<p><strong>Job Title:</strong> Customer Service Representative (Direct Hire)</p><p><strong>Location:</strong> Lorain, Ohio</p><p><strong>Schedule:</strong> Full-time, Monday to Friday, 8:00 AM – 5:00 PM (In-office position)</p><p><br></p><p><strong>Job Description:</strong></p><p>A great company in Lorain is seeking a hardworking and detail-oriented <strong>Customer Service Representative! </strong>In this permanent, in-office role, you’ll play a critical role in providing excellent support and communication to our customers while helping ensure smooth operations across various administrative functions. This is an excellent opportunity to make a meaningful impact in a dynamic work environment where everyone wears multiple hats to get the job done.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Order Management:</strong> Efficiently enter customer orders into the system, ensuring accuracy and timeliness in processing.</li><li><strong>Customer Communication:</strong> Provide outstanding support through phone and email, addressing inquiries, resolving issues, and following up with customers as needed to maintain high satisfaction levels.</li><li><strong>Logistics Coordination:</strong> Schedule shipments for customer orders, coordinating with internal teams and external vendors.</li><li><strong>Team Collaboration:</strong> Offer additional administrative support and assist with team projects during slower periods.</li><li><strong>Flexible Support:</strong> Contribute to team success by taking on diverse tasks as needed — everyone pitches in and wears many hats.</li></ul><p><strong>Qualifications and Skills:</strong></p><ul><li><strong>Experience:</strong> Previous experience in customer service or administrative support, ideally in a role involving order entry and logistics (preferred).</li><li><strong>Communication:</strong> Excellent written and verbal communication skills with a professional and approachable demeanor.</li><li><strong>Organization:</strong> Strong organizational skills and attention to detail, with the ability to manage multiple priorities.</li><li><strong>Teamwork:</strong> A proactive, team-oriented attitude with a willingness to support colleagues in a collaborative environment.</li><li><strong>Technology:</strong> Comfort with using customer management and order entry software; proficiency in Microsoft Office Suite (Excel, Word, Outlook).</li></ul><p><br></p><p>If you’re passionate about delivering exceptional customer service and thrive in a team-focused, fast-paced office environment, we’d love to hear from you!</p><p><strong>Apply today to be considered for this exciting opportunity.</strong></p>
We are looking for a dedicated Customer Success Specialist to join our team in Garfield Heights, Ohio. This long-term contract position offers the opportunity to assist customers effectively, ensuring their needs are met and satisfaction is achieved. The role is ideal for someone who thrives in a fast-paced environment and has a passion for delivering exceptional service.<br><br>Responsibilities:<br>• Provide outstanding customer service through various communication channels, including phone, email, and online platforms.<br>• Address connectivity issues and troubleshoot technical problems to ensure seamless customer experiences.<br>• Manage scheduling tasks with a high level of accuracy and attention to detail.<br>• Utilize Excel and other tools to track, analyze, and organize customer information efficiently.<br>• Handle multiple priorities simultaneously while maintaining a high standard of organization.<br>• Collaborate with team members to resolve customer inquiries and improve support processes.<br>• Demonstrate excellent interpersonal skills to build trust and rapport with customers.<br>• Maintain composure and efficiency under pressure to address urgent customer concerns.<br>• Ensure all correspondence is precise, timely, and aligned with company standards.<br>• Provide feedback and suggestions to enhance customer success strategies.
We are looking for a success-driven and detail-oriented Customer Service Representative to join our team in Chardon, Ohio. In this role, you will serve as the primary point of contact for customers, addressing their inquiries and ensuring a positive experience. The ideal candidate will have strong communication skills, a proactive approach to problem-solving, and a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Address customer questions, concerns, and requests with professionalism and efficiency.<br>• Build trust and foster positive relationships with clients by resolving issues promptly and effectively.<br>• Maintain a calm and positive demeanor when handling customer complaints or challenging situations.<br>• Facilitate the creation of new customer accounts, ensuring all information is accurately recorded.<br>• Promote the company and its products in a positive manner to attract and retain customers.<br>• Escalate unresolved issues or complex inquiries to management when necessary.<br>• Compile and prepare detailed reports on customer interactions and product feedback.<br>• Perform data entry tasks to maintain accurate records of customer information and interactions.<br>• Support team goals and handle additional responsibilities as assigned.
<p>The <strong>Client Experience Associate</strong> is a critical role responsible for delivering exceptional, real-time support to Old Republic’s clients by resolving inquiries efficiently and ensuring client satisfaction. This position requires a detail oriented who can manage communications effectively across various channels while adhering to service level agreements. This role will be hybrid/remote once hired as a permanent employee. </p><p><br></p><p><strong>Key Responsibilities:</strong> </p><p><br></p><p>Serve as the primary point of contact for client inquiries via email, phone, and shared communication tools. Monitor and manage shared email folders, responding promptly to inquiries and collaborating with other operational units for resolution. Track and document client inquiries using standardized codes and notations within internal systems to report on inquiry trends. Handle operational functions such as order entry, scheduling requests, file cancellations, CPL submissions, and transactional certificates. Manage a task queue to ensure timely inquiry resolutions, meeting or exceeding SLAs and established turn times. Proactively review reports for scorecarding, service level checks, and client communications. Maintain consistent attendance, including participating in mandatory compliance training sessions and after-hours company events when required. Communicate professionally and collaborate effectively with management, colleagues, vendors, and clients through various mediums (in-person, email, phone, video conferencing). Uphold company policies and demonstrate responsiveness, flexibility, and professionalism in all interactions. Perform other duties and responsibilities as assigned. Qualifications: Ability to work permanent, Monday through Friday, with potential for overtime as requested by management. Dependable, punctual, and capable of engaging in tasks that may require physical presence in the office or attendance at external events. Strong organizational skills, attention to detail, and a customer-focused attitude. Demonstrated ability to handle inquiries with courtesy, professionalism, and proactive follow-up. Ideal Candidate Attributes: A collaborative and adaptable team player who can accept constructive feedback and direction. Proficiency in task management systems, communication channels, and relevant technologies. Knowledge of pertinent operational processes and regulatory requirements is preferred.</p>
We are looking for an experienced Accounts Receivable Specialist to join our team on a contract basis in Cleveland, Ohio. This role is ideal for someone who thrives in a fast-paced environment and is passionate about maintaining accurate financial records while providing excellent customer service. The position requires a commitment of 12-24 hours per week, with in-person work scheduled from Tuesday to Thursday.<br><br>Responsibilities:<br>• Process and post cash receipts accurately and in a timely manner.<br>• Review customer accounts to ensure proper cleanup and reconciliation.<br>• Investigate discrepancies such as short payments and escalate issues to appropriate team members.<br>• Prepare and send account statements to customers regularly.<br>• Conduct customer service calls to address account-related inquiries and resolve issues.<br>• Utilize technology efficiently to manage accounts and financial data.<br>• Maintain focus and productivity to meet deadlines and organizational goals.<br>• Collaborate with team members to support collections and billing activities.<br>• Work with Dynamics software, if applicable, to streamline processes.
We are looking for a dedicated Collections Specialist to join our team in Warren NT, Ohio, on a long-term contract basis. In this role, you will be responsible for managing accounts receivable, ensuring timely payment collection, and fostering positive relationships with customers in a dynamic manufacturing environment. If you thrive in a fast-paced setting and have a proactive approach to problem-solving, we encourage you to apply.<br><br>Responsibilities:<br>• Monitor and maintain accounts receivable balances to ensure timely payments from customers.<br>• Investigate payment discrepancies, identify delinquent accounts, and initiate appropriate collection actions.<br>• Communicate professionally with customers to address payment inquiries and resolve disputes.<br>• Keep accurate records of all collection activities, including communications and account updates.<br>• Prepare and share aging reports with management to highlight overdue accounts.<br>• Collaborate with the accounting team to reconcile accounts and ensure financial accuracy.<br>• Work with sales and customer service teams to resolve billing issues and strengthen customer relationships.<br>• Ensure compliance with company policies and industry standards for collections processes.<br>• Stay informed about legal requirements and best practices related to collections.
<p>We are looking for a detail-oriented Accounts Receivable specialist to join our team in Canton, Ohio. In this role, you will oversee and manage various accounting functions, ensuring accurate and timely processing of financial transactions. Your leadership and expertise will contribute to effective financial reporting, audits, and departmental operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise accounts receivable processes to ensure timely and accurate billing and collections.</p><p>• Investigate and resolve discrepancies in accounts, ensuring all financial records are up-to-date.</p><p>• Collaborate with clients, including external agencies and individuals, to deliver exceptional customer service.</p><p>• Assist in preparing internal and external financial reports and analyses.</p><p>• Support the Controller in managing departmental goals, policies, and objectives.</p><p>• Participate in audits and ensure compliance with financial regulations.</p><p>• Manage assigned accounting tasks related to budgeting, debt, fixed assets, and grants.</p><p>• Engage in ongoing training and development to enhance skills and knowledge.</p><p>• Complete additional duties as required or assigned to support the department.</p>
We are looking for a detail-oriented Funding Reconciliation Specialist - AP to join our team in Highland Hills, Ohio. In this long-term contract role, you will play a vital part in ensuring the accuracy and efficiency of funding processes while collaborating with internal teams and external clients. This position offers an excellent opportunity to develop your skills in finance and accounting within a dynamic and supportive environment.<br><br>Responsibilities:<br>• Retrieve and analyze files from designated systems on a daily basis to ensure accurate funding processes.<br>• Develop and document strategies for optimizing system usage related to funding and reconciliation processes.<br>• Recommend and implement process improvements to management based on system capabilities.<br>• Collaborate with Service and Implementation teams to support prospective clients utilizing organizational systems.<br>• Maintain and report metrics related to funding and reconciliation activities to track performance.<br>• Educate internal teams and external clients on funding procedures to promote understanding and compliance.<br>• Perform routine reconciliations and true-ups to ensure data accuracy and integrity.<br>• Assist with additional tasks and responsibilities as assigned to support team objectives.
We are looking for a detail-oriented Cash Application Specialist to join our team in Wickliffe, Ohio. In this contract role, you will play a key part in managing cash application processes, utilizing advanced software tools, and ensuring accuracy in accounts receivable operations. This position offers a structured schedule from Monday to Friday, 8 AM to 5 PM, in an on-site setting.<br><br>Responsibilities:<br>• Process and reconcile cash applications to ensure accurate allocation of customer payments.<br>• Utilize Microsoft Excel to analyze and manage financial data effectively.<br>• Handle accounts receivable tasks, including billing and payment tracking.<br>• Communicate with internal and external stakeholders via Microsoft Outlook to address payment inquiries.<br>• Maintain accuracy in data processing using accounting software systems.<br>• Monitor and resolve discrepancies in cash activity and transactions.<br>• Apply knowledge of Automated Clearing House (ACH) systems for electronic payment processing.<br>• Support the team with reporting and documentation related to accounts receivable.<br>• Collaborate with other departments to streamline cash application procedures.
We are looking for a dedicated and detail-oriented Receptionist to join our team in Mineral Ridge, Ohio. In this role, you will serve as the first point of contact, creating a welcoming environment for visitors and ensuring smooth office operations. This is a long-term contract position with opportunities to contribute to the success of a non-profit organization.<br><br>Responsibilities:<br>• Welcome visitors, including parents and children, with a warm and friendly demeanor while ensuring adherence to building protocols.<br>• Prepare and edit documents using Microsoft Office applications, maintaining accuracy and creativity.<br>• Monitor and maintain office equipment, including ordering and replenishing supplies such as paper and toner.<br>• Track, log, and appropriately distribute incoming documents using established tracking systems.<br>• Open, log, and distribute incoming mail efficiently and accurately.<br>• Maintain confidentiality and treat all individuals, including children and parents, with respect and professionalism.<br>• Keep the reception area clean, organized, and presentable at all times.<br>• Provide support for meetings by preparing agendas, minutes, reports, and other materials as needed.<br>• Manage office supply inventory and ensure availability of necessary items.<br>• Assist management and supervisors with various tasks and projects as requested.
We are looking for a skilled and detail-oriented Collections Specialist to join our team in Independence, Ohio. In this Contract-to-permanent position, you will play a key role in managing business-to-business (B2B) collections while ensuring accurate records and prompt follow-ups. This hybrid role offers a mix of in-office and remote work, providing flexibility after the initial training period.<br><br>Responsibilities:<br>• Conduct B2B collections to ensure timely payments and resolve outstanding balances.<br>• Maintain and update customer records to ensure accuracy and compliance.<br>• Follow up on purchase orders and address any discrepancies or delays.<br>• Utilize Centra, the in-house software, to manage collection processes and workflows.<br>• Collaborate with internal teams to address payment-related issues and streamline operations.<br>• Communicate professionally with clients to negotiate payment terms and resolve disputes.<br>• Prepare regular reports on collection activities and payment statuses.<br>• Ensure adherence to company policies and regulatory requirements during all collection activities.<br>• Contribute to process improvements and recommend strategies for better efficiency.
<p>We are looking for an Accounts Payable Specialist to join our team in Independence, Ohio. This is a short-term contract opportunity - the schedule is Monday-Friday, 8-5pm. </p><p><br></p><p>Responsibilities:</p><p>• Process and verify invoices to ensure accurate account coding and timely payment.</p><p>• Handle Automated Clearing House (ACH) transactions and manage check runs efficiently.</p><p>• Perform accurate data entry and maintain comprehensive records for all accounts payable activities.</p><p>• Collaborate with vendors and internal departments to resolve discrepancies and ensure smooth payment processing.</p><p>• Monitor and reconcile accounts payable reports to guarantee accuracy and compliance.</p><p>• Assist in preparing reports and documentation related to financial transactions.</p><p>• Ensure adherence to company policies and procedures in all payment processes.</p><p>• Provide support during audits by organizing and supplying necessary accounts payable documents.</p><p>• Participate in process improvement initiatives to enhance efficiency in the accounts payable function.</p>
<p>As an Accounts Receivable Specialist, you will play a pivotal role on the team. Your responsibilities will include, but are not limited to:</p><ul><li><strong>Customer Invoicing and Payments</strong>: Process customer invoices in the ERP system, ensuring alignment with shipping department paperwork and agree customer payments against open receivables while tracking customer advance payments.</li><li><strong>Collections Administration</strong>: Administer the collection process by following up with customers, maintaining collection software, and collaborating with the sales team to ensure timely payments.</li><li><strong>Cross-Departmental Coordination</strong>: Lead weekly/monthly collection meetings with multiple departments to monitor and drive collections progress.</li><li><strong>Collections Management</strong>: Drive collections efforts by utilizing internal personnel resources and holding teams accountable to meet collection targets.</li><li><strong>Credit Analysis and Monitoring</strong>: Conduct research on new and existing customers to aid credit decisions. Propose credit limits for new customers, monitor customers’ financial status to mitigate risks, and leverage credit monitoring tools to recommend changes to existing limits.</li><li><strong>Credit Hold Decision-making</strong>: Assess and make credit hold decisions for slow-paying customers to prevent potential financial losses.</li><li><strong>Journal Entries and Account Reconciliation</strong>: Prepare monthly closing journal entries and reconcile Accounts Receivable-related general ledger accounts to maintain accurate financial records.</li><li><strong>Financial Research</strong>: Address accounting and financial inquiries through data research and analysis to provide timely and accurate information.</li><li><strong>Process Optimization</strong>: Continuously evaluate and improve accounting processes to maximize efficiency.</li><li><strong>Other Duties</strong>: Perform additional duties as assigned to support departmental and organizational needs.</li></ul><p><br></p>
We are looking for a detail-oriented Accounting Specialist to join our team in Elyria, Ohio. This long-term contract position offers an opportunity to work on-site in a dynamic environment, focusing on core accounting processes such as accounts receivable, accounts payable, and journal entries. If you have a strong foundation in accounting principles and are proficient in basic Excel functions, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare and record journal entries to ensure accurate financial documentation.<br>• Manage accounts receivable processes, including invoicing and payment tracking.<br>• Handle accounts payable tasks by verifying, processing, and reconciling vendor payments.<br>• Conduct account reconciliations to maintain accurate financial records.<br>• Support billing operations by reviewing and ensuring the accuracy of client invoices.<br>• Utilize basic Excel functions to organize, analyze, and report financial data.<br>• Assist in month-end and year-end closing activities as needed.<br>• Collaborate with team members to ensure compliance with accounting standards and procedures.
We are looking for a highly organized and detail-oriented Payroll/Benefits Specialist to join our team in Gates Mills, Ohio. This is a long-term contract position offering the opportunity to oversee payroll and benefits processes for a mid-sized workforce. The ideal candidate will thrive in a fast-paced environment, ensuring accuracy and compliance in all payroll and benefits-related tasks.<br><br>Responsibilities:<br>• Process full-cycle payroll for approximately 225 employees, including salaried, hourly, and administrative staff.<br>• Manage payroll schedules, ensuring timely disbursement twice a month on the 15th and last day.<br>• Handle payroll operations using ADP Workforce Now, maintaining accuracy and compliance with company procedures.<br>• Assist in addressing employee benefits inquiries and provide guidance on related matters.<br>• Collaborate with the HR team to ensure proper documentation and adherence to tax regulations for W-2 employees.<br>• Perform bank reconciliations and prepare payroll postings for the general ledger.<br>• Monitor electronic time tracking systems for hourly employees and verify overtime calculations.<br>• Ensure compliance with multi-state payroll requirements, addressing any discrepancies or updates.<br>• Support administrative efforts by maintaining organized records and addressing payroll-related concerns.<br>• Uphold confidentiality and accuracy in handling sensitive employee information.
We are looking for a skilled Cyber Security Specialist to join our team in Mentor, Ohio. In this role, you will play a crucial part in safeguarding our systems by monitoring and responding to security threats, developing proactive measures, and ensuring compliance with industry standards. If you have a passion for cybersecurity and a proven ability to manage tools and platforms effectively, we encourage you to apply.<br><br>Responsibilities:<br>• Monitor and analyze security events and incidents using Splunk and other tools, ensuring prompt responses to potential threats.<br>• Design and manage dashboards, alerts, and reports in Splunk to enhance threat detection and support compliance efforts.<br>• Oversee the KnowBe4 security awareness platform, including conducting phishing simulations and implementing training campaigns.<br>• Perform vulnerability assessments and collaborate on remediation strategies to address identified risks.<br>• Work closely with IT and business teams to establish and enforce security policies and best practices.<br>• Investigate security incidents, create detailed documentation, and provide actionable recommendations for improvement.
We are looking for a skilled ERP/CRM Consultant to join our team in Solon, Ohio. This long-term contract position offers the opportunity to work remotely, providing expert support and administration for SAP S/4HANA Cloud systems. The ideal candidate will have a deep understanding of user access management, system configuration, and business process optimization.<br><br>Responsibilities:<br>• Serve as the primary point of contact for technical and functional issues related to SAP S/4HANA Cloud.<br>• Troubleshoot and resolve transaction errors, data inconsistencies, and process challenges.<br>• Manage user accounts by creating, modifying, and deactivating access as needed.<br>• Configure role-based security privileges and oversee authentication processes.<br>• Maintain compliance documentation and audit trails for user access activities.<br>• Generate and customize business documents, such as invoices, purchase orders, and financial statements.<br>• Create and deliver recurring reports for business stakeholders using system tools.<br>• Assist in implementing system configuration updates and testing changes to ensure functionality.<br>• Monitor system performance and escalate issues to appropriate teams when necessary.<br>• Develop and provide training materials and user guides to support employees in utilizing SAP S/4HANA Cloud effectively.
<p><strong>Position Overview:</strong></p><p>We are seeking a highly skilled and experienced <strong>Office Manager</strong> to join our team on a contract basis. This multifaceted role combines responsibilities across <strong>office administration, human resources, and accounting</strong>, making it ideal for a professional with strong organizational, communication, and multitasking abilities. The position offers opportunities to thrive in a dynamic environment with potential for cross-training and professional development.</p><p><strong>Key Responsibilities:</strong></p><p> </p><p><strong>Human Resources:</strong></p><ul><li>Facilitate the recruitment process, including job postings, candidate screening, and interview coordination.</li><li>Oversee employee onboarding, orientation, and training efforts.</li><li>Maintain accurate employee records and assist in compliance tracking and HR documentation.</li><li>Provide administrative support for HR-related projects and office-wide initiatives.</li></ul><p><strong>Office Administration:</strong></p><ul><li>Manage office operations by coordinating administrative tasks such as filing, data entry, and supply inventory management.</li><li>Coordinate meetings, schedules, and office communications to ensure seamless day-to-day operations.</li><li>Ensure the office remains clean, organized, and well-maintained.</li></ul><p><strong>Accounting Support:</strong></p><ul><li>Assist with accounts receivable functions, including cash application, collections, and processing credit applications.</li><li>Perform customer account updates and light bookkeeping tasks as needed.</li><li>Participate in cross-training initiatives within the accounting department to ensure adequate coverage.</li></ul>
We are looking for an experienced Cost Accountant to join our team in Chardon, Ohio. In this role, you will play a pivotal part in preparing financial reports, analyzing costs, and maintaining accurate records to ensure optimal financial performance. This position requires a strong background in accounting principles and the ability to manage multiple tasks in a manufacturing environment.<br><br>Responsibilities:<br>• Prepare detailed cost reports for management, including key performance indicators and metrics to enhance cost control and profitability.<br>• Analyze production costs at various manufacturing stages, identifying variances and opportunities for cost savings.<br>• Monitor inventory levels of raw materials and finished goods, ensuring accurate cost accounting and optimal inventory turnover.<br>• Perform weekly reviews and closures of completed work orders while verifying the status of open work orders.<br>• Ensure subledger reports for accounts receivable and payable align with the general ledger.<br>• Maintain and update prepaid expenses and accrual schedules, making necessary adjustments with monthly entries.<br>• Reconcile all balance sheet accounts monthly and prepare corresponding journal entries.<br>• Assist with audit preparation and respond to auditor inquiries.<br>• Calculate and remit payments to state and local tax authorities, ensuring compliance with regulatory requirements.<br>• Supervise and support a part-time accounts receivable/accounts payable specialist, overseeing daily invoicing, payment applications, and vendor management.
We are looking for an experienced Sr. Compliance Analyst to join our team in North Canton, Ohio. This is a long-term contract opportunity within the manufacturing industry, where you will play a crucial role in ensuring adherence to global trade laws and regulations. The ideal candidate will bring a deep understanding of import/export compliance and strong collaboration skills to work effectively in a dynamic international trade environment.<br><br>Responsibilities:<br>• Ensure compliance with international trade laws and regulations for imports and exports across various jurisdictions.<br>• Analyze and classify products under appropriate trade codes, including issuing and guiding on certificates of origin.<br>• Obtain and maintain certificates of origin from vendors and provide these to customers as required.<br>• Conduct post-entry audits and respond to inquiries from Customs and Border Protection (CBP), such as CF28 and CF29 requests.<br>• Collaborate with external brokers to prepare and submit manufacturing affidavits and ensure accurate trade documentation.<br>• Provide guidance to internal teams on trade compliance matters and communicate regulatory requirements to business units.<br>• Identify opportunities for process improvement and cost savings within global trade and customs compliance efforts.<br>• Partner with external service providers and legal counsel to stay updated on current trade compliance issues.<br>• Facilitate the application of global trade rules and regulations to support efficient and compliant transactions.
We are looking for a skilled Business Systems Analyst to join our team on a long-term contract basis in Independence, Ohio. In this role, you will provide essential support for the Voyager software system, ensuring seamless user experiences and delivering solutions to technical challenges. This position offers an opportunity to collaborate with experienced specialists and contribute to the continuous improvement of product functionality.<br><br>Responsibilities:<br>• Provide technical assistance to users by diagnosing and resolving issues related to the Voyager software system.<br>• Guide users in effectively utilizing product features and functionalities to meet their needs.<br>• Facilitate the onboarding process for new users, ensuring they are equipped to use the software efficiently.<br>• Maintain detailed documentation of user interactions, reported issues, and resolutions to build a knowledge base.<br>• Collaborate with development teams to address software bugs and suggest improvements based on user feedback.<br>• Conduct training sessions to educate users on system features and best practices.<br>• Perform quality assurance testing to ensure software reliability and identify areas for enhancement.<br>• Act as a liaison between users and technical teams to streamline communication and problem-solving.<br>• Share insights and feedback from users to support continuous product development.<br>• Monitor system performance and provide proactive solutions to potential issues.
We are looking for an experienced HCM Lead to join our team in Cleveland, Ohio. This Contract-to-Permanent position offers an exciting opportunity to guide and optimize Workday Human Capital Management (HCM) processes while collaborating with HR and cross-functional teams. You will play a key role in configuring, implementing, and maintaining Workday functionalities to ensure alignment with organizational goals.<br><br>Responsibilities:<br>• Collaborate with HR teams to support various Workday modules, including Core HR, Benefits, Talent, and Advanced Compensation.<br>• Analyze business needs, gather requirements, and provide tailored solutions to address organizational challenges.<br>• Act as a subject matter expert for Workday features, staying updated on new capabilities and enhancements.<br>• Review Workday updates and releases to identify opportunities for process improvements and optimization.<br>• Configure, test, validate, and implement changes to business processes within the Workday platform.<br>• Conduct testing related to integrations, security settings, and annual events to ensure system reliability.<br>• Maintain and update master data values, such as job profiles, job families, roles, and locations.<br>• Serve as an escalation point for Tier 2 and Tier 3 issues, providing advanced troubleshooting and resolution.<br>• Share knowledge and expertise with team members and stakeholders to enhance overall system understanding.<br>• Participate in training sessions to continually improve understanding of policies and processes.
<p>We are looking for a skilled Business Systems Analyst to enhance the efficiency and functionality of financial systems within our Salesforce platform. This role is crucial in ensuring seamless integration between finance operations and technology, while also providing training and support to end users. The successful candidate will bring expertise in financial workflows, hands-on Salesforce experience, and the ability to collaborate across departments.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the subject matter expert and administrator for Salesforce financial modules within the Salesforce platform.</p><p>• Create and maintain dashboards and tailored reports to support finance, membership, and leadership teams.</p><p>• Provide training and develop documentation to ensure effective use and adoption of the Salesforce system.</p><p>• Collaborate with finance and operations teams to gather requirements and streamline system workflows.</p><p>• Monitor system performance, perform data integrity checks, and address post-launch issues.</p><p>• Work with internal stakeholders and external vendors to configure system features that align with business objectives.</p><p>• Facilitate integration between Salesforce and other key systems, such as QuickBooks, to enhance operational efficiency.</p>
We are looking for a highly organized and detail-driven Fiscal Clerk to join our non-profit team in Youngstown, Ohio. In this long-term contract role, you will play a vital part in managing financial operations, ensuring accuracy, and supporting compliance with organizational policies. This position offers an opportunity to contribute to meaningful causes while leveraging your accounting expertise.<br><br>Responsibilities:<br>• Generate and analyze financial reports to support decision-making and maintain transparency.<br>• Process payments to vendors, staff, and other stakeholders promptly and accurately.<br>• Conduct monthly reconciliations, including reviewing bank statements, credit card statements, and other financial records.<br>• Assist in designing and implementing effective financial management strategies.<br>• Maintain confidential financial records while adhering to organizational policies.<br>• Collaborate with the finance team to perform audits and ensure compliance with legal and internal guidelines.<br>• Handle accounts payable (AP), accounts receivable (AR), billing, and invoice processing tasks.<br>• Utilize financial software such as QuickBooks, Oracle, SAP, and Microsoft Excel to manage and report financial data.<br>• Perform additional financial and administrative duties as required.
