<p>We are looking for a dynamic Client Solutions Manager to join our detail-oriented services team in Miami, Florida. In this role, you will be responsible for overseeing product development cycles, ensuring alignment with client needs, and driving strategic initiatives to enhance product performance. This is an exciting opportunity to collaborate with cross-functional teams and make a meaningful impact in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage product roadmaps, ensuring alignment with company goals and customer requirements.</p><p>• Collaborate with stakeholders to gather and prioritize product features and enhancements.</p><p>• Lead cross-functional teams, including engineering, marketing, and design, to deliver high-quality products on schedule.</p><p>• Analyze market trends and competitor activities to inform product strategies.</p><p>• Monitor product performance, gather user feedback, and implement improvements to optimize outcomes.</p><p>• Prepare and deliver presentations to stakeholders, showcasing product progress and strategic initiatives.</p><p>• Work closely with sales and marketing teams to support product launches and promotional efforts.</p><p>• Identify opportunities for innovation and propose new product ideas to meet market demands.</p><p>• Ensure compliance with industry standards and best practices in product development and management Client </p>
<p>We are currently seeking applicants with experience in designing, developing, and maintaining applications using the .NET framework.</p><p><strong>Responsibilities:</strong></p><ul><li>Design, develop, test, and deploy .NET applications and web services.</li><li>Collaborate with team members to analyze user requirements and translate them into technical solutions.</li><li>Maintain and improve performance of existing .NET applications.</li><li>Troubleshoot, debug, and optimize code for efficiency and scalability.</li><li>Participate in code reviews to ensure best practices and high quality standards.</li><li>Prepare documentation for code, processes, and updates.</li><li>Integrate third-party APIs and services as required.</li><li>Stay updated on the latest .NET frameworks, tools, and technologies.</li></ul><p><br></p>
<p><strong>Software Developer</strong></p><p>We are seeking a versatile <strong>Software Developer</strong> to build, optimize, and support applications across our technology stack. This role is ideal for someone who enjoys writing code, solving problems, and contributing to high-quality software solutions. The ideal candidate will be detail-oriented, collaborative, and eager to grow into more advanced development responsibilities.</p><p><strong>Responsibilities</strong></p><ul><li>Develop new software features using modern programming languages and frameworks</li><li>Maintain and enhance existing applications and services</li><li>Write clean, maintainable, well-structured code following best practices</li><li>Collaborate with other developers, QA teams, and product managers</li><li>Build APIs, integrations, and backend services</li><li>Debug application issues, performance problems, and system defects</li><li>Participate in sprint planning, technical discussions, and architecture reviews</li><li>Support deployments through CI/CD tools and version control</li><li>Maintain documentation for code, API endpoints, and application architecture</li></ul><p><br></p>
<p>As an Accounts Receivable Specialist, you will be responsible for ensuring accurate and timely processing of receivables, maintaining up-to-date records, and supporting financial operations. You will work closely with internal teams and customers to resolve payment issues, process invoices, and contribute to a smooth cash flow process.</p><p>Key Responsibilities:</p><ul><li>Prepare, verify, and process invoices and payment transactions.</li><li>Monitor accounts for overdue payments and follow up with customers to ensure timely collections.</li><li>Reconcile customer accounts and resolve discrepancies.</li><li>Respond promptly to customer inquiries regarding invoices and payments.</li><li>Maintain accurate records of accounts receivable activity.</li><li>Collaborate with billing, sales, and finance teams on account issues.</li><li>Generate regular reports on receivables status and aging.</li><li>Assist with month-end closing and audit requests.</li><li>Recommend improvements to the accounts receivable process for optimal efficiencies.</li></ul><p>If you are qualified for this role, please feel free to call Victoria at 786.801.5830 or email [email protected]</p>
We are looking for an experienced Event Planner to join our team in Tampa, Florida, working in a high-paced environment to design and execute exceptional client events. This long-term contract role requires a strategic thinker who can manage all aspects of event planning, ensuring alignment with business objectives and delivering impactful experiences. The position demands strong communication skills and the ability to collaborate across teams, with occasional travel and flexible hours required.<br><br>Responsibilities:<br>• Develop and implement event strategies that align with organizational goals and enhance client engagement.<br>• Plan and execute high-quality events that reflect brand standards and deliver memorable experiences.<br>• Manage event budgets, ensuring cost efficiency while maintaining quality standards.<br>• Research and negotiate with venues and vendors to maximize resources and meet event objectives.<br>• Collaborate with internal teams and stakeholders to ensure seamless coordination and execution.<br>• Analyze event performance and provide insightful reports to evaluate return on investment.<br>• Maintain detailed records of event logistics, data management, and budget tracking.<br>• Adapt to cultural nuances and leverage knowledge of key Latin American cities and venues.<br>• Lead presentations and updates during team and business meetings.<br>• Handle multiple projects simultaneously, meeting tight deadlines with efficiency.
We are looking for a skilled Bookkeeper to support our operations in Fort Lauderdale, Florida. This Contract position offers a great opportunity to work in a dynamic environment for approximately three months. As a key contributor, you will manage accounts payable and receivable processes, ensuring accurate financial documentation and timely payments. This role is ideal for individuals with a strong foundation in bookkeeping who are eager to expand their accounting skills.<br><br>Responsibilities:<br>• Process accounts payable packets, including posting invoices and issuing payments accurately.<br>• Record accounts receivable transactions and miscellaneous payments, ensuring all entries are properly documented.<br>• Collaborate with accountants to verify financial postings and maintain accurate records.<br>• Reconcile expense reports, account balances, and monthly financial statements.<br>• Facilitate vendor payments by verifying relevant documentation and resolving any discrepancies.<br>• Monitor outstanding obligations, apply discounts, and update purchase orders as needed.<br>• Maintain petty cash records, ensuring proper documentation and distribution.<br>• Calculate and report sales tax based on paid invoices.<br>• Assist with month-end closing procedures and ensure compliance with accounting standards.<br>• Perform other related financial tasks to support bookkeeping functions.
We are looking for a skilled Payroll Administrator to join our team on a contract basis in Miramar, Florida. This role involves handling payroll operations for corporate employees, ensuring accurate and timely processing of payments and maintaining compliance with payroll-related regulations. The ideal candidate will have a strong understanding of payroll systems and processes, excellent organizational abilities, and the capacity to manage a high volume of tasks effectively.<br><br>Responsibilities:<br>• Compile and prepare payroll data for submission to the payroll department, ensuring accuracy and completeness.<br>• Review employee hours and make necessary adjustments to ensure correct payment calculations.<br>• Process manual salary adjustments, including vacation pay and other compensation changes.<br>• Maintain and administer various bonus and salary programs in alignment with company policies.<br>• Calculate and validate sales commissions to ensure accuracy.<br>• Conduct audits of weekly payroll to confirm employees are paid correctly and resolve any discrepancies.<br>• Address payroll-related inquiries from employees, explaining gross-to-net calculations as needed.<br>• Generate ad hoc reports and provide relevant payroll data to stakeholders.<br>• Research and resolve discrepancies in pay or benefit hours promptly.<br>• Collaborate with internal teams and departments to ensure smooth payroll operations.
<p> As a Billing Specialist, you will play a key role in managing and executing billing processes to ensure all invoices are prepared accurately and on time. You will work with internal teams and external clients to resolve billing inquiries, maintain financial records, and support the reconciliation of accounts. This position requires excellent attention to detail, strong communication skills, and a thorough understanding of billing procedures.</p><p>Key Responsibilities:</p><ul><li>Prepare, review, and process client invoices in accordance with established policies and contract terms.</li><li>Resolve billing discrepancies and respond to client inquiries promptly and professionally.</li><li>Perform account reconciliations to ensure accuracy of data and timely payment collection.</li><li>Collaborate with internal departments including sales, finance, and account management to gather necessary documentation.</li><li>Maintain organized and up-to-date billing records and files.</li><li>Assist with month-end closing activities related to billing and receivables.</li><li>Monitor aging reports and follow up on outstanding invoices.</li><li>Support audit requests by providing documentation and explanations for billing entries.</li><li>Recommend and implement improvements to billing processes to increase efficiency and accuracy.</li></ul><p>If you hold these qualifications, please feel free to share your resume to [email protected] or call 786.801.5830</p>
<p>We are looking for a motivated and detail-oriented Junior System Administrator to join our IT team. The ideal candidate will have hands-on experience with Azure, Group Policy, and Exchange. As a Junior System Administrator, you will assist in the management and maintenance of our IT infrastructure, ensuring the reliability and performance of our systems.</p><p> </p><ul><li>Assist in the administration and maintenance of Azure cloud services.</li><li>Manage and configure Group Policies to enforce security settings and streamline user experience.</li><li>Support and maintain Microsoft Exchange environments, including mailbox creation, maintenance, and troubleshooting.</li><li>Monitor system performance and troubleshoot issues to ensure optimal operation.</li><li>Implement and maintain security measures to protect data and systems.</li><li>Perform routine maintenance tasks, such as updates, patches, and backups.</li><li>Assist in the documentation of IT procedures and configurations.</li><li>Provide technical support to end-users and resolve helpdesk tickets in a timely manner.</li><li>Collaborate with senior IT staff on projects and initiatives to improve system performance and security.</li><li>Stay updated with the latest industry trends and best practices in system administration.</li></ul><p><br></p>
We are looking for an experienced Senior Accountant to join our team in Miami, Florida. In this role, you will oversee full-cycle accounting operations, working closely within a small but dynamic finance department. This position is ideal for someone who thrives in a collaborative environment and is skilled at managing various accounting processes with accuracy and efficiency.<br><br>Responsibilities:<br>• Handle full-cycle accounting tasks, including accounts payable and receivable management.<br>• Prepare and maintain journal entries to ensure accurate financial records.<br>• Perform month-end closing activities to finalize financial statements.<br>• Reconcile general ledger accounts and ensure all discrepancies are addressed.<br>• Conduct bank reconciliations to verify account balances and transactions.<br>• Collaborate with the Head of Finance to support strategic financial planning.<br>• Utilize Business One software for accounting operations and reporting.<br>• Maintain compliance with accounting standards and regulations.<br>• Provide insights and reports on financial performance and metrics.
<p>We are looking for a dynamic and experienced Managing Director to lead and drive organizational growth through strategic planning, partnership building, and effective communication. This role requires a visionary leader who can oversee operations while fostering strong relationships with stakeholders to ensure the organization's continued success. The position is based in Coral Gables, Florida.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategic plans to achieve long-term organizational goals.</p><p>• Build and maintain partnerships with key stakeholders to expand the organization's reach and influence.</p><p>• Oversee day-to-day operations, ensuring efficiency and alignment with strategic objectives.</p><p>• Lead business development initiatives to identify and capitalize on growth opportunities.</p><p>• Spearhead content strategies and brand marketing efforts to enhance the organization’s visibility and reputation.</p><p>• Manage client communications, ensuring clear and effective interactions that foster positive relationships.</p><p>• Provide administrative leadership, ensuring smooth office operations and resource management.</p><p>• Monitor organizational performance and make data-driven decisions to improve outcomes.</p><p>• Represent the organization at public events, fostering community engagement and support.</p><p><br></p><p>If you are interested, please APPLY and call Stefanie Furniss 786-897-7903 </p>
<p><strong>PC Technician – </strong></p><p><strong>Summary:</strong></p><p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p><strong>PC Technician – </strong></p><p><strong>Summary:</strong></p><p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p><strong>PC Technician – </strong></p><p><strong>Summary:</strong></p><p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p><strong>PC Technician – </strong></p><p><strong>Summary:</strong></p><p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p>We are looking for a skilled Controller to join our team in Miami, Florida. The ideal candidate will oversee accounting operations, lead a team, and ensure compliance with financial regulations. This role requires hands-on management of financial reporting, inventory accounting, and collaboration with sales teams to support organizational success.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage an accounting team of eight, ensuring smooth operations and efficient workflow.</p><p>• Collaborate with the sales team to align financial strategies with sales objectives.</p><p>• Oversee inventory accounting processes to maintain accuracy and proper documentation.</p><p>• Prepare and manage full-cycle financial reporting, including month-end and year-end close activities.</p><p>• Ensure compliance with regulatory requirements, including permits and licenses.</p><p>• Support the integration of advanced technologies to improve accounting and reporting systems.</p><p>• Implement and maintain accounting controls adhering to GAAP standards.</p><p>• Monitor wholesale distribution financials to optimize operational efficiency.</p><p><br></p><p>If you are interested in hearing more about this position, please call me Janet Silva 786-393-4588 or email janet.silva@roberthalfcom</p>
<p>The Customer Success Representative (CSR) ensures accurate and timely responses to high volume inquiries. The CSR provides positive customer experience. This role is responsible for managing daily operations, optimizing workflows, and maintaining service-level standards.</p><p>Key responsibilities include supervising and coaching team members, monitoring ticket queues, and ensuring timely resolution using ticketing systems such as Zendesk, Jira, or similar platforms. The ideal candidate will have strong experience analyzing performance metrics, preparing reports, identifying trends, and implementing improvements to enhance efficiency and customer satisfaction. This role requires excellent communication skills, a data-driven mindset, and the ability to foster a collaborative, customer-focused team culture.</p><p><br></p><p><strong>THIS IS AN ONSITE, FULL TIME OPPORTUNITY IN BRICKELL. </strong></p><p><br></p><p><strong>Key Performance Indicators (KPIs):</strong></p><ul><li><strong>First Response Time (FRT):</strong> Average time for initial response to customer inquiries.</li><li><strong>Average Resolution Time (ART):</strong> Time to fully resolve a ticket or case.</li><li><strong>Customer Satisfaction Score (CSAT):</strong> Ratings collected post-interaction.</li><li><strong>Net Promoter Score (NPS):</strong> Customer likelihood to recommend.</li><li><strong>Ticket Volume & Backlog:</strong> Number of incoming tickets and outstanding unresolved cases.</li><li><strong>Agent Utilization & Productivity:</strong> Tickets solved per representative, adherence to schedules, and workload balance.</li><li><strong>Quality Assurance (QA) Scores:</strong> Evaluations of customer interactions for accuracy, tone, and completeness.</li><li><strong>Escalation Rate:</strong> Percentage of tickets requiring advanced support or management involvement.</li><li><strong>Service Level Agreement (SLA) Compliance:</strong> Percentage of tickets resolved within defined timeframes.</li><li><strong>Customer Retention or Churn Indicators:</strong> Trends showing repeat issues or dissatisfaction patterns.</li></ul><p>If you'd like, I can format it as a formal posting, shorten it for a resume, or tailor the KPIs to a specific industry.</p><p>Qualified and interested candidates, please APPLY and reach out to STEFANIE FURNISS 786-897-7903</p>
We are looking for a highly skilled Senior Accountant to join our team in Deerfield Beach, Florida. The ideal candidate will have a strong background in financial management, excellent organizational abilities, and a commitment to precision. This role involves preparing financial statements, maintaining accurate records, and contributing to audit processes.<br><br>Responsibilities:<br>• Reconcile and maintain balance sheet accounts and the general ledger to ensure accuracy.<br>• Oversee accounts payable and receivable processes to maintain financial integrity.<br>• Prepare detailed and timely financial reports for management review.<br>• Assist in the preparation of monthly financial statements, ensuring compliance with established standards.<br>• Collaborate in annual audit processes by organizing and providing necessary documentation.<br>• Ensure adherence to accounting policies and organizational requirements.<br>• Support less experienced accounting staff and provide mentorship as needed.<br>• Execute additional accounting tasks and projects as assigned.
We are looking for a highly skilled Senior Internal Auditor to join our team in Boca Raton, Florida. This role is ideal for a detail-oriented individual who thrives in a dynamic environment and has a strong background in auditing and compliance. As part of our organization, you will play a vital role in ensuring the accuracy and integrity of our financial processes while adhering to regulatory standards.<br><br>Responsibilities:<br>• Conduct comprehensive audits to evaluate financial processes and compliance with regulatory standards.<br>• Prepare detailed audit workpapers, ensuring all findings are thoroughly documented and supported.<br>• Develop and update process flowcharts to enhance understanding of key business operations.<br>• Review and analyze core business processes, including revenue, accounts payable/receivable, payroll, and inventory management.<br>• Collaborate with cross-functional teams to identify and implement process improvements.<br>• Ensure compliance with Sarbanes-Oxley requirements and other relevant auditing standards.<br>• Present audit findings and recommendations to senior management in a clear and actionable manner.<br>• Assist in the development of audit plans and programs to address organizational risks.<br>• Monitor and report on the progress of corrective actions stemming from audit findings.<br>• Stay updated on changes to U.S. regulations and auditing standards to maintain compliance.
<p>We are looking for a strategic and business-oriented legal leader to serve as the first in-house legal counsel for our U.S. operations. Based in Miami, Florida, this role will play a pivotal part in establishing our legal framework, supporting growth initiatives, and ensuring compliance across all areas of the business. This is a unique opportunity to collaborate with our European headquarters and external legal teams, while building the foundation for our U.S. legal strategy. Looking for a candidate that speaks French, has an extensive background creating legal entities and commercial real estate.<strong> Please send your resume to Stacey Lyons via LinkedIn for consideration. MUST speak fluent French.</strong></p><p><br></p><p>Responsibilities:</p><p>• Draft, review, and negotiate various contracts, including service agreements, sponsorships, leases, and vendor partnerships.</p><p>• Develop and implement standardized contract templates and efficient workflows.</p><p>• Oversee legal negotiations related to property leases and rentals, ensuring compliance with zoning and regulatory requirements.</p><p>• Establish and manage U.S. legal entities, corporate structures, and governance matters such as bylaws and board resolutions.</p><p>• Collaborate on mergers and acquisitions (M& A) activities alongside Group Legal and external counsel.</p><p>• Ensure adherence to federal, state, and local regulations across all business operations.</p><p>• Identify and mitigate legal risks while maintaining compliance in employment, data privacy, and intellectual property.</p><p>• Manage pre-litigation matters and coordinate insurance portfolios.</p><p>• Serve as the primary legal advisor for U.S. teams, supporting cross-functional departments such as HR, finance, operations, and marketing.</p><p>• Align U.S. legal strategies with global objectives through close collaboration with the Group Legal team.</p>
We are looking for a motivated and detail-oriented Attorney to join our team in Boca Raton, Florida. This Contract to permanent position requires an individual with experience in corporate law and contract review, particularly in private equity settings. The role involves working on-site and offers an excellent opportunity for growth and collaboration within a dynamic firm.<br><br>Responsibilities:<br>• Review and assess contracts to ensure compliance with client-specific guidelines and legal standards.<br>• Draft and revise various types of contracts, including those related to private equity transactions.<br>• Collaborate with brokers and other experts to address legal matters effectively.<br>• Provide expert legal advice and insights to support client objectives.<br>• Analyze existing contracts to identify risks and recommend solutions.<br>• Ensure all legal documentation aligns with corporate policies and regulations.<br>• Maintain up-to-date knowledge of corporate and private equity law.<br>• Communicate clearly and effectively with clients, including those from diverse academic and detail-oriented backgrounds.<br>• Work closely with internal teams to address legal concerns and meet client expectations.
<p>Opening for a Customer Relationship Manager- Member Experience at company in Blue Lagoon area. This is a customer service oriented role, providing exceptional service specifically for owners of a nationwide business chain. And addresses their inquiries directing them to the resources for operational needs, ensuring a seamless experience. The Manager is hands-on, leading a team and initiatives. This position offers an opportunity to work in a fast-paced environment while contributing to the success of a multi-billion dollar service business.</p><p> </p><p>Location: Blue Lagoon</p><p>Schedule: <strong>2 days Remote & 3 In-office </strong>(after 90 day training period)</p><p>Hours: Mon-Fri 8:30-5:00</p><p> </p><p>Salary: $80,000-$90,000</p><p>Bonus: up to 15%</p><p>Benefits: majority of Medical paid for Employee; generous Holidays (10days) and Paid PTO (18 days), 401k and other Insurances available. Free Parking for when in-office.</p><p> </p><p><strong>Company and Role Overview:</strong> This reputable organization is an entity under a corporate umbrella to a well-known nationwide chain. This role is ideal for a professional with Call Center or Customer Support experience maintaining business relationships and stellar service, and Managing a team. </p><p> </p><p><strong>Keys to this Role: </strong></p><p>5 yrs of Call Center experience; with Supervisory/Lead of small team</p><p>Service Provider Industry (Quick Service Restaurant, most ideal)</p><p>Customer Support focused (this is not sales)</p><p>Bachelor's degree in Business Administration or any related field</p><p>Proficiency with English oral and written skills</p><p> </p><p><strong>Member Experience Manager, </strong>Oversees the departments day-to-day responsibilities while also performing the functions hands-on. Responds promptly to franchisee owner inquiries via phone, email, and other communication channels; Instructs members on website resources regarding, equipment and/or repairs, supplier relations, employee applications and other inquiries; Provides detailed information about available services and offerings to franchisees. Onboards new franchise owners by facilitating a virtual overview of the on-line support services available.</p><p><br></p><p>Manages, handles and troubleshoots escalated or special needs efficiently, assisting team with problem solving; Follows up on unresolved issues to guarantee timely solutions; Collaborates with various departments to ensure franchisee needs are met effectively; Ensures department records of interactions are maintained according to compliance.</p><p><br></p><p>Oversees 5-7 staff, monitoring individual employee performance targets and department productivity to meet overall goals; Coordinates activities, rolls-out new or seasonal initiatives, provides continuous guidance on tools and training, identifies opportunities on efficiencies; engaging team focus on best class customer service for member experience.</p><p><br></p><p>Serves as the primary contact for department, corresponding and responding to information requests from managers and executive leadership; updates a reference log for on-going data requested or special initiatives to expedite response time; creates reports and presentations for internal business review.</p>
We are looking for a skilled Treasury Manager to oversee and optimize financial operations within our organization. This role focuses on managing liquidity, cash flow, and foreign exchange activities while ensuring accurate reporting and compliance. The ideal candidate will bring strong expertise in treasury practices and a proven ability to work collaboratively with leadership.<br><br>Responsibilities:<br>• Manage daily liquidity and cash flow operations, ensuring optimal use of funds.<br>• Oversee foreign exchange transactions and multi-currency operations, minimizing risks and maximizing efficiency.<br>• Monitor and execute wire transfers while maintaining accuracy and timeliness.<br>• Prepare and analyze cash flow forecasts to support strategic financial planning.<br>• Reconcile treasury accounts and ensure alignment with financial records.<br>• Develop and implement policies and procedures to enhance treasury operations.<br>• Collaborate with the CFO and Director of Operations to align financial strategies with organizational goals.<br>• Provide detailed reports and insights on treasury activities to senior management.<br>• Ensure compliance with regulatory standards and company policies.<br>• Identify opportunities for process improvements and cost savings within treasury functions.
<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
We are looking for a skilled Medicare Biller to join our team on a contract basis in Boca Raton, Florida. In this role, you will ensure accurate billing processes and compliance with regulations in the healthcare industry. This position requires a strong background in coding and auditing, along with the ability to work collaboratively with providers and administrative staff.<br><br>Responsibilities:<br>• Conduct thorough audits of medical documentation to identify coding discrepancies and ensure accuracy in billing practices.<br>• Collaborate with healthcare providers to clarify documentation and improve compliance with coding standards.<br>• Analyze payor policies and fee schedules to optimize reimbursements and address any trends or discrepancies.<br>• Provide training and guidance to staff and providers on coding regulations and best practices.<br>• Prepare detailed reports on audit findings and present recommendations for improvement to stakeholders.<br>• Monitor changes in payor policies and communicate updates to relevant teams.<br>• Assist with corrections and resubmissions of claims to ensure proper follow-up and maximize reimbursements.<br>• Serve as a resource for coding-related inquiries and act as a subject matter expert in medical billing.<br>• Review and adapt billing procedures to align with organizational policies and industry standards.<br>• Maintain confidentiality of sensitive financial and medical information.
