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25 results for Customer Service Specialist in Chicago, IL

Customer Service Representative
  • Elk Grove Village, IL
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Elk Grove Village, Illinois. In this contract role, you will play a crucial part in supporting sales operations and ensuring a seamless customer experience. This position is ideal for someone who thrives in a fast-paced environment and enjoys collaborating with others to achieve shared goals.<br><br>Responsibilities:<br>• Provide assistance to outside sales representatives and brokers, ensuring smooth communication and coordination.<br>• Manage customer accounts and oversee the sales pipeline to maintain accurate and timely updates.<br>• Perform data entry tasks and track leads to support the sales team efficiently.<br>• Address customer inquiries and resolve issues promptly to ensure satisfaction.<br>• Work closely with the sales team to improve workflows and optimize processes.<br>• Handle inbound and outbound calls professionally to support customer needs.<br>• Process orders and maintain accurate records in the system.<br>• Respond to customer queries with clarity and professionalism, ensuring a positive experience.
  • 2025-09-22T22:49:01Z
Customer Service Representative
  • Westchester, IL
  • onsite
  • Contract / Temporary to Hire
  • 17.10 - 19.80 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Westchester, Illinois. This Contract to permanent position offers an excellent opportunity for individuals with strong communication skills and a commitment to delivering exceptional customer experiences. The role involves handling customer inquiries, resolving issues efficiently, and maintaining an attentive demeanor in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of inbound customer calls with courtesy and attention to detail.</p><p>• Address customer concerns, resolve complaints, and provide accurate information about products, services, and policies.</p><p>• Document customer interactions thoroughly and accurately in the organization's system.</p><p>• Escalate complex or unresolved issues to appropriate departments as needed.</p><p>• Strive to meet and exceed performance metrics, including call handling time, resolution rates, and customer satisfaction.</p><p>• Maintain a positive and attentive attitude while interacting with customers and colleagues.</p><p>• Adapt to a fast-paced environment while managing multiple tasks simultaneously.</p><p>• Utilize customer service software and tools to ensure efficient and effective service delivery.</p><p>• Collaborate with team members to improve processes and customer experiences.</p><p><br></p><p>The salary range for this position is $18/hr to $18/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
  • 2025-09-19T20:49:03Z
Customer Service Representative
  • Westchester, IL
  • onsite
  • Contract / Temporary to Hire
  • 17.10 - 19.80 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Westchester, Illinois. This Contract to permanent position offers an opportunity to showcase your communication and problem-solving skills in a fast-paced, customer-focused environment. The role involves managing customer inquiries, resolving issues efficiently, and ensuring satisfaction through attentive and empathetic interactions.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of incoming customer calls with attentiveness and courtesy.</p><p>• Address and resolve customer questions, concerns, and complaints in a timely and empathetic manner.</p><p>• Provide detailed and accurate information about products, services, and company policies.</p><p>• Maintain thorough documentation of all customer interactions in company systems.</p><p>• Escalate complex or unresolved issues to the appropriate department or team.</p><p>• Strive to meet or exceed daily performance targets, including call handling metrics and customer satisfaction goals.</p><p>• Exhibit a positive and attentive demeanor while representing the company.</p><p>• Adapt to scheduled shifts and maintain flexibility to meet business needs.</p><p><br></p><p>The salary range for this position is $18/hr to $18/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
  • 2025-09-19T20:44:30Z
Spanish Bilingual Customer Service Representative
  • Chicago, IL
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • We are looking for a dedicated and empathetic Customer Service Representative to join our team on a long-term contract basis. Based in Chicago, Illinois, this position involves providing exceptional support to members and ensuring their inquiries are resolved efficiently. As part of a non-profit organization, you will play a vital role in delivering service excellence while utilizing your expertise in call center operations.<br><br>Responsibilities:<br>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.<br>• Accurately document call details and input data into the system using web-based tools.<br>• Provide members with clear information regarding policies, procedures, and next steps.<br>• Offer guidance on best practices and required documentation to support member needs.<br>• Utilize software such as SharePoint and Microsoft Office Suite to manage and organize member data.<br>• Collaborate with team members to ensure seamless communication and resolution of member issues.<br>• Maintain high standards of attendance, professionalism, and attention to detail.<br>• Adhere to organizational policies and procedures while delivering exceptional customer service.<br>• Complete all onboarding requirements as part of the hiring process.<br>• Perform other duties as assigned to support the team and organization.
  • 2025-09-04T16:04:24Z
Client Services Representative
  • Chicago, IL
  • remote
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <p>We are is seeking a dedicated <strong>Service Specialist</strong> to join our client's fast-paced, high-energy team. The Service Specialist plays a vital role in supporting one of our Insurnace Provider clients. After implementation, you'll serve as initial contact, resolving client needs and building positive relationships with various stakeholders, including our sales team, employer groups, and internal partners.</p><p>This role combines administrative support with a strong focus on relationship management, communication, and problem-solving. While this is not a sales position, you will be supporting the sales team and their clients. We're looking for someone with strong customer-facing skills and an insurance background is a plus, especially with group worksite insurance.</p><p><br></p><p>Responsibilities:</p><ul><li>Act as the first point of contact for all incoming employer-client and agent calls and emails.</li><li>Handle and triage a variety of requests, including policyholder terminations, providing invoices and payment status updates, running reports, and assisting with policy research and demographic corrections.</li><li>Serve as a liaison between external clients and internal colleagues, ensuring timely follow-up on all inquiries.</li><li>Maintain accurate and detailed documentation of all client interactions and account updates within our systems, primarily Salesforce.</li><li>Meet or exceed departmental standards for customer satisfaction and quality.</li><li>Handle ad hoc requests and other duties as assigned.</li></ul>
  • 2025-09-08T15:24:03Z
Service Specialist
  • Chicago, IL
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • We are looking for an experienced Service Specialist to join our team in Chicago, Illinois. This long-term contract position involves providing comprehensive post-implementation support to clients, ensuring their needs are addressed efficiently and improving overall satisfaction. The ideal candidate will excel at building strong relationships with stakeholders, managing administrative tasks, and delivering exceptional service.<br><br>Responsibilities:<br>• Offer prompt and detail-oriented support to clients, addressing inquiries and resolving issues to enhance client satisfaction.<br>• Maintain accurate and up-to-date customer records by updating administrative systems and documenting policyholder interactions.<br>• Develop trust-based relationships with internal teams, employer groups, and external stakeholders to foster collaboration.<br>• Execute administrative tasks effectively, including premium billing and account updates, ensuring compliance with company policies.<br>• Meet or exceed departmental standards for quality, customer satisfaction, and key performance indicators (KPIs).<br>• Identify and address issues proactively, implementing remediation strategies and escalating concerns when necessary.<br>• Utilize critical thinking and problem-solving skills to manage diverse client needs and deliver tailored solutions.<br>• Collaborate with cross-functional teams to ensure seamless service delivery and support sales efforts.<br>• Apply project management principles to organize and prioritize work across multiple functions.<br>• Perform additional duties as assigned to support organizational goals.
  • 2025-09-06T22:34:04Z
Bilingual Spanish/English-Customer Service-Worksite Repre...
  • Chicago, IL
  • onsite
  • Temporary
  • 19.00 - 20.55 USD / Hourly
  • We are looking for a dedicated and bilingual Spanish/English Customer Service Worksite Representative to join our dynamic team in Chicago, Illinois. This is a long-term contract position requiring strong communication skills and the ability to provide exceptional service to policyholders. As part of a growing organization with over 100 years of success in the insurance industry, you will play a vital role in ensuring customer satisfaction and operational efficiency.<br><br>Responsibilities:<br>• Assist policyholders by providing accurate information about insurance products and policy statuses.<br>• Respond to inquiries regarding claims services and intake-related issues with professionalism and empathy.<br>• Perform basic technical troubleshooting to support customers with self-service tools.<br>• Facilitate transfers to the sales team to drive revenue growth.<br>• Handle claim intake processes effectively and in accordance with company standards.<br>• Consistently meet or exceed departmental performance metrics, including quality, average handle time, and other KPIs.<br>• Participate in training and mentorship programs to support representatives in entry-level roles.<br>• Collaborate with leadership to identify and support process improvements.<br>• Represent the organization's values, such as empathy, problem-solving, and ownership, during customer interactions.<br>• Adapt to various shifts within operational hours as required.
  • 2025-09-04T21:34:44Z
Client Relationship Specialist
  • Chicago, IL
  • onsite
  • Permanent
  • 85000.00 - 90000.00 USD / Yearly
  • <p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? Sweater weather. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your holiday season. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
  • 2025-09-05T15:18:46Z
AR Specialist
  • Libertyville, IL
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Generate and distribute customer invoices in accordance with contract terms</p><p>Monitor aging reports and follow up on outstanding balances</p><p>Investigate and resolve payment discrepancies, including deductions and chargebacks</p><p>Apply payments accurately to customer accounts and reconcile daily receipts</p><p>Collaborate with internal departments (Sales, Customer Service, Logistics) to resolve disputes</p><p>Maintain customer records and update contact/payment information</p><p>Prepare AR reports, including aging summaries and collection forecasts</p><p>Support month-end close activities and audit requests</p><p>Ensure compliance with company policies and accounting standards</p><p>Salary: $55,000 - $65,000</p><p>Benefits: Medical, Dental, Vision, 401k</p>
  • 2025-09-04T16:13:44Z
Credit and Collections Specialist
  • Skokie, IL
  • onsite
  • Contract / Temporary to Hire
  • 21.00 - 24.00 USD / Hourly
  • We are looking for a dedicated Credit and Collections Specialist to join our team in Skokie, Illinois. In this Contract to permanent position, you will play a key role in managing credit assessments, ensuring timely payments, and overseeing accounts receivable reporting. This role requires a proactive individual with strong analytical and communication skills to support the organization’s financial health.<br><br>Responsibilities:<br>• Follow up with clients to encourage timely payments and resolve outstanding balances.<br>• Process, update, and manage information related to credit applications.<br>• Review and adjust customer credit limits, ensuring compliance with company policies.<br>• Assist with customer account clean-up and maintain accurate records.<br>• Support the Treasury team by providing insights on accounts receivable status.<br>• Address and resolve credit card chargebacks promptly, including submitting required documentation.<br>• Contribute to month-end reporting for accounts receivable and support balance sheet reconciliations.<br>• Monitor business trends and develop actionable metrics for accounts receivable.<br>• Collaborate with team members to improve collection processes and maintain strong customer relationships.
  • 2025-08-21T19:04:12Z
Collections Specialist
  • Waterford, WI
  • remote
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Collections Specialist to join our team on a contract basis in Waterford, Wisconsin. This position will focus on managing accounts receivable and ensuring timely collection of outstanding balances while providing exceptional customer service. The role is fully remote and will last approximately 6-8 weeks.<br><br>Responsibilities:<br>• Monitor and analyze accounts receivable aging reports to identify overdue accounts.<br>• Communicate with customers regarding past-due balances and ensure timely resolution of outstanding payments.<br>• Address and resolve customer inquiries related to billing discrepancies, short payments, and account issues.<br>• Research and resolve both internal and external inquiries to provide accurate problem resolution.<br>• Prepare and distribute account statements to customers as needed.<br>• Assist with invoicing processes and handle ad hoc requests from the team.<br>• Provide feedback to improve collections processes and enhance efficiency.<br>• Manage assigned accounts by maintaining up-to-date records and tracking payment activities.<br>• Utilize software tools such as Salesforce and NetSuite to support collections tasks effectively.
  • 2025-09-23T15:04:47Z
Payroll Analyst
  • Elgin, IL
  • onsite
  • Contract / Temporary to Hire
  • 32.00 - 36.00 USD / Hourly
  • We are looking for a skilled Payroll Analyst to join our team in Elgin, Illinois. This is a Contract-to-Permanent position within the education sector, offering an excellent opportunity to showcase your payroll expertise while contributing to a dynamic and collaborative environment. The ideal candidate will excel in managing payroll processes, ensuring compliance, and delivering outstanding customer service to both employees and external stakeholders.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries and educating employees and external stakeholders on payroll policies, laws, and agreements.<br>• Troubleshoot and resolve issues within HR, payroll, and time & attendance systems, maintaining accurate and reliable data.<br>• Process bi-weekly batch imports for faculty contracts, including adjustments and balancing contract amounts.<br>• Reconcile and submit files to the State University Retirement System, conducting research and calculations for adjustments as needed.<br>• Develop and publish payroll-related updates and resources on web-based communication platforms.<br>• Prepare and distribute quarterly and year-end payroll reports, ensuring accuracy and compliance with tax filing deadlines.<br>• Respond to requests for payroll-related information or documentation from internal and external parties.<br>• Audit payroll transactions for accuracy and adherence to legal, policy, and union contract standards.<br>• Serve as the acting Senior Director during their absence and provide backup support to the Payroll Specialist during peak workloads.<br>• Identify and implement improvements to payroll system processes to enhance efficiency and effectiveness.
  • 2025-09-19T16:28:42Z
Payroll Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 130000.00 - 135000.00 USD / Yearly
  • <p><em>The salary range for this position is $130,000-$135,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Serve as the Canada payroll subject matter expert and lead.</li><li>Responsible for the Canada payroll function, including leading, managing, developing and mentoring of a Payroll Specialist and the execution of payroll in accordance with legislation and SOX requirements defined for the Canada payroll process.</li><li>Acting as back-up to the Payroll Specialist.</li><li>Supervising the preparation and submission of semi-monthly payrolls including reviewing and approving payroll reconciliations in-line with procedures, policies, and SOX (Sarbanes-Oxley) controls.</li><li>Assesses and resolves escalated payroll issues and discrepancies.</li><li>Responsible for maintenance of payroll processes, procedures and controls ensuring up to date as business/processes evolve.</li><li>Lead and review the year end payroll calculations, reconciliations, filings, (T4’s, T4A’s, Releve1, T2200, EHT, CNESST, Alberta Worker Comp, Worksafe BC etc) to ensure issued in accordance with CRA (Canada Revenue Agency) and other regulatory requirements, including other jurisdictions (i.e. United Kingdom [P60’s, P11D’s], Germany and Spain).</li><li>Own and maintain payroll SOX compliance, design of internal controls and process maps.</li><li>Perform quarterly ADP WFN user access reviews.</li><li>Lead and manage any payroll audits that may arise because of regulatory, internal, and external audits.</li><li>Provide support on financial audits that require inputs from payroll, working closely with the finance team. </li><li>Stay current on the latest regulatory changes with respect to payroll and benefits to ensure payroll policy adherence and compliance per province.</li><li>Ensure an environment of continuous improvement is maintained to sustain maximum efficiency by researching, recommending, and implementing new or enhanced policies, procedures and processes to improve operational effectiveness. </li><li>Work closely with the Talent and Culture and Benefits team in all compensation and benefit related developments, ensuring all changes are communicated to the relevant stakeholders in a timely manner. </li><li>Performs other duties as assigned.</li></ul><p> </p><p><br></p><p><br></p>
  • 2025-09-23T14:34:19Z
Legal Billing Specialist
  • Chicago, IL
  • onsite
  • Permanent
  • 65000.00 - 95000.00 USD / Yearly
  • <p>We are looking for a meticulous Legal Billing Specialist to join our team in Chicago, Illinois. In this role, you will manage billing processes, ensure accuracy in financial transactions, and support operational efficiency for legal services. You will collaborate closely with internal teams to maintain compliance and streamline billing functions.</p><p><br></p><p>Responsibilities:</p><p>• Process and review invoices to ensure accuracy and compliance with billing guidelines.</p><p>• Utilize accounting software systems to manage billing and time-tracking functions effectively.</p><p>• Generate and analyze financial reports</p><p>• Collaborate with team members to optimize billing workflows and resolve discrepancies.</p><p>• Maintain client billing records and ensure timely updates in CRM systems.</p><p>• Monitor and report on billing metrics to support financial decision-making.</p><p>• Support the implementation and integration of ADP financial services tools.</p><p>• Handle inquiries related to billing, providing clear and precise communication.</p><p>• Ensure proper documentation and adherence to organizational policies for billing processes.</p>
  • 2025-09-08T20:49:00Z
Email Marketing Specialist
  • Chicago, IL
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>Are you an Email Marketing Specialist with a passion for building and optimizing email campaigns? Robert Half is seeking talented email specialists for clients in need of support on a contract basis. This role involves creating, testing, and optimizing email campaigns to help our clients deliver targeted and impactful messages to their audiences.</p><p><br></p><p>Our clients work with contractors for short-term needs, often for periods of 2-3 months, to help address high-priority projects, seasonal initiatives, or additional support for their marketing teams. If you're a candidate who thrives in a fast-paced environment with strong knowledge of email platforms, we’d love to talk to you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Build, test, and deploy email campaigns using top email and marketing automation platforms (e.g., HubSpot, Marketo, Mailchimp, Salesforce Marketing Cloud).</li><li>Optimize email templates for desktop and mobile responsiveness using best practices for design and layout.</li><li>Ensure proper segmentation and targeting to reach the right audience.</li><li>Conduct A/B testing to analyze and improve campaign results.</li><li>Collaborate with designers, content writers, and the broader marketing team to align messaging with the brand’s goals and voice.</li><li>Monitor and analyze campaign performance, providing reports and actionable insights based on key performance indicators (KPIs).</li><li>Maintain compliance with CAN-SPAM, GDPR, and other email marketing regulations.</li></ul><p><br></p><p><br></p>
  • 2025-09-23T19:54:01Z
Time & Billing Clerk
  • Chicago, IL
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p>Robert Half is partnering with a leading global law firm, to find a detail-oriented and proactive E-Billing Specialist to support their North America region. This role is ideal for someone with a strong background in legal billing, electronic invoicing systems, and client service. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate all aspects of e-billing for assigned attorneys.</li><li>Implement clients on applicable electronic billing systems and communicate system requirements and timelines.</li><li>Submit monthly e-invoices, ensuring compliance with client and firm guidelines.</li><li>Act as liaison between billing/collections teams, attorneys, secretaries, and clients.</li><li>Track invoice status from submission to acceptance and troubleshoot rejections.</li><li>Monitor new timekeepers and ensure timely rate approvals and system setup.</li><li>Collaborate with billing teams to resubmit corrected invoices and prevent future issues.</li><li>Maintain and update client arrangement data in Elite 3E.</li><li>Assist with month-end and year-end closing and reporting.</li><li>Support special projects and ad-hoc requests from leadership.</li></ul><p><br></p>
  • 2025-09-17T19:43:50Z
Insurance Billing Specialist
  • Mundelein, IL
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Summer is here! Want to be with a company that will ensure you get to enjoy this beautiful weather? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
  • 2025-09-10T19:34:13Z
AR Specialist
  • Chicago, IL
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p><em>The salary range for this position is $65,000-$75,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong>Job Description:</strong>              </p><p> </p><p>The A/R Specialist will manage the timely and accurate collection of customer receivables for the Organization. The ideal candidate will be responsible for the collection, processing, and reconciliation of outstanding receivables. position supports the Company’s objectives through building relationships with customers, working cross-functionally with departments and monitoring and reporting on key performance indicators.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Monitor the accurate and timely generation of customer invoices, ensuring compliance with established billing policies and procedures.</li><li>Review and verify the accuracy of invoices and other billing documents.</li><li>Maintain consistent communication with contact(s) at customer to ensure prompt payment and resolve any outstanding payment issues.</li><li>Reconciliation of assigned customer accounts to identify and address discrepancies or variances.</li><li>Investigate and resolve customer inquiries related to billing discrepancies or account issues.</li><li>Prepare and maintain accounts receivable reporting, including aging analysis and collection forecasts.</li><li>Monitor and track customer payment trends, identifying potential risks and opportunities for process improvement.</li><li>Assist with month-end and year-end closing activities as needed, ensuring accurate revenue recognition and financial reporting.</li><li>Support internal and external audits by providing documentation and responding to inquiries.</li><li>Stay up to date with industry best practices and regulations related to accounts receivable and billing.</li></ul><p> </p><p> </p><p><br></p>
  • 2025-09-10T19:34:13Z
Benefits & Renewals Specialist
  • Northbrook, IL
  • onsite
  • Temporary
  • 24.00 - 29.00 USD / Hourly
  • We are looking for an experienced Benefits & Renewals Specialist to join our team on a long-term contract basis. This role is based in Northbrook, Illinois, and requires a hybrid work schedule of three days in-office and two days remote. The ideal candidate will be responsible for managing group insurance renewals, overseeing employee benefits administration, and ensuring seamless operations through effective use of Prism HR software.<br><br>Responsibilities:<br>• Gather and submit employee census data to insurance carriers to secure competitive quotes.<br>• Analyze and compare benefits plans, detailing costs, coverage options, networks, and compliance requirements.<br>• Provide ongoing support to clients by addressing inquiries and helping them navigate benefits decisions.<br>• Maintain accurate employee data during the benefits election process and update carrier platforms as needed.<br>• Conduct payroll audits to verify that benefit elections are properly reflected in payroll systems.<br>• Collaborate with insurance carriers to ensure timely renewals and adherence to policy requirements.<br>• Utilize Prism HR software to manage benefit administration tasks efficiently.<br>• Monitor and track the status of group insurance renewals, ensuring deadlines are met.<br>• Support compliance efforts by staying up-to-date on health insurance regulations and carrier policies.
  • 2025-09-05T21:39:20Z
Administrative Order Management
  • Melrose Park, IL
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • We are looking for an Administrative Order Management Specialist to join our team in Melrose Park, Illinois. This contract position offers an exciting opportunity to contribute to the manufacturing industry by ensuring smooth operations in sales and administrative order management. The role is ideal for someone who thrives in a fast-paced environment and enjoys working collaboratively across teams.<br><br>Responsibilities:<br>• Accurately enter and process customer orders using internal systems to ensure timely delivery.<br>• Verify purchase orders for compliance and correctness before processing.<br>• Maintain detailed records and documentation to support order tracking and reporting.<br>• Facilitate communication between sales, warehouse, and customer service teams to resolve order-related issues.<br>• Monitor and report chargebacks, assisting in basic problem-solving as needed.<br>• Provide administrative support during critical periods such as month-end and quarter-end.<br>• Prepare straightforward reports and updates for management to support operational decision-making.<br>• Collaborate with team members to optimize order management processes and improve efficiency.
  • 2025-09-23T18:28:44Z
Finance Lead
  • Chicago, IL
  • onsite
  • Permanent
  • 185000.00 - 190000.00 USD / Yearly
  • <p><em>The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>Position Responsibilities</u></strong></p><ul><li>Work with Senior Leadership Team and Financial Leadership Team to understand the company’s vision and strategy and develop integrated EPM vision and strategies that are aligned with the company's overall strategic initiatives and financial objectives</li><li>Facilitate the establishment of daily, weekly and monthly reporting requirements</li><li>Give significant input to the development of company enterprise structure required to achieve reporting requirements and coordinate with finance and IT resources towards implementation of a transaction systems all the way through EPM reporting systems</li><li>Participate in the selection and configuration of EPM reporting tools consisting of 1) Actual Consolidation, 2) Planning and Forecasting, 3) Workforce Planning, 4) Long Range Planning (3 to 5 years), 5) Integrated Management Reporting and 6) External / SEC Reporting among others [tools currently being implemented are Tagetik and SAP’s SAC]</li><li> Create the vision and strategies for actual, plan / forecast and long range planning reporting</li><li>Establish financial standard reports to assure “one version of the truth”</li><li>Create and govern required reporting Master Data Management (MDM) Change Control processes (for entities, profit centers, cost centers, chart of accounts, standard reporting formats among others) as part of the Enterprise Master Data Governance program.</li><li>Establish links between various transformation initiatives and business strategies using methods/approaches such as capability assessment, business/financial analysis, process management and re-design, organizational assessment and stakeholder management</li><li>Contribute with financial specific expertise in establishing governance program conducted by the Master Core Data Team.</li><li>Support acquisition integration efforts by developing/enhancing playbook activities and repeatable processes for efficient and timely integration of financial data</li><li>Provide direct oversight for the management and prioritization of key projects and milestones. Responsible for overall project/program quality assurance</li><li>Provide thought leadership to ensure program objectives are achieved and stakeholders are aligned</li><li>Work directly with key stakeholders and business partners to drive improvements in core financial processes such as close/consolidations; planning, budgeting and forecasting; and management reporting</li><li>Foster continuous improvement mindset to drive change, improve access to critical information and enhance decision support capabilities across finance</li></ul>
  • 2025-09-23T14:44:23Z
Office Services Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p>Robert Half is partnering with a rapidly growing law firm in Chicago, Illinois, to hire a skilled Legal Billing Specialist. In this role, you will collaborate closely with billing attorneys to ensure accurate and efficient billing processes. The ideal candidate will bring extensive experience in law firm billing, possess strong attention to detail, and demonstrate excellent communication skills. This is a fantastic opportunity for a professional seeking to contribute to a dynamic, fast-paced legal environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage all aspects of the monthly billing cycle, ensuring accuracy and timeliness in invoicing.</li><li>Collaborate closely with billing attorneys and clients to track and collect outstanding accounts receivable.</li><li>Provide guidance to billing attorneys and, as needed, the billing committee regarding appropriate billing policies and procedures.</li><li>Address inquiries related to billing, accounts receivable, and work-in-process, while generating reports as required.</li><li>Process client payments, including checks, ACH/wire transfers, and credit card transactions.</li><li>Enter vendor invoices and handle other accounts payable responsibilities.</li><li>Take on additional duties and special projects as assigned to support departmental goals.</li></ul><p><br></p>
  • 2025-08-25T15:49:00Z
Sr. Attorney
  • Chicago, IL
  • onsite
  • Permanent
  • 170000.00 - 200000.00 USD / Yearly
  • <p>Our client, a leading private client law firm, is seeking a Senior Tax Associate to join their Chicago office. The position may be titled Counsel or Partner, depending on the candidate’s experience. This role involves advising high-net-worth individuals, families, and closely held businesses on complex tax matters, including gift and estate tax planning, income tax compliance, and tax controversy. The ideal candidate will bring over a decade of expertise in private client law, demonstrating exceptional analytical, research, and communication skills.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide expert guidance on federal and state income tax compliance for individuals, partnerships, S corporations, non-profit entities, C corporations, and trusts.</p><p>• Analyze and assess existing business structures to identify tax inefficiencies and liability risks.</p><p>• Collaborate with accountants, investment advisors, fiduciaries, and external counsel to implement tailored planning strategies.</p><p>• Handle audits, tax notices, and voluntary disclosure processes, including correspondence and negotiations.</p><p>• Monitor changes in tax laws and regulations, ensuring timely communication of updates to clients and internal teams.</p><p>• Develop and draft legal documents with precision, addressing complex tax planning and compliance issues.</p><p>• Manage client relationships by delivering clear, practical advice and maintaining a high level of trust.</p><p>• Conduct in-depth legal research to support tax-related strategies and resolve controversies.</p><p>• Provide proactive recommendations to minimize tax liabilities and optimize compliance.</p><p>• Represent clients in tax-related disputes and litigation when necessary.</p>
  • 2025-09-18T21:49:06Z
Staff Accounting
  • Oakbrook Terrace, IL
  • onsite
  • Permanent
  • 68000.00 - 70000.00 USD / Yearly
  • <p>We are looking for an Associate Staff Accountant to join our team in Oakbrook Terrace, Illinois. In this hybrid role, you will contribute to essential accounting processes by recording and reporting financial transactions, ensuring compliance with Sarbanes-Oxley controls, and supporting the monthly and quarterly close processes. This position offers the opportunity to collaborate across departments, analyze financial data, and contribute to process improvements within a dynamic industry. Benefits include medical, dental, vacation and strong full benefit package plus bonus</p><p>salary up to 75k plus bonus.</p><p>Email your resume [email protected] or call Danielle Tubero 630-368-1175</p><p>Responsibilities:</p><p>• Complete monthly and quarterly financial statement close processes, ensuring all transactions are recorded accurately and on time.</p><p>• Maintain compliance with Sarbanes-Oxley controls and recommend adjustments as necessary to enhance effectiveness.</p><p>• Prepare detailed financial reports and analyses for internal and external use, including identifying trends and making actionable recommendations.</p><p>• Conduct account reconciliations, researching variances and determining root causes to support business decisions.</p><p>• Collaborate with cross-functional teams to address accounting issues, assist with planning and forecasting, and support regulatory requirements.</p><p>• Provide audit support by working with internal and external auditors and responding to requests from regulatory bodies.</p><p>• Identify opportunities for process enhancements, leveraging technology to streamline workflows and improve efficiency.</p><p>• Participate in special projects, such as automation initiatives and adapting to changes in regulatory or accounting requirements.</p><p>• Present financial data and operating results to leadership, offering insights to guide strategic decisions.</p><p>• Mentor and coach less experienced team members, fostering a culture of growth and collaboration.</p><p><br></p><p>Benefits include medical, dental, vacation and strong full benefit package plus bonus salary up to 75k plus bonus.</p><p>Email your resume [email protected] or call Danielle Tubero 630-368-1175</p>
  • 2025-08-26T22:35:13Z
Attorney/Lawyer
  • Buffalo Grove, IL
  • onsite
  • Permanent
  • 100000.00 - 135000.00 USD / Yearly
  • We are looking for an experienced Attorney/Lawyer to join our team in Buffalo Grove, Illinois. This role focuses on estate planning, probate processes, and providing legal counsel on special needs trusts and related areas. If you are passionate about helping clients navigate complex legal matters with professionalism and care, we encourage you to apply.<br><br>Responsibilities:<br>• Draft and customize estate planning documents, including special needs trusts and wills, to meet client needs.<br>• Provide expert advice on intricate estate and tax planning matters.<br>• Assist clients in navigating the estate administration and probate processes with clarity and precision.<br>• Offer legal counsel on Medicaid and other programs relevant to special needs planning.<br>• Prepare and manage guardianship petitions and oversee related proceedings.<br>• Deliver informative presentations to organizations and community groups about the firm's mission and services.<br>• Maintain meticulous organization and attention to detail in all legal processes and documentation.<br>• Build and nurture client relationships through consistent and clear communication.
  • 2025-08-29T15:49:00Z