We are looking for a skilled Customer Service Representative to join our team in Buffalo Grove, Illinois. This is a long-term contract opportunity for an individual who excels in providing exceptional customer support and thrives in a fast-paced environment. The ideal candidate will have strong communication skills and a solid understanding of computer applications to effectively manage customer interactions and data entry tasks.<br><br>Responsibilities:<br>• Respond to inbound calls and address customer inquiries with professionalism and efficiency.<br>• Provide outstanding customer service, ensuring all issues and concerns are resolved promptly.<br>• Handle email correspondence and maintain clear communication with customers.<br>• Perform accurate data entry to update customer records and manage order information.<br>• Process customer orders and ensure timely follow-up on requests.<br>• Utilize Microsoft Excel and Google Sheets for tracking and reporting purposes.<br>• Collaborate with team members to deliver seamless support and maintain high service standards.<br>• Engage in outbound calls when necessary to address customer needs or follow up.<br>• Maintain a thorough understanding of products and services to assist customers effectively.<br>• Identify opportunities to improve customer satisfaction and streamline processes.
<p>We are looking for a dedicated <strong>Spanish Bilingual Customer Service Representative</strong> to join a non-profit organization on a contract basis in Chicago, Illinois. In this role, you will provide exceptional support to members by handling inquiries, offering guidance, and ensuring accurate data entry. This is a great opportunity to bring your call center expertise to a mission-driven team.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.</p><p>• Accurately document call details and update relevant information in the system.</p><p>• Provide clear explanations of policies and procedures to members, ensuring they understand next steps.</p><p>• Offer guidance on best practices and assist members with necessary documentation.</p><p>• Utilize SharePoint, member databases, and Microsoft Office Suite to manage and organize information.</p><p>• Maintain a high level of professionalism and attention to detail during all interactions.</p><p>• Collaborate with team members to ensure seamless service delivery.</p><p>• Uphold confidentiality and adhere to organizational guidelines.</p><p>• Assist with additional tasks as needed to support the department's goals.</p>
We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This position is a Contract to permanent opportunity and is ideal for individuals who thrive in dynamic environments and are passionate about delivering exceptional service. The role involves assisting credit union members with various inquiries, requiring strong communication skills and empathy.<br><br>Responsibilities:<br>• Respond to inbound calls from credit union members, addressing account-related inquiries and product questions.<br>• Provide exceptional support, particularly for elderly members, by demonstrating patience and understanding.<br>• Utilize multiple software platforms effectively, including Symitar, Amazon Connect, Smart Sheets, and Orpheus, to manage customer needs.<br>• Educate members on available credit union products and services to ensure they make informed decisions.<br>• Maintain accurate records and documentation of member interactions in compliance with company standards.<br>• Participate in comprehensive training sessions and orientation to ensure readiness for the role.<br>• Adhere to established schedules, including working two Saturdays per month with a compensatory day off.<br>• Collaborate with team members to address high call volumes resulting from recent organizational changes.<br>• Uphold attendance and reliability standards to support the team and maintain operational efficiency.
We are looking for a dedicated Customer Service Representative to join our team in Elk Grove Village, Illinois. This is a Contract to permanent position that offers the opportunity to grow professionally while contributing to a dynamic and customer-focused environment. The ideal candidate will possess excellent communication skills and a strong ability to handle customer inquiries efficiently.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries via phone, providing accurate and helpful information.<br>• Process customer orders with attention to detail and ensure timely entry into the system.<br>• Handle both inbound and outbound calls to address client needs and resolve issues.<br>• Collaborate with team members to deliver exceptional service and meet performance goals.<br>• Maintain detailed records of customer interactions and transactions for reporting purposes.<br>• Troubleshoot customer concerns and provide effective solutions to enhance satisfaction.<br>• Follow established protocols and procedures to ensure compliance with company standards.<br>• Manage multiple tasks simultaneously while maintaining a high level of professionalism.<br>• Provide feedback to improve processes and contribute to team success.
<ul><li><strong>Position: Service Specialist (Contract Role)</strong></li><li><strong>Location: Triangle Plaza 8750 W. Bryn Mawr Avenue Chicago IL USA 60631</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay: $20 - $21/per hour</strong></li></ul><p> </p><p>JOB SUMMARY:</p><p>The Service Specialist will serve as support service representative post-implementation. This role will be supporting timely and successful resolution of client needs and improving the overall client experience. The Service Specialist is expected to build maintain positive relationships with all stakeholders including our sales organization employer groups cross functional internal partners. They will act as the administrative support execute tasks and responsibilities.</p><p>This position requires strong relationship management communication critical thinking project management and problem resolution skills to meet the diverse needs of our sales team and employer groups.</p><p> </p><p>RESPONSIBILITIES:</p><ul><li>Act as first point of contact for all incoming employer-client agent calls on the Service phone line. </li><li>Handle level 1 tasks which include but not limited to: limited policyholder terminations provide invoices re-enrollment reports provide payment status updates assist Customer Care with policy research group-level demographic updates policyholder demographic corrections or triaging these requests to the correct team.</li><li>Sales Specialist will triage the request to the Service Consultant as necessary.</li><li>- Consistently meets or exceeds expectations for departmental standards related to customer satisfaction quality average handle time auxiliary time after call work and other KPIs.</li><li>Liaison between external client and broker partners and internal home office colleagues via the Service email inquiries for level 1 tasks. </li><li>Effectively communicate findings to the appropriate parties take initiative and follow-through as the liaison with other internal departments as necessary.</li><li>Provide on-going support to clients to ensure all questions or tasks are handled timely and professionally. Must develop a broad working knowledge of company policies procedures policy information/management and premium billing administration.</li><li>Maintain customer records update admin systems and ensure accurate and detailed documentation of account or policyholder updates/changes or interactions.</li><li>Develop and maintain a trust-based positive relationship and rapport with internal and external clients.</li><li>Perform other duties as assigned.</li></ul>
<p>We are looking for a dedicated and personable Customer Service Representative to join our team in Westchester, Illinois. In this Contract to permanent role, you will play a key part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining attentive communication. This position offers an excellent opportunity for individuals who thrive in dynamic and fast-paced environments.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to a high volume of inbound customer calls, ensuring attentive and courteous communication.</p><p>• Assist customers by addressing inquiries, resolving complaints, and guiding them through solutions.</p><p>• Provide accurate and detailed information about products, services, and company policies.</p><p>• Document customer interactions thoroughly and accurately in the system.</p><p>• Escalate complex or unresolved issues to the appropriate departments to ensure timely resolution.</p><p>• Meet or exceed established performance metrics related to call volume, response time, and customer satisfaction.</p><p>• Maintain a positive and attentive attitude while interacting with customers and colleagues.</p><p>• Adapt to varying schedules and work effectively in a call center or office setting.</p><p>• Utilize customer service software and tools efficiently to manage inquiries.</p><p><br></p><p>The salary range for this position is $18/hr to $18/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
<p>Join a small, mission-driven team supporting a reputable organization’s credit union. This temporary backfill position requires a professional with strong customer service skills to assist members and customers with account openings and general inquiries. The role involves handling inbound phone calls, emails, and chat communications, while upholding the organization’s core values and ensuring compliance with all policies and procedures.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service to credit union members and prospects</li><li>Answer inquiries via phone, email, and online chat</li><li>Guide members through new account openings and documentation</li><li>Ensure all activities comply with industry regulations, organization policies, and procedures</li><li>Collaborate closely within a team of 2-3 staff </li></ul><p><br></p>
<p>We are looking for a dedicated and detail-oriented Customer Experience Specialist to join our team in Elmhurst, Illinois. In this role, you will handle customer interactions, manage inquiries, and ensure smooth order processing to support our operations in the railroad transportation industry. This is a long-term contract opportunity, ideal for someone with a passion for providing exceptional customer service and a knack for building strong relationships.</p><p><br></p><p>Responsibilities:</p><p>• Prepare accurate and competitive price quotations for both prospective and existing customers.</p><p>• Process and enter customer orders into the enterprise resource planning system, ensuring all required documentation is attached.</p><p>• Respond promptly to inquiries about pricing, orders, shipments, deliveries, and invoices, providing accurate and helpful information.</p><p>• Serve as the primary liaison between customers and internal teams, fostering strong and effective working relationships.</p><p>• Maintain and update customer and order information in the system, ensuring data accuracy and completeness.</p><p>• Attend industry meetings and trade association events to stay informed about market trends and opportunities.</p><p>• Assist with accounts receivable collections by collaborating with customers to resolve outstanding payments.</p><p>• Identify and report market opportunities while addressing potential challenges that could impact business operations.</p><p>• Handle incoming calls and direct them to the appropriate team or individual efficiently.</p><p>• Support administrative tasks such as filing sales order documentation and organizing records.</p><p><br></p><p>The salary range for this position is $22 to $23. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
A Robert Half client is looking for a Member Services Representative to join their team near Hoffman Estates, Illinois. In this role, you will serve as a key point of contact for members, fostering positive relationships and assisting with their needs. The ideal candidate is detail-oriented, customer-focused, and experienced in claims processing and member services. <br> Key Details: Role: Member Service Associate (similar to CSR/Admin within financial services, insurance, banking, risk, or even healthcare billing/claims—NOT a call center position) Schedule: Mon–Fri, 8AM–4PM, 100% on-site Compensation/Benefits: $26–$29/hour, based on experience and education; overtime opportunities available + full benefits package Position Highlights: Serve as the first point of contact for insured members to process claims, answer inquiries, and update information Handle sensitive member data and documents, ensuring privacy, security, and compliance Work closely with beneficiaries throughout claims and changes (address updates, beneficiary designations, etc.) Perform administrative/research tasks and support department projects Maintain accurate records in Salesforce and other internal systems Participate in weekly team meetings and ongoing training as you grow in the role <br> If you are interested in contributing to a friendly and committed team that makes an impact for its members—and your experience aligns with any of the above—please apply!
<p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? The holidays! You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your holiday season. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
<p>We are looking for a detail-oriented Data Entry Clerk to join our team in Schaumburg, Illinois. This is a Contract position with the potential for long-term stability and growth. The ideal candidate will excel in managing large volumes of information and maintaining accuracy in data processing tasks.</p><p><br></p><p><br></p><p><strong>Essential Duties and Responsibilities:</strong></p><ul><li>Review monthly dealer billing statements</li><li>Audit and prepare contract batches for processing</li><li>Process between 1500-2000 contracts per month, including entry, editing, cancelling and applying payment.</li><li>Provide customer service to agents, dealers, lienholders and contract holders</li><li>Process contracts determined by claim personnel as ‘not found’ in SCS system (‘Not Founds)</li><li>Execute contract cancellations, mail cancellation refund checks and cancellation extract process</li><li>Assist with the distribution of month end reports</li><li>Assist in the billing of outstanding balances 60-90 days past due</li><li>Receive, distribute and handle daily mail</li><li>Create, print, email or mail rejection letters</li><li>Process financed contracts in the SCS system Including billing the finance company</li><li>Transfer contracts when vehicle sold by contract holder</li><li>Assist with onsite and off-site document retrieval</li><li>Assist with creating and updating department procedures</li><li>Update dealer reports</li><li>Follow departmental procedures and SSAE 18 controls</li><li>Departmental filing, as needed</li><li>Assist with phone coverage for reception</li><li>Gatekeeper of Processing email and faxes received</li></ul><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Chicago, Illinois. In this role, you will focus on managing and resolving outstanding accounts while ensuring compliance with established policies and procedures. This is a Contract to permanent position, offering an excellent opportunity for growth in a fast-paced environment.<br><br>Responsibilities:<br>• Manage and oversee collection efforts for both commercial and consumer accounts.<br>• Communicate with clients to resolve outstanding balances and negotiate payment plans.<br>• Monitor and maintain accurate records of customer accounts and payment histories.<br>• Collaborate with internal teams to address billing discrepancies and ensure timely resolutions.<br>• Analyze account data to identify trends and implement effective collection strategies.<br>• Ensure compliance with company policies and legal regulations related to credit and collections.<br>• Prepare detailed reports on collection activities and account statuses for management review.<br>• Utilize industry-standard collection processes to achieve targets and reduce outstanding balances.<br>• Provide exceptional customer service while handling sensitive financial matters.
We are looking for a detail-oriented Cash Application Specialist to join our team in Itasca, Illinois. In this position, you will play a crucial role in ensuring accurate posting of customer payments and maintaining financial records. This is an excellent opportunity for individuals with a strong background in accounts receivable and cash applications.<br><br>Responsibilities:<br>• Accurately post payments received from customers to their respective accounts.<br>• Verify that payment amounts align with company bank deposits and resolve any discrepancies.<br>• Maintain accurate financial records and ensure timely updates to accounts.<br>• Collaborate with internal teams to address payment-related inquiries or issues.<br>• Process cash applications efficiently while adhering to company policies and procedures.<br>• Reconcile accounts receivable transactions to ensure proper balancing of records.<br>• Identify and resolve errors or inconsistencies in payment processing.<br>• Support month-end and year-end closing activities as needed.<br>• Provide excellent customer service when handling payment-related concerns.<br>• Contribute to process improvements to enhance efficiency in cash applications.
<p>• Thorough knowledge and understanding of US and International Medical Device Regulations, including MDSAP, with direct experience in US 510(k) and EU Class II devices.</p><p>• Strong knowledge of Quality Systems (Measurement, Analysis, and Improvement; Adverse Event and Advisory Reporting; Purchasing; Design and Development; Production and Service Controls, etc.)</p><p>• Expert working knowledge of regulatory requirements, standards, and regulations with significant audit experience.</p><p>• Strong communication, project management and influencing skills.</p><p>• Experience in compliance risk situations.</p><p>• Experience in technical writing and procedure development.</p><p>• Computer literacy.</p>
<p>We are looking for a dedicated Sales Support Administrator to manage and grow relationships with key clients in the food manufacturing industry. Based near Rosemont, IL this role involves working closely with customers across the foodservice and retail sectors to ensure satisfaction and drive revenue growth. If you have a strong background in customer service and supply chain management, we encourage you to apply. This position is 100% on-site. This position requires travel to client, tradeshows and conferences.</p><p><br></p><p>Responsibilities:</p><p>• Oversee a portfolio of national accounts, ensuring client needs are met and relationships are strengthened.</p><p>• Build and nurture strong partnerships with customers in both foodservice and retail markets.</p><p>• Identify opportunities for growth within accounts and negotiate favorable terms to increase revenue.</p><p>• Analyze market trends and commodity prices to guide strategic pricing and contract decisions.</p><p>• Collaborate with internal teams to ensure smooth supply chain operations and resolve any logistical challenges.</p><p>• Address customer inquiries promptly through email and phone, providing effective solutions and support.</p><p>• Maintain accurate records of customer contracts, quotes, and invoices to ensure seamless account management.</p><p>• Lead regular meetings with clients to discuss performance metrics and address any concerns.</p><p>• Proactively implement strategies to enhance customer retention and satisfaction.</p>
<p>Robert Half is seeking a full-time Legal Services Manager for a global industrial company. This unique role offers a dual focus on data privacy and U.S. customs and trade compliance. The ideal candidate is a proactive, detail-oriented professional with proven experience in regulatory compliance, cross-functional collaboration, and legal operations. This is a high-impact position with visibility across legal, IT, HR, and global business units.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead bi-monthly cross-functional Privacy Team meetings to review new and ongoing privacy initiatives.</li><li>Coordinate and analyze Data Protection Impact Assessments (DPIAs) for new HR and IT systems.</li><li>Support EU Works Council consultation processes for HR and IT projects.</li><li>Draft and manage EU Standard Contractual Clauses (SCCs) for intragroup data transfers.</li><li>Monitor global privacy regulatory developments and advise internal stakeholders.</li><li>Collaborate with legal and compliance teams on privacy-related projects.</li><li>Serve as internal liaison for U.S. Customs ACE portal access and reporting.</li><li>Create Power BI dashboards and reports using ACE data for internal audits and reviews.</li><li>Manage Descartes Visual Compliance tool: user access, training, and reporting.</li><li>Support “Know Your Customer” (KYC) documentation reviews and training.</li><li>Deliver trade compliance training sessions and maintain internal compliance resources.</li><li>Coordinate with vendors to ensure trade compliance tools are up to date and effectively used.</li><li>Consolidate and review import/export data from UK operations.</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are looking for an organized and personable Receptionist to join our team in Chicago, Illinois. As a vital part of our non-profit organization, you will serve as the first point of contact for visitors and callers, ensuring smooth front desk operations and providing excellent customer service. This is a long-term contract position ideal for someone who values teamwork and enjoys maintaining a welcoming environment. <strong><u>The hours for this role are M-F 11am - 7PM!</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including greeting visitors, answering inbound calls, and directing inquiries.</p><p>• Coordinate conference room bookings and ensure meeting spaces are properly prepared.</p><p>• Handle mailing tasks efficiently, including preparing and sending documents.</p><p>• Monitor office supply inventory, working closely with logistics personnel to restock items as needed.</p><p>• Operate office equipment such as fax machines, printers, and scanners, ensuring functionality.</p><p>• Welcome and assist evening class attendees, providing a positive and detail-oriented experience.</p><p>• Perform light physical tasks, such as lifting items weighing 25-30 lbs.</p><p>• Maintain accurate records through data entry and file organization.</p><p>• Support administrative functions using Microsoft Office Suite tools like Word, Excel, and Outlook.</p><p>• Ensure smooth communication through email correspondence and appointment scheduling.</p>
<p>Position summary</p><p>The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed.</p><p><br></p><p><br></p><p>Job duties</p><p>* denotes an essential function</p><p>- *Utilize appropriate logs for all office services work.</p><p>- *Ensure that job tickets are properly filled out before beginning work.</p><p>- *Perform work in office services primarily reprographics mail and intake functions according to established procedures.</p><p>- *Follow procedures to run jobs in proper order.</p><p>- *Communicate with supervisor or client on job or deadline issues.</p><p>- *Meet contracted deadlines for accepting completing and delivering all work.</p><p>- *Troubleshoot basic equipment problems.</p><p>- Be able to lift up to 50 lbs. on a regular basis.</p><p>- Prioritize workflow.</p><p>- Performs Quality Assurance on own and work of others.</p><p>- Load machines with various paper toner supplies.</p><p>- Answer telephone emails and place service calls when needed.</p><p>- Interact with clients in person over the phone or electronically.</p><p>- Adhere to Williams Lea policies in addition to client site policies.</p><p>- Use equipment and supplies in a cost-efficient manner.</p><p><br></p><p>Working conditions</p><p>- Position operates at sites with maximum of 24/7 operations.</p>
<p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Winter is here! Want to be with a company that will ensure you get to enjoy the holiday season? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
<p><em>The salary range for this position is $65,000 - $72,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong>Job Description:</strong> </p><p> </p><p>The A/R Specialist will manage the timely and accurate collection of customer receivables for the Organization. The ideal candidate will be responsible for the collection, processing, and reconciliation of outstanding receivables. position supports the Company’s objectives through building relationships with customers, working cross-functionally with departments and monitoring and reporting on key performance indicators.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Monitor the accurate and timely generation of customer invoices, ensuring compliance with established billing policies and procedures.</li><li>Review and verify the accuracy of invoices and other billing documents.</li><li>Maintain consistent communication with contact(s) at customer to ensure prompt payment and resolve any outstanding payment issues.</li><li>Reconciliation of assigned customer accounts to identify and address discrepancies or variances.</li><li>Investigate and resolve customer inquiries related to billing discrepancies or account issues.</li><li>Prepare and maintain accounts receivable reporting, including aging analysis and collection forecasts.</li><li>Monitor and track customer payment trends, identifying potential risks and opportunities for process improvement.</li><li>Assist with month-end and year-end closing activities as needed, ensuring accurate revenue recognition and financial reporting.</li><li>Support internal and external audits by providing documentation and responding to inquiries.</li><li>Stay up to date with industry best practices and regulations related to accounts receivable and billing.</li></ul><p> </p><p> </p>
We are looking for a success-driven Operations Specialist to join our growing team in Gurnee, Illinois. This Contract-to-Permanent position offers a unique opportunity to contribute to a dynamic and collaborative environment. In this role, you will support key operational processes, ensuring efficiency and accuracy across quoting, logistics, and project management functions.<br><br>Responsibilities:<br>• Assist in managing project logistics, including coordinating with warehouse partners and ensuring timely receipt and handling of materials.<br>• Support the quoting team by analyzing and processing multiple client quotes to maintain accuracy and efficiency.<br>• Utilize software tools like Excel and Microsoft Suite to create spreadsheets, generate reports, and implement formulas.<br>• Collaborate with internal teams to streamline operations and improve cross-departmental communication.<br>• Monitor and update online portals, ensuring data is accurate and accessible for project tracking.<br>• Contribute to the management of client projects, working closely with designers, architects, and other stakeholders.<br>• Identify opportunities to optimize operational processes and implement innovative solutions.<br>• Provide regular updates and reports to senior management on project progress and operational performance.
<p>Manager Financial Planning & Analysis role with professional services client - internal role</p><p>Opportunities for advancement and growth within the organization</p><p><br></p><p><em>The client is located in Chicago and has a hybrid environment with a day or two onsite.</em></p><p><br></p><p><em>Manager Financial Planning & Analysis with strategic planning, data-driven decision-making, and cross-functional collaboration. Play a key role in shaping the financial direction of the business while mentoring others and supporting the continued growth of our high-performing global organization.</em></p><p><br></p><p><em><u>Financial Planning and Analysis Responsibilities</u></em></p><ul><li>Analyze and interpret financial results, identify trends, and drive actionable insights to senior leadership.</li><li>Lead the development and execution of financial plans, budgets, and forecasts aligned with strategic initiatives.</li><li>Serve as a subject matter expert in financial systems, tools, and policy interpretation to ensure standardization and accuracy.</li><li>Advise senior FP& A and business leaders on risks, opportunities, and long-range financial planning.</li></ul><p><em><u>Reporting / Data Tracking Responsibilities:</u></em></p><ul><li>Oversee the creation of performance dashboards and reports that inform executive decision-making.</li><li>Lead the preparation of materials for executive reviews.</li><li>Provides ideas for improving business performance and recommends action plans.</li><li>Drive continuous improvement across reporting processes and data governance.</li></ul><p><em><u>Communications Responsibilities</u></em></p><ul><li>Foster strong partnerships with business leaders across multiple functions to enable financial and operational success.</li><li>Represent the Finance function in regional and national forums.</li><li>Mentor, guide, and develop analysts, fostering a culture of growth, innovation, and accountability.</li><li>Identify and share best practices across regional Finance teams to ensure cohesion and excellence.</li></ul><p><br></p><p>Keys for consideration -</p><ul><li>Proven ability to lead in fast-paced, matrixed environments.</li><li>Strong command of financial statements, performance metrics, and scenario modeling.</li><li>Strategic thinking combined with a bias toward action and innovation.</li><li>Ability to influence and inspire collaboration across levels.</li><li>Financial forecasting, financial modeling, budgeting, professional service industry experience.</li><li>Passion for empowering others and cultivating a high-performance finance culture.</li><li>Demonstrated success in presenting financial data to executive leadership and making sound business recommendations.</li><li>7 plus years of experience - FP& A, finance, strategic operations.</li><li>Systems skills - Power BI, Workday, Adaptive Insights</li></ul><p>The client offers benefits to include - insurance, 401K, vacation, holiday pay and more </p><p><br></p><p><br></p>
<p><strong>Position Overview</strong></p><p> A leading creative agency partner is seeking a highly creative, detail-oriented <strong>Senior Retail Environment Designer</strong> to drive the conceptualization and development of retail experiences, displays, and branded environments. This role blends strategic thinking, visual storytelling, and spatial design expertise to bring brands to life in physical retail spaces.</p><p>In this role, you’ll collaborate across Creative, Engineering, Project Management, and Sales teams to transform insights into engaging, production-ready retail solutions that captivate shoppers and deliver measurable impact. As a senior contributor, you will also mentor junior designers, champion design excellence, and support consistency across concept, visualization, and execution.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Lead Design Development:</strong> Drive the creative direction for retail environments, POP displays, and branded experiences from concept through production.</li><li><strong>Conceptual Thinking:</strong> Turn brand strategy and shopper insights into compelling visual and spatial concepts that elevate in-store experiences.</li><li><strong>Visualization + Rendering:</strong> Produce high-impact presentations, renderings, and prototypes that clearly communicate design intent.</li><li><strong>Cross-Functional Collaboration:</strong> Partner with creative, industrial design, graphic design, engineering, and project management teams to ensure concepts are both innovative and manufacturable.</li><li><strong>Brand Stewardship:</strong> Ensure all design work aligns with brand standards and visual identity systems.</li><li><strong>Client Engagement:</strong> Present concepts and creative strategies with clarity and confidence, explaining design rationale effectively.</li><li><strong>Trend + Material Research:</strong> Stay current on retail trends, materials, finishes, and technologies to enhance storytelling and sustainability.</li><li><strong>Quality Control:</strong> Oversee design intent through production, ensuring precision in execution and alignment with the creative vision.</li></ul><p><br></p>
<p>We are looking for a Syndicated Loan Specialist to join our team on a contract basis in Chicago, Illinois. This role involves managing financial transactions and ensuring compliance with legal agreements while maintaining high standards of organization and accuracy. The successful candidate will have the opportunity to work in a dynamic environment that requires strong analytical skills and attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Process loan activities, including fundings, repricings, and payments, in accordance with credit agreements.</p><p>• Calculate and track interest and fee accruals across varying rate levels and lender distributions.</p><p>• Reconcile daily cash transactions to ensure accurate funding and payment activity.</p><p>• Analyze and interpret complex legal credit agreements, collaborating with attorneys when necessary.</p><p>• Facilitate and verify automated fund movements based on client and lender instructions.</p><p>• Monitor overdue principal, interest, and fees, ensuring timely and accurate invoicing.</p><p>• Update and maintain margin changes while communicating updates to relevant bank groups.</p><p>• Provide requested information to clients, business partners, and lenders while maintaining clear communication.</p><p>• Perform quality control checks on new deals, restructures, and amendments to ensure compliance with credit agreements.</p><p>• Participate in system testing and support special projects as needed, including administrative tasks tied to credit agreements.</p>
We are looking for an experienced SAP Basis Developer to join our team on a contract basis in Woodridge, Illinois. This role involves addressing system performance challenges and integration issues following a recent upgrade. The ideal candidate will bring expertise in SAP system optimization, background job management, and troubleshooting communication between platforms.<br><br>Responsibilities:<br>• Analyze and resolve performance bottlenecks affecting background and dialogue jobs post-upgrade to Enhancement Pack 8.<br>• Identify and implement indexing, process automation, and configuration changes to enhance system efficiency.<br>• Diagnose and address integration issues between SAP and Qlik to restore seamless data flow.<br>• Collaborate with IT teams to create detailed documentation of issues, solutions, and preventative measures.<br>• Provide expert recommendations to optimize system performance and ensure long-term stability.<br>• Monitor system processes to proactively identify potential issues and implement corrective actions.<br>• Assist in developing automation strategies to streamline repetitive tasks and improve productivity.<br>• Offer technical guidance and support to team members on SAP Basis-related concerns.<br>• Ensure compliance with best practices for system management and security protocols.
