<p><strong>Program Manager – IT (Technical Program Manager)</strong></p><p><strong>Location:</strong> Torrance, CA</p><p><strong>Work Type:</strong> Onsite - Hybrid </p><p><strong>Employment Type: </strong>64 Week Contract </p><p><br></p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking a highly skilled and passionate <strong>Technical Program Manager (TPM)</strong> to join our team. In this role, you will help drive the evolution of key technology initiatives from initial concept through launch and ongoing improvement. You will collaborate closely with engineering, design, and cross‑functional stakeholders to deliver seamless, high‑quality digital solutions aligned with user and business needs.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead major, complex technology programs from initiation through full implementation.</li><li>Translate user and business needs into clear product and technical requirements.</li><li>Partner with engineering, design, professional services, and business teams to deliver solutions that enhance customer experience.</li><li>Build and maintain program roadmaps using roadmap and portfolio management tools.</li><li>Present complex concepts and program updates in a clear, concise manner to executive leadership.</li><li>Manage competing priorities, make data‑driven decisions, and ensure strategic alignment across initiatives.</li><li>Drive continuous improvement across people, processes, tools, and organizational workflows.</li><li>Oversee program financials, scope estimation, timelines, and deliverables.</li><li>Guide teams through day‑to‑day challenges while maintaining focus on long‑term strategic goals.</li><li>Foster strong partnerships and influence across cross‑functional teams.</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an <strong>IT Procurement Manager (contract).</strong> In this role, you will lead the development and execution of sourcing strategies for the organization’s technology spend, including hardware, software, cloud services, telecom, and IT professional services. <strong>This role is onsite in Austin, Tx.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Strategic Procurement: Develop multi-year sourcing strategies for technology categories, leveraging market intelligence and supplier capabilities to unlock value and innovation.</li><li>End-to-End Sourcing: Lead the full procurement lifecycle—from supplier identification and RFP creation to negotiation and contract execution.</li><li>Vendor Ecosystem Management: Maintain a deep understanding of technology suppliers and emerging trends to anticipate business needs</li><li>Drive vendor evaluations and selection processes to ensure quality, cost efficiency, and risk mitigation.</li><li>Collaborate with Legal and IT teams to structure complex agreements for software licensing, cloud services, and managed solutions.</li><li>Oversee supplier performance, SLAs, renewals, and governance frameworks to foster accountability and continuous improvement.</li><li>Deliver measurable cost savings and optimize total cost of ownership (TCO) across technology spend.</li><li>Identify and mitigate supply chain and cybersecurity risks within the vendor landscape.</li><li>Ensure compliance with corporate policies, data protection standards, and regulatory requirements.</li><li>Partner with CIO, CISO, and business leaders to align sourcing strategies with technology roadmaps.</li><li>Serve as a trusted advisor on procurement best practices and supplier innovation opportunities.</li><li>Present category performance, savings, and supplier metrics to executive leadership.</li></ul>
Position: IT Infrastructure Manager<br>Location: Des Moines, IA - Onsite<br>Salary: up to $130,000 base annual salary + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Make Your Impact in a Growing Technology Organization<br>An established, financially strong, family-owned manufacturing company is expanding its Technology leadership team—and this is a rare chance to step into a refined, hands-on IT Infrastructure Leadership role with real influence.<br>This role combines technical depth with people leadership, guiding a tight‑knit team of ~6 (Help Desk + Systems Engineers) while staying close to the technology that keeps operations running smoothly.<br><br>What You’ll Do<br> • Lead, mentor, and develop a high-performing IT operations team.<br> • Stay hands-on with escalations across Windows, networking, virtualization, M365, and automation.<br> • Own the reliability, security, and performance of all core IT infrastructure.<br> • Oversee patching, backups, disaster recovery, documentation, and audits.<br> • Drive process improvements, reduce risk, and partner with leadership on strategy and budgeting.<br>What You Bring<br> • 7+ years of hands-on IT infrastructure experience.<br> • 2+ years of team leadership or management.<br> • Strong expertise in: <br> ○ Windows environments & Active Directory<br> ○ Microsoft 365 & Azure AD<br> ○ Virtualization (Nutanix, VMware, or Hyper‑V)<br> ○ Networking fundamentals<br> • Proven success in IT security, DR/backup strategies, and operational excellence.<br> • Excellent communication and a service-driven mindset.<br>Why This Role?<br> • Hands-on technical leadership—no “people manager only” role here.<br> • A stable, growing company reinvesting heavily in its technology future.<br> • High visibility with a decisive IT Director and engaged leadership.<br> • The chance to modernize, mentor, and elevate IT operations in a collaborative environment.<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
We are looking for an Oracle Technical Architect Manager to lead and oversee critical technical projects in Hammonton, New Jersey. This role involves driving the design, development, and integration of Oracle Cloud solutions while fostering collaboration within the team and with clients. If you thrive in a dynamic environment and are passionate about delivering impactful technology solutions, we encourage you to apply.<br><br>Responsibilities:<br>• Lead all phases of the software development lifecycle, including design, deployment, and ongoing application support.<br>• Design and implement integration architectures for cloud and hybrid environments to address complex technical challenges.<br>• Utilize Oracle Integration Cloud components such as Integrations, Adapters, Visual Builder, B2B, Business Insights, and Process Cloud to deliver effective solutions.<br>• Create detailed technical specifications and integration strategy documents to ensure alignment with business objectives.<br>• Develop technical designs for integrations between systems using Oracle PaaS and related technologies.<br>• Oversee team performance, providing mentorship, conducting appraisals, and fostering a positive team culture.<br>• Collaborate with clients to build strong relationships and deliver exceptional experiences.<br>• Participate in the preparation of client proposals and contribute to strategies for winning new business.<br>• Stay updated on Oracle Cloud trends and advancements, incorporating them into project solutions.<br>• Ensure integration security and compliance with Oracle offerings and standards.
We are looking for a skilled Technical Support Engineer to join our team in Atlanta, Georgia. This position focuses on providing comprehensive technical support and cloud systems administration to ensure the smooth operation of IT infrastructure and user experiences. As part of a long-term contract, you will play a key role in maintaining systems, managing cloud environments, and supporting users in a hybrid workplace.<br><br>Responsibilities:<br>• Diagnose and resolve hardware, software, and system issues for desktops, laptops, mobile devices, printers, and peripherals, both on-site and remotely.<br>• Administer and manage Microsoft Intune for device enrollment, compliance policies, application deployment, and security across multiple platforms.<br>• Monitor and support resources within Microsoft Azure, including user identity management and basic troubleshooting of cloud-hosted systems.<br>• Configure and maintain conference room technology, such as Teams Rooms and video conferencing systems, to ensure efficient meeting experiences.<br>• Maintain accurate records of IT assets, including procurement, assignment, and lifecycle management, while coordinating with finance and procurement teams.<br>• Manage and prioritize IT service tickets using tools like Freshworks or Monday.com, ensuring timely resolution and clear communication.<br>• Install, configure, and maintain software and hardware in alignment with organizational standards, assisting in system upgrades and deployments.<br>• Collaborate with cross-functional teams to identify recurring technical issues, implement solutions, and document processes.<br>• Enforce IT security policies and manage device compliance through tools like Intune, Azure AD Conditional Access, and Microsoft Defender.<br>• Provide training and guidance to users on productivity tools, including Teams, Office 365, and security best practices.
We are looking for a skilled Data Engineer to join our team in San Antonio, Texas. This role offers an opportunity to design, develop, and optimize data solutions that support business operations and strategic decision-making. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and the ability to collaborate effectively across departments.<br><br>Responsibilities:<br>• Develop, maintain, and optimize data pipelines using Azure Synapse Analytics, Microsoft Fabric, and Azure Data Factory.<br>• Implement advanced data modeling techniques and design scalable BI solutions that align with business objectives.<br>• Create and maintain dashboards and reports using Power BI, ensuring data accuracy and usability.<br>• Integrate data from various sources, including APIs and Dataverse, into Azure Data Lake Storage Gen2.<br>• Utilize tools like Delta Lake and Parquet to manage and structure data within a lakehouse architecture.<br>• Define and implement BI governance frameworks to ensure consistent data standards and practices.<br>• Collaborate with cross-functional teams such as Operations, Sales, Engineering, and Accounting to gather requirements and deliver actionable insights.<br>• Troubleshoot, document, and resolve data issues independently while driving continuous improvement initiatives.<br>• Lead or contribute to Agile/Scrum-based projects to deliver high-quality data solutions within deadlines.<br>• Stay updated on emerging technologies and trends to enhance data engineering practices.
Job Description: Our company is seeking a skilled Network Engineer to design, implement, maintain, and support our growing network infrastructure. As a Network Engineer, you will be responsible for managing LAN/WAN networks, optimizing network performance, ensuring data and voice reliability, and providing technical support for network systems. You will work with both on-premises and cloud-based technologies, collaborating closely with IT and security teams to support business objectives. Primary Responsibilities: Design, configure, and implement network architecture and solutions (LAN, WAN, VPN, cloud) Monitor network performance, perform troubleshooting, and resolve network issues promptly Maintain and upgrade hardware, software, and other network resources Enforce network security protocols and support network compliance efforts Collaborate with IT teams on network-related projects, migrations, or rollouts Manage network documentation, diagrams, and disaster recovery plans Support users and respond to helpdesk queries regarding connectivity issues Research and recommend new technologies to improve reliability and scalability
<p>A global manufacturing organization is seeking an experienced and strategic <strong>Director of Information Technology</strong> to lead enterprise-wide IT operations within a multi-site manufacturing environment. This role is responsible for setting technology direction, ensuring secure and reliable infrastructure, and aligning IT initiatives with business goals to drive operational efficiency and scalability.</p><p>The Director of IT will serve as a key business partner to executive leadership, overseeing infrastructure, applications, cybersecurity, and support services while building and developing a high-performing IT team. This position plays a critical role in advancing technology capabilities and supporting long-term organizational growth.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Direct the design, implementation, and ongoing management of IT infrastructure, including servers, networks, applications, and cybersecurity.</li><li>Build, lead, and develop a global IT team, including developers, system administrators, and security professionals.</li><li>Manage relationships with technology vendors, including contract negotiation and service performance.</li><li>Evaluate emerging technologies and assess their applicability to manufacturing operations and enterprise systems.</li><li>Coach and mentor team members, supporting career development and fostering a culture of accountability and innovation.</li><li>Oversee a global IT support desk, ensuring a consistent and high-quality user experience for issue reporting, tracking, and escalation.</li><li>Partner with ERP, applications, and operations teams to ensure incidents are documented, resolved, and transitioned effectively.</li><li>Provide executive-level IT support to senior leadership, ensuring reliable and responsive technology experiences.</li><li>Lead the adoption of digital tools and platforms that enhance communication, collaboration, and productivity.</li></ul><p><br></p><p><br></p>
<p><strong>Systems Administrator</strong></p><p>The Systems Administrator maintains and administers computer networks and equipment to ensure optimal performance in and fast recovery from emergency situations. The incumbent ensures effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software, and related infrastructure.</p><p><strong>Responsibilities:</strong></p><ul><li>Install, configure, and maintain servers, network equipment, and other technology infrastructure.</li><li>Monitor system performance, identify and troubleshoot issues, and ensure system uptime and reliability.</li><li>Manage user accounts, permissions, and access controls to maintain security.</li><li>Implement and oversee data backup, restore, and disaster recovery processes.</li><li>Apply operating system and software updates, patches, and security configurations.</li><li>Collaborate with IT and business teams to support technology initiatives and deploy new solutions.</li><li>Maintain documentation for system configurations, procedures, and troubleshooting guidelines.</li></ul><p><br></p>
<p><strong>Systems Administrator</strong></p><p>The Systems Administrator maintains and administers computer networks and equipment to ensure optimal performance in and fast recovery from emergency situations. The incumbent ensures effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software, and related infrastructure.</p><p><strong>Responsibilities:</strong></p><ul><li>Install, configure, and maintain servers, network equipment, and other technology infrastructure.</li><li>Monitor system performance, identify and troubleshoot issues, and ensure system uptime and reliability.</li><li>Manage user accounts, permissions, and access controls to maintain security.</li><li>Implement and oversee data backup, restore, and disaster recovery processes.</li><li>Apply operating system and software updates, patches, and security configurations.</li><li>Collaborate with IT and business teams to support technology initiatives and deploy new solutions.</li><li>Maintain documentation for system configurations, procedures, and troubleshooting guidelines.</li></ul><p><br></p>
<p>We are looking for an experienced <strong>Infrastructure Manager</strong> to oversee technology operations and lead a dynamic team in Cedar Rapids, Iowa. This role requires a strong background in IT management and a proven ability to deliver efficient, reliable solutions that align with business objectives. The ideal candidate will demonstrate exceptional leadership, strategic planning, and technical expertise. <strong>Apply now</strong>, call 319-362-8606, or email your resume direct to Shania Lewis - Technology Recruiting Manager with Robert Half (email information is on LinkedIn).</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Lead and manage a team by recruiting, mentoring, and developing talent while fostering a collaborative work environment.</p><p>• Supervise the lifecycle of products and services, ensuring updates, maintenance, and new releases are executed effectively.</p><p>• Develop and execute technology plans that align with organizational priorities and IT service goals.</p><p>• Collaborate with business leaders to identify solutions, define project scopes, and establish delivery timelines.</p><p>• Allocate resources effectively to ensure projects meet customer expectations within budget and on schedule.</p><p>• Introduce new practices and strategies to enhance operational performance and drive organizational success.</p><p>• Establish and maintain strong relationships with vendors, negotiating contracts to balance cost and quality.</p><p>• Perform additional tasks that contribute to the company's long-term objectives and operational efficiency.</p>
About the Role: We’re looking for a experienced technical leader to guide a team in delivering end-to-end technology solutions in a dynamic environment. This role requires strong technical leadership, deep expertise in enterprise policy administration systems, and proficiency with mainframe technologies. A working knowledge of SQL and integration tools is also important. You’ll provide technical guidance, influence solution design, and oversee development and implementation efforts for critical business functionality. Key Responsibilities: Lead technology teams and drive successful delivery of complex projects Build strong partnerships with business stakeholders and product owners Ensure effective utilization of IT resources and adherence to service delivery standards Apply technical skills in application development and support while championing process improvements Collaborate with architects and developers to maintain standards and define technical roadmaps Evaluate technology options and recommend solutions that meet business needs Estimate costs and timelines for projects and enhancements Maintain detailed knowledge of key business applications and identify modernization opportunities Oversee application design, configuration, testing, and release management processes Communicate effectively across all organizational levels Operate independently in a complex environment to meet service levels Qualifications: Bachelor’s degree in Computer Science or equivalent experience 10+ years of experience across the full SDLC, including design, maintenance, and enhancement of applications in a mainframe environment (COBOL, JCL, SQL, CICS, DB2, VSAM, etc.) Experience leading product or project development teams on enterprise policy administration platforms preferred Strong leadership skills with the ability to influence and collaborate in a matrixed organization
<p><strong>About the Role:</strong></p><p>We’re looking for a hands-on, seasoned technical leader to guide a team in delivering end-to-end technology solutions in a dynamic environment. This role requires strong technical leadership, deep expertise in enterprise policy administration systems, and proficiency with mainframe technologies. A working knowledge of SQL and integration tools is also important. You’ll provide technical guidance, influence solution design, and oversee development and implementation efforts for critical business functionality.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead technology teams and drive successful delivery of complex projects</li><li>Build strong partnerships with business stakeholders and product owners</li><li>Ensure effective utilization of resources and adherence to service delivery standards</li><li>Apply technical skills in application development and support while championing process improvements</li><li>Collaborate with architects and developers to maintain standards and define technical roadmaps</li><li>Evaluate technology options and recommend solutions that meet business needs</li><li>Estimate costs and timelines for projects and enhancements</li><li>Maintain detailed knowledge of key business applications and identify modernization opportunities</li><li>Oversee application design, configuration, testing, and release management processes</li><li>Communicate effectively across all organizational levels</li><li>Operate independently in a complex environment to meet service levels</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Computer Science or equivalent experience</li><li>10+ years of experience across the full SDLC, including design, maintenance, and enhancement of applications in a mainframe environment </li><li>Experience leading product or project development teams on enterprise policy administration platforms preferred</li><li>Strong leadership skills with the ability to influence and collaborate in a matrixed organization</li></ul><p><br></p>
<p><strong>What you'll do:</strong></p><p>As the Digital Technical Delivery Manager you will lead the technical team including engineers, analysts, and testers to migrate current Digital Banking Platform to Q2’s Digital Platform. This digital transformation program will require you to participate in strategic and tactical planning for the delivery of Digital products and services as well as evaluate technology and set standards. Working in this role, you'll recommend improvements to established business processes while continuing to deliver high value in execution. You'll create and deliver on comprehensive project plans, remove any impediments, and track overall project performance to analyze the successful completion of business short-term and long-term goals. You will also collaborate with other cross functional teams such as middleware, data, security, infrastructure, IAM, CIAM to ensure timely delivery of the business requirements and priorities.</p><ul><li>Manage teams responsible for delivering digital banking solutions</li><li>Lead data analysis, data mapping, and ensure data form the legacy platforms are correctly mapped and migrated to the targeted platforms </li><li>Implement safety procedures and data recovery plans. Develop user manuals, as well as policies, procedures, and safety protocols.</li><li>Partner with IT Leadership in the creation of a plan for employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members work.</li><li>Work with IT Leadership in the preparation and management of the annual budget, business cases, execution plans, operating plans for the team and resources required to achieve established program priorities.</li><li>Ensure adequate risk management and security processes/controls are established and maintained in alignment with the risk appetite for the Bank, as well as applicable regulatory and enterprise risk management expectations.</li></ul><p><br></p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>Are you passionate about overseeing complex technical projects and optimizing digital business processes? Our client is seeking a highly skilled Technical Project Manager to lead initiatives that intersect ERP systems, web technologies, and modern integration platforms. This is an exciting opportunity to drive impactful change while working with industry-leading tools and cross-functional teams.</p><p> </p><p>This is a 6 month contract role to start, and is 100% remote.</p><p> </p><p>Key Responsibilities:</p><ul><li>Lead and manage technical projects from inception to completion, balancing multiple priorities and stakeholders.</li><li>Collaborate with technology and business partners to deliver integrated solutions across ERP, web, and CRM/e-commerce platforms.</li><li>Develop, implement, and track work plans using Jira, ensuring transparent progress and clear communication with all stakeholders.</li><li>Support ERP system enhancements and web technology integrations (including analytics, front-end coding, and platform connectors).</li><li>Facilitate effective project documentation, risk mitigation, and resource planning.</li></ul>
<p><em>The salary range for this position is $100,000 - $112,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>Upgrade your holiday season with a role that pays more, and respects your work-life balance.</p><p><br></p><p><b><u>Job Description</u></b></p><ul><li>Knowledge of</li><li>IT audit methodologies and developing necessary audit deliverables, including process flows, work programs, audit reports, and control summaries. </li><li>Commonly used internal control frameworks, including COBIT, ISO 27001, NIST CSF, CIS, ITIL, etc. </li><li>Sarbanes-Oxley Act provisions and methodologies for achieving compliance, in particular the technology implications and requirements. </li><li>Exposure to and/or interest in: </li><li>The latest trends and developments in data and technology, including high-growth topics of cybersecurity, cloud, data governance, privacy, analytics, enterprise applications (e.g., SAP, Oracle, Workday, Salesforce, Microsoft Dynamics etc.), disaster recovery, systems development methodologies etc. </li><li>Analytics and technology enablement (automation, AI/ML, intelligent audit tools, and cognitive technologies).</li><li>Evaluating, summarizing, organizing, and interpreting data. </li><li>Establishing and cultivating business relationships and a professional network. </li><li>Ability to translate and communicate technology topics and audit issues to client personnel, including executives. </li><li>Supervisory experience of teams including mentoring, oversight and review of work, coordination across teams, and understanding how to motivate. </li><li>Experience performing documentation of findings and summarizing recommendations.<strong><u> </u></strong></li></ul><p><br></p>
<p>We are looking for a skilled Yardi Systems Administrator to join our team in Scottsdale, Arizona. In this role, you will be responsible for managing and maintaining critical Yardi systems to ensure smooth operations and optimal performance.</p><p><br></p><p>-Serve as the first point of contact for all property technology inquiries.</p><p>-Manage and resolve support tickets promptly, escalating as needed.</p><p>-Maintain and administer all applicable user logins and permissions.</p><p>-Review and maintain a log of software service requests and errors; leverage insights to request system enhancements.</p><p>-Audit on-site functions as requested to ensure proper usage of software and accurate data entry.</p><p>-Monitor adherence to established technology protocols and standards.</p><p>-Maintain a systems and procedures helpline for on-site team members via phone and email.</p><p>-Conduct on-site classroom training, one-on-one sessions, and webinar training as required.</p><p>-Work closely with property operations teams to identify recurring issues and recommend solutions.</p><p>-Partner with technology vendors for troubleshooting and minor configuration support.</p><p>-Manage setup and configuration of all core systems for new properties, including:</p><p>o Property Control, unit types/charges, rentable items, ABP</p><p>o Banking interfaces, Payment Manager, recurring payments, merchant accounts</p><p>o Yardi Voyager, RENTCafe, Blue Moon, PetScreening, ePremium, CheckScan</p><p>-Serve as project manager for onboarding new communities and major system integrations</p><p>-Develop and maintain detailed SOPs and system configuration standards</p><p>-Lead integrations with third-party platforms such as:</p><p>o Elevated Living, HappyCo, Opiniion, Knock CRM, Engrain, Yardi Maintenance App</p>
<p><strong>Job Description:</strong></p><p>We are seeking a skilled Systems Engineer to support our technology operations in St. Louis. The Systems Engineer will play a key role in designing, implementing, and maintaining robust IT infrastructure solutions that meet the evolving needs of our organization and clients.</p><p><strong>Responsibilities:</strong></p><ul><li>Design, configure, and deploy system architectures—including servers, storage, and network components—to ensure high availability and performance.</li><li>Manage installation, upgrades, and optimization of operating systems and application software.</li><li>Monitor system operations, troubleshoot performance issues, and provide rapid solutions to maintain stability.</li><li>Collaborate with cross-functional teams to support projects and integrate new applications or tools.</li><li>Implement security best practices to protect systems and data, including patching, access controls, and disaster recovery planning.</li><li>Document system processes, configurations, and procedures for compliance and operational continuity.</li><li>Provide Tier 2/3 technical support and resolve escalated incidents.</li></ul><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. In this role, you will provide technical support for end-user devices, ensuring seamless functionality and reliability. You will be responsible for diagnosing and resolving hardware and software issues while maintaining compliance with company policies and standards.<br><br>Responsibilities:<br>• Respond promptly to support requests through various channels, including calls, tickets, and walk-ups, ensuring timely resolutions.<br>• Install, configure, and maintain hardware, software, and peripherals such as laptops, desktops, mobile devices, and printers.<br>• Diagnose and troubleshoot technical issues to minimize downtime and maintain system reliability.<br>• Manage endpoint devices using Mobile Device Management tools, ensuring compliance with organizational policies.<br>• Monitor device performance, applying updates, patches, and optimizations to enhance functionality.<br>• Maintain accurate IT documentation, including procedures, configurations, and troubleshooting guides.<br>• Collaborate with Managed Service Providers to ensure effective communication and resolution of technical issues.<br>• Support IT projects, upgrades, and migrations by working collaboratively with cross-functional teams.<br>• Track IT inventory, manage asset lifecycles, and oversee the procurement of hardware and software.<br>• Provide training and guidance to staff on hardware usage, software applications, and IT best practices.
Qualifications<br>QUALIFICATIONS<br><br>These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.<br><br>• A self-starting team player who possesses a bachelor’s degree in Information Technology, Engineering Technology, Computer Information Technology, or related field<br>• Minimum of 10 years of technical experience directing data analytics teams (Enterprise Data Architecture, Data Analytics, Data Governance, ALM Teams, Release Management, Support Functions) within a hybrid cloud environment<br>• Minimum of 5 years in banking experience<br>• Background in large scale migrations, hybrid cloud, and application modernization projects<br>• Experience with regulated or complex environments<br>• Familiarity with ITIL, Agile, and modern delivery frameworks<br>• Proven experience delivering enterprise Azure solutions in an IT and Business-facing capacity<br>• Strong understanding of core Azure services and architecture patterns across Compute, networking, identity, storage, containers, and automation<br>• Knowledgeable with Infrastructure as code (ARM, Bicep, Terraform), DevOps pipelines, and CI/CD practices<br>• Strong understanding of Gen AI principles (Microsoft CoPilot), large language models (LLM) and their applications in analytics<br>• Strong knowledge of security, governance, identity (Entra ID), and compliance considerations for Azure<br>• Microsoft Cloud certifications<br>• F
We are looking for an experienced IT Manager to oversee and enhance our company's technology operations in Stamford, Connecticut. This role requires a dynamic leader who can manage IT infrastructure, ensure cybersecurity compliance, and drive innovative solutions to meet business goals. The ideal candidate will have a strong technical background, proven leadership skills, and a commitment to optimizing IT processes.<br><br>Responsibilities:<br>• Direct daily IT operations to ensure optimal performance and reliability of systems and networks.<br>• Supervise and guide a team of IT professionals, fostering growth and accountability.<br>• Design and implement IT policies and procedures that align with organizational objectives.<br>• Lead cybersecurity initiatives, ensuring compliance with regulations and mitigating risks.<br>• Manage backup and recovery processes to maintain data integrity and business continuity.<br>• Coordinate vendor relationships, including contract management and service-level agreements.<br>• Plan and execute IT projects such as system upgrades, technology migrations, and implementations.<br>• Monitor IT performance metrics and report key findings to stakeholders.<br>• Ensure the company’s IT infrastructure remains scalable, secure, and efficient.<br>• Advocate for innovative technologies to enhance business processes and outcomes.
<p>We are looking for a highly skilled Sr. Programmer Analyst to join our team. In this role, you will contribute to the development and maintenance of critical Windows and web-based applications while ensuring robust system architecture and performance. This position offers an excellent opportunity to work on complex projects, collaborate with team members, and enhance business processes through innovative technology solutions.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain Windows and web-based applications using C#, .NET Framework, and related technologies.</p><p>• Design and implement system architecture and application solutions that meet business requirements.</p><p>• Analyze technical specifications and recommend effective technology solutions to optimize performance.</p><p>• Collaborate with project leads and team members to ensure software designs align with organizational goals.</p><p>• Provide ongoing support for production applications, addressing varying business needs on a scheduled basis.</p><p>• Document source code and prepare project estimates to support project management plans.</p><p>• Evaluate hardware and software environments, ensuring seamless integration and adaptability to changes.</p><p>• Guide entry-level team members and assist peer business units to promote a collaborative work environment.</p><p>• Conduct code coverage testing, automate unit and regression testing, and ensure compliance with accessibility standards.</p><p>• Stay updated on emerging technologies, including cloud-based database solutions, cybersecurity practices, and mobile app development.</p>
We are looking for a skilled and proactive Desktop Support Analyst to join our team on a long-term contract basis. This role, based in Vandalia, Ohio, involves providing comprehensive support for desktop and mobile devices, ensuring smooth operations for both office and production environments. You will play a key role in troubleshooting, maintaining systems, and assisting users with technical issues.<br><br>Responsibilities:<br>• Monitor and review daily system backups for local site servers and network equipment, documenting findings appropriately.<br>• Collaborate with network administrators to address connectivity issues, server concerns, and maintain accurate Active Directory entries.<br>• Provide first-level support for non-standard applications and resolve hardware or software issues affecting desktop and mobile devices.<br>• Manage incident and service tickets efficiently, ensuring timely resolutions.<br>• Update and maintain configuration items in the computer management database.<br>• Offer technical support for production and office peripherals, addressing any operational issues.<br>• Assist users through escalated triage from the Service Desk, walk-up tech bar, and direct walk-ins.<br>• Adhere to established code of conduct and company standards.<br>• Travel occasionally (up to 10%) to support technical needs across locations.
<p>We are looking for a skilled Sr. Mainframe Systems SME to join our team in Southern California. In this long-term contract position, you will play a pivotal role in analyzing business requirements and driving the successful completion of various technical projects. The role requires onsite work four days/week.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with project managers and team leads to define and execute units of work, ranging from small enhancements to large-scale projects.</p><p>• Analyze business requirements and transform them into functional and detailed designs, ensuring alignment with project goals.</p><p>• Develop architectural solutions that meet application requirements while adhering to technology standards.</p><p>• Lead and conduct testing phases, including unit testing, integration testing, system testing, and user acceptance testing.</p><p>• Document processes, designs, and implementations to ensure clarity and accuracy throughout the project lifecycle.</p><p>• Provide regular status updates to project managers and team leads, ensuring transparency in project progress.</p><p>• Assist in the implementation and warranty phases of projects, ensuring smooth transitions and operational readiness.</p><p>• Collaborate across multiple disciplines to align technology strategies, standards, and roadmaps.</p><p>• Apply knowledge of Waterfall and Agile methodologies to optimize project workflows and outcomes.</p>
