We are looking for a Systems & Network Support Assistant to help maintain stable, secure technology operations for an organization based in Baton Rouge, Louisiana. This Long-term Contract position is ideal for someone who enjoys hands-on support across desktop, server, and network environments while working closely with IT team members to keep infrastructure performing reliably. The role focuses on troubleshooting Microsoft-based systems, assisting with user access and directory services, and contributing to the overall health of core technology platforms.<br><br>Responsibilities:<br>• Deliver day-to-day technical support for Windows workstations, servers, and connected network resources to resolve issues efficiently and minimize downtime.<br>• Assist with administering Active Directory tasks such as user account maintenance, access updates, and basic group policy support.<br>• Monitor system and network performance, identify operational concerns, and escalate or address problems before they affect business users.<br>• Support the setup, configuration, and maintenance of Microsoft Windows Server and Windows 10 environments across the organization.<br>• Work alongside the IT Network Administrator and Security Specialist to strengthen system reliability, user support, and infrastructure security practices.<br>• Help deploy, troubleshoot, and maintain hardware and platform technologies, including Dell devices and Citrix-based solutions where needed.<br>• Document support activities, recurring issues, and technical resolutions to improve service continuity and future troubleshooting efforts.
<p>Robert Half is looking for a Travel Support Specialist to join a hospitality-focused team in Kentucky. This contract opportunity is ideal for a customer service specialist who enjoys assisting travelers, managing reservation details, and delivering a high-quality support experience in a fast-moving environment. The role requires strong communication, attention to accuracy, and the ability to handle customer needs with efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing customer calls while maintaining service standards and response expectations.</p><p>• Process travel and reservation requests accurately, ensuring all booking information is recorded correctly in the system.</p><p>• Document customer preferences, concerns, and service needs with clear and accurate written notes.</p><p>• Coordinate with internal teams and clients to address questions, resolve issues, and support a smooth customer experience.</p><p>• Use proper language, tone, and grammar in both spoken and written communication with customers and colleagues.</p><p>• Start assigned work on schedule, remain dependable throughout the shift, and complete tasks within expected timeframes.</p><p>• Adapt to changing service demands and provide additional operational support as needed.</p><p>• Assist with other related duties that contribute to department performance and customer satisfaction.</p>
We are looking for a Cybersecurity Technician to join a manufacturing organization in Pompano Beach, Florida in a contract-to-permanent capacity. This position combines hands-on technical support with cybersecurity compliance work, helping protect sensitive controlled information while strengthening the company’s security posture. The role will contribute to audit preparedness, risk management, and secure system operations by partnering with internal teams and external providers across the environment.<br><br>Responsibilities:<br>• Deliver advanced second-level support by diagnosing technical issues, identifying root causes, and resolving workstation, system, and network-related problems.<br>• Keep hardware, software, and service records accurate by maintaining inventory details and updating ticketing documentation for reporting and traceability.<br>• Help safeguard controlled information by applying established handling practices and aligning day-to-day activities with applicable cybersecurity and federal compliance obligations.<br>• Prepare, organize, and maintain compliance artifacts such as security plans, remediation trackers, policies, procedures, control documentation, and audit support materials.<br>• Strengthen audit readiness through ongoing upkeep of evidence repositories, status dashboards, and records that demonstrate control performance.<br>• Perform security reviews that include risk evaluations, vulnerability analysis, threat modeling, control validation, and continuous monitoring activities.<br>• Use security monitoring and log analysis tools, including SIEM platforms, to identify suspicious activity, investigate potential threats, and support incident awareness.<br>• Support secure operations within government cloud environments and assist with cybersecurity-focused implementations, infrastructure changes, and network initiatives.<br>• Improve operational efficiency by using scripting or automation to streamline compliance tasks, recurring checks, and reporting processes.<br>• Partner with business teams, technical staff, and third-party vendors to confirm systems and services meet security requirements and communicate technical expectations clearly to nontechnical audiences.
<p>The Cybersecurity Analyst will help protect enterprise systems and data through monitoring, threat detection, and incident response activities.</p><p>Responsibilities</p><ul><li>Monitor SIEM and security monitoring tools</li><li>Investigate and respond to security incidents</li><li>Perform vulnerability assessments</li><li>Support security awareness initiatives</li><li>Assist with compliance and audit efforts</li></ul><p><br></p>
<p>email: valerie.montoya@rht(.com) <strong><em><u>***Local Southern California candidates only. Applicants must reside within the Southern California area and be able to work onsite as required. Relocation assistance is not available.***</u></em></strong></p><p><br></p><p>Robert Half is seeking a <strong>Cybersecurity Analyst </strong>to support and enhance our organization's security posture across cloud applications, web-based platforms, and enterprise infrastructure. This individual will be responsible for monitoring security threats, investigating alerts, auditing security controls, and implementing configuration improvements to reduce risk and strengthen compliance.</p><p><br></p><p>The ideal candidate has experience working in cloud environments, security monitoring platforms, firewalls, identity and access management, and compliance frameworks involving the protection of sensitive and regulated data.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Monitor, investigate, and respond to security alerts, threats, and suspicious activity across cloud and on-premises environments.</li><li>Perform security auditing, access reviews, and configuration assessments to ensure adherence to security standards and best practices.</li><li>Support security monitoring and observability platforms such as Datadog, SIEM, EDR, and log management tools.</li><li>Review and harden security configurations across web applications, cloud infrastructure, and enterprise systems.</li><li>Manage and improve security controls related to authentication, authorization, and privileged access.</li><li>Assist with firewall administration, security policy reviews, and access control management.</li><li>Partner with infrastructure, application, and development teams to identify and remediate vulnerabilities.</li><li>Investigate and respond to security incidents, documenting findings and recommendations.</li><li>Ensure compliance with applicable security and privacy requirements related to PII and regulated data.</li><li>Support internal and external audits and participate in risk assessments and security reviews.</li><li>Develop and maintain security documentation, standards, policies, and procedures.</li></ul><p><br></p>
We are looking for a Cybersecurity Analyst to help protect and strengthen the organization’s technology environment in Oyster Bay, New York. In this role, you will monitor security events, investigate potential threats, and work closely with IT partners to reduce risk across systems and infrastructure. This position also supports secure operations through documentation, system maintenance, and guidance on compliant technology use, including approved AI tools.<br><br>Responsibilities:<br>• Monitor networks, endpoints, and security tools to detect threats, unusual behavior, vulnerabilities, and unauthorized activity across the environment.<br>• Investigate security events from initial alert through resolution, documenting findings, assessing business impact, and identifying underlying causes.<br>• Evaluate security risks, rank remediation priorities, and collaborate with internal technology teams to implement effective corrective measures.<br>• Review the effectiveness of security controls and confirm that mitigation efforts are completed, tested, and properly validated.<br>• Escalate material cybersecurity, governance, compliance, and risk concerns to leadership with clear analysis to support informed decisions.<br>• Provide guidance on the secure and policy-aligned use of approved artificial intelligence solutions and assist with oversight of related practices.<br>• Assist with infrastructure administration by supporting patching, upgrades, testing, and security improvements, including occasional after-hours maintenance activities.<br>• Maintain current documentation for system settings, security measures, asset inventories, and operational procedures to support audit readiness and continuity.<br>• Offer secondary technical support for escalated user issues and service requests when additional troubleshooting expertise is needed.
<p>We are seeking a detail-oriented QA Analyst with experience in both manual and automated testing to ensure the quality, reliability, and performance of enterprise applications. The ideal candidate will have hands-on experience developing test automation frameworks, validating data across SQL and NoSQL databases, and collaborating with Agile development teams to deliver high-quality software solutions.</p><p><br></p><p>Responsibilities</p><ul><li>Design, develop, and execute comprehensive test plans, test cases, and test scripts for web, mobile, and API-based applications.</li><li>Build and maintain automated test scripts using tools such as Selenium, Playwright, Cypress, TestNG, JUnit, or similar frameworks.</li><li>Perform functional, regression, integration, system, and user acceptance testing (UAT).</li><li>Validate data integrity, accuracy, and performance using SQL databases (SQL Server, Oracle, MySQL, PostgreSQL) and NoSQL databases (MongoDB, Cassandra, DynamoDB, Couchbase, etc.).</li><li>Execute API testing using tools such as Postman, SoapUI, Rest Assured, or Swagger.</li><li>Analyze test results, identify defects, and work closely with developers to troubleshoot and resolve issues.</li><li>Create and maintain automated test suites as part of CI/CD pipelines using tools such as Azure DevOps, Jenkins, GitHub Actions, or GitLab CI/CD.</li><li>Participate in Agile ceremonies including sprint planning, daily standups, retrospectives, and backlog refinement.</li><li>Develop test metrics and quality reports to communicate testing progress and application readiness.</li><li>Collaborate with business analysts, developers, product owners, and stakeholders to understand requirements and ensure acceptance criteria are met.</li><li>Perform root cause analysis on production issues and recommend process improvements.</li></ul><p><br></p>
<p><strong>Security Analyst</strong></p><p><br></p><p><strong>Company Overview</strong></p><p>A leading advanced manufacturing and engineering organization is seeking a Security Analyst to help strengthen and mature its enterprise cybersecurity program. The company supports a diverse portfolio of highly regulated and innovation-driven industries, delivering complex solutions across manufacturing, engineering, technology, and industrial operations. The organization is committed to operational excellence, security, and continuous improvement while fostering a collaborative and growth-oriented culture.</p><p><br></p><p><strong>Role Summary</strong></p><p>The Security Analyst will play a critical role in protecting enterprise systems, data, and infrastructure from evolving cyber threats. This position is responsible for monitoring, managing, and enhancing Microsoft security technologies while leading incident detection, response, threat hunting, and vulnerability management efforts. The role offers the opportunity to have a direct impact on the organization's security posture while collaborating with technical and business teams across the enterprise.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor security alerts, logs, dashboards, and telemetry across Microsoft security platforms to identify and respond to potential threats.</li><li>Manage, configure, and optimize Microsoft Defender security controls across enterprise environments.</li><li>Administer and enhance data protection and compliance capabilities using Microsoft Purview, including Data Loss Prevention (DLP) and eDiscovery solutions.</li><li>Develop, tune, and maintain custom detection rules, analytics, and alerting mechanisms to improve threat visibility.</li><li>Serve as a primary responder for cybersecurity incidents involving malware, ransomware, endpoint compromises, and related threats.</li><li>Conduct forensic investigations, root cause analyses, and post-incident reviews to strengthen security controls and reduce future risk.</li><li>Perform proactive threat hunting activities utilizing Microsoft Defender XDR and other security monitoring tools.</li><li>Analyze threat intelligence and emerging attack trends to identify risks relevant to the organization.</li><li>Track, prioritize, and support remediation efforts for software vulnerabilities and security weaknesses.</li><li>Collaborate with IT and business stakeholders to implement security best practices, hardening standards, and risk reduction initiatives.</li><li>Prepare reports and metrics related to incident response, platform effectiveness, vulnerabilities, and overall security posture.</li><li>Support cybersecurity awareness initiatives and help promote a culture of security across the organization.</li></ul><p><strong>Additional Details</strong></p><ul><li>Work model: Primarily remote with occasional in-person collaboration as needed</li><li>Up to 10% domestic travel may be required</li><li>Opportunity to contribute directly to security strategy, operations, and continuous improvement initiatives</li></ul>
We are looking for a Senior Application Support Engineer to provide advanced application support and technical leadership for critical warehouse and transportation systems in Westerville, Ohio. This Long-term Contract position focuses on maintaining reliable operations, resolving complex incidents, and improving the performance of enterprise applications that support distribution and shipping activities. The role also involves cross-functional collaboration, technical documentation, user guidance, and participation in recovery readiness efforts to help ensure business continuity.<br><br>Responsibilities:<br>• Deliver second-level support for warehouse management and transportation applications, addressing complex issues and restoring service in a timely manner.<br>• Monitor, maintain, and administer Manhattan Active Warehouse Management and related platform components that support receiving, picking, packing, shipping, and labor functions.<br>• Support Centiro and other SaaS-based peripheral solutions by handling configuration updates, integration issues, and outbound shipping workflow troubleshooting.<br>• Provide operational support for associated Windows- and Linux-based systems that interact with core business applications and peripheral technologies.<br>• Investigate application and system problems through log review, data analysis, and root cause identification, and implement corrective actions aligned with development standards.<br>• Partner with frontline support, senior technical teams, and business stakeholders to coordinate escalations, communicate status, and drive issue resolution.<br>• Create and maintain support documentation, procedures, and training materials to improve knowledge sharing and user readiness.<br>• Participate in disaster recovery planning and exercises, and contribute technical leadership during testing and restoration activities.<br>• Assist with software installation, release coordination, and controlled deployment activities across multiple departments and supported solutions.<br>• Develop or enhance technical solutions that improve application stability, team efficiency, and customer service outcomes.
<p><strong><u>Service Management Centre (SMC) Analyst</u></strong></p><p><strong>Location:</strong> Hybrid/Onsite (as required) - Alpharetta, GA</p><p><strong>Duration:</strong> 6-12 Month Contract (Potential for Conversion)</p><p><strong>Pay Rate:</strong> $26 - $30/hr (only on W2)</p><p><strong>Shift:</strong> Thursday - Monday | 12:00 AM - 8:30 AM</p><p><br></p><p>About the Opportunity</p><p>Our client is transforming its Service Management Centre (SMC) from a traditional monitoring-focused operation into a modern Operational Command Center responsible for service reliability, major incident response, root cause analysis, and continuous service improvement.</p><p>This is an opportunity to join a team that sits at the heart of enterprise technology operations, partnering with engineering teams, cloud providers, service owners, and business stakeholders to maintain the stability and resilience of mission-critical services.</p><p>We're seeking an efficient, analytical individual who thrives in high-pressure environments, enjoys solving complex problems, and wants to help shape the future of IT operations rather than simply monitor alerts.</p><p>What You'll Be Doing</p><p>Major Incident & Operational Response</p><ul><li>Serve as the central coordination point during production incidents and service disruptions.</li><li>Lead major incident response activities and drive restoration efforts to resolution.</li><li>Coordinate technical teams across multiple support groups.</li><li>Evaluate business impact and ensure timely escalation of critical issues.</li><li>Facilitate incident bridge calls and maintain situational awareness throughout the incident lifecycle.</li><li>Deliver clear and effective communications to both technical and business stakeholders.</li></ul><p>Service Stability & Production Operations</p><ul><li>Monitor the health, availability, and performance of critical business services.</li><li>Analyze events, alerts, and operational trends to identify service-impacting issues.</li><li>Coordinate proactive remediation efforts to minimize risk and business disruption.</li><li>Support production environments spanning cloud, hybrid, and on-premises technologies.</li></ul><p>IT Service Management</p><ul><li>Support ITIL-based processes including:</li><li>Incident Management</li><li>Major Incident Management</li><li>Maintain accurate documentation and records within ServiceNow.</li><li>Promote operational excellence and process adherence.</li></ul><p>Problem Management & Root Cause Analysis</p><ul><li>Lead Root Cause Analysis (RCA) activities following major incidents.</li><li>Facilitate post-incident reviews and lessons-learned sessions.</li><li>Partner with technical teams to identify underlying causes and corrective actions.</li></ul><p>Continuous Improvement</p><ul><li>Challenge inefficient operational processes and recommend improvements.</li><li>Participate in automation and operational maturity initiatives.</li><li>Contribute to the future design and evolution of the Service Management Centre.</li></ul>
<p><strong>IT Systems Administrator</strong></p><p><br></p><p><strong>Company Overview</strong></p><p>A leading organization in the media, entertainment, and creative technology industry is seeking an IT Systems Administrator to support a highly collaborative and innovative environment. Based in Los Angeles, California, the company relies on modern technology solutions to support employees across multiple North American locations. This is an excellent opportunity for a technology professional who enjoys blending hands-on end-user support with systems administration, process improvement, and infrastructure initiatives.</p><p><br></p><p><strong>Role Summary</strong></p><p>The IT Systems Administrator will provide advanced support for a predominantly Apple-based environment while helping manage and improve core IT systems, infrastructure, and service management processes. This role is responsible for supporting Mac and iOS devices, administering JAMF and Google Workspace environments, assisting with infrastructure projects, and delivering exceptional customer service to employees at all levels, including executive leadership. The ideal candidate is technically strong, self-motivated, customer-focused, and eager to grow their systems administration expertise.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide end-user support for macOS, iOS, and related technologies across multiple office locations.</li><li>Configure, deploy, maintain, and troubleshoot Apple devices and associated applications.</li><li>Administer and support JAMF device management and endpoint configuration.</li><li>Manage user accounts, access controls, and device administration within Google Workspace and identity management platforms.</li><li>Assist with the implementation, optimization, and ongoing administration of the organization's IT service management platform.</li><li>Troubleshoot hardware, software, networking, printing, and connectivity issues through resolution.</li><li>Support conferencing, telephony, security, and collaboration technologies.</li><li>Participate in infrastructure projects involving servers, networking, security, and cloud-based technologies.</li><li>Manage ticket queues, service requests, incidents, and documentation within established service management processes.</li><li>Develop and maintain technical documentation, workflow diagrams, and standard operating procedures.</li><li>Assist with the implementation of security initiatives including MFA, SSO, endpoint protection, and related technologies.</li><li>Train and support employees on technology best practices while delivering a high level of customer service.</li><li>Participate in an on-call rotation and provide occasional support outside normal business hours.</li></ul><p><strong>Additional Details</strong></p><ul><li>Work model: On-site 5 days a week</li><li>Full-time position</li><li>Travel may be required up to once per quarter to support additional offices throughout North America</li><li>Opportunity to support upcoming IT modernization initiatives, including ITSM enhancements and identity management projects</li><li>Collaborative environment with direct exposure to infrastructure, systems administration, and enterprise technology projects</li></ul>
<p>We are seeking an IT Technician with strong customer service skills to support end users with basic hardware, software, and device troubleshooting.</p>
<p>We are seeking an experienced IT Deployment Technician to support a large-scale PC refresh initiative involving the wipe, imaging, deployment, and migration of approximately 400 Windows computers. The ideal candidate will have hands-on experience with Microsoft Deployment Toolkit (MDT), Windows Autopilot, or similar imaging and deployment technologies, along with strong desktop support and troubleshooting skills. This role will focus on preparing, deploying, and supporting end-user devices while ensuring a smooth transition with minimal business disruption.</p><p><br></p><p>Key Responsibilities</p><ul><li>Wipe, image, configure, and deploy Windows laptops and desktops.</li><li>Support migration and refresh activities for approximately 400 user devices.</li><li>Utilize Microsoft Deployment Toolkit (MDT), Windows Autopilot, or similar deployment tools to provision endpoints.</li><li>Configure hardware, software, user profiles, and security settings.</li><li>Perform data migration and user setup activities as needed.</li><li>Troubleshoot imaging, deployment, hardware, and software issues.</li><li>Enroll and manage devices in Microsoft Intune when applicable.</li><li>Document deployment activities and maintain accurate asset records.</li><li>Coordinate device swaps, user communications, and deployment schedules.</li><li>Provide post-deployment support to ensure successful user adoption and functionality.</li></ul><p><br></p>
<p>We are looking for a Business Systems Analyst to support business process improvement and data-driven decision-making in Branford, Connecticut. This role focuses on analyzing system needs, reviewing business documentation, and translating operational requirements into effective technical solutions. The ideal candidate brings hands-on experience with Oracle-based environments, strong SQL and PL/SQL capabilities, and the ability to work across teams to strengthen enterprise systems.</p>
<p>We are seeking a <strong>Business Systems Analyst</strong> to support complex technology initiatives in Deerfield Beach, FL. This role is ideal for someone who can translate business needs into clear system requirements and work closely with technical teams to support solution design, development, and integration efforts.</p><p><strong>Responsibilities:</strong></p><ul><li>Translate business and stakeholder needs into detailed system requirements and technical specifications</li><li>Evaluate application architecture, system constraints, and integration points</li><li>Define functional and non-functional requirements, including performance and reliability</li><li>Partner with developers and technical teams to support solution design and implementation</li><li>Create documentation such as system requirements, process flows, and technical diagrams</li><li>Analyze and document APIs, data flows, and database requirements</li><li>Support the SDLC by clarifying requirements and aligning technical deliverables with business goals</li><li>Use UML and entity relationship diagrams to model workflows and data structures</li></ul><p><br></p>
<p>We are looking for a Business Systems Analyst to support operational improvements and business process clarity for a customer-focused environment in Oakland, California. This role partners with stakeholders to evaluate current workflows, define practical solutions, and translate business needs into clear documentation for delivery teams. The ideal candidate brings strong analytical thinking, experience working in service-driven settings, and the ability to contribute effectively within Agile Scrum teams.</p><p><br></p><p>Responsibilities:</p><ul><li>Partner with business teams, IT, and vendors to deliver application solutions from planning through launch.</li><li>Develop deep knowledge of assigned systems and business processes.</li><li>Analyze needs, identify solutions, and provide strategic recommendations.</li><li>Advocate for user needs to ensure successful product outcomes.</li><li>Lead requirements gathering, documentation, and stakeholder collaboration.</li><li>Coordinate with technical teams on integrations and system functionality.</li><li>Configure, maintain, and support enterprise applications.</li><li>Manage testing, deployments, upgrades, and migrations.</li><li>Serve as a key liaison between business, IT, leadership, and vendors.</li><li>Foster teamwork, collaboration, and continuous product improvement.</li></ul>
We are looking for an experienced Identity & Access Management Analyst to support a long-term contract opportunity within the insurance industry in San Diego, California. This role focuses on strengthening identity governance, improving access controls, and advancing secure authentication practices across cloud and enterprise environments. The ideal candidate will bring deep expertise in access lifecycle management, compliance-driven security operations, and modern identity platforms while working closely with technical and business teams to protect organizational assets.<br><br>Responsibilities:<br>• Shape and enhance the identity and access management program by developing effective governance practices, standards, and control measures.<br>• Oversee user access throughout the full identity lifecycle, including new employee setup, role changes, internal transfers, and separation activities.<br>• Create and refine role-based access structures that align permissions with business needs and least-privilege security expectations.<br>• Coordinate recurring access reviews, entitlement certifications, and audit support activities to maintain regulatory and internal compliance.<br>• Partner with application owners, security teams, and business stakeholders to define access models and resolve complex authorization issues.<br>• Advance automation efforts for provisioning, deprovisioning, and access requests through APIs, scripting, and workflow-based solutions.<br>• Support integrations across Microsoft Entra ID, Okta, and connected cloud, SaaS, and on-premises applications to improve identity services.<br>• Contribute to privileged access controls, authentication enhancements such as SSO and MFA, and broader Zero Trust security initiatives.<br>• Provide operational reporting, risk metrics, and technical guidance while mentoring team members and supporting IAM-related projects from planning through delivery.
We are looking for a Business System Analyst to support complex technology initiatives in Deerfield Beach, Florida. This Long-term Contract position is ideal for someone who can bridge business needs and technical execution by turning operational goals into clear system-focused deliverables. The role requires close collaboration with technical teams to evaluate solution feasibility, define requirements, and produce well-structured documentation that supports efficient system design and development.<br><br>Responsibilities:<br>• Convert stakeholder needs into detailed system specifications that guide development and solution planning.<br>• Assess application architecture, technical limitations, and integration points to recommend practical design approaches.<br>• Define both functional expectations and non-functional criteria such as performance, reliability, and maintainability.<br>• Partner with developers and other technical team members to shape system components and support effective solution design.<br>• Prepare system requirement documentation, process models, and technical diagrams to communicate solution structure clearly.<br>• Analyze and document API interactions, data flows, and database-related requirements for connected systems.<br>• Support the software development life cycle by clarifying requirements, answering technical questions, and helping align deliverables with business objectives.<br>• Use modeling and diagramming methods such as UML and entity relationship diagrams to represent system behavior and data structures.
<p>We are looking for an IT Computer Operator Specialist to support overnight print operations and production monitoring for a leading life insurance organization in West Des Moines, Iowa. This Long-term Contract position is ideal for someone who is comfortable working in a structured production environment, ensuring print jobs are executed accurately and delivered on time. The person in this role will oversee scheduled output, keep printing equipment supplied and running efficiently, and respond quickly when issues arise to minimize disruption.</p><p><br></p><p><strong>IMPORTANT: Hours from 6:00am – 3:30pm Monday – Thursday, and 6:00 am – 11:00am on Friday.</strong></p><p><br></p><p>Responsibilities:</p><p>• Oversee scheduled production activity by monitoring job workflows and verifying that overnight output is processed according to plan.</p><p>• Prepare printers for daily operation by selecting and loading the appropriate paper stock and materials for each assignment.</p><p>• Launch, track, and complete print runs while confirming output quality and ensuring all required documents are produced accurately.</p><p>• Remove finished materials from equipment, organize hard-copy output, and distribute printed documents to the appropriate destination.</p><p>• Identify printing or scheduling problems, perform basic troubleshooting steps, and escalate incidents promptly when additional support is needed.</p><p>• Use production and office applications to review work status, document issues, and maintain clear communication with team members and stakeholders.</p><p>• Maintain dependable attendance, manage shift responsibilities efficiently, and contribute to a collaborative work environment focused on timely results.</p>
<p>We are looking for a <strong>part-time Desktop Support Analyst (25–30 hours/week)</strong> to provide hands-on technical assistance for employees in Fort Lauderdale, Florida within a manufacturing environment. This <strong>long-term contract opportunity</strong> is focused on delivering reliable desktop support, resolving day-to-day technology issues, and helping maintain a stable and productive workplace.</p><p>The ideal candidate enjoys working directly with users, has strong troubleshooting skills across end-user devices and software, and can provide dependable onsite support while assisting with hardware deployments, system maintenance, and ongoing IT initiatives. This role is well suited for a technology professional seeking a flexible part-time schedule while making a meaningful impact within an internal IT team.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite support for employees by addressing service requests, diagnosing technical issues, and ensuring timely resolution of hardware and software problems.</p><p>• Prepare, configure, and deploy desktops and laptops, including operating system installation, imaging, endpoint protection, encryption, and standard application setup.</p><p>• Troubleshoot and resolve issues involving Windows and macOS systems, printers, mobile devices, peripherals, and other workplace technology.</p><p>• Work closely with external IT service partners and internal stakeholders to coordinate support activities, document progress, and prevent overlapping ticket efforts.</p><p>• Investigate recurring technical problems, determine underlying causes, and apply practical fixes that improve system reliability and user experience.</p><p>• Maintain accurate records for IT assets by tracking equipment assignments, lifecycle details, software inventory, purchasing data, and returned devices.</p><p>• Observe the health of servers and network-connected resources, escalating concerns and assisting with remediation when needed.</p><p>• Support employee onboarding and offboarding by setting up or recovering devices, accounts, and related technology access.</p><p>• Contribute to IT initiatives and facility-related technology projects, including conference room tools, telephony, security systems, and other infrastructure enhancements.</p>
We are looking for a detail-oriented Vital Records Support Specialist to join an onsite team in Oklahoma City, Oklahoma. This Long-term Contract position is ideal for someone who enjoys helping users, maintaining accurate records, and keeping daily operations organized in a fast-paced environment. The role supports vital records and system-related processes through customer assistance, documentation, training coordination, and administrative support.<br><br>Responsibilities:<br>• Respond to user inquiries involving system access, onboarding and offboarding activities, training needs, and general platform support.<br>• Investigate and resolve routine workflow or access issues, and route more complex technical concerns to the appropriate team for further review.<br>• Coordinate training activities by arranging sessions, preparing materials, and assisting users after instruction is completed.<br>• Create, update, and organize reference materials such as user guides, process instructions, and training documents.<br>• Participate in testing system updates or enhancements and record outcomes, issues, and recommendations clearly.<br>• Review existing workflows to identify documentation gaps and support improvements that strengthen efficiency and consistency.<br>• Help maintain data quality and support compliance-related reporting by following established procedures and accuracy standards.<br>• Provide day-to-day administrative assistance and contribute to special projects that improve service delivery and operational performance.
<p>Robert Half is seeking a <strong>Salesforce Administrator</strong> to evaluate, document, and improve business processes for a non-profit organization based in Portland, OR. Apply today! </p><p><br></p><p><strong>Duration: </strong>Through to January 2027 to start</p><p><strong>Location: </strong>100% Onsite</p><p><strong>Schedule: </strong>Monday - Friday at 8am to 5pm PST</p><p><br></p><p><strong>Job Responsibilities:</strong></p><ul><li>Provide one-on-one Salesforce coaching and support sessions for approximately 35 users.</li><li>Proactively schedule time with users rather than waiting for support requests.</li><li>Support users across the full spectrum of proficiency, from individuals who have never logged in to experienced users needing advanced reporting assistance.</li><li>Troubleshoot Salesforce navigation, reporting, dashboard, data entry, and usability questions.</li><li>Assist users with report creation, dashboards, and data access.</li><li>Lead small-group training sessions, office hours, and power-user workshops.</li><li>Support testing and validation efforts related to enhancements and releases.</li><li>Partner with Salesforce administrators, developers, and vendors on escalated issues.</li><li>Identify recurring challenges and recommend adoption and process improvements.</li><li>Deliver high-touch support to users ranging from administrative staff through executive leadership.</li></ul>
We are looking for a Restaurant Technology Manager to lead day-to-day technology support and system reliability for a multi-location hospitality organization in Texas. This on-site role is suited for a hands-on IT specialist who can resolve technical issues, partner with business leaders, and keep essential platforms performing effectively across operations. The position also plays an important role in coordinating vendors, strengthening user adoption, and guiding technology enhancements that support the business as it grows.<br><br>Responsibilities:<br>• Oversee the performance and upkeep of hardware, software, and operational technology used across multiple hospitality sites.<br>• Diagnose and resolve issues affecting computers, mobile devices, peripherals, network components, and restaurant-related systems.<br>• Organize device installations, refreshes, repairs, and replacements while maintaining accurate records for asset tracking and lifecycle planning.<br>• Support cloud-based business applications by managing user access, system settings, and day-to-day functionality.<br>• Monitor connections and data flow between core platforms, partnering with providers and internal teams to address disruptions quickly.<br>• Deliver responsive technical assistance to employees, including account setup and removal for new hires and departing staff.<br>• Create clear training materials and support documentation to help users adopt systems confidently and solve common issues independently.<br>• Manage relationships with external technology vendors, including service coordination, license oversight, and review of support agreements.<br>• Contribute to budgeting, cost control, and process improvement efforts by evaluating technology spending and identifying practical efficiencies.<br>• Lead or support rollouts, upgrades, relocations, and expansion-related technology projects, including testing, deployment coordination, and occasional after-hours support when business needs require it.
We are looking for a Service Specialist to join a Contract opportunity supporting payroll services operations in West Henrietta, New York. In this customer-facing role, you will assist clients with background screening activities, provide timely updates, and help ensure a smooth service experience. The position requires strong communication, sound judgment, and the ability to manage a steady workload while meeting established performance expectations.<br><br>Responsibilities:<br>• Provide responsive support to clients using the HireRight background screening platform, ensuring each interaction is handled with professionalism and care.<br>• Monitor pending cases and proactively follow up on unresolved items so work is completed within defined service timelines.<br>• Build and apply working knowledge of assigned payroll and service offerings, along with relevant policies and operating guidelines.<br>• Record client conversations, updates, and case details accurately to maintain complete service documentation.<br>• Use internal systems and software tools effectively to manage requests, enter data, and track activity across accounts.<br>• Recognize workflow inefficiencies and share practical recommendations with leadership to improve team performance and service quality.<br>• Offer guidance and day-to-day support to newer team members by sharing effective service practices and process knowledge.<br>• Manage high-volume tasks with strong organization and prioritization while maintaining accuracy in data entry and administrative support work.
We are looking for an IT Hardware Technician to join our Information Technology team. This contract opportunity is ideal for a hands-on team member who enjoys supporting end users, maintaining core workplace technology, and assisting with cabling and physical security installations across multiple sites. In this role, you will help keep systems running smoothly by resolving technical issues, preparing equipment for users, and contributing to network and infrastructure projects.<br><br>Responsibilities:<br>• Deliver first- and second-level technical assistance for computers, laptops, printers, mobile devices, and other workplace hardware.<br>• Configure, maintain, and troubleshoot Windows-based systems to support day-to-day business operations.<br>• Manage directory services tasks such as setting up user profiles, updating access rights, resetting credentials, and maintaining group memberships.<br>• Support Microsoft 365 tools, including email, collaboration, file storage, and document-sharing platforms.<br>• Prepare, deploy, and maintain end-user equipment and software for both onboarding and ongoing operational needs.<br>• Investigate and resolve workstation, wireless, and general network connectivity issues across supported locations.<br>• Install and service IP camera equipment, surveillance technology, access control devices, and related physical security systems.<br>• Perform low-voltage cabling work, including routing, labeling, terminating, and testing Cat5e and Cat6 infrastructure.<br>• Maintain clear technical documentation such as issue records, system details, cabling information, and network diagrams.<br>• Work with outside vendors and internal stakeholders on upgrades, relocations, equipment rollouts, and infrastructure improvements.