<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>We are looking for an Accounts Receivable Specialist to join our team in East Weymouth, Massachusetts. In this role, you will play a key part in managing financial transactions, ensuring accurate billing, and maintaining compliance with payroll and accounting standards. This position offers an opportunity to work in a dynamic environment where attention to detail and teamwork are highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Process and upload invoices to customer and vendor portals, resolving any portal-related issues promptly.</p><p>• Generate and review customer statements monthly, coordinating with managers to ensure accuracy.</p><p>• Follow up on outstanding accounts by sending reminders, negotiating payment plans, and maintaining communication with customers.</p><p>• Prepare weekly collection reports, detailing communication, payment commitments, and overdue balances.</p><p>• Maintain organized customer files, including credit applications, agreements, payment records, and other essential documentation.</p><p>• Produce and distribute reports such as invoice summaries and no-service lists for accounts exceeding credit limits.</p><p>• Generate lien waivers for projects and manage the schedule of values and progress billings in collaboration with managers.</p><p>• Reconcile accounts receivable subledger with the general ledger and assist in preparing month-end reports.</p><p>• Support audits and bonding processes by compiling necessary financial documentation.</p><p>• Assist with payroll preparation, verifying time entries and ensuring compliance with labor regulations.</p>
We are looking for an experienced Payroll Specialist to join our team on a long-term contract basis. In this role, you will oversee full-cycle payroll operations, ensuring accuracy and compliance with multi-state regulations. This position is based in Waltham, Massachusetts, and offers an excellent opportunity to contribute to a dynamic and growing organization.<br><br>Responsibilities:<br>• Manage and execute full-cycle payroll processes for a large workforce across multiple states.<br>• Ensure compliance with federal, state, and local payroll regulations.<br>• Utilize ADP Workforce Now to process payroll for over 500 employees.<br>• Address and resolve payroll discrepancies in a timely manner.<br>• Collaborate with HR and Finance teams to ensure seamless payroll operations.<br>• Maintain accurate payroll records and generate reports as needed.<br>• Support employees with payroll-related inquiries and provide clear communication.<br>• Assist in improving payroll workflows and implementing best practices.<br>• Stay updated on payroll laws and regulations to ensure ongoing compliance.
<p>We are looking for a detail-oriented Billing Specialist to join our client in Providence, Rhode Island. This position requires a proactive individual who can efficiently manage billing processes, ensure accuracy, and maintain effective communication with clients and internal teams. If you thrive in a collaborative environment and excel at handling multiple tasks, this role is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate with internal teams to address time entries and billing-related inquiries, ensuring timely follow-up and resolution.</p><p>• Prepare, process, and finalize client invoices, adhering to specific requirements and deadlines.</p><p>• Edit attorney bills upon request, including corrections for grammar and spelling.</p><p>• Review and reconcile account balances for Work In Progress and Accounts Receivable as necessary.</p><p>• Respond to client requests for invoice copies, billing histories, and trust ledger information.</p><p>• Monitor and track turnaround times throughout the billing cycle to maintain efficiency.</p><p>• Assist attorneys with time entry processes and ensure compliance with established protocols.</p><p>• Audit client and matter opening rules to identify and resolve any issues impacting billing accuracy.</p><p>• Input specific billings into online portals following client-provided guidelines.</p><p>• Collaborate with a dedicated three-person billing team to share responsibilities effectively.</p>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our client in New Bedford, Massachusetts. This role is crucial in ensuring accurate and timely processing of vendor invoices, payments, and reconciliations. The ideal candidate will be highly organized, possess strong communication skills, and excel in maintaining compliance with company policies and procedures. The company pays 100% of the employee benefits. </p><p><br></p><p>Responsibilities:</p><p>•Communicate effectively with project managers and vendors to secure necessary approvals for invoices and resolve discrepancies.</p><p>• Prepare and process payments, including checks, credit cards, and electronic transfers, while managing records and filing paid invoices.</p><p>• Maintain accurate records of subcontractor and vendor insurance certificates, ensuring compliance with requirements and updating systems accordingly.</p><p>• Handle state agency reporting related to subcontractor payments and ensure timely submission.</p><p>• Reconcile vendor accounts, credit card statements, and accounts payable to the general ledger.</p><p>• Respond promptly to inquiries from vendors and staff regarding invoice statuses and payment details.</p><p>• Support the development and improvement of departmental policies and procedures while assisting with special projects as assigned.</p><p>• Collaborate with other departments, providing cross-training and assistance when needed.</p>
<p>We are seeking an experienced <strong>Tax Specialist</strong> to support individual, fiduciary, and partnership tax preparation during a busy season workload. This role will focus heavily on preparing and reviewing <strong>1040s, 1041s, and K‑1s</strong>, and requires hands-on experience with <strong>ProSystem CCH or Axcess</strong>. The position is <strong>hybrid in downtown Boston</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and review <strong>individual (1040)</strong>, <strong>fiduciary (1041)</strong>, and <strong>K‑1</strong> tax returns</li><li>Assist with partnership and trust tax filings</li><li>Ensure timely and accurate tax compliance and documentation</li><li>Research tax issues and support the team with technical questions</li><li>Maintain organized workpapers and support audit requests as needed</li><li>Communicate with clients and internal teams regarding missing information or clarifications</li><li>Contribute to process improvements during peak tax cycles</li></ul><p><strong>Schedule & Location:</strong></p><ul><li><strong>Hybrid – Downtown Boston</strong> (2–3 days onsite per week)</li></ul>
We are looking for a dedicated Onboarding Specialist to join our Human Resources team on a contract basis in Cambridge, Massachusetts. In this role, you will play a vital part in ensuring new employees have a seamless and positive onboarding experience. This position requires strong organizational skills, attention to detail, and a passion for creating processes that support HR compliance and operational excellence.<br><br>Responsibilities:<br>• Coordinate and oversee the onboarding process for new hires, ensuring all required documentation is completed accurately and promptly.<br>• Facilitate background checks and ensure compliance with company policies and legal requirements.<br>• Collaborate with hiring managers and team leads to streamline onboarding activities and address any concerns.<br>• Manage HRIS systems to maintain accurate employee records and track onboarding progress.<br>• Ensure compliance with HR policies and procedures throughout the onboarding process.<br>• Serve as a point of contact for new employees, answering questions and providing guidance during their transition.<br>• Develop and improve onboarding materials to enhance the overall experience for new hires.<br>• Communicate effectively with internal teams to ensure onboarding aligns with organizational goals.<br>• Monitor and report on onboarding metrics to identify areas for improvement.<br>• Support other HR administrative tasks as needed.
We are looking for a Benefits and HRIS Specialist to join our team in Boston, Massachusetts. In this role, you will oversee various aspects of employee benefits programs and ensure efficient management of HRIS systems. This is a Contract to permanent position, offering an opportunity to contribute to a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Administer and manage employee benefits programs, including health insurance, retirement plans, and leave policies.<br>• Coordinate benefit enrollment processes and address employee inquiries regarding their options.<br>• Conduct thorough analysis of benefits data to identify trends and suggest improvements.<br>• Collaborate with HR teams to ensure seamless integration of benefits information within HRIS systems.<br>• Monitor compliance with federal and state regulations, including FMLA and other applicable laws.<br>• Develop and deliver training sessions to educate employees on their benefits.<br>• Maintain accurate records and ensure the integrity of benefits-related data.<br>• Assist in resolving complex benefits issues and provide recommendations for resolution.<br>• Support audits and reviews of benefits programs to ensure accuracy and compliance.<br>• Generate reports and provide insights to support strategic decision-making related to compensation and benefits.
<p>An established organization is seeking a detail-oriented Accounting Specialist to support day-to-day financial operations in a fast-paced, collaborative environment. This role is responsible for assisting with accounts payable and receivable activities, maintaining accurate financial records, and supporting general accounting functions within an ERP system. The Accounting Specialist will handle invoice processing, billing, cash applications, and account reconciliations while responding to internal and external inquiries with professionalism and urgency. Additional responsibilities include preparing journal entries and supporting month-end activities, maintaining organized documentation to ensure compliance and audit readiness, and assisting with general administrative and office support as needed. The ideal candidate is highly organized, dependable, and comfortable juggling multiple priorities while maintaining a high level of accuracy.</p><p><br></p><p>For immediate consideration please call Allison Brown at 508.205.2121</p>
<p>We are seeking a Payroll Tax Specialist to support payroll tax compliance and reporting in a fast-paced, team-oriented environment. This role is responsible for preparing, reconciling, and filing federal, state, and local payroll tax returns for multiple clients across various jurisdictions, with a strong focus on accuracy and regulatory compliance. The Payroll Tax Specialist will assist with quarter-end and year-end processes, including payroll tax reconciliations and year-end forms, maintain and reconcile unemployment tax rates, and research and resolve payroll tax notices and discrepancies. This position works closely with internal teams, clients, and taxing authorities to address payroll tax inquiries, submit required authorizations and agency documentation, and ensure timely filings. The ideal candidate brings hands-on payroll tax experience, strong analytical and organizational skills, proficiency with Excel and Word, and the ability to manage competing deadlines in a multi-state environment. Professional payroll certifications and experience with payroll tax systems are a plus, along with flexibility during peak filing periods.</p>
<p>We are looking for a skilled Payroll Specialist on a long-term contract basis in Manchester, New Hampshire. This role involves managing payroll operations for a large workforce, ensuring accuracy and compliance with relevant regulations. The ideal candidate will have strong experience in full-cycle payroll processes and a proven ability to handle high volumes efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Administer payroll operations from start to finish for a workforce of over 1,200 employees, including weekly and biweekly payroll cycles.</p><p>• Conduct thorough audits of payroll data to identify and resolve errors or discrepancies.</p><p>• Ensure compliance with multi-state tax regulations and payroll laws.</p><p>• Utilize ADP Workforce Now to process payroll and maintain accurate records.</p><p>• Collaborate with relevant departments to address payroll-related inquiries and issues.</p><p>• Manage reporting and documentation to support tax filings and compliance requirements.</p><p>• Stay updated on payroll legislation to ensure all processes align with current standards.</p><p>• Handle high-volume payroll functions efficiently, maintaining attention to detail and accuracy.</p><p>• Identify opportunities for process improvements to enhance payroll operations.</p>
<p>Robert Half is working with a respected professional services firm in the Burlington, MA area seeking an Office Manager to join its team. This role is permanent and would be in office 5 days per week.</p><p><br></p><p>Our client is looking for an Office Manager to support administrative efforts across the office along with some general bookkeeping tasks. The desired candidate should have some light experience with billing and payroll, ideally with QuickBooks experience. Responsibilities will also include managing some of the company's social media, and LinkedIn presence. There will be some light HR tasks too.</p><p><br></p><p>For the right candidate our client is looking to offer a starting base salary around $70-80K. The benefits are competitive.</p><p><br></p><p>If interested and qualified please apply to this listing, or send your resume direct to Bill.Nichols@roberthalf. Thanks!</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
We are looking for an experienced Accounts Receivable Specialist to join our team in Lincoln, Rhode Island. This contract position offers an excellent opportunity to contribute to the financial operations of the organization by managing accounts receivable and ensuring efficient cash application processes. The ideal candidate will have expertise in collections, billing functions, and maintaining accurate financial records.<br><br>Responsibilities:<br>• Process and manage accounts receivable transactions with precision and accuracy.<br>• Apply cash payments to customer accounts and ensure timely reconciliation.<br>• Conduct commercial collections to address outstanding invoices and resolve payment issues.<br>• Generate and review billing statements while maintaining compliance with company procedures.<br>• Monitor cash activity and maintain detailed records for financial reporting.<br>• Update and maintain customer databases to ensure information accuracy.<br>• Prepare and maintain spreadsheets to track accounts receivable data.<br>• Collaborate with internal teams to address discrepancies and improve processes.<br>• Provide regular reports on accounts receivable status and collections efforts.
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our client in Cranston, Rhode Island. In this role, you will oversee the accurate processing of invoices, vendor payments, and reconciliations, ensuring compliance with company policies and regulatory standards. This position offers an excellent opportunity for individuals with strong organizational skills and expertise in accounts payable to contribute to a dynamic manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Process a high volume of invoices weekly, ensuring accuracy and timely payment.</p><p>• Manage vendor relationships and perform reconciliations to resolve discrepancies.</p><p>• Prepare and issue 1099 forms and ensure compliance with IRS regulations.</p><p>• Conduct regular check runs, verifying payment amounts and schedules.</p><p>• Collaborate with internal teams to address invoice or payment-related inquiries.</p><p>• Maintain accurate records of accounts payable transactions in an ERP system.</p><p>• Review and verify W-9 forms for vendors to meet tax reporting requirements.</p><p>• Utilize Microsoft Excel to compile reports and analyze financial data.</p><p>• Ensure adherence to company policies and procedures in all accounts payable activities.</p>
We are looking for an experienced Accounts Receivable Specialist to join our team in York, Maine. In this long-term contract position, you will play a crucial role in managing financial transactions, ensuring timely payments, and maintaining accurate records. If you have strong organizational skills and a keen eye for detail, we invite you to apply and contribute to our company's financial success.<br><br>Responsibilities:<br>• Process and manage accounts receivable transactions with accuracy and efficiency.<br>• Handle cash applications and reconcile payments to ensure proper allocation.<br>• Monitor and follow up on outstanding commercial collections to minimize overdue balances.<br>• Generate invoices and oversee billing functions to maintain timely and accurate billing processes.<br>• Track and report on cash activity to support financial planning and analysis.<br>• Communicate with clients and stakeholders to resolve payment discrepancies and inquiries.<br>• Maintain detailed records of transactions and update systems to reflect current account statuses.<br>• Collaborate with internal teams to streamline accounts receivable procedures and improve efficiency.<br>• Prepare reports and summaries for management to provide insights into accounts receivable performance.<br>• Ensure compliance with company policies and financial regulations throughout all processes.
<p>Robert Half’s marketing & creative client is looking for a Social Media Channel Specialist for a 6-month contract in the Boston area beginning in April. This is a hybrid, 40-hour-per-week opportunity; candidates must be able to work 1 - 2 days per week onsite. The Social Media Channel Specialist will drive strategy, content creation, and day-to-day community engagement across multiple social platforms, working closely with cross-functional teams to amplify company initiatives and grow audience engagement. Prior experience with community management and social media management platforms (Hootsuite, Sprout Social, Zoho, or similar) is required.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Create, produce, and curate social media content across a variety of channels</li><li>Support strategies for channel growth and audience engagement</li><li>Monitor and moderate online communities</li><li>Execute integrated campaigns and ensure brand consistency</li><li>Manage editorial calendars and campaign deliverables</li><li>Capture and post live and event-based content</li><li>Analyze social media performance and report results</li><li>Maintain social guidelines and stay updated on industry trends</li></ul><p><br></p>
We are looking for an experienced ERP Integration Manager to lead a long-term contract position in Boston, Massachusetts. This role involves overseeing the integration of advanced tools into existing systems, ensuring seamless functionality and stakeholder alignment. The ideal candidate will possess strong organizational skills, technical fluency, and the ability to bridge communication between technical teams and product stakeholders.<br><br>Responsibilities:<br>• Manage the year-long integration of IntroHive into Microsoft Dynamics CRM, ensuring the tool interacts effectively with Outlook and supports client behavior analysis.<br>• Collaborate closely with global teams to replace legacy systems, rolling out the new tool to senior-level stakeholders.<br>• Facilitate communication between technical teams and product stakeholders, translating system requirements into actionable insights.<br>• Organize and document technical processes, creating detailed notes and presentations for stakeholder alignment.<br>• Lead stakeholder engagement efforts, maintaining alignment across product, data, and IT teams.<br>• Oversee data mapping, process flows, and system enrichment to ensure the seamless functionality of digital tools.<br>• Monitor and analyze data ingestion and reporting metrics, ensuring operational dashboards meet business needs.<br>• Support change management initiatives, working with cross-functional teams to enable smooth transitions.<br>• Develop Tableau dashboards and other reporting tools to present actionable insights.<br>• Coordinate stakeholder communications, ensuring clear updates and alignment throughout the project lifecycle.
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Wilmington, Massachusetts. The ideal candidate will play a key role in managing financial transactions related to accounts receivable, ensuring accuracy and efficiency in all processes. This position offers an excellent opportunity to contribute to the company's financial operations while maintaining strong relationships with clients.<br><br>Responsibilities:<br>• Process and manage accounts receivable transactions with precision and attention to detail.<br>• Conduct timely and effective collections of outstanding payments from commercial clients.<br>• Apply cash payments accurately to customer accounts, ensuring proper reconciliation.<br>• Handle billing functions, including preparing and sending invoices to clients.<br>• Maintain up-to-date records of accounts receivable activities and payment histories.<br>• Collaborate with internal teams to resolve discrepancies and address client inquiries.<br>• Monitor aging reports and follow up on overdue accounts to minimize delinquencies.<br>• Generate reports related to accounts receivable and provide insights to management.<br>• Ensure compliance with company policies and procedures in all financial transactions.
<p>We are looking for a detail-oriented Operations Specialist to join our team in Boston, MA. In this long-term contract position (4-6 months), you will play a vital role in supporting corporate actions and class action operations while ensuring seamless processes and accurate reporting. This hybrid role offers flexibility with a schedule of three days in the office and two days remote.</p><p><br></p><p>Responsibilities:</p><p>• Process corporate actions and class action filings with precision and adherence to established procedures.</p><p>• Collaborate with vendors and clients to confirm details, resolve discrepancies, and ensure timely deliverables.</p><p>• Manage accounts payable and payment processing tasks, including reconciliations and receipt management.</p><p>• Prepare and analyze cash flow forecasts to support financial planning and decision-making.</p><p>• Authenticate and validate market data, securities information, and announcements for accuracy.</p><p>• Generate and distribute comprehensive reports to support internal and external stakeholders.</p><p>• Maintain organized records and documentation to ensure compliance and efficient access to information.</p><p>• Address client inquiries and issues promptly, providing solutions to meet their needs.</p><p>• Monitor and improve operational workflows to enhance efficiency and accuracy.</p><p>• Support organizational goals by contributing to team efforts and upholding high standards of performance.</p>
We are looking for a detail-oriented Operations Coordinator to oversee and streamline various aspects of daily operations in production, logistics, facilities, and office management. This position requires strong organizational and communication skills to ensure efficient workflows in a dynamic and fast-paced environment. The ideal candidate will excel in managing vendor relationships, tracking inventory, and supporting cross-functional teams to maintain smooth operations.<br><br>Responsibilities:<br>• Coordinate daily production activities to ensure seamless workflows and schedules.<br>• Monitor inventory levels, supplies, and raw materials to prevent shortages.<br>• Maintain accurate operational records, logs, and production documentation.<br>• Schedule equipment maintenance and liaise with vendors to ensure timely servicing.<br>• Build and manage relationships with vendors and service providers to ensure consistent performance.<br>• Support procurement processes by sourcing materials, obtaining quotes, and processing purchase orders.<br>• Oversee shipping and receiving operations, including label preparation, documentation, and carrier communication.<br>• Organize delivery schedules and provide updates to stakeholders on order statuses.<br>• Manage office operations, including supply inventory, equipment maintenance, and facility upkeep.<br>• Prepare operational reports and identify process improvement opportunities to enhance efficiency.
We are looking for an experienced Operations Manager to drive and oversee various projects and initiatives within the operations department. This role will collaborate closely with senior leadership to ensure accurate reporting and effective communication to support decision-making processes. As part of a long-term contract position, the successful candidate will play an integral role in optimizing operations and delivering strategic results.<br><br>Responsibilities:<br>• Lead technical reporting efforts and manage ad-hoc project needs within the operations department.<br>• Analyze operational data and metrics, synthesize findings, and prepare comprehensive reports or presentations.<br>• Partner with senior leaders to align reporting and analytical needs with business objectives.<br>• Maintain regular communication with internal teams to stay updated on organizational practices and performance indicators.<br>• Develop innovative analytical approaches to address complex issues and create new metrics where gaps exist.<br>• Build consultative relationships with teams to understand strategic goals and reporting requirements.<br>• Coordinate key operations projects and initiatives that hold strategic importance for the business unit.<br>• Mentor and provide guidance to team members to support the execution of the operations strategy.<br>• Facilitate data-driven decision-making processes by delivering accurate and insightful reports.<br>• Undertake additional responsibilities as required to meet organizational needs.
<p><strong>Overview</strong></p><p>We are seeking a highly motivated <strong>Senior Project Manager</strong> to support the Markets Financing Solutions – Prime Services business. This role leads the execution of a complex global program supporting the growth of a multinational Prime Services offering. The ideal candidate brings extensive project management experience, strong financial services knowledge, and the ability to manage cross‑functional, multi‑workstream initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Core Project & Program Management</strong></p><ul><li>Drive end‑to‑end project execution across multiple workstreams</li><li>Define operating model and technology requirements</li><li>Lead steering committees and governance forums</li><li>Provide regular updates to senior stakeholders and strategic committees</li><li>Develop and maintain project plans, milestones, dependencies, and risk logs</li><li>Ensure alignment with Change Management Framework requirements for EMEA‑impacting initiatives</li><li>Build productive relationships with project leads across the enterprise</li></ul><p><strong>Regulatory & Governance</strong></p><ul><li>Support regulatory compliance and approval processes</li><li>Track and coordinate governance and oversight programs required for new product launches</li></ul><p><strong>Specific Program Responsibilities</strong></p><ul><li>Support the build‑out of a new Prime Services offering</li><li>Manage scope, capacity planning, resources, timelines, and risks/issues</li><li>Coordinate activities across technology, operations, and business teams</li><li>Identify risks, escalate issues, and drive mitigation and resolution</li><li>Communicate program status to senior management on a regular and ad‑hoc basis</li><li>Manage workstream interdependencies and oversee outsourced components</li></ul>
<p>We are looking for a dedicated Employee Relations Manager to join our client's team on a long-term contract basis. This position is based in Harvard, Massachusetts, and offers an exciting opportunity to lead initiatives that strengthen employee engagement, skill development, and workplace harmony. The role involves designing and implementing impactful learning and development programs, fostering a collaborative environment, and ensuring consistent practices across multiple locations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Partner with the Global Director of L& D and global HR teams to scale learning culture initiatives after successful pilot programs.</li><li>Enable all front-line managers to embed skills matrices and visible on-the-job (OTJ) training plans within their teams.</li><li>Identify, develop, and oversee stretch assignments and rotational programs; ensure completion and reporting of deployed programs.</li><li>Design and implement a blended development program for front-line managers, utilizing LinkedIn Learning courses, live workshops, and custom toolkits.</li><li>Upskill and certify a pool of internal managers to serve as facilitators and peer leaders for training and workshops.</li><li>Organize and manage a manager development forum, fostering a collaborative environment for managers to learn from peers and share best practices.</li><li>Establish success factors, KPIs, and measurement frameworks, regularly reporting outcome metrics for all manager development initiatives.</li><li>Provide ongoing guidance to local L& D team members to embed programs and practices consistently across site locations.</li><li>Stay current with industry trends in learning, leadership, and talent development; integrate new approaches and technologies as appropriate.</li><li><strong>Travel Requirement:</strong> Regular travel is required to our Philadelphia, Pennsylvania and Massachusetts locations to support the rollout and embedding of L& D programs.</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree in Human Resources, Organizational Development, Education, or related field; Master’s degree preferred.</li><li>Proven experience in learning & development, instructional design, or talent management (typically 4+ years).</li><li>Practical knowledge of designing blended learning solutions, including digital courses and facilitated sessions.</li><li>Strong project management skills; ability to oversee multiple initiatives, stakeholders, and locations.</li><li>Excellent facilitation and communication skills; experience developing peer-led or manager-led training is highly desirable.</li><li>Ability to build positive relationships across functions and inspire continuous learning.</li><li>Familiarity with measurement tools and reporting for L& D impact.</li><li>Experience supporting global, multi-site teams a plus.</li><li><strong>Ability and willingness to travel regularly to Philadelphia and Massachusetts locations as part of essential job duties.</strong></li><li><strong>This is a contract position, scheduled for 24–32 hours per week.</strong></li></ul><p><br></p>
<p>We are looking for an experienced IT Manager to oversee technology operations within the gaming industry in Nashua, New Hampshire. This role requires strong leadership and technical expertise to ensure seamless integration between gaming activities and IT systems. The ideal candidate will excel at managing infrastructure while supporting peak gaming schedules.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary liaison between operations and IT departments to ensure smooth communication and alignment.</p><p>• Develop and implement strategies to optimize IT systems for peak gaming activities.</p><p>• Manage and maintain Active Directory, ensuring secure and efficient system access.</p><p>• Oversee backup technologies to safeguard critical data and ensure business continuity.</p><p>• Configure and troubleshoot Cisco technologies to maintain reliable network performance.</p><p>• Supervise computer hardware installation and maintenance to support gaming systems.</p><p>• Establish and enforce configuration management practices to maintain system consistency.</p><p>• Monitor IT systems and proactively address issues to minimize downtime.</p><p>• Collaborate with stakeholders to revise and improve schedule rotations for high gaming activity periods.</p><p>• Train and mentor IT staff to enhance team performance and technical capabilities.</p>
