<p>Robert Half Finance and Accounting is working with a rapidly growing technology organization based in Downtown Dallas on a search for a New Corporate Accountant. The successful candidate will be responsible for undertaking various accounting tasks, from preparing and analyzing accounting reports to maintaining accurate customer records. </p><p><br></p><p>Primary Responsibilities:</p><ul><li>Collaborate with the controller, finance, and business operations teams to enhance operational processes continually.</li><li>Suggest enhancements within the accounting department and supported business divisions.</li><li>Cooperate with finance and business operations for precise reporting and reconciling of financial transactions.</li><li>Team up with functional P& L owners to refine the billing and collections process.</li><li>Safeguard the organization’s value by ensuring information confidentiality.</li><li>Assist with special projects within the business.</li><li>Compile and present monthly, quarterly, and annual results to top management.</li></ul><p>Requirements:</p><ul><li>Bachelor’s degree (BS/BA) in accounting or a related field.</li><li>Minimum of 2 years’ experience in public accounting, preferably at larger firms.</li><li>CPA credential or active candidacy.</li><li>Excellent verbal and written communication skills.</li><li>Proficient teamwork skills and the ability to coordinate across various business functions.</li><li>Detail-oriented and self-motivated, with the ability to excel in a rapid-paced environment.</li><li>Outstanding Microsoft Excel skills, proficiency in advanced formulas and functions is preferred.</li></ul><p>This growing stable organization offers a competitive compensation package up to $85K, plus Bonus, and outstanding benefits including matching 401k, PTO, 11 Paid holidays, MDV, STD, LTD, Life, and much more. For more information and consideration, please contact Eric Murray at 682-350-8439 or via Email at [email protected]</p><p><br></p><p>You can also connect and or message me on LinkedIn. Bing or Google Search - ("Eric Murray" AND "Robert Half Finance and Accounting")</p>
<p><br></p><p>Robert Half Finance and Accounting is partnering with a Grand Prairie based construction development organization on a search for a new Senior Accountant. The ideal candidate will have strong analytical skills and attention to detail, ensuring accuracy and efficiency in all financial accounting processes.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Assist in the preparation of the Company’s financial statements</li><li>Prepare month-end and quarter-end close schedules</li><li>Prepare weekly operational reports for management</li><li>Assist with financial statement review and analysis</li><li>Interface with internal and external auditors and assist as required</li><li>Adhere to internal control procedures</li></ul><p><strong>Education and/or Experience</strong></p><ul><li>Bachelor’s degree in Accounting </li><li>Three years or more years of accounting/finance experience </li><li>Basic understanding of Generally Accepted Accounting Principles (GAAP)</li><li>Solid understanding of financial statements and internal controls</li><li>Accuracy and attention to detail</li><li>Ability to communicate effectively with all levels of co-workers (clerical to executive management)</li><li>Possess strong work ethic</li></ul><p><br></p><p>This growing stable organization offers a competitive compensation package up to $95K, plus Bonus, and an outstanding benefits package. For more information and consideration, please contact Eric Murray at 682-350-8439 or via Email at [email protected]</p><p><strong><em> </em></strong></p><p><br></p><p><br></p>
We are looking for a Field Agent Success Specialist to join our team in Dallas, Texas. In this role, you will be responsible for enhancing the support experience for agents by addressing inquiries, offering solutions, and educating them on product features and benefits. This position is ideal for someone who is a strong communicator, self-driven, and passionate about problem-solving and continuous learning. This is a long-term contract opportunity.<br><br>Responsibilities:<br>• Serve as the primary point of contact for agents, addressing their inquiries and providing tailored solutions.<br>• Collaborate with the Product and Development teams to deliver valuable customer feedback and insights.<br>• Analyze incoming data, including reports and broker information, to identify trends and actionable insights.<br>• Participate in product development discussions to ensure user needs are reflected in the roadmap and initiatives.<br>• Investigate and troubleshoot product issues by testing scenarios and simulating user experiences.<br>• Educate agents on new features and functionalities to maximize their understanding and utilization of the platform.<br>• Maintain and update internal databases by recording critical information and status updates.<br>• Share user feedback and effective solutions with team members to foster continuous improvement.<br>• Promote a culture of exceptional agent experiences within the Integrity Platform Support team.
Robert Half Finance and Accounting and Kevin Sweet have exclusively partnered with a rapidly growing multi-national aerospace company. Due to both organic growth and acquisitions, my client has a newly created Senior Accountant opportunity. This is a fantastic opportunity to elevate your career with a global leader and work with a dynamic accounting team. This is an exciting opportunity to take ownership of high-impact accounting functions and contribute to strategic decision-making within fast-paced and high growth industry! <br> My client is actively scheduling interviews with a plan to have someone being their career in this newly created Senior Accountant role by the end of October. My client offers a hybrid work schedule with flexible start times, excellent work-life balance, competitive salary and outstanding benefits. <br> For additional information and consideration, please contact Kevin Sweet directly at 682-499-1182 or via email at [email protected] <br> Key Responsibilities: Due diligence and mergers and acquisitions Oversee and drive the month-end close process Prepare journal entries and ensure compliance with GAAP Generate monthly financial statements and reporting packages Conduct variance analyses and present insights to leadership Consolidate and submit weekly Flash reports Assist in annual budgeting and forecasting cycles Develop and document robust internal controls and accounting policies Lead complex accounting projects and cross-departmental initiatives Mentor and guide entry level accounting staff Analyze cost-saving opportunities and drive process improvements Perform ad-hoc tasks and special projects as needed Why This Opportunity? Be part of a global aerospace leader at the forefront of innovation Newly created role – bring your vision, make your mark Collaborate with cross-functional teams worldwide Competitive compensation and benefits package Career growth and mentorship from a worldclass leadership team
<p>Make today so awesome, that tomorrow gets jealous. One of our favorite Uptown Dallas Law Firms is seeking an experienced Plaintiff Sr. Litigation Paralegal to join their team. The role encompasses a broad spectrum of responsibilities including the drafting of legal documents, conducting research, preparing for and attending trial. The firm handles a variety of cases to include Catastrophic Injury, Medical Negligence, Medical Malpractice, Products Liability, Wrongful Death, and Business Litigation cases. Your litigation expertise from the plaintiff side will land this position for you. </p><p> </p><p>Responsibilities:</p><p>• Drafting, editing, and proofreading legal documents such as demand letters, lawsuits, motions, and orders</p><p>• Collaborating with clients to respond to discovery and produce necessary documents</p><p>• Ordering medical records as needed</p><p>• Liaising with law enforcement and other government agencies to request open records or other documents</p><p>• Conducting investigative tasks and legal research</p><p>• Keeping client files, both paper and electronic, well-organized</p><p>• Preparing mediation and trial binders for attorneys and attending trials</p><p>• Regularly updating clients on the status of their case</p><p>• Assisting with communications with retained experts and dispatching documents</p><p>• Notifying potential lien holders of claims and keeping up-to-date with lien holders for resolution</p><p>• Participating in client intake meetings.</p><p> </p><p>Take the next step in your Paralegal career by applying to this direct-hire open position. Email your resume directly to –</p><p>Rosemarie.jones< at >roberthalf.< com ></p>
<p><strong><u>Accounts Receivable Specialist - Cash Application</u></strong></p><p>Join our dynamic team in Plano, TX 75093, where you’ll thrive in a fast-paced, rewarding environment with amazing benefits and the flexibility to work from home on Fridays! We’re seeking a passionate professional with cash application experience, 3+ years in accounts receivable (or similar role), and expertise working with large retail customers—bonus points for manufacturing or distribution backgrounds. This is a direct hire opportunity to make an impact with a top-tier company. Apply now to take your career to the next level!</p><p><br></p><p>Joe.Faradie at roberthalf com for confidential consideration - connect with me on linkedin</p>
Robert Half has teamed up with a $10 billion + alternative investment firm to assist in the recruitment of a Hedge Fund Portfolio Analyst (Valuation Team). This position will have excellent exposure to Wall Street brokers / banks and will get a basic understanding of the hedge fund industry. Pay range is 55-70K on the base with all benefits paid by the company. The investment firm is open to candidates who have a degree in Accounting or Finance (CPA or parts passed a plus but not required) from a top school. Must have a GPA of 3.4 or higher. <br> IMPORTANT – to be considered for this role, please call Chris Willhite at 972-789-9590 AND reach out to Chris on LinkedIn (email your resume to Chris). <br> The firm has immediate openings for 2 highly experience in and motivated individuals to join the team as a Hedge Portfolio Analyst Team (middle office – valuation). The position reports to the Head of Valuation Reporting and will interact with attorneys, investment bankers, accounting department, senior investment professionals and all internal operations. This is a dynamic opportunity to contribute directly in the growth of a complex and fast moving company as it prepares for its initial public offering. <br> Responsibilities <br> Daily reporting for investment activity (valuation) Preparation and consolidation of investment and financial reporting Interaction with portfolio managers to process information Interaction with Wall Street banks/brokers to obtain and decipher information Review bank loan agreements, trade documentation and bond settlement agreements General ledger maintenance for Fund Accounting <br> Qualifications <br> 1-3 years + experience in the public accounting field BBA/PPA/MPA in Accounting from a top tier, nationally ranked business school CPA required or certification pending Working knowledge of general Finance and Accounting functions Advanced Microsoft Office skills Detail and task-oriented with a strong work ethic Excellent communication and organizational skills Experience in Financial Analysis and Project Management Oracle general ledger system experience is a plus Ability to work 45-50 hours per week <br> IMPORTANT – to be considered for this role, please call Chris Willhite at 972-789-9590 AND reach out to Chris on LinkedIn (email your resume to Chris).
We are looking for an experienced Human Resources (HR) Manager to lead and oversee key HR functions, including recruitment, employee relations, and payroll management. This role involves fostering a positive workplace culture, ensuring compliance with policies, and driving employee engagement initiatives. Based in Irving, Texas, this position requires an independent and strategic leader with exceptional communication skills.<br><br>Responsibilities:<br>• Manage the full recruitment cycle, from sourcing candidates to onboarding new hires, ensuring a seamless hiring process.<br>• Oversee payroll operations for both hourly and salaried employees, maintaining accuracy and timeliness for a workforce of nearly 300 employees.<br>• Develop and implement HR policies and procedures to align with organizational goals and compliance standards.<br>• Lead efforts to enhance employee engagement and workplace culture, fostering a positive and productive environment.<br>• Provide guidance and support on employee relations issues, addressing concerns and resolving conflicts effectively.<br>• Supervise and mentor a team of three direct reports, including payroll, HR assistant, and administrative staff.<br>• Collaborate on strategic HR initiatives and offer insights to support long-term organizational growth.<br>• Ensure compliance with local, state, and federal labor laws and regulations.<br>• Manage and optimize HR information systems, including implementation and upgrades as needed.<br>• Act as a key advisor to leadership, delivering strategic recommendations and fostering open communication.
<p>A client of ours is looking for a dedicated recruiter to join their HR team to help identify hiring needs and filling job openings. The responsibilities of a recruiter include identifying future hiring needs, designing job descriptions, sourcing candidates through databases and social media, conducting interviews, filing paperwork, and keeping abreast of employment law and legislation. You should also monitor new and existing employees and act as their advocate.</p><p>To be successful in this role our client is looking for someone with excellent interpersonal skills, organized and detail-oriented, remains up-to-date with employment legislature, and keeps informed in company hiring and internship programs. A good recruiter can assess candidates' skills, experience, and relevant knowledge and compare them to job requirements.</p><p><strong>Recruiter Responsibilities:</strong></p><ul><li>Identifying future hiring needs and developing job descriptions and specifications.</li><li>Collaborating with department managers to compile a consistent list of requirements.</li><li>Attracting suitable candidates through databases, online employment forums, social media, etc.</li><li>Conducting interviews and sorting through applicants to fill open positions.</li><li>Assessing applicants' knowledge, skills, and experience to best suit open positions.</li><li>Completing paperwork for new hires.</li><li>Promoting the company's reputation and attractiveness as a good employment opportunity.</li><li>Managing internship programs.</li><li>Keeping up-to-date on current employment legislation and regulations and enforcing them within the company.</li><li>Providing recruitment reports to team managers.</li></ul><p><br></p>
<p>We are looking for a <strong><u>skilled HR Recruiter to join our team on a contract basis in Lewisville, Texas.</u></strong> The ideal candidate will excel in managing the full recruitment lifecycle, from sourcing candidates to onboarding. This role requires a proactive individual who can effectively screen, interview, and assess top talent to meet organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full-cycle recruiting process, including sourcing, screening, interviewing, and onboarding candidates.</p><p>• Develop and implement effective sourcing strategies to attract top talent for various roles.</p><p>• Conduct phone screenings and in-depth interviews to evaluate candidates’ qualifications and cultural fit.</p><p>• Review and assess resumes to identify the most suitable candidates for open positions.</p><p>• Utilize applicant tracking systems to maintain accurate records and ensure a seamless hiring process.</p><p>• Collaborate with hiring managers to understand staffing needs and develop tailored recruitment strategies.</p><p>• Provide recommendations and insights to improve the recruitment process and candidate experience.</p><p>• Ensure compliance with employment laws and company policies throughout the hiring process.</p><p>• Stay updated on industry trends and best practices in recruitment and talent acquisition.</p>
<p>We are looking for a highly skilled Sr Payroll Specialist to join our team on a contract basis in Dallas, Texas. In this role, you will handle complex payroll tasks while contributing to special projects and initiatives within the organization. The ideal candidate will bring expertise in payroll analysis, multi-state payroll processing, and system proficiency, ensuring seamless operations and data accuracy. This is a 4+ month contract position. 100% ONSITE 5 days a week in Dallas, TX 75240.</p><p><br></p><p><strong><u>Sr Payroll Analyst (contract position):</u></strong></p><p>Must have Oracle Cloude experience and have a bachelor's degree</p><p>Responsibilities:</p><p>• Analyze payroll data to identify trends, discrepancies, and opportunities for process improvement.</p><p>• Manage payroll processing for multi-state operations, ensuring compliance with applicable regulations.</p><p>• Collaborate on special payroll-related projects and initiatives to enhance system functionality and efficiency.</p><p>• Utilize Oracle Fusion HCM SaaS to manage payroll tasks and maintain accurate employee records.</p><p>• Communicate effectively with various levels of management to provide insights and updates on payroll processes.</p><p>• Oversee payroll operations for organizations with over 500 employees, ensuring timely and accurate payments.</p><p>• Implement and manage ADP Workforce Now systems to streamline payroll activities.</p><p>• Ensure adherence to company policies and labor laws in all payroll procedures.</p><p>• Troubleshoot and resolve payroll-related issues promptly to minimize disruptions.</p><p>• Develop and maintain detailed payroll documentation for audit and compliance purposes.</p>
<p>We are looking for a meticulous Insurance Coordinator to oversee and streamline insurance-related processes within our organization. This role requires an individual with a strong attention to detail and excellent communication skills to ensure the accurate and timely management of insurance claims. The successful candidate will collaborate with insurance providers, patients, and internal teams to maintain compliance and optimize operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Solid knowledge of medications D and B</p><p>Verify and confirm insurance policy details to ensure coverage aligns with services provided.</p><p>• Communicate effectively with insurance companies to address coverage issues and resolve disputes.</p><p>• Educate patients or clients about their insurance benefits, co-payments, and coverage details.</p><p>• Maintain and update comprehensive records of insurance coverage, authorizations, and payments.</p><p>• Ensure compliance with all current insurance regulations and industry standards.</p><p>• Work closely with the billing department to accurately process payments and insurance remittances.</p><p>• Assist in managing patient balances and collecting co-payments as needed.</p><p>• Resolve issues related to denied or underpaid insurance claims in a prompt and efficient manner.</p><p>• Stay informed on changes in insurance policies and procedures to maintain organizational compliance.</p>
We are looking for an experienced Zabbix Sr. Consultant to join our team on a contract basis in Dallas, Texas. In this role, you will be responsible for addressing and resolving technical issues within the Zabbix monitoring environment while assisting with on-site infrastructure support. This position requires a hands-on approach to troubleshooting, optimizing configurations, and ensuring reliable system monitoring and performance.<br><br>Responsibilities:<br>• Diagnose and resolve issues within the existing Zabbix monitoring setup, ensuring accurate system functionality.<br>• Analyze the current Zabbix configuration to identify root causes of alerting and monitoring problems.<br>• Provide actionable recommendations or implement necessary fixes to stabilize the monitoring environment.<br>• Perform infrastructure-related tasks, including WiFi setup, network cabling, and basic troubleshooting of network components.<br>• Collaborate closely with internal IT teams to enhance system visibility and maintain consistent performance monitoring.<br>• Document findings and create clear communication reports for stakeholders to support decision-making.<br>• Ensure compliance with audit and monitoring standards while optimizing system configurations.<br>• Support the client’s infrastructure by leveraging expertise in network technologies and monitoring tools.
<p>Management Resources is seeking a detail-oriented Senior Accountant for a<strong> 4 month contract in Irving</strong>. This role requires an experienced individual to oversee a variety of accounting functions including accounts payable, accounts receivable, general ledger management, and tax preparation. You will start with training onsite and move to being remote. </p><p><br></p><p>Responsibilities:</p><p>• Manage the bi-weekly accounts payable process, including generating payment batches, setting up vendor payments, and processing wires for international vendors.</p><p>• Reconcile accounts payable and accounts receivable subledgers to the general ledger on a weekly basis.</p><p>• Process invoices and employee expense reports while ensuring proper matching and follow-ups with relevant departments.</p><p>• Prepare and record intercompany transactions and balance confirmations to ensure consolidation accuracy.</p><p>• Calculate and record month-end accruals, including payroll, benefits, inventory reserves, and other expenses.</p><p>• Conduct profit and loss analysis and reconcile balance sheet accounts monthly to ensure financial accuracy.</p><p>• Maintain fixed asset records, including monthly depreciation schedules, and update deferred revenue adjustments.</p><p>• Provide necessary sales tax data to external tax teams and update tax rates quarterly within the accounting system.</p><p>• Perform daily fraud checks and submit positive pay files to ensure secure vendor payments.</p><p>• Offer technical support for accounting software and assist with ad hoc financial tasks as needed.</p>
<p>We are looking for a Facilities Coordinator to help us maintain a secure and well-functioning work environment. In this role you will help coordinate with external vendors, such as cleaners and insurance agents, and conduct cost analyses when purchasing new systems or services. To be successful in this role, you should be well-organized and able to prioritize multiple issues. You should also have good knowledge of basic office equipment. Ultimately, you’ll help clients, customers and guests get the most out of the facilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Arrange for regular maintenance of equipment and internal systems (e.g. heating system, alarms, security cameras)</li><li>Check rooms and furniture to identify needs for repairs or renovations</li><li>Restock office and kitchen supplies</li><li>Design and oversee the schedule for cleaning and disinfecting the building</li><li>Monitor activities that happen outside the building, such as proper waste disposal and recycling</li><li>Fix minor malfunctions in office equipment</li><li>Coordinate office and parking space allocation</li><li>Keep track of regular and ad-hoc facility expenses</li><li>Conduct market research and compare costs and benefits when evaluating new vendors</li><li>Maintain an updated record of invoices from external partners (e.g. suppliers, insurance agents, security guards)</li><li>Research new services and appliances to facilitate operations</li><li>Ensure compliance with health and safety regulations</li></ul><p><br></p>
<p>We are looking for a skilled and detail-oriented<strong><u> Executive Assistant </u></strong>to provide comprehensive administrative support.<strong><u> This is a permanent/direct hire opportunity in Dallas, Texas.</u></strong> The ideal candidate will manage payroll, records, travel arrangements, and organizational reporting while ensuring compliance and accuracy across all tasks.</p><p><br></p><p>Responsibilities:</p><p>• Deliver high-level administrative assistance to the Executive Director, leadership team, and Trustees.</p><p>• Process biweekly payroll and maintain employee records, including personnel files and leave documentation.</p><p>• Organize and oversee records management, including retention schedules, electronic archives, and offsite storage.</p><p>• Coordinate travel, accommodations, and meeting logistics for Board members and staff, ensuring all arrangements run smoothly.</p><p>• Create the Annual Comprehensive Financial Report by designing, formatting, and collaborating with relevant staff.</p><p>• Monitor and respond to Open Records requests, ensuring timely and accurate completion.</p><p>• Review and approve invoices from vendors and benefit carriers for compliance and accuracy.</p><p>• Manage company credit cards and business accounts, reconciling transactions and safeguarding financial details.</p><p>• Assist in preparing Board meeting materials, agendas, and catering logistics while greeting and supporting attendees.</p><p>• Draft correspondence, certified agendas, and Board meeting minutes, ensuring proper documentation and publication.</p>
We are looking for an experienced HR Recruiter to join our team in Dallas, Texas. This role involves managing full-cycle recruitment for positions across various departments while ensuring a positive candidate experience. As a Contract-to-long-term position, this opportunity offers the potential for growth within our organization.<br><br>Responsibilities:<br>• Manage the recruitment process for over 30 open roles simultaneously, ensuring compliance with company policies and procedures.<br>• Advertise job openings, source candidates, conduct screenings, and coordinate interviews while gathering feedback from stakeholders.<br>• Maintain accurate records of recruitment activities and metrics using Excel and other tracking tools.<br>• Identify and engage potential candidates through Boolean searches, job boards, LinkedIn Recruiter, and effective networking.<br>• Provide clear communication and regular updates to candidates throughout the application process to ensure a positive experience.<br>• Monitor recruitment trends and collaborate with management to adapt strategies accordingly.<br>• Represent the company at career fairs and networking events to promote the employer brand.<br>• Build and maintain relationships with colleges to support campus recruitment for graduate programs.<br>• Organize and prepare marketing materials for career fairs and other recruitment-related events.<br>• Handle administrative tasks and data entry to support daily recruitment operations.
The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position promotes teamwork and Service Center success by applying outstanding interpersonal, communication and customer service skills.<br> <br>Essential duties and responsibilities include the following. Other duties may be assigned.<br>1. Responsible for answering inbound communications via phone and email, with the possibility of chat and social media, and responding to multi-channel requests/inquiries as prescribed by Service Level Agreements (SLAs) with a high degree of professionalism. <br>2. Daily contact with agencies and consultants, travel industry suppliers, and their respective luxury clientele.<br>3. Execute Tier 1 troubleshooting steps to provide first call resolution when possible.<br>4. Escalate complicated issues to Tier 2 groups as appropriate and monitor their resolutions.<br>5. Work request queue cases in a timely, efficient, and thorough manner ensuring complete documentation of troubleshooting, reproduction steps, plus any measures taken toward resolution.<br>6. Support and educate Virtuoso network in the use of all Virtuoso sales tools, processes, and programs by assisting with general questions related to Virtuoso technology, products, events, and services.<br>7. Contribute to Virtuoso’s knowledge base by documenting processes and drafting “How-To” instructions and FAQs for various recurring tasks. <br>8. Support Virtuoso in promotional campaigns and marketing by executing outbound call campaigns as assigned.<br> <br>Educational and Skills Requirements:<br>• High School diploma<br>• 2-4 years of experience in Service Center environment<br>• 2-4 years of experience in customer service<br>• Excellent verbal and written communications skills in English required<br>• Excellent verbal and written communications skills in Spanish preferred<br>• Experience in travel or hospitality industries highly preferred<br>• Ability to identify solutions based on established processes and procedures <br>• Excellent verbal and written communication skills are required<br>• Proficiency with Microsoft Office, Outlook, CRM, and ticketing/tracking systems required<br>• Organized with the ability to multitask, prioritize, and problem solve required; operational administrative experience a plus<br>• Able to collect and analyze complex information, problem solve, and make decisions <br>• Strong skills in inspiring the win-win-win <br> <br>Travel Requirements:<br>• Travel is rarely required for this position (0-1 trips per year).<br>• Any travel will be entirely domestic.<br> <br>Type/Nature of Contacts:<br>• Internal: Key job contacts are primarily with clerical and technical personnel and managers outside of the job’s immediate work unit/department.<br>• External: Daily contact with vendors, partners, and members (agency owners & advisors).
The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position promotes teamwork and Service Center success by applying outstanding interpersonal, communication and customer service skills.<br> <br>Essential duties and responsibilities include the following. Other duties may be assigned.<br>1. Responsible for answering inbound communications via phone and email, with the possibility of chat and social media, and responding to multi-channel requests/inquiries as prescribed by Service Level Agreements (SLAs) with a high degree of professionalism. <br>2. Daily contact with agencies and consultants, travel industry suppliers, and their respective luxury clientele.<br>3. Execute Tier 1 troubleshooting steps to provide first call resolution when possible.<br>4. Escalate complicated issues to Tier 2 groups as appropriate and monitor their resolutions.<br>5. Work request queue cases in a timely, efficient, and thorough manner ensuring complete documentation of troubleshooting, reproduction steps, plus any measures taken toward resolution.<br>6. Support and educate Virtuoso network in the use of all Virtuoso sales tools, processes, and programs by assisting with general questions related to Virtuoso technology, products, events, and services.<br>7. Contribute to Virtuoso’s knowledge base by documenting processes and drafting “How-To” instructions and FAQs for various recurring tasks. <br>8. Support Virtuoso in promotional campaigns and marketing by executing outbound call campaigns as assigned.<br> <br>Educational and Skills Requirements:<br>• High School diploma<br>• 2-4 years of experience in Service Center environment<br>• 2-4 years of experience in customer service<br>• Excellent verbal and written communications skills in English required<br>• Excellent verbal and written communications skills in Spanish preferred<br>• Experience in travel or hospitality industries highly preferred<br>• Ability to identify solutions based on established processes and procedures <br>• Excellent verbal and written communication skills are required<br>• Proficiency with Microsoft Office, Outlook, CRM, and ticketing/tracking systems required<br>• Organized with the ability to multitask, prioritize, and problem solve required; operational administrative experience a plus<br>• Able to collect and analyze complex information, problem solve, and make decisions <br>• Strong skills in inspiring the win-win-win <br> <br>Travel Requirements:<br>• Travel is rarely required for this position (0-1 trips per year).<br>• Any travel will be entirely domestic.<br> <br>Type/Nature of Contacts:<br>• Internal: Key job contacts are primarily with clerical and technical personnel and managers outside of the job’s immediate work unit/department.<br>• External: Daily contact with vendors, partners, and members (agency owners & advisors).
We are looking for a motivated and experienced Specialty Recruiter Intermediate to join our team in Plano, Texas. In this long-term contract position, you will play a vital role in sourcing, screening, and securing top talent across various roles while maintaining strong relationships with internal and external partners. Your expertise in recruitment processes and HR administration will drive impactful hiring decisions and contribute to organizational success.<br><br>Responsibilities:<br>• Execute full-cycle recruitment processes, including sourcing, screening, interviewing, and onboarding candidates.<br>• Collaborate with hiring managers to understand role requirements and create effective recruitment strategies.<br>• Build and maintain strong relationships with clients, partners, and stakeholders to ensure seamless communication throughout the hiring process.<br>• Utilize advanced tools and techniques, such as Maps API, to identify and map potential candidates in real-time.<br>• Review and evaluate applicant qualifications to match them with appropriate job requisitions.<br>• Ensure compliance with company policies and industry standards during the hiring process.<br>• Act as a subject matter expert on recruiting processes and provide guidance to team members.<br>• Negotiate offers and manage worker's compensation-related matters with professionalism and accuracy.<br>• Conduct quality assurance checks on recruitment activities to maintain high standards.<br>• Liaise with internal departments to streamline HR administration and hiring workflows.
