We are looking for a dedicated Customer Service Representative to join our team in Rockland, Massachusetts. In this role, you will provide exceptional support to customers and internal teams, ensuring smooth communication and efficient handling of inquiries and orders. The ideal candidate thrives in a fast-paced environment and possesses strong organizational skills, technical aptitude, and a commitment to delivering excellent service.<br><br>Responsibilities:<br>• Engage directly with customers to understand their needs and provide tailored solutions.<br>• Prepare accurate quotations for new pumps, pump systems, and spare parts.<br>• Process customer orders promptly while verifying accuracy and required documentation.<br>• Manage purchase orders and coordinate expedited deliveries to meet customer expectations.<br>• Track shipments, provide schedules, and ensure timely delivery of goods.<br>• Organize and support trade shows and seminars as needed.<br>• Maintain detailed records and generate reports to support operational efficiency.<br>• Collaborate with sales representatives and management to address account activities.<br>• Provide technical insights and assistance to customers regarding product offerings.<br>• Execute administrative tasks to ensure seamless support for internal and external stakeholders.
<p>Robert Half is looking for a detail-oriented Customer Service/Data Entry candidate to support in a long-term engagement in Franklin MA. In this role you will be responsible for Customer Service, Data Entry, Replying to Customer inquiries, phone and email communication. This role is Monday-Friday 8am-4:30pm. Paying up to $19.50 depending on experience.</p>
We are looking for a motivated Service Partner Recruiting Associate to join our team in North Attleboro, Massachusetts. This contract position is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys building relationships with service providers. The role involves engaging with potential partners to ensure alignment with our operational needs while delivering exceptional customer service.<br><br>Responsibilities:<br>• Conduct outbound calls to blue-collar service providers to discuss winter work opportunities and gauge interest.<br>• Maintain a detail-oriented and steady demeanor while presenting information clearly and confidently.<br>• Follow up with service providers who have not responded to previous outreach to confirm their interest.<br>• Collaborate closely with subject matter experts to ensure effective communication and alignment.<br>• Support two team members within an eight-person team by providing consistent and reliable assistance.<br>• Qualify service providers by assessing their equipment and verifying their insurance coverage for snow removal.<br>• Build and nurture relationships with service partners through meaningful interactions.<br>• Utilize troubleshooting skills to address concerns and ensure smooth onboarding processes.<br>• Leverage recruitment or outdoor trades experience to enhance partner engagement and operational success.
<p>We are looking for a Law Office Services Associate to join our team on a contract basis in Boston, Massachusetts. In this role, you will provide essential support for back-office operations, including copy and mail services in both physical and digital formats. You will also assist with hospitality, reception, and other service lines, ensuring seamless execution of daily tasks and client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Perform reprographics and mail services tasks, adhering to established procedures and deadlines.</p><p>• Maintain accurate logs for all office services work to ensure proper tracking.</p><p>• Handle intake functions and prioritize workflow to meet client needs efficiently.</p><p>• Conduct quality assurance checks on completed work to uphold service standards.</p><p>• Troubleshoot basic equipment issues and ensure proper operation of machinery.</p><p>• Load and manage supplies such as paper and toner for equipment.</p><p>• Communicate effectively with supervisors and clients regarding job status or deadline concerns.</p><p>• Follow company and client policies while using resources in a cost-effective manner.</p><p>• Lift and move items up to 50 lbs regularly to support operational needs.</p><p>• Collaborate with team members to ensure smooth operations and client satisfaction.</p>
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Dorchester, Massachusetts. The ideal candidate will provide essential support to daily operations, ensuring smooth functionality and excellent customer service. Proficiency in Spanish and experience with OneSite are highly desirable for this role.<br><br>Responsibilities:<br>• Greet visitors and manage reception duties with professionalism and efficiency.<br>• Handle customer inquiries and provide exceptional service to meet their needs.<br>• Perform administrative tasks such as scheduling appointments, organizing files, and maintaining records.<br>• Support team operations by preparing documents, reports, and correspondence.<br>• Utilize OneSite software to assist with data management and operational tasks.<br>• Coordinate communication between departments and external contacts.<br>• Maintain a clean and organized workspace to enhance office productivity.<br>• Ensure timely completion of assigned tasks while adhering to company policies.<br>• Assist with general office duties, including ordering supplies and managing inventory.<br>• Provide translation support in Spanish when needed, ensuring effective communication.
We are looking for an Administrative Assistant to join an academic department in Roxbury, Massachusetts, on a contract basis. This role is integral to ensuring smooth daily operations, providing administrative support to faculty and staff, and maintaining organizational efficiency. The ideal candidate will be detail-oriented, proactive, and able to thrive in a dynamic educational environment.<br><br>Responsibilities:<br>• Provide administrative support to academic staff, including managing correspondence and scheduling meetings.<br>• Maintain accurate records and files, ensuring easy access to important documents when needed.<br>• Assist with laboratory-related administrative tasks, coordinating with technicians and maintaining inventory.<br>• Handle inquiries from students, staff, and external parties with professionalism and excellent customer service.<br>• Support departmental activities by preparing reports, presentations, and other materials.<br>• Monitor and manage office supplies, placing orders as required to ensure continuous availability.<br>• Collaborate with faculty and staff to streamline administrative processes.<br>• Organize and maintain departmental calendars, ensuring timely communication of key dates and events.<br>• Facilitate communication between departments, ensuring alignment on administrative priorities.<br>• Perform other duties as assigned to support the efficient operation of the academic department.
We are looking for a detail-oriented Receptionist to join our team in Swansea, Massachusetts. In this Contract position, you will play a key role in ensuring smooth front desk operations while delivering excellent customer service to visitors and clients. This role requires strong organizational skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring their inquiries are addressed effectively.<br>• Schedule appointments and manage calendars using Microsoft Outlook.<br>• Distribute tax returns, provide instructions, and connect clients with tax preparers for further clarification.<br>• Process payments, including credit card transactions and checks, accurately and securely.<br>• Assemble and organize paper tax returns using UltraTax software.<br>• Scan and file documents systematically to maintain accurate records.<br>• Print financial reports as needed and ensure they are prepared for distribution.<br>• Handle shifting priorities and adapt to changes in workload effectively.<br>• Collect and organize client documents in preparation for tax processing.<br>• Provide exceptional customer service, maintaining a friendly and approachable demeanor.
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Cambridge, Massachusetts. This position is entirely onsite and requires exceptional organizational skills to manage daily operations effectively. As the face of our company, you will play a key role in ensuring smooth communication and welcoming experiences for all guests and visitors.<br><br>Responsibilities:<br>• Create and manage work orders to ensure operational efficiency.<br>• Serve as the primary contact for greeting and checking in guests attending events.<br>• Issue visitor badges and maintain accurate records of guest access.<br>• Provide parking passes to visitors as required.<br>• Answer and direct calls using a multi-line phone system.<br>• Maintain clear and timely email correspondence with clients and internal teams.<br>• Organize files and documents to ensure easy retrieval and secure storage.<br>• Schedule appointments and manage calendars to support team operations.<br>• Utilize Microsoft Office tools, including Excel, Outlook, and Word, for administrative tasks.<br>• Deliver excellent customer service by addressing inquiries and resolving concerns promptly.
We are looking for a Front Desk Coordinator to join our team in Pocasset, Massachusetts. This contract position offers an opportunity to contribute to a dynamic environment while providing essential administrative and organizational support. The role is ideal for someone who excels in maintaining smooth front desk operations and enjoys interacting with clients and team members.<br><br>Responsibilities:<br>• Greet and assist visitors in a detail-oriented and welcoming manner.<br>• Manage incoming calls, emails, and correspondence efficiently.<br>• Handle filing and document organization to ensure accurate record-keeping.<br>• Coordinate scheduling and appointments to optimize office operations.<br>• Support the team with administrative tasks, including data entry and document preparation.<br>• Ensure the front desk area remains organized and presentable at all times.<br>• Collaborate with team members to address client inquiries and provide excellent customer service.<br>• Assist with CPA-related tasks during tax season.<br>• Monitor office supplies and place orders when necessary.
<p>We are looking for an experienced Part-Time Administrative Assistant to join our team in Boston, Massachusetts. As part of a healthcare-focused organization, you will play a key role in supporting daily operations and ensuring smooth communication across departments. This is a long-term contract position offering a dynamic work environment and the opportunity to make a meaningful contribution.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily administrative tasks, including scheduling meetings and maintaining calendars.</p><p>• Respond to inbound calls and direct inquiries to the appropriate departments.</p><p>• Perform accurate data entry and maintain organized records.</p><p>• Provide receptionist duties by welcoming visitors and ensuring they are directed appropriately.</p><p>• Support office operations by ordering supplies and coordinating facility needs.</p><p>• Assist in preparing reports, presentations, and other documentation as required.</p><p>• Collaborate with team members to ensure efficient workflow and task completion.</p><p>• Monitor and prioritize incoming correspondence, including emails and physical mail.</p><p>• Uphold confidentiality and professionalism in all interactions.</p>
<p>We are looking for a Client Service Representative to join our team in Boston, Massachusetts. This long-term contract position offers an exciting opportunity to deliver top-tier client service while utilizing your expertise in fund accounting and financial analysis. The role requires someone with strong attention to detail who can effectively manage client inquiries, produce accurate reports, and ensure seamless resolution of accounting-related issues.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and accurately to client inquiries, ensuring exceptional service delivery.</p><p>• Calculate daily NAVs and prepare month-end and year-end financial reports.</p><p>• Generate and review various internal and external reports to meet client and organizational needs.</p><p>• Utilize internal technology platforms to manage client servicing tasks efficiently.</p><p>• Investigate and resolve accounting-related discrepancies and issues on a daily basis.</p><p>• Collaborate with internal teams to address client concerns and deliver customized solutions.</p><p>• Apply knowledge of corporate actions, equity, fixed income, and derivative investments to support client needs.</p><p>• Ensure compliance with deadlines and quality standards in a fast-paced environment.</p><p>• Leverage analytical skills to interpret data, workflows, and numeric information for problem-solving.</p><p>• Maintain proficiency in financial tools such as Excel, Bloomberg, and Reuters to optimize reporting and analysis.</p>
<p><strong>Overview</strong></p><p>We are seeking an administrative specialist to join our team. This position provides technical, clerical, and fiscal support to the Director of Assessing and the Board of Assessors. Responsibilities include preparing tax bills, maintaining property records, processing exemptions and abatements, and assisting residents with inquiries. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and process real estate and excise tax bills, abatements, and related records.</li><li>Update property ownership and sales data in the CAMA system; research MLS listings for assessment accuracy.</li><li>Generate and maintain sales reports using SQL; provide public access to reports.</li><li>Download and review deeds and related documents; ensure accurate records and assist residents with requests.</li><li>Review confidential exemption applications, determine eligibility, and enter data into Munis; report to MA DOR via Gateway.</li><li>Process excise tax commitments from RMV, calculate dealer plate bills, and authorize abatements; liaise with RMV and other towns to resolve errors.</li><li>Log building permits, update maps, and verify data with the Building Department.</li><li>Manage Community Preservation Act exemptions, mass mailings, and reporting.</li><li>Maintain the Board of Assessors’ website and certify abutters’ lists for municipal boards.</li><li>Handle monthly cash turnovers and monitor office workflow to meet deadlines.</li><li>Respond to inquiries via phone, email, and in person, explaining laws and procedures.</li></ul>
<p><strong>Systems Analyst / Architect – Intermediate</strong></p><p>26‑Week Contract | Onsite | Quincy, MA</p><p><br></p><p><strong>Overview</strong></p><p>We are seeking an Intermediate Systems Analyst/Architect for a 26‑week onsite engagement in Quincy, MA. The ideal candidate will support workflow optimization, software deployment governance, data analysis, and issue resolution across multiple teams. This role involves significant interaction with end users and requires strong communication, analytical ability, and technical fluency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Become proficient in various proprietary data sources and integrate their use to track initiatives and the context surrounding them.</li><li>Guide end users through workflow processes to reduce friction in software development, deployment, and governance activities.</li><li>Generate, customize, and deliver reports or logs related to initiative metadata and historical activity for stakeholder review.</li><li>Analyze the root cause of system defects, workflow gaps, or technical issues.</li><li>Recommend mitigation strategies and improvements to streamline workflows and resolve recurring pain points.</li><li>Draft and communicate proposals to team members and development groups for enhancements, requirements, or fixes to improve system performance and address defects.</li></ul><p><br></p>
We are looking for an organized and detail-oriented individual to join our healthcare team in Boston, Massachusetts as a Patient Registration Specialist. In this contract position, you will play a critical role in ensuring a seamless patient intake process while maintaining high standards of accuracy and efficiency. This role demands strong communication skills and the ability to collaborate effectively within a dynamic healthcare environment.<br><br>Responsibilities:<br>• Manage new patient intakes and inpatient admissions with accuracy and timeliness.<br>• Coordinate with outpatient clinics and care managers to place orders and facilitate same-day scheduling.<br>• Liaise with referring providers to ensure smooth transitions from referrals to appointments.<br>• Support uninsured patients by assisting with financial counseling procedures.<br>• Perform general office tasks, including scanning, filing, and faxing as needed.<br>• Maintain comprehensive records and documentation to support patient registration processes.<br>• Collaborate with team members to streamline workflows and improve patient experiences.<br>• Address inquiries from patients and providers, delivering excellent customer service.<br>• Ensure compliance with healthcare regulations and organizational policies.
<p>Our client is a growing organization seeking a <strong>Cash Application Specialist</strong> to support their finance team by ensuring the accurate and timely application of customer payments and the overall integrity of accounts receivable. This role will focus on applying and reconciling daily cash receipts, researching and resolving unapplied or short-paid items, and maintaining accurate records within the ERP system. The specialist will also manage customer deductions and chargebacks, including researching validity, preparing dispute documentation, and partnering cross-functionally with Sales, Supply Chain, Trade Marketing, and Customer Service to drive timely resolution. In addition, the role will support account reconciliations, reporting, credit support, and month-end close activities, while analyzing trends and recommending process improvements in a fast-paced, growing environment.</p>
<p>We are looking for a dedicated Front Desk Coordinator to join our team on a contract basis. This role is ideal for someone with excellent organizational skills and the ability to provide outstanding customer service in a detail-oriented setting. As the first point of contact, you will be responsible for ensuring smooth day-to-day operations and creating a welcoming environment for visitors.</p><p><br></p><p>Responsibilities:</p><p>• Greet clients, visitors, and employees with courtesy and ensure they are directed appropriately.</p><p>• Manage incoming calls, emails, and other communications to provide accurate information and assistance.</p><p>• Maintain cleanliness and organization of the reception area to create a positive impression.</p><p>• Schedule appointments and coordinate meeting rooms as needed.</p><p>• Handle administrative tasks, including filing, data entry, and managing office supplies.</p><p>• Assist with distributing mail and packages to the appropriate departments.</p><p>• Provide support to team members and management by coordinating daily operations.</p><p>• Monitor and address any issues related to front desk equipment or supplies.</p><p>• Serve as a liaison between visitors and internal teams to facilitate communication.</p><p>• Ensure compliance with company policies and procedures related to front desk operations.</p>
We are looking for an organized and personable Medical Receptionist to join our team on a contract basis in Randolph, Massachusetts. This role is perfect for someone who thrives in a fast-paced environment and enjoys interacting with patients and staff. The position offers an opportunity to gain valuable experience while supporting a healthcare facility during contract coverage needs.<br><br>Responsibilities:<br>• Answer incoming phone calls promptly and direct them to the appropriate staff or department.<br>• Schedule patient appointments efficiently and ensure accurate data entry into scheduling systems.<br>• Maintain organized records by entering data into Microsoft Office software and other relevant platforms.<br>• Greet patients warmly upon arrival and assist them with check-in procedures.<br>• Provide exceptional customer service, ensuring patients feel welcomed and supported.<br>• Collaborate with team members to manage daily tasks and maintain workflow.<br>• Utilize MediSoft software for administrative tasks, if applicable, with training provided.<br>• Handle multiple responsibilities effectively while maintaining a positive attitude.<br>• Assist with basic office duties, including filing and organizing documents.
We are looking for an experienced Contracts Manager to join our team on a contract basis in Lowell, Massachusetts. In this role, you will play a key part in managing, negotiating, and drafting various customer and supplier agreements, including those related to SaaS and PaaS. This position requires a proactive and detail-oriented individual who can collaborate with cross-functional teams while ensuring compliance with corporate policies and legal regulations.<br><br>Responsibilities:<br>• Review, draft, and negotiate customer and supplier contracts, including SaaS and PaaS agreements, ensuring alignment with company policies.<br>• Collaborate with sales, operations, finance, and other internal teams to address contract-related questions and provide guidance.<br>• Deliver excellent customer service to both internal stakeholders and external clients by addressing contractual concerns promptly and effectively.<br>• Analyze and revise contractual templates or develop new agreements as needed to meet business requirements and regulatory standards.<br>• Ensure all contracts comply with relevant laws, corporate policies, and industry regulations, including GDPR and cybersecurity standards.<br>• Stay updated on industry trends, particularly in software, IT, and privacy practices, to support effective contract management.<br>• Utilize Microsoft Office applications, Salesforce, and other tools in an Apple environment to manage contract documentation and reporting.
We are partnering with a well-established distribution company in the MetroWest area that is looking to add a skilled and proactive Sales Support detail oriented to their team. This position is ideal for someone with experience supporting distributor networks and sales teams in a fast-paced, customer-focused environment. In this role, you will provide critical support to the sales organization by assisting with a wide range of activities that directly impact sales effectiveness and customer satisfaction. Responsibilities include coordinating and preparing materials for sales presentations and internal/external meetings, compiling sales reports and analytics, assisting with pricing and product information requests, and managing key project timelines in partnership with sales reps and leadership. You will also serve as a point of contact for vendors, customers, and internal stakeholders, ensuring timely follow-up, accurate communication, and excellent service. This role requires a high level of organization, attention to detail, and the ability to juggle multiple priorities and deadlines. For immediate consideration, please contact Dan Duggan at (508) 205-2126.
We are looking for an experienced Accounts Receivable Specialist to join our team in Burlington, Massachusetts. In this long-term contract role, you will play a pivotal part in managing the company's financial transactions, ensuring accuracy in billing processes, and maintaining positive relationships with commercial clients. This position offers an excellent opportunity for professionals who thrive in a fast-paced, detail-oriented environment.<br><br>Responsibilities:<br>• Process and monitor accounts receivable transactions to ensure timely and accurate posting.<br>• Handle cash applications and reconcile payments with outstanding invoices.<br>• Manage commercial collections by communicating with clients to resolve overdue accounts.<br>• Prepare and issue billing statements while verifying accuracy and compliance with company policies.<br>• Track and analyze cash activity to provide detailed reporting to management.<br>• Collaborate with internal teams to address discrepancies and improve workflows.<br>• Ensure adherence to financial regulations and company standards in all receivable functions.<br>• Maintain organized records of transactions and support audit processes as needed.<br>• Provide exceptional customer service to clients regarding account inquiries and payment issues.
<p>We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation.</p><p><br></p><p>Responsibilities:</p><p>• Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions.</p><p>• Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency.</p><p>• Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance.</p><p>• Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes.</p><p>• Ensure adherence to banking regulations, organizational policies, and security protocols.</p><p>• Contribute to achieving sales and performance targets through proactive engagement and service.</p><p>• Participate in community events and outreach programs to strengthen the bank's local presence.</p>
We are looking for an experienced Litigation Attorney to join our dynamic team in Boston, Massachusetts. In this role, you will handle a diverse range of cases, providing strategic legal counsel and representation to clients. This position offers an exciting opportunity to make a meaningful impact while advancing your career within a highly skilled services environment.<br><br>Responsibilities:<br>• Manage all aspects of litigation cases, including case strategy, research, and preparation.<br>• Represent clients in court proceedings, arbitrations, and mediations.<br>• Provide expert legal advice on employment law and civil litigation matters.<br>• Draft and review legal documents such as pleadings, motions, and contracts.<br>• Conduct pre-litigation assessments to identify risks and develop case strategies.<br>• Collaborate with senior attorneys and other team members to deliver high-quality legal services.<br>• Ensure compliance with applicable laws and regulations throughout the litigation process.<br>• Maintain strong client relationships and communicate effectively regarding case progress.<br>• Stay updated on changes in civil and employment law to ensure best practices.<br>• Participate in business development efforts to expand the firm's litigation practice.
We are looking for an experienced Tax Director or Tax Manager to join our dynamic team in Boston, Massachusetts. In this role, you will serve as a trusted advisor to clients, offering innovative solutions for complex tax challenges while ensuring compliance with regulatory standards. Your expertise will play a key role in helping clients achieve their business goals through strategic tax planning, risk management, and forward-looking insights.<br><br>Responsibilities:<br>• Manage a diverse portfolio of clients, delivering exceptional service tailored to their needs.<br>• Oversee the preparation, review, and timely filing of various tax forms to ensure accuracy and compliance.<br>• Provide expert consultation on complex tax provisions and support clients on intricate engagements.<br>• Research and stay informed on evolving tax regulations, delivering actionable insights and guidance.<br>• Develop and implement efficient processes to improve project outcomes and departmental workflows.<br>• Mentor and guide team members to foster their growth and enhance overall team performance.<br>• Build and maintain strong client relationships, offering strategic advice to address their unique tax challenges.<br>• Lead business development efforts to expand the firm's reach and contribute to its growth.<br>• Manage financial aspects of engagements, including budgets, billing, and collections.<br>• Drive innovation in tax planning strategies to optimize outcomes for clients.
<p>Robert Half Legal Permanent Placement is looking for a skilled and detail-oriented <strong>Legal Assistant in Probate</strong> to join our team in <strong>Wellesley, MA</strong>. This role focuses on providing comprehensive support to our estate planning and probate team, ensuring smooth operations and exceptional client service. You will handle a mix of administrative and legal tasks, contributing to the preparation and management of sensitive estate matters. <strong>1-day WFH.</strong></p><p><br></p><p>Responsibilities:</p><p>• Draft and review probate-related documents, including petitions, inventories, motions, and trust distributions.</p><p>• Prepare and file legal documents with probate courts while adhering to strict deadlines and compliance requirements.</p><p>• Maintain organized case files, both digitally and physically, for easy access to wills, trust documents, and other legal records.</p><p>• Assist in preparing case summaries, agendas, and affidavits for client meetings and court appearances.</p><p>• Manage scheduling and coordinate appointments, ensuring calendars are up-to-date and workflows are streamlined.</p><p>• Conduct basic legal research to support case preparation using tools such as Westlaw.</p><p>• Collaborate with beneficiaries, court officials, financial institutions, and other parties to gather critical information and resolve inquiries.</p><p>• Support the attorney and paralegals in administrative tasks to improve operational efficiency.</p>
We are looking for an experienced Legal Assistant to join our team in Manchester, New Hampshire. In this long-term contract position, you will play a vital role in supporting attorneys with administrative and operational tasks while ensuring seamless case management and client service. This opportunity is ideal for someone with a strong background in litigation who thrives on organization and precision.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to attorneys, including scheduling, correspondence, and case management.<br>• Manage electronic filing of legal documents with court systems, ensuring accuracy and compliance.<br>• Coordinate and oversee attorney calendars, including critical meetings, deadlines, and court appearances.<br>• Organize, retrieve, and update case files and correspondence using document management systems, preferably NetDocuments.<br>• Prepare, format, proofread, and edit legal documents using Microsoft Word and Adobe Acrobat.<br>• Handle communication with clients, court personnel, and other legal professionals to facilitate smooth interactions.<br>• Perform general administrative tasks such as scanning, filing, and mail distribution to support daily office functions.