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190 results for Technical Support Analyst jobs

Systems Analyst / Web Admin

Worcester, MA
remote
Temporary / Contract
65 - 75 USD / Hourly
We are looking for an experienced Systems Analyst / Web Admin to support and enhance enterprise web platforms on a remote basis. This Long-term Contract position will focus on sustaining secure, high-performing Drupal and SharePoint environments while helping business teams deliver reliable digital solutions. The ideal candidate brings strong analytical skills, hands-on web administration experience, and the ability to resolve technical issues across complex systems. Responsibilities:• Oversee day-to-day administration of Drupal platforms, including version updates, module management, and delivery of new web capabilities.• Investigate and resolve issues affecting website speed, stability, usability, and security to maintain dependable performance.• Manage SharePoint Online environments by configuring sites, organizing permissions, and supporting content governance needs.• Work with business stakeholders to improve SharePoint solutions and align platform enhancements with operational requirements.• Track system performance, capacity, uptime, and overall health across Drupal and SharePoint environments, taking action when issues arise.• Develop and update technical documentation, standard procedures, support materials, and end-user guidance for web platforms.• Coordinate with IT colleagues and external service providers to maintain integrated web applications and connected business systems.• Deliver user support for web-related tools and collaborate with communications and technical teams to ensure effective platform operation.
2026-07-10T00:00:00Z

IT Support Administrator

Jupiter, FL
onsite
Temporary / Contract
30 - 35 USD / Hourly
We are seeking a professional, service-oriented IT Support Administrator to provide exceptional technical support with a strong white glove customer service approach. This role is ideal for someone who is highly responsive, technically skilled, and able to work independently while supporting end users across a variety of business applications, devices, and systems.The IT Support Administrator will be responsible for troubleshooting hardware and software issues, supporting Microsoft-based environments, imaging PCs, managing user accounts, and ensuring a seamless technology experience for employees. Key Responsibilities:<ul><li>Deliver high-touch, white glove customer service to end users, including executives and staff</li><li>Provide technical support for desktops, laptops, mobile devices, printers, and related peripherals</li><li>Troubleshoot and resolve issues involving Microsoft Office Suite, Outlook, Office 365, SharePoint, Microsoft Teams, and other business applications</li><li>Support browser-related issues in Microsoft Edge, Google Chrome, and Firefox</li><li>Assist users with Adobe PDF Reader and Writer, SentinelOne antivirus, and Lotus Notes</li><li>Administer and support Active Directory user accounts, permissions, password resets, and group memberships</li><li>Perform PC imaging, setup, deployment, and refresh activities</li><li>Support and maintain Office 365 services and user environments</li><li>Troubleshoot access, performance, and usage issues within SharePoint</li><li>Document technical issues, resolutions, and support procedures</li><li>Manage multiple support requests while maintaining a high level of professionalism and follow-through</li><li>Work independently to identify issues, prioritize tasks, and deliver timely solutions</li></ul>
2026-06-25T00:00:00Z

Information Security Solutions Analyst

Enfield, CT
onsite
Permanent / Full Time
80000 - 120000 USD / Yearly
We are looking for an Information Security Solutions Analyst to support secure technology design and implementation in Enfield, Connecticut. This role partners with technical and business teams to evaluate new initiatives, strengthen security architecture, and help ensure systems align with organizational standards, compliance expectations, and risk objectives. The ideal candidate brings hands-on cybersecurity knowledge and contributes practical guidance across system design, deployment, governance, and operational readiness. Responsibilities: • Act as the security representative in architecture and project review discussions, providing input on proposed solutions and highlighting control requirements before implementation. • Assess business and technical initiatives to confirm alignment with security architecture, regulatory obligations, and overall enterprise risk expectations. • Perform threat modeling and security analysis for new technologies, applications, and integrations to identify exposures and recommend appropriate safeguards. • Promote secure-by-design practices throughout the system lifecycle, from initial planning and configuration through deployment, support, and retirement. • Review internal and third-party platforms for control effectiveness in areas such as encryption, patching, API protection, data handling, and incident preparedness. • Evaluate AI-enabled solutions by examining model behavior, data usage, connected systems, and control alignment with responsible security practices. • Provide oversight of system configurations, access settings, and integration points while collaborating with service providers and vendors to maintain security requirements. • Participate in change management and implementation planning to evaluate the security impact of upgrades, new deployments, and environment changes. • Support incident readiness by helping ensure logging, monitoring, and response capabilities are properly configured and by assisting with tuning security tools to improve visibility. • Create and maintain technical documentation, implementation guides, governance materials, and reporting artifacts that support audits, metrics, and leadership updates.
2026-06-15T00:00:00Z

Field Service Support Technician

Buda, TX
remote
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Field Service Support Technician to provide hands-on technical assistance at customer and enterprise sites in Buda, Texas. This Long-term Contract opportunity is ideal for someone early in their IT career who is comfortable traveling to locations, following direction from senior technical staff, and supporting hardware installations in the field. The position focuses on physical setup, device connectivity checks, and onsite user support rather than advanced server diagnostics or deep-level troubleshooting. Responsibilities: • Travel to assigned sites to deliver onsite technical support for hardware deployment and network-related activities. • Install and reposition equipment such as printers, racks, and peripheral devices according to site instructions and project needs. • Assist with running, organizing, and connecting cabling to support workstation, printer, and network equipment setup. • Work alongside network engineers and other technical team members during site cutovers to help validate basic connectivity and equipment readiness. • Perform physical setup tasks that may include mounting hardware, moving equipment, and using ladders safely when required. • Reconfigure endpoint and printing devices as directed to align with site layouts and operational requirements. • Provide direct assistance to end users during onsite activities by addressing setup-related issues and escalating more complex problems appropriately. • Confirm that installed equipment is powered, connected, and positioned correctly to support a smooth rollout at each location.
2026-07-08T00:00:00Z

Level 3 IT Technician

Savannah, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking an experienced Level 3 IT Technician to provide advanced technical support while handling systems and network administration responsibilities. This role will troubleshoot complex issues, maintain client environments, and assist with technical implementations and infrastructure projects.
2026-07-08T00:00:00Z

Process & Systems Analyst

Chicago, IL
onsite
Permanent / Full Time
90000 - 120000 USD / Yearly
The salary range for this position is $90,000 - $120,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. Job Description:<ul><li>Lead structured Kaizen cycles focused on throughput, quality and risk reduction.</li><li>Apply relevant Process Management tools (e.g. Lean/Six Sigma tools such as VSM (Value Stream Mapping), SIPOC (Supplier, Input, Process, Output, Customer), 5 Whys, Ishikawa).</li><li>Perform process mining and time‑and‑motion analysis.</li><li>Identify root causes of rework, delays, documentation errors and funding bottlenecks.</li><li>Design and develop To‑Be processes including clear role definitions, handoffs, and service-level expectations. As minimum expected is inclusion of RACI (Responsible, Accountable, Consulted, Informed), SLAs and control points.</li><li>Analyze and document current (“as-is”) processes across all functions – e.g. origination, credit, operations, funding/treasury, and portfolio management.</li><li>Identify inefficiencies (benchmarking against other countries in the network, against the market), bottlenecks, error drivers, and compliance-related risks.</li><li>Support the creation and maintenance of standard operating procedures (SOPs), process maps, and work instructions.</li><li>Serve as the primary process interface between functions (e.g., IT, Risk, Operations, Finance).</li><li>Align process and system requirements with Group standards while ensuring local regulatory and operational needs are met.</li><li>Facilitate cross-functional workshops to align stakeholders on process changes, implementation steps, and responsibilities.</li><li>Translate business requirements into structured change requests for HQ IT teams, or external local providers.</li><li>Define functional requirements, expected outcomes, dependencies, acceptance criteria, and test scenarios.</li><li>Support prioritization of change requests and maintain transparency on timelines and delivery status.</li><li>Coordinate user acceptance testing (UAT) with local teams and document test results.</li><li>Ensure system enhancements support process design, reporting, compliance, and operational efficiency.</li><li>Monitor performance of external systems and service quality, maintaining communication and coordination with external providers (if such).</li><li>Translate gaps into OCR (Optical Character Recognition)/RPA (Robotic Process Automation) and workflow opportunities.</li><li>Build business cases with ROI and risk impact.</li><li>Define data quality rules and reporting requirements</li><li>Monitor and supervise process implementation across teams, ensuring adoption and operational consistency.</li><li>Track and manage implementation progress, risks, open issues, and mitigation actions.</li></ul>
2026-06-12T00:00:00Z

Enterprise Applications Analyst

Austin, TX
onsite
Temporary / Contract
57 - 68 USD / Hourly
Enterprise Applications AnalystHybrid | Austin, TX | Contract We are seeking an Enterprise Applications Analyst to support and optimize core business systems across a growing organization. This role is responsible for maintaining system functionality, resolving complex issues, and partnering with business stakeholders to drive continuous improvement across enterprise platforms. This is a hands-on position focused on application support, configuration, and system enhancements within JD Edwards EnterpriseOne. The ideal candidate is comfortable working independently, navigating ambiguity, and owning system issues through to resolution. Responsibilities:<ul><li>Provide advanced support for enterprise applications, including ERP, operational systems, integrations, and reporting tools</li><li>Troubleshoot system issues, perform root cause analysis, and implement solutions</li><li>Configure and maintain business applications to align with evolving operational needs</li><li>Support integrations between internal systems and external platforms</li><li>Develop and maintain reports and dashboards to support business decision-making</li><li>Analyze data to identify discrepancies, trends, and opportunities for improvement</li><li>Partner with cross-functional teams to improve workflows and system utilization</li><li>Coordinate with external vendors or technical resources on enhancements and issue resolution</li><li>Participate in system testing, upgrades, and implementation efforts</li></ul>
2026-06-27T00:00:00Z

Customer Support Representative

Aurora, OH
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a dependable Customer Support Representative to join a growing health insurance agency in Aurora, Ohio. This is a part time Long-term Contract opportunity for someone who enjoys helping clients, staying organized, and providing attentive service in an in-office setting. The role supports individuals with questions related to health insurance options and requires strong communication, accuracy, and confidence when handling phone-based interactions. This position is ideal for an entry-level candidate with at least one year of customer service experience who is ready to contribute to a collaborative team. Responsibilities:• Respond to incoming client calls and deliver courteous, timely assistance with health insurance-related questions and service needs.• Place outbound calls as needed to follow up on inquiries, confirm information, and maintain clear communication with clients.• Enter and update customer details accurately in CRM platforms and internal records to support efficient account management.• Prepare organized notes, documentation, and basic reports to ensure interactions and service updates are properly tracked.• Assist clients by explaining coverage-related information in a clear and thorough manner while maintaining a high standard of service.• Use Microsoft Office tools, including Excel, to manage data, support daily administrative tasks, and keep information current.• Work closely with team members in the office to help maintain smooth day-to-day customer support operations.• Handle order entry and related service requests with attention to detail and a focus on accuracy.
2026-07-10T00:00:00Z

L2 IT Helpdesk Engineer

New York, NY
onsite
Permanent / Full Time
80000 - 110000 USD / Yearly
We are looking for an experienced L2 IT Helpdesk Engineer to provide advanced technical support for users and client environments in New York, New York. This role focuses on resolving complex issues across desktops, networks, cloud services, and endpoint platforms while ensuring a high standard of service. The ideal candidate is comfortable balancing hands-on troubleshooting, documentation, and collaboration with both entry-level support staff and senior engineering teams. Responsibilities: • Act as the main point of escalation for issues that move beyond first-line support, driving problems through to resolution with clear updates to stakeholders. • Diagnose and fix complex technical incidents affecting workstations, connectivity, Microsoft cloud services, and remote support environments. • Investigate recurring problems to identify underlying causes and recommend practical improvements that reduce repeat service interruptions. • Oversee support ticket activity to maintain response commitments, prioritize urgent needs, and keep users informed throughout the resolution process. • Deliver technical assistance to clients through remote sessions and onsite visits in New York, New York as needed. • Support and administer Microsoft 365 applications and services, including collaboration, email, file sharing, and productivity tools. • Troubleshoot Windows operating systems, Windows Server platforms, and core infrastructure components in mixed on-premises and cloud-connected environments. • Assist with Azure administration, hybrid identity functions, endpoint management through Intune, and Windows Autopilot device provisioning. • Contribute to backup operations, virtualization support, security remediation efforts, and the maintenance of accurate technical documentation. • Partner with senior engineers on escalated cases and project work while helping coach Level 1 team members through day-to-day technical challenges.
2026-06-22T00:00:00Z

Control Systems Analyst II

Chino, CA
onsite
Temporary / Contract
100 - 120 USD / Hourly
We are seeking a Control Systems Analyst II who can serve as a lead technical resource responsible for the design, support, maintenance, and optimization of industrial automation and control systems in Chino, CA. This role supports critical plant operations through PLC, SCADA, DCS, HMI, and network administration while providing guidance and training to technical staff. Key Responsibilities<ul><li>Design, program, configure, and troubleshoot PLC, SCADA, DCS, HMI, and industrial control systems.</li><li>Support automation networks, communications infrastructure, LAN/WAN environments, telemetry, radio, and microwave systems.</li><li>Perform software and firmware upgrades, system enhancements, and process automation improvements.</li><li>Troubleshoot complex hardware, software, instrumentation, and network issues.</li><li>Participate in automation, instrumentation, and controls projects from design review through testing and startup.</li><li>Develop and maintain technical documentation, SOPs, system diagrams, and operating procedures.</li><li>Train end users and provide technical guidance to operations and maintenance teams.</li><li>Lead and coordinate work assignments for technical staff and contractors.</li><li>Evaluate new technologies, recommend system improvements, and support long-term automation strategies.</li></ul>
2026-07-02T00:00:00Z

Technical Program Manager

Philadelphia, PA
onsite
Temporary / Contract
55 - 61 USD / Hourly
Technical Program ManagerLocation: Hybrid; 3-4 days onsite in Philadelphia, PADuration: Through 12/31/2026, extensions likely Senior Technical Program Manager responsible for leading complex, enterprise-scale initiatives with a focus on content discovery capabilities (search, browse, personalization, and ad placements). This role requires full end-to-end ownership of program workstreams, operating independently with minimal oversight, and driving execution across cross-functional engineering and product teams. The environment emphasizes accountability, influence without authority, and delivery of measurable outcomes over process adherence. Responsibilities:<ul><li>Own and drive end-to-end delivery of complex technical workstreams with minimal supervision</li><li>Lead initiatives across content discovery domains including search, browse, personalization, and ad tile placements</li><li>Identify, assess, and proactively manage risks, dependencies, and delivery impacts</li><li>Coordinate cross-functional efforts and align dependencies across engineering, product, and business teams</li><li>Partner closely with engineering and stakeholders to ensure successful execution and delivery</li><li>Drive program execution beyond status tracking, ensuring tangible progress and outcomes</li><li>Adjust scope, timelines, and priorities based on business needs and program objectives</li><li>Communicate program strategy, status, and changes to technical and non-technical stakeholders</li><li>Track key milestones and ensure successful delivery within established objectives</li></ul>
2026-07-09T00:00:00Z

Bilingual Client Support Specialist

San Diego, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Our client is seeking a Bilingual Client Support Specialist (Spanish/English) to serve as the primary point of contact for customers, delivering exceptional service and building lasting relationships. This position is ideal for a customer-focused professional who is fluent in both English and Spanish and enjoys resolving issues, answering questions, and ensuring a positive client experience. The successful candidate is a strong communicator, an effective problem solver, and thrives in a collaborative, fast-paced environment. Key Responsibilities<ul><li>Assist English- and Spanish-speaking clients via phone, email, and in person.</li><li>Provide accurate information regarding products, services, accounts, and company policies.</li><li>Resolve customer concerns efficiently while maintaining a high level of professionalism.</li><li>Process orders, account updates, service requests, and other client transactions.</li><li>Document customer interactions and maintain accurate records in the company's CRM system.</li><li>Coordinate with internal departments to ensure timely resolution of customer needs.</li><li>Follow up with clients to confirm satisfaction and provide additional assistance when needed.</li><li>Identify opportunities to improve the overall client experience.</li><li>Maintain productivity and quality standards while handling multiple priorities.</li><li>Perform administrative duties and special projects as assigned.</li></ul>
2026-07-06T00:00:00Z

Sr. Systems Analyst

Glendale, AZ
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Sr. Systems Analyst of Applications & Platform Enablementto join our team in Phoenix, Arizona. As a Systems Analyst focused on the Horizons technology stack, you will serve as a hands-on application and platform owner across operational and financial systems. This role goes beyond traditional business analysis and requires deep involvement in system configuration, integrations, data quality, reporting, security administration, and post-go-live operational support. You will act as the bridge between business operations, finance, and technology, translating business needs into executable system designs while also owning system behavior, data flow, and user experience across the stack. You will be expected to actively configure systems, validate integrations, manage access controls, support implementations, and ensure ongoing system health. This role supports and administers Procore, BuildOps, and Sage Intacct, with responsibility for cross-system alignment, data accuracy, and operational scalability. Objectives of This Role<ul><li>Act as the technical and functional owner for Procore, BuildOps, and Sage Intacct within the Horizons tech stack</li><li>Translate business and operational needs into system configurations, workflows, integrations, and reports</li><li>Serve as the primary subject matter expert for how work is executed across operations and finance systems</li><li>Ensure data integrity, reconciliation, and consistency across all integrated platforms</li><li>Own system administration, security, and access governance</li><li>Support implementations, rollouts, and enhancements from design through post-go-live stabilization</li></ul>
2026-07-02T00:00:00Z

Data Center Technician

Moncks Corner, SC
onsite
Temporary / Contract
25 - 25 USD / Hourly
Overview of project/skills required:We are looking for a Level 1 Cable Technician to support an onsite project in Monks Corner, SC. This contract opportunity is ideal for someone who enjoys hands-on technical work and can contribute to structured fiber installation efforts in a detail-oriented environment. The position focuses on low-voltage and fiber-related cabling tasks, with a steady Monday through Friday schedule of 7a-3p and no overtime expected. Key ResponsibilitiesThe Cable Technician is responsible for executing structured cabling and fiber installation/decommissioning tasks under the direction of senior technicians or leads. This role is hands-on and task-driven, with no decision-making authority.<ul><li>Install, route, and secure fiber and copper cabling per project plans and standards</li><li>Pull, dress, label, and terminate fiber cables as instructed</li><li>Pull, decommission and recycle cable that is in line with the standards set</li><li>Assist with fiber placement in racks, trays, and pathways</li><li>Maintain clean and organized work areas in active data centers or network environments</li><li>Follow safety, security, and quality procedures at all times</li></ul>
2026-06-26T00:00:00Z

IT Security Analyst

Jacksonville, FL
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Security Analyst to support cybersecurity compliance initiatives in Jacksonville, Florida. This Long-term Contract position focuses on strengthening the protection of controlled information, improving security controls, and helping the organization align with cybersecurity standards. The role will partner with technical and business teams to assess current practices, address compliance gaps, and maintain accurate security documentation. Responsibilities:• Evaluate current security practices against cybersecurity compliance standards and identify areas requiring remediation.• Create and maintain policies, procedures, and supporting records that align with NIST SP 800-171 and related compliance obligations.• Partner with IT, security, and compliance stakeholders to implement corrective actions and improve the effectiveness of security controls.• Review cybersecurity safeguards on an ongoing basis, measure control performance, and recommend practical risk-reduction improvements.• Meet with both technical and non-technical teams to gather information, investigate issues, and document findings clearly.• Support assessment and audit preparation by organizing evidence, validating control implementation, and helping coordinate third-party reviews.• Analyze vulnerabilities within the environment and help define segmentation or other mitigation strategies to reduce exposure.• Maintain thorough documentation of compliance activities, risk evaluations, remediation efforts, and implemented controls.• Track changes to applicable cybersecurity regulations, defense requirements, and industry best practices, and communicate relevant updates to internal teams.• Deliver guidance and training to employees on compliance-related responsibilities, security procedures, and documentation expectations.
2026-07-01T00:00:00Z

Data Security Analyst

Chicago, IL
onsite
Temporary / Contract
79.1635 - 91.663 USD / Hourly
We are looking for a Data Security Analyst to support and strengthen email and messaging security operations for a Contract position based in Chicago, Illinois. This role focuses on protecting the organization from phishing, malware, impersonation, and other email-borne threats while improving the reliability and security of mail delivery. The ideal candidate brings deep experience with Proofpoint, hybrid messaging environments, and user-focused security practices, along with the ability to communicate clearly across technical and non-technical teams. Responsibilities: • Investigate and resolve complex email security and delivery issues, including routing failures, encryption challenges, quarantine events, and user-reported security concerns. • Review dashboards, system logs, and alert activity to identify and respond to phishing attempts, malware incidents, spoofing, and impersonation threats. • Administer and optimize Proofpoint Essentials and related integrations to maintain strong protection across the messaging environment. • Configure and maintain email security controls, including encryption settings, policy rules, and quarantine management processes. • Lead initiatives involving Proofpoint enhancements, platform updates, and rollout of new security capabilities. • Develop clear guidance and training materials for IT teams and end users on secure email practices and available protection tools. • Support security awareness efforts by helping manage phishing simulation activities and user education programs. • Collaborate with broader security operations by connecting email security insights with SIEM platforms and other enterprise security tools where applicable.
2026-07-08T00:00:00Z

Operations Analyst

Dallas, TX
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for a detail-oriented Operations Analyst to join our team in Dallas, Texas. The ideal candidate will bring strong analytical skills and a deep understanding of financial principles to support critical business operations. This role offers an excellent opportunity to contribute to a dynamic investment management environment while advancing your career. Responsibilities: • Conduct detailed financial analyses, including variance analysis and ad hoc reporting, to support decision-making processes. • Develop and maintain financial models to forecast and analyze business performance. • Utilize data mining techniques to extract and interpret complex data sets for actionable insights. • Collaborate with cross-functional teams to ensure accurate reporting and alignment with organizational goals. • Prepare comprehensive reports and presentations to communicate findings to stakeholders. • Monitor operational metrics and identify areas for improvement to enhance efficiency. • Assist in the evaluation of financial strategies and recommend solutions for optimizing processes. • Support audits and compliance initiatives by providing accurate and timely financial data. • Ensure adherence to industry standards and best practices within investment management operations.
2026-06-26T00:00:00Z

Billing Support Specialist

Minneapolis, MN
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a detail-focused Billing Support Specialist to join a manufacturing organization in Minneapolis, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys working with invoicing, resolving payment-related issues, and supporting accurate financial operations. The person in this role will work closely with cross-functional teams to help maintain billing accuracy, support month-end activities, and contribute to timely reporting and documentation. Responsibilities: • Review and prepare customer invoices to confirm charges, quantities, and supporting details are accurate before release. • Investigate billing issues such as payment shortages, disputed amounts, and customer questions, then coordinate solutions in a timely manner. • Contribute to month-end close by processing billing corrections, completing reconciliations, and helping ensure financial records are current. • Oversee daily billing workflow queues and prioritize outstanding items to keep turnaround times on track. • Examine customer agreements, rate structures, and invoicing timelines to ensure billing activity follows approved terms. • Work with accounts receivable, sales, and operations teams to align invoicing details with revenue recognition and customer expectations. • Maintain organized billing files and supporting records so documentation is complete and ready for audit review. • Assist in preparing reports related to billing performance, aging trends, and variances to support operational and financial analysis.
2026-06-24T00:00:00Z

L3 Helpdesk Engineer / Systems Administrator

New York, NY
onsite
Permanent / Full Time
100000 - 130000 USD / Yearly
We are looking for an experienced L3 Helpdesk Engineer / Systems Administrator to provide senior-level technical support and infrastructure leadership. This role is ideal for a hands-on, detail-oriented individual who can resolve high-impact issues, strengthen core systems, and help shape reliable support practices across Microsoft, cloud, and virtualization environments. You will work across escalated incidents, strategic improvements, and project delivery while guiding entry-level team members and maintaining strong technical standards. Responsibilities: • Act as the highest technical escalation resource for challenging production incidents, driving issues through to resolution with urgency and precision. • Troubleshoot and resolve complex problems across cloud platforms, server infrastructure, identity services, endpoints, and business applications. • Conduct detailed root cause investigations and implement corrective actions that reduce recurring issues and improve service stability. • Architect, deploy, and support scalable IT solutions across Microsoft 365, Windows Server, Azure, and hybrid environments. • Oversee advanced technical initiatives for internal teams and clients, ensuring milestones, quality expectations, and operational readiness are met. • Transition newly introduced services and platforms into steady-state support by establishing support procedures, documentation, and ownership. • Provide day-to-day guidance to Level 1 and Level 2 engineers through mentoring, technical coaching, and escalation support. • Administer core Microsoft technologies including Exchange Online, Teams, SharePoint, OneDrive, VMware vSphere/vCenter, Azure Virtual Desktop, FSLogix, and multi-session Windows environments. • Manage identity, security, and endpoint platforms by supporting Microsoft Entra ID, Intune, Autopilot, and automation efforts through PowerShell scripting.
2026-06-22T00:00:00Z

Cybersecurity Analyst

Maple Grove, MN
onsite
Permanent / Full Time
105000 - 144000 USD / Yearly
We are looking for a Cybersecurity Analyst to help strengthen security operations and improve defensive capabilities across the organization. In this role, you will identify and investigate threats, enhance monitoring strategies, and support timely response to security events. This position is ideal for a hands-on, detail-oriented individual who can combine technical analysis, detection development, and cross-functional collaboration to protect enterprise systems and data. Responsibilities: • Oversee daily security event monitoring and assess alerts to identify potential threats, suspicious activity, and active incidents. • Use Splunk to analyze logs, correlate events, and create meaningful detections that improve visibility across the environment. • Design, refine, and maintain dashboards, searches, and alert logic to increase detection accuracy and reduce unnecessary noise. • Apply the MITRE ATT&CK framework to strengthen threat analysis and develop detection content aligned to adversary behaviors. • Support incident response efforts by assisting with investigation, containment, remediation, recovery, and lessons-learned activities. • Document operational procedures, response playbooks, and technical workflows to promote consistency and readiness within security operations. • Work with IT and business stakeholders to address control gaps, improve security processes, and enhance overall resilience. • Develop reporting, metrics, and trend analysis to communicate risks, operational performance, and emerging concerns to stakeholders. • Leverage Python, PowerShell, and automation techniques to streamline repetitive tasks and improve security operations efficiency. • Review large volumes of security data to uncover patterns, emerging threats, and opportunities for more proactive defense.
2026-06-30T00:00:00Z

Cybersecurity Analyst

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Cybersecurity AnalystWe are seeking a detail-oriented Cybersecurity Analyst to strengthen our security posture and protect sensitive systems. This role is ideal for someone who enjoys investigating threats, analyzing vulnerabilities, and supporting incident response. The ideal candidate will have strong analytical skills, a security-first mindset, and foundational security experience with room to grow into senior roles.Responsibilities<ul><li>Monitor SIEM alerts, logs, and security dashboards for potential threats</li><li>Investigate suspicious behavior, malware activity, and endpoint security incidents</li><li>Perform vulnerability scans and track remediation efforts with IT teams</li><li>Support endpoint security tools including EDR platforms, antivirus, and application control</li><li>Assist in incident response activities including containment, analysis, and documentation</li><li>Review firewall rules, access permissions, and authentication logs for anomalies</li><li>Assist with compliance efforts including audits, risk assessments, and policy documentation</li><li>Help build and maintain security playbooks, SOPs, and incident response guides</li><li>Participate in phishing simulations, user awareness training, and security education initiatives</li><li>Collaborate with infrastructure and application teams to implement security best practices</li></ul>
2026-07-01T00:00:00Z

Cybersecurity Analyst

Austin, TX
onsite
Temporary / Contract
50 - 60 USD / Hourly
Robert Half is actively partnering with an Austin-based client to identify a Cybersecurity Analyst (contract). In this role, you will help protect and strengthen the security posture of a complex enterprise environment. This role is responsible for monitoring security events, investigating potential threats, supporting incident response activities, and implementing security controls to safeguard systems, networks, and data. This role is hybrid in Austin, Tx. Key Responsibilities: <ul><li>Monitor systems, networks, and security tools for potential threats, vulnerabilities, and suspicious activity. </li><li>Investigate security events and incidents, performing analysis to determine impact, root cause, and remediation requirements. </li><li>Participate in incident response efforts and support containment, recovery, and post-incident review activities. </li><li>Develop, implement, and maintain security controls, monitoring processes, and threat detection capabilities. </li><li>Conduct security assessments and vulnerability reviews, recommending corrective actions to reduce risk. </li><li>Research, evaluate, and support the implementation of new security technologies and solutions. </li><li>Maintain security documentation, procedures, standards, and response playbooks. </li><li>Collaborate with technical and business teams to ensure compliance with security policies, regulatory requirements, and industry best practices. </li><li>Provide technical guidance to team members and contribute to the continuous improvement of security operations. </li><li>Stay current on emerging threats, vulnerabilities, and cybersecurity trends.</li></ul>
2026-07-08T00:00:00Z

Security Analyst

Dallas, TX
onsite
Temporary / Contract
42 - 46 USD / Hourly
We are seeking a Security Analyst to support and strengthen our cybersecurity operations across a growing enterprise environment. This role will focus on monitoring, analyzing, and responding to security threats using Microsoft security technologies and endpoint protection platforms, including Microsoft Defender and SentinelOne. The ideal candidate has experience in threat detection, incident response, endpoint security, vulnerability management, and security operations in a mid-to-large enterprise setting. Key responsibilities:<ul><li>Monitor security alerts and events across endpoint, identity, email, cloud, and network security platforms</li><li>Investigate and respond to security incidents using tools such as Microsoft Defender, Microsoft Defender for Endpoint, Microsoft 365 Defender, Microsoft Sentinel, and SentinelOne</li><li>Perform triage, analysis, containment, eradication, and recovery activities for cybersecurity incidents</li><li>Review and tune alerting rules, detection logic, analytics, and response workflows to improve security operations effectiveness</li><li>Analyze suspicious activity, malware detections, phishing attempts, unauthorized access, and endpoint threats</li><li>Support the administration and optimization of Microsoft security tools, including policy configuration and dashboard/report review</li><li>Conduct vulnerability reviews and support remediation tracking with IT and system owners</li></ul>
2026-06-29T00:00:00Z

Security Analyst

Miami, FL
onsite
Temporary / Contract
30 - 40 USD / Hourly
We are seeking a detail-oriented and proactive Security Analyst to help protect and strengthen our organization’s security posture. In this role, you will monitor and respond to cybersecurity events, support detection engineering efforts, assist with access governance activities, and contribute to ongoing threat identification initiatives. The ideal candidate is comfortable working in a fast-paced environment, has strong analytical skills, and can operate effectively within a continuous operations model.**this role is remote with onsite once or twice a month Key Responsibilities<ul><li>Oversee and analyze security events and alerts generated through SIEM, SOAR, and cloud security platforms across AWS, Azure, and GCP.</li><li>Investigate, assess, and triage potential security incidents within a 24/7/365 on-call operational environment.</li><li>Assist in the upkeep, optimization, and fine-tuning of SIEM and SOAR detection content, including correlation rules and automated response playbooks.</li><li>Participate in proactive threat hunting activities by leveraging behavioral analytics, anomaly detection, and AI-enabled security tools.</li><li>Conduct periodic user access reviews and support IT General Controls (ITGC) compliance testing and related audit activities.</li></ul> <ul><li>Experience working with security monitoring and incident response tools, including SIEM and SOAR platforms.</li><li>Familiarity with cloud security monitoring in AWS, Azure, and GCP environments.</li><li>Understanding of incident investigation, alert triage, and response workflows.</li><li>Exposure to threat hunting methodologies and behavioral analytics tools.</li><li>Knowledge of identity and access management concepts, access review processes, and ITGC support.</li><li>Strong analytical, documentation, and communication skills.</li><li>Ability to work independently and collaboratively in a rotating or on-call environment.</li></ul>
2026-07-07T00:00:00Z

Microsoft 365 Technician

Norman, OK
onsite
Temporary to Hire
38.95 - 45.1 USD / Hourly
We are looking for a Microsoft 365 Technician to join a growing IT services team supporting a wide range of business clients in Oklahoma. This contract-to-permanent position is ideal for a hands-on team member who can balance field service work with technical support, delivering dependable solutions across Microsoft 365, networking, servers, and end-user systems. The role involves frequent onsite support, strong customer interaction, and practical troubleshooting for both residential and commercial environments. Responsibilities: • Deliver onsite technical support for residential and commercial customers, resolving issues related to internet connectivity, workstations, servers, and network infrastructure. • Install, diagnose, and repair cabling and internet equipment, including tasks that require working from ladders and handling physical hardware in the field. • Administer Microsoft 365 environments by supporting user onboarding, configuration, and issue resolution across Exchange Online, Teams, SharePoint, and OneDrive. • Maintain and support Azure-based services such as Azure AD, identity controls, and conditional access to help secure and manage client environments. • Troubleshoot a broad range of devices and platforms, including Windows systems, Mac computers, Apple devices, Android devices, and common business hardware. • Provide responsive help desk assistance with a clear, approachable communication style that builds trust with end users and clients. • Assist with break-fix service requests and client environment updates, including activities related to moving customer systems into managed service support models. • Document work performed, mileage, and technical findings accurately while coordinating effectively with internal teams and client stakeholders.
2026-06-16T00:00:00Z

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