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48 results for Front Desk Assistant in Baltimore, MD

On Call Receptionist
  • Tysons Corner, VA
  • onsite
  • Temporary
  • 19.00 - 19.00 USD / Hourly
  • <p> We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Tysons Corner, Virginia. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and providing excellent customer service. This position is ideal for someone with strong organizational skills and the ability to manage multiple tasks efficiently.</p><p>Responsibilities:</p><p>• Greet and assist visitors with courtesy and professionalism.</p><p>• Answer and direct incoming phone calls to the appropriate departments.</p><p>• Manage appointment scheduling and maintain calendars efficiently.</p><p>• Perform general receptionist duties, including handling inquiries and correspondence.</p><p>• Support administrative tasks such as handling mailings, filing and data entry as required.</p><p>• Ensure the reception area remains organized and presentable at all times.</p><p>• Provide information and assistance to customers in a timely manner.</p><p>• Collaborate with other team members to enhance office operations.</p><p><br></p>
  • 2026-01-26T17:08:42Z
Assistant General Counsel
  • Baltimore, MD
  • onsite
  • Permanent
  • 235000.00 - 250000.00 USD / Yearly
  • <p>Our client is an established investment platform with a robust legal team (based in Baltimore County). They are looking to hire an Attorney who will provide broad-based legal counsel and support to the Company and its affiliated entities with respect to its real estate investments. The position requires in-depth knowledge of and experience in sophisticated real estate transactions. The Counsel will report to the General Counsel and will be based out of the Company’s Baltimore County, Maryland office where there is a hybrid in-office/remote work environment.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in the preparation of development agreements, construction contracts, management agreements and other related documents.</p><p>• Undertake comprehensive due diligence reviews, with a specific emphasis on title and survey review.</p><p>• Review and interpret community governance documents, such as declarations of covenants, homeowners’ association documents, and condominium documents.</p><p>• Provide legal support to various departments in the company as required.</p><p>• Draft, review, and negotiate a wide range of commercial contracts including NDAs, operating agreements, partnership agreements, employment agreements, and vendor contracts.</p><p>• Handle all documentation associated with real estate transactions including those related to acquisitions, dispositions, joint ventures, loans, development, asset management, and leasing.</p><p>• Maintain up-to-date knowledge in commercial real estate, title searches, corporate transactions, and transactional law to ensure all work is compliant with current laws and regulations.</p><p><br></p><p><br></p><p>SOME PERKS:</p><p>• Free Parking and a beautiful office that is situated in the county and walking distance from shops and restaurants</p><p>• 100% paid medical</p><p>• Potential to receive an interest in investment promotes as part of compensation</p><p>• All employees are invited to invest in the deals on an unpromoted basis.</p><p>• Extremely generous Bonus Structure</p><p>• Collegial team with flexible working hours</p><p><br></p><p>Qualified candidates should directly apply and connect with Amy Hyman Baum on LinkedIn. Direct messages can be sent via LI messenger or to the email found on Amy' LinkedIn page. Be sure to include an updated resume.</p>
  • 2026-01-08T14:53:39Z
Office Assistant
  • Washington, DC
  • onsite
  • Temporary
  • 22.80 - 26.40 USD / Hourly
  • We are looking for a dedicated Office Assistant to join our team in Washington, District of Columbia. In this long-term contract position, you will play a vital role in ensuring the smooth operation of our office by managing supplies, coordinating shared spaces, and supporting administrative tasks. This is an excellent opportunity for a detail-oriented individual with strong organizational skills to contribute to a dynamic and efficient work environment.<br><br>Responsibilities:<br>• Maintain inventory of office supplies, placing orders and ensuring timely restocking to support operational efficiency.<br>• Monitor and replenish kitchen and breakroom essentials, including beverages and cleaning supplies, to maintain a clean and stocked environment.<br>• Oversee the scheduling and upkeep of conference rooms and shared office spaces to ensure they are ready for meetings and daily use.<br>• Collaborate with vendors to manage supply orders, track deliveries, and address any issues related to office needs.<br>• Conduct regular inspections of office areas to ensure cleanliness, functionality, and a well-maintained appearance.<br>• Assist in onboarding new employees by preparing workspaces and providing basic office orientation.<br>• Provide backup support for reception duties, including answering calls, distributing mail, and scheduling tasks.<br>• Operate and maintain office equipment, ensuring functionality and troubleshooting minor issues as needed.<br>• Support general administrative tasks such as scanning documents, preparing materials, and coordinating schedules.<br>• Facilitate communication between departments to ensure smooth operations and address any office-related concerns.
  • 2026-02-05T13:48:48Z
Legal Assistant - Real Estate
  • Baltimore, MD
  • onsite
  • Permanent
  • 60000.00 - 75000.00 USD / Yearly
  • <p>We are looking for a skilled Legal Assistant to join our established boutique law firm in Baltimore, Maryland. The ideal candidate will have at least three years of experience in real estate transactional work and possess excellent organizational and communication skills. This role offers the opportunity to work in a dynamic, fast-paced environment supporting legal professionals and clients.</p><p><br></p><p>Responsibilities:</p><p>• Create and revise legal documents, ensuring accuracy and version control.</p><p>• Manage and maintain client files, including electronic records.</p><p>• Prepare documents for execution and coordinate their assembly for closings.</p><p>• Compile and organize closing binders with meticulous attention to detail.</p><p>• File documents with relevant agencies such as the Department of Assessments and Taxation.</p><p>• Develop organizational charts to illustrate ownership structures of entities and properties.</p><p>• Conduct property research using online databases and mapping tools.</p><p>• Communicate effectively with clients through both verbal and written means.</p><p>• Utilize advanced word processing and document editing tools to produce high-quality work.</p><p>• Collaborate with team members to meet deadlines in a fast-paced setting.</p><p><br></p>
  • 2026-02-04T15:03:47Z
Assistant Project Manager
  • Columbia, MD
  • onsite
  • Permanent
  • 60000.00 - 75000.00 USD / Yearly
  • <p>We are seeking a detail-oriented and motivated <strong>Construction Assistant Project Manager </strong>to support the planning, execution, and closeout of construction projects. This role works closely with project managers, subcontractors, and clients to ensure projects are delivered on time, within scope, and on budget. The ideal candidate has a strong organizational skill set, clear communication style, and a solid understanding of construction processes. This is a direct-hire position that offers full-benefits and room for growth in the company. </p><p><br></p><p>Key Responsibilities</p><ul><li>Assist Project Managers with day-to-day coordination of construction projects</li><li>Track project schedules, budgets, submittals, RFIs, and change orders</li><li>Coordinate communication between owners, architects, engineers, subcontractors, and vendors</li><li>Maintain accurate project documentation and filing systems</li><li>Monitor project progress and report status updates to stakeholders</li><li>Support procurement of materials and equipment</li><li>Help ensure compliance with safety regulations, contract requirements, and company standards</li><li>Participate in project meetings and prepare meeting minutes</li></ul><p><br></p>
  • 2026-02-06T20:34:02Z
Trademark Legal Assistant
  • Alexandria, VA
  • onsite
  • Permanent
  • 65000.00 - 90000.00 USD / Yearly
  • <p>We are looking for a dedicated <strong>Trademark Legal Assistant</strong> to join a boutique law firm in Northern, VA. In this role, you will provide essential support for trademark-related tasks, ensuring accurate and timely management of filings and deadlines. This is a <strong>fully remote position</strong> but must be commutable to Alexandria, VA for occasional in office meetings. The ideal candidate will have exceptional organizational skills and experience handling intellectual property matters.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and manage trademark-related calendars to ensure all deadlines are met.</p><p>• Prepare and file trademark applications, renewals, and other necessary documents with the USPTO.</p><p>• Conduct USPTO searches and assist with trademark prosecution processes.</p><p>• Handle e-filing tasks efficiently and ensure compliance with procedural requirements.</p><p>• Monitor and update the docketing system to track trademark applications and filings.</p><p>• Support billing processes by preparing and maintaining accurate records.</p><p>• Assist in the preparation of reports and documentation related to intellectual property matters.</p><p>• Communicate with clients regarding trademark procedures and requirements.</p><p>• Collaborate with attorneys to ensure smooth execution of trademark filing strategies.</p>
  • 2026-01-09T19:34:34Z
Mortgage Loan Assistant
  • Fairfax, VA
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p>We are looking for a Mortgage Loan Assistant to support the mortgage process by managing the administrative tasks associated with escrow accounts. You will be working Monday to Friday full time.</p><p>Key responsibilities include</p><p>• Supporting mortgage loan officers by preparing and processing loan documents.</p><p>• Communicating with clients to collect required financial information and documentation.</p><p>• Verifying applicant details, employment, and financial status for loan qualification.</p><p>• Coordinating with internal departments, title companies, and external vendors to ensure timely completion of loan files.</p><p>• Reviewing loan applications for accuracy and completeness before submission.</p><p>• Assisting in scheduling client meetings and following up on outstanding documentation.</p><p>• Updating loan records and databases with current status and documentation.</p><p>• Responding to client inquiries regarding loan status, requirements, and procedures.</p><p>• Performing administrative duties such as filing, faxing, and correspondence related to mortgage processing.</p><p>• Ensuring compliance with local, state, and federal regulations throughout the loan process</p><p><br></p><p><br></p>
  • 2026-01-26T18:18:41Z
Legal Support II
  • Arlington, VA
  • remote
  • Temporary
  • 26.00 - 27.00 USD / Hourly
  • <p>We are looking for a highly motivated and detail-oriented individual to join our team as a Legal Support II in Arlington, VA. This position offers an exciting opportunity to assist the Business Development group within the Legal Department by providing comprehensive administrative and contract management support. As a key contributor, you will handle various tasks with professionalism and efficiency, ensuring seamless operations across multiple areas. This is a long-term contract position that requires excellent organizational skills and the ability to work independently in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to a team of attorneys, including managing calendars and preparing expense reports.</p><p>• Organize and maintain centralized filing systems to ensure easy access to important documents.</p><p>• Perform contract administration tasks such as scanning, copying, data entry, routing, and signature tracking.</p><p>• Draft correspondence and other legal documents with accuracy and attention to detail.</p><p>• React quickly and appropriately to urgent situations, ensuring timely resolution of issues.</p><p>• Collaborate with team members to solve problems creatively and proactively.</p><p>• Maintain confidentiality and handle sensitive information with discretion and integrity.</p><p>• Assist with general office tasks to support the Legal Department's day-to-day operations.</p><p>• Build strong relationships with internal and external stakeholders by providing exceptional client service.</p><p>• Adapt to shifting priorities and manage multiple projects efficiently under tight deadlines.</p>
  • 2026-02-06T18:28:42Z
Legal Secretary
  • Arlington, VA
  • onsite
  • Permanent
  • 60000.00 - 95000.00 USD / Yearly
  • <p>We are looking for a dedicated Legal Secretary to join our client's team in Arlington, Virginia. This permanent role involves supporting attorneys specializing in land use practice, requiring strong organizational and administrative skills. The ideal candidate will excel in managing legal documentation, proofreading, and assisting with various administrative tasks in a detail-oriented legal environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive administrative support to attorneys in the land use practice area.</p><p>• Prepare, proofread, and format legal documents and correspondence with a high level of accuracy.</p><p>• Manage court filings and e-filing processes efficiently to ensure timely submissions.</p><p>• Organize and maintain case files using document management systems such as Worldox or iManage.</p><p>• Coordinate and maintain attorneys’ schedules, including meetings, deadlines, and court dates.</p><p>• Communicate with clients and external parties to facilitate case progress.</p><p>• Assist with research and preparation of materials related to land use cases.</p><p>• Monitor deadlines and ensure compliance with legal procedures and requirements.</p><p>• Collaborate with team members to ensure smooth workflow and support for attorneys.</p><p>• Handle general office tasks, including phone calls and correspondence, as needed.</p>
  • 2026-01-09T19:34:34Z
Executive Assistant
  • York, PA
  • onsite
  • Temporary
  • 26.00 - 28.00 USD / Hourly
  • <p>We are seeking a highly professional, organized, and proactive Executive Assistant to provide high-level support to senior leadership in our York-based organization. This role is ideal for someone who excels at managing priorities, anticipates executive needs, and handles sensitive information with discretion and confidence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide comprehensive administrative support to executive leadership</li><li>Manage complex calendars, coordinate meetings, and arrange travel</li><li>Prepare executive-level reports, presentations, and correspondence</li><li>Act as a liaison between executives, internal departments, and external partners</li><li>Handle confidential information with professionalism and discretion</li><li>Support special projects, meetings, and company initiatives<strong></strong></li></ul>
  • 2026-01-23T08:09:24Z
Customer Service Representative
  • Fairfax, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are looking for a meticulous Customer Service Representative to join our team located in a Fairfax, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract to permanent employment opportunity.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Process and verify customer credit applications with precision</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p><p><br></p>
  • 2026-01-26T17:08:42Z
Customer Service Representative
  • Fairfax, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are seeking a Customer Service Representative for our location in Fairfax, Virginia. This role will be based on-site. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.</p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer applications with precision.</p><p>• Update and maintain accurate customer records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
  • 2026-01-26T17:58:57Z
Client Services Coordinator
  • Wilmington, DE
  • onsite
  • Permanent
  • 40000.00 - 45000.00 USD / Yearly
  • <p>Stable client within the legal industry seeks a tech savvy, Client Service Coordinator with strong communication skills. This role consists of providing excellent customer engagement by drafting client correspondence and documentation, generating client invoices, distributing incoming mail and packages, forwarding onboarding documents, entering data into the company’s CRM system, collecting client payments, and coordinating with outside vendors as needed. The ideal Client Service Coordinator will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries. </p><p><br></p><p>How you will make an impact</p><p>·      Assist and welcome visitors</p><p>·      Manage client records and documents</p><p>·      Assist with administrative support</p><p>·      Provide client/vendor support/management</p><p>·      Calendar Management</p><p>·      Generate email correspondence</p><p>·      Review Legal Agreement/Contracts</p><p>·      Document Management</p><p>·      Resolve transaction discrepancies</p>
  • 2026-02-04T22:13:42Z
In-House Attorney - Real Estate/Leasing
  • Baltimore, MD
  • onsite
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p>Established, privately held company known for employee tenure and exceptional culture is hiring!</p><p><br></p><p>We are looking for a skilled and detail-oriented Attorney/Lawyer to join our team in Baltimore, Maryland. In this role, you will handle complex real estate transactions, including lease negotiations and legal document preparation, ensuring compliance with applicable laws and regulations. This position offers the opportunity to collaborate across departments and contribute to the success of our real estate operations.</p><p><br></p><p>Responsibilities:</p><p>• Draft, review, and negotiate leases and other transactional documents to ensure accuracy and compliance.</p><p>• Communicate effectively with lenders, opposing legal counsel, brokers, tenants, and financial institutions regarding leasing matters.</p><p>• Prepare concise lease abstracts and analyze lease agreements for key terms and conditions.</p><p>• Organize, draft, and circulate legal documents pertinent to real estate transactions.</p><p>• Monitor and ensure compliance with contracts, governing laws, and company standards.</p><p>• Collaborate with internal departments during lease negotiations to address deal-specific details.</p><p>• Advise teams on deadlines, legal processes, and potential issues to facilitate smooth operations.</p><p>• Maintain confidentiality of sensitive information related to the company and its clients.</p><p>• Provide support to the Assistant Vice President of Legal and contribute to the overall leasing team.</p><p>• Participate in special projects and other duties as assigned.</p>
  • 2026-01-15T17:18:45Z
Customer Service Representative
  • Newark, DE
  • onsite
  • Permanent
  • 55000.00 - 62000.00 USD / Yearly
  • <p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>·      Fulfill customer inquiries</p><p>·      Order/Vendor Management</p><p>·      Build strong customer relationships</p><p>·      Process Improvement</p><p>·      Sales Support</p><p>·      Maintain customer records</p><p>·      Delivery Tracking</p><p>·      Follow-up with all customer correspondence via phone and email</p><p>·      Ability to transfer documentation into a Paperless Environment</p>
  • 2026-01-21T20:14:05Z
Sr. Customer Service Specialist
  • Rosedale, MD
  • remote
  • Temporary
  • 20.00 - 27.00 USD / Hourly
  • The Senior Customer Service Specialist serves as a subject matter expert within the customer service team, handling complex or escalated issues while delivering high-quality support. This role combines advanced problem-solving, customer advocacy, and mentorship responsibilities. The Senior Customer Service Specialist contributes to continuous improvement by identifying trends, supporting training efforts, and maintaining service excellence across all customer channels. <br> Key Responsibilities Handle escalated customer inquiries and complaints Process orders, returns, or account updates Maintain detailed records of customer interactions Assist in training and mentoring new representatives Identify trends and recommend process improvements Ensure adherence to service-level agreements (SLAs) Serve as a point of contact for complex or high-value accounts Collaborate with cross-functional teams to resolve issues Support quality assurance and coaching initiatives Contribute to knowledge base and procedure documentation
  • 2026-01-27T14:14:07Z
Customer Service Representative
  • Vienna, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are looking for a meticulous Customer Service Representative to join our team located in a Vienna, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract employment opportunity working onsite Monday to Friday.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Scheduling appointments</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls and follow up with emails.</p><p>• Document all customer interactions and communications. </p><p>• Perform updating heavy data entry into internal system.</p><p><br></p>
  • 2026-02-06T14:03:38Z
Controller
  • Arlington, VA
  • onsite
  • Permanent
  • 130000.00 - 135000.00 USD / Yearly
  • <p>Do You Love Numbers? Are You a Skilled Non-Profit Controller or Assistant Controller with an Entrepreneurial Spirit? Have you ever dreamed of combining your financial expertise with your passion for making a global impact? Are you ready to work for a forward-thinking non-profit organization that values innovation and looks for entrepreneurial leaders like you? If so, keep reading. This is your opportunity to step into a leadership role within a globally recognized social-impact organization that is driving positive change across the world.</p><p><br></p><p>Our client, a $35M non-profit in the DC Metro area, is looking for a talented Controller who will partner with the CFO to manage and oversee all aspects of the organization's financial and accounting operations. This leadership position offers the chance to work closely with senior executives and program leaders, empowering them to make informed decisions while ensuring financial excellence across the organization's operations. This isn't just a finance role; it's about joining a team dedicated to making a meaningful difference—designing systems, processes, and strategies that support the organization's work to create lasting social change worldwide.</p><p><br></p><p>Responsibilities:</p><p>*Manage accounts, ledgers, and reporting systems to ensure compliance with GAAP standards and nonprofit regulatory requirements.</p><p>*Implement internal controls for revenue, costs, budgets, and asset protection while ensuring accurate financial transaction recordings.</p><p>*Coordinate and oversee audit processes.</p><p>*Analyze financial data, prepare timely reports, and communicate updates to senior leadership.</p><p>*Review and approve payroll transactions.</p><p>*Support the CFO in engaging with the board’s audit and finance committees on financial trends and strategies.</p><p>*Oversee accounting for grants and programs to ensure spending aligns with budgets and funding requirements.</p><p>*Build and maintain relationships with external stakeholders like banks, lenders, and vendors.</p><p>*Develop and enforce finance policies, procedures, and systems to support operations.</p><p>*Lead improvements to the accounting ERP system (NetSuite) and coordinate system rollouts in additional locations.</p><p>*Lead and develop the finance team, fostering clear communication and strong collaboration.</p><p>*Strengthen partnerships with HR, IT, legal, and program teams to streamline operations.</p><p>*Promote a positive work environment and provide coaching to tackle challenges collaboratively.</p><p><br></p><p>The ideal candidate will be an individual who thrives in a fast-paced, mission-driven environment and has the following qualifications: CPA,10+ years exp with 2–5+ years of experience in a Non-Profit Controller or Asst Controller role, strong background in grant accounting from private foundations NOT government grants, NetSuite or something similar, strong analytical and problem-solving skills, including the ability to research and apply technical accounting standards as required, a collaborative mindset and ability to educate colleagues with varying levels of financial knowledge and a passion for innovation and working in entrepreneurial teams where creativity, adaptability, and results are valued. Comp range for this Controller role is 130-135K in base salary + bonus, full benefits and this is a hybrid role in the office in Arlington, VA a minimum of 3 days/week. To apply to this job please do so through this posting or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035.</p>
  • 2026-01-09T19:34:34Z
Customer Service Representative II
  • Baltimore, MD
  • onsite
  • Temporary
  • 16.15 - 17.00 USD / Hourly
  • We are looking for experienced and dedicated Customer Service Representatives to join our team in Baltimore, Maryland. In this long-term contract position, you will play a vital role in delivering exceptional service to customers, ensuring their inquiries and concerns are handled efficiently. This role is ideal for individuals who thrive in fast-paced environments and excel at communication and problem-solving.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries via phone, email, or other communication channels with professionalism and accuracy.<br>• Maintain detailed and organized customer records by performing data entry tasks and updating information as needed.<br>• Resolve customer issues by identifying solutions and ensuring timely follow-up.<br>• Provide clear and concise information on services, policies, and procedures to customers.<br>• Collaborate with team members and other departments to address complex customer concerns.<br>• Meet or exceed performance metrics, including call handling time and customer satisfaction scores.<br>• Adhere to company guidelines and protocols to ensure compliance and quality service.<br>• Manage multiple tasks simultaneously while maintaining a high level of attention to detail.<br>• Participate in training sessions to stay updated on service offerings and best practices.
  • 2026-02-06T17:33:41Z
Customer Service Representative II
  • Baltimore, MD
  • onsite
  • Temporary
  • 16.15 - 17.00 USD / Hourly
  • We are looking for skilled Customer Service Representatives to join our team in Baltimore, Maryland. This long-term contract position offers an excellent opportunity to provide exceptional support in a fast-paced call center environment. Successful candidates will play a key role in ensuring customer satisfaction through effective communication and problem resolution.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries with professionalism and efficiency.<br>• Provide accurate information regarding services and policies to callers.<br>• Document interactions and maintain detailed records in the system.<br>• Collaborate with team members to address complex customer concerns.<br>• Ensure timely resolution of issues while adhering to company protocols.<br>• Perform data entry tasks to update customer information as required.<br>• Monitor call queues and prioritize tasks to meet performance targets.<br>• Follow established guidelines to handle sensitive or confidential information.<br>• Participate in training sessions to stay updated on procedures and tools.<br>• Deliver exceptional customer experiences by demonstrating empathy and active listening.
  • 2026-02-06T17:33:41Z
Customer Service Coordinator
  • Middle River, MD
  • onsite
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • <p>Our client is seeking an articulate Customer Service Coordinator to support Permitting. In this high‑volume, deadline‑driven call center environment, you’ll assist homeowners, contractors, and municipal offices via phone—while simultaneously documenting in their proprietary system and processing permitting paperwork end‑to‑end. This is a great opportunity with room for growth at a reputable local energy provider.</p><p><br></p><ul><li><strong>Permitting & Documentation:</strong> Process permitting paperwork accurately; perform validations; ensure completeness and compliance.</li><li><strong>Inbound/Outbound Phone Support (~90%):</strong> Communicate with customers and stakeholders; provide updates; resolve issues; perform thorough follow‑up.</li><li><strong>Dispatch & Scheduling:</strong> Coordinate permit‑related appointments, inspections, and technician/contractor schedules; manage changes and escalations.</li><li><strong>Quality Assurance & Tracking:</strong> Verify data accuracy; monitor status through completion; maintain organized digital records.</li><li><strong>Email Communication:</strong> Draft, edit, and proofread customer and partner communications; correspond on behalf of the company with professional tone and clarity.</li><li><strong>Cross‑Team Collaboration:</strong> Partner with Permitting, Operations, and Customer Experience to meet SLAs and ensure smooth workflows.</li></ul>
  • 2026-02-03T14:08:40Z
Customer Service Representative
  • Fairfax, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are looking for a Customer Service Representative to join our team located in a Fairfax, Virginia. The Customer Service Representative will be responsible for delivering excellent service to clients, resolving inquiries efficiently, and ensuring a positive customer experience at every touchpoint. This role involves phone, email, and online interaction, managing orders, troubleshooting, and escalating issues as needed. </p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, chat, or in person in a prompt, courteous manner.</li><li>Resolve product or service problems by clarifying the customer's complaint, determining the cause, selecting, and explaining the best solution.</li><li>Process orders, forms, applications, and requests accurately.</li><li>Maintain detailed and accurate records of customer interactions and transactions.</li><li>Collaborate with internal teams to address customer needs or escalate issues.</li><li>Actively participate in ongoing training, team meetings, and contribute to continuous improvement efforts. (Based on general knowledge.)</li></ul>
  • 2026-01-30T19:48:40Z
Customer Experience Specialist
  • Linthicum, MD
  • onsite
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • <p>A growing manufacturing company in Linthicum, MD is seeking a Customer Experience Specialist to join their team! Primary job duties include order entry, pricing delivery, updates on delivery tracking information, helping with customers’ issues, questions, concerns, identifying the status of an order, handling inbound phone calls. This person must have prior experience working in ERP systems, along with strong customer service aptitude.</p>
  • 2026-02-03T18:03:42Z
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