effectively using computers and learning new computer programs </p><p>• One weekend shift per week required</p><p><br></p>
<p>Are you passionate about providing excellent customer service? Do you thrive in a fast-paced, dynamic work environment? We’re seeking talented <strong>Customer Service Representatives</strong> to join our team on an ongoing basis!</p><p><br></p><p><strong>Who We’re Looking For:</strong></p><p>As a Customer Service Representative, you will be responsible for handling inquiries, resolving issues, and delivering exceptional service that leaves a positive impression. Ideal candidates are problem-solvers, effective communicators, and motivated to bring value to every customer interaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, or chat.</li><li>Track and resolve customer complaints and ensure satisfaction.</li><li>Maintain accurate customer records and document interactions.</li><li>Collaborate with other teams to identify solutions for customer needs.</li><li>Stay informed about company products, services, and procedures.</li></ul><p><br></p>
<p>We are looking for a skilled Collections Specialist to join our team on a contract basis. In this role, you will oversee accounts receivable portfolios, ensure timely recovery of outstanding payments, and evaluate credit risks for both new and existing customers. As part of a dynamic manufacturing environment, you will play a key role in maintaining financial stability while delivering exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and manage assigned accounts receivable portfolios to ensure prompt collection of overdue invoices.</p><p>• Analyze customer accounts to identify high-risk receivables and address payment discrepancies.</p><p>• Reconcile vendor statements and maintain accurate financial records.</p><p>• Release system-held customer orders and apply monthly finance charges in alignment with company credit policies.</p><p>• Collaborate with sales teams and management to negotiate payment plans and resolve disputes.</p><p>• Prepare detailed reports on collection activities, payment trends, and potential write-offs.</p><p>• Maintain compliance with credit laws, regulations, and company policies.</p><p>• Provide support for audits and assist in various accounting projects.</p><p>• Regularly communicate with management about account statuses and collection performance.</p><p>• Ensure a clean AR Aging report for assigned accounts through effective tracking and follow-up.</p>
We are looking for an accomplished insurance expert to take on a leadership role within a growing, multi-line independent agency. This position offers the chance to drive strategic initiatives, foster revenue growth, and lead a high-performing team. If you are a results-oriented leader with a strong background in the insurance industry and a commitment to providing exceptional client service, we want to hear from you.<br><br>Responsibilities:<br>• Manage daily operations while ensuring adherence to regulatory standards and operational efficiency.<br>• Create and implement strategic plans aimed at expanding markets, diversifying product offerings, and driving overall growth.<br>• Lead sales initiatives by identifying prospects, preparing quotes, and closing new business opportunities.<br>• Build and maintain strong relationships with clients, referral partners, and carrier representatives.<br>• Monitor financial performance, manage budgets, and oversee commission structures.<br>• Drive client engagement through onboarding, training programs, and retention strategies.<br>• Partner with executive leadership to develop marketing initiatives and strengthen the agency's brand presence.<br>• Undertake regular travel, accounting for approximately 50% of the role's responsibilities.
<p>We are looking for an experienced Accounts Receivable Collections Specialist to join our team in Northern Kentucky. In this role, you will play a key part in managing and optimizing the collections process, ensuring timely payments, and maintaining accurate financial records. This position requires strong analytical skills and a proactive approach to resolving account discrepancies.</p><p><br></p><p>Responsibilities:</p><p>• Implement effective collection strategies to ensure timely payments from clients.</p><p>• Analyze client accounts to identify potential high-risk receivables and take proactive actions.</p><p>• Monitor customer account activity to address non-payment, delayed payments, and irregularities.</p><p>• Conduct regular collections calls to manage assigned account portfolios.</p><p>• Reconcile financial statements with vendors to maintain accurate and organized records.</p><p>• Release system-held customer orders when appropriate, following established guidelines.</p><p>• Maintain a clean and up-to-date Accounts Receivable Aging report for assigned accounts.</p><p>• Calculate monthly finance charges in compliance with company credit policies.</p><p>• Investigate and resolve payment discrepancies, negotiating payment plans with delinquent accounts.</p>
