<p>We are looking for a dedicated <strong>Trademark Legal Assistant</strong> to join a boutique law firm in Northern, VA. In this role, you will provide essential support for trademark-related tasks, ensuring accurate and timely management of filings and deadlines. This is a <strong>fully remote position</strong> but must be commutable to Alexandria, VA for occasional in office meetings. The ideal candidate will have exceptional organizational skills and experience handling intellectual property matters.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and manage trademark-related calendars to ensure all deadlines are met.</p><p>• Prepare and file trademark applications, renewals, and other necessary documents with the USPTO.</p><p>• Conduct USPTO searches and assist with trademark prosecution processes.</p><p>• Handle e-filing tasks efficiently and ensure compliance with procedural requirements.</p><p>• Monitor and update the docketing system to track trademark applications and filings.</p><p>• Support billing processes by preparing and maintaining accurate records.</p><p>• Assist in the preparation of reports and documentation related to intellectual property matters.</p><p>• Communicate with clients regarding trademark procedures and requirements.</p><p>• Collaborate with attorneys to ensure smooth execution of trademark filing strategies.</p>
<p>We are seeking a contract Executive Administrative Assistant to serve as the primary onsite support resource, delivering polished, detail-oriented service to both internal teams and executive-level stakeholders.</p><p><br></p><p><strong><u>Contract Dates:</u></strong></p><ul><li><strong>December 29, 30, 31 & January 2</strong></li><li><strong>Client site is closed January 1</strong></li><li><strong>Shadowing Requirement:</strong> Candidate must be available for a <strong>4-hour onsite shadowing session on January 26 or 27</strong> with the full-time employee they will be covering for.</li></ul><p><br></p><p><strong><u>Day-to-Day Responsibilities / Work Environment</u></strong></p><ul><li><strong>Must be highly proficient in Slack</strong> — this is the primary communication platform.</li><li>Additional tools: <strong>Google Chat</strong> and <strong>Zendesk</strong>.</li><li>The workplace environment will be less busy than usual during this period, but <strong>executive-level visitor spikes</strong> should be expected.</li><li>Responsible for <strong>coordinating and ordering all catering services</strong>, as well as preparing food setups for the onsite team.</li><li>Will serve as the <strong>sole Workplace Experience Coordinator onsite</strong>; must be comfortable taking on duties outside the traditional scope when needed.</li><li>Acts as the <strong>primary face of the office</strong>, greeting all visitors, including <strong>high-profile individuals</strong>.</li><li>Must be <strong>extremely detail-oriented</strong>—errors such as typos in communications can negatively impact important relationships.</li><li>Must demonstrate <strong>excellent communication skills</strong>, including the ability to professionally engage with <strong>C-suite and senior leadership</strong>.</li></ul><p><br></p>
<p>We are offering a contract opportunity for an Executive Assistant. In this role, you will be providing comprehensive administrative support in a fast-paced environment, primarily for the CFO. Your tasks will span across different areas such as scheduling, document management, research, and presentation preparation.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Assisting the CFO with a variety of administrative duties using Microsoft Office products including Word, Excel, Planner, Teams, PowerPoint, and Outlook</p><p>• Scheduling internal or external meetings and maintaining the CFO's calendar meticulously</p><p>• Documenting policy changes and maintaining up-to-date files</p><p>• Distributing mail and scheduling and coordinating department and group meetings</p><p>• Organizing food and beverage service for meetings/events as necessary</p><p>• Providing support in research and referencing source documents in writing to brief manager on the guidance for presentation to internal, external partners</p><p>• Attending meetings with the supervisor to take notes on significant parts of discussion, issues, and relevant planned future events</p><p>• Utilizing skills in ADP - Financial Services, Cisco Webex Meetings, Concur, CRM, Kronos Timekeeping System, About Time, Calendar Management, Communication, Conference Calls, Correspondence to perform tasks efficiently</p><p>• Performing any other duties as assigned.</p>
<p><b>Calling all Personal Injury Legal Assistants and Paralegals! Baltimore-Metro Area | Multiple Firms | Multiple Opportunities</b></p><p><br></p><p>Are you a proactive, detail-oriented legal professional ready for your next move in Personal Injury law? Our recruiting agency partners with law firms <strong>throughout the entire Baltimore-metro area</strong>, and we’re actively seeking strong Paralegals and Legal Assistants to support fast-paced, high-impact PI practices.</p><p><br></p><p><b>About our roles</b></p><p>You’ll play a key role in supporting attorneys and clients throughout the life of a personal injury case. Responsibilities may include:</p><ul><li>Managing case files from intake through settlement or litigation</li><li>Drafting legal documents, correspondence, and discovery</li><li>Communicating with clients, medical providers, adjusters, and opposing counsel</li><li>Requesting, organizing, and summarizing medical records and bills</li><li>Maintaining deadlines, calendars, and case management systems</li><li>Assisting with trial prep, negotiations, and mediations</li></ul>
<p><strong>WORKERS’ COMPENSATION PARALEGALS & LEGAL ASSISTANTS WANTED</strong></p><p><strong>Baltimore-Metro Area | Multiple Hiring Firms | Competitive Opportunities</strong></p><p>Our recruiting team is partnering with a wide range of Workers’ Compensation law firms throughout the <strong>Baltimore-metro area</strong>, and we’re looking to connect with detail-oriented, motivated WC Paralegals and Legal Assistants interested in exploring new roles.</p><p><br></p><p><strong>POSITION OVERVIEW</strong></p><p>These roles offer the chance to support busy Workers’ Compensation practices and make a direct impact on client outcomes. Depending on the firm, duties may include:</p><ul><li>Handling case files from intake to final award or settlement</li><li>Preparing WC forms, pleadings, and related filings</li><li>Maintaining communication with clients, insurers, adjusters, and providers</li><li>Tracking medical treatment, wage info, and benefit eligibility</li><li>Scheduling hearings, IMEs, depositions, and attorney calendars</li><li>Ensuring deadlines are met and records are organized</li><li>Supporting attorneys in preparing for hearings and conferences</li></ul>
<p>Robert Half has a brand new direct-hire opportunity for a Client Services Associate for a financial services firm based on Columbia, MD. This role will support a great team with some of the best in the industry. Candidates with prior experience in financial services with strong customer service experience are encouraged to apply! If interested, or if you have questions, please contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p>Description</p><ul><li>Provide support to financial advisors</li><li>Maintain relationships with new and existing accounts</li><li>Coordinate meetings internally and externally</li><li>Perform related research as necessary to ensure team is set up for success</li><li>Maintain client database system</li><li>Handle administrative support work for team</li><li>Special projects as assigned by leadership</li></ul><p><br></p>
<p>Our client, a growing NP in Arlington, VA is looking for an experienced Senior Accountant to join their accounting team. In this role, you will play a key part in maintaining financial accuracy and compliance across multiple entities, general ledger, month end close, supporting essential accounting operations, and contributing to process improvements. This is an exciting opportunity to work within a dynamic organization that values collaboration and global impact.</p><p><br></p><p>Responsibilities:</p><p>• Oversee monthly, quarterly, and annual financial close processes to ensure accuracy and timeliness.</p><p>• Prepare and reconcile key general ledger accounts, including cash, accounts payable, accounts receivable, accruals, intercompany transactions, and restricted funds.</p><p>• Post journal entries while maintaining thorough documentation for audit and compliance purposes.</p><p>• Manage accounts payable, accounts receivable, and daily banking activities.</p><p>• Utilize NetSuite for accounting transactions, reconciliations, and generating financial reports.</p><p>• Identify and implement improvements to NetSuite workflows and strengthen internal financial controls.</p><p>• Coordinate audit preparation activities, including creating schedules and gathering required documentation.</p><p>• Produce detailed monthly and quarterly financial reports and assist in variance analyses.</p><p>• Support initiatives aimed at enhancing operational efficiency and streamlining accounting processes.</p><p>• Collaborate with the Assistant Controller on special projects and organizational priorities.</p><p><br></p><p>The ideal candidate for this Senior Accountant role will have a BS in Accounting, 3+ years of hands-on non-profit accounting (including some international transactions) and NetSuite accounting software. This position is a minimum of 2 days/week in the office, full benefits and comp range of 90-100K + bonus. To apply to this job please do so through this posting or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035. </p>
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
Are you an organized and proactive detail oriented seeking your next career move? Our company is currently looking for a skilled Project Coordinator to help drive successful outcomes across diverse projects. Key Responsibilities: Assist in planning, executing, and closing projects while keeping timelines on track Coordinate daily operations and collaborate with team members, vendors, and clients Monitor project progress and resolve issues to ensure deliverables are met Prepare reports, maintain documentation, and communicate project updates Support the project lead by organizing meetings, taking minutes, and tracking action items
<p>We are looking for a <strong>Bilingual Customer Experience Specialist</strong> who is passionate about delivering exceptional service and building strong relationships with customers. This role requires fluency in English and Spanish and offers an opportunity for growth into a permanent position.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Customer Support:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in both English and Spanish.</li><li>Provide accurate information about products, services, and policies.</li><li>Ensure a positive and professional customer experience at all times.</li></ul><p><strong>Issue Resolution:</strong></p><ul><li>Investigate and resolve customer concerns promptly and effectively.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Follow up to ensure customer satisfaction and resolution.</li></ul><p><strong>Data Management:</strong></p><ul><li>Maintain detailed and accurate records in CRM systems.</li><li>Update customer profiles and track interactions for quality assurance.</li><li>Generate reports as needed for management review.</li></ul><p><br></p>
<p>A growing company in York, PA is looking for a <strong>Sales Support Staff</strong> member to join their team. This role is perfect for someone who enjoys supporting sales teams, helping customers, and keeping operations running smoothly.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist the sales team with order processing, tracking, and follow-up</li><li>Respond to customer inquiries via phone, email, or in-person in a professional and timely manner</li><li>Prepare quotes, proposals, and sales documentation</li><li>Maintain accurate sales records, reports, and customer information in the CRM system</li><li>Coordinate with operations, shipping, and accounting teams to ensure timely delivery of orders</li><li>Support sales team with scheduling appointments, meetings, and client communications</li><li>Monitor inventory and product availability to support customer orders</li><li>Assist with marketing and sales campaigns as needed</li></ul><p><br></p>
<p>Do You Love Numbers? Are You a Skilled Non-Profit Controller or Assistant Controller with an Entrepreneurial Spirit? Have you ever dreamed of combining your financial expertise with your passion for making a global impact? Are you ready to work for a forward-thinking non-profit organization that values innovation and looks for entrepreneurial leaders like you? If so, keep reading. This is your opportunity to step into a leadership role within a globally recognized social-impact organization that is driving positive change across the world.</p><p><br></p><p>Our client, a $35M non-profit in the DC Metro area, is looking for a talented Controller who will partner with the CFO to manage and oversee all aspects of the organization's financial and accounting operations. This leadership position offers the chance to work closely with senior executives and program leaders, empowering them to make informed decisions while ensuring financial excellence across the organization's operations. This isn't just a finance role; it's about joining a team dedicated to making a meaningful difference—designing systems, processes, and strategies that support the organization's work to create lasting social change worldwide.</p><p><br></p><p>Responsibilities:</p><p>*Manage accounts, ledgers, and reporting systems to ensure compliance with GAAP standards and nonprofit regulatory requirements.</p><p>*Implement internal controls for revenue, costs, budgets, and asset protection while ensuring accurate financial transaction recordings.</p><p>*Coordinate and oversee audit processes.</p><p>*Analyze financial data, prepare timely reports, and communicate updates to senior leadership.</p><p>*Review and approve payroll transactions.</p><p>*Support the CFO in engaging with the board’s audit and finance committees on financial trends and strategies.</p><p>*Oversee accounting for grants and programs to ensure spending aligns with budgets and funding requirements.</p><p>*Build and maintain relationships with external stakeholders like banks, lenders, and vendors.</p><p>*Develop and enforce finance policies, procedures, and systems to support operations.</p><p>*Lead improvements to the accounting ERP system (NetSuite) and coordinate system rollouts in additional locations.</p><p>*Lead and develop the finance team, fostering clear communication and strong collaboration.</p><p>*Strengthen partnerships with HR, IT, legal, and program teams to streamline operations.</p><p>*Promote a positive work environment and provide coaching to tackle challenges collaboratively.</p><p><br></p><p>The ideal candidate will be an individual who thrives in a fast-paced, mission-driven environment and has the following qualifications: CPA,10+ years exp with 2–5+ years of experience in a Non-Profit Controller or Asst Controller role, strong background in grant accounting from private foundations NOT government grants, NetSuite or something similar, strong analytical and problem-solving skills, including the ability to research and apply technical accounting standards as required, a collaborative mindset and ability to educate colleagues with varying levels of financial knowledge and a passion for innovation and working in entrepreneurial teams where creativity, adaptability, and results are valued. Comp range for this Controller role is 130-135K in base salary + bonus, full benefits and this is a hybrid role in the office in Arlington, VA a minimum of 3 days/week. To apply to this job please do so through this posting or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035.</p>
<p>Are you an experienced <strong>Call Center Representative</strong> looking for a fulfilling career opportunity with room for growth? Join a dynamic organization where your expertise in customer service will make a difference in helping customers resolve issues, get answers, and feel supported. This <strong>temporary-to-hire opportunity</strong> offers stability, career progression, and the potential for hybrid work after permanent placement!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding customer service by answering inbound calls, assisting customers with inquiries, and resolving complaints in a timely and professional manner.</li><li>Document interactions accurately in the system and update customer records as necessary.</li><li>Work collaboratively with team members to ensure excellent service delivery that meets quality standards.</li><li>Maintain a positive and empathetic demeanor, even in high-pressure scenarios, to support customer satisfaction.</li></ul><p><strong>Why Apply?</strong></p><ul><li><strong>Career Growth:</strong> Opportunity to transition into a permanent role.</li><li><strong>Potential for Hybrid Work:</strong> Onsite role to start, with the possibility of transitioning to hybrid work arrangements after permanent hire.</li><li><strong>Supportive Environment:</strong> Join a team dedicated to excellent customer service and employee professional growth.</li><li><strong>Competitive Pay:</strong> Earn a competitive salary with a clear pathway to full-time benefits after being hired permanently.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Client Account Coordinator to join our team in Washington, District of Columbia. In this role, you will play a key part in overseeing client billing processes, ensuring compliance with firm and client guidelines, and maintaining accurate financial records. This position offers a hybrid work environment, competitive compensation, and excellent benefits.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute detailed client reports, including weekly, quarterly, and year-end summaries, using 3E software.</p><p>• Ensure all billing activities comply with firm policies and client-specific guidelines, while adhering to matter engagement terms.</p><p>• Collaborate effectively with attorneys, legal staff, and clients in a decentralized billing structure to resolve any invoicing issues.</p><p>• Oversee client invoicing processes, manage collections activities, and generate monthly accounts receivable reports.</p><p>• Review and verify the accuracy of billing data and supporting documentation prior to distribution.</p><p>• Research and address client inquiries regarding billing discrepancies or issues in a timely manner.</p><p>• Develop and implement new billing formats tailored to client needs and firm objectives.</p><p>• Prepare and manage electronic billing submissions, while maintaining the eBilling hub to ensure smooth operations.</p><p><br></p><p><br></p><p> All interested candidates in this Client Account Coordinator and other full-time permanent opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p><p> </p><p><br></p>
We are looking for a detail-oriented and personable Customer Service Representative to assist with guest registration at an upcoming conference. This is a Contract position based in Vienna, Virginia, where you will play a key role in ensuring attendees have a seamless and welcoming experience.<br><br>Responsibilities:<br>• Welcome guests warmly and provide assistance throughout the registration process.<br>• Manage attendee sign-ins efficiently while maintaining attention to detail.<br>• Address guest inquiries promptly and courteously to ensure satisfaction.<br>• Maintain accurate records of conference registrations.<br>• Collaborate with team members to ensure smooth operations during the event.<br>• Support the coordination of conference materials and attendee information.<br>• Troubleshoot registration issues and resolve them effectively.<br>• Uphold the organization’s standards of service and conduct.<br>• Provide clear and concise communication with guests and event staff.<br>• Assist with additional tasks as needed to ensure the event’s success.
We are looking for a skilled Call Center Representative to join our team in Middle River, Maryland. In this Contract to permanent position, you will be responsible for delivering exceptional customer service in a high-volume call center environment. This role requires strong communication abilities, multitasking skills, and a commitment to ensuring customer satisfaction.<br><br>Responsibilities:<br>• Respond to a high volume of inbound calls with professionalism and a friendly demeanor.<br>• Address customer inquiries, provide accurate product information, and offer effective solutions.<br>• Utilize multiple computer systems to locate, analyze, and document necessary information efficiently.<br>• Maintain a customer-first approach, demonstrating empathy and understanding during interactions.<br>• Accurately update customer accounts and document all interactions in the system.<br>• Work collaboratively with other departments to resolve complex customer issues.<br>• Consistently meet or exceed performance metrics and quality standards.<br>• Stay informed about company products, industry updates, and relevant policies.<br>• Provide feedback and suggestions to improve processes and enhance customer experiences.
A well-known credit union is seeking multiple Customer Service Representatives to assist their call center! <br><br>Essential Duties and Responsibilities:<br><br>• Handle a large volume of inbound and outbound telephone calls while providing courteous and personal service. <br>• Take ownership of every member interaction supporting first call resolution. <br>• Provide accurate, valid and complete information by using the correct procedures and available tools. <br>• Follow communication procedures, guidelines and policies. <br>• Handle member complaints, providing appropriate solutions. <br>• Adhere to established security procedures when verifying members prior to addressing their call. <br>• Carefully review member profile on core data and workflow computer system to reference member sales or service records to identify any previous issues that might assist with resolving their call. <br>• Analyze member needs, match services and loan products as needed, and promote automated services. Refer new accounts, new suffixes, and complete applications for automated services based on member needs. <br>• Provide detailed information to members on all Credit Union promotions and special account offerings.<br>• Respond to members’ questions; resolve both financial and non-financial account discrepancies. <br>• Update member records with details of the call and the response. <br>• Meet specific, measurable service goals and handle multiple call queues. <br>• Adhere to and uphold all policies and procedures of the credit union. <br>• Correct errors on member’s accounts; calculate penalties and dividends, when required. <br>• Review account memos to ensure they are current and applicable.
