<p>We are looking for an experienced Payroll Manager to oversee and optimize payroll operations for a multi-state organization. This role requires strong expertise in managing complex payroll systems and ensuring compliance with federal and state regulations. Join our team in the Northern VA area, and contribute to the seamless execution of payroll processes for a large workforce. Candidates with their CPP and Oracle experience are highly encouraged to apply. </p><p><br></p><p>Responsibilities:</p><p>• Manage full-cycle payroll operations, including processing bi-monthly payroll for over 500 employees.</p><p>• Oversee multi-state payroll to ensure compliance with varying state laws and regulations.</p><p>• Utilize Oracle Fusion and Oracle ERP systems to streamline payroll workflows.</p><p>• Ensure accurate payroll reporting and resolve discrepancies efficiently.</p><p>• Collaborate with HR and finance teams to maintain accurate employee records.</p><p>• Implement and maintain best practices for payroll processing and compliance.</p><p>• Conduct audits to verify payroll data accuracy and address any issues.</p><p>• Train and mentor payroll staff to enhance team performance.</p><p>• Stay updated on changes in payroll laws and regulations to ensure organizational compliance.</p><p>• Provide detailed payroll reports and analytics to support business decisions.</p><p><br></p><p>All interested candidates in this Payroll Manager role and other fulltime opportunities in the DMV please send your resume to Justin Decker via LinkedIn. </p>
<p>We’re seeking an experienced and detail oriented bilingually fluent in English and Spanish Assistant Property Manager to help oversee the daily operations of an affordable housing community located in Gaithersburg, Maryland. The ideal candidate is customer-focused, organized, and knowledgeable about HUD, LIHTC, and Fair Housing regulations. You will assist the Property Manager in ensuring the property operates efficiently, remains in full compliance, and delivers an exceptional living experience for residents. </p><p><br></p><p>Key Responsibilities</p><p>• Support day-to-day property operations, including leasing, rent collection, maintenance coordination, and resident retention.</p><p>• Ensure all affordable housing compliance requirements are met, including applicant certifications, annual recertifications, and file audits.</p><p>• Maintain accurate resident records, financial documentation, and monthly reports in accordance with company and regulatory standards.</p><p>• Provide outstanding customer service to residents by resolving inquiries, maintenance requests, and concerns in a professional and timely manner.</p><p>• Assist with marketing and leasing activities to achieve occupancy goals and maintain strong community appeal.</p><p>• Collaborate with the Property Manager and corporate team on budgeting, reporting, and operational initiatives.</p><p>• Participate in resident engagement programs, community events, and initiatives that promote a positive living environment.</p><p> Maryland. The ideal candidate is customer-focused, organized, and knowledgeable about HUD, LIHTC, and Fair Housing regulations. You will assist the Property Manager in ensuring the property operates efficiently, remains in full compliance, and delivers an exceptional living experience for residents. </p><p><br></p><p><br></p><p><br></p>
<p><strong>Job Summary</strong></p><p>We are seeking a skilled <strong>Office Manager</strong> to oversee daily office operations and manage our administrative staff. This pivotal role is responsible for streamlining processes, supporting business goals, and ensuring that all office functions run efficiently. The ideal candidate possesses strong leadership abilities, problem-solving skills, and keen attention to detail.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Supervise, train, and mentor administrative and office support staff</li><li>Develop and implement office policies, procedures, and best practices</li><li>Oversee scheduling, correspondence, and records management</li><li>Maintain a well-organized, safe, and productive work environment</li><li>Support management with report generation and data analysis as needed</li><li>Ensure company compliance with all relevant regulations and standards</li><li>Collaborate with other departments to drive operational excellence</li></ul><p><br></p>
<p>Our client, a prestigious and well established global investment firm, is searching for their new Tax Manager. This high profile Tax Manager role will lead firmwide tax compliance, planning and strategy. The Tax Manager will support the key executives of the firm and report to a highly skilled Vice President. The duties for this challenging position will be varied and allow for an individual to bring value and their mark to the firm. Our client will be offering a competitive salary with other unique upside potential. </p><p> </p><p>Key responsibilities:</p><p>• Oversee the accurate preparation and review of partnership tax returns for numerous entities, including supporting accounting and records.</p><p>• Collaborate closely with external tax preparers, responding to their inquiries and reviewing the tax forms they prepare.</p><p>• Manage compliance for entities based in the US and internationally </p><p>• Ensure tax compliance in relation to investments in foreign portfolio companies.</p><p>• Provide tax strategy, guidance, and planning for the firm, as well as key executives, including quarterly estimates regarding flow through entities.</p><p>• Assist Principals regarding tax planning for flow through entities such as corresponding tax estimates.</p><p>• Perform hands-on accounting duties to support third-party accounting/administration for certain investment entities.</p><p>• Take ownership for form 1099 filings and indirect tax returns such as personal property tax and sales and use tax, as well as foreign bank account filings and certain foreign disclosures.</p><p><br></p><p>Our client offers medical benefits as part of their overall compensation package in addition to other robust benefits.</p><p><br></p><p>Please submit your resume in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this or one of our other active career opportunities in the Washington Metro area.</p><p><br></p><p><br></p>
<p>Robert Half is partnering with a client in the financial services industry to hire a <strong>Client Service Manager</strong>. This hybrid role is based in Tysons, VA, with 3 days in the office each week. It’s an excellent opportunity for professionals who thrive in a client-facing environment and enjoy supporting both clients and advisors with high-quality service and attention to detail. As a <strong>Client Service Manager</strong>, you will play a key role in ensuring smooth account operations, and delivering outstanding service that reflects the firm’s commitment to excellence.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for clients, delivering a welcoming and professional experience from the first interaction onward</li><li>Support advisors and clients by providing timely account information and assisting with day-to-day service needs</li><li>Manage accounts by overseeing new account setup, maintaining accurate documentation and records, processing deposits and paperwork, and coordinating appointments</li><li>Foster strong client relationships by anticipating needs, addressing questions, and proactively resolving issues</li><li>Handle phone communications with professionalism and good judgment, ensuring all inquiries are managed through to resolution</li><li>Ensure full compliance with industry regulations and internal policies in all aspects of client service</li><li>Welcome and assist clients and guests during visits, reinforcing a high-quality, service-oriented environment</li></ul><p><br></p>
<p><strong>SENIOR TAX ASSOCIATE / TAX MANAGER (DOE) - PUBLIC ACCOUNTING FIRM IN NORTHERN BALTIMORE COUNTY </strong></p><p> </p><p>My client, a public accounting firm in Northern Baltimore County, is searching for a Senior Tax Associate or Tax Manager - depending on experience. As Manager, you will be responsible for providing oversight to a small staff of tax accountants working with all entity types, tax planning projections, preparing complex federal and state, as well as individual income, estate and trust returns. You will also communicate with the IRS on an as needed basis. As Senior, you will oversee and mentor staff level tax associates and be the right hand on tax engagements to the assigned Tax Manager / Partner. This is an excellent opportunity to join a well-known and respected firm with opportunities for growth and career development!! Please submit your resume today for immediate consideration!!</p><p> </p><p>What You'll Get To Do Every Day:</p><ul><li>Review and manage staff deliverables including tax returns, extensions, tax planning calculations, and write-work for all entity types (C-Corp, S‐Corp, Partnership, fiduciary, multi-state, trust and individual).</li><li>Review Compiled financial statements for Corporations, Not for Profit entities, and Partnerships, including workpapers, accounting and adjusting entries, bank reconciliations, and client books and records.</li><li>Prepare and review complex tax planning projections for individual and corporate estimated tax liability.</li><li>Manage and monitor client deliverables and due dates.</li><li>Prepare complex U.S. and multi-state income tax returns for business entities, including consolidated and non-consolidated C-corporations, S‐Corporations, Partnerships, Fiduciary, and Non-Profit Organizations.</li><li>Prepare complex U.S. and state individual income, gift tax, and estate tax returns.</li><li>Conduct complex tax research and prepare memorandum outlining findings and conclusions.</li><li>Respond to IRS and state agency audits, inquires, and tax notices.</li><li>Communicate with IRS and clients in connection with audits, inquires, and tax notices.</li><li>Delegate projects to staff that can handle them most efficiently and provide accounting and tax assistance to staff as needed.</li><li>Engage in consulting and special projects as requested by Management and Clients.</li><li>DOE and level hired - Take direction and report to the Managers / Principals / Partners of the tax department.</li></ul><p>Please send your resume immediately to be considered to Tracy Kaszuba on LinkedIn or to Tracy.Kaszuba at RobertHalf</p>
<p>100% remote. Must have experience working with a CPA firm/Advisory firm. NO EXCEPTIONS. </p><p><br></p><p>We are looking for a highly experienced and motivated Accounting Manager to lead our accounting team. This role involves managing and mentoring staff, overseeing financial projects, and delivering exceptional accounting services to clients. The ideal candidate will play a key role in ensuring accurate financial reporting and providing valuable insights to support clients in making informed business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and mentor the accounting team, fostering a collaborative environment and ensuring high performance.</p><p>• Delegate tasks effectively and oversee the timely and accurate completion of team deliverables.</p><p>• Support clients with month-end and year-end closing processes, ensuring compliance with accounting standards.</p><p>• Review and analyze financial records to produce accurate and timely financial reports.</p><p>• Provide actionable recommendations to clients to enhance financial performance and operational efficiency.</p><p>• Lead special accounting projects, including system implementations, audits, and mergers or acquisitions.</p><p>• Collaborate with cross-functional teams to ensure seamless project execution and successful outcomes.</p><p>• Ensure compliance with all applicable accounting standards and regulatory requirements.</p><p>• Prepare financial statements, such as balance sheets, income statements, and cash flow reports, in accordance with industry standards.</p>
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Tysons, Virginia. This role requires strong organizational skills and accuracy in processing invoices and reconciling accounts. The ideal candidate will thrive in a dynamic, fast-paced environment and demonstrate proficiency in managing financial transactions effectively.<br><br>Responsibilities:<br>• Process and review approximately 200 invoices per week with precision and adherence to company standards.<br>• Perform matching, batching, and coding of invoices to ensure accuracy and compliance.<br>• Reconcile credit card transactions and vendor accounts to maintain financial accuracy.<br>• Conduct account reconciliations to identify and resolve discrepancies in a timely manner.<br>• Enter vendor invoices and payments into the system while maintaining organized records.<br>• Utilize Microsoft Excel to analyze data and support reporting needs.<br>• Manage check runs and ensure timely payments to vendors.<br>• Investigate and resolve issues related to missing or outstanding invoices.<br>• Maintain strong communication with vendors to address inquiries and discrepancies.<br>• Support monthly financial reporting and invoice processing tasks.
We are looking for a detail-oriented Accounts Receivable Clerk to join our team on a contract basis in Baltimore, Maryland. In this role, you will manage media invoices, ensure billing accuracy, and collaborate with various departments to streamline payment processes. This position also involves general administrative responsibilities to support the team effectively.<br><br>Responsibilities:<br>• Review and verify the accuracy of media invoices before submitting billing packets for payment within tight deadlines.<br>• Communicate with the accounts payable team to provide updates on the status of billing packets.<br>• Identify and address discrepancies in invoices, notifying media team members when necessary.<br>• Maintain open communication with account teams to track the progress of invoice packets and resolve any issues.<br>• Follow up with representatives and account teams to collect missing invoices or additional information.<br>• Keep detailed records of invoice changes and correspondence with account teams.<br>• Assist with sorting and distributing mail and packages as part of administrative support.<br>• Perform other related duties as assigned to support the department.
<p>Are you ready for a position where precision, leadership, and continuous improvement pave the way for meaningful contributions? We are seeking a detail-oriented and experienced <strong>Supervisor, Accounting Operations & Payroll</strong> to join our finance and accounting team. This critical role not only offers the chance to manage complex payroll and general ledger processes but also provides opportunities to enhance operational efficiencies and drive process improvements. In this role, you’ll oversee the <strong>general ledger, payroll, and AP functions</strong>, including month-end close activities, reconciliations, and regulatory reporting. You’ll also assist with budget and forecast preparation, play a key role in audits, and ensure compliance with federal, state, and company-specific policies. If you're someone who thrives on accuracy, collaboration, and forward-thinking solutions, this is an excellent opportunity to make an impact. My client has a phenomenal no drama environment where there is collaboration, open communication, and respect for one another. They are a forward thinking organization looking for more efficient and effective ways to operate while reducing potential for errors. They have a very comprehensive and attractive benefit package including bonus compensation plans.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and supervise the <strong>monthly, quarterly, and year-end close</strong> processes, ensuring timely reconciliation of balance sheet accounts.</li><li>Oversee the accurate <strong>processing of semi-monthly and unscheduled payrolls</strong>, ensuring compliance with federal and state wage and tax laws.</li><li>Supervise the weekly processing and review of accounts payable, maintaining alignment with divisional budgets.</li><li>Prepare and assist in the development of <strong>quarterly and annual financial statements</strong>.</li><li>Manage <strong>monthly, quarterly, and year-end accruals</strong>, as well as fixed asset reconciliations and depreciation reporting.</li><li>Handle payroll-related reporting, including W-2s, 940, 941, and ensure all benefit and travel policies are applied correctly.</li><li>Safeguard financial and confidential payroll information by maintaining accurate records and ensuring compliance with regulatory guidelines.</li><li>Support annual budget, forecast processes, and variance analysis to meet organizational goals.</li><li>Coordinate with internal and external auditors and prepare supporting documentation for audits.</li><li>Maintain updated policies for Accounting Operations and Payroll procedures, ensuring compliance and ongoing improvement.</li><li>Assist with regulatory reporting and tasks, such as 1099, 1042, Board of Director reporting, and ad hoc reporting.</li><li>Actively participate in vendor maintenance, confirming tax and financial data accuracy while supporting vendor management controls.</li><li>Identify, analyze, and implement process improvements and internal control measures across operations, accounting, payroll, and reporting.</li><li>Conduct accounting research, draft technical memorandums, and deliver recommendations as needed.</li><li>Support the team with cross-training, ensuring operational contingencies are effectively addressed.</li><li>Contribute to the annual Risk Control Self-Assessment process to meet compliance goals.</li></ul>
<p>Accounting Administrative Assistant ~ Professional Services Firm Washington, D.C.</p><p>$60k-$65k, career growth, great benefits, hybrid!</p><p><br></p><p>My client is a well-established Professional Services Firm located in Northern VA with a need for an Accounting Administrative Assistant. The Accounting Administrative Assistant will report to Accounting Manager and offers tremendous career growth. Candidates with experience in accounts payables, receivables, invoicing, and credit card reconciliations are encouraged to apply. The Accounting Administrative Assistant will be responsible for the following duties: </p><p> </p><p> </p><p><br></p><p>Responsibilities:</p><p>• Process vendor invoices and manage expense reports efficiently.</p><p>• Assist with creating and recording invoices and entering payment details into the system.</p><p>• Provide administrative assistance to the accounting team, including handling phone calls and transferring them appropriately.</p><p>• Maintain organizational supplies and oversee the upkeep of shared spaces such as the kitchen.</p><p>• Keep vendor records updated and act as a liaison between the firm administrator and staff.</p><p> </p><p><br></p><p>All interested candidates in this Accounting Administrative Assistant opportunity and other fulltime opportunities across the Northern, VA./D.C. area please send your resume to Justin Decker via LinkedIn. </p><p> </p><p> </p><p><br></p>
We are looking for a detail-oriented Data Entry Clerk to join our team on a contract basis in Washington, District of Columbia. In this role, you will play a vital part in translating and organizing data from English to Spanish, ensuring accuracy and efficiency throughout the process. This position is ideal for individuals with strong language skills and exceptional attention to detail.<br><br>Responsibilities:<br>• Translate data from English to Spanish with precision and consistency.<br>• Input and update information into databases and systems accurately.<br>• Verify and correct errors in data entries to maintain high-quality results.<br>• Manage large volumes of data efficiently while adhering to project deadlines.<br>• Collaborate with team members to ensure seamless communication and workflow.<br>• Utilize your knowledge of Spanish language and translation techniques to meet project requirements.<br>• Maintain confidentiality and handle sensitive information with discretion.<br>• Perform quality checks to ensure the accuracy of translated and entered data.<br>• Organize and categorize data for easy access and retrieval.<br>• Provide support in troubleshooting data-related issues when necessary.
<p>Our client, a privately owned real estate firm involved in real estate investment, development and property management worldwide is one of the largest real estate organizations in the world and they are looking for a Senior Property Accountant. This Senior Property Accountant will be responsible for ensuring the accuracy and propriety of all financial data and reports. Responsibilities include but are not limited to:</p><ul><li>Collaborate closely with Controller, Property/Project Manager, and Accountants to maintain the accuracy of accounting, financial reporting, and construction draw processes, when required.</li><li>Create funding requests for both investors and lenders.</li><li>Perform treasury-related tasks, which include initiating wire transfers for distributions, debt service, and other periodic or special payments.</li><li>Analyze accounts receivable (AR) aging to evaluate collectability and recommend write-offs or reserves as needed.</li><li>Support the Property Management team with analysis of accounts receivable data to assist in collection efforts, if necessary.</li><li>Post journal entries to the general ledger, ensuring compliance with GAAP or other applicable accounting standards. If relevant, review journal entries prepared by Accountants or external parties to ensure accuracy and alignment with accounting principles.</li><li>Manage project/property reporting schedules and draw calendars.</li><li>Execute month-end close tasks, including preparing and reviewing reconciliations of complex accounts.</li><li>Conduct thorough reviews and analyses of the general ledger.</li><li>Accurately calculate, invoice, and record Property/Development Management fees and Construction Management fees in a timely manner.</li><li>Oversee fixed asset records by setting up and tracking new assets and processing monthly depreciation/amortization.</li><li>Prepare monthly and quarterly financial statements along with detailed supporting schedules, in coordination with the Property/Project Manager to ensure correctness.</li><li>Create lender-related reserve, escrow, or draw requests (including tenant improvements, commissions, and capital expenses).</li><li>Investigate accounting standards, draft memorandums outlining positions, and document appropriate treatment for unique or new financial items.</li><li>Implement and monitor procedures to ensure compliance with internal controls.</li><li>Provide assistance to the Asset Management and Property Management teams in preparing annual property budgets and reconciling differences between Argus models and budgets/forecasts. Enter approved budgets into relevant accounting systems.</li><li>Compile and submit information required for financial statement and internal audits.</li><li>Generate tax projections and develop tax preparation workpapers as needed.</li><li>Support and mentor new accountants in their respective specialties or product areas to ensure the consistency and accuracy of processes and deliverables.</li><li>Contribute to projects, ad hoc reporting, and analysis for the Accounting team as requested.</li></ul><p>The ideal candidate for this Senior Property Accountant role will have a BS in accounting from an accredited university- 3+ years of public accounting (auditing of real estate companies) or another real estate company doing similar work. This real estate company has a lot to offer an employee since they are a global firm located in the heart of DC. To apply to this Senior Property Accountant job please do so through this posting or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035.</p>
<p>We are offering a contract for a receptionist role based in Sterling, Virginia. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally. You will be working every Saturday 9 am to 5 pm.</p><p>Responsibilities:</p><p>• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.</p><p>• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.</p><p>• Perform data entry tasks, updating and maintaining accurate records of client information.</p><p>• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p><br></p>
<p>We are seeking a Staff Accountant to join our team based in Washington, District of Columbia. The role is located in Georgetown and provides free parking. The role is 100% in office. This role involves various accounting and administrative responsibilities within a dynamic organization. The successful candidate will manage all accounting and financial processes, ensuring accurate record-keeping and efficient operations.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full cycle of accounting duties, including but not limited to, accounts payable, accounts receivable, payroll and general ledger management.</p><p>• Prepare, analyze, and present monthly financial statements, budgets, and forecasts.</p><p>• Conduct bank reconciliations, manage cash flow, and ensure accurate financial record-keeping.</p><p>• Handle invoicing, bill payments, and expense reporting in a timely manner.</p><p>• Collaborate with external accountants for tax preparation and annual audits.</p><p>• Communicate effectively with vendors, project managers, designers, and clients on any issues around billing and invoicing.</p><p>• Manage administrative and operational tasks of the office, including but not limited to, managing leases, insurance, supplies, equipment, and facility emails and files.</p><p>• Maintain employee records, including attendance, benefits, and performance evaluations.</p><p>• Address employee inquiries and resolve HR-related issues in accordance with labor laws and company policies.</p><p>• Oversee day-to-day office operations, including supply management, equipment maintenance, and vendor relationships.</p><p>• Provide administrative support to the leadership team as needed.</p><p><br></p><p>Please reach out to Ian Gainor via LinkedIn if interested.</p>
<p>We are offering a contract employment opportunity for a On-Call Receptionist. This position is based in Reston, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Open to temporary and can start immediately.</p><p><br></p><p>Responsibilities: </p><p><br></p><p>• Providing top-notch customer service to clients</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p>
<p>We are offering a contract employment opportunity for a On-Call Receptionist. This position is based in Reston, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Open to a contract position and being on call when needed. </p><p><br></p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p>
We are looking for a skilled Permits Coordinator/Customer Service specialist to join our Home Comfort Division in Middle River, Maryland. In this Contract to permanent position, you will play a key role in ensuring smooth operations by managing permits and delivering outstanding customer service. This is an excellent opportunity to contribute to a dynamic team within the energy and natural resources industry.<br><br>Responsibilities:<br>• Coordinate permit applications and ensure timely submissions to relevant authorities.<br>• Assist customers with inquiries, providing clear and thorough responses to ensure satisfaction.<br>• Maintain and update records related to permitting and customer interactions.<br>• Perform accurate data entry tasks, managing alphanumeric information with precision.<br>• Handle incoming calls in a call center environment, addressing concerns and resolving issues.<br>• Generate detailed reports using Microsoft Excel to support operational analysis.<br>• Organize and file documents systematically for easy access and retrieval.<br>• Collaborate with other departments to streamline processes and improve service delivery.<br>• Monitor the status of permits and follow up with appropriate parties as needed.
A well-known credit union is seeking multiple Customer Service Representatives to assist their call center! <br><br>Essential Duties and Responsibilities:<br><br>• Handle a large volume of inbound and outbound telephone calls while providing courteous and personal service. <br>• Take ownership of every member interaction supporting first call resolution. <br>• Provide accurate, valid and complete information by using the correct procedures and available tools. <br>• Follow communication procedures, guidelines and policies. <br>• Handle member complaints, providing appropriate solutions. <br>• Adhere to established security procedures when verifying members prior to addressing their call. <br>• Carefully review member profile on core data and workflow computer system to reference member sales or service records to identify any previous issues that might assist with resolving their call. <br>• Analyze member needs, match services and loan products as needed, and promote automated services. Refer new accounts, new suffixes, and complete applications for automated services based on member needs. <br>• Provide detailed information to members on all Credit Union promotions and special account offerings.<br>• Respond to members’ questions; resolve both financial and non-financial account discrepancies. <br>• Update member records with details of the call and the response. <br>• Meet specific, measurable service goals and handle multiple call queues. <br>• Adhere to and uphold all policies and procedures of the credit union. <br>• Correct errors on member’s accounts; calculate penalties and dividends, when required. <br>• Review account memos to ensure they are current and applicable.
<p>We are offering a short-term contract employment opportunity for a Part Time On-Call Receptionist. This position is based in Falls Church, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. This position is onsite Monday to Friday 7 am to 4 pm.</p><p><br></p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Handling a multiline phone system</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p><p><br></p>
<p>We are offering a short-term contract employment opportunity for a On-Call Receptionist. This position is based in Reston, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. This position is onsite.</p><p><br></p><p>Responsibilities: </p><p><br></p><p>• Providing top-notch customer service to clients</p><p>• Handling a multiline phone system</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p>
<p>We are offering a contract position opportunity for a Customer Service Representative in the bustling city of Fairfax, Virginia. This position is located within a dynamic industry with a focus on customer interaction and financial services. The role is based on site, offering the opportunity to be part of a vibrant office environment.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently and accurately process customer credit applications.</p><p>• Maintain and update customer credit records with precise attention to detail.</p><p>• Address and resolve customer inquiries in a timely and detail-oriented manner.</p><p>• Monitor customer accounts and execute appropriate actions when necessary.</p><p>• Follow up with customers regarding overdue payments through phone calls and emails.</p><p>• Send out notifications about delinquent payments via email, voicemail, and mail.</p><p>• Update customer accounts and perform data entry tasks.</p><p>• Adapt to different situations, showcasing flexibility and a positive attitude.</p><p>• Work collaboratively within the team in a high-paced call center environment.</p><p>• Utilize Microsoft Office Suite for various tasks and maintain computer literacy.</p><p><br></p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This position is ideal for someone with strong computer skills, a positive attitude, and the ability to work both independently and collaboratively. If you excel in providing exceptional customer support and looking to get into a great company this is the position for you.</p><p><br></p><p>Responsibilities:</p><p>• Manage inbound and outbound customer calls with professionalism and efficiency.</p><p>• Address customer inquiries and provide timely solutions to ensure satisfaction.</p><p>• Will be handling data entry, and account management.</p><p>• Maintain accurate records by entering and updating data in relevant systems.</p><p>•Handle mailings.</p><p>• Utilize Microsoft Excel and other software tools to manage and analyze data.</p><p>• Collaborate with team members to ensure smooth operations and meet customer needs.</p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This contract position is ideal for an individual with strong technological proficiency and exceptional administrative abilities. The role requires someone who thrives in both independent work environments and collaborative team settings.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional support to customers by addressing inquiries and resolving issues efficiently.</p><p>• Handle inbound and outbound calls with professionalism, ensuring customer satisfaction.</p><p>• Maintain accurate records and documentation of interactions in a timely manner.</p><p>• Utilize technology tools and systems to manage customer communications effectively.</p><p>• Handling mailings.</p><p>• Ensure a high level of attention to detail in all administrative tasks.</p><p>• Demonstrate dependability by meeting deadlines and maintaining consistent performance.</p>
<p>We are offering a contract position opportunity for a Customer Service Representative in the bustling city of Fairfax, Virginia. This position is located within a dynamic industry with a focus on customer interaction and financial services. The role is based on site, offering the opportunity to be part of a vibrant office environment.</p><p>Responsibilities:</p><p><br></p><p>• Provide exceptional support to customers by addressing inquiries and resolving issues efficiently.</p><p>• Handle inbound and outbound calls with professionalism, ensuring customer satisfaction.</p><p>• Maintain accurate records and documentation of interactions in a timely manner.</p><p>• Utilize technology tools and systems to manage customer communications effectively.</p><p>• Handling mailings.</p><p>• Ensure a high level of attention to detail in all administrative tasks.</p><p>• Demonstrate dependability by meeting deadlines and maintaining consistent performance.</p>
