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6 results for Customer Service Manager in Cincinnati, OH

Customer Service Representative

Miamisburg, OH
onsite
Temporary / Contract
19 - 20 USD / Hourly
South Dayton area company is looking for a Customer Service Representative to join their team immediately! The Customer Service Representative will be assisting with technical troubleshooting, talking through products, answering questions. helping with orders, responding to phone and email inquiries from customers and supporting various other clerical duties as needed. This is a long-term contract role and is working full-time hours.
2026-07-22T00:00:00Z

Customer Service Representative

Sharonville, OH
onsite
Temporary to Hire
24 - 28 USD / Hourly
We are looking for a Customer Service Representative to join a wholesale distribution team in Sharonville, Ohio in a contract-to-permanent role. This position focuses on delivering responsive support to customers, processing orders with precision, and keeping daily transactions moving efficiently. The ideal candidate is organized, detail-oriented, and comfortable managing multiple priorities while maintaining a high level of professionalism and confidentiality. Responsibilities: • Enter customer orders accurately and within established turnaround expectations to support timely fulfillment. • Review order details to help improve order value and ensure alignment with company guidelines and profitability standards. • Process factory-direct invoices each day and maintain accurate documentation for customer and internal records. • Coordinate startup-related requests by preparing purchase orders and submitting required materials to the appropriate service teams. • Provide administrative support for commercial sales activities, including assisting with event coordination and related purchasing needs. • Distribute recurring inventory updates, sales-to-quota reporting, and other operational spreadsheets to support business visibility. • Update tracking files and maintain organized records using Excel and other business tools. • Respond to inbound customer inquiries through phone and email with a courteous, solution-focused approach. • Work collaboratively across departments and assist with additional business-related tasks as needed to support team success.
2026-07-28T00:00:00Z

Customer Service Representative

Miamisburg, OH
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to join a team in Miamisburg, Ohio in a contract-to-permanent opportunity. This role focuses on helping customers by phone with product inquiries, order-related questions, and basic troubleshooting while delivering clear, attentive support. The ideal candidate is comfortable handling a high volume of interactions, resolving concerns efficiently, and working collaboratively with internal teams to provide accurate information and a strong customer experience. Responsibilities:• Respond to inbound customer calls and messages regarding product selection, replacement parts, and general service needs.• Provide straightforward technical guidance for routine product questions and direct more complex issues to the appropriate support resources when needed.• Share timely updates on open orders, including estimated availability, shipping progress, and expected lead times.• Explain company procedures and service steps in a clear and helpful manner so customers know what to expect.• Work to resolve customer concerns during the initial interaction whenever possible, using sound judgment and problem-solving skills.• Enter and maintain accurate order and customer information in internal systems to support efficient service.• Coordinate with accounting and other departments to gather information, resolve issues, and ensure smooth follow-up.• Use available training materials and product resources to build knowledge and improve support quality over time. For immediate consideration, call 937.224.8326.
2026-07-30T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary to Hire
22 - 30 USD / Hourly
We are looking for a technically minded Customer Service Representative to support industrial customers in Ohio. This contract-to-permanent opportunity is ideal for someone who can quickly understand product details, respond with urgency, and help customers identify the right solution for their application. The role is best suited to a detail-oriented individual who is comfortable working in a high-volume manufacturing environment where multiple requests, orders, and technical questions must be handled efficiently. Responsibilities: • Respond to inbound calls and emails from customers, providing timely assistance with product inquiries, order-related questions, and application needs. • Review customer requirements and translate technical specifications into appropriate product recommendations for industrial and electromechanical applications. • Enter orders accurately, prepare purchase-related documentation, and maintain clear records within internal systems. • Help customers evaluate factors such as voltage, wattage, dimensions, controls, sensors, and heater configurations to identify suitable products. • Troubleshoot product and application issues by asking effective questions, analyzing information, and guiding customers toward practical solutions. • Manage a steady flow of requests while balancing competing priorities in a fast-paced, transactional work environment. • Communicate clearly with internal teams to confirm product availability, specifications, and order details so customer needs are met efficiently.
2026-08-06T00:00:00Z

Customer Experience Specialist

Middletown, OH
onsite
Temporary to Hire
21 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to support clients and internal teams by keeping orders, account activity, and service requests moving efficiently from start to finish. This contract opportunity with potential for a permanent role is based in Ohio and is ideal for someone who excels at communication, organization, and solving customer issues in a fast-paced environment. The person in this role will help create a positive client experience by coordinating across departments, maintaining accurate account information, and ensuring timely follow-up on customer needs. Responsibilities: • Serve as the primary point of contact for assigned customers or territories, responding promptly and ensuring requests are handled within expected timeframes. • Partner with sales team members to stay informed on client needs, order activity, pricing updates, concerns, and overall account status. • Maintain accurate customer records, reports, and account documentation within company databases and related systems. • Review workflows and customer feedback to identify opportunities to improve service, packaging, shipping, billing, or other operational processes. • Document customer communications thoroughly, including questions, concerns, resolutions, and any follow-up actions taken. • Coordinate with production, transportation, and accounting teams to manage returns, credits, replacement orders, and other service-related needs. • Support new business activity by assisting with product inquiries, quote preparation, and customer account setup, including credit application paperwork. • Learn and use company platforms and customer-specific software tools to manage orders, quoting, and service requirements effectively. • Participate in on-call support coverage as needed, including occasional evenings, weekends, and holidays. • Provide additional customer and sales support duties as business needs require.
2026-08-03T00:00:00Z

Customer Service Support: I (Junior)

Fairfield, OH
onsite
Temporary / Contract
21 - 22 USD / Hourly
We are looking for a customer-focused team member to join our team in Fairfield, Ohio as a Customer Service Support: I (Entry Level). This Long-term Contract opportunity is ideal for someone who enjoys helping others, resolving routine service issues, and supporting day-to-day office operations in an onsite environment. The role involves handling incoming inquiries, conducting basic research to provide accurate responses, and maintaining clear communication through email and other channels. Responsibilities: • Respond to customer questions and service requests in a timely and courteous manner across phone, email, and other communication channels. • Investigate routine issues by gathering information, reviewing available records, and identifying appropriate next steps for resolution. • Provide day-to-day administrative and office support to help maintain efficient customer service operations. • Draft and send clear, accurate written correspondence to address inquiries, follow up on open items, and confirm resolutions. • Assist with basic troubleshooting for customer concerns by identifying common problems and escalating more complex matters when needed. • Support hiring-related coordination tasks and other assigned operational activities in alignment with team needs. • Maintain organized documentation of customer interactions, outcomes, and pending actions to ensure accurate recordkeeping. • Work collaboratively with onsite team members to deliver consistent service and a positive customer experience.
2026-08-05T00:00:00Z