We are looking for a Social Media Manager to lead digital storytelling for a fast-paced entertainment venue in Miami, Florida. This position blends strategic planning with hands-on execution, requiring someone who can shape brand presence, guide a team, and capture the energy of live experiences across major social platforms. The ideal candidate brings strong creative instincts, deep knowledge of platform trends, and the ability to turn nightlife moments into content that drives engagement and audience growth.<br><br>Responsibilities:<br>• Build and drive the social media direction across platforms such as Instagram, Facebook, X, TikTok, YouTube, and new channels as they emerge.<br>• Create campaign plans that support event promotions, artist appearances, brand collaborations, and ongoing venue programming.<br>• Track performance metrics, evaluate audience behavior, and adjust content approaches using analytics and reporting insights.<br>• Manage day-to-day audience interaction by maintaining a consistent brand voice and ensuring timely community engagement.<br>• Supervise and support the social media team, offering direction, feedback, and leadership in a high-energy environment.<br>• Partner with internal stakeholders and creative contributors to develop photo, video, and short-form content designed for mobile audiences.<br>• Provide live social coverage during events, performances, and activations while ensuring strong real-time storytelling from the venue.<br>• Maintain a forward-looking content calendar that keeps messaging aligned with upcoming programming and marketing priorities.<br>• Guide creative development for captions, trend-driven content, short-form video, and collaborations with external creators.<br>• Work on-site in Miami, Florida with availability for evening and weekend coverage based on event schedules.
We are looking for a strategic and results-oriented Marketing Manager to lead initiatives that strengthen brand visibility and support business growth in Pompano Beach, Florida. This position blends creative planning with performance analysis, requiring someone who can shape multi-channel campaigns, guide priorities across teams, and turn market insights into effective action. The ideal candidate brings strong leadership, experience across digital and traditional marketing, and the ability to refine programs based on measurable outcomes.<br><br>Responsibilities:<br>• Create and lead integrated marketing plans that support revenue goals, expand brand presence, and encourage long-term customer engagement.<br>• Evaluate audience behavior, market conditions, and campaign performance to recommend informed adjustments and improve results.<br>• Administer marketing spend responsibly by prioritizing investments, tracking costs, and maximizing return across initiatives.<br>• Partner with sales, product, and creative stakeholders to maintain aligned messaging and deliver cohesive campaigns across channels.<br>• Measure success through relevant metrics and analytics tools, then optimize tactics based on performance data.<br>• Research competitors, industry developments, and emerging marketing approaches to identify opportunities and keep strategies current.<br>• Organize events and other promotional activities that strengthen relationships with customers and prospects.<br>• Travel as needed to support event execution, including occasional evening and weekend attendance.<br>• Provide direction to marketing team members through coaching, feedback, and day-to-day leadership.
<p>Digital Marketing & PR Analyst (LATAM Markets)</p><p><strong>Schedule:</strong> Hybrid (3 days onsite, 2 days remote; schedule subject to change)</p><p><strong>Location:</strong> In-office role; not fully remote</p><p>Position Overview</p><p>The Digital Marketing & PR Analyst supports regional marketing initiatives across LATAM markets, driving brand awareness, engagement, and performance through digital media, influencer marketing, public relations, and e-commerce channels.</p><p>This role serves as a key liaison between regional stakeholders and global marketing teams, ensuring campaigns align with brand standards while meeting local market needs. The position works closely with marketing teams, distributors, agencies, and digital partners to execute integrated marketing programs and optimize performance across multiple countries.</p><p>The ideal candidate has experience in digital marketing, influencer marketing, PR, or media, preferably within a consumer brand or agency environment. Spanish fluency is strongly preferred.</p><p>Key Responsibilities</p><p>Influencer Marketing & PR</p><ul><li>Review and evaluate influencer profiles for paid partnerships and product-seeding campaigns.</li><li>Adapt influencer briefs and creative guidelines for content development.</li><li>Support PR initiatives and ensure alignment with brand standards.</li><li>Consolidate campaign performance reports and provide insights and recommendations.</li><li>Track influencer and PR results, identifying opportunities for optimization.</li></ul><p>Digital Media</p><ul><li>Coordinate with media agencies to develop campaign briefs and execution plans.</li><li>Monitor campaign performance and ensure campaigns meet established KPIs.</li><li>Assist with digital marketing budget management and forecasting.</li><li>Analyze campaign results and prepare performance reports with actionable recommendations.</li><li>Troubleshoot campaign issues and coordinate solutions with partners and agencies.</li></ul><p>E-Commerce & Digital Content</p><ul><li>Support content updates and asset management for e-commerce websites.</li><li>Coordinate digital content approvals and implementation.</li><li>Translate and adapt content for regional market needs when required.</li><li>Ensure online merchandising, product information, and digital assets meet brand standards.</li><li>Support major promotional events and online sales initiatives.</li></ul><p>Reporting & Analytics</p><ul><li>Develop performance reports and dashboards.</li><li>Analyze campaign metrics and identify trends.</li><li>Present insights, learnings, and recommendations to stakeholders.</li><li>Monitor market activity and emerging digital trends.</li></ul><p><br></p>
<p>Position Overview</p><p>We are seeking an experienced Customer Service Manager to lead client service operations, drive customer satisfaction, and develop high-performing service teams throughout South Florida. This role is responsible for improving service delivery, managing client relationships, resolving escalated issues, and implementing processes that enhance the overall customer experience.</p><p>Key Responsibilities</p><ul><li>Lead and develop a customer service team, providing coaching, training, and performance management.</li><li>Ensure exceptional customer experiences through timely issue resolution and proactive communication.</li><li>Manage escalated customer concerns and implement solutions that strengthen client relationships.</li><li>Develop and monitor service KPIs, including response times, customer satisfaction, and resolution metrics.</li><li>Collaborate with sales, operations, and recruiting teams to ensure seamless service delivery.</li><li>Identify opportunities to improve customer service processes, workflows, and efficiencies.</li><li>Analyze customer feedback, trends, and service data to drive continuous improvement initiatives.</li><li>Build and maintain strong relationships with key stakeholders and clients.</li><li>Conduct regular team meetings, performance reviews, and training sessions.</li><li>Maintain accurate reporting, documentation, and CRM records.</li></ul><p><br></p>
We are looking for a Paid Media Manager to lead high-impact advertising campaigns for clients across a range of industries in Miami, Florida. This role combines strategic planning with hands-on execution, requiring someone who can launch, refine, and scale paid media programs with precision. You will work closely with creative, analytics, strategy, and client-facing teams to translate business goals into measurable media performance.<br><br>Responsibilities:<br>• Build paid media plans that support client goals, performance targets, and channel-specific opportunities across digital platforms.<br>• Execute and manage campaigns across platforms such as Meta, Google, YouTube, and programmatic environments, ensuring each initiative is launched accurately and efficiently.<br>• Coordinate campaign setup, trafficking, quality checks, and go-live readiness while maintaining organized structures for audiences, budgets, creative assets, and measurement.<br>• Track campaign results closely, identify performance trends, and make ongoing adjustments to improve efficiency, scale, and return on investment.<br>• Evaluate creative effectiveness using engagement and conversion data, then share practical recommendations that inform future asset development.<br>• Design and carry out testing strategies for audiences, messaging, creative formats, and landing page experiences to improve overall campaign outcomes.<br>• Oversee budget pacing, allocation, and forecasting so media spend remains aligned with delivery expectations and business objectives.<br>• Maintain reliable tracking through pixels, conversion events, and measurement frameworks while partnering with analytics teams to confirm data accuracy.<br>• Prepare performance updates that clearly communicate results, risks, opportunities, and next steps to internal stakeholders and client teams.<br>• Apply automation and AI-enabled tools where appropriate to improve workflow efficiency and campaign performance.