We are looking for a skilled Technical Support Engineer to join our team in Atlanta, Georgia. This position focuses on providing comprehensive technical support and cloud systems administration to ensure the smooth operation of IT infrastructure and user experiences. As part of a long-term contract, you will play a key role in maintaining systems, managing cloud environments, and supporting users in a hybrid workplace.<br><br>Responsibilities:<br>• Diagnose and resolve hardware, software, and system issues for desktops, laptops, mobile devices, printers, and peripherals, both on-site and remotely.<br>• Administer and manage Microsoft Intune for device enrollment, compliance policies, application deployment, and security across multiple platforms.<br>• Monitor and support resources within Microsoft Azure, including user identity management and basic troubleshooting of cloud-hosted systems.<br>• Configure and maintain conference room technology, such as Teams Rooms and video conferencing systems, to ensure efficient meeting experiences.<br>• Maintain accurate records of IT assets, including procurement, assignment, and lifecycle management, while coordinating with finance and procurement teams.<br>• Manage and prioritize IT service tickets using tools like Freshworks or Monday.com, ensuring timely resolution and clear communication.<br>• Install, configure, and maintain software and hardware in alignment with organizational standards, assisting in system upgrades and deployments.<br>• Collaborate with cross-functional teams to identify recurring technical issues, implement solutions, and document processes.<br>• Enforce IT security policies and manage device compliance through tools like Intune, Azure AD Conditional Access, and Microsoft Defender.<br>• Provide training and guidance to users on productivity tools, including Teams, Office 365, and security best practices.
<p><strong>About the Role</strong></p><p>We’re seeking a <strong>Senior Help Desk Analyst</strong> to serve as a technical escalation point and mentor for our support team. This role is ideal for someone who thrives in fast-paced environments, enjoys solving complex technical problems, and takes pride in delivering exceptional end-user support.</p><p>You’ll play a key role in maintaining system reliability, improving support processes, and ensuring a high-quality experience for internal users and stakeholders.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a Tier II/III escalation point for complex desktop, application, and infrastructure issues</li><li>Diagnose and resolve issues related to Windows/macOS, Microsoft 365, networking, VPNs, and endpoint security</li><li>Support user onboarding/offboarding, including account provisioning and access management</li><li>Troubleshoot hardware, software, and peripheral issues across enterprise environments</li><li>Document solutions, procedures, and known issues to improve knowledge base and reduce repeat tickets</li><li>Mentor junior help desk staff and provide guidance on troubleshooting best practices</li><li>Collaborate with infrastructure, security, and application teams to resolve cross-functional issues</li><li>Monitor ticket queues, ensure SLA adherence, and help drive continuous process improvement</li></ul><p><br></p>
<p>The IT Support Technician provides short-term technical support to assist with deployments, upgrades, or backlog reduction. This is a hands-on contract role supporting end users.</p>
We are looking for a skilled Help Desk Analyst I to join our team in Westerville, Ohio. In this contract position, you will play a pivotal role in providing technical support and training to improve IT processes and user experience. This opportunity is ideal for someone who thrives in a manufacturing environment and is passionate about delivering exceptional service.<br><br>Responsibilities:<br>• Upgrade IT systems and technologies to streamline business operations while minimizing disruptions.<br>• Develop and implement strategies to enhance service desk efficiency and future support processes.<br>• Create and deliver training programs to educate users on IT technologies and procedures.<br>• Offer guidance and support to the Service Management team and end users, ensuring effective utilization of IT systems.<br>• Troubleshoot and resolve technical issues related to Active Directory and Microsoft Windows environments.<br>• Manage and respond to service desk tickets in a timely manner.<br>• Perform basic troubleshooting for hardware and software issues.<br>• Ensure smooth operation of systems running on Microsoft Windows 10.<br>• Collaborate with team members to evaluate and improve IT service delivery.<br>• Maintain documentation of processes and solutions to support ongoing improvements.
<p>We are looking for an experienced Executive Desktop Support Analyst to join our team in Oakland. In this contract-to-permanent Executive Desktop Support role, you will play a key part in delivering technical assistance and resolving hardware and software issues for end-users. This Executive Desktop Support position offers an exciting opportunity to apply your expertise in a fast-paced, collaborative environment. This Executive Desktop Support role is an on-site position. We are looking for someone with strong Mac support and some windows support. </p><p><br></p><p>Responsibilities:</p><ul><li> Diagnose and resolve hardware issues, ensuring minimal disruption to end-user productivity.</li><li> Provide comprehensive support for software applications, including troubleshooting and installation.</li><li> Manage and maintain Mac OS systems efficiently, ensuring optimal performance.</li><li> Utilize Jamf Pro to oversee device management and implement security protocols.</li><li> Assist in configuring and upgrading operating systems, including Windows OS.</li><li> Deliver technical guidance on the use of productivity tools such as Office.</li><li> Collaborate with team members to address complex technical challenges and deliver effective solutions.</li><li> Document resolutions and maintain accurate records of service requests.</li><li> Ensure compliance with organizational standards and protocols in all technical operations.</li><li> Provide timely support to users in person, remotely, and through ticketing system</li></ul>
<p><br></p><p><strong>Technical Team Lead</strong></p><p>The Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service.</p><p><br></p><p><strong>Duties/Responsibilities:</strong></p><ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul><p><br></p><p><strong>Required Skills/Abilities:</strong></p><ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul><p><br></p><p><strong>Education and Experience:</strong></p><ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul><p><br></p>
<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner.</p><p> This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training</p><p> </p><p> </p><p> </p>
<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner.</p><p> This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training</p><p> </p><p> </p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to hire an <strong>IT Specialist </strong>(contract)<strong>.</strong> This role involves supporting onsite and remote team members by troubleshooting hardware, software, and SaaS applications while proactively optimizing systems for performance, reliability, and security. You'll drive operational excellence and enable seamless connectivity across the business. <strong>This position primarily sits onsite in Austin, TX from 9 AM to 5 PM.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1/2 support for customers and remote team members</li><li>Monitor support channels (ticketing systems, email, chat) and respond promptly</li><li>Manage high-volume tickets in JIRA or similar systems with accurate documentation</li><li>Install, configure, and maintain workstations, laptops, mobile devices, and remote management tools</li><li>Coordinate equipment setup and retrieval for onboarding/offboarding</li><li>Support infrastructure at remote sites and assist with security audits and compliance</li><li>Maintain IT knowledge bases and troubleshooting guides</li><li>Manage IT assets and licenses throughout their lifecycle</li><li>Contribute to process improvements and automation initiatives</li></ul>
We are looking for a skilled Systems Engineer to join our team in Golden Valley, Minnesota. In this contract position, you will play a key role in supporting digital and technology initiatives, providing technical expertise, and ensuring smooth IT operations. The ideal candidate will bring a combination of leadership, problem-solving skills, and technical proficiency to enhance business processes and drive continuous improvement.<br><br>Responsibilities:<br>• Provide advanced technical support and resolve desktop-related issues for site users, ensuring minimal disruption to operations.<br>• Collaborate with business users to understand their processes and deliver prompt, empathetic customer service.<br>• Manage IT projects, including planning, tracking, and communicating changes effectively.<br>• Work closely with external vendors to address technical challenges and maintain business continuity.<br>• Implement and support new technologies in collaboration with global IT teams.<br>• Ensure adherence to hardware lifecycle guidelines and provide onboarding and knowledge transfer for users.<br>• Address incidents and problems promptly, taking ownership of issues and escalating when necessary.<br>• Partner with compliance teams to enforce cyber and physical security measures, escalating non-compliance as needed.<br>• Demonstrate leadership by actively engaging in projects and fostering a collaborative team environment.<br>• Promote continuous learning and self-development to stay updated on industry trends.
<p>Join our team as a Customer Support Specialist and play a vital role in supporting our daily operations. We’re looking for an organized, detail-oriented individual with strong communication skills and the ability to thrive in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Answer high-volume phone calls from members and assist with their inquiries</li><li>Accurately process member enrollments over the phone, following a provided question list</li><li>Perform data entry into the member portal; submit records and confirm successful completion</li><li>Scan and index documents to ensure accurate digital recordkeeping</li><li>Distribute incoming mail and support general office functions</li><li>Handle routine outreach to vendors as needed</li><li>Post eligibility information and run regular reports for department use</li></ul><p>For immediate consideration, call 937.224.8326.</p>
We are looking for a dedicated Help Desk Analyst to provide essential IT support in Westborough, Massachusetts. This onsite role involves assisting with fundamental technical tasks and user support, making it an excellent opportunity for individuals eager to contribute to an IT department. This is a long-term contract position requiring part-time availability for approximately 24 hours per week.<br><br>Responsibilities:<br>• Set up user hardware and ensure proper configuration.<br>• Process returns and maintain accurate records.<br>• Provide hands-on support for onsite users, troubleshooting basic IT issues.<br>• Diagnose and resolve printer and office computer problems.<br>• Perform minor server room tasks, such as rebooting terminal servers.<br>• Create tickets for advanced issues requiring escalation.<br>• Assist with resolving small-scale technical challenges to support daily operations.
<p>Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol><p><br></p>
<p><strong>Overview</strong></p><p>The Senior Help Desk Technician provides advanced technical support to end users across a mixed remote and on-site environment. This role handles escalated issues, maintains support standards, and assists with the stability and performance of end-user systems. The position requires regular on-site work for hands-on troubleshooting, hardware support, and collaboration with internal teams.</p><p><br></p><p><strong>This is a Direct Hire position that will require a hybrid work schedule in Madison.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><p> • Serve as the primary escalation point for complex technical issues across desktops, laptops, mobile devices, printers, and core business applications.</p><p> • Deliver support through a combination of remote tools, ticketing systems, and in-person assistance.</p><p> • Perform on-site diagnostics, hardware repair, workstation builds, imaging, and deployment.</p><p> • Manage user accounts, permissions, and group policies within Active Directory and related identity platforms.</p><p> • Support email, collaboration platforms, VPN access, and standard productivity tools.</p><p> • Monitor ticket queues, ensure timely resolution, and maintain documentation of troubleshooting steps and solutions.</p><p> • Provide guidance to junior technicians and contribute to knowledge base development.</p><p> • Assist with endpoint security, patching, and system maintenance activities.</p><p> • Collaborate with IT leadership on process improvements, technology upgrades, and support initiatives.</p>
<p>Robert Half HR Solutions is currently partnering with a client in the Smyrna, GA area that is looking for an experienced HRIS Analyst to join their team in the Smyrna, GA area. In this role, you will play a key part in managing and optimizing their Human Resources Information Systems (HRIS) to ensure efficient and accurate operations. This position offers an opportunity to collaborate with a dynamic HR team and contribute to the organization's success through technology and process improvements.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and update HRIS systems (UKG) to ensure accurate data entry and record management.</p><p>• Analyze system performance and identify opportunities for improvement or optimization.</p><p>• Provide technical support and training to HR staff on the effective use of HRIS tools.</p><p>• Collaborate with HR and IT teams to implement system upgrades and new features.</p><p>• Develop and generate reports from HRIS to support decision-making and strategic planning.</p><p>• Ensure system compliance with organizational policies and legal requirements.</p><p>• Monitor data integrity and troubleshoot issues to maintain system reliability.</p><p>• Coordinate with external vendors for system enhancements or technical support.</p><p>• Document system processes and procedures for reference and training purposes.</p><p>• Assist in the integration of HRIS with other organizational systems when required.</p>
We are looking for a skilled Business Systems Analyst to join our team in Ft. Lauderdale, Florida. In this role, you will play a critical part in ensuring the functionality and performance of key platforms, particularly within the solar division. Your expertise will help streamline operations, troubleshoot issues, and enhance platform usability to support the organization’s goals.<br><br>Responsibilities:<br>• Serve as the primary technical resource for the Procore platform within the solar division, ensuring optimal performance and usability.<br>• Collaborate with users to diagnose, resolve, and escalate technical challenges effectively.<br>• Oversee system configurations, monitor performance, and manage user access to maintain reliability.<br>• Work closely with organizational and field teams to drive adoption and implement platform improvements.<br>• Identify patterns in user feedback and develop solutions to enhance system functionality.<br>• Provide training and guidance to ensure users can maximize the tools and platforms available.<br>• Translate business requirements into actionable technical solutions that address operational needs.<br>• Stay updated on emerging technologies and tools to continuously enhance system capabilities.<br>• Ensure smooth integration and functionality of SaaS platforms within the organization.
Key Responsibilities<br>• Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs.<br>• Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling.<br>• Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues.<br>• Provide Tier 2 technical support to resolve escalated service tickets for client systems, networks, and applications.<br>• Provide support and mentorship to Tier 1 staff, including informal coaching and daily technical assistance.<br>• Facilitate detail oriented development of the help desk team by identifying training needs, collaborating on performance reviews conducted by VP of Technology, and acting as a liaison for the team to support career growth.<br>• Audit service desk ticket queues to proactively address potential issues with delays in resolution or ensure that adequate technical personnel are engaged in issue resolution. <br>• Perform follow-up to ensure that issues have been successfully resolved and communicate with clients to maintain positive client relationships. <br>• Schedule onsite visits for the technical team to ensure timely issue resolution/equipment delivery while also maintaining adequate help desk coverage.<br>• Identify process improvements in help desk operations and work with management to implement operational process improvements.<br>• Document all work performed, maintaining clear and detailed notes in Autotask. <br>• Identify recurring issues and collaborate with senior technical team to develop permanent resolutions and/or knowledge base entries.<br>• Communicate with clients in a detail oriented, service-oriented manner, maintaining high levels of satisfaction and transparency.<br>• Participate in after-hours or on-call rotations as required.
This role is primarily customer-support focused and serves as an entry-level opportunity to build foundational experience in IT or grow within a customer service career. The position involves providing first-level support to cellular users in a call-center environment, assisting with device setup, connectivity issues, and general service inquiries. Candidates will follow established workflows and troubleshooting guides while delivering clear, patient, and detail oriented support to end users. The role includes structured training and ongoing support to help develop confidence and core technical skills.
We are looking for an experienced Database Analyst to join our team in Detroit, Michigan. This role offers a long-term contract opportunity for a detail-oriented individual who excels in data management, analysis, and reporting. The ideal candidate will play a critical role in enhancing system performance, ensuring data integrity, and supporting stakeholders through training and technical assistance.<br><br>Responsibilities:<br>• Develop and maintain detailed reports to support management and executive-level decision-making.<br>• Monitor and analyze performance data for federally funded programs, identifying trends and areas for improvement.<br>• Create and manage queries, summaries, and recommendations to address data entry and performance challenges.<br>• Consolidate data from multiple sources into comprehensive, actionable reports.<br>• Design and implement automated workflows to improve operational efficiency.<br>• Collaborate with program teams to define Key Performance Indicators aligned with contract objectives.<br>• Identify and address data quality issues, providing training and technical support to staff as needed.<br>• Develop user-friendly training materials and conduct sessions for case management systems.<br>• Facilitate meetings and workshops to ensure alignment with organizational goals.<br>• Extract actionable insights from large datasets using statistical tools and software.
<p><strong>PC Technician – </strong></p><p><strong>Summary:</strong></p><p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p><strong>PC Technician – </strong></p><p><strong>Summary:</strong></p><p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
We are looking for a skilled Database Analyst to join our team in Livermore, California. In this Contract to permanent position, you will play a key role in supporting the implementation, maintenance, and operation of application systems within the education sector. Your expertise in data analysis and database management will help ensure timely and accurate reporting, while fostering collaboration between IT staff and end-users.<br><br>Responsibilities:<br>• Serve as the primary liaison between application users and IT staff, ensuring smooth communication and understanding of technical needs.<br>• Develop solutions to resolve user-related issues and provide technical support for application systems.<br>• Create and maintain documentation, including procedural guides and operational instructions, while utilizing collaboration platforms for user interaction and file sharing.<br>• Design, develop, and generate standardized and custom reports based on legal and user specifications using various software tools.<br>• Assist in maintaining quality control standards, participating in complex data systems projects, and ensuring accurate state reporting.<br>• Monitor and update automated reporting systems to track user inquiries, application issues, and enhancement requests.<br>• Modify database structures and reorganize databases to meet local data tracking requirements.<br>• Communicate with vendors and contractors to address technical issues related to software applications.<br>• Provide day-to-day support for application services, student assessment systems, web portals, and other assigned information systems.<br>• Foster cooperative working relationships and effectively communicate with stakeholders to meet organizational goals.
<p>Are you an IT detail oriented ready to step into a leadership role? Our company is seeking a dedicated, hands-on Help Desk Manager to lead a small, skilled team of 1-2 help desk analysts in the Tulsa area. This is your chance to make an immediate impact in a fast-paced environment, ensuring top-tier support and service for our users. </p><p><br></p><p>Key Responsibilities: </p><ul><li>Supervise day-to-day help desk operations and provide guidance to analysts</li><li>Ensure prompt resolution of technical support requests via phone, email, and ticketing systems</li><li>Set performance goals and track key metrics to deliver excellent service</li><li> Act as an escalation point for complex issues and collaborate with IT leadership on process improvements</li><li> Foster a supportive, collaborative team environment with ongoing coaching and detail oriented development</li></ul><p><br></p>
<p>A growing manufacturing company in San Marcos is looking for a professional <strong>Receptionist / Administrative Support Specialist</strong> to manage front desk operations while providing administrative support to multiple departments. This role blends traditional receptionist duties with behind-the-scenes office coordination and is ideal for someone who enjoys variety in their day.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for visitors, vendors, and callers</li><li>Maintain front desk operations and office security protocols</li><li>Coordinate conference rooms and meeting logistics</li><li>Assist with data entry, filing, and document management</li><li>Order office supplies and support office organization initiatives</li><li>Provide administrative assistance to HR, accounting, or operations teams</li><li>Track deliveries, service requests, and vendor communications</li></ul>
<p>We are looking for a detail-oriented Data Warehouse Analyst I to join our team in Rantoul, IL . As part of this contract position, you will contribute to the efficiency and integrity of warehouse management systems while providing technical support and analysis. This role offers an exciting opportunity to work within a dynamic supply chain environment, utilizing your expertise to drive operational success.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and ensure the operational integrity of warehouse management systems, including setup and ongoing control.</p><p>• Troubleshoot and resolve both software and hardware issues for end-users within the facility.</p><p>• Assist in the installation, maintenance, and support of systems, including performing backups and recovery processes.</p><p>• Monitor inventory management systems to ensure accuracy and resolve discrepancies as needed.</p><p>• Collaborate with management to optimize facility layout and design for improved operational efficiency.</p><p>• Develop, implement, and monitor performance metrics and system functionality to enhance site operations.</p><p>• Create and analyze detailed reports to support business processes and system improvements.</p><p>• Provide hands-on support and training to staff on technical software and hardware systems.</p><p>• Participate in project development and implementation to advance warehouse operations.</p><p>• Interface with operational teams and customers to maximize system effectiveness and address any technical challenges.</p>