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168 results for Technical Support Analyst jobs

Salesforce End User Support

Portland, Oregon
onsite
Temporary / Contract
60 - 65 USD / Hourly
Robert Half is seeking a Salesforce Administrator to evaluate, document, and improve business processes for a non-profit organization based in Portland, OR. Apply today! Duration: Through to January 2027 to startLocation: 100% OnsiteSchedule: Monday - Friday at 8am to 5pm PST Job Responsibilities:<ul><li>Provide one-on-one Salesforce coaching and support sessions for approximately 35 users.</li><li>Proactively schedule time with users rather than waiting for support requests.</li><li>Support users across the full spectrum of proficiency, from individuals who have never logged in to experienced users needing advanced reporting assistance.</li><li>Troubleshoot Salesforce navigation, reporting, dashboard, data entry, and usability questions.</li><li>Assist users with report creation, dashboards, and data access.</li><li>Lead small-group training sessions, office hours, and power-user workshops.</li><li>Support testing and validation efforts related to enhancements and releases.</li><li>Partner with Salesforce administrators, developers, and vendors on escalated issues.</li><li>Identify recurring challenges and recommend adoption and process improvements.</li><li>Deliver high-touch support to users ranging from administrative staff through executive leadership.</li></ul>
2026-09-21T00:00:00Z

Technology Manager

New Braunfels, Texas
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
We are looking for a Restaurant Technology Manager to lead day-to-day technology support and system reliability for a multi-location hospitality organization in Texas. This on-site role is suited for a hands-on IT specialist who can resolve technical issues, partner with business leaders, and keep essential platforms performing effectively across operations. The position also plays an important role in coordinating vendors, strengthening user adoption, and guiding technology enhancements that support the business as it grows. Responsibilities: • Oversee the performance and upkeep of hardware, software, and operational technology used across multiple hospitality sites. • Diagnose and resolve issues affecting computers, mobile devices, peripherals, network components, and restaurant-related systems. • Organize device installations, refreshes, repairs, and replacements while maintaining accurate records for asset tracking and lifecycle planning. • Support cloud-based business applications by managing user access, system settings, and day-to-day functionality. • Monitor connections and data flow between core platforms, partnering with providers and internal teams to address disruptions quickly. • Deliver responsive technical assistance to employees, including account setup and removal for new hires and departing staff. • Create clear training materials and support documentation to help users adopt systems confidently and solve common issues independently. • Manage relationships with external technology vendors, including service coordination, license oversight, and review of support agreements. • Contribute to budgeting, cost control, and process improvement efforts by evaluating technology spending and identifying practical efficiencies. • Lead or support rollouts, upgrades, relocations, and expansion-related technology projects, including testing, deployment coordination, and occasional after-hours support when business needs require it.
2026-09-14T00:00:00Z

Service Specialist

West Henrietta, New York
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Service Specialist to join a Contract opportunity supporting payroll services operations in West Henrietta, New York. In this customer-facing role, you will assist clients with background screening activities, provide timely updates, and help ensure a smooth service experience. The position requires strong communication, sound judgment, and the ability to manage a steady workload while meeting established performance expectations. Responsibilities: • Provide responsive support to clients using the HireRight background screening platform, ensuring each interaction is handled with professionalism and care. • Monitor pending cases and proactively follow up on unresolved items so work is completed within defined service timelines. • Build and apply working knowledge of assigned payroll and service offerings, along with relevant policies and operating guidelines. • Record client conversations, updates, and case details accurately to maintain complete service documentation. • Use internal systems and software tools effectively to manage requests, enter data, and track activity across accounts. • Recognize workflow inefficiencies and share practical recommendations with leadership to improve team performance and service quality. • Offer guidance and day-to-day support to newer team members by sharing effective service practices and process knowledge. • Manage high-volume tasks with strong organization and prioritization while maintaining accuracy in data entry and administrative support work.
2026-08-21T00:00:00Z

IT Hardware Technician

Savannah, Georgia
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an IT Hardware Technician to join our Information Technology team. This contract opportunity is ideal for a hands-on team member who enjoys supporting end users, maintaining core workplace technology, and assisting with cabling and physical security installations across multiple sites. In this role, you will help keep systems running smoothly by resolving technical issues, preparing equipment for users, and contributing to network and infrastructure projects. Responsibilities: • Deliver first- and second-level technical assistance for computers, laptops, printers, mobile devices, and other workplace hardware. • Configure, maintain, and troubleshoot Windows-based systems to support day-to-day business operations. • Manage directory services tasks such as setting up user profiles, updating access rights, resetting credentials, and maintaining group memberships. • Support Microsoft 365 tools, including email, collaboration, file storage, and document-sharing platforms. • Prepare, deploy, and maintain end-user equipment and software for both onboarding and ongoing operational needs. • Investigate and resolve workstation, wireless, and general network connectivity issues across supported locations. • Install and service IP camera equipment, surveillance technology, access control devices, and related physical security systems. • Perform low-voltage cabling work, including routing, labeling, terminating, and testing Cat5e and Cat6 infrastructure. • Maintain clear technical documentation such as issue records, system details, cabling information, and network diagrams. • Work with outside vendors and internal stakeholders on upgrades, relocations, equipment rollouts, and infrastructure improvements.
2026-09-03T00:00:00Z

IT Support

Jacksonville, Florida
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking an IT Support Specialist to provide hands-on technical support to end users in a fast-paced environment. This role is ideal for someone with strong troubleshooting skills, excellent customer service, and experience supporting Microsoft technologies.Responsibilities<ul><li>Provide desktop and laptop support for end users</li><li>Troubleshoot Windows operating systems and Office 365 issues</li><li>Support hardware, software, printers, and mobile devices</li><li>Manage user accounts and permissions within Active Directory</li><li>Install, configure, and deploy workstations and software</li><li>Document issues and resolutions within the ticketing system</li><li>Escalate complex technical issues when necessary</li></ul>
2026-09-08T00:00:00Z

IT Support

West Chicago, Illinois
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an IT Support specialist to provide hands-on technical assistance for end users in West Chicago, Illinois. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving day-to-day technology issues, delivering strong customer service, and supporting a wide range of workplace devices and applications. The role will focus on maintaining reliable desktop and mobile computing environments while helping employees stay productive through timely troubleshooting and support. Responsibilities: • Provide direct technical support for employees by diagnosing and resolving hardware, software, and operating system issues across desktop and laptop environments. • Assist users with Microsoft 365 applications, including Outlook, Teams, OneDrive, and other commonly used productivity tools. • Set up, configure, and deploy computers and related equipment for new employees, replacements, and ongoing business needs. • Support mobile technology by troubleshooting connectivity, application, and device issues on both Android and iOS platforms. • Maintain and resolve service desk tickets while documenting incidents, requests, solutions, and useful knowledge articles with clear detail. • Deliver deskside support for peripherals such as printers, scanners, and other end-user equipment to ensure consistent workplace functionality. • Use structured troubleshooting methods to identify root causes, apply effective fixes, and escalate more complex issues when needed. • Contribute to endpoint support activities, including device management tasks and participation in an on-call rotation as required.
2026-09-14T00:00:00Z

Technical Program Manager III (Contractor)

Philadelphia, Pennsylvania
onsite
Temporary / Contract
55 - 60 USD / Hourly
Technical Program Manager IIILocation: Philadelphia, PA (Hybrid - 4 Days Onsite / 1 Day Remote)Employment Type: Long Term ContractOverviewWe are seeking an experienced Technical Program Manager III to support large-scale software delivery initiatives within a Connected Living technology organization. This role will drive cross-functional programs focused on customer-facing application platforms, partnering closely with engineering, product, and business stakeholders to deliver complex initiatives from planning through deployment.The ideal candidate combines strong program management expertise with a solid understanding of software development environments, enabling them to anticipate risks, facilitate technical discussions, and drive successful outcomes across multiple teams.Key Responsibilities<ul><li>Lead one or more complex enterprise technology programs consisting of multiple interconnected projects.</li><li>Develop and maintain program strategies, project roadmaps, schedules, milestones, and delivery plans.</li><li>Coordinate software release activities and support deployment planning across multiple teams.</li><li>Partner with engineering, product, and business stakeholders to ensure alignment on priorities, dependencies, and deliverables.</li><li>Identify, assess, and mitigate program risks while proactively resolving issues that may impact delivery.</li><li>Track key project milestones and recommend adjustments to scope, schedule, resources, and priorities as needed.</li><li>Facilitate sprint planning and cross-functional planning activities.</li><li>Provide executive-level status reporting, leadership updates, and program communications.</li><li>Support complex technical initiatives involving APIs, system integrations, software troubleshooting, and platform dependencies.</li><li>Collaborate with internal and external partner teams to ensure successful end-to-end delivery.</li><li>Drive accountability, encourage solution-focused discussions, and help teams achieve measurable outcomes.</li></ul>
2026-09-11T00:00:00Z

Technical Project Manager

Mount Laurel, New Jersey
onsite
Temporary / Contract
45 - 49 USD / Hourly
Technical Project Manager II Location: Hybrid 4x Onsite Weekly, Mount Laurel, NJJob Type: ContractPay: Available on W2OverviewWe are seeking an experienced Technical Project Manager II to lead and deliver complex IT initiatives in a fast-paced enterprise environment. This role is responsible for managing large-scale programs consisting of multiple concurrent projects, driving Agile best practices, and ensuring successful delivery of technology solutions that align with business objectives.The ideal candidate will bring a strong background in Agile project management, Scrum leadership, stakeholder communication, and enterprise program delivery, along with a proven ability to coordinate cross-functional teams and deliver results on time and within budget.Key Responsibilities<ul><li>Manage complex, enterprise-scale IT programs and projects from initiation through delivery.</li><li>Lead Agile teams and promote Scrum principles, values, and best practices.</li><li>Serve as a Scrum Master and Agile leader, coaching teams on Agile methodologies and tools.</li><li>Develop and maintain project plans, schedules, budgets, milestones, and resource allocations.</li><li>Track and report project KPIs, risks, dependencies, and overall program health.</li><li>Ensure projects remain aligned with business goals, priorities, and strategic objectives.</li><li>Coordinate activities across multiple engineering, development, and business teams.</li><li>Communicate project strategy, status updates, risks, and changes to technical and business stakeholders.</li><li>Identify delivery risks and drive mitigation strategies to support successful outcomes.</li><li>Partner with leadership teams to prioritize technology initiatives and maximize business value.</li><li>Facilitate collaboration between engineering, deployment, and operational teams to improve solution delivery and sustainability.</li><li>Monitor project portfolios and recommend adjustments to scope, timing, resources, or budgets as needed.</li></ul>
2026-09-11T00:00:00Z

Technical Project Manager

Philadelphia, Pennsylvania
onsite
Temporary / Contract
55 - 60 USD / Hourly
Technical Project ManagerLocation: Hybrid in Philadelphia, PADuration: Through 12/31/2026, extensions likely Seeking a senior-level Technical Project Manager with extensive Agile and Scrum experience to lead complex, enterprise-wide IT programs consisting of multiple concurrent projects. This role will partner with technology and business leadership to drive strategic initiatives, oversee project delivery, coach Agile teams, and ensure alignment between engineering, deployment, and business objectives. The ideal candidate is an experienced Scrum leader with strong program management expertise, a servant-leadership mindset, and a proven track record of delivering large-scale technology initiatives. Responsibilities:<ul><li>Manage one or more highly complex, enterprise-wide IT programs consisting of multiple projects.</li><li>Develop program strategies, business cases, and high-level project plans aligned with organizational objectives.</li><li>Lead Agile project execution and coach teams on Agile processes, methodologies, and tools.</li><li>Serve as a Scrum leader, ensuring proper adoption of Scrum values, principles, and practices.</li><li>Monitor project schedules, resource utilization, milestones, and key performance indicators (KPIs).</li><li>Provide regular status updates and communicate program direction, progress, risks, and changes to stakeholders.</li><li>Manage project scope, timelines, and budgets, adjusting plans as business needs evolve.</li><li>Track project milestones and recommend corrective actions to maintain delivery objectives.</li><li>Establish program milestones, monitor adherence to plans, and drive risk mitigation strategies.</li><li>Coordinate efforts across multiple engineering and development teams.</li><li>Act as a liaison between engineering and deployment teams to ensure requirements, design considerations, and operational sustainability are incorporated into solutions.</li><li>Partner with business and IT leadership to identify and prioritize technology initiatives that support strategic goals.</li><li>Ensure projects are delivered on time, within budget, and in alignment with business requirements.</li></ul>
2026-08-31T00:00:00Z

Customer Success Specialist

Basking Ridge, New Jersey
remote
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Success Specialist to support customers in a fast-paced remote service environment. This long-term contract opportunity is ideal for someone who communicates clearly, stays calm under pressure, and enjoys helping people resolve questions efficiently. The right candidate is comfortable using digital tools, managing a high volume of interactions, and delivering thoughtful, solution-oriented support with empathy. Responsibilities: • Handle a large number of customer inquiries by phone and other communication channels while maintaining a helpful and detail-oriented approach • Provide responsive support to customers by listening carefully, identifying concerns, and guiding them toward effective resolutions • Assist with basic troubleshooting for remote technology and commonly used applications to maintain smooth customer interactions • Use communication and collaboration platforms to manage daily service activities • Navigate multiple browser windows and systems efficiently to research issues, document interactions, and follow up as needed • Apply sound judgment and empathy during each customer conversation, especially when addressing sensitive or urgent concerns • Maintain accurate records of customer issues, actions taken, and outcomes to support service quality and continuity
2026-09-01T00:00:00Z

Customer Success Specialist

Rayville, Louisiana
onsite
Temporary to Hire
17 - 20 USD / Hourly
We are looking for a detail-oriented Customer Success Specialist to support commercial lending operations in Rayville, Louisiana. This contract opportunity with permanent potential is ideal for someone who can manage documentation with precision, coordinate effectively across teams, and help ensure commercial loan files are complete, compliant, and ready for closing. The person in this role will contribute to accurate loan package preparation, documentation review, and due diligence activities tied to commercial and real estate lending. Responsibilities:• Prepare commercial loan and collateral documentation for a variety of lending transactions while maintaining alignment with bank standards and applicable legal requirements.• Review participation loan files for both purchased and sold transactions to confirm completeness, accuracy, and proper execution.• Examine existing loan and collateral records during renewals or new originations to identify and resolve documentation issues tied to previously pledged assets.• Coordinate with attorneys and other external partners when legal support is needed to move commercial loan closings forward.• Gather and evaluate pre-closing materials such as approval records, borrower organizational documents, lien search results, title work, insurance coverage, flood compliance items, environmental reports, and appraisal documentation.• Verify that borrower authority, collateral protection, lien position, and underwriting support meet internal policy expectations before closing.• Support secondary quality reviews of loan packages to reduce documentation errors and strengthen file accuracy prior to finalization.• Work closely with lending and documentation staff to assist with due diligence efforts and the preparation of complete commercial loan files.
2026-08-28T00:00:00Z

Customer Success Specialist

Wilmington, Delaware
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Customer Success Specialist/Claims Processor to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally. Responsibilities:• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.• Enter, review, and validate claim data according to established procedures and quality expectations.• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.• Support additional administrative assignments and special projects as business needs require.
2026-09-18T00:00:00Z

Customer Success Specialist

Basking Ridge, New Jersey
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Success Specialist to support customers from a remote work environment while delivering responsive, detail-oriented service. This Long-term Contract position is based in Basking Ridge, New Jersey, and is ideal for someone who communicates clearly, handles a fast-paced workload with empathy, and is comfortable navigating digital tools throughout the day. The right candidate brings customer support experience, sound judgment, and the ability to resolve issues efficiently while maintaining a positive customer experience. Responsibilities: • Respond to a high volume of customer inquiries with patience and a service-focused approach. • Provide clear and thoughtful support over phone and other communication channels, using sound judgment to address a wide range of customer needs. • Troubleshoot basic technical issues encountered in a work-from-home setting, including problems related to computers, applications, and browser use. • Navigate multiple systems and browser windows efficiently to research information, document interactions, and complete follow-up tasks. • Use collaboration and communication platforms such as Google Meet, Slack, and Gmail to stay connected with team members and support daily operations. • Communicate solutions in a concise and easy-to-understand manner, ensuring customers feel heard and supported. • Maintain accurate records of customer interactions and actions taken to help ensure timely resolution and continuity of service.
2026-09-01T00:00:00Z

Customer Success Specialist

Research Triangle Park, North Carolina
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are looking for a Customer Success Specialist to support client interactions and deliver a responsive service experience in Research Triangle Park, North Carolina. This contract opportunity with permanent potential is ideal for someone who communicates clearly, resolves issues efficiently, and thrives in a fast-paced support setting. The role focuses on helping customers navigate service questions, troubleshoot connectivity concerns, and maintain positive ongoing relationships through phone and email support. Responsibilities: • Respond to customer inquiries through phone and email with professionalism, accuracy, and urgency. • Guide customers through account, service, or product-related questions while ensuring a positive experience. • Investigate and resolve connectivity-related concerns by identifying issues and providing practical next steps. • Manage multiple browser-based tools and systems efficiently to document interactions and access customer information. • Track customer concerns thoroughly and maintain clear, up-to-date records of all support activity. • Collaborate with internal teams when escalation is needed to ensure timely issue resolution. • Monitor recurring customer challenges and share feedback that may improve service delivery and satisfaction.
2026-08-21T00:00:00Z

IT Helpdesk

Everett, Washington
onsite
Temporary / Contract
27 - 32 USD / Hourly
Robert Half is seeking an IT Support Specialist to support a client in the financial services industry based in Everett, Washington. This role involves Tier 1 Support end user support, onboarding/offboarding users and supporting through hardware and software issues. The position is 100% Onsite in Everett, Washington, that is 3-month contract with potential to extend or convert. Apply today! Job Details: Schedule: Monday-Fridays (7AM-4PM)Duration: 3-month contractLocation: 100% Onsite in Everrett, Washington Job Responsibilities: <ul><li>Provide Tier 1 support for employee hardware, software, login, connectivity, printer, headset, and workstation issues.</li><li>Own assigned service desk tickets from intake through resolution, including timely updates, documentation, follow-up, and proper closure.</li><li>Assist with password resets, MFA, account access, application access, and routine user provisioning/deprovisioning tasks within approved procedures.</li><li>Set up, troubleshoot, replace, and maintain laptops/desktops, monitors, docking stations, phones/headsets, and other end-user equipment.</li><li>Support employees working in the office, remotely, and through remote-desktop environments.</li><li>Provide first-line troubleshooting for systems employees use day-to-day, such as Microsoft 365, Teams, and other company applications; escalate application-specific issues when appropriate.</li><li>Communicate clearly with users, respond through the existing ticket/email thread, set expectations, and confirm resolution before closing requests.</li></ul>
2026-09-17T00:00:00Z

Customer Operations Specialist

Newton, Massachusetts
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
*CUSTOMER OPERATIONS - Our client is seeking a team-oriented individual to join their in-house customer service operations. The role includes responsibilities such as ensuring timely and cost-effective product delivery, managing shipping or delivery issues, and effective communication with impacted parties. Tasks will also include order processing, shipping logistics, customer support, inventory coordination, warehouse communication, data analysis, and cross-functional collaboration. The ideal candidate will be able to excel in a non-structured work environment-friendly approach. If this sounds like you, we should chat! - Bachelor's Degree in Business, Finance, or related discipline, required - Excellent written and verbal communication skills - Technical proficiency using Microsoft Office Suite
2026-09-02T00:00:00Z

Human Resources, Support

Golden Valley, Minnesota
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a detail-oriented recruiting support specialist to coordinate interview logistics and help deliver a seamless hiring experience. This Long-term Contract position supports talent acquisition operations through scheduling, candidate communication, process tracking, and close collaboration with recruiters and hiring partners. The role requires regular onsite presence at least four days per week, with flexibility to work onsite up to five days based on business demand. Success in this position will come from strong organization, professionalism, and the ability to manage multiple priorities in a fast-moving environment. Responsibilities: • Organize and confirm interview schedules, ensuring candidates, interview teams, and stakeholders have accurate and timely information. • Oversee interview-day coordination by guiding logistics, resolving issues quickly, and helping create a positive and welcoming candidate experience. • Administer pre-employment steps such as required contingencies, status updates, and follow-through to keep hiring activity moving efficiently. • Maintain accurate candidate and workflow records in Workday Recruiting and related business tools, while preparing updates and reports as needed. • Collaborate with recruiters and hiring leaders to support execution of recruiting plans and improve coordination across the hiring process. • Communicate clearly with candidates, employees, and external partners to provide responsive support and consistent follow-up. • Contribute to special projects and process improvement efforts identified by talent acquisition leadership. • Adapt to changing priorities, scheduling demands, and business needs while maintaining quality and attention to detail.
2026-09-14T00:00:00Z

Exception Information Technology

Kansas City, Kansas
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a detail-oriented Purchase & Sales Specialist to support IT procurement, asset coordination, and inventory-related operations in Kansas City, Kansas. This Long-term Contract position focuses on sourcing network equipment, managing shipments, maintaining accurate records, and partnering with internal teams to ensure timely purchasing and asset handling. The role also contributes to account and asset consolidation activities tied to acquisitions while helping maintain strong service standards across financial and operational workflows. Responsibilities: • Source network hardware and related accessories from approved suppliers while balancing cost, availability, and business needs. • Negotiate and apply pricing advantages such as vendor programs, carrier incentives, promotional offers, and bulk purchasing opportunities to improve overall spend. • Coordinate outbound deliveries, monitor shipment status, and ensure equipment reaches intended destinations on schedule. • Process inbound deliveries promptly, confirm received items, and update inventory or asset records with accuracy. • Manage the retirement lifecycle of IT and infrastructure equipment, including collection, decommissioning, and environmentally responsible disposal or recycling. • Support acquisition-related activities by consolidating accounts, transferring assets, and helping align records across entities. • Work closely with Accounting to investigate and resolve internal billing, expense allocation, and chargeback discrepancies. • Prepare and maintain documentation for procurement activity, asset tracking, offboarding steps, and decommissioning procedures. • Produce reports related to financial activity, inventory status, licensing, and asset management to support operational decisions.
2026-09-21T00:00:00Z