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32 results for Product Support Specialist in Danbury, CT

IT Support Specialist
  • New York, NY
  • onsite
  • Temporary
  • 25.34 - 29.34 USD / Hourly
  • We are looking for an experienced IT Support Specialist to join our team in New York, New York. This long-term contract position offers an opportunity to work in a dynamic non-profit environment where your technical expertise and customer service skills will make an impact. The role requires flexibility, as it involves in-person support four days a week and a 32-hour work schedule.<br><br>Responsibilities:<br>• Provide hands-on technical support for Mac computers, including troubleshooting hardware and software issues.<br>• Manage and resolve helpdesk tickets efficiently using a ticketing system.<br>• Deliver exceptional customer service by addressing user concerns and ensuring a smooth IT experience.<br>• Work independently to diagnose and resolve technical problems with minimal supervision.<br>• Collaborate with team members to ensure seamless IT operations and support.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Assist in onboarding and training users on system functionalities as needed.<br>• Adapt to changing schedules and priorities to meet organizational needs.
  • 2025-09-30T13:04:15Z
Sr Service Desk Technician
  • Jersey City, NJ
  • onsite
  • Permanent
  • 65000.00 - 100000.00 USD / Yearly
  • <p>Our client is seeking a <strong>Senior Service Desk Technician</strong> to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on <strong>customer service excellence, problem resolution, and continuous improvement </strong>within the IT environment.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Advanced Support</strong> – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.</p><p><strong>Customer Service</strong> – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.</p><p><strong>Reporting & Documentation</strong> – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.</p><p><strong>Continuous Learning</strong> – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.</p>
  • 2025-10-02T14:58:47Z
Help Desk Analyst
  • East Hartford, CT
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst to join our team in East Hartford, Connecticut. In this long-term contract role, you will provide technical support across a variety of platforms, including Android devices, Apple products, and enterprise systems. This is a fantastic opportunity to utilize your expertise in troubleshooting and configuration while contributing to the efficiency and reliability of IT operations.<br><br>Responsibilities:<br>• Provide technical support for Android devices, Apple products, and enterprise systems, ensuring timely resolution of issues.<br>• Configure, deploy, and manage devices and applications across various platforms.<br>• Troubleshoot network and system issues related to Cisco and Citrix technologies.<br>• Assist users with hardware and software challenges on Mac computers and other devices.<br>• Maintain accurate documentation of configurations, deployments, and resolutions.<br>• Collaborate with team members to improve IT processes and user experiences.<br>• Monitor system performance and implement proactive measures to minimize downtime.<br>• Educate end-users on best practices for device and application usage.<br>• Respond to help desk tickets and prioritize tasks based on urgency and impact.<br>• Perform regular updates and patches to ensure system security and stability.
  • 2025-10-03T15:04:53Z
Accounts Payable/ Payroll Specialist
  • Shelton, CT
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p><strong>AP/Payroll Specialist Opportunity at Growing Manufacturing Company in Shelton, CT</strong></p><p><strong>Are you looking to take your career to the next level? We have an exciting opportunity for an AP/Payroll Specialist at a rapidly growing manufacturing company located in the Shelton area!</strong></p><p> </p><p><strong>About the Role:</strong></p><p>This is a brand-new position created due to promotion and growth within the organization. You'll be joining a company with a cutting-edge, brand-new office space, working in an environment focused on innovation, teamwork, and career development.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Accounts Payable (AP):</strong> Support the team by managing AP processes. The current AP lead is taking on more senior responsibilities, paving the way for this new role.</li><li><strong>Payroll:</strong> Process payroll for approximately 200 employees on weekly and biweekly schedules using ADP software.</li></ul><p><strong>Required Experience:</strong></p><ul><li>Strong experience in <strong>Accounts Payable</strong> (AP)</li><li>Proven proficiency in <strong>Payroll processing</strong></li></ul><p><strong>Preferred Skills:</strong></p><ul><li>Familiarity with <strong>ADP Payroll systems</strong> is a plus.</li></ul><p><strong> </strong></p><p><strong>About the Company:</strong></p><p>Our client is a leading manufacturer HQ in CT. The company is known for innovating high-quality products that support essential and dynamic industries around the globe.</p><p>If you're ready to join an exciting, growing company and make an impact, <strong>apply today</strong>!</p><p>Email your resume to Kelsey.Ryan@roberthalf(com) or apply here.</p>
  • 2025-09-28T18:38:53Z
Help Desk Analyst
  • New York, NY
  • onsite
  • Temporary
  • 19.79 - 22.91 USD / Hourly
  • We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide technical support to ensure smooth operations across various systems and platforms. This is a long-term contract position offering the opportunity to work in a dynamic environment and contribute to the success of both on-site and remote teams.<br><br>Responsibilities:<br>• Deliver Tier 1-2 technical support for macOS and Windows systems, with a focus on a Mac-dominant environment.<br>• Effectively manage and resolve support tickets using ServiceNow.<br>• Utilize Jamf to administer and maintain macOS endpoints.<br>• Provide technical assistance to the New York office and remote teams.<br>• Collaborate with IT leadership and cross-functional teams to enhance service consistency.<br>• Uphold high standards of customer service while addressing technical issues promptly and efficiently.
  • 2025-09-30T13:04:15Z
Front End Software Engineer
  • Jersey City, NJ
  • remote
  • Temporary
  • 47.50 - 55.00 USD / Hourly
  • <ul><li>Provide technical support and innovative cloud solutions in alignment with business objectives, by designing, architecting, maintaining, and operationalizing cloud-based web applications.</li><li>Design, implementing, integrating, maintaining, optimizing, and administering cloud solutions, infrastructures, and platforms.</li><li>Evaluate, test, design, develop, and integrate new cloud technologies and processes to support existing infrastructure and modernization efforts and provides recommendations for future technologies and growth</li><li>Support and maintain existing software functionality; to investigate, analyze and correct identified defects</li><li>Improve the maintainability and performance of existing software through application refactoring</li><li>Independently responsible for the entire lifecycle of medium and large features from design through deployment.</li><li>Perform pull requests / merge requests, branch management, and build and deployments</li><li>Build, deploy, and maintain CI/CD pipelines for multiple stacks</li><li>May serve as a technical lead on projects</li><li>Review technical design documentation and participates in technical reviews</li><li>Create proper documentation for software being built</li></ul><p><br></p>
  • 2025-09-23T12:54:05Z
Help Desk Analyst
  • New York, NY
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide essential technical support for both Mac and Windows systems, ensuring seamless operations for office and remote teams. This is a long-term contract position ideal for someone who thrives in a dynamic environment and takes pride in delivering high-quality customer service.<br><br>Responsibilities:<br>• Deliver Tier 1-2 technical support for Mac and Windows systems, with a primary focus on macOS environments.<br>• Manage and resolve service desk tickets efficiently using ServiceNow.<br>• Utilize Jamf to oversee and support macOS endpoints effectively.<br>• Provide technical assistance to both office-based and remote teams, ensuring uninterrupted operations.<br>• Collaborate with IT leadership and other departments to maintain consistent and reliable service delivery.<br>• Uphold exceptional standards of customer service, ensuring timely responses to technical issues.<br>• Troubleshoot and resolve issues related to Active Directory and Windows 10 systems.<br>• Document recurring technical problems and propose solutions to enhance system efficiency.
  • 2025-09-16T15:04:33Z
Procurement & Inventory Specialist
  • Bergen County, NJ
  • onsite
  • Permanent
  • 60000.00 - 75000.00 USD / Yearly
  • <p>We are looking for a skilled Procurement & Inventory Specialist to join our dynamic team in Bergen County, New Jersey. In this role, you will be responsible for managing supplier relationships and inventory processes to support the production of high-quality products. This position offers an exciting opportunity to contribute to the efficiency of operations in a fast-paced manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Source and negotiate contracts with suppliers to secure raw materials, packaging, and services at optimal cost and quality.</p><p>• Evaluate and monitor supplier performance to ensure timely deliveries and adherence to quality standards.</p><p>• Collaborate with production, quality control, and warehouse teams to align procurement strategies with operational needs.</p><p>• Manage purchase orders and contracts using the company's procurement system.</p><p>• Maintain accurate inventory levels to support production schedules, minimizing shortages and overstock.</p><p>• Conduct routine inventory audits and resolve discrepancies to ensure data integrity.</p><p>• Develop and utilize forecasting models to inform purchasing and stocking decisions.</p><p>• Analyze market trends and supply chain risks to optimize procurement processes.</p><p>• Address supplier-related issues promptly and professionally to maintain smooth operations.</p><p>• Drive continuous improvement initiatives in procurement and inventory management practices.</p>
  • 2025-09-11T14:53:45Z
Help Desk Analyst
  • New York, NY
  • remote
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst to join our team on a long-term contract basis. This role is based in New York, New York, and offers an exciting opportunity to provide technical support and assistance to end users. The ideal candidate will excel in troubleshooting and resolving technical issues, ensuring smooth daily operations.<br><br>Responsibilities:<br>• Provide end-user support by addressing technical issues and resolving service desk tickets efficiently.<br>• Troubleshoot and resolve problems related to Microsoft Windows 10 and other operating systems.<br>• Manage and maintain Active Directory accounts, including password resets and user access.<br>• Assist with basic troubleshooting of hardware, software, and network connectivity issues.<br>• Configure and support multi-factor authentication systems such as Cisco Duo.<br>• Document and track all support requests to ensure timely resolution and follow-up.<br>• Collaborate with team members to identify recurring issues and implement solutions.<br>• Deliver exceptional customer service while communicating technical solutions clearly to non-technical users.<br>• Ensure all support activities comply with established company policies and procedures.
  • 2025-10-08T14:49:13Z
IT Operations Administrator
  • New York, NY
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • Key Responsibilities<br>Act as a trusted IT advisor to New York office employees, providing expert support and guidance across all levels.<br>Deliver responsive and effective support for Windows 11, Office 365, and collaboration tools including Microsoft Teams.<br>Administer and maintain Microsoft cloud services including Azure, Intune, Exchange Online, Defender, and Entra ID.<br>Manage service desk tickets, ensuring timely resolution and high-quality user experience.<br>Monitor and maintain the performance and availability of servers, storage, databases, and communication systems.<br>Troubleshoot and resolve LAN/WAN connectivity issues; escalate to vendors when necessary.<br>Support Cisco networking infrastructure and ensure reliable network operations.<br>Maintain IT security protocols, including firewall management, anti-virus protection, and access control.<br>Perform patch management, system installations, and configuration of Windows servers and desktops.<br>Maintain accurate technical documentation and contribute to IT policy and procedure updates.<br>Lead inventory management for IT assets, ensuring accurate records and best practices.<br>Required Skills & Experience<br>2–4 years of experience in IT operations or system administration.<br>Proficiency in:<br>Windows 11, Office 365, Azure, Intune, Exchange Online, Defender, Entra ID<br>Cisco Networking, LAN/WAN infrastructure<br>Network protocols including TCP/IP, DNS, DHCP<br>Strong troubleshooting and diagnostic skills across hardware, software, and cloud environments.<br>Excellent communication and customer service skills, with the ability to support executive-level users.<br>Experience with firewall technologies (SonicWALL preferred) and endpoint protection.<br>Ability to work independently and collaboratively in a fast-paced, detail oriented environment.
  • 2025-10-01T15:38:46Z
IT Security Specialist
  • Poughkeepsie, NY
  • onsite
  • Temporary
  • 95.00 - 110.00 USD / Hourly
  • We are looking for an experienced IT Security Specialist to join our team in Poughkeepsie, New York. In this long-term contract position, you will play a critical role in driving the development and implementation of AI-driven security solutions while ensuring compliance with industry standards. This position offers a unique opportunity to collaborate across various departments and contribute to the growth, efficiency, and risk management of the organization.<br><br>Responsibilities:<br>• Lead the design and execution of AI-based security use cases that align with organizational objectives and market demands.<br>• Collaborate with cross-functional teams, including architecture, data engineering, security, and compliance, to define and deliver AI-driven solutions.<br>• Monitor and evaluate the performance of AI models, gathering user feedback to refine and improve product features.<br>• Develop strategies to enhance operational processes such as underwriting, portfolio management, and loan approvals using AI and advanced analytics.<br>• Drive initiatives to support organizational growth through personalized marketing and other innovative approaches.<br>• Implement fraud detection measures and risk mitigation strategies utilizing AI and cybersecurity best practices.<br>• Ensure adherence to data privacy, database security, and cyber governance standards in all security-related initiatives.<br>• Conduct regular audits and assessments to verify compliance with industry regulations and organizational policies.<br>• Provide technical expertise in managing and safeguarding computer files and sensitive data.<br>• Collaborate with stakeholders to identify opportunities for AI integration across operations, growth, and risk management domains.
  • 2025-09-16T15:04:33Z
Accounts Payable Specialist
  • White Plains, NY
  • remote
  • Temporary
  • 20.00 - 35.00 USD / Hourly
  • <p>We are a dynamic and growing manufacturing company headquartered in <strong>White Plains, NY</strong>, committed to operational excellence and leveraging technology for financial efficiency. We are seeking an experienced <strong>Accounts Payable Specialist</strong> for a <strong>contract-to-hire</strong> opportunity with potential for full-time employment.</p><p><strong>Responsibilities</strong></p><ul><li>Process high-volume vendor invoices and employee expense reports</li><li>Ensure accurate data entry and GL coding in our ERP system (NetSuite, Dynamics GP, or similar)</li><li>Review and match purchase orders, receiving documents, and vendor invoices</li><li>Assist with weekly and monthly payment runs (ACH, checks, wires)</li><li>Communicate with vendors regarding payment status, discrepancies, and account updates</li><li>Support monthly closing process, including AP accruals and account reconciliations</li><li>Collaborate with procurement and receiving teams to resolve invoice issues</li><li>Maintain AP aging reports and assist in cash flow forecasting</li></ul>
  • 2025-09-27T16:28:45Z
Accounts Payable Specialist
  • Newburgh, NY
  • remote
  • Temporary
  • 20.00 - 35.00 USD / Hourly
  • <p>We are a dynamic and growing manufacturing company headquartered in <strong>Newburgh NY</strong>, committed to operational excellence and leveraging technology for financial efficiency. We are seeking an experienced <strong>Accounts Payable Specialist</strong> for a <strong>contract-to-hire</strong> opportunity with potential for full-time employment.</p><p><strong>Responsibilities</strong></p><ul><li>Process high-volume vendor invoices and employee expense reports</li><li>Ensure accurate data entry and GL coding in our ERP system (NetSuite, Dynamics GP, or similar)</li><li>Review and match purchase orders, receiving documents, and vendor invoices</li><li>Assist with weekly and monthly payment runs (ACH, checks, wires)</li><li>Communicate with vendors regarding payment status, discrepancies, and account updates</li><li>Support monthly closing process, including AP accruals and account reconciliations</li><li>Collaborate with procurement and receiving teams to resolve invoice issues</li><li>Maintain AP aging reports and assist in cash flow forecasting</li></ul><p><br></p>
  • 2025-09-27T16:33:45Z
Accounts Payable Specialist
  • Poughkeepsie, NY
  • remote
  • Temporary
  • 20.00 - 35.00 USD / Hourly
  • <p>We are a dynamic and growing manufacturing company headquartered in <strong>Poughkeepsie NY</strong>, committed to operational excellence and leveraging technology for financial efficiency. We are seeking an experienced <strong>Accounts Payable Specialist</strong> for a <strong>contract-to-hire</strong> opportunity with potential for full-time employment.</p><p><strong>Responsibilities</strong></p><ul><li>Process high-volume vendor invoices and employee expense reports</li><li>Ensure accurate data entry and GL coding in our ERP system (NetSuite, Dynamics GP, or similar)</li><li>Review and match purchase orders, receiving documents, and vendor invoices</li><li>Assist with weekly and monthly payment runs (ACH, checks, wires)</li><li>Communicate with vendors regarding payment status, discrepancies, and account updates</li><li>Support monthly closing process, including AP accruals and account reconciliations</li><li>Collaborate with procurement and receiving teams to resolve invoice issues</li><li>Maintain AP aging reports and assist in cash flow forecasting</li></ul><p><br></p>
  • 2025-09-27T16:33:45Z
IT Service Desk Administrator
  • New York, NY
  • onsite
  • Contract / Temporary to Hire
  • 31.66 - 36.66 USD / Hourly
  • We are looking for an experienced IT Service Desk Administrator to join our team in New York, New York. In this Contract-to-Permanent role, you will provide technical support and troubleshooting for end-users, ensuring smooth operation of IT systems and devices. This position requires a strong background in desktop support, network troubleshooting, and a variety of IT tools and platforms.<br><br>Responsibilities:<br>• Provide comprehensive technical support for hardware, software, and network-related issues.<br>• Manage and resolve tickets through the ServiceNow platform, ensuring timely follow-up and resolution.<br>• Troubleshoot and support mobile devices, including Apple and Android systems.<br>• Perform network troubleshooting to identify and resolve connectivity issues.<br>• Administer and maintain Active Directory, including user account management.<br>• Support and maintain printers, ensuring functionality and addressing any technical problems.<br>• Assist in the setup, configuration, and maintenance of Microsoft products and applications.<br>• Follow ITIL processes to deliver high-quality service management.<br>• Collaborate with team members to improve IT support processes and end-user satisfaction.
  • 2025-09-16T15:04:33Z
Service Desk Analyst
  • Woodbury, NY
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction while working within various computer applications and supports a work environment focused on continuously improving the overall success of the department. <br><br>Responding to requests for help from customers.<br>Troubleshooting and resolving difficult technical issues effectively and efficiently.<br>Prioritizing, evaluating, resolving and escalating calls as required.<br>Providing appropriately detailed and timely follow-up support with customers.<br>Submitting accurate and well-documented solutions consistently for inclusion in the knowledge base.<br>Recording every interaction with a customer into the service management system.<br>Instructing customers in the use of hardware, software and manuals.<br>Configuring and distributing hardware and software to customers in a timely manner.<br>Installing hardware and peripheral components such as monitors, keyboards, printers and disk drives on customers’ machines.<br>Loading specified software packages such as operating systems, word processing and all proprietary software programs into personal computers.<br>Configuring and troubleshooting network hardware and communication equipment, operating systems and personal computers.<br>Interacting with Active Directory for Moves, Adds, and Changes.<br>Configuring and maintaining VDI pools and troubleshooting issues with VDI.<br>Entering commands and observing system functions to verify correct system operation.<br>Recommending or performing minor remedial actions to correct problems identified.<br>Providing updates, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication<br>Monitoring new technologies and/or updates required to support the various systems currently in operation.<br>Self-assigning and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis.<br>Be on call for after-hours coverage as listed on a rotation schedule or as needed.<br>Maintaining medical confidentiality.<br>Performing miscellaneous duties as assigned as assigned by management.<br><br>QUALIFICATIONS<br><br>Ability to follow instructions and respond to managements’ directions accurately.<br>Proven skills in advanced computer troubleshooting, analysis, critical thinking and problem solving skills.<br>Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.<br>Demonstrated skills in accuracy and thoroughness paying close attention to detail. Looks for ways to improve and promote quality and monitors own work to ensure quality...
  • 2025-09-26T17:29:10Z
Senior Cost Accountant- $$ to save the world!
  • Bethel, CT
  • onsite
  • Permanent
  • 115000.00 - 125000.00 USD / Yearly
  • <p><strong> Senior Cost Accountant – Be Paid for saving the world! ($115k-125k)</strong></p><p><br></p><p>Leading renewable energy company committed to sustainable innovation and reducing our carbon footprint. Based in Bethel, CT, the organization operates in a dynamic manufacturing environment, utilizing raw materials, efficient labor processes, and optimal overhead allocation to produce high-quality products. They're looking for an experienced Senior Cost Accountant to join the growing team and play a critical role in financial and operational success.</p><p> </p><p><strong>Position Overview:</strong></p><p>The Senior Cost Accountant will be responsible for managing all aspects of cost accounting, including analyzing manufacturing costs, compiling materials and labor data, and ensuring accurate overhead allocation. This position plays a key role in identifying cost efficiencies and supporting strategic decision-making to enhance profitability.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Support month-end, quarter-end, and year-end closing processes with accurate reports and journal entries</li><li>Work closely with senior management to create budgets and forecasts based on historical data and trends</li><li>Develop cost estimates and analyze variances between standard and actual costs to improve manufacturing efficiencies</li><li>Conduct balance sheet reconciliations related to inventory and production costs</li><li>Maintain and analyze detailed cost accounting records, including raw materials, labor, and overhead allocations</li><li>Collaborate with the manufacturing team and operational leaders to provide meaningful insight into cost trends and recommend process improvements</li><li>Ensure compliance with accounting standards and provide audit support as needed</li></ul><p><strong>Must-Have Skillsets:</strong></p><ul><li>Minimum of <strong>5 years of relevant experience in the manufacturing industry</strong> </li><li><b>Bachelor’s degree</b> in accounting, Finance, or a related field </li><li>Strong expertise in <strong>cost variance analysis</strong> and reconciliations</li><li>Advanced Excel skills for data analysis and cost modeling</li><li>CPA certification is highly attractive and preferred</li></ul><p><strong>Why Join?</strong></p><ul><li>Opportunity to work for a forward-thinking company advancing renewable energy solutions.</li><li>A collaborative work environment that values innovation and sustainability.</li><li>Competitive salary and benefits package, including professional development opportunities</li></ul><p><strong>To Apply:</strong></p><p>Explore your career potential while contributing to a greener tomorrow! For immediate consideration send resumes directly to Jennifer.Beilin@Roberthalf (dotcom)</p>
  • 2025-10-10T07:09:11Z
Desktop Support Analyst
  • New Haven, CT
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in New Haven, Connecticut. In this long-term contract position, you will play a pivotal role in maintaining and optimizing desktop systems, ensuring seamless hardware and software functionality. This role is an excellent opportunity for someone who thrives in a hands-on technical environment within the healthcare industry.<br><br>Responsibilities:<br>• Provide comprehensive support for over 500 endpoints, addressing a wide range of issues including software installations and hardware repairs.<br>• Perform imaging of organizational and Entra machines to ensure proper configuration and deployment.<br>• Deploy and provide ongoing support for workstations and mobile devices.<br>• Assist with both in-person and virtual meeting setups, ensuring smooth operations.<br>• Troubleshoot and resolve issues related to desktop hardware and software.<br>• Utilize Active Directory to manage user accounts and permissions effectively.<br>• Maintain and upgrade systems to ensure compatibility with the latest versions of Windows 10.<br>• Collaborate with team members to improve processes and enhance overall efficiency.
  • 2025-10-09T13:09:03Z
E-Billing and Collections Specialist
  • New York, NY
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p>We are looking for an experienced E-Billing and Collections Specialist to join our <strong>client's</strong> growing legal team in New York, New York. This role is vital to ensuring efficient management of electronic billing processes and collections within a dynamic law firm environment. The ideal candidate will bring strong organizational skills, technical expertise, and a commitment to accuracy and detail.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Manage the preparation and submission of electronic billing through various eBilling platforms, ensuring compliance with client guidelines.</p><p>• Collaborate with attorneys and staff to resolve billing inquiries and discrepancies promptly.</p><p>• Monitor collections and follow up on outstanding invoices to ensure timely payments.</p><p>• Utilize Juris software to generate billing statements and reports, optimizing workflows.</p><p>• Maintain accurate records of billing activities and ensure proper documentation for audits.</p><p>• Conduct percentage calculations and other analyses to support billing accuracy.</p><p>• Coordinate with clients and vendors to troubleshoot eBilling system issues and ensure smooth operations.</p><p>• Ensure adherence to firm billing formats and eBilling protocols.</p><p>• Prepare detailed reports on collections and billing performance for management review.</p><p>• Support continuous improvement initiatives to enhance billing and collections processes.</p><p><br></p><p>If this person is you, please apply directly to victoria.iacoviello@roberthalf</p>
  • 2025-10-13T18:13:44Z
Accounts Payable Specialist
  • Stamford, CT
  • onsite
  • Permanent
  • 65000.00 - 70000.00 USD / Yearly
  • We are looking for an Accounts Payable Clerk to join our team in Stamford, Connecticut. In this role, you will be responsible for managing invoice processing, reconciling accounts, and ensuring the accurate and timely handling of payments. This position offers the opportunity to contribute to a dynamic department while advancing your career in accounting.<br><br>Responsibilities:<br>• Open, sort, and distribute incoming departmental mail on a daily basis.<br>• Validate, record, and mail checks while expediting requests requiring special handling.<br>• Organize and maintain records by sorting, logging, scanning, and filing invoices, checks, and related documents.<br>• Provide administrative support to the AP/Finance Department to ensure smooth operations.<br>• Address customer service inquiries from internal business partners in an attentive and precise manner.<br>• Assist in the preparation and execution of internal and external audits as required.<br>• Manage the full-cycle accounts payable process with accuracy and efficiency.<br>• Execute daily financial processes and controls to ensure compliance with company policies.<br>• Process payments in foreign currencies while adhering to established guidelines.
  • 2025-10-10T18:38:44Z
Accounts Payable
  • White Plains, CT
  • remote
  • Permanent
  • 55000.00 - 75000.00 USD / Yearly
  • <p>We are Robert Half, the world’s largest specialized talent solutions and business consulting firm, dedicated to connecting skilled professionals with rewarding opportunities. As part of our <strong>Full-Time Engagement Professional (FTEP) Contract Finance and Accounting (CFA)</strong> program, we are seeking an experienced <strong>Accounts Payable Specialist</strong> for a full-time role offering stability, growth, and variety through dynamic engagements with various clients.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Process high-volume vendor invoices and employee expense reports</li><li>Ensure accurate data entry and GL coding in our ERP system (NetSuite, Dynamics GP, or similar)</li><li>Review and match purchase orders, receiving documents, and vendor invoices</li><li>Assist with weekly and monthly payment runs (ACH, checks, wires)</li><li>Communicate with vendors regarding payment status, discrepancies, and account updates</li><li>Support monthly closing process, including AP accruals and account reconciliations</li><li>Collaborate with procurement and receiving teams to resolve invoice issues</li><li>Maintain AP aging reports and assist in cash flow forecasting</li></ul><p><br></p>
  • 2025-10-13T18:53:58Z
Tax Staff - Public
  • Islandia, NY
  • onsite
  • Permanent
  • 100000.00 - 135000.00 USD / Yearly
  • <p><strong>Tax Senior - Public Accounting, 1 day Work from Home </strong></p><p><strong>Anna Parson at Robert Half</strong> is actively seeking a skilled <strong>Tax Senior</strong> to join a thriving public accounting firm with an <strong>outstanding culture</strong> and <strong>diverse client base</strong>. This is an excellent opportunity for a talented tax professional looking to take their career to the next level while enjoying the support of a dynamic team environment.</p><p><br></p><p><strong>As a Tax Senior, you will:</strong></p><ul><li>Prepare and review complex individual, corporate, and partnership tax returns.</li><li>Assist in planning and implementing tax strategies for clients.</li><li>Stay current with evolving tax regulations and offer tailored solutions.</li><li>Showcase your QuickBooks experience.</li><li>Collaborate with clients and team members to deliver exceptional service.</li><li>Mentor and oversee junior staff to support their growth and development.</li></ul><p>Opportunity offers excellent benefits, flexibility and 60-65 hours during busy season with a post busy season bonus! </p><p><strong>Contact Anna Parson at Robert Half </strong>for confidential and immediate consideration about this amazing opportunity or apply now!</p>
  • 2025-10-10T22:14:09Z
Tax Manager - Public
  • Shelton, CT
  • onsite
  • Permanent
  • 125000.00 - 150000.00 USD / Yearly
  • <p><strong>Tax Manager- Public Accounting with Work/ Life Balance!! </strong></p><p><strong>Shelton, CT </strong></p><p><strong>Reference ID: </strong>BR0013231452</p><p>Contact: Brittany Rizzo / [email protected]</p><p><br></p><p><strong>Position Overview:</strong></p><p>Our client is seeking an experienced <strong>Public Accounting Tax Manager</strong> with 7+ years of relevant experience in public accounting to join their team. In this role, you will oversee tax engagements, provide strategic advice to clients, and manage team members while ensuring compliance with federal and state tax regulations. This is a leadership position that requires technical expertise, excellent communication skills, and the ability to mentor and develop staff in a fast-paced, client-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Tax Planning and Compliance:</strong> Lead and review complex tax engagements for individuals, corporations, partnerships, and trusts, ensuring compliance with applicable laws and regulations (Source: Robert Half methodology).</li><li><strong>Client Relationship Management:</strong> Serve as the primary point of contact for clients, providing proactive tax solutions and advice to optimize their financial position (Source: Robert Half research).</li><li><strong>Team Leadership and Development:</strong> Supervise and mentor staff accountants and tax specialists, fostering a collaborative team culture and ensuring professional growth opportunities (Source: US Demand for Skilled Talent Q1 2025.pdf).</li><li><strong>Business Development:</strong> Identify opportunities to expand client relationships and support firm growth by actively participating in networking events and developing new business initiatives (Source: Finance and Accounting Professionals in Highest Demand).</li><li><strong>Quality Control:</strong> Conduct technical reviews of tax returns and other deliverables to ensure accuracy, compliance, and adherence to the firm's quality standards.</li><li><strong>Technical Expertise:</strong> Stay updated on evolving tax legislation, IRS rulings, and state-specific compliance updates while advising clients and team members on implications (Source: Methodology).</li></ul><p><br></p>
  • 2025-09-30T16:48:55Z
SAP EWM Consultant
  • Brooklyn, NY
  • onsite
  • Contract / Temporary to Hire
  • 85.50 - 99.00 USD / Hourly
  • We are looking for a skilled SAP EWM Consultant to join our team in Brooklyn, New York. This role is a Contract-to-permanent position focused on supporting the functional configuration and business process alignment within Extended Warehouse Management (EWM) in an SAP S/4HANA Public Cloud implementation. The ideal candidate will bring a blend of functional expertise and technical knowledge to ensure seamless collaboration with integration teams and successful project delivery.<br><br>Responsibilities:<br>• Serve as the functional lead for SAP EWM within the SAP S/4HANA Public Cloud environment.<br>• Collaborate with business stakeholders to analyze warehouse processes, gather requirements, and design scalable solutions using SAP best practices.<br>• Configure, test, and support key business processes within the SAP EWM module.<br>• Provide technical insights into areas such as Fiori apps, APIs, and system integrations to ensure optimal system performance.<br>• Work closely with technical teams to troubleshoot and resolve issues related to development and integration.<br>• Manage data migration, cutover activities, and go-live support to ensure a smooth transition.<br>• Act as a subject matter expert in warehouse operations, particularly within industries like manufacturing or aerospace.<br>• Ensure alignment of business processes with SAP EWM functionalities to meet operational goals.<br>• Partner with cross-functional teams to validate solutions and maintain system efficiency.
  • 2025-09-16T14:59:20Z
Customer Service Representative
  • Rockleigh, NJ
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • Customer Support Coordinator<br>First point of contact to greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Strong professional verbal and written communication skills required to provide the best possible first impression and ensure a positive experience. Assist Customer Service team and other staff members with administrative tasks including data entry and general email distribution as well as other duties as needed.<br>RESPONSIBILITIES: <br>• Professionally and effectively communicate and greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Take messages and provide basic information to callers as needed.<br>• Screen and distribute general email and voicemail inquiries to appropriate person or department.<br>• Assist Customer Service team with data entry related to orders, customer account records and RMA’s.<br>• Assist with distributing RMA Repair estimates to customers, provide status updates and direct customer inquiries to the appropriate person or department as needed.<br>• Maintain office supplies for Customer Service teams.<br>• Monitor incoming faxes and route accordingly.<br>• Other duties or responsibilities as required<br>REQUIREMENTS:<br>• High School/GED, College preferred<br>• Minimum of 2 years of relevant Reception, Coordinator or Administrative experience in a Customer Service oriented environment preferred<br>• Individual contributor with general supervision<br>• Working knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)<br>• Knowledge of audio/ video conferencing systems i.e. Teams/Zoom preferred<br>• Knowledge of ACD telephony systems preferred<br>• General understanding of customer service principles and practices, including being attentive, empathetic and responsive.<br>• Ability to communicate technical information.<br>• Exceptional verbal and written communication skills to effectively communicate with customers, clients, vendors and employees.<br>• Ability to multitask and manage high volume phone calls and emails.<br>• Ability to handle conflict resolution or irate customers in a calm and professional manner to provide solutions or escalate accordingly.<br>• Flexibility and adaptability to changing circumstances, new technologies, processes and priorities.<br>• Strong ability to adapt quickly to department schedules and company’s changing needs.<br>• Strong prioritization skills required to quickly analyze a situation and determine best course of action or if escalation is required.<br><br>PHYSICAL REQUIREMENTS (lifting, maneuvering, standing, sitting, as applicable)<br>• Long hours sitting and using office equipment (Extended periods of sitting during the course of a typical workday/Greater than 4 hours? (use quantifiable numbers/no grey area)<br>• Must be able to remain in a stationary (stand or sit) position 75% of the working shift.<br>• Continually operates a computer and other office productivity machinery, such as copy machine, computer printer.<br>• Business Hours – Monday – Friday 8:30 am -5:30 pm
  • 2025-09-15T21:04:33Z
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