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2 results for Communications Specialist in Boston, MA
- Braintree, MA
- onsite
- Temporary to Hire
- 20 - 22 USD / Hourly
- We are looking for a customer-focused Call Center Specialist to join a team in Braintree, Massachusetts in a contract role with permanent potential. This opportunity is ideal for someone who communicates clearly, stays organized in a busy setting, and is comfortable using computer-based systems throughout the day. The position begins at approximately 20 hours per week with flexibility during training, and it may expand over time based on business needs.<br><br>Responsibilities:<br>• Answer incoming calls professionally and provide timely support to customers with questions, concerns, or service needs.<br>• Deliver a positive service experience by listening carefully, responding clearly, and helping callers reach effective solutions.<br>• Navigate customer service platforms and office software to document interactions accurately and update records during each call.<br>• Manage multiple priorities in a fast-moving environment while maintaining attention to detail and consistent service quality.<br>• Follow training guidance and schedule expectations, including flexible daytime, evening, and weekend availability as the role develops.<br>• Communicate information clearly to customers and internal team members to ensure smooth handling of requests and follow-up needs.
- 2026-10-29T00:00:00Z
- Wilmington, MA
- onsite
- Permanent / Full Time
- 55000 - 73000 USD / Yearly
- <p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1-2 years of professional business to business experience. A Bachelor's degree is preferred but not required. </p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role; it's a far more strategic customer service function. </p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
- 2026-10-22T00:00:00Z