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187 results for Technical Support Analyst jobs

Customer Support Rep

San Francisco, CA
remote
Temporary / Contract
25.1465 - 29.117 USD / Hourly
We are looking for a Customer Support Admin to provide responsive front-line assistance for users and help resolve everyday technical issues in a detail-oriented and efficient manner. This Long-term Contract position is based fully remote and is ideal for someone who communicates clearly, stays organized, and approaches problems with sound judgment. The role combines hands-on customer support, accurate recordkeeping, and thorough documentation to ensure a reliable support experience. Responsibilities:<ul><li>Handle protected health information (PHI) and sensitive practice data </li><li>Enter and update customer records </li><li>Draft concise, empathetic, jargon-free email updates to customers </li><li>Track progress and maintain accurate case notes</li><li>Flag missing information or process gaps for manager review </li><li>De-escalate frustrated customers with professionalism and empathy </li></ul>
2026-07-10T00:00:00Z

Enterprise IT Applications Analyst

Des Moines, IA
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
Position: Enterprise IT Applications Analyst Location: West Des Moines, IA - Hybrid Salary: $70,000 - $80,000 base + bonus + excellent benefits *** For immediate and confidential consideration, please APPLY and EMAIL YOUR RESUME to MEREDITH CARLE . My email can be found on my LinkedIn page. *** Ready to move beyond tickets and truly own business-critical technology? We're partnering with a growing, mission-driven organization seeking an Enterprise Applications Analyst to serve as a key member of a collaborative IT team. This is a highly visible role where you'll lead application initiatives, support Microsoft technologies, drive system integrations, and partner directly with users across the organization. This position offers the opportunity to become the subject matter expert for critical business applications while helping shape technology strategy during a period of significant growth and transformation. What You'll Do • Own and support enterprise applications including SharePoint, ADP, LMS, and other key business systems • Serve as needed, as Tier III support for Microsoft 365, Teams, OneDrive, and SharePoint • Lead projects involving application integrations, workflows, and process improvements • Support role-based access, user provisioning, and identity management initiatives • Partner directly with employees to solve business and technology challenges • Assist with Zoom and Teams webinars, collaboration tools, and end-user productivity solutions • Coordinate with vendors and internal stakeholders to optimize technology investments What We're Looking For • 5+ years of experience in Applications Support, Systems Administration, Business Systems, or Technology Analyst roles • Strong Microsoft 365 and SharePoint experience • Experience supporting enterprise business applications • Familiarity with Active Directory, access management, user provisioning, or system integrations • Excellent communication, customer service, and problem-solving skills • Someone who thrives in a fast-paced, evolving environment Why This Opportunity? • Lead meaningful, organization-wide technology initiatives • Broad exposure to Microsoft technologies, business applications, integrations, and project work • High visibility within a growing organization • Hybrid work schedule • Excellent benefits, PTO, 401(k) match, and bonus opportunity • Opportunity to make a real impact while continuing to grow your career If you're looking for a role that blends technology, business systems, end-user partnership, and project leadership, we'd love to connect. *** For immediate and confidential consideration, please APPLY and EMAIL YOUR RESUME to MEREDITH CARLE . My email can be found on my LinkedIn page. Also, you may contact me at 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
2026-07-08T00:00:00Z

Members Services Analyst

Philadelphia, PA
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
We are looking for a Members Services Analyst to support member-facing initiatives that strengthen healthcare collaboration in Philadelphia, Pennsylvania. This role blends project coordination, business analysis, and relationship management to help participating organizations adopt services, improve data exchange, and realize operational value. The ideal candidate is comfortable working across technical and non-technical teams, monitoring project progress, and translating business needs into practical solutions. Success in this position requires strong communication, analytical thinking, and the ability to manage multiple priorities in a healthcare-focused environment. Responsibilities: • Direct cross-functional initiatives tied to organizational priorities, establishing clear schedules, deliverables, and resource plans to keep work moving forward. • Monitor timelines, dependencies, budget considerations, and potential obstacles, then communicate progress and emerging concerns to stakeholders and leadership. • Guide changes to project scope by assessing business impact and coordinating appropriate approvals, documentation, and follow-up actions. • Build and sustain productive relationships with member organizations across the healthcare landscape, serving as a trusted point of contact for ongoing needs and opportunities. • Support the enrollment and onboarding of new member organizations by coordinating implementation steps, training activities, and early-stage engagement efforts. • Lead recurring discussions with participating organizations to review adoption, service usage, project updates, and possibilities for expanded participation. • Coordinate onboarding and activation of healthcare data connections, including HL7-based interfaces and related interoperability requirements. • Partner with provider organizations to address regulatory and data-sharing expectations while supporting post-launch activities such as service enhancements, migrations, and issue resolution. • Review data quality, testing materials, and technical documentation to improve consistency, support implementation accuracy, and strengthen member experience. • Evaluate utilization and operational trends to identify opportunities for process improvement, stronger adoption, and enhanced member value, while maintaining engagement resources and supporting account activity tracking in Salesforce.
2026-07-09T00:00:00Z

Business Systems Analyst

Sacaton, AZ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
Business Systems Analyst (Healthcare)Location: Phoenix, AZ area Salary: $90,000–$100,000 (DOE) Employment Type: Full-Time, Direct Hire About the RoleWe're seeking a Business Systems Analyst to join a healthcare organization's growing technology team. This role sits at the intersection of business process, application support, and end-user enablement — you'll be the person who helps departments actually adopt and get value from the systems they rely on every day. You'll partner with stakeholders across the organization to define requirements, optimize documentation, lead training initiatives, and support the rollout of new tools and processes. This is a highly visible role with real room to grow — the organization has a strong track record of investing in and promoting people who take initiative. What You'll Do<ul><li>Plan, test, implement, and support software installations, upgrades, and enhancements to ensure applications meet business and user needs</li><li>Provide hands-on technical support to end users — document creation, report generation, presentations, and general application usage</li><li>Collaborate across departments to create, maintain, convert, and optimize business and clinical documentation</li><li>Lead application and document conversion projects, partnering with stakeholders on objectives, timelines, and deliverables</li><li>Conduct end-user training sessions and develop supporting materials to drive adoption of new technology and processes</li><li>Troubleshoot and resolve complex issues spanning software, hardware, and business applications</li><li>Stay current on healthcare technology trends and recommend improvements</li><li>Prepare and present reports on operational performance, project status, and application utilization</li><li> </li></ul>
2026-07-09T00:00:00Z

Business Systems Analyst

Burbank, CA
onsite
Temporary / Contract
59 - 61 USD / Hourly
We are looking for an experienced Business Systems Analyst to support privacy-focused business and technology initiatives in Southern California. This Long-term Contract position will work closely with business leaders, compliance partners, and technical teams to define needs, improve processes, and shape practical solutions that align with regulatory expectations and organizational goals. The role requires strong analytical thinking, clear documentation, and the ability to guide discussions with both technical and non-technical stakeholders in an onsite environment four days per week. Responsibilities:• Partner with project leaders, business sponsors, and key stakeholders to define initiative goals, expected outcomes, and overall business scope.• Examine complex operational challenges and convert findings into structured, scalable recommendations that support long-term business needs.• Lead discovery sessions with senior stakeholders and subject matter experts to capture detailed business needs, process expectations, and user scenarios.• Organize and facilitate workshops, interviews, and stakeholder meetings to gather requirements, clarify priorities, and build consensus across teams.• Translate business needs into well-defined functional requirements and communicate them clearly to developers, architects, and delivery teams.• Review current processes and systems to identify gaps, inefficiencies, risks, and opportunities for improvement, including privacy and compliance considerations.• Produce and maintain core analysis artifacts such as requirements documents, process maps, workflow diagrams, mock-ups, and traceability records.• Collaborate with cross-functional teams to support solution design, validate that outcomes meet business and regulatory expectations, and assist with audit readiness activities.• Support planning and execution activities across the project lifecycle, ensuring requirements remain aligned through design, testing, and implementation.
2026-07-05T00:00:00Z

Business Systems Analyst

Norwalk, CT
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
We are looking for a Business Systems Analyst to support business-critical applications and help translate operational needs into effective system solutions in Norwalk, Connecticut. This role combines analytical thinking, technical troubleshooting, and cross-functional coordination to keep projects moving and production issues addressed with urgency. The ideal candidate will partner with internal teams and external vendors to improve processes, strengthen system performance, and deliver well-structured technology outcomes. Responsibilities: • Create and manage an organized approach for balancing urgent support needs, ongoing enhancement work, and larger strategic initiatives across business systems. • Turn complex initiatives into actionable workstreams, align stakeholders on priorities, and communicate progress, dependencies, and potential risks throughout the project lifecycle. • Collaborate with cross-functional partners to define scope, clarify ownership, and ensure business and technical requirements are understood and executed effectively. • Act as a subject matter resource for core business processes and applications, helping preserve consistency and sound design across system usage and workflows. • Provide functional and operational support for key platforms such as ERP, integrations, marketplace tools, and business intelligence applications used across the organization. • Partner with business users and external development teams to design, test, refine, and implement application improvements and supporting procedures. • Investigate system issues, perform root-cause analysis, and prioritize resolution efforts to minimize disruption to users and business operations. • Contribute to the oversight of vendor and consultant partnerships to improve service quality, system effectiveness, and delivery efficiency.
2026-07-07T00:00:00Z

Business Systems Analyst

Phoenix, AZ
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Business Systems Analyst for a contract-to-hire opportunity in Phoenix, Arizona. This role will partner with business stakeholders and technical teams to analyze business processes, gather requirements, and support the design and implementation of technology solutions that improve operational efficiency and business performance.Key Responsibilities:<ul><li>Work with business users, project teams, and leadership to gather, document, and validate business and system requirements</li><li>Analyze current business processes and identify opportunities for improvement, automation, and optimization</li><li>Translate business needs into functional specifications, process flows, use cases, and user stories</li><li>Serve as a liaison between business stakeholders and IT teams to ensure solutions align with organizational goals</li><li>Support system implementation efforts, including testing, training, documentation, and post-go-live support</li><li>Facilitate meetings, workshops, and requirement sessions with cross-functional teams</li><li>Assist with data analysis, reporting requirements, and system integration efforts</li><li>Track project deliverables, risks, issues, and change requests as needed</li><li>Help develop and maintain documentation for workflows, system configurations, and standard operating procedures</li><li>Participate in user acceptance testing and help resolve defects or process gaps</li></ul>
2026-07-02T00:00:00Z

Sales Support Associate

Toms River, NJ
onsite
Temporary / Contract
23.19 - 23.19 USD / Hourly
We are looking for a Sales Support Associate to provide on-site administrative and marketing support to a busy real estate team in New Jersey. This Contract position is expected to run for 3 months, with the possibility of extension, and offers an excellent opportunity for someone who thrives in a fast-paced, deadline-driven environment. The ideal candidate is organized, detail-oriented, and confident managing multiple priorities while producing high-quality client-facing materials and supporting daily office operations. Responsibilities: • Coordinate schedules, meetings, travel arrangements, and event logistics to keep daily business activities running smoothly. • Respond to routine client and internal inquiries, resolve scheduling issues, and serve as a dependable point of contact for ongoing support needs. • Prepare and update presentations, proposals, flyers, offering materials, maps, and floor plans using approved branding standards. • Process commission-related documentation and expense reports in accordance with company guidelines and established timelines. • Maintain accurate records across databases, reporting tools, content libraries, websites, and prospect tracking resources. • Conduct market research and organize findings into clear, client-ready deliverables that support sales efforts. • Partner with teams across marketing, research, and finance to gather information and incorporate data into reports and presentations. • Assist with administrative tracking and updates within internal systems while ensuring information remains current and organized.
2026-07-06T00:00:00Z

Technical Systems Engineer III (Contractor)

Stone Mountain, GA
onsite
Temporary / Contract
43 - 48 USD / Hourly
Technical Systems Engineer IIILocation: Stone Mountain, GA (Atlanta Market)Job Type: Contract, 6 Month Assignment with Potential Extension or ConversionSchedule: Hybrid (Approximately 70% from home / 30% Field Work)OverviewWe are seeking a Technical Systems Engineer III to support a large-scale 5G wireless deployment focused on data services within the Atlanta market. This opportunity is ideal for an experienced wireless engineer with strong Samsung network deployment experience who can independently manage market activities, coordinate field efforts, and support system implementation and performance optimization.This role requires a high level of autonomy, with responsibilities split between remote engineering work and onsite field support throughout the market. Travel within the Atlanta area is expected, including drives of up to approximately two hours.Key Responsibilities<ul><li>Support the planning, engineering, deployment, and optimization of wireless systems infrastructure.</li><li>Execute and manage 5G network deployment activities across the assigned market.</li><li>Perform system implementation, integration, testing, and troubleshooting.</li><li>Monitor network and system performance, identifying and resolving issues as needed.</li><li>Coordinate field activities and provide technical guidance during deployment efforts.</li><li>Utilize Samsung network management and deployment tools, including Samsung USM and/or WFM.</li><li>Maintain project documentation, reports, and deployment records.</li><li>Work independently to manage market-related engineering activities while collaborating with cross-functional teams.</li><li>Support ongoing network improvements, upgrades, and operational initiatives.</li></ul>
2026-07-09T00:00:00Z

IT Security & Support Manager

Enka, NC
onsite
Permanent / Full Time
130000 - 160000 USD / Yearly
We are looking for an experienced IT Security & Support Manager to lead cybersecurity operations and user support services in Asheville, North Carolina. This position combines strategic oversight with hands-on leadership, guiding security initiatives, strengthening service delivery, and promoting a reliable technology environment across the organization. The ideal candidate brings a strong background in cyber risk management, enterprise IT operations, and team leadership, with the ability to coordinate effectively across technical teams, business stakeholders, and external partners. Responsibilities:• Oversee daily IT support activities and service management practices to ensure dependable, high-quality assistance for end users.• Design, implement, and refine the organization’s cybersecurity program in alignment with established security controls and governance standards.• Direct enterprise-wide vulnerability management, security event monitoring, and coordinated response efforts for identified threats.• Act as the lead decision-maker during cybersecurity incidents, driving containment, recovery, root-cause review, and formal documentation.• Work closely with third-party security providers, auditors, insurance representatives, and other external partners to support risk and compliance objectives.• Maintain and regularly validate incident response, disaster recovery, and business continuity plans to improve organizational resilience.• Champion security awareness efforts by developing and managing training programs that strengthen employee understanding of cyber risks and safe practices.• Manage help desk and support delivery functions, using service metrics and user feedback to improve responsiveness, efficiency, and overall experience.• Partner with infrastructure, operations, and development teams to promote secure system design, assess technology risks, and support compliant architecture across enterprise and manufacturing environments.• Lead, coach, and resource cybersecurity and IT support team members while tracking audit remediation activities to ensure timely corrective action.
2026-07-06T00:00:00Z

Sales Support Admin

Rochester, NY
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are looking for a Sales Support Admin to join a manufacturing team in Rochester, New York. This Long-term Contract position focuses on delivering responsive customer support, handling order-related activities, and serving as a reliable point of contact for incoming inquiries. The ideal candidate is comfortable in a fast-paced call center environment and can manage both communication and administrative tasks with accuracy and professionalism. Responsibilities: • Respond to incoming customer calls and messages with timely, courteous, and solution-focused service. • Enter and update customer orders accurately while ensuring all details are recorded correctly. • Support customers with product, order, and service questions by providing clear and helpful information. • Handle a steady volume of inbound interactions and place outbound follow-up calls when additional communication is needed. • Coordinate with internal teams to resolve customer concerns, order issues, and service-related requests. • Maintain organized records of customer interactions, order activity, and follow-up actions. • Monitor open requests and ensure pending items are addressed in a timely manner. • Assist with sales support administration duties that help maintain smooth daily operations.
2026-07-01T00:00:00Z

Claims Admin Support Spec Int

Maitland, FL
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a dependable Claims Admin Support Spec Int to provide day-to-day administrative assistance in a busy office environment in Colchester, VT. This Long-term Contract position is ideal for someone who enjoys organized, detail-focused work and can manage routine support tasks with accuracy and professionalism. The person in this role will help keep office operations running smoothly by handling documents, mail, supplies, visitor support, and other clerical activities while working under direct supervision. Responsibilities:• Monitor inventory levels for office materials and arrange replenishment to ensure daily operations remain uninterrupted.• Use standard office equipment such as copiers, printers, and fax machines, and help keep these tools in working order for the team.• Support secure records handling by preparing materials for shredding and coordinating pickups with approved service providers.• Manage document workflows by creating, locating, organizing, copying, scanning, and delivering files as needed.• Welcome visitors, route them appropriately, and address basic questions in a courteous and timely manner.• Receive, sort, and distribute incoming mail and package deliveries from carriers such as FedEx and other courier services.• Draft routine written communications and provide general clerical assistance for meetings, file retention, and related office activities.• Complete additional administrative assignments such as research, reporting, searches, and other support tasks requested by leadership.• Travel occasionally when needed to support business-related administrative activities.
2026-07-09T00:00:00Z

Customer Service Specialist

Ontario, CA
onsite
Temporary / Contract
22 - 26 USD / Hourly
Our company is seeking a contract Customer Service Specialist to support daily customer interactions and help ensure a positive service experience. This role is ideal for someone who is detail-oriented, organized and passionate about helping customers resolve questions and concerns in a fast-paced environment. Key Responsibilities: Respond to customer inquiries by phone, email and chat in a professional and timely manner Resolve customer issues related to orders, accounts, billing or service requests Maintain accurate records of customer interactions in company systems Escalate complex issues to the appropriate internal team when needed Provide product and service information to customers Support administrative tasks related to customer accounts and service operations Follow company procedures and service standards to ensure customer satisfaction
2026-07-10T00:00:00Z

Customer Service Specialist

Neenah, WI
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a customer-focused Customer Service Specialist to support lead engagement and client communication for a contract position based in Wisconsin. In this role, you will connect with prospective customers, respond quickly to inquiries, and help guide opportunities forward through consistent outreach and thoughtful follow-up. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while managing multiple conversations in a fast-paced environment. This opportunity is well suited for someone who enjoys building relationships, solving problems, and contributing to a positive customer experience. Responsibilities:• Respond to incoming inquiries in a timely manner and maintain steady follow-up to keep prospects engaged throughout the process.• Develop positive relationships with prospective clients by understanding their needs, addressing concerns, and creating confidence in the service experience.• Record, organize, and update lead interactions accurately within company systems to ensure clear visibility into activity and next steps.• Coordinate appointments and support movement of promising opportunities through the sales pipeline.• Work closely with internal partners to deliver a smooth and consistent experience for customers at every stage of engagement.• Handle email and phone communications with care while managing multiple browser-based tools and customer records.• Assist customers with general service questions and basic connectivity-related concerns, escalating issues when appropriate.• Build knowledge of industry practices, internal workflows, and relevant market information to improve service quality and effectiveness.
2026-06-24T00:00:00Z

Customer Service Specialist

Greensboro, NC
onsite
Temporary / Contract
19.1805 - 22.209 USD / Hourly
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry. Responsibilities: • Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency. • Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction. • Operate multi-line phone systems to manage and prioritize incoming calls effectively. • Perform accurate data entry to document customer interactions and maintain records. • Collaborate with team members to ensure seamless communication and service delivery. • Utilize Windows PC systems to access and update customer information. • Maintain a thorough understanding of company policies to provide consistent and accurate information. • Identify and escalate unresolved issues to appropriate departments for further assistance. • Monitor call center operations and contribute to process improvement initiatives. • Uphold a positive and helpful attitude while managing challenging situations with customers.
2026-06-24T00:00:00Z

IT Field Service Technician

East Hartford, CT
onsite
Permanent / Full Time
58000 - 68000 USD / Yearly
We are looking for an IT Field Service Technician to deliver hands-on technical support for clients across East Hartford, Connecticut and the surrounding area. This position is ideal for someone who enjoys working directly with users, resolving a wide range of infrastructure and desktop issues, and maintaining a high standard of service in the field. The role combines on-site troubleshooting, system setup, and clear documentation to help keep client environments stable, secure, and efficient. Responsibilities: • Travel to customer sites within the local service area to diagnose and resolve technical issues on-site. • Deploy, configure, and support Windows-based computers, including both hardware components and installed applications. • Install and troubleshoot networking equipment such as switches, routers, firewalls, wireless systems, printers, and related peripherals. • Investigate and resolve server-side problems involving Windows Server environments, Active Directory, and connected services. • Maintain accurate service records, update support tickets, and communicate progress to clients using service management and documentation tools. • Participate in an after-hours support rotation several times per year to assist with urgent client needs outside standard business hours. • Provide general technical assistance as needed and contribute to additional field service tasks assigned by leadership.
2026-06-26T00:00:00Z

Operations Support

Albany, NY
onsite
Temporary to Hire
19 - 20 USD / Hourly
If you’re looking to join a team that genuinely values its employees, supports its customers, and makes a positive impact in the community—this could be a great fit. Schedule & FlexibilityThis is a full-time position based on a 40-hour workweek:<ul><li>8-hour shifts with a 30-minute unpaid lunch</li><li>Scheduled within hours of operation: Monday–Friday, 7:00 AM–7:00 PM</li><li>Rotating schedule includes every other Saturday (8:00 AM–2:00 PM)</li><li>Sunday off plus one additional scheduled day off during the week</li></ul>Remote flexibility: Potential for remote work after successful training and at least six (6) months of on-site employment. Position OverviewAs a Customer Service Representative, you’ll be a key point of contact for customers, providing support primarily over the phone. This role combines customer service, problem-solving, and relationship-building in a fast-paced environment.You’ll assist with account-related inquiries, resolve issues, and guide customers through available services—delivering a positive, solutions-focused experience with every interaction. Key Responsibilities<ul><li>Handle a variety of customer inquiries with a focus on first-call resolution (online access, account questions, payments, transactions, etc.)</li><li>Process account updates and transactions accurately and efficiently</li><li>Support customers with account setup, maintenance, and issue resolution</li><li>Assist with payments, transfers, and dispute-related requests</li><li>Provide clear, helpful information on services, tools, and offerings</li><li>Use sound judgment to resolve issues and make customer-focused decisions within guidelines</li><li>Handle sensitive or complex conversations with professionalism and care</li><li>Ensure all interactions align with internal policies and compliance standards</li><li>Stay current on systems, tools, and service updates</li></ul>
2026-06-12T00:00:00Z

Workday Testing Analyst

Norristown, PA
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Workday Testing Analyst to join our team in King of Prussia, Pennsylvania. In this long-term contract position, you will play a pivotal role in ensuring the accuracy and compliance of system changes, particularly related to Workday purge functionality and data retention processes. Your expertise will contribute to maintaining high standards of performance, reliability, and security within the Workday system. Responsibilities: • Develop and implement comprehensive test plans and procedures for Workday integrations and purge functionality. • Create detailed test scripts and generate test data to ensure accurate validation of system processes. • Oversee all testing activities, including execution, documentation, and tracking of issues. • Validate data retention processes and purge logic within Workday to ensure compliance with organizational policies. • Conduct usability testing to evaluate system performance, scalability, reliability, and security. • Document and monitor testing progress and results, providing detailed reports to stakeholders. • Collaborate closely with configuration and compliance teams to ensure thorough testing coverage. • Participate in project meetings and deliver status updates to managers and team leads. • Escalate any testing-related issues promptly to ensure timely resolution. • Maintain a structured and organized approach to testing tasks, adhering to deadlines and project goals.
2026-06-15T00:00:00Z

IT Desktop Technician

Ypsilanti, MI
onsite
Temporary to Hire
25 - 30 USD / Hourly
We are looking for an IT Desktop Technician to support daily technology needs for employees in Michigan. This contract opportunity is ideal for someone who enjoys resolving technical issues, assisting users in person and remotely, and helping maintain reliable desktop environments. The person in this role will contribute to end-user support, device deployment, and ongoing operational projects while delivering responsive and attentive service. Responsibilities: • Provide frontline technical support by responding to user inquiries, documenting issues in the ticketing system, and ensuring requests are tracked accurately from intake through resolution. • Diagnose and resolve desktop, software, and connectivity problems involving Windows systems, Microsoft Office applications, network access, and internally used business tools. • Set up and configure end-user equipment such as desktop computers, projectors, video conferencing devices, printers, and related peripherals to support day-to-day operations. • Prepare and deploy workstation hardware for internal use, including imaging devices, maintaining system builds, and updating asset records. • Support end-user learning by offering basic technical guidance and assisting with user education when new tools or processes are introduced. • Participate in assigned project work, including device migration efforts to Intune and troubleshooting issues that arise during implementation. • Perform repair and maintenance activities for PCs and printers to minimize downtime and keep equipment functioning properly. • Follow established procedures and service expectations while responding promptly to tickets, requests, and user communications. • Maintain an organized and safe work area and provide support outside standard business hours when evening or weekend coverage is needed.
2026-07-09T00:00:00Z

Technical Program Manager II (Contractor)

Irvine, CA
onsite
Temporary / Contract
60 - 65 USD / Hourly
Technical Program Manager II (Contract)Employment Type: Long Term Contract, Potential for Extension or ConversionLocation: Irvine, CA | Onsite/HybridPay: Available on W2 Position OverviewSeeking an experienced Technical Program Manager II to lead and manage complex, enterprise-level IT programs composed of multiple, cross-functional projects. This role is responsible for driving program strategy, aligning initiatives with business objectives, and ensuring successful delivery within scope, timeline, and budget.This position requires strong leadership, deep expertise in project and program management, and the ability to partner with both technical and business stakeholders to deliver large-scale initiatives—particularly within information security, compliance, and audit environments.Key Responsibilities<ul><li>Manage one or more highly complex, enterprise-wide IT programs consisting of multiple projects</li><li>Develop and execute program strategies aligned with business goals and enterprise priorities</li><li>Oversee project integration, ensuring alignment across scope, timelines, and budgets</li><li>Track key milestones and provide guidance and direction to Project Managers</li><li>Communicate program updates, risks, and changes to IT leadership, business stakeholders, and executive teams</li><li>Partner with senior leadership to identify and prioritize opportunities for leveraging technology to meet organizational objectives</li><li>Ensure delivery of program initiatives on time, within budget, and aligned to business and strategic requirements</li><li>Support large-scale enterprise security audit efforts and ensure organizational readiness</li><li>Drive compliance with audit findings, remediation efforts, and ongoing process adherence</li><li>Coordinate development of technical documentation, including system diagrams and architecture artifacts</li></ul>
2026-06-15T00:00:00Z

IT Support

Dallas, TX
onsite
Temporary / Contract
26 - 29 USD / Hourly
Position SummaryA growing healthcare technology organization is seeking two Help Desk Support professionals to assist with a large-scale employee onboarding and systems integration initiative. These roles will provide hands-on technical support for new users, ensuring a smooth transition into company applications, devices, and access management platforms during a high-volume onboarding project. POSITION TITLE: Help Desk Support Analyst (2 Openings)LOCATION: Dallas, TX (Onsite 5 Days per Week)SALARY: $26 - $29/hourDURATION: 6-Month Contract possible extensions RESPONSIBILITIES<ul><li>Provide day-one technical support for newly onboarded employees, including account access, email setup, and application configuration.</li><li>Create, modify, and troubleshoot user accounts within Active Directory, Azure AD, Microsoft 365, and identity management platforms.</li><li>Assist employees with password resets, account lockouts, multi-factor authentication enrollment, and single sign-on setup.</li><li>Support Windows and Mac devices, including workstation deployments, software installations, VPN connectivity, Wi-Fi access, and printer troubleshooting.</li><li>Monitor and update help desk tickets, document resolutions, and escalate complex incidents to higher-level support teams when necessary.</li></ul>
2026-07-02T00:00:00Z

IT Support

Phoenix, AZ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a detail-oriented IT Support specialist to provide dependable technical assistance and hands-on infrastructure support for a growing organization in Phoenix, Arizona. This Long-term Contract opportunity is ideal for someone who combines strong help desk experience with practical networking knowledge across switching, routing, firewalls, and Microsoft-based environments. The role will support daily operations while also contributing to network administration activities tied to organizational acquisition efforts, with a schedule that generally aligns with daytime business hours and may start earlier to support East Coast teams. Responsibilities: • Deliver timely technical support for end users by diagnosing and resolving hardware, software, and access-related issues across the IT environment. • Maintain and troubleshoot network infrastructure, including switching and routing equipment, to promote stable and secure connectivity. • Administer and support firewall technologies, including Palo Alto solutions, by assisting with configuration, monitoring, and issue resolution. • Manage user accounts, permissions, and directory services within Microsoft and Active Directory environments. • Assist with backup processes and recovery readiness to help protect business-critical systems and information. • Support computer hardware setup, upgrades, and replacement activities for desktops, laptops, and related equipment. • Contribute to configuration management and documentation efforts to improve consistency and visibility across supported systems. • Provide network administration support related to organizational acquisition activity, helping integrate and maintain infrastructure as needed.
2026-07-08T00:00:00Z

IT Support

Munster, IN
onsite
Temporary / Contract
17.4135 - 20.163 USD / Hourly
We are looking for a detail-oriented IT Support specialist to join a contract assignment, providing high-quality technical assistance in a user-focused environment. This role supports employees during a Microsoft 365 deployment, helping maintain productivity and a positive support experience across the organization. The ideal candidate brings strong desktop support knowledge, communicates effectively with users at every level, and can resolve issues through both remote and onsite assistance when needed. Responsibilities: • Deliver personalized technical support to end users during the Microsoft 365 rollout, ensuring a smooth and efficient experience. • Respond to support requests, diagnose problems, and resolve desktop, software, and application issues in a timely manner. • Troubleshoot technical concerns remotely and travel onsite when necessary to provide hands-on assistance. • Assist users with Microsoft 365 and Office 365 functionality, including identifying and resolving application-related issues. • Install, remove, and configure software while addressing compatibility or performance problems on desktop systems. • Follow documented support procedures and maintain accurate records of incidents, actions taken, and resolutions. • Escalate advanced or unresolved problems to internal IT or desktop support teams for further investigation. • Provide detail-oriented, customer-focused service while supporting staff members, leadership, and executive-level users. • Support workstation setup and maintenance activities, including desktop hardware, imaging, and Windows 10 environments.
2026-07-08T00:00:00Z

Client Operations Specialist

San Francisco, CA
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
For additional information or questions about this opportunity, feel free to reach out to Jennifer Fukumae via email or LinkedIn. Job Title: Client Operations Specialist Location: San Francisco; HybridSalary: $75-80k + Bonus Robert Half is teaming up with a dynamic Registered Investment Advisor (RIA) firm on the hunt for a driven Client Operations Specialist. If you're looking for a place where you can grow in Operations or take the path towards a Lead Advisor role, this is the perfect opportunity! Join a collaborative, client-focused firm that values community engagement and offers real potential for career advancement. Responsibilities:<ul><li>Collaborate with the Advisory Group and Client Services Team to gain expertise and actively engage in all aspects of the wealth management process.</li><li>Collect and organize client data, including personal and financial goals, to support comprehensive planning.</li><li>Review and analyze client financial documents to assess their current financial position.</li><li>Assist in creating and developing client financial plans, investment policy statements, and detailed portfolio reports.</li></ul>
2026-07-11T00:00:00Z

Technical Project Manager

Irvine, CA
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for an experienced Technical Project Manager to lead complex IT initiatives and keep cross-functional teams aligned on delivery goals in Irvine, California. This Long-term Contract position is ideal for someone who can guide Agile execution, manage project plans, and maintain clear communication with stakeholders across the organization. The role requires a strong blend of technical project leadership, structured governance, and hands-on coordination using modern project tracking tools. Responsibilities: • Lead end-to-end planning and execution of IT projects, ensuring scope, timelines, budget, and deliverables remain on track. • Facilitate Agile Scrum ceremonies, support team accountability, and help remove barriers that affect delivery progress. • Partner with business and technical stakeholders to define priorities, align expectations, and communicate project status clearly. • Build and maintain detailed project roadmaps, schedules, risk logs, and action plans to support successful outcomes. • Use Atlassian Jira to organize work, monitor sprint progress, and provide visibility into milestones and team performance. • Identify project risks, dependencies, and issues early, then drive mitigation strategies to reduce delivery impact. • Coordinate across multiple teams and consultants to ensure technical efforts are integrated effectively and completed with quality. • Support project governance by preparing updates, documentation, and reporting for leadership review and decision-making.
2026-06-15T00:00:00Z

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