<p><strong>Deskside Support Technician</strong></p><p><strong>Location:</strong> Washington, DC (100% On-Site; will transition to Merrifield, VA)</p><p><strong>Clearance Required:</strong> Current Secret Clearance (Public Trust candidates encouraged to apply) </p><p><strong>Duration: </strong>6 -month contract, potential for extension and conversion </p><p><strong>Overview</strong></p><p>We are seeking a <strong>Deskside Support Technician</strong> to join a dynamic IT services team supporting a federal program. This role operates in an office IT environment and focuses on delivering exceptional “white glove” service to end-users. You will work independently through a ticketing system to resolve technical issues promptly and professionally.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide deskside support for users based on dispatched tickets or on-site requests.</li><li>Perform break/fix support for government-issued end-user devices (e.g., replacing hard drives, batteries).</li><li>Install specialty software not packaged in SCCM.</li><li>Remove devices from the network as directed by security protocols.</li><li>Diagnose and resolve printer issues, including toner installation.</li><li>Maintain accurate and timely updates in the ITSM ticketing system.</li><li>Deliver high-quality customer service, including support for senior leadership offices, which may require occasional after-hours assistance.</li></ul><p> <strong>What Makes You Successful</strong></p><ul><li>Ability to prioritize tasks based on ticket urgency and customer needs.</li><li>Strong communication skills for clear and effective interaction with users.</li><li>Self-motivated and capable of working across multiple buildings without direct supervision.</li><li>Professionalism and responsiveness in high-visibility environments.</li></ul>
<p>This successful Robert Half client is seeking a Help Desk professional to join their team in the Eugene, OR area. You will be responsible for providing end-user support for hardware, software, and access issues, Active Directory and Office 365 user administration and support end-users.</p><p><br></p><p>Qualifications:</p><ul><li>1+ year of experience in a help desk or technical support role</li><li>Active Directory</li><li>Microsoft Office 365</li><li>Windows server</li><li>Troubleshooting</li><li>Excellent customer service and communication skills</li></ul><p><br></p><p>Onsite: You must live in the Eugene area to be considered for this position.</p><p>Starting pay: $25/hr</p><p>Excellent benefits, friendly and welcoming team!</p><p><br></p>
<p>We are looking for an experienced IT Manager/Data Reporting Specialist to oversee IT operations and drive business intelligence initiatives. This role involves creating impactful dashboards, managing company-wide IT systems, and ensuring seamless data integration and analysis. </p><p><br></p><p>Responsibilities:</p><p>• Develop and manage dashboards and reports using Power BI to support financial, operational, and leadership decision-making.</p><p>• Integrate and analyze data from multiple platforms, including Microsoft Dynamics 365 Business Central and Insight Works.</p><p>• Oversee the administration of Microsoft 365 systems, including Exchange, SharePoint, Teams, and Office applications.</p><p>• Maintain and enhance IT infrastructure, including hardware, mobile devices, and security protocols.</p><p>• Monitor data security practices, ensure compliance, and manage backup systems to protect company data.</p><p>• Collaborate with external partners to optimize business systems and implement new technology solutions.</p><p>• Provide technical leadership to internal teams, supporting staff in effectively utilizing IT tools and systems.</p><p>• Translate business requirements into actionable technology solutions to improve efficiency and profitability.</p><p>• Conduct analysis and provide recommendations to enhance operational visibility and business performance.</p><p>• Manage access and security settings across core business applications to ensure reliability and compliance</p>
<p>A growing IT security organization is seeking a motivated and skilled IT Security Technician to join their team! With a company culture that fosters growth, innovation, and career advancement, this is a fantastic opportunity to play a key role in a dynamic, fast-paced organization. If you're ready to make an impact and grow your career, we want to hear from you. We are seeking an experienced IT Security Technician willing to travel up to 75% of the time to work on-site at various customer locations. The ideal candidate will have a strong background in IT security systems, including low-voltage installation, CCTV, access control systems, and intrusion detection technologies. This role provides ample opportunity to grow your skills and advance in a rapidly expanding market. Company offers a competitive salary, with opportunities for performance-based bonuses. Additionally, they offer significant growth potential in a fast-expanding company. comprehensive training and resources, health and wellness benefits, retirement plans, and paid time off.</p><p> </p><p>Key Responsibilities:</p><p> </p><p>Install, maintain, and troubleshoot IT security systems, including low-voltage wiring, CCTV surveillance systems, access control systems, and intrusion detection systems.</p><p>Work hands-on to configure and integrate various security technologies for customized client solutions.</p><p>Perform site assessments and surveys to determine project requirements and scope of work.</p><p>Provide technical support and training to clients regarding the operation and maintenance of installed systems.</p><p>Collaborate closely with project teams to meet deadlines, maintain quality standards, and ensure customer satisfaction.</p><p>Manage documentation related to projects, including reports, blueprints, and system designs.</p><p>Travel to client locations within the designated region (up to 75% travel required).</p><p> </p>
Our client seeks a CRM Data Clean-up and Data Entry Specialist to play a critical role in maintaining the integrity and accuracy of their customer relationship management (CRM) data. The successful candidate will ensure all applicant and lead data is complete, accurate, and properly integrated across business systems. This role requires strong attention to detail, excellent problem-solving skills, and the capacity to manage large volumes of data efficiently. You will support internal teams by troubleshooting issues, executing data correction processes, and assisting with key integrations that enhance the customer journey.<br><br>Responsibilities:<br><br>Provide technical support to department users of the CRM system<br>Troubleshoot issues related to applicant records and applications, ensuring timely solutions<br>Consult with enterprise and admissions staff on CRM integrations<br>Review reports to confirm applications are processing successfully through integrations<br>Identify missing data in applications, updating records manually and via bulk uploads, and ensure proper system flow<br>Perform weekly manual reporting and data management for non-integrated areas<br>Merge duplicate person accounts and bulk update applicant/lead accounts for data correction<br>Execute semi-automated processes to update subsidiary data in secondary systems<br>Required Qualifications:<br><br>2+ years of experience in data entry, CRM management, or a related role<br>Associate’s or Bachelor’s degree preferred, ideally in Business, IT, or a related field<br>Strong data analysis and accuracy skills; high attention to detail and precision<br>Ability to manage disparate data sources effectively<br>Fast and accurate data entry capabilities<br>Familiarity with compliance and data privacy standards<br>Problem-solving aptitude; basic programming or database query skills a plus<br>Adaptability in a dynamic environment; ability to follow detailed instructions and processes<br>Strong organizational and time management skills<br>Preferred Qualifications:<br><br>Experience with higher education admissions processes and CRM systems<br>Knowledge of student applicant journey mapping<br>Schedule & Work Arrangement:<br><br>Part-time: 6 hours per day, Monday–Friday<br>Hybrid work model (combination of in-office and remote days)
<p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for an Healthcare IT Application Analyst (Meditech) with experience in Healthcare IT, Healthcare Information Systems, Meditech EHR, SQL, Microsoft Apps, User Support, Data Distribution, Application Log Monitoring, and more. If this sounds like your background, then this Healthcare IT Application Analyst (Meditech) role is for you. For this opportunity, you will work in the Van Nuys, CA area.</p><p><br></p><p><strong>Position</strong>: Healthcare IT Application Analyst (Meditech)</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, CTH or FTE</p><p><strong>Top Skills</strong>: Healthcare IT, Healthcare Information Systems, Meditech EHR, SQL, Microsoft Apps, User Support, Data Distribution, Application Log Monitoring</p><p><strong>Onsite/Remote</strong>: <em>Hybrid Remote (prefer onsite)</em></p><p><strong>Company: </strong>Hospital</p><p><br></p><p>We are looking to present candidates immediately and this Healthcare IT Application Analyst (Meditech) position will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/).</p><p><br></p><p><strong>Job Scope: </strong></p><ul><li>Application Analyst: Support Healthcare IT Tasks - Manage, Administer & Maintain Computer Applications & Systems</li><li>Develop, Document & Execute System Maintenance / Config Procedures</li><li>Research / Recommend Innovative / Automated Approaches to Systems Admin, Policy Changes & Service Improvements Leveraging Hospital Resources</li><li>Monitor Systems and Application Logs - Verify Integrity / Availability of Servers & Systems</li><li>Manage Projects & Planning, Develop Training Plans</li><li>Develop Reports & Data Extracts, Manage Data Uploads & Downloads</li><li>Data Distribution (Labor Productivity, Rosters, Employee Record Maintenance, Time & Attendance Logs)</li><li>Support Business Intelligence & Data Analytics</li><li>Maintain Vendor Relations & Manage Upgrades, Software Update Plans & Report Writing</li><li>New Services Config & Documentation of New Features</li><li>Investigate & Troubleshoot Issues with Stakeholders</li><li>Update Newly Created Positions, Staffing & Scheduling Settings, Profiles & Labor Productivity Goals</li><li>Resolve Hospital IT Help Desk Tickets & Incidents</li><li>Execute Ongoing Performance Tuning, System Upgrades & Resource Optimization</li><li>Train Staff on New Processes, Orient New System Users, Sponsor Re-Training</li><li>Coordinate & Plan Integration of Data between Computer Systems as SME</li><li>Analyze Data Flows for Process Improvement - Optimize Benefits of System Features</li></ul>
<p>Nonprofit housing organization in Santa Fe is seeking a mid-level **Finance Support Specialist** to provide hands-on bookkeeping and accounting support during a period of continued stabilization and growth. This 25-hour, on-site role (with flexible scheduling and the potential to transition to full-time) will support the finance team by maintaining accurate, audit-ready financial data across multiple nonprofit programs, construction and development projects, and loan portfolios using QuickBooks Online. The ideal candidate will bring strong nonprofit accounting experience, familiarity with construction or CIP tracking, and excellent attention to detail to help correct legacy bookkeeping issues, track assets and costs, prepare journal entries and reconciliations, and ensure reliable data for internal reporting and grant billing (without directly performing billing). The position is structured as temp-to-hire, is expected to start the first week of the new year, and is budgeted at approximately $75,000 annualized, paid hourly, with growth potential as organizational needs evolve.</p>
<p>We are looking for an organized HOA Client Services Specialist to join our team in Escondido, California. In this role, you will play a vital part in ensuring client satisfaction and maintaining strong relationships by delivering outstanding service and support. This is a contract position, offering an excellent opportunity to contribute to our organization’s success while developing your skills in customer service and sales.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary point of contact for clients, addressing inquiries and resolving issues to ensure satisfaction and retention.</p><p>• Handle incoming client calls, balancing organizational policies with individual client needs.</p><p>• Assist clients with navigating the organization’s platform and provide basic technical support when needed.</p><p>• Accurately process client monetary requests, keeping risk management and compliance in mind.</p><p>• Complete client transactions and requests efficiently while adhering to established service level agreements.</p><p>• Perform account updates, maintenance, and corrections to ensure data accuracy.</p><p>• Investigate and resolve client disputes using sound judgment and knowledge of banking policies.</p><p>• Manage fraud intake requests and prioritize tasks to meet strict deadlines.</p><p>• Communicate findings and solutions to clients in a clear and precise manner, both verbally and in writing.</p><p>• Uphold the organization’s values and compliance standards, ensuring all activities align with safety protocols.</p>
<p>We are seeking a <strong>Business Analyst</strong> with strong <strong>SQL skills</strong> to support data-driven decision-making. This role partners closely with technical and business stakeholders to gather requirements, analyze data, and translate business needs into actionable insights.</p>
<p>We are looking for a skilled Business Intelligence Analyst to join our team in Hartford County, Connecticut. In this role, you will leverage your expertise in data analytics and reporting to provide actionable insights that support key business decisions. The ideal candidate will excel in utilizing tools like Microsoft Power BI to create dynamic reports and dashboards, ensuring the organization’s data is both accessible and impactful.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, and maintain business intelligence dashboards and reports using Microsoft Power BI.</p><p>• Collaborate with stakeholders to understand reporting needs and translate them into actionable data solutions.</p><p>• Conduct thorough testing of reports to ensure accuracy and reliability.</p><p>• Manage database systems and ensure proper administration for optimal performance.</p><p>• Review and analyze data to identify trends, patterns, and opportunities for business improvement.</p><p>• Present findings and insights to stakeholders in clear and compelling formats.</p><p>• Set up and maintain workspaces in business intelligence tools to streamline reporting processes.</p><p>• Provide technical support and guidance to team members on BI tools and methodologies.</p><p>• Ensure compliance with data governance policies and best practices.</p>
We are looking for a skilled Systems Analyst to join our team in Whitehall, Michigan. In this role, you will analyze and improve operational workflows, ensuring efficient use of technology and seamless integration of systems. You will collaborate with cross-functional teams to design, test, and implement solutions that meet organizational needs while maintaining data integrity.<br><br>Responsibilities:<br>• Analyze current operational processes to identify inefficiencies and recommend system-based improvements.<br>• Collaborate with various departments to optimize system usage and reduce reliance on manual procedures.<br>• Develop, test, and document system functionalities in collaboration with technical teams, ensuring operational systems are maintained effectively.<br>• Act as a project coordinator for enterprise-wide initiatives, including creating project plans, monitoring timelines, and addressing resource needs.<br>• Work closely with IT staff and end users to troubleshoot system issues and implement upgrades or enhancements.<br>• Design workflow diagrams and recommend solutions to address existing system challenges.<br>• Provide comprehensive training, documentation, and ongoing support to system users.<br>• Ensure seamless integration between enterprise systems and external platforms, maintaining data consistency.<br>• Support the resolution of technical issues by coordinating with vendors and internal IT teams when necessary.<br>• Perform additional IT and business analysis tasks to support organizational goals.
We are looking for a motivated IT Support Technician (Tier I) to provide first-level technical assistance to internal employees in a hybrid work environment. This role involves hands-on support, including troubleshooting, device setup, and resolving technical issues, ensuring smooth operations for end-users. As part of a dynamic team, you will handle customer-facing responsibilities and escalate advanced issues as necessary. This contract position is perfect for someone early in their IT career who is eager to grow and develop their technical expertise.<br><br>Responsibilities:<br>• Diagnose and resolve common technical issues related to hardware, software, and peripherals for desktops, laptops, and mobile devices.<br>• Set up and configure laptops and mobile devices, including imaging and enrollment into Microsoft Intune.<br>• Provide assistance with Microsoft 365 applications such as Outlook, Teams, SharePoint, and OneDrive, addressing user concerns and performing account-related tasks.<br>• Deliver basic support for conference room technology, ensuring smooth operation during meetings and addressing AV-related issues.<br>• Manage support tickets using tools like Freshworks or Monday.com, ensuring timely updates and effective communication with users.<br>• Track IT assets, maintain inventory records, and coordinate equipment transfers to ensure accurate documentation.<br>• Create and maintain IT documentation, contributing to knowledge articles and identifying trends in recurring issues.<br>• Promote IT security best practices, including password management and device safety, while escalating potential security concerns.<br>• Adhere to established service level agreements (SLAs) for response and resolution times of Tier I support requests.<br>• Assist with troubleshooting device compliance issues, applications, and updates to maintain operational efficiency.
<p>Bridget Killen with Robert Half is looking for a detail-oriented Financial Analyst to join our team in Albany, Oregon. In this role, you will play a key part in providing financial insights, supporting organizational goals, and assisting in the preparation and management of budgets. This position offers an opportunity to contribute to a non-profit organization by ensuring its financial health and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service and support to staff and agency partners.</p><p>• Conduct thorough financial and program analysis to guide decision-making.</p><p>• Develop and implement financial policies and procedures to ensure compliance and efficiency.</p><p>• Assist in overseeing the agency’s operating budget and provide support during its preparation.</p><p>• Offer technical assistance to the Finance Director and Department Directors on financial matters.</p><p>• Create and maintain financial systems to streamline processes and reporting.</p><p>• Contribute to the preparation of annual financial statements and ensure their accuracy.</p><p>• Monitor and manage agency funds to ensure optimal utilization and fiscal responsibility.</p><p>• Perform variance analysis to identify discrepancies and recommend corrective actions.</p><p>• Manage grant funding and reporting to meet organizational and donor requirements.</p><p><br></p><p>Please reach out to Bridget Killen with Robert Half to review this position. Job Order: 03610-0013330372</p><p><br></p>
We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Egg Harbor Township, New Jersey. This role is ideal for a highly skilled, detail-oriented individual with a strong background in gathering requirements, process mapping, and documentation. The position involves collaborating with diverse stakeholders to translate business needs into actionable solutions.<br><br>Responsibilities:<br>• Analyze and document business processes, workflows, and requirements to identify areas of improvement.<br>• Create detailed process maps and data flow diagrams using Visio to support project goals.<br>• Collaborate with non-technical end users to gather and translate their needs into structured business requirements.<br>• Work closely with cross-functional teams to support technology modernization and automation initiatives.<br>• Utilize tools within the Microsoft stack, such as Power BI and Azure, to enhance data analysis and project outcomes.<br>• Facilitate meetings and discussions with stakeholders to ensure alignment on project objectives.<br>• Conduct gap analyses to identify discrepancies between current and desired business states.<br>• Provide documentation and insights necessary for agile scrum development processes.<br>• Support call center operations by analyzing customer service workflows and recommending improvements.<br>• Ensure all deliverables are compliant with organizational standards and project timelines.
<p>Our client in Metro Atlanta is seeking a skilled Systems Analyst to join their team and help strengthen the company’s technology environment. The ideal candidate will evaluate current systems, optimize network and infrastructure performance, and support key platforms across the organization.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Assess and improve IT systems, networks, and infrastructure.</li><li>Manage and support Microsoft SQL Server and SAP SQL environments.</li><li>Administer Microsoft 365 (users, security, applications).</li><li>Troubleshoot system and network issues; perform root-cause analysis.</li><li>Collaborate with teams to implement technical solutions.</li><li>Maintain documentation and follow best practices.</li></ul><p><br></p>
We are looking for an experienced Senior Systems Analyst to join our team in Brockport, New York. This role is critical to ensuring the stability, security, and efficiency of our organization's IT systems. As a key member of the IT department, you will oversee server and network operations, provide technical solutions, and contribute to the overall success of the team.<br><br>Responsibilities:<br>• Collaborate with users to identify their needs and translate them into system specifications, considering workflows, access requirements, and security protocols.<br>• Plan, install, configure, and test computer systems, servers, software, and both local and wide area networks.<br>• Establish robust security measures, including access controls, regular system monitoring, and disaster recovery planning to ensure compliance with industry standards and regulations.<br>• Develop and maintain comprehensive documentation for IT systems, including policies, procedures, and user guidelines.<br>• Work with vendors to evaluate and implement software updates, new features, and system improvements.<br>• Monitor budgets by preparing cost estimates and tracking IT-related expenses.<br>• Stay updated on emerging technologies and industry trends through ongoing development activities such as training and networking.<br>• Safeguard organizational data by implementing privacy protocols and cybersecurity best practices.<br>• Provide advanced technical support and serve as an escalation point for other IT team members.<br>• Manage and support the organization’s Office 365 environment, ensuring optimal functionality and user satisfaction.
JOB OVERVIEW: The principal purpose of this position is to execute complex, technical accounting and financial reporting processes to support preparation of the consolidated financial statements in accordance with the provisions of US Generally Accepted Accounting Principles, as well as ensuring compliance with the requisite internal controls designed and stated in the Company’s Section 404 Sarbanes-Oxley Act (SOX) documentation. The position also provides information to support the Brands and overall Corporate planning and estimate process, in addition to ad hoc analysis to support the Company’s strategic decisions. The position will be utilized to develop emerging leaders for the accounting and finance areas throughout the organization.<br><br>ROLES AND RESPONSIBILITIES:<br>-Support primary accounting processes such as Stock-Based Compensation, Risk Management, and Benefit Plans, among others, as assigned<br>-Support the Company’s month end close process, including journal entry review and approval, as well as monthly account reconciliations<br>-Execute internal controls related to assigned responsibilities and processes to ensure effective internal control over financial reporting<br>-Ensure compliance with GAAP in the execution of assigned accounting areas<br>-Supervise staff accountants, review and approve their work and oversee their individual personal development<br>-Support special projects that impact assigned responsibilities, such as system implementations, acquisitions, divestitures, etc.<br>-Facilitate quarterly and annual reviews/audits with internal and external auditors, in connection with assigned responsibilities<br>-Engage with third party service providers, in connection with assigned responsibilities<br>-Research technical accounting and financial reporting guidance as needed<br>-Create accounting/finance models to forecast quarterly and annual financial results, including analysis of costs versus Business Plan and previous estimates<br>-Liaise and work collaboratively across all Brands and functions to ensure accuracy of assigned processes<br>-Provide ad hoc accounting/analysis to other functional areas in connection with assigned areas<br><br>REQUIRED TECHNICAL SKILLS:<br>-Minimum of 3-4 years in public accounting, auditing, consulting, or equivalent experience<br>-Fundamental financial, statistical, and analytical capabilities<br>-Strong Microsoft Excel and Word skills<br><br>REQUIRED EDUCATION:<br>-Bachelors Degree in Accounting or Finance<br>-CPA a must<br><br>OTHER KEY QUALIFICATIONS:<br>-Demonstrated self-starter, with strong organizational skills, able to work independently<br>-Excellent verbal and written communication skills<br>-Critical thinking capacity, with the ability to think high-level yet execute at the detail level<br>-Demonstrated ability to work cross-functionally, manage multiple projects simultaneously and manage competing priorities<br><br>PREFERRED SKILLS AND EXPERIENCE:<br>-Master’s in Accounting preferred<br>-Proficiency with Oracle, Hyperion, Discoverer a plus<br>-Experience with SOX Section 404, internal control over financial reporting a plus
<p><em>The salary range for this position is $95,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Senior Tax Analyst. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p>The Senior Tax Analyst role will work closely with team members to support the company's tax life cycle which involves a wide range of responsibilities including accounting, compliance, forecasting, and regulatory reporting. This role will also involve technical analysis including research and drafting documentation.</p><p><br></p><p><strong>Job Description:</strong></p><p>· Support the interim and annual tax accounting process to ensure accurate and timely reporting for both income taxes and taxes other than income taxes (TOTIT). Responsibilities include preparing and documenting supporting calculations and tax accounting positions.</p><p>· Support the tax compliance function to ensure accurate and timely reporting. Responsibilities include preparing federal and state income tax calculations, income tax returns, extensions, estimated tax payments, and responding to notices from taxing authorities as well as researching and documenting income tax positions. Responsibilities also include preparing TOTIT return filings.</p><p>· Support the financial tax forecasting process to ensure accurate and timely reporting. Responsibilities include preparing projected income tax and TOTIT obligations as well as scenario modeling.</p><p>· Support the regulatory filing process to ensure accurate and timely reporting. Responsibilities include preparing rate case filings, regulatory deliverables, and responses to regulatory data requests. </p><p>· Independently research and conclude on various complex tax issues to determine the appropriate tax treatment and related reporting. Research includes preparing written memorandums and technical presentations.</p><p>· Proactively identify, drive, and implement process improvements that promote risk management, streamline activities, and enhance transparency in tax work streams. Participate in project planning and support special projects including the implementation of new technologies. Actively identify and pursue innovation opportunities.</p>
<p><strong>Key Responsibilities:</strong></p><ul><li>Respond to and resolve end-user technical issues in a timely manner, ensuring minimal disruptions to business operations.</li><li>Troubleshoot and provide support for desktops, laptops, mobile devices, printers, and other peripherals.</li><li>Install, configure, and maintain operating systems (Windows, macOS, and occasionally Linux) and software applications.</li><li>Assist with account setup, password resets, and user access management in Active Directory and other tools.</li><li>Provide support for Office 365 (Outlook, Teams, Word, Excel) and other common enterprise software applications.</li><li>Perform system updates, software deployments, and hardware upgrades as needed.</li><li>Maintain accurate records of troubleshooting processes and resolutions in the ticketing system.</li><li>Collaborate with other IT team members to resolve escalated issues and ensure consistent service delivery.</li><li>Educate and train end-users on basic system operations, software functionality, and best practices for productivity and security.</li><li>Support network connectivity issues, including Wi-Fi, VPNs, and local network connections, and escalate to the Network/Systems team when necessary.</li><li>Participate in IT projects such as new hardware deployments, office moves, or system migrations.</li><li>Ensure compliance with IT policies, procedures, and security standards.</li></ul><p><br></p>
<p><strong>Key Responsibilities:</strong></p><ul><li>Respond to and resolve end-user technical issues in a timely manner, ensuring minimal disruptions to business operations.</li><li>Troubleshoot and provide support for desktops, laptops, mobile devices, printers, and other peripherals.</li><li>Install, configure, and maintain operating systems (Windows, macOS, and occasionally Linux) and software applications.</li><li>Assist with account setup, password resets, and user access management in Active Directory and other tools.</li><li>Provide support for Office 365 (Outlook, Teams, Word, Excel) and other common enterprise software applications.</li><li>Perform system updates, software deployments, and hardware upgrades as needed.</li><li>Maintain accurate records of troubleshooting processes and resolutions in the ticketing system.</li><li>Collaborate with other IT team members to resolve escalated issues and ensure consistent service delivery.</li><li>Educate and train end-users on basic system operations, software functionality, and best practices for productivity and security.</li><li>Support network connectivity issues, including Wi-Fi, VPNs, and local network connections, and escalate to the Network/Systems team when necessary.</li><li>Participate in IT projects such as new hardware deployments, office moves, or system migrations.</li><li>Ensure compliance with IT policies, procedures, and security standards.</li></ul><p><br></p>
<p><em>The salary range for this position is $95,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Senior Tax Analyst. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p>The Senior Tax Analyst role will work closely with team members to support the company's tax life cycle which involves a wide range of responsibilities including accounting, compliance, forecasting, and regulatory reporting. This role will also involve technical analysis including research and drafting documentation.</p><p><br></p><p><strong>Job Description:</strong></p><p>· Support the interim and annual tax accounting process to ensure accurate and timely reporting for both income taxes and taxes other than income taxes (TOTIT). Responsibilities include preparing and documenting supporting calculations and tax accounting positions.</p><p>· Support the tax compliance function to ensure accurate and timely reporting. Responsibilities include preparing federal and state income tax calculations, income tax returns, extensions, estimated tax payments, and responding to notices from taxing authorities as well as researching and documenting income tax positions. Responsibilities also include preparing TOTIT return filings.</p><p>· Support the financial tax forecasting process to ensure accurate and timely reporting. Responsibilities include preparing projected income tax and TOTIT obligations as well as scenario modeling.</p><p>· Support the regulatory filing process to ensure accurate and timely reporting. Responsibilities include preparing rate case filings, regulatory deliverables, and responses to regulatory data requests. </p><p>· Independently research and conclude on various complex tax issues to determine the appropriate tax treatment and related reporting. Research includes preparing written memorandums and technical presentations.</p><p>· Proactively identify, drive, and implement process improvements that promote risk management, streamline activities, and enhance transparency in tax work streams. Participate in project planning and support special projects including the implementation of new technologies. Actively identify and pursue innovation opportunities.</p>
We are looking for an experienced Business Analyst to join our team in Jacksonville, Florida. The ideal candidate will have a strong background in Oracle applications and technology, paired with excellent problem-solving skills and the ability to collaborate across departments. This role requires someone who can deliver innovative solutions to enhance business processes and support operational efficiency.<br><br>Responsibilities:<br>• Partner with organizational leaders to prioritize tasks, projects, and process improvements.<br>• Implement enhancements and changes to existing business processes to drive operational efficiency.<br>• Collaborate with internal teams and external vendors, both locally and globally, to optimize business systems.<br>• Analyze current and future business needs to develop solutions that integrate various operations seamlessly.<br>• Investigate user-reported issues and coordinate with support teams to resolve them effectively.<br>• Participate in audits and provide assistance as needed to ensure compliance.<br>• Manage Oracle Cloud integrations, including creating or modifying integrations based on business requirements.<br>• Utilize Oracle Fusion extensions to write or modify scripts and customize applications.<br>• Maintain and manage data tables and logic within Oracle environments to support business functions.<br>• Perform other duties as assigned to support the organization's objectives.
<p>Robert Half is partnering with a nonprofit client in San Diego to identify a Bilingual Customer Experience Specialist (Spanish/English). This role supports individuals seeking services and resources and plays a key part in delivering compassionate, high-quality customer support within a mission-driven environment.</p><p><br></p><p>This is a contract-to-permanent opportunity offering stability and growth. The position will be fully onsite for the first six months, with a transition to a hybrid schedule (3 days remote, 2 days onsite) thereafter.</p><p><br></p><p>Responsibilities:</p><ul><li>Answer inbound calls in a timely and professional manner, providing accurate information, guidance, and referrals</li><li>Document client interactions clearly and consistently using web-based systems and CRM tools</li><li>Maintain knowledge of programs, services, and community resources to best support clients</li><li>Partner with internal teams to resolve inquiries and ensure appropriate follow-up</li><li>Deliver empathetic and respectful customer service while handling sensitive information</li><li>Utilize call center and CRM platforms to manage workflows efficiently</li><li>Assist with billing and benefits-related tasks as needed, ensuring accuracy</li><li>Support clients in navigating online systems and computer-based applications</li><li>Communicate effectively in both Spanish and English to meet the needs of a diverse population</li><li>Follow call center procedures and utilize systems such as Avaya CMS and Epic</li></ul><p><br></p>
About the Opportunity: Our company is seeking an experienced Business Systems Analyst to support enterprise-level digital transformation initiatives. The ideal candidate will bridge business needs and technical solutions to enable the successful implementation of key projects, including cloud migration and AI integration, within a dynamic organization in St. Louis. Key Responsibilities: Collaborate cross-functionally with business and IT stakeholders to define requirements and deliverables for digital transformation projects. Drive strategic planning and translate business objectives into actionable technical solutions. Facilitate Agile project management processes, including Scrum, Kanban, or SAFe®, to ensure iterative, high-quality project delivery. Analyze business processes and leverage data to identify improvement opportunities and measure ROI. Develop and maintain documentation such as business requirements, process flows, user stories, and test cases. Lead change management efforts to support adoption of new tools, technologies, and processes. Coordinate with technical teams to ensure seamless system integration and compliance with risk, legal, and governance requirements. Support user acceptance testing and provide ongoing project reporting and analytics. Key Skills: Agile project management, including familiarity with frameworks such as Scrum, Kanban, and SAFe®. Strong strategic planning and stakeholder alignment capabilities. Advanced data analysis, reporting, and requirements gathering skills. Knowledge of change management best practices. Technology fluency, including a working understanding of cloud and AI concepts. Risk, compliance, and governance awareness.
<p>Position Overview</p><p>We are seeking a Training Analyst I to support the design, development, and delivery of comprehensive training programs for SAP implementations impacting back-office operations. This role plays a vital part in ensuring employees are prepared to adopt new systems and processes by developing training content, documenting workflows, and facilitating engaging learning experiences. The ideal candidate brings strong instructional design capability, experience in customer service environments, and the ability to collaborate closely with SMEs and cross-functional teams.</p><p>This is an onsite position with occasional travel within the service area.</p><p>Key Responsibilities</p><p>Training Design & Development</p><ul><li>Support the creation, development, and delivery of training materials for SAP-related changes impacting back-office users.</li><li>Collaborate with Subject Matter Experts (SMEs) to ensure content accuracy, completeness, and alignment with operational requirements.</li><li>Develop a variety of training modalities including eLearning modules, videos, simulations, job aids, and instructor-led content.</li><li>Facilitate virtual or in-person instructor-led training sessions for end users affected by SAP implementations.</li><li>Develop and maintain process documentation, workflows, and system procedures to support sustainability and ongoing reference.</li></ul><p>Collaboration & Stakeholder Engagement</p><ul><li>Partner with SMEs, business stakeholders, and internal training team members to gather requirements and validate training strategies.</li><li>Ensure consistency, quality, and alignment across all training deliverables.</li><li>Participate in meetings and provide coaching or support to junior analysts as needed.</li><li>Work frequently with Information Management teams to support training readiness and system adoption.</li></ul>
