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5 results for Customer Service Manager in Cincinnati, OH
- Cincinnati, OH
- onsite
- Temporary / Contract
- 19 - 23 USD / Hourly
- <p><br></p><p>Robert Half is seeking customer-focused professionals for ongoing Customer Service Representative opportunities. We regularly partner with local organizations seeking individuals who can resolve questions, process information accurately, and create a positive customer experience. Specific duties, schedules, and assignment lengths vary by opportunity.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone and email.</li><li>Provide accurate information regarding products, services, orders, and account activity.</li><li>Enter and update customer information in internal databases.</li><li>Process orders, service requests, and account changes.</li><li>Research concerns and coordinate with internal teams to resolve issues.</li><li>Document customer interactions and follow-up actions.</li><li>Maintain accuracy and professionalism in a fast-paced environment.</li></ul><p><br></p>
- 2026-10-30T00:00:00Z
- Sharonville, OH
- onsite
- Temporary to Hire
- 23 - 23 USD / Hourly
- We are looking for a Customer Service Representative to join a team in Sharonville, Ohio in a Contract to Permanent position. This role focuses on delivering responsive support for incoming customer inquiries, processing orders with precision, and helping customers navigate product-related questions. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to manage multiple priorities in a fast-moving environment.<br><br>Responsibilities:<br>• Respond to a steady volume of incoming customer calls and emails while providing courteous, timely service.<br>• Enter new orders into internal systems, review details for accuracy, and update records as customer needs change.<br>• Assist customers with questions related to product availability, pricing, shipment timing, and order status.<br>• Provide general product guidance and help customers identify suitable solutions based on their requirements.<br>• Work with sales, operations, production, and shipping teams to address issues and support on-time order fulfillment.<br>• Handle order revisions, cancellations, and follow-up communication to keep customers informed throughout the process.<br>• Escalate more complex service or product concerns to the appropriate internal contacts and monitor progress until resolved.<br>• Maintain complete and accurate documentation of customer interactions, order activity, and service outcomes.
- 2026-11-04T00:00:00Z
- Cincinnati, OH
- onsite
- Temporary to Hire
- 21 - 24 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a team in Cincinnati, Ohio. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customer accounts, managing order activity, and helping ensure a smooth experience from request through delivery. The person in this role will work closely with internal teams to address customer needs, provide accurate updates, and contribute to long-term client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Develop and strengthen day-to-day relationships with assigned customer accounts by serving as a reliable primary contact.</p><p>• Process customer orders with accuracy, maintain current order information in business systems, and monitor progress through completion.</p><p>• Partner with production, purchasing, and shipping teams to help keep orders on schedule and support on-time delivery.</p><p>• Investigate and resolve customer questions, service concerns, and order-related discrepancies in a timely manner.</p><p>• Compile customer-facing information such as pricing details, status updates, and recurring reports as requested.</p><p>• Assist with account support activities by identifying service improvements and helping create a positive customer experience.</p><p>• Manage inbound and outbound communication related to orders, account updates, and follow-up needs.</p><p>• Maintain organized records and documentation to support accurate order handling and responsive customer service.</p>
- 2026-11-06T00:00:00Z
- Monroe, OH
- onsite
- Temporary to Hire
- 22 - 24 USD / Hourly
- We are looking for a Sr. Customer Service Representative to join a manufacturing organization in Monroe, Ohio in a contract capacity with the potential to become permanent. This role is ideal for a customer-focused individual who can manage order activity, respond to client needs with confidence, and coordinate across teams to deliver a smooth service experience. The position requires strong communication, attention to detail, and a proactive approach to resolving issues from initial request through final completion.<br><br>Responsibilities:<br>• Manage purchase order and lease processing across the company’s product and service offerings with a high level of accuracy and timeliness.<br>• Respond to inbound customer questions by providing clear information, resolving concerns, and guiding clients to appropriate solutions.<br>• Coordinate with cross-functional teams to monitor inquiries, orders, and lease requests through each stage of completion.<br>• Take ownership of customer complaints and service incidents, driving follow-up actions and ensuring issues are fully resolved.<br>• Maintain a consistent, high-quality customer experience by communicating updates and next steps throughout the service process.<br>• Track individual performance against established service metrics and work to meet or exceed expectations.<br>• Participate in required training programs to strengthen product knowledge, service skills, and role-related capabilities.
- 2026-11-03T00:00:00Z
- Cincinnati, Oh, OH
- onsite
- Temporary / Contract
- 18 - 20 USD / Hourly
- <p>Robert Half is seeking Administrative & Customer Support professionals for ongoing opportunities with clients throughout Greater Cincinnati and Northern Kentucky. We welcome applications from candidates interested in contract, contract-to-hire, and permanent positions.</p><p>Opportunities may include:</p><p>• Administrative Assistant</p><p>• Executive Assistant</p><p>• Customer Service Representative</p><p>• Receptionist</p><p>• Office Coordinator</p><p>• Data Entry Specialist</p><p>• Order Entry Specialist</p><p><br></p><p><strong>Typical Responsibilities</strong></p><p>• Provide administrative support to teams and managers</p><p>• Respond to customer inquiries by phone and email</p><p>• Enter and maintain accurate records</p><p>• Coordinate schedules, meetings, and office activities</p><p>• Process orders and prepare correspondence</p><p>• Assist with additional tasks based on the assignment</p>
- 2026-10-19T00:00:00Z