We are looking for a dedicated Help Desk Analyst I to join our team in Jenkintown, Pennsylvania. In this role, you will provide critical technical support to ensure smooth operations for end users across various systems and platforms. This is a Contract to permanent position, offering an excellent opportunity to expand your skills and grow within the organization.<br><br>Responsibilities:<br>• Provide hardware support by installing, configuring, and maintaining desktops, laptops, printers, and mobile devices.<br>• Assist users with software-related issues across platforms like Google Workspace, Microsoft Office 365, and campus-specific applications.<br>• Offer immediate troubleshooting assistance for classroom technology, including audiovisual equipment and video conferencing tools.<br>• Manage user accounts by handling password resets, multi-factor authentication setups, and onboarding processes.<br>• Maintain accurate records of hardware assets and software licenses to ensure effective inventory management.<br>• Develop user-friendly documentation and deliver basic training sessions to enhance digital literacy across the organization.<br>• Respond to service desk tickets promptly, diagnosing and resolving technical issues efficiently.<br>• Support basic networking tasks, including Wi-Fi troubleshooting and foundational setup.<br>• Collaborate with team members to ensure consistent and reliable IT support for all users.
We are looking for a skilled Executive Support specialist to deliver exceptional technical assistance to senior leadership and organizational users in Hoboken, New Jersey. This role requires a proactive and customer-focused individual who can manage technology environments, troubleshoot issues, and provide seamless support during high-profile events. The ideal candidate will combine technical expertise with strong communication skills to ensure a reliable and efficient user experience.<br><br>Responsibilities:<br>• Provide personalized technical support to executives and senior leaders, both on-site and remotely.<br>• Assist during critical events such as leadership meetings, presentations, and town halls by ensuring all technology functions smoothly.<br>• Manage and maintain executive devices, including laptops, mobile phones, conferencing systems, and collaboration tools.<br>• Respond promptly to urgent technical issues, ensuring quick resolution and a high standard of service.<br>• Analyze recurring problems and propose long-term solutions to enhance user experience.<br>• Handle confidential data and workflows with discretion and integrity.<br>• Act as a bridge between IT and business units to foster strong relationships and trust.<br>• Collaborate with other IT teams to address complex technical challenges.<br>• Support and configure hardware, software, networking, and collaboration tools such as Microsoft Teams and Zoom.<br>• Maintain accurate documentation of issues and align with service management protocols.
We’re working with a Columbus, OH–based client seeking a Systems Engineer / Administrator with GRC experience to lead, support, and optimize the Internal Audit technology ecosystem. This role is ideal for a hands-on technical detail oriented who understands GRC and audit platforms (such as AuditBoard, Archer, or similar tools) and can bridge audit, compliance, and IT functions. This position serves as the technical and strategic owner of Internal Audit systems, ensuring they are secure, well-governed, highly available, and aligned with audit standards, regulatory expectations, and organizational policies. <br> What You’ll Do Act as the primary Systems Engineer/Administrator for Internal Audit and GRC platforms, owning configuration, administration, governance, and long-term optimization. Lead platform enhancements, upgrades, and feature adoption; evaluate new releases and drive continuous improvement initiatives. Administer user access, roles, permissions, and controls, ensuring data integrity and segregation of duties. Design, maintain, and optimize workflows, templates, dashboards, integrations, and reports supporting audit planning, fieldwork, issue tracking, remediation, and reporting. Partner closely with Internal Audit, IT, Compliance, Risk, and Information Security teams to ensure systems integrate effectively with enterprise infrastructure and data sources. Support data flows, automations, and system enhancements that strengthen reporting accuracy, visibility, and internal controls. Monitor system performance, adoption, and usage trends; identify opportunities to improve reliability, scalability, and user experience. Ensure platform configurations align with GRC frameworks, audit methodologies, and internal control environments. Stay current on GRC platform capabilities, audit technology trends, and industry best practices.
<p>We are looking for an experienced Workforce Management Architect to join our team on a long-term contract to hire basis in Las Vegas, Nevada. This role involves designing and implementing cutting-edge HR systems architecture that integrates multiple SaaS platforms, ensuring scalability and security while optimizing workforce scheduling and labor forecasting. The ideal candidate will bring technical expertise and strategic leadership to unify platforms such as Workday, UKG Pro, Databricks, and ReadyOn.</p><p><br></p><p>Responsibilities:</p><p>• Lead the design and implementation of HR and Workforce Management systems architecture, integrating tools such as Workday, UKG Pro and others. </p><p>• Develop and manage system integrations, APIs, and data models to ensure seamless interoperability.</p><p>• Create frameworks to support AI-driven labor forecasting and scheduling optimization.</p><p>• Collaborate with cross-functional teams to align technical solutions with business needs.</p><p>• Oversee governance, configuration standards, and lifecycle management for HR systems.</p><p>• Partner with enterprise architecture, security, and infrastructure teams to maintain compliance and system performance.</p><p>• Stay updated on emerging trends in workforce management technology, including AI-enabled tools.</p><p>• Drive innovation in workforce scheduling to improve employee retention and operational efficiency.</p><p>• Provide technical leadership in developing integrations using APIs, event-driven designs, and secure exchange models.</p><p>• Ensure solutions adhere to union rule compliance and complex scheduling requirements.</p>
We are looking for an experienced IT Director to lead the technology operations of a ski resort in Ketchum, Idaho. This role requires a combination of technical expertise and leadership skills to ensure the seamless operation of guest- and employee-facing systems. The ideal candidate will thrive in a dynamic environment and have a deep understanding of IT infrastructure within the hospitality industry.<br><br>Responsibilities:<br>• Oversee daily IT operations to ensure the consistent performance and reliability of resort technology systems.<br>• Manage a local team responsible for ticketing, point-of-sale systems, and other critical infrastructure.<br>• Build and maintain strong relationships with vendors and technology partners to support operational needs.<br>• Provide technical leadership and accountability for IT staff, fostering a collaborative and results-driven environment.<br>• Monitor and resolve IT incidents and outages promptly to minimize disruptions.<br>• Support on-mountain technology systems, including ski gates and digital signage.<br>• Collaborate with resort leadership to align technology strategies with business goals.<br>• Ensure compliance with disaster recovery protocols and implement measures to protect critical systems.<br>• Evaluate and improve existing IT processes to enhance efficiency and user experience.
<p>The Systems Administrator maintains and administers computer networks and equipment to ensure optimal performance in and fast recovery from emergency situations. The incumbent ensures effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software, and related infrastructure.</p><p><strong>Responsibilities:</strong></p><ul><li>Install, configure, and maintain servers, network equipment, and other technology infrastructure.</li><li>Monitor system performance, identify and troubleshoot issues, and ensure system uptime and reliability.</li><li>Manage user accounts, permissions, and access controls to maintain security.</li><li>Implement and oversee data backup, restore, and disaster recovery processes.</li><li>Apply operating system and software updates, patches, and security configurations.</li><li>Collaborate with IT and business teams to support technology initiatives and deploy new solutions.</li><li>Maintain documentation for system configurations, procedures, and troubleshooting guidelines.</li></ul><p><br></p>
<p>SYSTEMS ADMINISTRATOR / NETWORK ENGINEER </p><p>LOCATION: AMES IOWA AREA **ONSITE ! THIS CANNOT BE REMOTE ONSITE EVERY DAY </p><p>SALARY: UP TO $95K</p><p><br></p><p>DIRECT HIRE PERMANENT (Direct Hire PERM) IMMEDIATE HIRE! PERMANENT POSITION WITH BENEFITS IMMEDIATELY INCLUDING IMMEDIATE HEALTH INSURANCE. THIS ISN’T A CONTRACT POSITION.</p><p>This is a Permanent Direct Hire SYSTEMS ADMINISTRATOR / NETWORK ENGINEER position with one of our TECH BASED clients in the Des Moines area up to upper $95K depending on years of experience. </p><p>**For immediate consideration, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP, Technology Permanent Placement - Iowa & Nebraska Region at 515-259-6087, AND e-mail resume confidentially to Carrie Danger – My DIRECT email address is on LinkedIn.</p><p><br></p><p>WHAT YOU WILL NEED: </p><p>· MS Intune, or SCCM for application deployment. </p><p>· Azure AD </p><p> · Automation Powershell</p><p>· Deploy standard Windows desktop images and Support all peripheral support.</p><p>· O365 Manages Office 365 in a cloud environment</p><p>· Systems Administration</p><p>· Networking – Cisco Routers & Switches experience – looking for Hardware experience · </p><p>· Troubleshoot advanced endpoint issues</p><p>· Hardware support </p><p>· Improve Security, service delivery, user experience, and device management processes. </p><p><br></p><p>Opportunity to build your support skills, and without micro-management, an opportunity to be a valued contributor in a small sized team in mid sized IT team. This LOCATION: AMES IOWA AREA **ONSITE ! THIS CANNOT BE REMOTE ENGINEER (Permanent Position) exists within a small to mid sized team of a stable company! **For immediate consideration, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP, Technology Permanent Placement - Iowa & Nebraska Region at 515-259-6087, AND e-mail resume confidentially to Carrie Danger – My DIRECT email address is on LinkedIn.</p><p><br></p><p>Full-time salaried position up to $100K. Referral bonuses paid upon placement of the referral! Full time direct hire DESKTOP ENGINEER / DESKTOP SUPPORT ENGINEER position up to $100K. If you are interested, confidentially inquire for more details.</p>
We are looking for a skilled Endpoint Administrator to provide comprehensive systems support for faculty, staff, and students. This role involves managing and configuring both Apple and Windows devices, while ensuring compliance with security standards. Based in Cedar Rapids, Iowa, this is a long-term contract opportunity offering an exciting chance to work with diverse technologies and contribute to campus-wide technology initiatives.<br><br>Responsibilities:<br>• Deliver technical assistance for hardware, software, wireless connectivity, printers, and other network-related devices.<br>• Act as the campus expert on Apple devices and manage Windows device configurations.<br>• Administer servers for campus-wide devices, including group policy objects (GPOs) and security configurations.<br>• Install and manage Mac and Windows operating systems, applications, and imaging processes for campus computers.<br>• Maintain and configure Mac infrastructure, including remote management, deployment, and software licensing servers.<br>• Troubleshoot and resolve technical issues related to desktops, laptops, and software across campus.<br>• Administer Mac server software and infrastructure, including remote management and software packaging for deployment.<br>• Manage campus printer installations, setups, and maintenance, including remote deployment and software packaging.<br>• Collaborate on vendor and product selection for network hardware, software, and services.<br>• Create and update documentation for all assigned tasks and participate in on-call technology support rotations.
About the Role: We’re looking for a experienced technical leader to guide a team in delivering end-to-end technology solutions in a dynamic environment. This role requires strong technical leadership, deep expertise in enterprise policy administration systems, and proficiency with mainframe technologies. A working knowledge of SQL and integration tools is also important. You’ll provide technical guidance, influence solution design, and oversee development and implementation efforts for critical business functionality. Key Responsibilities: Lead technology teams and drive successful delivery of complex projects Build strong partnerships with business stakeholders and product owners Ensure effective utilization of IT resources and adherence to service delivery standards Apply technical skills in application development and support while championing process improvements Collaborate with architects and developers to maintain standards and define technical roadmaps Evaluate technology options and recommend solutions that meet business needs Estimate costs and timelines for projects and enhancements Maintain detailed knowledge of key business applications and identify modernization opportunities Oversee application design, configuration, testing, and release management processes Communicate effectively across all organizational levels Operate independently in a complex environment to meet service levels Qualifications: Bachelor’s degree in Computer Science or equivalent experience 10+ years of experience across the full SDLC, including design, maintenance, and enhancement of applications in a mainframe environment (COBOL, JCL, SQL, CICS, DB2, VSAM, etc.) Experience leading product or project development teams on enterprise policy administration platforms preferred Strong leadership skills with the ability to influence and collaborate in a matrixed organization
<p><strong>About the Role:</strong></p><p>We’re looking for a hands-on, seasoned technical leader to guide a team in delivering end-to-end technology solutions in a dynamic environment. This role requires strong technical leadership, deep expertise in enterprise policy administration systems, and proficiency with mainframe technologies. A working knowledge of SQL and integration tools is also important. You’ll provide technical guidance, influence solution design, and oversee development and implementation efforts for critical business functionality.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead technology teams and drive successful delivery of complex projects</li><li>Build strong partnerships with business stakeholders and product owners</li><li>Ensure effective utilization of resources and adherence to service delivery standards</li><li>Apply technical skills in application development and support while championing process improvements</li><li>Collaborate with architects and developers to maintain standards and define technical roadmaps</li><li>Evaluate technology options and recommend solutions that meet business needs</li><li>Estimate costs and timelines for projects and enhancements</li><li>Maintain detailed knowledge of key business applications and identify modernization opportunities</li><li>Oversee application design, configuration, testing, and release management processes</li><li>Communicate effectively across all organizational levels</li><li>Operate independently in a complex environment to meet service levels</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Computer Science or equivalent experience</li><li>10+ years of experience across the full SDLC, including design, maintenance, and enhancement of applications in a mainframe environment </li><li>Experience leading product or project development teams on enterprise policy administration platforms preferred</li><li>Strong leadership skills with the ability to influence and collaborate in a matrixed organization</li></ul><p><br></p>
<p>We are looking for a skilled Systems Administrator to join our team in Plano, Texas. In this role, you will oversee the administration, maintenance, and optimization of enterprise systems and applications, ensuring they meet the needs of both business and technology stakeholders. This position requires a blend of technical expertise, analytical skills, and the ability to provide support in a dynamic environment, especially within the financial services sector.</p><p><br></p><p>Responsibilities:</p><p>• Manage and monitor enterprise systems and applications to ensure optimal performance and reliability.</p><p>• Conduct system upgrades, configurations, and troubleshooting to maintain functionality across platforms.</p><p>• Investigate and resolve system issues, documenting root causes and implementing long-term solutions.</p><p>• Collaborate with business users and IT teams to gather requirements and translate them into actionable technical solutions.</p><p>• Provide support for mortgage or financial systems, including platforms such as Encompass or MSP / BlackKnight.</p><p>• Administer user access, permissions, and security settings to maintain compliance and data integrity.</p><p>• Develop and maintain detailed documentation, including system procedures and user support guides.</p><p>• Participate in testing, implementation, and improvement processes for systems and applications.</p><p>• Escalate complex technical problems to specialized teams, ensuring prompt resolution and communication.</p>
We are looking for an experienced IT Director to lead technological initiatives and manage IT operations in Jacksonville, Florida. The ideal candidate will have a strong background in technology leadership within industries such as supply chain, manufacturing, or electrical energy services. This role requires a strategic thinker capable of driving innovation and ensuring the seamless integration of systems and processes.<br><br>Responsibilities:<br>• Oversee IT operations, including infrastructure management, cybersecurity, cloud computing, and disaster recovery planning.<br>• Develop and implement enterprise-wide policies to support technology infrastructure and ensure compliance.<br>• Lead the integration and optimization of software platforms and workflows to enhance organizational productivity.<br>• Manage the implementation of supply chain, warehouse, and financial management solutions.<br>• Drive innovation by fostering the adoption of artificial intelligence and advanced data analytics.<br>• Develop and present business cases for technological investments, including buy, build, and service decisions.<br>• Negotiate contracts, optimize licensing agreements, and maintain strong vendor relationships to ensure service quality.<br>• Provide leadership in engineering, data collection, and the monitoring of remote operation centers and assets.<br>• Establish IT strategies and roadmaps to align technology initiatives with business objectives.<br>• Supervise helpdesk operations and support services to maintain high levels of user satisfaction.
<p><em>The salary range for this position is $100,000 - $112,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>Upgrade your new year with a role that pays more, and respects your work-life balance.</p><p><br></p><p><strong><u>Job Description</u></strong></p><ul><li>Knowledge of</li><li>IT audit methodologies and developing necessary audit deliverables, including process flows, work programs, audit reports, and control summaries.</li><li>Commonly used internal control frameworks, including COBIT, ISO 27001, NIST CSF, CIS, ITIL, etc.</li><li>Sarbanes-Oxley Act provisions and methodologies for achieving compliance, in particular the technology implications and requirements.</li><li>Exposure to and/or interest in:</li><li>The latest trends and developments in data and technology, including high-growth topics of cybersecurity, cloud, data governance, privacy, analytics, enterprise applications (e.g., SAP, Oracle, Workday, Salesforce, Microsoft Dynamics etc.), disaster recovery, systems development methodologies etc.</li><li>Analytics and technology enablement (automation, AI/ML, intelligent audit tools, and cognitive technologies).</li><li>Evaluating, summarizing, organizing, and interpreting data.</li><li>Establishing and cultivating business relationships and a professional network.</li><li>Ability to translate and communicate technology topics and audit issues to client personnel, including executives.</li><li>Supervisory experience of teams including mentoring, oversight and review of work, coordination across teams, and understanding how to motivate.</li><li>Experience performing documentation of findings and summarizing recommendations.<strong><u> </u></strong></li></ul>
<p>We are looking for an experienced AI & Analytics Platform Manager to spearhead the integration of artificial intelligence and groundbreaking technologies. The AI & Analytics Platform Manager leads our client’s integration of artificial intelligence and emerging technologies to enhance efficiency, improve service delivery, and drive innovation. This role defines and carries out AI strategy, identifying opportunities for machine learning, natural language processing, and automation—especially in legal technology. Partnering with senior leadership and cross-functional teams, the Manager evaluates, implements, and optimizes AI-enabled solutions supporting operations and client outcomes. </p><p><br></p><p><strong>Strategic Planning and Execution</strong></p><ul><li>Develop and lead AI strategy aligned with business goals.</li><li>Identify opportunities to use AI and automation to improve workflows and client service.</li><li>Evaluate emerging technologies and plan for long-term growth.</li><li>Work with leadership to create governance for responsible AI use and data privacy.</li><li>Advance analytics and reporting initiatives for the organization.</li></ul><p><strong>Team Leadership and Development</strong></p><ul><li>Align AI initiatives with business needs and current systems.</li><li>Promote adoption of AI capabilities and professional development.</li><li>Support resource allocation for high-impact AI projects.</li></ul><p><strong>Operational Management</strong></p><ul><li>Oversee AI tools and platforms from development to deployment.</li><li>Manage vendor relationships and partnerships for scalable solutions.</li><li>Monitor system performance, resolve issues, and ensure compliance with company standards.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Lead modernization of operations through AI and emerging tech.</li><li>Stay current on industry trends and regulatory developments.</li><li>Collect stakeholder feedback to refine AI solutions.</li><li>Foster a culture of innovation and iterative improvement.</li></ul>
We are looking for a skilled Help Desk Analyst to provide exceptional technical support and ensure smooth IT operations for our team. This role involves addressing hardware and software issues, maintaining system functionality, and supporting staff with technology-related needs. The ideal candidate thrives in a fast-paced environment, demonstrates strong problem-solving skills, and has a proactive approach to customer support.<br><br>Responsibilities:<br>• Deliver comprehensive technical support for Windows PCs, Microsoft Office applications, Zoom, Slack, and secure file transfer systems.<br>• Ensure seamless functionality during scheduled meetings by proactively managing room technology and resolving interruptions.<br>• Diagnose and resolve a range of IT issues, including hardware failures, software errors, connectivity challenges, and access problems.<br>• Track and manage IT support requests using a ticketing system, escalating complex issues when necessary.<br>• Assist with system installations, upgrades, and updates while contributing to IT-related projects.<br>• Uphold security protocols and compliance standards when handling sensitive files and confidential information.<br>• Provide training and guidance to employees on commonly used IT tools and applications.<br>• Collaborate with remote IT teams to support cross-office initiatives and system-wide projects.
<p>Join Us as Our Next Technology Trailblazer—Director of IT</p><p><br></p><p>Are you ready to set the standard for digital leadership and innovation? We are seeking a forward-thinking Director of Information Technology (IT Director), a senior leader who will shape and deliver our technology vision in direct alignment with business goals. In this pivotal role, you will architect and implement dynamic technology strategies designed to elevate employee productivity, harness AI and automation, and optimize systems to fuel scalable growth—without a matching increase in headcount.</p><p>You'll pioneer advanced digital capabilities that give our clients an edge in the marketplace—introducing solutions that our competitors haven’t even imagined yet. While driving innovation, you’ll also ensure that every advancement upholds our commitment to data security, privacy, and regulatory compliance, maintaining a robust, modern, and resilient security posture across the organization.</p><p>If you’re passionate about strategic impact and redefining what’s possible with technology, we invite you to lead the way as our next IT Director.</p><p><br></p><p><br></p>
<p>We are looking for a dedicated Desktop Support Analyst to join our team in New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and enhance network and security systems to ensure optimal performance and reliability.</p><p>• Provide consistent support for hardware and software across multiple locations.</p><p>• Collaborate with the IS& T Manager to align technical operations with business strategies.</p><p>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.</p><p>• Respond promptly to critical on-call support needs, including nights and weekends.</p><p>• Troubleshoot and resolve technical issues efficiently to minimize downtime.</p><p>• Implement configuration management practices to streamline technology processes.</p><p>• Manage and support Active Directory accounts and permissions.</p><p>• Ensure proper backup procedures are in place and functioning effectively.</p><p>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.</p>
We are looking for an experienced IT Manager to oversee and enhance our organization's technology operations in San Antonio, Texas. This role requires a strategic leader with a strong technical foundation and expertise in networking, virtualization, backup solutions, and enterprise platforms such as JD Edwards. The successful candidate will drive innovation, ensure system reliability, and provide leadership to the IT team.<br><br>Responsibilities:<br>• Manage and maintain the organization's IT systems to ensure optimal performance, security, and reliability.<br>• Oversee Cisco networking infrastructure, including configuration and maintenance of routers, switches, firewalls, and VPNs.<br>• Administer enterprise resource planning systems such as JD Edwards, collaborating with stakeholders to streamline processes.<br>• Implement and manage VMware virtualization environments to support scalability and operational efficiency.<br>• Develop and execute backup strategies using Veeam to safeguard organizational data and ensure disaster recovery readiness.<br>• Lead vendor selection and negotiation processes to obtain quality services while optimizing costs.<br>• Establish and enforce IT policies, procedures, and best practices that align with business objectives.<br>• Manage IT budgets, resources, and project timelines to ensure successful delivery of initiatives.<br>• Provide technical leadership and mentorship to the IT team, encouraging continuous growth and improvement.<br>• Ensure compliance with relevant regulatory standards and industry best practices.
<p>Network Engineer (Omaha, NE) – Public Sector/Philanthropic Focus</p><p>IMMEDIATE INTERVIEW THIS WEEK & IMMEDIATE HIRE! </p><p>Direct Hire Permanent </p><p>Location: ONSITE In the office in Omaha NE </p><p>EAD, Green Card, or US Citizen </p><p>Are you a network engineering professional who wants to use your skills for the greater good? Join a community-focused organization serving city and county government, where technology keeps Omaha running—and giving back is at the heart of everything we do.</p><p>**** To be considered for an interview, contact directly Carrie Danger, Robert Half Technology / SVP Permanent Placement and apply to this position.</p><p>What You’ll Tackle:</p><p>• Design, configure, and troubleshoot advanced network infrastructure and systems for city/county entities.</p><p>• Administer, upgrade, and optimize networks (Juniper or Cisco routing/switching/wireless preferred; Cisco also valued).</p><p>• Palo Alto experience: Collaborate with security teams (firewalls, Palo Alto) and </p><p>• Wireless experience (Aruba) as needed.</p><p>• Work alongside both senior and junior network/telecom professionals.</p><p>Your Background:</p><p>• 3+ years of professional experience with enterprise networking (city/county or public sector a plus).</p><p>• Deep hands-on experience with Juniper (routing, switching, wireless).</p><p>• Familiarity with Palo Alto (firewalls) and Aruba (wireless); additional exposure to Citrix or competing enterprise networking tech a plus.</p><p>• Proven track record of advanced network/system design, configuration, and troubleshooting.</p><p>• Experience supporting voice systems (VOIP, Mitel) and/or legacy telephony.</p><p>Role Details:</p><p>• Location: Omaha, NE (occasional onsite for city/county sites; mileage paid for business travel)</p><p>• Technology Environment: Juniper, Cisco, Palo Alto, Aruba, Mitel, Citrix</p><p>• Work Type: Full-time, stable, public sector</p><p>Ready to leverage your expertise to make a real impact?</p><p>Submit your application today or reach out for more details. Help keep Omaha connected—while giving back to your community.</p><p>Direct Hire FTE direct hire position up to $115K, plus potential other incentives. For immediate and confidential consideration on this Software Developer Onsite Omaha NE Market, please call Carrie Danger, SVP at 515-259 6087, or apply confidentially via LinkedIn. Your resume will not be submitted to any client companies without your direct permission.</p>
We are looking for an experienced Principal Engineer Lead to oversee the development, optimization, and governance of our Finance and HR systems. In this pivotal role, you will collaborate with cross-functional teams, stakeholders, and vendors to ensure the systems are secure, compliant, and aligned with organizational objectives. This position offers the opportunity to contribute strategically to system innovation and efficiency within the healthcare industry.<br><br>Responsibilities:<br>• Lead the design, configuration, and integration of Finance and HR systems with other enterprise platforms.<br>• Identify and implement system enhancements to improve operational efficiency and ensure compliance with industry regulations.<br>• Collaborate with internal teams, including Finance, HR, and IT, as well as external vendors to gather requirements and deliver solutions.<br>• Enforce security protocols and compliance standards specific to healthcare regulations and data privacy.<br>• Stay informed on emerging technologies and industry trends to recommend solutions that enhance workflows and data management.<br>• Manage vendor relationships, including performance evaluations and contract negotiations, to ensure optimal service delivery.<br>• Provide strategic guidance to executive leadership regarding system capabilities and technology advancements.<br>• Monitor system performance and troubleshoot issues to ensure reliability and functionality.<br>• Develop and maintain documentation for system processes, configurations, and integrations.<br>• Facilitate training sessions for end-users to ensure proper utilization of systems.
<p>We are seeking a Desktop Support Analyst to provide hands-on technical support to internal employees by installing, maintaining, and troubleshooting computer systems, software, and related technology. This role is essential to ensuring users have reliable access to the tools and systems needed to perform their work efficiently. The ideal candidate is service-oriented, patient, and proactive in resolving technical issues.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for end-user technical support</li><li>Troubleshoot and resolve day-to-day desktop, hardware, software, and basic network issues</li><li>Configure, deploy, and support desktop and laptop systems, peripherals, and Microsoft Office applications</li><li>Provision and manage mobile devices and user accounts using Microsoft 365 and endpoint management tools (e.g., Intune)</li><li>Respond to support requests via ticketing system, phone, email, and remote support tools</li><li>Accurately document issues, troubleshooting steps, and resolutions in the helpdesk system</li><li>Partner with internal teams and third-party vendors to diagnose and resolve technical issues</li><li>Provide timely status updates to users and escalate issues when necessary</li><li>Coordinate workstation setups, moves, and hardware refreshes</li><li>Install and decommission IT equipment, including server room hardware as needed</li><li>Maintain hardware inventory, including spare devices and accessories</li><li>Deliver remote support for additional office locations as required</li><li>Provide occasional on-site support at secondary locations as needed</li></ul><p><br></p><p><br></p>
<p>We are seeking an experienced and strategic ERP Manager to oversee and optimize our core business platforms, including our ERP system, CRM, SAP, Salesforce, and related enterprise applications. The successful candidate will play a pivotal role in ensuring the reliability, performance, and continuous improvement of mission-critical business systems while leading cross-functional teams and driving efficiency throughout the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee day-to-day management and administration of the company’s ERP and CRM systems (including, but not limited to, SAP and Salesforce).</li><li>Lead ERP and CRM implementation, upgrades, integration projects, and ongoing system enhancements.</li><li>Collaborate with business stakeholders to identify and document business requirements and translate them into actionable technology solutions.</li><li>Provide leadership for the ERP/CRM support team, ensuring prompt resolution of user issues and maintaining high system availability.</li><li>Develop and enforce best practices, security standards, and compliance protocols for all ERP, CRM, and integrated applications.</li><li>Manage system vendors, consultants, and service providers, including contract negotiation and performance monitoring.</li><li>Drive user adoption by delivering effective training, support resources, and change management initiatives.</li><li>Monitor system performance and analytics; recommend and implement improvements for optimization and scalability.</li><li>Stay up to date with emerging technologies and recommend enhancements to align with organizational goals.</li></ul>
<p>We are looking for an experienced Business Analyst/Product Owner to join our team on a long-term contract basis in Quincy, Massachusetts. </p><p><br></p><p>Job Description:</p><p>The successful candidate will be responsible for defining planning and implementing technology solutions to achieve Collateral Management strategic directives and industry/regulatory mandates. The individual will be responsible for working with Business and Technology counterparts across global sites as a Product Owner / Sr. Business Analyst and use their knowledge of the business systems industry and system development lifecycle methodology to direct the execution of complex projects throughout their life cycle.</p><p><br></p><p>Objectives:</p><p>- Implement a comprehensive collateral management platform that services client needs drives simplification and reduces redundant collateral capabilities bank wide</p><p>- Implement optimization capabilities leveraging existing rules engines and designing executing an end-to-end process flow working with both the business and development teams by acting in the capacity of a Product Owner.</p><p>- Implement standard simplified data management and systems integration to ensuring flexible robust overall offering.</p><p><br></p><p>Major Responsibilities:</p><p>- Lead very complex and challenging business/system requirements working session by facilitating strategic user meetings.</p><p>- Work with business team to understand requirements and develop wireframes and articulate the vision to the development team and oversee end-to-end development lifecycle.</p><p>- Responsible for designing and executing an end-to-end data and process flow working with both the business and development team. Establishing end-to-end connectivity across the eco-system including SWIFT.</p><p>- Decompose abstract and complex details/concepts into business and functional requirements that can be understood by the stakeholders i.e. end users developers testers etc.</p><p>- Document project requirements and other project related documents with clear and concise language consistent with methodology framework.</p><p>- Work with the project team to develop and manage project plans including issue resolution and risk mitigation</p><p>- Consult with users developers testers and implementation specialists.</p><p>- Direct the development of end user training plans business level user acceptance test plans and implementation plans communicates to senior management and business representatives.</p><p>- Instruct guide and supervise project team in the resolution of issues risks and impediments.</p><p>- Partner with technology and business managers providing overall strategic leadership in developing and maintaining disciplined processes.</p><p>- Ensure governance with the project methodology standards documentation and approvals e.g. project artifacts tollgates etc.</p><p>- Manage participation from required stakeholders to ensure accurate deliverables</p><p>- Manage cross team dependencies with other business and IT areas.</p>
We are looking for a dynamic Workplace Experience Coordinator to join our team on a contract basis in San Francisco, California. This position will provide crucial support to ensure smooth office operations and exceptional customer service. The role offers an exciting opportunity to contribute to a detail-oriented environment while showcasing your skills in hospitality, administration, and technology.<br><br>Responsibilities:<br>• Deliver outstanding customer service to both internal and external clients, focusing on creating a welcoming and detail-oriented experience.<br>• Support front-of-house operations, including reception duties, catering setups, room transitions, and general office functions.<br>• Conduct daily walkthroughs of office and meeting spaces to ensure cleanliness, organization, and readiness for upcoming events.<br>• Provide basic technology assistance and troubleshoot A/V equipment to facilitate seamless meeting experiences.<br>• Collaborate with the Workplace Team to address guest inquiries and provide solutions for office or meeting room technology needs.<br>• Maintain accurate communication with team members regarding updates, client needs, and business activities.<br>• Offer local knowledge about the office, building amenities, transportation, and nearby attractions to enhance guest experience.<br>• Cross-train in Welcome Desk functions and assist with administrative tasks as needed.<br>• Ensure compliance with safety, security, and health protocols, including maintaining accurate records.<br>• Contribute to regular reporting and office documentation to support operational efficiency.
<p>We are looking for a dynamic and strategic Director of HR Operations to lead and optimize our human resources infrastructure in Greenwich, Connecticut. This role is integral to driving operational excellence by developing scalable processes, implementing technology solutions, and fostering valuable partnerships to support organizational growth. The ideal candidate will balance strategic planning with hands-on leadership, ensuring HR operations remain compliant, efficient, and aligned with the company's evolving needs.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with the HR Director to develop and implement a comprehensive HR operations strategy that incorporates technology advancements and process improvements.</p><p>• Oversee the partnership with the Employer Organization, ensuring optimal service delivery, negotiating enhancements, and adapting to changing business requirements.</p><p>• Design and execute a multi-year roadmap for HR operations transformation, focusing on system upgrades, automation, and operational efficiency.</p><p>• Work closely with the Finance team on HR-related reporting, headcount management, incentive programs, and budget oversight.</p><p>• Ensure HR infrastructure is prepared to support new business models, growth strategies, and organizational transitions.</p><p>• Lead and develop a high-performing HR Operations team, fostering accuracy, efficiency, and exceptional service standards.</p><p>• Establish metrics and reporting frameworks to measure HR's contribution to business outcomes and identify areas for improvement.</p><p>• Maintain compliance and audit readiness across all HR operational areas, including payroll, benefits administration, and employee data management.</p><p>• Serve as the point of escalation for complex HR operational issues, ensuring timely resolution and continuous improvement.</p><p>• Stay informed on HR technology trends, regulatory updates, and industry best practices, proposing innovative solutions to leadership.</p>
