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184 results for Technical Support Analyst jobs

Technical Business Analyst(Data)
  • White Plains, NY
  • onsite
  • Permanent
  • 100000 - 120000 USD / Yearly
  • We are looking for a skilled Technical Business Analyst with expertise in data analysis to join our team in White Plains, New York. In this role, you will bridge the gap between business needs and technical solutions, ensuring data processes align with organizational goals. If you have a strong analytical background and experience working with data platforms and visualization tools, we encourage you to apply.<br><br>Responsibilities:<br>• Analyze and interpret complex datasets to identify trends and deliver actionable insights.<br>• Collaborate with stakeholders to gather and translate business requirements into technical solutions.<br>• Design and implement data pipelines using tools such as Python or Java to automate workflows.<br>• Optimize database performance and manage data warehousing using platforms like Microsoft SQL Server.<br>• Utilize cloud services, such as AWS or Azure, to support scalable data solutions.<br>• Develop and maintain ETL processes for efficient data extraction, transformation, and loading.<br>• Create dynamic dashboards and visualizations using tools like Tableau or Power BI.<br>• Ensure data integrity and accuracy through rigorous testing and validation.<br>• Provide technical support and training to non-technical team members.<br>• Document processes and workflows to ensure clarity and continuity.
  • 2026-03-30T00:00:00Z
Field Support Engineer
  • Atlanta, GA
  • onsite
  • Contract / Temporary to Hire
  • 38 - 44 USD / Hourly
  • We are looking for a skilled Field Support Engineer to join our team in Atlanta, Georgia. In this Contract to permanent role, you will provide hands-on technical support to clients, ensuring infrastructure reliability and addressing both routine and complex IT issues. This opportunity is ideal for professionals who excel in troubleshooting, client interaction, and maintaining high operational standards.<br><br>Responsibilities:<br>• Deliver onsite and remote technical support for client systems, addressing hardware, software, and network-related issues.<br>• Diagnose and resolve problems with network infrastructure, cloud services, servers, and end-user devices.<br>• Handle incident and request management using ServiceNow, ensuring efficient resolution and excellent client communication.<br>• Monitor client environments through tools like LogicMonitor and Datto, proactively addressing alerts and system issues.<br>• Conduct root cause analysis to identify solutions for recurring outages and infrastructure challenges.<br>• Apply patches, remediate system alerts, and maintain the overall health of client environments.<br>• Escalate complex technical problems to senior engineers while ensuring continuity in client communication.<br>• Collaborate effectively with both technical and non-technical stakeholders to deliver a superior customer experience.<br>• Adhere to security protocols and documentation standards to ensure compliance with client and internal policies.
  • 2026-03-18T00:00:00Z
Desktop/Network Support Technician
  • Greenville, NC
  • onsite
  • Temporary
  • 0 - 0 USD / Yearly
  • <p>Robert Half is partnering with a client to find a hands‑on Desktop / Network Support Technician to support day‑to‑day IT operations. This is a <strong>boots‑on‑the‑ground role</strong> ideal for someone who enjoys working directly with hardware, networking equipment, and end users in a fast‑paced environment.</p><p>This role supports a Cisco‑based network environment and works closely with the Network Administrator on infrastructure and endpoint support.</p><p><br></p><p>Day‑to‑Day Responsibilities</p><ul><li>Provide hands‑on, on‑site IT support across desktop and network environments</li><li>Assist the Network Administrator with daily network operations and projects</li><li>Build, configure, and deploy PCs and desktops</li><li>Replace and refresh wireless access points (no cabling required)</li><li>Support Cisco switches and Palo Alto firewalls in a Cisco network environment</li><li>Perform wireless refreshes and access point replacements</li><li>Provide Tier II hardware break‑fix support for PCs, laptops, printers, servers, switches, UPS equipment, and related devices</li><li>Support end users as needed; role requires regular interaction with non‑technical staff</li><li>Perform hardware, software, and network troubleshooting</li><li>Assist with backups, patch installs, incident resolution, and account maintenance</li><li>Perform preventive maintenance activities across IT systems</li></ul>
  • 2026-03-23T00:00:00Z
IT Help Desk Technician
  • Fort Lauderdale, FL
  • onsite
  • Temporary
  • 0 - 0 USD / Yearly
  • <p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p> </p>
  • 2026-03-30T00:00:00Z
Help Desk Analyst III
  • Dallas, TX
  • onsite
  • Contract / Temporary to Hire
  • 32 - 38 USD / Hourly
  • <p>We are looking for an experienced Help Desk Analyst III to join our team in Farmers Branch, Texas. In this role, you will provide advanced IT support, troubleshooting, and maintenance for hardware, software, and network systems. This is a Contract to permanent position within the manufacturing industry, offering an opportunity to contribute to a collaborative and dynamic environment.</p><p><br></p><p><strong>Title: HelpDesk III</strong></p><p><strong>Location: Framers Branch, Tx</strong></p><p><strong>Pay: $32-38 per hour</strong></p><p><strong>Duration: 6 Month Contract to hire</strong></p><p><br></p><p>Responsibilities:</p><p>• Deliver expert-level technical support for escalated issues across hardware, software, and network systems.</p><p>• Diagnose and resolve complex IT problems related to Microsoft Azure, Active Directory, Exchange, Intune, and Multi-Factor Authentication.</p><p>• Provide clear and detail-oriented communication to teams and stakeholders, ensuring exceptional customer service.</p><p>• Collaborate with peers and management to address IT infrastructure needs and improve operational efficiency.</p><p>• Maintain and monitor IT systems to ensure optimal performance and adherence to industry best practices.</p><p>• Troubleshoot and analyze issues using advanced techniques and tools.</p><p>• Support Microsoft licensing and ensure compliance across systems.</p><p>• Manage service desk tickets, prioritizing tasks effectively and adhering to service level agreements.</p><p>• Assist with technology rollouts and AV system projects as needed.</p><p>• Contribute to the shared knowledge base to enhance team capabilities and problem-solving efficiency.</p>
  • 2026-03-23T00:00:00Z
Help Desk Analyst I
  • Minnetonka, MN
  • onsite
  • Temporary
  • 19.5 - 24 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst I to join our team in Minnetonka, Minnesota. In this long-term contract position, you will be responsible for providing exceptional technical support and customer service, ensuring issues are resolved efficiently and accurately. This role offers an opportunity to work in a collaborative environment while developing your expertise in various technologies.<br><br>Responsibilities:<br>• Monitor incoming tickets and system alerts in ServiceNow, responding promptly and appropriately.<br>• Document customer interactions with precision and maintain detailed records in line with organizational standards.<br>• Update and manage tickets in accordance with established Service Level Agreements.<br>• Follow organizational guidelines for delivery processes, including incident, problem, change, and knowledge management.<br>• Escalate complex issues when necessary to ensure timely resolution.<br>• Accurately record customer impact, resolution steps, and prioritize tasks based on policy and client needs.<br>• Manage incident recovery, performance monitoring, and reporting with a focus on data accuracy.<br>• Provide after-hours support, including nights and weekends, and participate in structured on-call rotations.<br>• Foster attentive and quality interactions with customers while delivering excellent service.<br>• Collaborate effectively with team members, partners, and internal staff to achieve shared goals.
  • 2026-03-24T00:00:00Z
Help Desk Analyst I
  • Chattanooga, TN
  • onsite
  • Temporary
  • 22 - 25.5 USD / Hourly
  • We are looking for a detail-oriented Help Desk Analyst I to join our team in Chattanooga, Tennessee. In this long-term contract role, you will play a crucial part in ensuring smooth hardware and software operations by assisting with setup, shipping, and tracking processes. This position offers an excellent opportunity to grow your technical skills within the construction and contractor industry.<br><br>Responsibilities:<br>• Assist in the setup and breakdown of hardware configurations to ensure seamless operations.<br>• Manage the boxing and shipping of hardware, maintaining accurate documentation throughout the process.<br>• Track and log hardware shipments to provide complete visibility and accountability.<br>• Perform basic troubleshooting of hardware and software issues, ensuring timely resolutions.<br>• Utilize Active Directory to manage user accounts and system access efficiently.<br>• Provide support for Microsoft Windows 10 systems, addressing user inquiries and technical concerns.<br>• Respond to service desk tickets promptly, prioritizing tasks based on urgency.<br>• Collaborate with team members to ensure hardware and software align with industry-specific requirements.<br>• Maintain a high level of organization in tracking hardware inventory and shipment statuses.<br>• Communicate effectively with stakeholders to resolve technical issues and provide updates.
  • 2026-03-26T00:00:00Z
Help Desk Analyst I
  • Herndon, VA
  • onsite
  • Temporary
  • 20.9 - 24.2 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis in Reston, Virginia. This position involves providing technical support for hardware and software issues, as well as troubleshooting basic network problems. The ideal candidate will have a proactive approach to resolving tickets and ensuring smooth IT operations.<br><br>Responsibilities:<br>• Respond to and resolve day-to-day technical support requests, including hardware and software-related issues.<br>• Troubleshoot Wi-Fi connectivity problems and provide efficient solutions.<br>• Manage password resets and assist users with account recovery.<br>• Perform light Active Directory tasks, such as user account modifications.<br>• Triage and escalate complex tickets to higher-level support teams.<br>• Maintain detailed records of support activities and ticket resolutions.<br>• Assist in diagnosing and resolving basic networking issues.<br>• Provide exceptional customer service while addressing user concerns.<br>• Identify recurring issues and suggest improvements to prevent future occurrences.<br>• Collaborate with team members to ensure seamless IT operations across the organization.
  • 2026-02-26T00:00:00Z
Help Desk Analyst I
  • Alameda, CA
  • onsite
  • Temporary
  • 28 - 30 USD / Hourly
  • <p>We are looking for a skilled Help Desk Analyst I to join our team in Alameda, California. This Help Desk Analyst I long-term contract position offers an excellent opportunity to provide technical support and ensure seamless operations across various systems and technologies. The ideal Help Desk Analyst I candidate will have expertise in troubleshooting and configuring hardware and software while delivering exceptional customer service. The Help Desk Analyst I role is for a long term contract and is an onsite position out of Almeda, Ca. </p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Android devices, Apple products, and other hardware systems.</p><p>• Manage Active Directory accounts and permissions to ensure secure access.</p><p>• Configure and deploy EO/IR systems to meet operational requirements.</p><p>• Perform database management tasks, including updates and maintenance.</p><p>• Assist with hardware installations and configuration management processes.</p><p>• Support software deployments and ensure compatibility across systems.</p><p>• Deliver prompt and effective solutions to end-user concerns.</p><p>• Document technical procedures and resolutions to maintain a knowledge base.</p><p>• Collaborate with team members to improve system efficiency and reliability.</p>
  • 2026-03-02T00:00:00Z
Help Desk Analyst I
  • Oklahoma City, OK
  • onsite
  • Temporary
  • 19 - 22 USD / Hourly
  • <p>Oklahoma City, OK – Ongoing Project** </p><p>Position Overview </p><p>We are seeking a reliable and customer‑focused Helpdesk Support Technician (Level 1–2) to provide onsite technical assistance for an ongoing project in Oklahoma City. The ideal candidate will have hands-on experience supporting end users in a Windows-based environment, managing service requests through a ticketing system, and delivering prompt, detail oriented customer service. </p><p> Key Responsibilities Provide onsite technical support for desktops, laptops, printers, and peripheral devices. Troubleshoot and resolve issues related to: Windows OS (Windows 10/11) Microsoft 365 applications Network connectivity Hardware performance User account and access management (Active Directory) Log, track, and resolve support tickets using an internal IT ticketing system (ServiceNow, Jira, Freshservice, or similar). Assist with new user onboarding, workstation setup, and device configurations. Support end users with software installations, updates, and general technical guidance. Escalate complex issues to Level 3/System Admin teams when required. Maintain documentation for troubleshooting steps, technical procedures, and asset records. Deliver excellent customer service with strong communication skills for in‑person support.</p><p><br></p>
  • 2026-02-27T00:00:00Z
SAP Support Specialist
  • Austin, TX
  • remote
  • Temporary
  • 67 - 80 USD / Hourly
  • <p><strong>SAP Support Specialist</strong></p><p>Remote | Austin, TX | Contract</p><p><br></p><p>Robert Half is hiring a skilled SAP Public Cloud Support Specialist to assist our client with an ongoing project. In this long-term contract role, you will leverage your expertise to address finance-related support tickets and collaborate with business teams to ensure efficient resolution. This position requires strong communication skills, technical proficiency, and the ability to travel for occasional on-site meetings as needed.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Address finance-related IT support tickets promptly and efficiently.</p><p>• Implement and maintain client-side scripting to enhance system functionality.</p><p>• Develop and manage Business Requirement Documents to align technical solutions with business needs.</p><p>• Oversee configuration management processes to ensure system stability and accuracy.</p><p>• Create and integrate APIs to streamline data exchange and communication.</p><p>• Support Salesforce development initiatives as needed to enhance operational workflows.</p><p>• Provide expertise in public cloud environments to optimize system performance and scalability.</p>
  • 2026-03-30T00:00:00Z
IT Support | Desktop | Hardware Technician
  • Postville, IA
  • onsite
  • Contract / Temporary to Hire
  • 0 - 0 USD / Yearly
  • We are looking for an experienced IT Support specialist to join our team in Postville, Iowa. This contract-to-permanent position involves providing expert technical assistance for hardware, software, and network systems while ensuring smooth daily operations. The role includes troubleshooting and resolving issues efficiently across multiple platforms to maintain optimal functionality.<br><br>Responsibilities:<br>• Address and resolve service desk tickets related to printing, login issues, and screen problems.<br>• Configure and manage telephony systems, Active Directory, Azure AD, and Office 365.<br>• Utilize tools like Entra and Intune for monitoring and deployment tasks.<br>• Provide support for Windows desktop systems and server environments.<br>• Manage virtualization systems such as Hyper-V and perform routine system maintenance.<br>• Assign security-related tasks and escalate issues when necessary.<br>• Perform backups and system reboots to ensure data integrity.<br>• Configure and troubleshoot Cisco switches and Fortinet firewalls to ensure network stability.<br>• Maintain and optimize desktop hardware and imaging processes.<br>• Assist with SQL Server management as needed to support business operations.
  • 2026-03-27T00:00:00Z
Help Desk Support Tier 1
  • Medford, OR
  • onsite
  • Permanent
  • 41600 - 49920 USD / Yearly
  • <p>Seeking a Help Desk Support Technician Tier 1 to join our friendly, hardworking team in Medford, OR. Looking for a team player who thrives in a fast-paced, feedback-rich environment. Dependable, honest, eager to learn, and committed to service. Excellent learning and growth opportunity.</p><p> </p><p>• Deliver high-quality technical support - 85% technical, 15% operations</p><p>• Manage and resolve help desk tickets</p><p>• Troubleshoot networking, Windows OS, cloud issues - 365, Active Directory, Azure/Entra, Group Policy</p><p>• Documentation, continual improvement</p><p> </p><p>• 1–3 years IT Help Desk experience</p><p>• Excellent communication and customer service skills</p><p>• Basic networking, troubleshooting Windows, Microsoft 365 tools.</p><p> </p><p>Onsite Mon-Fri: 8am-5pm - 40 hours/week (1 hour unpaid lunch)</p><p> </p><p>401(k) with 3% match, Dental, Health, Vision &amp; Life insurance, Paid time off, Referral program, Tuition reimbursement, Birthday paid day off</p>
  • 2026-03-17T00:00:00Z
CSC Digital Support Specialist
  • Columbus, OH
  • onsite
  • Temporary
  • 21 - 21 USD / Hourly
  • <p>The CSC Digital Support Specialist plays a critical role in delivering advanced technical support for digital banking platforms. This position focuses on troubleshooting, customer education, and driving adoption of digital tools while ensuring a seamless customer experience. The role also supports multiple lines of business and contributes to overall service excellence. </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide Tier II support for digital banking platforms including login, navigation, alerts, and integrations </li><li>Troubleshoot issues related to online and mobile banking systems </li><li>Assist customers with deposit account inquiries and general support needs </li><li>Deliver first-contact resolution through strong problem-solving skills </li><li>Maintain knowledge of digital tools, systems, and updates </li><li>Collaborate with internal teams to resolve escalations </li><li>Support multiple lines of business during high-volume periods </li><li>Ensure compliance with security and operational standards </li></ul><p><br></p>
  • 2026-03-30T00:00:00Z
Technical Sales Engineer
  • Telford, PA
  • onsite
  • Permanent
  • 70000 - 85000 USD / Yearly
  • <p>The Technical Sales Engineer serves as the critical link between sales, engineering, and customers. This role combines deep technical expertise with strong commercial acumen to support the sales process, deliver tailored solutions, and drive revenue growth. The ideal candidate can translate complex technical concepts into customer-focused value propositions and provide pre- and post-sales technical support.</p><p><br></p><p>Primary Duties</p><p>·      Partner with sales teams to identify customer needs and develop technical solutions that align with business objectives</p><p>·      Prepare technical proposals, quotations, and product configurations</p><p>·      Lead technical discovery, product demonstrations, and presentations for prospective and existing customers</p><p>·      Support the sales cycle from initial inquiry through contract award and implementation</p><p>·      Act as a liaison between customers, sales, engineering, manufacturing, and operations</p><p>·      Stay current on product capabilities, industry trends, and competitive offerings</p><p>·      Track technical sales metrics and contribute to forecasting and pipeline reviews</p><p>·      Identify opportunities to improve sales processes, tools, and technical documentation</p>
  • 2026-03-10T00:00:00Z
Systems Analyst
  • Austin, TX
  • onsite
  • Temporary
  • 52.25 - 60.5 USD / Hourly
  • <p><strong>Systems Analyst</strong></p><p>On-site | Austin, TX | Contract</p><p><br></p><p>We are partnering with a client in Austin, Texas to hire a Systems Analyst. This long-term contract position involves a hybrid schedule of three remote days and two onsite days (Monday and Thursday). The ideal candidate will play a critical role in analyzing business needs, identifying solutions, and optimizing systems to support organizational goals.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Collaborate with stakeholders to understand business objectives and challenges, proposing effective solutions to address them.</p><p>• Conduct detailed studies and cost/benefit analyses to evaluate alternative approaches and make recommendations.</p><p>• Analyze user requirements, procedures, and existing problems to automate processes or enhance current systems.</p><p>• Develop comprehensive documentation of user needs, program functions, and steps required for system development or modification.</p><p>• Review system capabilities, specifications, and scheduling constraints to determine feasibility of requested changes.</p><p>• Manage governance, security, compliance, and automation within the GitHub Enterprise platform.</p><p>• Facilitate DevSecOps enablement, ensuring audit readiness and adherence to standardized CI/CD practices.</p><p>• Identify gaps in processes and recommend improvements to enhance operational efficiency.</p><p>• Collaborate with teams using Agile Scrum methodologies to deliver solutions effectively.</p><p>• Provide ongoing support and training to end-users, ensuring seamless adoption of system changes.</p>
  • 2026-03-30T00:00:00Z
Systems Analyst
  • Phoenix, AZ
  • onsite
  • Temporary
  • 0 - 0 USD / Yearly
  • <p>Our company is seeking a skilled Systems Analyst to join our technology team. The Systems Analyst is responsible for evaluating, designing, and optimizing our organization’s information systems to ensure they meet business goals and user needs.</p><p><strong>Responsibilities:</strong></p><ul><li>Analyze and document business processes and user requirements.</li><li>Collaborate with stakeholders to identify opportunities for system enhancements and process improvements.</li><li>Evaluate current IT systems and recommend efficient technology solutions.</li><li>Develop detailed functional specifications for new or modified software and hardware systems.</li><li>Coordinate with development and infrastructure teams to implement system changes.</li><li>Test and validate system functionality, troubleshoot issues, and identify root causes.</li><li>Prepare user documentation, manuals, and training materials.</li><li>Support system upgrades, migrations, and regularly monitor system performance.</li><li>Stay up to date with emerging technologies and best practices in systems analysis.</li></ul><p><br></p>
  • 2026-03-30T00:00:00Z
Contact Center Operations Analyst
  • Irvine, CA
  • onsite
  • Contract / Temporary to Hire
  • 21.47 - 24.86 USD / Hourly
  • We are looking for a skilled Contact Center Operations Analyst to join our team in Irvine, California. This Contract-to-Permanent position offers an exciting opportunity to contribute to the optimization of contact center processes and systems. In this role, you will play a critical part in ensuring seamless operations and enhancing customer engagement through effective system management and campaign configuration.<br><br>Responsibilities:<br>• Configure and manage dialing campaigns, call flows, and call routing logic to optimize contact center operations.<br>• Oversee user account management, permissions, and system settings to ensure proper access and functionality.<br>• Monitor system performance and address operational issues promptly to maintain efficiency.<br>• Analyze campaign performance and escalate concerns to relevant teams as needed.<br>• Resolve technical issues related to call flows and integrated platforms.<br>• Perform system hygiene tasks, including cleanup and updates to configurations.<br>• Support the setup and maintenance of AI voice agent campaigns to enhance automation capabilities.<br>• Update and maintain agent scripting tools to ensure alignment with campaign goals and compliance standards.<br>• Collaborate with vendors and internal teams to troubleshoot and resolve technical challenges.<br>• Document system configurations, call flows, and campaign settings for future reference and training purposes.
  • 2026-03-26T00:00:00Z
Helpdesk Technician
  • Canoga Park, CA
  • onsite
  • Contract / Temporary to Hire
  • 27.7115 - 32.087 USD / Hourly
  • <p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a skilled Tier 2 Helpdesk Technician to join our team in Canoga Park, California. In this role, you will provide advanced technical support in a dynamic, managed services environment, working closely with a collaborative team to address user and infrastructure needs. This is a Contract to permanent position requiring onsite presence five days a week, offering an opportunity to grow your expertise in Microsoft technologies, networking, and system administration.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 2 technical support to resolve complex issues related to servers, applications, and user groups.</p><p>• Manage the onboarding and offboarding process, including account provisioning and user setup.</p><p>• Configure and deploy PCs, workstations, and peripheral devices for end users.</p><p>• Administer Microsoft 365, including troubleshooting and providing support for QuickBooks and related applications.</p><p>• Maintain and manage Azure environments, ensuring optimal performance and security.</p><p>• Oversee Meraki firewall and switch configurations, addressing network infrastructure needs.</p><p>• Diagnose and resolve issues with VLANs, VPNs, and DNS systems.</p><p>• Document processes and solutions thoroughly to ensure consistency and quality.</p><p>• Collaborate with team members to provide excellent service and proactive support.</p><p>• Communicate effectively with end users and stakeholders to address technical concerns.</p>
  • 2026-03-09T00:00:00Z
Operations Support Specialist I
  • Palo Alto, CA
  • onsite
  • Temporary
  • 25 - 40 USD / Hourly
  • <p>We are looking for a detail-oriented Operations Support Specialist I to join our team in Palo Alto, California. In this long-term contract position, you will play a vital role in ensuring smooth and accurate patient registration processes while delivering exceptional customer service. This position requires someone who can manage multiple tasks efficiently, prioritize responsibilities, and maintain professionalism in a fast-paced environment.</p><p><br></p><p>ESSENTIAL FUNCTIONS</p><p>Maintain and distribute controlled documents to mobile and center locations.</p><p>Maintains an inventory of controlled documents, labels and tags, fulfills orders to, and from multiple locations to ensure each location using preprinted materials are using the most current version of each document.</p><p>% Time: 10%</p><p>Maintains Donor Services Critical Supply Verification process by checking in supplies and verifying shipment number, lot number and expiration dates match what was logged by materials management. Verifies package inserts for updates or revision changes and obtains certificates from manufactures for products that require them.</p><p>% Time: 20%</p><p>Orders and maintains office supplies and equipment for donor services. Maintaining par levels for all office supplies and distributes them to locations when needed. Obtains special requested supplies and equipment for donor services by obtaining quotes from vendors and working with purchasing to ensure orders arrive quickly and on time to meet the varying needs of the donor services team.</p><p>% Time: 10%</p><p>Handles preventative maintenance (PM) and equipment repair tasks for donor services. Performs PM tasks on various equipment within donor services, reaches out to vendors and coordinates PM&#39;s for more complicated equipment. Handles problem equipment requests from staff members by diagnosing equipment and performing repairs on equipment when able or sending equipment out to vendors for more complicated repairs.</p><p>% Time: 20%</p><p>Handles bag and kit reporting for donor services by taking incoming problem bag and kit reports from donor services staff and completing vendor requirements to report any defective products to the vendor and our quality and regulatory affairs (QRA) team.</p><p>% Time: 10%</p><p>Maintains supply and equipment records for the OS department both in paper form when necessary and in digital form by entering information into a software system. Maintains the most current version of package inserts and certificates and obtains digital copies when possible. Recalls records from offsite storage when necessary.</p><p>% Time: 10%</p><p>Assists other Operations Support Specialists with projects and tasks as assigned.</p><p>% Time: 20%</p>
  • 2026-03-25T00:00:00Z
Senior Desktop Support
  • San Francisco, CA
  • onsite
  • Temporary
  • 45 - 55 USD / Hourly
  • <p>Our client is seeking an experienced IT Support Engineer (Level 3) on a contract basis to support day-to-day IT operations and serve as a senior escalation point for complex technical issues. This role is well-suited for a hands-on engineer who can quickly step in, support a distributed workforce, and help stabilize and improve IT support processes.</p><p><br></p><p>Responsibilities</p><ul><li>Act as a Level 3 escalation resource for advanced end-user support issues across macOS, Windows, and SaaS platforms</li><li>Provide guidance and knowledge sharing to IT support staff to ensure timely and effective issue resolution</li><li>Manage endpoint provisioning, configuration, patching, and compliance using MDM tools such as Intune, Kandji, and Automox</li><li>Administer and support core SaaS applications including Microsoft 365, Okta, Slack, Atlassian, and Zoom</li><li>Support and maintain foundational IT services such as DNS, DHCP, VoIP systems, and conference room A/V technology</li><li>Partner with internal teams to support ongoing initiatives, system changes, and user needs</li><li>Create and maintain technical documentation and end-user guides</li><li>Identify opportunities to streamline processes and reduce manual effort through automation where appropriate</li></ul><p><br></p><p><br></p><p><br></p>
  • 2026-03-23T00:00:00Z
Workplace Experience Support Specialist
  • Cleveland, OH
  • onsite
  • Temporary
  • 21 - 22 USD / Hourly
  • <ul><li><strong>Position: Workplace Experience Support Specialist / Location Service Specialist (about 4-week CONTRACT position)</strong></li><li><strong>Location: Cleveland, Ohio, CUYAHOGA, 44114, United State</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay Rate: $22 per hour</strong></li></ul><p>Essential Duties</p><ul><li>Plans with Location Services Manager or Supervisor then executes under minimal to no direction the completion of Location Services projects such as moves repairs cleaning conference room preparation meeting and event coordination and ensuring pantries are adequately supplied.</li><li>Will also perform daily walk throughs of the location and follow up on maintenance issues raised by the Location Services Manager or Supervisor or others within the location.</li><li>Will coordinate with vendors and building management on life/safety and repair items.</li><li>Will escalate and provide status to the Location Services Supervisor or Manager when necessary.</li><li>Looks to streamline and improve inefficient processes in order to successfully manage ordering and maintaining inventory.</li><li>Purchases and maintains inventory of facilities/janitorial supplies and equipment by monitoring inventory and reordering materials before depletion.</li><li>Determines if supplies should be purchased directly from an approved vendor or put out to bid.</li><li>Maintains vendor relationships processes payments and meets with Location Services Supervisor or Manager to track and analyze total spend as it relates to the budget.</li><li>When performing daily walk throughs take note of possible issues and investigate cost efficient ways to upgrade or replace failed/failing building systems water lines/electric lines/lighting/HVAC.</li><li>Determine trends from frequent requests and advise Location Services Supervisor or Manager of necessary projects which would be cost beneficial to the Firm.</li></ul><p> </p><p>Provides routine direction and support as necessary in one or more of the following areas:</p><ul><li>Mail services including distribution of mail UPS FedEx and other packages coordination of courier services researching and resolving any issues with packages that are improperly addressed or packaged and assisting employees with mailing needs</li><li>Assisting employees with large photocopy scanning and binding jobs ensuring timely completion of submitted jobs</li><li>Locating and checking out client files maintenance of client records and documents ordering files from offsite storage facility and record retention.</li><li>Maintaining and ordering office supplies</li><li>Maintaining Location Services budget</li><li>Visitor management and reception activities ensuring quality customer service</li><li>Meeting and event coordination to include catering request and receiving orders conference room coordination and audio-visual equipment support</li><li>Manage the building card access systems promptly ensuring exiting employees are termed in the systems and new cards are issued to both new employees and those who lost their IDs.</li></ul>
  • 2026-03-10T00:00:00Z
Workplace Experience Support Specialist
  • Saint Louis, MO
  • onsite
  • Temporary
  • 20 - 20.5 USD / Hourly
  • <p>The <strong>Location Services Specialist</strong> supports daily office operations, ensuring a clean, safe, and welcoming workplace. The <strong>Location Services Specialist</strong> delivers high-quality hospitality, reception, and facilities support while coordinating vendors, managing supplies, and assisting with office services. The <strong>Location Services Specialist</strong> plays a key role in maintaining an efficient and positive workplace experience for employees and visitors.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Coordinate with building management on maintenance, safety, and workplace needs</li><li>Perform daily office walkthroughs and resolve facility issues</li><li>Manage vendors, request bids, and track services</li><li>Maintain office equipment, supplies, and inventory</li><li>Support onboarding/offboarding, including workspace setup and badge management</li><li>Handle mail, shipping, printing, and file management</li><li>Provide reception, visitor management, and customer service</li><li>Coordinate meetings, events, catering, and conference room setup</li><li>Monitor and respond to service requests in a timely manner</li></ul>
  • 2026-03-31T00:00:00Z
Help Desk Call Center Support
  • Herndon, VA
  • onsite
  • Temporary
  • 16 - 19 USD / Hourly
  • We are looking for a dedicated Help Desk Call Center Support team member to join our team in Reston, Virginia. In this Contract role, you will be responsible for delivering exceptional technical assistance and customer service through inbound and outbound calls. If you thrive in a fast-paced environment and enjoy problem-solving, this position offers a great opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound customer calls, providing accurate technical support and solutions.<br>• Utilize service desk ticketing systems to document issues and track resolutions effectively.<br>• Troubleshoot and resolve technical problems related to software, hardware, and network connectivity.<br>• Maintain a high level of customer satisfaction by delivering clear and thorough communication.<br>• Collaborate with team members to escalate complex issues when necessary.<br>• Ensure all customer inquiries are handled within established service level agreements (SLAs).<br>• Provide guidance and education to users on best practices and system usage.<br>• Monitor and prioritize incoming requests to ensure timely and efficient service delivery.<br>• Participate in ongoing training to stay updated on emerging technologies and support processes.
  • 2026-03-26T00:00:00Z
Financial Technical Operations Analyst
  • Coppell, TX
  • onsite
  • Permanent
  • 0 - 0 USD / Yearly
  • <p>We are looking for a detail-oriented Financial Technical Operations Analyst to join our team in Dallas, Texas. In this role, you will serve as a key financial partner, offering strategic insight and operational support to enhance business performance. You will collaborate across departments to ensure financial accuracy, streamline processes, and contribute to the effective management of resources.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary finance advisor to operations management, bridging communication between business teams and corporate finance.</p><p>• Offer strategic financial guidance to leadership while supporting decision-making processes.</p><p>• Partner with teams to manage inventory effectively, identify cost-saving opportunities, and improve operational workflows.</p><p>• Lead the development of annual budgets and monthly forecasts by analyzing costs, accounts, and labor efficiency metrics.</p><p>• Create and maintain detailed financial reports by product line and profit center, including allocations and variance analysis.</p><p>• Coordinate physical inventory counts and reconciliations, investigating and resolving any discrepancies.</p><p>• Ensure adherence to internal controls and company policies, preparing accurate documentation for audit purposes.</p><p>• Collaborate with cross-functional teams to deliver budgeting, forecasting, and ad hoc financial reports.</p><p>• Work closely with external auditors to provide necessary documentation during audits.</p><p>• Prepare and distribute monthly profit and loss statements to executive and local management.</p>
  • 2026-03-27T00:00:00Z
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