We are looking for a dedicated Patient Service Representative to join our team in Miami, Florida. As a key member of the patient services department, you will play a vital role in ensuring smooth communication and efficient processes for patient care. This is a Contract position offering an excellent opportunity to contribute to a dynamic healthcare environment. Responsibilities: • Facilitate patient registration while maintaining confidentiality and adhering to customer service standards. • Conduct financial assessments, collect patient fees, and accurately record transactions. • Manage billing processes for assigned providers, ensuring timely and precise posting. • Coordinate with providers on unresolved encounters and pending charges to ensure resolution. • Communicate with program managers regarding appointment schedules, including follow-ups on no-shows and cancellations. • Confirm appointments through outbound calls and monitor compliance with meaningful use objectives. • Perform clerical tasks such as scanning documents and updating patient charts. • Verify Medicaid and other insurance eligibility, conduct enrollment and disenrollment procedures. • Provide patients with detailed information about available services within the organization and the community. • Schedule new and follow-up appointments to support patient care needs.

• Proficiency in healthcare software such as Allscripts, Cerner Technologies, and Dentrix Dental Software. • Experience with CRM systems and generating reports using Crystal Reports. • Strong skills in handling inbound calls and processing authorizations. • Knowledge of billing functions, insurance benefits, and patient financial assessments. • Ability to create and interpret charts and graphs for data analysis. • Attention to detail and organizational skills to manage patient records and documentation. • Excellent communication skills to interact effectively with patients, staff, and program managers. • Familiarity with Medicaid verification, eligibility screening, and enrollment procedures.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Miami, FL
onsite
Temporary
20.00 - 22.00 USD / Hourly
We are looking for a dedicated Patient Service Representative to join our team in Miami, Florida. As a key member of the patient services department, you will play a vital role in ensuring smooth communication and efficient processes for patient care. This is a Contract position offering an excellent opportunity to contribute to a dynamic healthcare environment. Responsibilities: • Facilitate patient registration while maintaining confidentiality and adhering to customer service standards. • Conduct financial assessments, collect patient fees, and accurately record transactions. • Manage billing processes for assigned providers, ensuring timely and precise posting. • Coordinate with providers on unresolved encounters and pending charges to ensure resolution. • Communicate with program managers regarding appointment schedules, including follow-ups on no-shows and cancellations. • Confirm appointments through outbound calls and monitor compliance with meaningful use objectives. • Perform clerical tasks such as scanning documents and updating patient charts. • Verify Medicaid and other insurance eligibility, conduct enrollment and disenrollment procedures. • Provide patients with detailed information about available services within the organization and the community. • Schedule new and follow-up appointments to support patient care needs.
2026-02-20T15:53:46Z

Patient Service Representative Job in Miami, FL | Robert Half