<p>We are looking for a skilled Site Support Technician to join our team in Coppell, Texas. In this long-term contract role, you will play a vital part in ensuring the smooth operation of a franchisee training facility. This position involves providing technical support for audiovisual setups, assisting remote users with connectivity issues, and handling various IT support tasks.</p><p><br></p><p><strong>Title: Site Support Technician </strong></p><p><strong>Location: Coppell, Tx </strong></p><p><strong>Pay: $30-35 per hour </strong></p><p><strong>Duration: 12 Month Contract </strong></p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on support for audiovisual equipment, including projectors and other presentation tools.</p><p>• Assist remote users in resolving connectivity challenges to ensure seamless access to resources.</p><p>• Manage and resolve IT support tickets related to a variety of hardware and software issues.</p><p>• Perform basic network troubleshooting to identify and resolve connectivity problems.</p><p>• Handle Active Directory tasks such as password resets and user account management.</p><p>• Troubleshoot and resolve hardware issues on-site to maintain equipment functionality.</p><p>• Collaborate with team members to deliver effective solutions for technical challenges.</p><p>• Maintain a high level of customer service while addressing technical concerns promptly.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p>
<p><strong>Position Summary:</strong></p><p>We are seeking a <strong>Technical Business Analyst / Applications Analyst</strong> to support, enhance, and lead the implementation of enterprise systems, with a focus on <strong>systems integration, APIs, and reporting</strong>. While experience with Ellucian Colleague is a plus, we welcome candidates with expertise in other ERP systems or enterprise platforms used in higher education. The ideal candidate will have a strong background in business analysis, system configuration, and cross-platform integrations, particularly with cloud-based technologies.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage projects related to the implementation, enhancement, and integration of ERP or enterprise systems (e.g., finance, housing, HR, admissions).</li><li>Collaborate with stakeholders to gather, document, and analyze business and technical requirements.</li><li>Translate business needs into system functionality through configuration, workflow design, and limited coding/customization.</li><li>Work with APIs and integration tools to ensure seamless data exchange across systems.</li><li>Design and support reports and dashboards to meet operational and strategic decision-making needs.</li><li>Create and maintain documentation for system configurations, workflows, data mappings, and integrations.</li><li>Deliver user training and provide ongoing support for system users and departments.</li><li>Stay informed of best practices and trends in ERP systems, data integration, and higher education technology.</li></ul><p><br></p>
<p>We are looking for a talented Business Intelligence (BI) Consultant to join our team in Dallas, Texas. In this Contract-to-Permanent position, you will play a key role in leveraging Microsoft tools to enhance data analysis, reporting, and integration across various operational areas. This role offers an exciting opportunity to work on in-house design and development projects while contributing to meaningful organizational goals.</p><p><br></p><p>Title: Business Systems Analyst / Technical Support </p><p>Location: South Dallas, Tx </p><p>Duration: 3 Month Contract to Hire </p><p>Pay $35-40 per hour </p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Develop and optimize Power BI dashboards and reports using Microsoft Fabric, Power Query, and the M language.</p><p>• Integrate data from core SaaS applications into Power BI, utilizing data extracts provided by application providers.</p><p>• Collaborate with teams to enhance and customize core operational applications, including clinical, financial, donor management, and payroll systems.</p><p>• Assist with user-defined fields, application extensions, and reporting adjustments to meet program team needs.</p><p>• Provide support and guidance to staff on Office 365 tools, including SharePoint, Teams, and Microsoft Forms.</p><p>• Analyze and work with relational databases, such as Azure SQL Database, to ensure efficient data processing.</p><p>• Utilize Microsoft Power Apps and Power Automate to streamline workflows and improve data integration.</p><p>• Learn and understand key business processes within the organization to align BI solutions with operational goals.</p><p>• Contribute to a collaborative and mission-driven environment, supporting the organization's values.</p>
We are looking for a highly skilled Systems Analyst to join our team in Stamford, Connecticut. This long-term contract position offers an excellent opportunity to leverage your expertise in system analysis, Active Directory, and compliance within an enterprise environment. The ideal candidate will bring a strong understanding of federal regulations and technical proficiency to help drive solutions and improve processes.<br><br>Responsibilities:<br>• Analyze and document business requirements to ensure alignment with organizational goals.<br>• Manage and maintain Active Directory systems, ensuring security and functionality.<br>• Collaborate with stakeholders to design and implement technical solutions.<br>• Perform detailed system analysis to identify areas for improvement and optimization.<br>• Ensure compliance with federal regulations and organizational policies.<br>• Utilize SIEM tools to monitor and enhance system security.<br>• Work with Microsoft SQL Server to support database-related tasks and processes.<br>• Provide technical expertise and troubleshooting support for IBM systems.<br>• Create clear and comprehensive documentation for systems and processes.<br>• Coordinate with cross-functional teams to support project delivery and system integration.
<p>We are looking for an organized HOA Client Services Specialist to join our team in Escondido, California. In this role, you will play a vital part in ensuring client satisfaction and maintaining strong relationships by delivering outstanding service and support. This is a contract position, offering an excellent opportunity to contribute to our organization’s success while developing your skills in customer service and sales.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary point of contact for clients, addressing inquiries and resolving issues to ensure satisfaction and retention.</p><p>• Handle incoming client calls, balancing organizational policies with individual client needs.</p><p>• Assist clients with navigating the organization’s platform and provide basic technical support when needed.</p><p>• Accurately process client monetary requests, keeping risk management and compliance in mind.</p><p>• Complete client transactions and requests efficiently while adhering to established service level agreements.</p><p>• Perform account updates, maintenance, and corrections to ensure data accuracy.</p><p>• Investigate and resolve client disputes using sound judgment and knowledge of banking policies.</p><p>• Manage fraud intake requests and prioritize tasks to meet strict deadlines.</p><p>• Communicate findings and solutions to clients in a clear and precise manner, both verbally and in writing.</p><p>• Uphold the organization’s values and compliance standards, ensuring all activities align with safety protocols.</p>
We are looking for a skilled Analyst, IT Systems to join our team in New York City, New York. In this role, you will provide essential technical support, manage IT systems, and assist in onboarding and training employees. This position offers a dynamic opportunity to contribute to system optimization and user experience improvement.<br><br>Responsibilities:<br>• Monitor and manage support requests, ensuring accurate documentation and timely resolutions.<br>• Deliver first-line technical assistance for Windows and Mac systems, including peripheral devices.<br>• Investigate and resolve issues related to Microsoft 365 applications, such as Outlook, Teams, SharePoint, and OneDrive, as well as Azure services.<br>• Execute IT offboarding procedures in adherence to established guidelines.<br>• Facilitate introductory systems training sessions for new employees to ensure seamless onboarding.<br>• Set up and deploy hardware and software for new hires using standardized protocols.<br>• Maintain and configure computer equipment and software installations to meet organizational standards.<br>• Research emerging tools and features to enhance IT services and share insights with the team.<br>• Create and distribute user guides and technology tips to support staff.<br>• Ensure systems are regularly updated and align with company policies.
<p>We are seeking an experienced and detail-oriented<strong> Data Processing Specialist</strong> who has a proven track record in data cleanup, management, and organization. This role will be responsible for ensuring the integrity, accuracy, and proper organization of datasets while contributing to strategic initiatives like data migration and system optimization. The ideal candidate will have experience working with Student Information Systems (SIS) such as PowerSchool and Aeries SIS, as well as prior experience with SIS migration projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform data cleanup activities to ensure accuracy and consistency across all datasets.</li><li>Organize and manage large sets of data, maintaining compliance and data security protocols.</li><li>Develop workflows and processes to enhance data management efficiency and quality.</li><li>Run regular data audits and generate reports to identify discrepancies and areas for improvement.</li><li>Collaborate with cross-functional teams to gather, transfer, and integrate data during SIS migration projects.</li><li>Utilize analytical tools and technologies to streamline workflows and optimize system performance.</li><li>Provide technical support and guidance related to SIS tools, including PowerSchool and Aeries SIS.</li><li>Ensure timely, efficient, and accurate migration of data between systems during SIS transitions.</li><li>Maintain proper documentation related to all data management and migration processes.</li></ul><p><br></p>
<p>Robert Half has a new direct-hire opportunity for a Sales Support Specialist for a growing construction company in Beltsville, MD. Construction industry experience is highly preferred. If interested, please consider applying to this posting or contact Cody Marshall at Robert Half to learn more.</p><p><br></p><p><strong>Position Summary:</strong></p><p>The Sales Support Specialist will work closely with the sales team to streamline operations, assist with client communications, prepare proposals, and ensure customer satisfaction throughout the sales process. This role is ideal for someone who is organized, customer-focused, and eager to grow within a dynamic company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative and operational support to the sales team</li><li>Prepare and track proposals, contracts, bids, and presentations</li><li>Communicate with clients regarding project status, documentation, and scheduling updates</li><li>Maintain and update CRM systems, ensuring accurate customer and project information</li><li>Assist in coordinating meetings, site visits, and follow-ups</li><li>Work with internal teams (estimating, project management, procurement) to gather required information for bids and proposals</li><li>Ensure timely delivery of sales documents and responses to client inquiries</li><li>Monitor and track sales metrics and generate regular performance reports</li><li>Support the onboarding process for new clients</li><li>Maintain an organized digital filing system for sales and customer documentation</li></ul><p><br></p>
<p>Audio - Video - Lightening!! Do those words perk your eyes? We are seeking a technician to join our client's team in Grand Island, Nebraska. In this role, you will be responsible for supporting events by delivering high-quality audio and video solutions while ensuring equipment is properly maintained and secured. This position requires strong technical skills combined with excellent communication and problem-solving abilities to provide seamless event experiences. No matter how experienced, there is still a path of promotions and growth within this team!</p><p><br></p><p>Apply now, call 319-362-8606, or email your resume direct and confidential to myself: Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn)..</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with banquet and event teams to set up and remove required audio/video technologies, ensuring all equipment is secured and maintained.</p><p>• Monitor event schedules, respond to inquiries, and proactively address support requests to enhance service delivery.</p><p>• Provide technology solutions before, during, and after events, ensuring the equipment meets the needs of the event requirements.</p><p>• Communicate effectively with clients to understand their goals, offering technical expertise and suggesting additional solutions when appropriate.</p><p>• Implement security measures for equipment and ensure cables and wiring are properly installed and dressed to meet luxury resort standards.</p><p>• Assist in delivering various media formats, including audio, video, text, and animations, while adapting to the evolving event technology landscape.</p><p>• Document and improve processes under the guidance of the Technology Manager to enhance reliability, efficiency, and compliance.</p><p>• Conduct regular maintenance, cleaning, and repairs on equipment, coordinating replacements as needed and keeping teammates informed of equipment status.</p><p>• Respond calmly under pressure, adapt to changing conditions, and maintain professionalism when interacting with guests and event teams.</p><p>• Work flexible schedules aligned with event needs, demonstrating independence while providing value and support to teammates.</p>
<p>We are looking for a detail-oriented Sales Support Specialist to join our team on a contract basis in <strong>Appleton, WI</strong>. In this role, you will play a key part in ensuring seamless customer experiences by providing assistance with post-sales activities, order management, and account support. This position is ideal for someone who thrives in a fast-paced environment and enjoys collaborating with customers and internal teams. Spanish/English bilingual skills are required to ensure clear communication with our diverse customer base.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle customer inquiries and provide timely support to resolve issues related to orders and accounts in both English and Spanish.</li><li>Process and manage customer orders efficiently, ensuring accuracy and prompt delivery.</li><li>Collaborate with the sales team to deliver exceptional post-sales support and maintain strong client relationships.</li><li>Assist customers with product information, order tracking, and account updates.</li><li>Maintain accurate records and documentation for customer accounts and transactions.</li><li>Respond to inbound sales inquiries and offer detailed information to promote customer satisfaction.</li><li>Perform data entry tasks related to orders and account management with precision.</li><li>Identify opportunities to improve processes and enhance customer service.</li><li>Communicate effectively with internal teams to address customer needs and ensure smooth operations.</li></ul><p><br></p>
We are looking for an experienced IT Asset/Hardware Analyst to join our team on a long-term contract basis. In this role, you will support the management of IT assets and hardware within an enterprise environment, ensuring efficient operations and compliance with organizational standards. This position is based in Bonita Springs, Florida, and offers an opportunity to collaborate across various departments to meet business needs.<br><br>Responsibilities:<br>• Manage IT assets, including hardware inventory and software license agreements, to ensure accurate tracking and compliance.<br>• Provide technical support for desktop and laptop systems, utilizing a wide range of tools and technologies.<br>• Collaborate with management, technical teams, and business users to gather requirements and deliver solutions.<br>• Complete assigned tasks promptly and with precision, requiring minimal supervision.<br>• Work closely with team members to balance operational tasks, project work, and user requests.<br>• Coordinate and oversee IT-related projects as assigned, ensuring timely completion.<br>• Support and troubleshoot Microsoft Windows 10 and 11 operating systems, as well as Office 365 and other Microsoft products.<br>• Utilize ServiceNow or similar ticketing systems to manage and resolve technical issues.<br>• Communicate effectively with clients and team members through clear oral and written communication.<br>• Partner with different departments, including sales, marketing, finance, and customer support, to address IT-related needs.
We are looking for a skilled Systems Analyst to join our team in Whitehall, Michigan. In this role, you will analyze and improve operational workflows, ensuring efficient use of technology and seamless integration of systems. You will collaborate with cross-functional teams to design, test, and implement solutions that meet organizational needs while maintaining data integrity.<br><br>Responsibilities:<br>• Analyze current operational processes to identify inefficiencies and recommend system-based improvements.<br>• Collaborate with various departments to optimize system usage and reduce reliance on manual procedures.<br>• Develop, test, and document system functionalities in collaboration with technical teams, ensuring operational systems are maintained effectively.<br>• Act as a project coordinator for enterprise-wide initiatives, including creating project plans, monitoring timelines, and addressing resource needs.<br>• Work closely with IT staff and end users to troubleshoot system issues and implement upgrades or enhancements.<br>• Design workflow diagrams and recommend solutions to address existing system challenges.<br>• Provide comprehensive training, documentation, and ongoing support to system users.<br>• Ensure seamless integration between enterprise systems and external platforms, maintaining data consistency.<br>• Support the resolution of technical issues by coordinating with vendors and internal IT teams when necessary.<br>• Perform additional IT and business analysis tasks to support organizational goals.
We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. This role involves providing technical support and ensuring seamless hardware and software installations and connections. The ideal candidate will have hands-on experience with computer systems, peripherals, and troubleshooting hardware-related issues.<br><br>Responsibilities:<br>• Disconnect and reconnect user workstations, ensuring all components are properly configured.<br>• Install and troubleshoot computer hardware, including desktops, laptops, and peripherals.<br>• Perform cable installations to establish reliable connections between devices.<br>• Provide technical support and resolve issues involving Dell and Apple devices.<br>• Verify system functionality after installations and address any immediate concerns.<br>• Maintain a neat and organized appearance and adhere to dress code requirements, including closed-toed shoes.<br>• Collaborate with team members to complete tasks efficiently and meet project timelines.
<p>We are looking for an experienced IT Infrastructure and Support Engineer to join a client in Providence, RI. This role involves managing and optimizing IT systems, providing technical support, and ensuring the seamless operation of network and system infrastructure. The ideal candidate will possess a strong background in systems and networking, alongside a proactive approach to problem-solving and technology implementation. This is a hybrid position, onsite 3 days a week. </p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain Active Directory, ensuring secure and efficient access protocols.</p><p>• Oversee system backups and recovery processes to safeguard critical data.</p><p>• Administer VMware infrastructure, including virtual machine setup and performance optimization.</p><p>• Implement and troubleshoot network routing and switching to ensure stable connectivity.</p><p>• Collaborate with the IT Manager to address and resolve technical issues effectively.</p><p>• Conduct system analysis to identify areas for improvement and enhance operational efficiency.</p><p>• Utilize Microsoft SQL Server for database management and reporting purposes.</p><p>• Develop and document business requirements to support IT-related projects and initiatives.</p><p>• Provide technical training and guidance to team members as needed.</p><p>• Monitor and evaluate system and network performance to prevent potential disruptions.</p>
<p>We are looking for a dynamic and customer-focused individual to join our team as a Sales/Customer Service Support Specialist in Austin, Texas. In this contract role, you will play a key part in supporting sales processes, managing client communications, and ensuring the smooth operation of various administrative tasks. The position offers a hybrid work model, allowing two days of remote work per week, and includes a comprehensive training program to set you up for success.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional support to sales managers by managing customer accounts, coordinating shipments, and handling pricing approvals.</p><p>• Maintain clear and precise communication with over 100 customers to build and foster strong relationships.</p><p>• Assist in registering and updating information in company systems and ensure data accuracy.</p><p>• Manage billing functions and ensure timely invoicing and payment processing.</p><p>• Coordinate with internal teams to ensure seamless operations and timely responses to customer inquiries.</p><p>• Utilize CRM systems and other software tools, including Microsoft Excel and SAP, to organize and track data efficiently.</p><p>• Prioritize tasks effectively to meet deadlines and support the team’s overall success.</p><p>• Contribute to a collaborative and team-oriented work environment.</p><p>• Handle multiple tasks simultaneously with a keen attention to detail and accuracy.</p>
We are looking for an experienced IT Support Technician to join our team in Ceres, California. This Contract-to-permanent position offers an excellent opportunity to provide advanced technical assistance to end users, manage system operations, and contribute to the efficiency of our manufacturing environment. The ideal candidate will have a strong aptitude for troubleshooting, excellent communication skills, and the ability to work collaboratively across teams.<br><br>Responsibilities:<br>• Deliver comprehensive technical support for hardware, software, and computer systems to end users.<br>• Administer and manage Office 365 Exchange mailboxes and user accounts.<br>• Collaborate with IT engineers to assist in maintaining server and network infrastructure.<br>• Act as an escalation point to resolve complex IT issues that Level I and II technicians are unable to address.<br>• Develop, deploy, and maintain desktop images to ensure system consistency.<br>• Perform hands-on troubleshooting, including installing software, setting up hardware, and configuring systems and applications.<br>• Provide dedicated technical support to the executive team as required.<br>• Prioritize and escalate technical issues appropriately while ensuring clear communication with relevant teams.<br>• Maintain detailed documentation, including knowledge base articles and IT inventory records.<br>• Utilize automation tools to streamline routine service desk tasks and improve efficiency.
<p>We are looking for a skilled Social Media Community Manager to join our client's team in Grand Rapids, Michigan. In this long-term contract position, you will be instrumental in building meaningful connections with online audiences and ensuring outstanding customer engagement across social platforms. This is an exciting opportunity to contribute to a dynamic company with reputable brands, servicing as the main social media customer support specialist, and make a positive impact through strategic online communication. If you have 1-2+ years of experience in a customer success position, or strong background in social media community engagement, apply today! </p><p><br></p><p>Responsibilities:</p><p>• Monitor and respond to online reviews, addressing both positive and negative feedback professionally.</p><p>• Utilize social media management tools like Sprout to tag posts and engage with the community effectively.</p><p>• Moderate and manage Facebook groups, identifying urgent posts and ensuring timely responses.</p><p>• Engage with customers by responding to comments, direct messages, and inquiries across all social channels.</p><p>• Conduct research to address customer questions, providing thoughtful solutions and valuable resources.</p><p>• Foster strong community engagement by maintaining consistent and friendly communication.</p><p>• Develop strategies to enhance the brand's online presence and customer satisfaction.</p><p>• Collaborate with internal teams to align social media efforts with overall marketing goals.</p><p>• Track and analyze social media performance metrics to optimize engagement strategies.</p>
<p>We are looking for a skilled SCM Supplier Analyst to join our client’s team in Miramar, Florida. This contract-to-permanent opportunity requires strong analytical abilities, advanced technical skills, and proficiency in tools like Excel and Tableau. This hybrid position includes working on-site four days per week and remotely on Fridays. Ideal candidates will bring hands-on experience with data analysis and demonstrate a proactive and resourceful approach to optimizing workflows and supporting business initiatives through actionable insights.</p><p><br></p><p><strong>Position Overview:</strong></p><p>The SCM Supplier Analyst will support the Supply Chain Management team by performing detailed data analysis, creating insightful reports, and assisting with strategic initiatives. Working closely with senior and lead analysts, this role will contribute to delivering high-quality output aligned with organizational goals while collaborating with stakeholders to enhance processes and data accuracy.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Data Analysis and Interpretation:</strong> Analyze inventory, forecasting, sales, logistics, and financial data to support informed decision-making.</li><li><strong>Reporting and Presentation:</strong> Develop, manage, and present reports, scorecards, and dashboards to convey findings and recommendations to stakeholders.</li><li><strong>Process Improvement:</strong> Assess and redesign current workflows to increase efficiency and costs savings, as well as implement optimized processes.</li><li><strong>Strategic Support:</strong> Provide actionable insights and analyses to stakeholders and executives to facilitate operational improvements.</li><li><strong>Stakeholder Collaboration:</strong> Partner with cross-functional teams to identify data needs and deliver tailored support.</li><li><strong>Ad-hoc Analysis:</strong> Conduct ad-hoc data analysis as required to address organizational challenges.</li><li><strong>Data Integrity:</strong> Ensure the accuracy of reporting by implementing controls and troubleshooting errors.</li><li><strong>Problem-Solving and Innovation:</strong> Use innovative approaches to resolve business concerns and identify opportunities for growth and improvement.</li><li><strong>Continuous Improvement:</strong> Continue to refine current processes and explore new methods for optimizing analytical</li></ul><p><br></p>
We are looking for a Field Agent Success Specialist to join our team in Dallas, Texas. In this role, you will be responsible for enhancing the support experience for agents by addressing inquiries, offering solutions, and educating them on product features and benefits. This position is ideal for someone who is a strong communicator, self-driven, and passionate about problem-solving and continuous learning. This is a long-term contract opportunity.<br><br>Responsibilities:<br>• Serve as the primary point of contact for agents, addressing their inquiries and providing tailored solutions.<br>• Collaborate with the Product and Development teams to deliver valuable customer feedback and insights.<br>• Analyze incoming data, including reports and broker information, to identify trends and actionable insights.<br>• Participate in product development discussions to ensure user needs are reflected in the roadmap and initiatives.<br>• Investigate and troubleshoot product issues by testing scenarios and simulating user experiences.<br>• Educate agents on new features and functionalities to maximize their understanding and utilization of the platform.<br>• Maintain and update internal databases by recording critical information and status updates.<br>• Share user feedback and effective solutions with team members to foster continuous improvement.<br>• Promote a culture of exceptional agent experiences within the Integrity Platform Support team.
<p>Workday Business Systems Analyst III Finance Business Systems</p><p><br></p><ul><li>100% Remote</li><li>Must be located in the US</li><li>Must be US Citizen or Green Card Holder</li><li>This position does NOT offer C2C or Sponsorship now or in the future!</li></ul><p><br></p><p>Robert Half is searching for a strong Workday Business Systems Analyst III Finance Business Systems- you will be responsible for supporting and maintaining our global enterprise applications.</p><p>You will work with the business, technical staff and vendors to assess business requirements and processes and align them with appropriate technology solutions that result in improved functionality, process efficiency and accuracy. You will lead and support all aspects of delivery inclusive of planning, analysis, requirements, design, configuration, testing, deployment and support. Must have experience with Workday Finance Business Systems</p><p><br></p>
<p><em>The salary range for this position is $95,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Senior Tax Analyst. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p>The Senior Tax Analyst role will work closely with team members to support the company's tax life cycle which involves a wide range of responsibilities including accounting, compliance, forecasting, and regulatory reporting. This role will also involve technical analysis including research and drafting documentation.</p><p><br></p><p><strong>Job Description:</strong></p><p>· Support the interim and annual tax accounting process to ensure accurate and timely reporting for both income taxes and taxes other than income taxes (TOTIT). Responsibilities include preparing and documenting supporting calculations and tax accounting positions.</p><p>· Support the tax compliance function to ensure accurate and timely reporting. Responsibilities include preparing federal and state income tax calculations, income tax returns, extensions, estimated tax payments, and responding to notices from taxing authorities as well as researching and documenting income tax positions. Responsibilities also include preparing TOTIT return filings.</p><p>· Support the financial tax forecasting process to ensure accurate and timely reporting. Responsibilities include preparing projected income tax and TOTIT obligations as well as scenario modeling.</p><p>· Support the regulatory filing process to ensure accurate and timely reporting. Responsibilities include preparing rate case filings, regulatory deliverables, and responses to regulatory data requests. </p><p>· Independently research and conclude on various complex tax issues to determine the appropriate tax treatment and related reporting. Research includes preparing written memorandums and technical presentations.</p><p>· Proactively identify, drive, and implement process improvements that promote risk management, streamline activities, and enhance transparency in tax work streams. Participate in project planning and support special projects including the implementation of new technologies. Actively identify and pursue innovation opportunities.</p>
<p>We’re seeking a detail-oriented, customer-focused professional to join our team as an IT<strong> Support Technician</strong>. This long-term contract role offers an excellent opportunity to grow your IT support skills in a dynamic, collaborative environment.</p><p>In this position, you’ll provide Tier I technical support, helping users resolve issues and maintain access to critical systems—all while delivering exceptional service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide remote assistance for password resets, account access issues, and general troubleshooting.</li><li>Accurately document support activities and resolutions in the ticketing system.</li><li>Diagnose and resolve technical problems using established tools and procedures; escalate complex issues when necessary.</li><li>Support account activations, role assignments, and password management within utility systems.</li><li>Maintain up-to-date customer and technician records in the ticketing system.</li><li>Manage incoming service requests, generate tickets, and route them to appropriate teams.</li><li>Collaborate with team members to ensure clear and effective communication across the organization.</li><li>Assist with software and application-related issues to ensure optimal system performance.</li><li>Adhere to IT support policies and procedures to deliver a seamless customer experience.</li></ul><p><br></p>
We are looking for a skilled PC Technician to join our team on a contract basis in Zionsville, Indiana. In this role, you will provide technical support, perform system maintenance, and assist with troubleshooting computer hardware and software issues. This position is ideal for an individual with a keen eye for detail, a passion for technology, and a commitment to delivering high-quality service.<br><br>Responsibilities:<br>• Manage and resolve help desk tickets by logging, prioritizing, and tracking issues to completion, escalating complex problems to higher-level support when necessary.<br>• Conduct routine maintenance, installation, and repair of desktop computers, laptops, printers, and other IT equipment.<br>• Handle user account management tasks, including creating, modifying, and resetting accounts in Active Directory.<br>• Develop and maintain technical documentation such as troubleshooting guides, setup procedures, and knowledge base articles.<br>• Assist with the configuration and deployment of IT systems, ensuring proper functionality and user accessibility.<br>• Troubleshoot hardware issues, including associated devices like printers, cables, and peripherals.<br>• Provide support for Apple and Dell devices, ensuring compatibility and optimal performance.<br>• Perform basic network troubleshooting to resolve connectivity issues and enhance system reliability.
<p>We are seeking a Sales Support Specialist to assist the sales team in daily operations. This role is ideal for someone with office experience who is organized, detail-oriented, and eager to support a dynamic sales environment. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p><br></p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p><p><br></p>
<p>We are seeking a technically curious and detail-oriented Business Analyst to support a cutting-edge project involving the use of AI and Large Language Models (LLMs) to extract and process data from high-volume paper freight invoices.</p><p>This role is ideal for someone who thrives at the intersection of business analysis and emerging technology, especially in the realm of AI, OCR, and prompt engineering. You’ll work closely with a technical product manager and development teams to define requirements, craft LLM prompts (in pseudo-code), and help guide the buildout of an AI-powered invoice processing system.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze paper freight invoices (up to 100 pages each) and understand key data patterns and structures.</li><li>Collaborate with the team to refine OCR data extraction logic and LLM prompts that clean and transform data.</li><li>Write pseudo-code prompts to guide LLM behavior in pulling specific data fields (e.g., Bill of Lading numbers) across various document types.</li><li>Participate in defining rules and flows for prompt execution within operational pipelines.</li><li>Gather, document, and manage business and functional requirements in Agile environments.</li><li>Populate and manage stories and requirements in project boards (e.g., Jira, Azure DevOps).</li><li>Partner with technical leads to translate business needs into structured inputs that LLMs can act upon.</li><li>Help define roles, rules, and operational logic related to AI and prompt management.</li></ul><p><br></p>
