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119 results for Customer Service in Boston, MA

Mailroom Assistant
  • Milford, NH
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 17.00 USD / Hourly
  • <p>The holidays are coming up—looking to <strong>earn extra cash</strong> with a reliable second job? We’re hiring a <strong>dependable, organized Mailroom Assistant</strong> in <strong>Milford, NH</strong>. This flexible, part-time evening role is perfect for someone who wants consistent hours after work or school. </p><p><br></p><p>What You’ll Do</p><ul><li>Sort & distribute incoming mail, packages, and deliveries promptly</li><li>Prepare & process outgoing mail with accuracy and on-time turnaround</li><li>Maintain records for tracking mail and package transactions</li><li>Coordinate with couriers and internal teams for smooth routing</li><li>Keep the mailroom organized and stocked with supplies</li><li>Support office teams with mail-related tasks and logistics</li><li>Follow policies & procedures for secure handling of mail</li><li>Flag and resolve mailroom issues proactively</li><li>Provide friendly customer service to staff and partners</li><li>Operate postage meters, scanners, and other mailroom equipment efficiently</li></ul><p>Why This Role</p><ul><li>Ideal <strong>second job</strong> for the holiday season to build savings</li><li><strong>Consistent 4-hour evening shifts</strong> between 4–10 PM</li><li>Clean, <strong>detail-oriented</strong> work environment with supportive team</li></ul><p>If you’re reliable, detail-focused, and ready to pick up steady evening hours, we’d love to hear from you. Apply today and start earning before the holidays kick into high gear!</p>
  • 2025-10-29T20:44:09Z
Sr Customer Contact Center
  • Stoneham, MA
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p><br></p><p>Our client is a Community Bank and Looking to bring a Sr Customer Contact Center Specialist to the team!</p><p><br></p><p>&#128188; About the Role:</p><p>In this multifaceted position, you'll provide world-class support to customers across various channels, from phone and chat to video banking. You'll be the go-to expert for inquiries, account maintenance, and digital banking tools, contributing to our mission to elevate customer experiences. Your ability to work independently and with precision will help us meet and exceed our objectives.</p><p><br></p><p>&#128736; Key Responsibilities:</p><p>Assisting customers with digital banking tools like online and mobile banking.</p><p>Resolving inquiries and processing account transactions with care and efficiency.</p><p>Supporting in-person and virtual customer engagements.</p><p>Upholding professionalism and security measures in all interactions.</p><p>Contributing to community activities to embody our core value of SERVICE.</p><p><br></p>
  • 2025-10-29T16:09:05Z
Staff Accountant
  • Acton, MA
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • <p>A growing organization is seeking a <strong>Staff Accountant</strong> to join its team in a hybrid capacity. This role supports various accounting functions in a collaborative and dynamic environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage invoicing for multiple services and assist with consulting-related invoicing.</li><li>Act as the primary contact for account collections and issue resolution.</li><li>Reconcile general ledger (GL) accounts, focusing on fixed assets and month-end close.</li><li>Support daily cash application and reporting, as well as audit assistance.</li><li>Collaborate within a small team, contributing to overall efficiency and growth.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting with <strong>1-2+ years</strong> of experience.</li><li>Experience with <strong>contract-based invoicing</strong> and account reconciliations required.</li><li>Familiarity with GL, journal entries, and month-end closing is a plus.</li><li>Strong customer service, communication, and organizational skills.</li><li>Proficiency in <strong>Microsoft Office</strong>, particularly <strong>Excel</strong>.</li></ul><p><strong>Preferred Tools:</strong></p><ul><li>Knowledge of <strong>Deltek Vision, Deltek Vantagepoint,</strong> or <strong>SAP</strong> is highly desirable.</li></ul><p>This opportunity features a <strong>hybrid work arrangement</strong> and room for professional growth. Candidates near Acton, MA are preferred for this role due to the schedule structure.</p>
  • 2025-10-07T14:34:23Z
Tax Preparer
  • Danvers, MA
  • onsite
  • Temporary
  • 30.00 - 35.00 USD / Hourly
  • <p>We are looking for an experienced Tax Preparer to join our team in Middleton, Massachusetts. In this long-term contract role, you will play a key part in assisting clients with their tax preparation needs, ensuring compliance with all relevant tax regulations. This opportunity offers a chance to work with a dynamic team and utilize your expertise in individual tax returns.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and file individual tax returns accurately and efficiently.</p><p>• Review financial records and documents to ensure compliance with tax regulations.</p><p>• Utilize CCH ProSystem Fx software for tax preparation and filing.</p><p>• Advise clients on tax-saving strategies and deductions to optimize their returns.</p><p>• Stay updated on federal and state tax regulations to ensure accurate reporting.</p><p>• Collaborate with team members to address client inquiries and resolve tax-related issues.</p><p>• Conduct thorough reviews of completed tax returns to maintain accuracy and compliance.</p><p>• Maintain organized records and documentation for all client accounts.</p><p>• Provide excellent customer service by addressing client concerns promptly and professionally.</p>
  • 2025-10-23T13:13:46Z
Payroll Specialist
  • Worcester, MA
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • <p>We are looking for an experienced Senior Payroll Specialist to ensure accurate and timely processing for a multi-location, high-volume workforce. This role requires meticulous attention to detail, confidentiality, and a strong understanding of payroll systems and compliance standards. Reporting to the Accounting Manager and Controller, the Payroll Specialist will play a critical role in maintaining payroll integrity and resolving any related issues. This role is IN office int he greater Worcester area! </p><p><br></p><p>Responsibilities:</p><p>• Compile and process weekly payroll data, including timesheets, for accuracy and compliance with established guidelines.</p><p>• Perform audits to identify and correct data entry errors, ensuring payroll accuracy.</p><p>• Calculate and process garnishments, deductions, and taxable adjustments in compliance with legal requirements.</p><p>• Enter local and federal Prevailing Wage rates into payroll systems and generate Certified Payroll reports.</p><p>• Print and distribute payroll checks, upload direct deposit notifications, and transmit files to financial institutions.</p><p>• Address payroll inquiries and resolve issues promptly with employees, supervisors, and administrators.</p><p>• Maintain the confidentiality of sensitive payroll information, including wages, deductions, and tax details.</p><p>• Collaborate on special projects and contribute to process improvements within the payroll system.</p><p>• Ensure compliance with company policies, safety standards, and the Code of Conduct.</p><p>• Support miscellaneous tasks as needed to assist the accounting and payroll team.</p>
  • 2025-10-14T17:14:29Z
Commercial Portfolio Manager - C&I
  • Needham, MA
  • onsite
  • Permanent
  • 100000.00 - 130000.00 USD / Yearly
  • <p>Seeking a highly driven Portfolio Manager to oversee the ongoing portfolio management of C& I Lending clients, ensuring the growth of a robust portfolio encompassing both loan and non-loan business opportunities. The ideal candidate will analyze creditworthiness, closely monitor financial performance, and work collaboratively with the C& I Lending team while maintaining excellent client relationships. </p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Manage and develop assigned C& I client portfolios, with a focus on expanding both lending and non-lending products.</li><li>Conduct or review comprehensive credit analyses for both existing and prospective loan accounts.</li><li>Prepare detailed loan narratives, addressing relationship history, financial analysis, collateral evaluation, and key credit risks.</li><li>Proactively gather and update financial and related documentation for clients, ensuring compliance with monitoring protocols.</li><li>Assess and analyze personal and business financial statements, tax returns, and other financial data.</li><li>Draft written reports for loan presentations, modifications, and credit file comments, following loan policy, procedures, and compliance standards.</li><li>Recommend suitable risk ratings for loans based on thorough analysis.</li><li>Review and monitor loan covenants to ensure compliance with agreements.</li><li>Serve as a backup for team members, assisting with customer service requests and inquiries.</li><li>Monitor the overall C& I loan portfolio, including maturity schedules, delinquencies, credit changes, and deposit account activities.</li></ul>
  • 2025-10-23T13:04:06Z
Billing Clerk
  • North Andover, MA
  • onsite
  • Permanent
  • 45000.00 - 50000.00 USD / Yearly
  • <p>We are looking for a meticulous Billing Clerk to join our team in North Andover, Massachusetts. In this role, you will handle medical billing processes, ensuring accuracy and compliance with industry standards while working closely with healthcare providers, insurance companies, and patients. This position is ideal for professionals with medical billing experience who enjoy a dynamic, collaborative work environment.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit medical claims to insurance providers with precision and attention to detail.</p><p>• Investigate and resolve denied or rejected claims to secure timely reimbursements.</p><p>• Verify patients' insurance coverage and eligibility prior to submitting claims.</p><p>• Oversee accounts receivable, recording payments and applying necessary billing adjustments.</p><p>• Collaborate with healthcare staff to address and correct coding discrepancies.</p><p>• Generate comprehensive financial reports to monitor billing performance and metrics.</p><p>• Ensure compliance with Medicare, Medicaid, and private insurance regulations.</p><p>• Utilize medical billing software and electronic health record systems effectively.</p><p>• Provide responsive customer service by addressing patient and insurance inquiries regarding billing.</p><p>• Conduct follow-ups on unpaid claims to facilitate proper payment collection.</p><p><br></p><p><br></p><p>If interested, please reach out to jeremy.tranfaglia@roberthalf</p>
  • 2025-10-07T14:44:59Z
Associate – Sustainability, ESG & Portfolio Analytics
  • Boston, MA
  • onsite
  • Permanent
  • 115000.00 - 135000.00 USD / Yearly
  • <p><em><u>Associate – ESG &  Portfolio Analytics </u></em></p><p><strong>Growing Private Equity Firm </strong></p><p> </p><p>Growing Private Equity firm in the Boston area is looking to expand its ESG and Portfolio Analytics team by adding a motivated Associate. With a 4-day in-office schedule, this role strikes the perfect balance between independence and collaboration AND the opportunity to get into the PE industry.</p><p> </p><p><strong>What You'll Be Doing:</strong></p><p>Collaborating with the elite ESG and Portfolio Analytics team to analyze and manage data across environmental, social, and governance (ESG) metrics while driving improvements across the portfolio.</p><p>Contributing to broader portfolio performance initiatives, encompassing operational, financial, and technical data analysis.</p><p>Applying advanced analytics, creating dashboards, and preparing executive-level presentations to communicate insights effectively.</p><p>Engaging with leadership teams to deliver actionable recommendations and innovative solutions.</p><p>NOTE: this role, although offering some amazing experience, is NOT designed to be a springboard to the deals side of the firm.</p><p> </p><p><strong>What's Offered:</strong></p><p><strong>Compensation:</strong> targeting $135K base salary with performance-based bonus; total cash comp target $150k +/-</p><p><strong>Benefits:</strong> Comprehensive package designed to support your health, financial wellness, and work-life balance.</p><p><strong>Growth Potential:</strong> Direct interaction with leadership, creating opportunities for visibility and professional development. Great mentoring from above.</p><p> </p>
  • 2025-11-04T22:18:47Z
Billing & Collections Specialist
  • Auburn, MA
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p>• The Billing, Credit & Collections Specialist generates project invoice transactions and oversees assigned Accounts Receivable (A/R) Collections, ensuring the integrity and accuracy of A/R transactions</p><p>• Manage the processing of cash receipts daily; monitor client accounts regularly and identify and pursue delinquent accounts</p><p>• Research and resolve payment discrepancies, short pays, and customer disputes in a professional manner</p><p>• Enter invoices to supplier portals</p><p>• Collaborate with the sales, customer service, and finance teams to resolve billing issues</p><p>• This position interacts closely with the company’s Proposals & Contracts and Project Management teams, and has high visibility across the organization, driving company operations for billing and collections</p><p>• Independently lead the Collections function to ensure prompt and orderly collection of billed transactions; regularly engage within the Company (Finance, Project Managers, Business Development, etc.) and with external customers to elevate A/R Collections to an optimal level</p><p>• Tactfully & extensively communicate (phone and email) to critical and sizeable clients seeking payment on funds owed for work completed</p><p>• Prepare and issue monthly invoices for all billable projects and costs, including hourly, unit, and pass-through; guarantee timely and accurate tracking of customer contracts, change orders, and service invoices; meet departmental billing deadlines</p><p>• Prepare monthly client financial summaries and estimates, and report KPI type data on A/R, cash collections, and days sales outstanding (DSO) to the Senior Leadership Team within the Company</p><p>• Responsible for account reconciliation and analysis for balance sheet accounts including but not limited to cash and accounts receivable</p><p>• Research, review, obtain approval (as needed), and process credit memo requests, and support Project Management with customer billing inquiries; research unpaid or disputed amounts and engage Proposals & Contracts, Project Management, and Finance departments to lead resolution and correction of customer issues and billing errors</p><p>• Responsible for analyzing the creditworthiness of prospective and current customers and make recommendations for credit limit and payment terms.</p><p>• Examining credit history using credit agency tools (D& B) and evaluating potential risks</p><p>• Provide year-end support of auditor requirements, which may include research and reconciliation; perform additional assignments, as directed by Finance Manager</p><p>• Participate in efforts to achieve department and company goals</p><p>• Create and update suppliers</p><p>• Performs other duties as assigned</p><p>• Crosstrain within the accounting department</p><p><br></p>
  • 2025-10-14T17:14:29Z
Tier II/III Remote Help Desk
  • Concord, MA
  • remote
  • Temporary
  • 30.00 - 35.00 USD / Hourly
  • We are looking for a skilled Tier II/III Remote Help Desk specialist to join our team on a contract basis. In this role, you will provide expert-level technical support to resolve complex issues for a diverse client base. Working remotely, you will handle tickets efficiently while delivering top-notch customer service and maintaining a high level of attention to detail.<br><br>Responsibilities:<br>• Provide Tier II and III technical support for a variety of software, hardware, and network-related issues.<br>• Troubleshoot and resolve problems with Microsoft 365 applications, including SharePoint and Windows systems.<br>• Administer and manage Entra ID (Azure AD), user access, and shared folder permissions.<br>• Diagnose and address network performance concerns, including latency and access point issues, with a focus on Cisco Meraki.<br>• Configure and troubleshoot Outlook mailboxes, delivery issues, and account access.<br>• Assist with software deployment, licensing, and device connectivity challenges.<br>• Escalate high-priority or complex tickets to appropriate teams or stakeholders when necessary.<br>• Provide clear and detailed communication to end-users, ensuring a positive support experience.<br>• Contribute to small-scale projects and offer assistance with advanced-level tickets.<br>• Maintain accurate records of support activities using ticketing systems and remote support tools.
  • 2025-10-30T19:44:10Z
MSP IT Specialist
  • East Greenwich, RI
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • We are looking for a skilled and adaptable MSP IT Specialist to join our team in East Greenwich, Rhode Island. In this role, you will provide critical technical support to clients, ensuring the smooth operation of IT systems and infrastructure. If you thrive in a fast-paced environment and enjoy solving complex challenges, this position offers an excellent opportunity to contribute to impactful projects while delivering exceptional customer service.<br><br>Responsibilities:<br>• Deliver Level 2 technical support to clients, addressing issues across servers, networks, firewalls, and cybersecurity systems.<br>• Configure, deploy, and maintain Fortinet firewalls and other essential networking equipment.<br>• Troubleshoot and resolve technical problems related to Windows Server environments and networking protocols, including VLANs, routing, and switching.<br>• Collaborate with team members to ensure timely and accurate resolution of client IT concerns.<br>• Participate in client-facing projects such as system migrations, upgrades, and new implementations.<br>• Provide both remote and onsite support to end users, ensuring seamless IT operations.<br>• Travel occasionally to client sites within approximately an hour of the office, with travel expenses covered.<br>• Maintain cybersecurity best practices to safeguard client systems and data.<br>• Build and sustain strong client relationships through attentive and responsive service.
  • 2025-10-15T20:44:16Z
Payroll Administrator
  • Burlington, MA
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • <p>Job Title: Payroll Specialist</p><p><br></p><p>Job Summary:</p><p>We are seeking a skilled and detail-oriented Payroll Specialist with multistate payroll experience to join our team. This role is critical in ensuring employees across multiple states are paid accurately and on time in compliance with state and federal regulations. The ideal candidate will possess strong expertise in state-specific tax laws, payroll compliance, and multistate payroll processing. If you are a problem solver with exceptional attention to detail and a passion for providing excellent service, this opportunity may be a great fit for you!</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Payroll Processing: Process and administer end-to-end payroll for employees in multiple states, ensuring accuracy, compliance, and timeliness in every pay cycle.</p><p>Tax Compliance: Manage state-specific tax filings, unemployment insurance requirements, garnishments, and other deductions while staying current with regulatory changes across all applicable jurisdictions.</p><p>Data Management: Maintain employee records in payroll systems, ensuring accuracy for hires, terminations, promotions, and other employee status changes.</p><p>Auditing & Reporting: Conduct regular audits on payroll data to ensure compliance with internal standards and legal mandates. Prepare and distribute payroll reports and metrics as required.</p><p>Multistate Expertise: Act as the go-to resource for payroll-related matters across various states, providing guidance on compliance and system configurations specific to each state.</p><p>Customer Support: Address employee inquiries related to payroll, tax forms, deductions, and discrepancies promptly and professionally.</p><p>Vendor Coordination: Work with third-party payroll providers, tax agencies, benefits vendors, and other partners to ensure smooth payroll operations.</p><p>Process Improvement: Identify opportunities for improving payroll processes and work with the team to implement best practices for efficiency and accuracy.</p><p><br></p><p>Qualifications:</p><p><br></p><p>Experience: Minimum of 3–5 years in payroll processing, with significant experience handling multistate payroll.</p><p><br></p><p>Knowledge: Strong understanding of federal and state payroll tax laws, wage and hour laws, unemployment insurance, and garnishment processing.</p><p><br></p><p>Skills: Exceptional attention to detail, problem-solving skills, and ability to manage deadlines in a fast-paced environment.</p><p><br></p><p>Communication: Excellent written and verbal communication skills, with the ability to clearly explain payroll-related matters to employees and stakeholders.</p><p><br></p><p>If interested and qualified please apply to this listing or email your resume to jeremy.tranfaglia@roberthalf</p>
  • 2025-10-07T14:34:23Z
Sr. Attorney
  • Boston, MA
  • onsite
  • Permanent
  • 180000.00 - 400000.00 USD / Yearly
  • We are looking for a highly skilled senior attorney to join our Private Clients Practice Group in Boston, Massachusetts. This role focuses on estate and trust administration for high-net-worth clients, combining legal expertise with excellent client service. If you thrive in a collaborative environment and are passionate about estate law and related tax matters, this position offers an opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Manage estate and trust administration processes for high-net-worth clients, ensuring compliance with legal and financial regulations.<br>• Handle probate court procedures, including filings and representation, with meticulous attention to detail.<br>• Prepare and review estate and gift tax returns, ensuring accuracy and adherence to current tax laws.<br>• Facilitate trust distributions, including complex transactions to and from trusts.<br>• Provide expert guidance on estate, gift, and fiduciary income tax matters, including strategic planning and execution.<br>• Collaborate with clients and internal teams to deliver tailored solutions that meet individual estate planning needs.<br>• Maintain up-to-date knowledge of Massachusetts probate court procedures and apply this expertise effectively.<br>• Offer strategic advice and counsel to clients, demonstrating strong communication and problem-solving skills.<br>• Work closely with colleagues in a team-oriented environment to ensure high-quality service delivery.<br>• Contribute to the firm’s growth and innovation by identifying opportunities for process improvement and client engagement.
  • 2025-10-22T15:34:15Z
Tax Manager or Sr. Tax Manager
  • Needham, MA
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p><strong>Job Title</strong>: Tax Manager and/or Senior Tax Manager</p><p><strong>Qualifications</strong>: To be considered for this position, applicants must hold a CPA designation or be a CPA candidate.</p><p><strong>Responsibilities</strong>:</p><ul><li>Prepare federal and state individual, trust, partnership, and corporate tax returns.</li><li>Conduct tax research and analysis.</li><li>Respond to client inquiries as well as notices from the Internal Revenue Service, state, and local tax authorities.</li><li>Maintain books and records, including preparation of bank and credit card reconciliations.</li><li>Assist with the preparation of monthly, quarterly, and yearly financial reports.</li><li>Communicate with clients to gather relevant information, answer inquiries, and provide deliverables.</li></ul><p><br></p>
  • 2025-10-15T17:29:16Z
Tax Director / Tax Manager
  • Boston, MA
  • onsite
  • Permanent
  • 190000.00 - 205000.00 USD / Yearly
  • We are looking for an experienced Tax Director or Tax Manager to join our dynamic team in Boston, Massachusetts. In this role, you will serve as a trusted advisor to clients, offering innovative solutions for complex tax challenges while ensuring compliance with regulatory standards. Your expertise will play a key role in helping clients achieve their business goals through strategic tax planning, risk management, and forward-looking insights.<br><br>Responsibilities:<br>• Manage a diverse portfolio of clients, delivering exceptional service tailored to their needs.<br>• Oversee the preparation, review, and timely filing of various tax forms to ensure accuracy and compliance.<br>• Provide expert consultation on complex tax provisions and support clients on intricate engagements.<br>• Research and stay informed on evolving tax regulations, delivering actionable insights and guidance.<br>• Develop and implement efficient processes to improve project outcomes and departmental workflows.<br>• Mentor and guide team members to foster their growth and enhance overall team performance.<br>• Build and maintain strong client relationships, offering strategic advice to address their unique tax challenges.<br>• Lead business development efforts to expand the firm's reach and contribute to its growth.<br>• Manage financial aspects of engagements, including budgets, billing, and collections.<br>• Drive innovation in tax planning strategies to optimize outcomes for clients.
  • 2025-10-30T16:53:43Z
Service Technician
  • Boston, MA
  • onsite
  • Permanent
  • 65000.00 - 80000.00 USD / Yearly
  • We are seeking a Service Technician to join our team in Boston, Massachusetts. As a Service Technician, you will be instrumental in maintaining and repairing security systems, ensuring their optimal performance. This role involves working with a variety of technologies including Access Control, Alarm Systems, CCTV, Integrated hardware, Intercom systems, and Programming. <br><br>Responsibilities:<br><br>• Conduct regular inspections of security systems to identify and resolve issues<br>• Maintain and repair access control systems, ensuring their optimal functionality<br>• Regularly update and maintain customer records in the system<br>• Perform programming tasks as necessary to ensure the effectiveness of security systems<br>• Handle customer inquiries promptly and professionally<br>• Stay updated with the latest industry trends and advancements in security systems<br>• Adhere to OSHA 10-Hour safety regulations in all tasks<br>• Work with integrated hardware and intercom systems to ensure seamless security operations<br>• Install and maintain CCTV and alarm systems according to customer needs.
  • 2025-10-24T18:34:20Z
Administrative Assistant
  • Beverly, MA
  • onsite
  • Temporary
  • 15.84 - 18.34 USD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to join our team in Beverly, Massachusetts. This is a contract position lasting three months, and it offers the opportunity to contribute to the efficient operation of our warehouse and sample lab. The ideal candidate will demonstrate strong organizational skills, reliability, and the ability to collaborate effectively with others.<br><br>Responsibilities:<br>• Assist warehouse personnel with day-to-day activities to ensure smooth operations.<br>• Prepare and fulfill sample orders, including pouring liquid samples into containers for shipment.<br>• Manage tasks related to the sample lab, such as packing, shipping, receiving, reporting, and maintaining inventory.<br>• Organize storage areas and plan for future capacity requirements to accommodate sample inventory.<br>• Communicate regularly with the main office and sales teams to address requests and resolve issues promptly.<br>• Monitor and replenish supply levels for sample inventory to ensure sufficient stock.<br>• Ensure proper packing, labeling, and marking of dangerous goods shipments.<br>• Conduct physical inventory counts to maintain accurate sample inventory records.<br>• Provide support with administrative tasks such as data entry and answering inbound calls.
  • 2025-10-29T20:09:05Z
Legal Assistant
  • Manchester, NH
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for an experienced Legal Assistant to join our team in Manchester, New Hampshire. In this long-term contract position, you will play a vital role in supporting attorneys with administrative and operational tasks while ensuring seamless case management and client service. This opportunity is ideal for someone with a strong background in litigation who thrives on organization and precision.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to attorneys, including scheduling, correspondence, and case management.<br>• Manage electronic filing of legal documents with court systems, ensuring accuracy and compliance.<br>• Coordinate and oversee attorney calendars, including critical meetings, deadlines, and court appearances.<br>• Organize, retrieve, and update case files and correspondence using document management systems, preferably NetDocuments.<br>• Prepare, format, proofread, and edit legal documents using Microsoft Word and Adobe Acrobat.<br>• Handle communication with clients, court personnel, and other legal professionals to facilitate smooth interactions.<br>• Perform general administrative tasks such as scanning, filing, and mail distribution to support daily office functions.
  • 2025-11-05T13:34:25Z
Tax Staff - Public
  • Worcester, MA
  • onsite
  • Permanent
  • 80000.00 - 110000.00 USD / Yearly
  • <p>We are looking for a skilled Tax Staff Accountant to join our team in Worcester, Massachusetts. In this hybrid role, you will focus on tax compliance and preparation, ensuring accurate and timely filing of returns while assisting in financial statement preparation. This position offers an excellent opportunity to apply your expertise in tax regulations and accounting in a collaborative environment.</p><p><br></p><p>For Immediate interview please call Victor Muller at 508 205 2136</p><p><br></p><p>Responsibilities:</p><p>• Prepare individual and corporate tax returns in compliance with applicable laws and regulations.</p><p>• Analyze financial data to ensure accuracy and optimize tax outcomes for clients.</p><p>• Assist in the preparation of financial statements, ensuring timely and precise reporting.</p><p>• Stay updated on current tax policies and apply them effectively to client accounts.</p><p>• Collaborate with team members to handle multiple projects simultaneously while maintaining high-quality standards.</p><p>• Provide exceptional client service by addressing tax-related inquiries and offering tailored solutions.</p><p>• Organize and manage tax documents and records to ensure compliance and accessibility.</p><p>• Utilize accounting software and tools to streamline tax preparation processes.</p><p>• Identify opportunities for tax savings and advise clients on strategies to minimize liabilities.</p>
  • 2025-10-02T21:34:20Z
Collections Specialist
  • Framingham, MA
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
  • 2025-10-23T19:24:09Z
Accounting Clerk
  • Ayer, MA
  • onsite
  • Permanent
  • 52000.00 - 57000.00 USD / Yearly
  • <p>Principal Responsibilities:</p><p><br></p><p>· Prepare and distribute invoices to customers</p><p><br></p><p>· Post payments received against appropriate customer accounts</p><p><br></p><p>· Look up and post any adjustments to the proper general ledger account</p><p><br></p><p>· Telephone, fax/email customers to obtain any additional data to support proper cash application, collection activities</p><p><br></p><p>· Participate in inventory record keeping activities.</p><p><br></p><p>· Receive and verify invoices and requisitions for goods and services</p><p><br></p><p>· Process invoices for payment to vendors by preparing and entering them into Accounts Payable system</p><p><br></p><p>· Research and resolve issues related to vendor payments</p><p><br></p><p>· Maintain and post ship-start (order) files into system</p><p><br></p><p>· Confirm and modify pricing, of raw materials & finished goods, as necessary in accordance to policy</p><p><br></p><p>· Participate in period-end close activities as determined by Finance leadership.</p><p><br></p><p>· Participate in financial audits as needed or requested</p><p><br></p><p>· Create and distribute any assigned daily system report(s) to appropriate company personnel</p><p><br></p><p>· Provide front line customer relations support (employees, vendors, customers, etc.)</p><p><br></p><p>· Maintain updated vendor files and correspondence.</p><p><br></p><p>· Provide backup for reception – answering phone calls, directing visitors, distributing mail, ordering office supplies when necessary.</p><p><br></p><p>· All other duties as assigned</p><p><br></p><p><br></p><p>Please send resume to jeremy.tranfaglia@roberthalf</p>
  • 2025-10-07T14:44:59Z
Tax Preparer
  • Swansea, MA
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • We are looking for a skilled Tax Preparer to join our team on a long-term contract basis in Swansea, Massachusetts. In this role, you will be responsible for preparing and reviewing tax returns, ensuring accuracy, and maintaining compliance with regulations. This position offers an opportunity to work with individual and corporate tax filings while utilizing your expertise in tax preparation.<br><br>Responsibilities:<br>• Prepare comprehensive tax returns, ensuring all necessary information is gathered from clients.<br>• Communicate with clients to request and collect missing documentation or details.<br>• Digitally organize and file all tax-related documents by scanning and entering them into the system.<br>• Conduct an initial review of completed tax returns before forwarding them to the managing team.<br>• Handle tax preparation for individual clients, as well as partnerships and corporations.<br>• Utilize UltraTax software to efficiently process tax filings and maintain accuracy.<br>• Stay updated on tax laws and regulations, applying changes to ensure compliance.<br>• Provide excellent client service by addressing questions and offering guidance throughout the tax preparation process.
  • 2025-11-05T14:38:55Z
Tax Staff OR Tax Manager
  • Manchester, NH
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Our client is adding to their growing staff & are now looking for someone who enjoys client interaction & being in the thick of tax strategy & planning! EA, CPA or just solid tax advisor experience needed.  </p><p>If this catches your attention, let's connect! CASEY WIGGIN on LINKEDIN</p><p><br></p><p>• Prepare individual, trust, and small business tax returns with accuracy and timeliness</p><p>• Ensure compliance with federal and state regulations</p><p>• Stay current on tax code updates and planning opportunities</p><p>• Deliver tax planning insights to clients as needed</p><p>• Identify and educate tax clients about the benefits of our financial planning and estate/legacy services</p><p>• Facilitate smooth handoffs to the appropriate departments</p><p>• Track first appointments and support follow-through to ensure client satisfaction</p><p>• Collaborate with internal teams to align client goals with service offerings</p>
  • 2025-10-28T22:43:48Z
Senior Tax Manager - Public
  • Hopkinton, MA
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p>We are looking for an experienced Senior Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will lead a talented group while providing expert guidance on tax matters for a diverse range of clients. This is an excellent opportunity to leverage your expertise in tax compliance, returns, planning, and research to deliver outstanding service and contribute to the growth of our practice.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of accountants and managers to ensure accurate and efficient delivery of client services.</p><p>• Conduct comprehensive reviews of tax returns for C-Corporations, S-Corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Supervise and direct team members, providing regular progress updates to senior leadership and partners.</p><p>• Coordinate proactive tax planning meetings with clients and ensure timely submission of tax filings.</p><p>• Apply a strong understanding of reporting requirements, including ASC 740 and other relevant standards.</p><p>• Perform in-depth tax research using tools such as Thomson Reuters Checkpoint and present findings to client management or boards.</p><p>• Build and maintain a reliable referral network to support business development efforts.</p><p>• Manage client relationships to deliver exceptional service and identify opportunities for additional engagement.</p>
  • 2025-11-04T18:08:46Z
Tax Senior Manager
  • Newton, MA
  • onsite
  • Permanent
  • 140000.00 - 160000.00 USD / Yearly
  • <p>We are looking for an experienced Tax Senior Manager to join a reputable public accounting firm in Newton, Massachusetts. This role involves providing strategic tax and consulting services to pass-through entities, including S-corporations and partnerships, as well as managing the personal tax needs of business owners. The ideal candidate will excel in client engagement, team leadership, and delivering impactful tax planning and compliance solutions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee tax planning, preparation, and research for S-corporations, partnerships, and individual tax returns of business owners.</p><p>• Manage client engagements and ensure timely delivery of high-quality services.</p><p>• Review and supervise the work of less experienced team members, providing guidance and mentorship.</p><p>• Conduct detailed reviews of tax returns to identify and resolve issues effectively.</p><p>• Develop and implement tax strategies that optimize client outcomes and minimize liabilities.</p><p>• Prepare written tax advice and responses to client inquiries with professionalism and accuracy.</p><p>• Maintain strong client relationships by addressing expectations and delivering exceptional service.</p><p>• Monitor and manage project budgeting, staffing, and billing processes.</p><p>• Perform research on complex tax issues and provide concise analyses and recommendations.</p><p>• Identify opportunities for improving processes and introducing innovative solutions for clients and the firm.</p>
  • 2025-10-15T17:34:07Z
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