Results for Customer Service Manager Jobs in Cincinnati, OH

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Customer Service Representative

Florence, KY
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join our team in Florence, Kentucky in a contract position with the potential to become permanent. This role supports issue resolution across invoicing, receiving, and returned materials, requiring strong analytical thinking and clear communication with vendors, service centers, and warehouse teams. The ideal candidate is comfortable working with data, navigating warehouse and business systems, and helping ensure billing and inventory records are accurate. Responsibilities: • Review invoice and receiving discrepancies to identify why billed quantities differ from materials recorded as received • Coordinate with suppliers to confirm shipment details and verify whether questioned items were sent • Partner with distribution center personnel to research and locate materials reported as missing • Examine return issues involving materials sent back from service centers and determine the source of record variances • Communicate with service center teams to validate return activity and gather supporting information • Work closely with warehouse staff to track down missing returned items and resolve inventory questions • Maintain accurate documentation of findings, updates, and resolution steps within company systems • Provide additional customer service and operational support duties as business needs allow
2026-10-15T00:00:00Z

Customer Service Representative

Florence, KY
onsite
Temporary / Contract
18 - 26 USD / Hourly
Robert Half is seeking Customer Service Representatives for ongoing opportunities with clients throughout Northern Kentucky. If you enjoy helping customers, solving problems, and keeping things organized in a fast-paced environment, we’d love to connect with you!Responsibilities:<ul><li>Respond to customer inquiries by phone and email.</li><li>Process orders, update accounts, and enter information accurately.</li><li>Resolve customer concerns and coordinate with internal teams.</li><li>Track order status, shipments, and follow-up requests.</li><li>Maintain detailed records of customer interactions.</li></ul>
2026-10-13T00:00:00Z

Sr. Customer Service Representative

Monroe, OH
onsite
Temporary to Hire
22 - 24 USD / Hourly
We are looking for a Sr. Customer Service Representative to join a manufacturing organization in Monroe, Ohio in a contract capacity with the potential to become permanent. This role is ideal for a customer-focused individual who can manage order activity, respond to client needs with confidence, and coordinate across teams to deliver a smooth service experience. The position requires strong communication, attention to detail, and a proactive approach to resolving issues from initial request through final completion. Responsibilities: • Manage purchase order and lease processing across the company’s product and service offerings with a high level of accuracy and timeliness. • Respond to inbound customer questions by providing clear information, resolving concerns, and guiding clients to appropriate solutions. • Coordinate with cross-functional teams to monitor inquiries, orders, and lease requests through each stage of completion. • Take ownership of customer complaints and service incidents, driving follow-up actions and ensuring issues are fully resolved. • Maintain a consistent, high-quality customer experience by communicating updates and next steps throughout the service process. • Track individual performance against established service metrics and work to meet or exceed expectations. • Participate in required training programs to strengthen product knowledge, service skills, and role-related capabilities.
2026-10-16T00:00:00Z

Patient Service Representative

Blue Ash, OH
onsite
Temporary / Contract
17 - 19 USD / Hourly
We are looking for a Patient Service Representative to support front-end patient access activities for a healthcare organization. This Long-term Contract, possible contract to hire, position is 100% on site and focuses on preparing patients for upcoming visits by confirming key registration details, coordinating scheduling, and helping ensure coverage requirements are in place before services are delivered. The ideal candidate brings strong communication skills, attention to detail, and prior experience working with patient information, insurance verification, and authorization processes. Responsibilities:• Complete pre-service registration activities to help ensure patient accounts are ready before scheduled appointments or procedures.• Review and confirm demographic, insurance, and other account details for accuracy within the practice management system.• Arrange appointments and enter required visit information promptly to support efficient patient access workflows.• Secure prior authorizations, referrals, or pre-certifications when payer guidelines require approval before treatment.• Respond to inbound inquiries from patients and internal teams regarding scheduling, coverage, and registration matters.• Support financial clearance efforts by identifying missing information and following up to resolve account issues before the date of service.• Maintain accurate documentation of updates, verification results, and authorization activity within the appropriate systems.• Collaborate with clinical, billing, and administrative teams to reduce delays and improve the patient intake experienc
2026-10-16T00:00:00Z

Director of Client Services

Cincinnati, OH
onsite
Permanent / Full Time
130000 - 150000 USD / Yearly
Director of National Accounts Location: Cincinnati, Ohio (Hybrid: 3 Days In Office / 2 Days RemoteBase Salary plus Bonus/Profit Sharing Job Summary:The Director of National Accounts serves as the strategic sales lead for the Company's national accounts, partnering with Sales, Marketing, Dealers, and Executive Leadership to expand our presence with builders, developers, architects, contractors, and property management organizations. Key Responsibilities:<ul><li>Develop and execute national account strategies that drive revenue growth, market expansion, and long-term strategic partnerships. </li><li>Identify, prioritize, and develop new national account opportunities within the Single Family and Multifamily residential markets. </li><li>Build executive-level relationships with national and regional builders, owner developers, architects, general contractors, remodelers, property management companies, and other key industry partners. </li><li>Lead the national account sales process from prospecting and relationship development through contract negotiation, specification, implementation, and ongoing account management. </li><li>Create strategic partnership programs that strengthen the Company's brand presence and customer experience. </li><li>Collaborate with national customers to understand their business objectives and develop joint growth initiatives that create mutual success. </li><li>Partner with Sales Managers, Territory Managers, and Sales Representatives to transition national opportunities into regional sales execution. </li><li>Support forecasting, strategic account planning, and territory development in partnership with Sales Leadership. </li><li>Participate in executive customer meetings, joint sales calls, product presentations, and strategic account planning sessions. </li><li>Strengthen dealer partnerships while expanding dealer opportunities with builders, developers, architects, and contractors. </li><li>Collaborate with Marketing to develop sales presentations, educational content, customer resources, and promotional programs that support national account growth. </li><li>Increase product specifications through relationships with builders, architects, designers, and developers. </li><li>Deliver Lunch & Learn presentations, educational seminars, executive briefings, and product demonstrations that promote the Company's solutions. </li><li>Represent the Company at industry trade shows, conferences, networking events, and key association meetings. </li><li>Actively participate in organizations such as NAHB, NMHC, NAA, AIA, ASID Industry Partners, and other industry associations. </li><li>Maintain accurate CRM data, opportunity tracking, customer contacts, and sales pipeline reporting. </li><li>Partner with Sales, Marketing, and Executive Leadership to align strategic initiatives and business objectives. </li><li>Provide market intelligence, customer insights, and competitive analysis to support product development and business planning. </li><li>Promote a culture of collaboration, accountability, customer focus, and continuous improvement throughout the organization</li></ul>
2026-09-28T00:00:00Z

5 results for Customer Service Manager in Cincinnati, OH