161 results for Technical Support Analyst jobs

Workday Systems Integration Analyst

New York, NY
onsite
Contract / Temporary to Hire
63.3365 - 73.337 USD / Hourly
We are looking for a skilled Workday Systems Integration Analyst to join our team in New York, New York. This Contract to permanent position offers the opportunity to lead integration efforts for Workday Finance, ensuring seamless connectivity with other systems. The ideal candidate will bring technical expertise in Workday integrations and financial processes along with strong functional knowledge to support operational excellence. Responsibilities: • Oversee the integration of Workday Finance modules with external systems, ensuring efficient data flow and functionality. • Develop and maintain technical solutions, including APIs, to support seamless system interactions. • Collaborate with stakeholders to gather and analyze business requirements for integration projects. • Configure and manage Workday systems to align with organizational needs and compliance standards. • Provide troubleshooting and support for integration-related issues, ensuring minimal disruption to operations. • Create comprehensive documentation for integration processes, configurations, and system updates. • Lead efforts to optimize integration performance and scalability. • Coordinate with cross-functional teams to ensure successful implementation of integration solutions. • Develop client-side scripts to enhance system functionality and user experience. • Stay updated on Workday capabilities and industry trends to recommend improvements.
2026-03-13T00:00:00Z

Business Systems Analyst

Houston, TX
onsite
Contract / Temporary to Hire
0 - 0 USD / Yearly
We are looking for an experienced Business Systems Analyst to join our team in Houston, Texas. In this contract-to-permanent role, you will play a vital part in analyzing business needs, developing system solutions, and ensuring alignment with organizational goals. This position offers an exciting opportunity to contribute to impactful projects while collaborating with cross-functional teams. Responsibilities: • Analyze and document business requirements to support system enhancements and process improvements. • Collaborate with stakeholders to gather and clarify project needs and objectives. • Develop detailed Business Requirement Documents (BRDs) to guide technical teams in solution development. • Translate business requirements into functional specifications for system design and implementation. • Work closely with development teams to ensure solutions align with organizational goals and user needs. • Facilitate Agile Scrum ceremonies, including sprint planning and retrospectives, to ensure project milestones are met. • Conduct gap analysis to identify areas for improvement and propose effective solutions. • Partner with quality assurance teams to validate system functionality and ensure requirements are met. • Create and maintain project documentation, including workflows and process diagrams. • Provide ongoing support and training to end-users following system implementations.
2026-03-24T00:00:00Z

Business Systems Analyst

Little Rock, AR
onsite
Permanent
60000 - 75000 USD / Yearly
We are seeking a Business Systems Analyst to support and enhance enterprise business applications related to recruiting, onboarding, and workforce data management. This role focuses on analyzing workflows, improving system utilization, ensuring data integrity, and serving as a bridge between business stakeholders and technical teams. The ideal candidate brings a mix of systems knowledge, analytical thinking, and stakeholder communication skills to help optimize business processes and system performance. Key Responsibilities<ul><li>Serve as a primary liaison between business users, IT teams, and system vendors to support and optimize enterprise systems, including an Applicant Tracking System (ATS) and ERP platform</li><li>Analyze existing workflows, document business requirements, and support system configuration, enhancements, and integrations</li><li>Conduct data mapping, validation, testing, and troubleshooting to ensure accurate and consistent data across systems</li><li>Support system implementations, upgrades, and migrations, including post-implementation support and user training</li><li>Develop and maintain reports and dashboards to analyze recruiting and workforce metrics and support data-driven decisions</li><li>Provide system access management, resolve user issues, and coordinate with vendors for application support as needed</li><li>Assist with system-related aspects of recruiting and onboarding workflows, ensuring processes are streamlined and compliant</li><li>Create and maintain system documentation, including procedures, workflows, and training materials</li><li>Support continuous process improvement initiatives by identifying inefficiencies and recommending system or workflow enhancements</li></ul>
2026-03-26T00:00:00Z

Business Systems Analyst

Houston, TX
onsite
Temporary
55 - 65 USD / Hourly
Our team is seeking an experienced Business Systems Analyst to support midstream/pipeline technology initiatives. The ideal candidate will have sector-specific expertise and strong experience analyzing and optimizing business processes and technology solutions within the oil & gas pipeline and midstream sector. Preference will be given to those with hands-on experience in either Maximo (Asset Management) or GIS (Geographic Information Systems).Key Responsibilities:<ul><li>Partner with business and technical teams to assess, document, and translate pipeline/midstream business requirements into effective technology solutions.</li><li>Lead analysis and improvement of existing midstream/pipeline business processes for operational efficiency, regulatory compliance, and system integration.</li><li>Serve as a subject-matter expert on Maximo and/or GIS platforms, supporting customization, reporting, and data migration initiatives as needed.</li><li>Develop user stories, functional specifications, and process diagrams to communicate business needs and technical requirements.</li><li>Configure and test system enhancements or new modules, and support end-user UAT (User Acceptance Testing).</li><li>Provide ongoing system support, troubleshooting, and training to business stakeholders.</li><li>Document workflows, business rules, and data mappings for pipeline operational systems.</li><li>Ensure project deliverables meet quality standards, timelines, and stakeholder objectives.</li><li>Monitor emerging trends and recommend improvements in asset management, mapping, and regulatory tracking systems.</li></ul>
2026-03-18T00:00:00Z

Business Systems Analyst

American Canyon, CA
onsite
Permanent
12000 - 140000 USD / Yearly
We are looking for a dedicated Business Systems Analyst to join our team near Benicia, CA. This position plays a vital role in bridging the gap between business objectives and IT solutions, ensuring enterprise applications align with organizational goals and operate efficiently. The ideal candidate will bring experience in IFS EERP, IFS Cloud is highly desirable. This is 4 days onsite. Responsibilities:• Manage and optimize enterprise applications, focusing on functionality across departments such as Finance, Supply Chain, and Manufacturing.• Analyze business needs and translate them into effective system configurations, enhancements, and integrations.• Lead cross-functional projects from requirements gathering through implementation and post-launch support.• Collaborate with stakeholders to improve processes, enhance data integrity, and ensure system usability.• Adapt to evolving priorities while maintaining alignment with the organization's strategic roadmap.• Facilitate user adoption and standardize processes within the enterprise application ecosystem.• Serve as a trusted advisor to business users and IT teams, offering insights into system capabilities and best practices.• Work closely with developers, consultants, and vendors to deliver system enhancements and integrations.• Ensure seamless data flow and alignment between enterprise systems and legacy applications.• Document processes, workflows, and system configurations, and develop training materials for end-users.
2026-03-18T00:00:00Z

Business Systems Analyst

Frisco, TX
onsite
Permanent
85000 - 95000 USD / Yearly
We are seeking a collaborative and business‑focused Business Systems Analyst to serve as the primary liaison between IT and key business stakeholders. This role is ideal for someone who enjoys translating business needs into functional requirements, supporting system enhancements, and ensuring technology solutions align with operational goals. While this is not a coding or development position, the role includes light configuration work—such as permissions management and workflow setup.For more details, please apply and provide an updated resume for this opening specifically. Key Responsibilities<ul><li>Act as the strategic liaison between IT teams and business units, ensuring clear communication, alignment, and expectation management.</li><li>Gather, document, and translate business requirements into functional specifications for IT teams and vendors.</li><li>Support system configuration tasks including user permissions, workflow setup, and basic administrative changes.</li><li>Partner with business leaders to understand current processes, identify gaps, and recommend technology-driven improvements.</li><li>Assist in testing system changes, validating requirements, and coordinating user acceptance testing (UAT).</li><li>Manage small enhancements or process updates from requirements through delivery.</li><li>Support implementation of new systems or feature updates, including training and documentation when needed.</li><li>Track and report on progress, risks, and milestones for ongoing enhancements or operational initiatives.</li><li>Build strong relationships with stakeholders, becoming a trusted subject-matter partner for both IT and business functions.</li><li>Contribute to continuous improvement initiatives within systems, workflows, and cross‑functional processes.</li></ul>
2026-03-23T00:00:00Z

Business Systems Analyst

Richmond, VA
onsite
Temporary
47 - 52 USD / Hourly
We are looking for a skilled Business Systems Analyst to join our team in Richmond, Virginia. In this long-term contract role, you will play a crucial part in evaluating business systems, identifying areas for enhancement, and aligning solutions with organizational strategies. This position requires a proactive individual who excels in understanding business needs and translating them into actionable system designs. Responsibilities: • Analyze and evaluate existing business systems to identify areas for improvement and alignment with company goals. • Collaborate with stakeholders and subject matter experts to gather and document detailed requirements. • Develop functional and non-functional specifications, use cases, and system design documents. • Conduct joint application development sessions to brainstorm and refine solutions. • Facilitate communication between end-users, software vendors, and development teams to ensure successful implementation. • Create technical documentation, including user manuals and flowcharts, to support system operations. • Utilize Agile methodologies to manage project timelines and deliverables effectively. • Perform gap analyses to assess discrepancies between current and desired system states. • Provide guidance to programmers during system development and oversee technical requirements integration. • Monitor and evaluate system performance, ensuring compliance with organizational standards.
2026-03-23T00:00:00Z

Quality Assurance Analyst 2

West Des Moines, IA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Quality Assurance Analyst II to join our team on a long-term contract basis in Des Moines, Iowa. In this role, you will be responsible for ensuring the functionality, accuracy, and reliability of applications and data systems across both user interfaces and backend processes. Your expertise in quality assurance testing, particularly within the insurance and annuities domain, will play a vital role in maintaining high standards of performance and compliance. Responsibilities:• Conduct comprehensive manual and automated testing, including functional and regression testing, to ensure system reliability.• Validate data accuracy and consistency across policy administration systems, ensuring compliance with organizational and industry standards.• Utilize tools like Postman and SQL queries to test APIs and analyze data flows between systems.• Collaborate with cross-functional teams to identify and resolve issues, ensuring seamless integration and data display.• Develop and maintain test cases, strategies, and plans using industry-standard tools like qTest.• Monitor production applications, investigate reported issues, and provide detailed analysis to facilitate resolution.• Ensure timely documentation of test results, bugs, and project reports while adhering to high-quality standards.• Lead quality assurance efforts on projects of low to medium complexity, delivering clear and actionable insights.• Create estimations, daily status reports, and project closure documents to support effective communication and planning.• Identify potential risks within testing processes and propose strategies to mitigate their impact on project timelines.
2026-02-27T00:00:00Z

Quality Assurance Analyst 2

West Des Moines, IA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Quality Assurance Analyst to join our team in Des Moines, Iowa. This long-term contract position offers an excellent opportunity to contribute to the quality and accuracy of agent-facing applications and policy submission workflows. The ideal candidate will bring hands-on experience in quality assurance processes, a strong understanding of annuity systems, and expertise in testing tools and methodologies. Responsibilities:• Perform thorough testing of agent-facing applications to ensure policy submission workflows are accurate and efficient.• Validate policy inputs and system behaviors using tools like AN4, Affirm, and FireLight.• Support document scanning processes, including indexing pages, locating documents in Ignite, and ensuring proper routing.• Conduct testing for both physical scanner operations and digital drag-and-drop scanning workflows.• Maintain regression test suites for assigned applications and ensure test cases align with business requirements.• Utilize Jira for tracking and managing test cases and defects.• Collaborate with team members to improve QA processes and implement new testing techniques.• Apply mathematical skills and attention to detail to analyze and synthesize complex information.• Ensure customer service excellence by providing clear communication and addressing inquiries effectively.• Drive improvements in testing tools and methodologies while adhering to the software development life cycle.
2026-03-02T00:00:00Z

Cyber Security Operations Analyst

Ames, IA
remote
Temporary
0 - 0 USD / Yearly
Position SummaryWe are seeking an experienced Cybersecurity Operations Analyst to support security operations across a highly regulated, enterprise-scale environment. In this role, you will monitor and analyze security events, support incident response activities, and assist with maintaining compliance with internal security policies and external industry standards.You will collaborate with cross-functional teams, security leadership, and third‑party auditors to ensure the organization maintains strong security posture and follows best practices. The ideal candidate is detail‑oriented, analytical, and able to thrive in a dynamic operational environment. Key Responsibilities Monitor security events using SIEM and EDR platforms.Assist with configuration and tuning of SIEM and EDR tools.Participate in an on‑call rotation for after-hours security support.Conduct internal phishing simulations and analyze reported phishing incidents.Support threat modeling efforts by assessing business impact and analyzing vulnerabilities.Assist with internal and external audit activities as required.Participate in the organization’s Cybersecurity Incident Response Team, using established processes to detect, respond to, and recover from security incidents.Stay current on Cybersecurity trends and emerging technologies to provide informed recommendations.Perform Identity & Access Management functions, including approval of RBAC and temporary access escalations.Create and maintain internal security awareness training, including content related to incident response, phishing, and role‑based training requirements. Required Qualifications Bachelor’s degree and 2+ years of Security Operations or SOC experience— OR 3+ years of experience as a SOC Analyst, Incident Responder, or similar role.Understanding of core security controls (malware protection, firewalls, IDS/IPS, proxies, encryption, log management, etc.).Strong analytical and critical thinking skills.Excellent time management, attention to detail, and ability to adapt to changing priorities.Ability to work in a hybrid schedule and travel occasionally within the region. Preferred Skills 2+ years of hands-on experience with SIEM tools such as: QRadar, Splunk, SumoLogic, Kibana, Security Onion, ArcSight, or similar.Experience working with EDR solutions.Familiarity with Atlassian tools (Confluence, Jira).Experience analyzing Threat Intelligence, identifying IOCs, and writing detection rules.Knowledge of Palo Alto Firewalls.Exposure to cloud environments such as AWS or GCP.Experience with security automation platforms (e.g., XSOAR).Scripting or programming experience (Java, Python, C, Ruby, PowerShell, Bash, etc.).Relevant certifications (CC, SSCP, A+, Network+, Security+, GISF, GSEC, or similar).
2026-03-05T00:00:00Z

Technical Inside Sales Representative

Downers Grove, IL
onsite
Permanent
63000 - 69000 USD / Yearly
Our client is looking for a motivated and detail-oriented Technical Inside Sales Representative to join their team in Lisle, Illinois. In this role, you will build and maintain relationships with clients, expand the sales pipeline, and contribute to a collaborative and dynamic work environment. This position is ideal for individuals passionate about sales, customer engagement, and working within a scientific B2B service setting. This position offers a salary of $63,000-$69,000 + health, vision, dental, PTO, FSA, LTD, STD, 401K + company match. This position is 100% in-office. This position does not offer additional incentive-based compensation. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Develop a comprehensive understanding of the company’s testing services and product portfolio.• Manage and maintain accurate records of client interactions, leads, and sales opportunities using CRM tools such as HubSpot.• Identify new prospects and guide them through the sales process to build a strong pipeline.• Foster and maintain strong relationships with potential clients to understand their needs and recommend tailored solutions.• Conduct research on leads generated from campaigns and other sources to customize outreach strategies.• Stay updated on industry trends, competitive activities, and relevant market developments.• Proactively reach out to potential clients through cold calls and other outreach methods to identify new business opportunities.• Support the sales and business development team with additional duties as needed to achieve organizational goals.
2026-03-17T00:00:00Z

IT Support Manager

Chicago, IL
onsite
Permanent
75000 - 85000 USD / Yearly
We are looking for an experienced IT Support Manager to oversee the technology infrastructure and operations within our non-profit organization in Chicago, Illinois. This role is instrumental in ensuring seamless IT services, fostering team collaboration, and maintaining compliance with security standards. The ideal candidate will be a strong leader with expertise in IT systems, project management, and healthcare-related technologies. Responsibilities: • Oversee daily IT operations, including server management, network security, and providing efficient help desk support to users. • Recruit, train, mentor, and lead a high-performing IT team, promoting collaboration and detail-oriented growth. • Develop and enforce policies for data security, backups, and disaster recovery, conducting regular audits to ensure compliance with industry standards. • Manage and execute IT projects such as software upgrades, hardware installations, and infrastructure improvements, ensuring timely and cost-effective delivery. • Evaluate and manage relationships with external vendors and service providers to optimize IT services. • Monitor system performance metrics, troubleshoot issues, and implement solutions to enhance operational efficiency. • Ensure all IT systems comply with healthcare regulations and organizational policies, maintaining robust cybersecurity protocols. • Supervise and maintain IT hardware, software, and medical devices, including tracking usage and scheduling maintenance. • Collaborate with healthcare experts to identify technology solutions that improve patient care and streamline operations.
2026-03-06T00:00:00Z

Service Desk - M365 | Technical Support

Des Moines, IA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Service Desk specialist to provide technical support and exceptional customer service to end users. This long-term contract position is based in Des Moines, Iowa, and requires expertise in troubleshooting, incident management, and support for Microsoft 365 products. The ideal candidate will have a strong background in resolving technical issues and ensuring smooth operations of hardware, software, and business applications. Responsibilities: • Address and resolve service desk tickets related to desktops, laptops, mobile devices, peripherals, and software applications. • Provide support for Windows and macOS operating systems as well as commonly used business applications. • Handle user account setups, access requests, password resets, and basic identity management tasks. • Deliver technical assistance for Microsoft 365 tools, including Outlook, Teams, OneDrive, and SharePoint. • Manage hardware setup, configuration, imaging, and deployment for both new and existing employees. • Document, prioritize, and resolve incidents and service requests within the ticketing system. • Ensure timely responses and resolutions to meet established service level agreements. • Escalate complex issues to senior technicians or other IT teams, providing detailed documentation. • Follow established troubleshooting protocols and escalation procedures to resolve technical challenges effectively.
2026-03-10T00:00:00Z

Customer Service Specialist

Newtown Square, PA
onsite
Contract / Temporary to Hire
19 - 19 USD / Hourly
We are looking for a detail-oriented Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position is ideal for someone with strong organizational skills and a passion for supporting administrative tasks in a dynamic environment. The role focuses on data management, customer service, and assisting in daily operations to ensure the smooth running of processes. Responsibilities:• Provide administrative support to sales producers, ensuring they have the tools and information needed to drive new sales.• Manage and update client databases and customer relationship management systems accurately.• Perform data entry tasks, including reformatting spreadsheets and correcting errors within the system.• Collaborate with data analysts to input and organize information efficiently in the CRM system.• Utilize Microsoft Excel for sorting, formatting, and organizing data.• Respond to inbound and outbound calls, delivering excellent customer service.• Handle E-Mail correspondence professionally and promptly.• Schedule appointments and maintain organized calendars.• Assist in resolving system issues by identifying and correcting inaccuracies.• Prepare and edit documents using Microsoft Word, PowerPoint, and Outlook.
2026-03-24T00:00:00Z

Customer Service Specialist

Hathorne, MA
onsite
Permanent
50000 - 62500 USD / Yearly
Robert Half is working with an established manufacturing company on the North Shore looking for a Customer Account Manager to join its team. This is a permanent role, joining a small team, reporting into a Team Lead. Our client is looking for a Customer Account Manager out of the manufacturing industry with at least 2-3 years of hands on customer service experience. The selected candidate will be responsible for order processing, resolving customer issues, providing quotes, and supporting customer negotiations. Strong systems skills are needed as the Customer Account Manager will be entering orders into an ERP system and preparing quotes on a daily basis. Strong communication skills are required. For the right experience our client is looking for a starting salary up to $30/hour. Hours are 7:00-3:30. If interested and qualified please apply to this listing or send your resume direct to Bill.Nichols@roberthalf. Thanks!
2026-03-18T00:00:00Z

Customer Service Specialist

Superior, WI
onsite
Temporary
19 - 19 USD / Hourly
We are looking for a contract to hire customer service specialist. The Customer Service Specialist position will be responsible for:*Taking inbound phone calls*Data Entry of Information*Follow up with customers regarding next steps in the process*Email follow up with customersPrevious customer service, administrative experience and computer skills are required.Training will be provided.
2026-03-20T00:00:00Z

Customer Service Specialist

Greensboro, NC
onsite
Temporary
19.1805 - 22.209 USD / Hourly
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry. Responsibilities: • Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency. • Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction. • Operate multi-line phone systems to manage and prioritize incoming calls effectively. • Perform accurate data entry to document customer interactions and maintain records. • Collaborate with team members to ensure seamless communication and service delivery. • Utilize Windows PC systems to access and update customer information. • Maintain a thorough understanding of company policies to provide consistent and accurate information. • Identify and escalate unresolved issues to appropriate departments for further assistance. • Monitor call center operations and contribute to process improvement initiatives. • Uphold a positive and helpful attitude while managing challenging situations with customers.
2026-03-16T00:00:00Z

Customer Service Specialist

Vista, CA
onsite
Temporary
24 - 28 USD / Hourly
The Customer Service Specialist will assist customers with product questions, order support, and general service inquiries. This role requires someone who is patient, attentive, and capable of communicating clearly with customers while maintaining a high level of professionalism. The ability to resolve issues efficiently and provide thoughtful service is essential in helping the company maintain its reputation for strong customer satisfaction. Our client is looking for a candidate who enjoys interacting with people and helping customers find solutions. The ideal professional will be organized, adaptable, and able to maintain a positive attitude while managing multiple service requests throughout the day. Key Responsibilities<ul><li>Assist customers with product questions and order inquiries</li><li>Process returns, exchanges, and service requests</li><li>Maintain accurate records of customer communications</li><li>Work with internal teams to resolve customer issues</li><li>Provide updates regarding order status and delivery timelines</li><li>Support customer satisfaction initiatives and service improvements</li></ul>
2026-03-13T00:00:00Z

Hardware Analyst

Piedmont, SC
onsite
Permanent
40000 - 50000 USD / Yearly
We are looking for a skilled Hardware Analyst to join our team in Piedmont, South Carolina. This role involves providing advanced technical support, troubleshooting hardware and software issues, and ensuring the smooth operation of network and system infrastructure. The ideal candidate is detail-oriented, proactive, and has a strong understanding of computer networking and hardware systems. Responsibilities:• Perform intermediate troubleshooting for systems, servers, and applications, utilizing established tools and procedures with minimal supervision.• Conduct entry-level troubleshooting for IP network devices and backbone transports, adhering to established protocols.• Collaborate with the advanced support team to diagnose and resolve complex technical issues.• Identify replacement hardware components and accurately match them to their corresponding part numbers.• Provide training and guidance to other operators, fostering innovation and encouraging feedback.• Apply systems analysis techniques to identify software issues and recommend solutions to management.• Address hardware and software problems without reliance on scripts or predefined troubleshooting guides.• Document processes for maintaining and adapting company software to evolving site environments. • Travel up to 50% in the US for onsite IT Support.
2026-03-18T00:00:00Z

Technical Sourcer

Westwood, CA
onsite
Permanent
65000 - 75000 USD / Yearly
We are looking for an Technical Sourcer to join our team in Los Angeles, California. In this role, you will leverage your expertise in talent acquisition to identify top technical candidates and match them with client needs. This position offers the opportunity to work in a dynamic environment while building relationships with clients and candidates in the technology industry. Responsibilities:• Utilize various sourcing methods such as proprietary databases, job boards, networking events, and referrals to identify candidates for technical roles.• Match candidates to client needs across IT functional areas, including infrastructure, operations, ERP, AI, software development, DevOps, and cybersecurity.• Conduct comprehensive screening and interviews to assess candidate qualifications and suitability for specific roles.• Collaborate with clients to understand job requirements and develop strategies for successful placements.• Provide post-placement support to candidates, ensuring a smooth transition and continued engagement.• Advise clients on hiring strategies, market trends, salary expectations, and talent acquisition techniques.• Maintain accurate and detailed records of recruitment activities and candidate interactions.• Build and nurture relationships with clients and candidates to expand the network and drive successful placements.
2026-03-25T00:00:00Z

Workday Testing Analyst

Norristown, PA
remote
Temporary
66.5 - 77 USD / Hourly
We are looking for a skilled Workday Testing Analyst to join our team in King of Prussia, Pennsylvania. In this long-term contract position, you will play a pivotal role in ensuring the accuracy and compliance of system changes, particularly related to Workday purge functionality and data retention processes. Your expertise will contribute to maintaining high standards of performance, reliability, and security within the Workday system. Responsibilities: • Develop and implement comprehensive test plans and procedures for Workday integrations and purge functionality. • Create detailed test scripts and generate test data to ensure accurate validation of system processes. • Oversee all testing activities, including execution, documentation, and tracking of issues. • Validate data retention processes and purge logic within Workday to ensure compliance with organizational policies. • Conduct usability testing to evaluate system performance, scalability, reliability, and security. • Document and monitor testing progress and results, providing detailed reports to stakeholders. • Collaborate closely with configuration and compliance teams to ensure thorough testing coverage. • Participate in project meetings and deliver status updates to managers and team leads. • Escalate any testing-related issues promptly to ensure timely resolution. • Maintain a structured and organized approach to testing tasks, adhering to deadlines and project goals.
2026-03-23T00:00:00Z

Manufacturing Customer Support

Struthers, OH
onsite
Temporary
16.625 - 19.25 USD / Hourly
We are looking for a dedicated Manufacturing Customer Support specialist to join our team in Struthers, Ohio. In this role, you will serve as the primary point of contact for customers, addressing inquiries, processing orders, and resolving issues efficiently. This is a long-term contract position within the metal fabrication industry, offering an opportunity to utilize strong communication skills and manufacturing knowledge to ensure exceptional customer satisfaction. Responsibilities: • Respond promptly to customer inquiries and provide accurate information regarding products and services. • Process customer orders efficiently while ensuring accuracy and compliance with company policies. • Address and resolve customer issues, complaints, or concerns with attention to detail. • Coordinate with internal teams to meet customer needs and deadlines effectively. • Maintain detailed records of customer interactions and order statuses using CRM software. • Enforce company policies and the basic labor agreement consistently during customer interactions. • Adapt to shifting priorities and ensure smooth communication between customers and internal departments. • Provide proactive support and build strong relationships with customers to enhance satisfaction. • Utilize technical knowledge of manufacturing processes, particularly within the aluminum extrusion industry, to assist customers. • Monitor and follow up on order progress to ensure timely delivery and resolution of any issues.
2026-03-20T00:00:00Z

Customer Care Specialist

Palo Alto, CA
onsite
Temporary
25 - 29 USD / Hourly
We are looking for a dedicated Part-Time Customer Care Specialist to join our team in Palo Alto, California. In this long-term contract position, you will play a key role in delivering exceptional service to patients, families, and staff members at our clients Care Gift Shops. Your contributions will enhance the overall customer experience by assisting with sales, inventory management, and merchandising while maintaining high attention to detail. Responsibilities:• Provide outstanding customer service by assisting clients in finding and purchasing retail items, offering product recommendations, and emphasizing quality and utility.• Process sales transactions efficiently, including handling cash, issuing change, and managing credit card payments using Point of Sale systems.• Ensure incoming shipments are accurately received, inspected, tagged, and displayed appropriately within retail locations.• Maintain inventory by fulfilling stock requests, organizing merchandise, and monitoring inventory levels in assigned zones.• Collaborate with leadership to implement merchandising strategies, offering creative ideas to enhance the shop’s aesthetic and customer appeal.• Conduct regular inventory cycle counts, compare results with system data, and work with the coordinator to address discrepancies.• Participate in physical inventory checks, assist with stock receiving, and maintain accurate inventory records.• Uphold the shop’s appearance by cleaning shelves, organizing fixtures, and replenishing merchandise as needed.• Adapt to a fast-paced environment, taking initiative and working effectively both independently and as part of a team.• Provide exceptional support to a diverse range of individuals, including patients, families, and executive leaders, while managing varying personalities and situations.
2026-03-25T00:00:00Z

Client Support, Return Mail Processor (Tier II)

West Henrietta, NY
onsite
Temporary
16 - 16 USD / Hourly
We are looking for a detail-oriented Client Support, Return Mail Processor (Tier II) to join our team on a contract basis in West Henrietta, New York. In this role, you will play a crucial part in ensuring the accuracy of client information and the timely processing of returned mail. The ideal candidate will have strong organizational skills and a commitment to providing excellent customer service while adhering to established policies and procedures. Responsibilities: • Process returned mail daily by logging it into the system and preparing new packages for mailing. • Contact clients to verify and update business addresses as needed. • Maintain accurate records and ensure all tasks comply with company policies and procedures. • Utilize prescribed systems and software, including Salesforce and Adobe Flex, to efficiently manage tasks. • Perform data entry duties with a focus on prioritization and organization. • Assist with additional data entry tasks as required. • Ensure high-quality service standards are met during all client interactions. • Develop a basic understanding of operational guidelines and workflows to support assigned responsibilities. • Handle physical tasks such as lifting packages weighing 10-20 pounds. • Collaborate with team members to address any discrepancies or issues that arise during processing.
2026-03-13T00:00:00Z

CAD Systems Analyst

Daytona Beach, FL
onsite
Temporary
0 - 0 USD / Yearly
We are seeking an experienced Application Support Analyst to support and maintain our county’s public safety dispatch and operations systems. The core platform is already implemented, and this role will serve as the dedicated internal resource responsible for ongoing system support, optimization, and integration work across police, fire, EMS, and the communications center. Responsibilities<ul><li>Serve as the primary internal owner of the public safety application platform (CAD or similar).</li><li>Provide day‑to‑day application support, troubleshooting, and system analysis.</li><li>Monitor and maintain backend data feeds, interfaces, and integrations across multiple agencies.</li><li>Support configuration, enhancements, upgrades, and new service connections as the platform evolves.</li><li>Work closely with dispatchers, call‑takers, and communications center leadership to understand workflows and translate operational needs into technical requirements.</li><li>Collaborate with IT teams and external vendors to resolve issues and ensure system stability and performance.</li></ul>
2026-03-10T00:00:00Z

5 7