Results for Product Support Specialist Jobs in Danbury, CT

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Customer Support Account Specialist

Rockleigh, NJ
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Support Account Specialist to support key customer accounts in Rockleigh, New Jersey within the high-tech electronics industry. This Long-term Contract position focuses on delivering responsive account support across the full sales cycle, helping customers and internal teams navigate order activity, service needs, and issue resolution. The ideal candidate is comfortable managing complex account requests, communicating across departments, and ensuring a consistent customer experience from inquiry through fulfillment. Responsibilities: • Build and sustain strong working relationships with major customer accounts while serving as a reliable point of contact for sales and support needs. • Manage escalated account concerns and coordinate timely resolutions related to orders, returns, shipment status, and logistics matters. • Provide day-to-day support before and after the sale by partnering with customers and sales teams to keep account activity moving efficiently. • Investigate order delays, rush requests, tracking questions, and shipping updates, and adjust order details when business needs change. • Review and maintain account information in company databases, monitor key data points, and prepare reports for customers and internal stakeholders. • Identify practical solutions to moderately complex service challenges to help maintain smooth account operations and customer satisfaction. • Communicate with cross-functional teams including fulfillment, production, shipping, finance, technical support, and client-facing groups to resolve issues effectively. • Represent the organization at trade shows and industry events as needed to support customer engagement and business objectives.
2026-10-13T00:00:00Z

Senior IT Support Specialist

Mount Vernon, NY
onsite
Temporary to Hire
31.6635 - 36.663 USD / Hourly
We are looking for a Senior IT Support Specialist to provide hands-on technical support for end users and office technology in New York. This contract opportunity with permanent potential is ideal for someone who enjoys resolving complex support issues, maintaining reliable workstation performance, and assisting with a wide range of hardware, software, and connectivity needs. The role will support daily operations across desktops, mobile devices, collaboration tools, and core business applications while contributing to broader IT improvement efforts. Responsibilities: • Oversee incoming support requests, prioritize open incidents, and drive issues through to completion within expected service levels. • Set up, maintain, and troubleshoot desktops, laptops, monitors, mobile devices, and other end-user equipment to ensure dependable day-to-day performance. • Provide assistance with collaboration platforms, communication tools, and workplace technology used across the organization. • Diagnose and resolve problems affecting essential business applications and internal technology systems. • Contribute to device rollouts, workstation deployments, hardware refreshes, and other IT-led implementation projects. • Maintain accurate records for technology assets, equipment assignments, and support documentation. • Investigate network and connectivity problems involving local infrastructure, wireless access, and related hardware components. • Support the installation, replacement, and upgrade of network equipment and assist with cabling or physical connectivity tasks as needed. • Work with outside technology vendors to coordinate issue resolution, infrastructure support, and hardware-related project activity.
2026-10-14T00:00:00Z

Customer Experience & Onboarding Specialist

Tarrytown, NY
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for a customer-focused, detail-oriented individual to guide new and existing clients through a smooth onboarding and support experience in Tarrytown, New York. This role plays an important part in helping customers gain value from available products, tools, and resources while building strong long-term relationships. The ideal candidate brings strong organization, clear communication, and the ability to coordinate with multiple teams to keep accounts moving forward successfully. Responsibilities: • Lead the client journey from initial setup through ongoing engagement, helping customers build confidence and achieve successful adoption. • Organize onboarding activities such as introductory outreach, training coordination, account preparation, access setup, and communication with internal partners. • Deliver guidance on product usage, practical strategies, and available business and marketing resources that support customer success. • Maintain regular contact with customers to assess goals, monitor satisfaction, identify challenges, and recommend improvements where needed. • Recognize opportunities to expand account value, encourage referrals, and connect customers with the appropriate internal teams for next steps. • Keep customer information, onboarding progress, communication history, and account updates accurately documented in company systems. • Assist clients in navigating digital resources, educational content, support materials, and branded assets available to them. • Contribute to the development and upkeep of onboarding documents, training content, and customer-facing communication materials. • Gather client feedback and share insights with internal stakeholders to support service enhancements and a stronger overall customer experience. • Partner with cross-functional teams to route questions efficiently and help ensure timely resolution of customer needs.
2026-10-12T00:00:00Z

Purchase & Sales Specialist

Milford, CT
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
We are looking for a detail-oriented Purchase & Sales Specialist to support procurement and sales coordination for a semiconductor and electronic manufacturing environment in Milford, Connecticut. This contract opportunity with potential for a permanent role is ideal for someone with hands-on experience managing purchasing workflows, supplier communication, and order-related documentation in a fast-paced manufacturing setting. The role will help maintain efficient material flow, support internal departments, and contribute to reliable supply chain operations. Responsibilities: • Coordinate daily purchasing and sales support activities to help ensure materials and orders move efficiently through the organization. • Prepare, review, and process purchase requisitions, purchase requests, and purchase orders with accuracy and timely follow-through. • Communicate with suppliers, vendors, and internal teams to confirm pricing, lead times, order status, and delivery schedules. • Monitor open orders and resolve discrepancies involving quantities, documentation, shipment timing, or invoice-related issues. • Maintain accurate purchasing records and update information within purchasing systems and Oracle Supply Chain Management tools. • Support supply chain logistics by tracking incoming materials and helping align procurement activity with production needs. • Work closely with the purchasing department and cross-functional stakeholders to improve coordination across procurement and sales-related processes. • Assist with merchant services and other order administration tasks that contribute to smooth customer and supplier transactions.
2026-10-14T00:00:00Z

Purchasing Specialist

Milford, CT
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
Purchasing SpecialistLocation: Milford, CTA small manufacturer in Milford is seeking an experienced Purchasing Specialist to support daily procurement needs and keep operations running smoothly.Responsibilities:<ul><li>Purchase materials, components, and supplies for manufacturing operations</li><li>Source items based on production needs</li><li>Manage vendor relationships and negotiate pricing, quality, and delivery</li><li>Monitor inventory levels and support inventory control efforts</li><li>Coordinate with manufacturing, engineering, and internal teams</li><li>Ensure purchased materials meet quality standards</li></ul>Qualifications:<ul><li>Prior purchasing/procurement experience in a manufacturing environment</li><li>Strong organizational skills and attention to detail</li><li>Experience with supplier management and inventory control</li><li>Cost-conscious with sound decision-making skills</li></ul>Apply today or email your resume to kelsey.ryan@roberthalf(.com)
2026-10-15T00:00:00Z

Senior Desktop Support Engineer

White Plains, NY
onsite
Permanent / Full Time
105000 - 110000 USD / Yearly
• Engineer and support Windows desktop and laptop environments. • Design, deploy, and manage application deployments. • Administer Microsoft Intune while supporting the organization's migration from SCCM. • Support Citrix Cloud VDI, including image management, connectors, troubleshooting, rollbacks, and desktop optimization. • Troubleshoot complex desktop and endpoint issues escalated from Service Desk. • Develop scripts and automation to improve desktop administration. • Create and maintain technical documentation and standards. • Support endpoint security initiatives, including enterprise antivirus/Defender deployments. • Work closely with Infrastructure engineers supporting the backend server environment. • Participate in an on-call rotation (approximately one Sunday every four weeks, with following Friday off for a long weekend!). What we understand ideal experience should be • Windows Desktop Engineering • Microsoft Intune & SCCM (migration experience preferred) • Citrix Cloud / Virtual Desktop Infrastructure (VDI) • Windows image management • Scripting (PowerShell preferred) • Application packaging and deployment • Endpoint security / Microsoft Defender • Nutanix virtualization familiarity • Dell enterprise laptop environments • Strong documentation and troubleshooting skills
2026-10-02T00:00:00Z

Supply Chain Specialist

New Haven, CT
onsite
Temporary / Contract
25 - 29 USD / Hourly
About the RoleRobert Half is seeking a detail-oriented and analytical Supply Chain Specialist for a contract opportunity with a growing logistics company in New Haven, Connecticut. This position is ideal for a professional with experience in supply chain operations, inventory management, procurement, and logistics coordination.The Supply Chain Specialist will work closely with internal teams, vendors, and customers to ensure the efficient movement of materials and products while supporting operational goals and maintaining high service levels.Responsibilities<ul><li>Coordinate and monitor supply chain activities from procurement through delivery</li><li>Track inventory levels and assist with inventory planning and replenishment</li><li>Communicate with vendors, suppliers, carriers, and internal stakeholders to ensure timely shipments</li><li>Analyze supply chain data and prepare reports to support operational decision-making</li><li>Monitor purchase orders, shipment schedules, and delivery timelines</li><li>Assist with demand forecasting and inventory control initiatives</li><li>Investigate and resolve shipment discrepancies, delays, and supply chain issues</li><li>Maintain accurate records within ERP and inventory management systems</li><li>Support process improvement initiatives to increase efficiency and reduce costs</li><li>Collaborate with warehouse, purchasing, and customer service teams to meet business objectives</li></ul>
2026-10-16T00:00:00Z

Help Desk/Desktop Support Analyst

White Plains, NY
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in White Plains, New York. This role focuses on resolving day-to-day hardware, software, connectivity, and communication issues while helping employees stay productive across office locations. The ideal candidate brings strong desktop support experience, a practical understanding of Microsoft technologies, and the flexibility to travel as needed to support nearby sites. Responsibilities: • Deliver hands-on support for desktop, laptop, mobile device, and peripheral issues in an office environment. • Diagnose and resolve problems related to Microsoft Windows, Office 365 applications, and basic user account access. • Provide first-line troubleshooting for network connectivity concerns and escalate more complex infrastructure issues when appropriate. • Support VoIP phone systems by identifying service interruptions, device issues, and user-level configuration problems. • Assist with Active Directory tasks such as password resets, account support, and basic access-related troubleshooting. • Respond to service requests in a timely manner and communicate clearly with users throughout the support process. • Travel periodically to other company locations to provide onsite technical assistance and maintain consistent end-user support. • Document incidents, resolutions, and recurring technical issues to support service quality and knowledge sharing.
2026-10-09T00:00:00Z

Marketing Specialist

Stamford, CT
onsite
Temporary / Contract
36.1 - 41.8 USD / Hourly
We are looking for a Marketing Specialist to support integrated marketing efforts in Stamford, Connecticut. This Long-term Contract position is ideal for someone who can blend creative execution with campaign coordination across digital channels and events. The role focuses on building engaging marketing assets, helping deliver targeted outreach, and contributing to programs that strengthen audience engagement and brand visibility. Responsibilities: • Develop and coordinate multi-channel marketing initiatives that support business objectives and audience growth. • Create, organize, and refine email outreach programs to improve engagement, consistency, and campaign performance. • Produce and update digital marketing materials using Adobe Creative Cloud to ensure high-quality, on-brand content. • Assist with planning and executing promotional campaigns from concept through launch, tracking timelines and deliverables. • Support event logistics and marketing preparation for in-person or virtual programs, including communications and collateral. • Collaborate with internal stakeholders to align messaging, creative assets, and campaign priorities across marketing activities. • Monitor campaign effectiveness and help identify opportunities to enhance reach, response rates, and overall impact.
2026-10-12T00:00:00Z

9 results for Product Support Specialist in Danbury, CT