198 results for Technical Support Analyst jobs

Help Desk Analyst

New York, NY
onsite
Contract / Temporary to Hire
30.4 - 35.2 USD / Hourly
We are looking for an experienced Help Desk Analyst to join our team in New York, New York. This is a Contract to permanent position where you will play a key role in managing and supporting IT systems, ensuring seamless functionality across platforms. The ideal candidate will have strong technical expertise and a proactive approach to resolving system and user challenges. Responsibilities:• Perform daily systems administration tasks, including maintenance, backups, performance monitoring, and security checks for Windows-based platforms.• Manage user accounts, permissions, and access rights while assisting IT staff with routine tasks.• Develop detailed documentation for system upgrades, installations, repairs, and user training.• Provide advanced troubleshooting support and backup services for Help Desk technicians.• Collaborate with IT teams to address broader system issues and implement solutions.• Monitor and maintain server environments, ensuring optimal performance and uptime.• Utilize tools such as PowerShell to manage Microsoft systems, including Azure.• Implement and oversee firewall technologies, hybrid cloud solutions, and VoIP systems.• Support the configuration and management of HP servers and Hyper-V environments.• Ensure compliance with organizational IT policies and security protocols.
2026-03-18T00:00:00Z

Help Desk Analyst

New York, NY
onsite
Temporary
47.5 - 55 USD / Hourly
We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide technical expertise and support to ensure seamless operation across various devices and systems. This is a long-term contract position that offers an excellent opportunity to work with cutting-edge technologies and deliver exceptional customer service. Responsibilities: • Provide technical support for Mac computers, Apple devices, and associated hardware. • Manage and configure devices using MDM technologies such as Jamf Pro. • Administer user accounts and permissions via tools like Okta. • Troubleshoot and resolve issues related to computer hardware, software, and audio-visual systems. • Ensure proper setup and maintenance of devices through configuration management. • Assist with deployment and management of Rippling software. • Collaborate with team members to identify and address technical challenges. • Deliver timely and effective solutions to enhance user experience. • Document and track support requests to maintain accurate records. • Stay updated on emerging technologies to improve support services.
2026-03-13T00:00:00Z

Help Desk Analyst

Stockton, CA
onsite
Contract / Temporary to Hire
29.6875 - 34.375 USD / Hourly
We are looking for a Help Desk Analyst to join our team in Stockton, California, as part of a Contract to permanent position within the aerospace industry. In this role, you will be responsible for providing technical support to end users across multiple environments, ensuring smooth system functionality and resolving issues promptly. This position offers an exciting opportunity to work closely with IT leadership and collaborate on delivering exceptional support services. Responsibilities: • Address and resolve help desk tickets efficiently to minimize downtime for users. • Provide technical support for Windows 10/11 operating systems and Microsoft 365 applications. • Assist remote users with VPN access and troubleshooting to ensure seamless connectivity. • Manage user accounts and perform basic networking tasks to maintain system reliability. • Collaborate with IT leadership and team members to ensure timely resolution of technical issues. • Deliver detail-oriented and customer-focused support to enhance user satisfaction. • Document resolutions and maintain accurate records of help desk activities. • Identify recurring issues and propose solutions to improve system performance. • Stay updated on emerging technologies to continuously enhance support capabilities.
2026-03-25T00:00:00Z

Help Desk Analyst

Philadelphia, PA
remote
Contract / Temporary to Hire
0 - 0 USD / Yearly
We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization. Responsibilities: • Respond promptly to service desk tickets, providing effective solutions to address user concerns. • Manage and maintain Active Directory accounts, including user access and permissions. • Troubleshoot and resolve technical issues related to Microsoft Windows and Windows 10. • Provide guidance and support to users experiencing basic IT problems. • Document and track all support activities to ensure accurate reporting and follow-up. • Collaborate with team members to improve processes and streamline IT support. • Conduct routine system checks to identify and prevent potential issues. • Ensure excellent customer service by communicating effectively with end-users. • Assist in the setup and configuration of new hardware and software as needed.
2026-03-24T00:00:00Z

Salesforce Technical Analyst

Minneapolis, MN
remote
Contract / Temporary to Hire
33.25 - 40 USD / Hourly
We are looking for a dedicated Salesforce Technical Analyst to join our team. In this position, you will play a pivotal role in supporting a growing retail network by leveraging your technical expertise and problem-solving skills. Your contributions will enhance the interaction between retail teams and homeowners, ensuring seamless operations and continuous improvement. Responsibilities:• Provide application support for Salesforce, ensuring timely resolution of issues and adherence to service level agreements.• Utilize ServiceNow and other tools to manage support requests efficiently and accurately.• Collaborate with team members to share knowledge, foster learning, and achieve collective goals.• Identify opportunities for process improvement, offering solutions to reduce recurring service tickets and enhance system performance.• Apply critical thinking and technical expertise to troubleshoot and resolve Salesforce-related challenges.• Maintain and improve Salesforce Service Cloud functionalities to meet business needs.• Conduct regular system audits and provide recommendations for optimization.• Support the onboarding and training of team members to ensure consistent application usage.• Manage time effectively to prioritize tasks and deliver results in a fast-paced environment.• Assist in the implementation of best practices to enhance the user experience and operational efficiency.
2026-03-05T00:00:00Z

Customer Support Specialist

Johnston, IA
onsite
Temporary
19 - 21 USD / Hourly
Robert Half is seeking a Customer Support Specialist for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career. What You’ll Do<ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul>Shift & Schedule<ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul>Additional Details<ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
2026-03-11T00:00:00Z

Customer Support Specialist

Littleton, CO
onsite
Temporary
21 - 22 USD / Hourly
Customer Order Specialist About the RoleWe are seeking a detailed-oriented, customer-focused Customer Order Specialist to support our product lines. This role goes beyond traditional customer service—our team members become true product specialists, helping customers, suppliers, and field sales associates navigate product options, customization needs, and the order lifecycle from quote to delivery. This position offers a structured training program (typically 6–8 months), giving you the time and support needed to learn our products, systems, and processes thoroughly. Key Responsibilities Order Processing & Product Support<ul><li>Process customer orders with a deep understanding of product features, customization options, adjustability, and adaptability.</li><li>Provide expert guidance to customers, helping them identify the right products or adaptations to meet end‑user needs.</li><li>Handle email quote requests and enter orders accurately; manage custom orders by identifying missing information and clarifying requirements.</li></ul>Customer & Supplier Communication<ul><li>Respond to customer and supplier inquiries via phone and email regarding order status, quotations, returns, repairs, and general product questions.</li><li>Support clinics and suppliers who use our products, answering all incoming questions with professionalism and accuracy.</li><li>Follow up proactively with customers and suppliers, providing updates and maintaining detailed notes for continuity.</li></ul>Collaboration & Sales Support<ul><li>Partner closely with field sales associates; support key account relationships when needed.</li><li>Use sales communication tools to help achieve top-line sales objectives.</li><li>Maintain up‑to‑date knowledge of all products and internal systems.</li></ul>Workflow & Call Volume<ul><li>Manage a moderate call volume (typically 10 - 20 calls per day)</li><li>Dedicate more time to data entry and email-based order processing vs. nonstop phone support.</li><li>Utilize email templates and internal resources to ensure consistent communication.</li></ul>Training & Development<ul><li>Participate in a structured learning path that gradually builds proficiency in products, quoting, and order processing.</li><li>Demonstrate strong attention to detail and accuracy to reduce re-work and support high-quality outcomes.</li></ul>
2026-03-10T00:00:00Z

Benefits Support Analyst

Houston, TX
onsite
Permanent
70000 - 80000 USD / Yearly
We are in the process of recruiting a Benefits Support Analyst for our team located in Houston, Texas. The individual will be a pivotal team member with an emphasis on systems, Benefits knowledge will be instrumental in ensuring customer success. The role will involve translating clients’ needs into product specifications for software enhancements and acting as a subject matter expert in the Benefits functional area. Responsibilities:• Support customers throughout the complete project lifecycle, from sales to implementation and support.• Address and resolve Benefit related support tickets in a timely and efficient manner.• Act as a conduit for knowledge transfer, sharing insights on Benefits practices and processes with both clients and internal team members.• Engage in user training preparation and delivery, ensuring a comprehensive understanding of our software for customers.• Document and map customer business processes and third-party integrations, identifying areas for increased client satisfaction during the sales or implementation process.• Undertake quality assurance tasks, testing tickets related to Benefits to ensure optimal functionality.• Serve as a liaison between clients and our business, effectively communicating client needs regarding software functionality and performance.
2026-02-20T00:00:00Z

Application Support Engineer

Glen Rock, PA
onsite
Permanent
100000 - 105000 USD / Yearly
We are looking for an experienced Application Support Engineer to oversee and execute technical projects, ensuring efficient operations and seamless application functionality. This role requires a proactive individual with strong organizational and problem-solving skills, capable of managing various tasks, including project planning and vendor coordination. The position is based in Glen Rock, Pennsylvania. Responsibilities: • Develop, manage, and execute small to mid-size capital projects from inception to completion. • Create detailed user and functional specifications, project plans, and scopes of work to guide project execution. • Prepare comprehensive requests for quotes and other necessary documentation to support procurement processes. • Identify and evaluate potential manufacturers, suppliers, integrators, and contractors to ensure optimal project outcomes. • Conduct thorough reviews of competitive bids to select the most suitable vendors for project needs. • Collaborate with stakeholders to ensure project alignment with organizational goals and requirements. • Ensure compliance with industry standards and regulations throughout the project lifecycle. • Utilize AutoCAD and Autodesk tools to design and refine technical solutions. • Monitor project timelines and budgets, addressing any issues promptly to ensure successful delivery. • Provide technical support and troubleshooting for applications to maintain operational efficiency.
2026-03-13T00:00:00Z

Application Support Engineer

Las Vegas, NV
onsite
Temporary
27.7115 - 34.32 USD / Hourly
Our client, a popular, local gaming and hospitality property in Las Vegas, is seeking an IT Applications Support Specialist to join their onsite technology team. This role serves as the escalation point from the Help Desk, supporting hotel, casino, and food & beverage operations with a focus on Micros POS systems, Aristocrat Gaming, and Oracle Fusion applications. You’ll collaborate cross-functionally with IT, Casino Operations, and vendor partners while delivering exceptional guest service in a fast-paced environment. This will be a short-term CTH role, and fully onsite on property. Key Responsibilities:<ul><li>Serve as the primary administrator for Micros POS, including configuration, deployment, programming, and maintenance.</li><li>Provide application support for Aristocrat Gaming, Oracle Fusion, Bartec, Lotus Notes, and Visual Basic systems.</li><li>Configure, deploy, and maintain IT hardware/software across hotel, casino, bar, and front-of-house operations.</li><li>Perform and monitor backups, restores, and system log reviews to ensure operational integrity.</li><li>Ensure compliance with Nevada Gaming Control Board regulations and company SOPs.</li><li>Partner with internal teams and vendors to resolve escalated issues while maintaining a high standard of guest service.</li><li>Cross-train and support other IT functions within the department.</li></ul>
2026-03-05T00:00:00Z

Application Support Engineer

Las Vegas, NV
onsite
Temporary
35.9 - 42.6 USD / Hourly
We are looking for an experienced Application Support Engineer to ensure the seamless operation and reliability of gaming applications and systems. In this role, you will focus on troubleshooting, monitoring, and resolving production issues while collaborating with cross-functional teams to maintain optimal system performance. As part of a long-term contract to hire position (6-month CTH), you will play a pivotal role in delivering a stable and enjoyable gaming experience. This role will be fully onsite in Las Vegas, NV. Responsibilities:• Monitor live gaming applications to ensure they operate efficiently and maintain high availability.• Investigate and resolve incidents and service requests promptly while adhering to defined service level agreements.• Collaborate with development and operations teams to deploy updates, patches, and configuration changes effectively.• Perform root cause analyses on recurring issues and recommend solutions to prevent future occurrences.• Manage ticket queues, prioritize tasks, and provide regular status updates to stakeholders.• Support integrations, APIs, and backend services related to gaming systems.• Develop and maintain system documentation, troubleshooting guides, and operational runbooks.• Participate in on-call rotations to handle critical incidents and after-hours support.• Assist with managing system environments, coordinating releases, and ensuring smooth change control processes.• Deliver outstanding technical support to internal teams and external partners to resolve issues efficiently.
2026-03-05T00:00:00Z

Application Support Engineer

Piscataway, NJ
onsite
Temporary
35 - 38 USD / Hourly
We are looking for a dedicated Application Support Engineer to join our team in Piscataway, New Jersey. In this long-term contract role, you will leverage your technical expertise to support and maintain the organization's learning management system and provide assistance to internal and external partners. This position requires a strong blend of problem-solving skills, administrative capabilities, and technical knowledge to ensure the optimal functionality of our platform. Responsibilities: • Provide technical support as the administrator of the organization's learning management system, diagnosing and resolving platform-related issues. • Collaborate with internal and external teams to implement technical fixes and enhancements for the platform. • Research emerging technologies and recommend improvements to enhance user support and operational efficiency. • Create and update user guides and documentation to assist stakeholders in navigating the platform. • Manage course uploads and produce both standard and customized reports to support organizational needs. • Assist with onboarding and technical implementations for new partners using the learning management system. • Participate in testing and reviewing requirements for platform enhancements, including writing user acceptance testing scripts. • Coordinate virtual events and webinars, handling registration setup, production support, and post-event reporting. • Conduct keyword research and content audits to optimize the platform's website and improve data integrity. • Generate analytics and usage reports for eLearning products, identifying trends and actionable insights to support decision-making.
2026-03-20T00:00:00Z

Application Support Engineer

Grenada, MS
remote
Permanent
85000 - 90000 USD / Yearly
We are looking for an Application Support Engineer to join our team in Grenada, Mississippi. In this role, you will provide technical and commercial expertise to assist with product development, engineering projects, and customer support. You will play a key role in helping clients select suitable heat transfer products and contribute to the design and application process. Responsibilities: • Offer technical and commercial support to Sales and Marketing teams while fostering strong relationships with customers. • Assist clients in selecting heat transfer products tailored to their specific applications and material requirements. • Utilize knowledge of heat transfer principles to guide product design and application decisions. • Learn and effectively use proprietary in-house software for product selection and design. • Conduct training sessions for internal teams and external customers on software usage. • Participate in the review of complex or large-scale applications, focusing on heat transfer and production engineering. • Provide detailed information for the creation of drawings required for submittals and production. • Collaborate with production managers to ensure designs align with manufacturing methodologies. • Address quality concerns and support resolutions by providing technical insights. • Travel occasionally to customer sites or industry trade shows, with travel limited to 10% of the time.
2026-03-18T00:00:00Z

Desktop Support Engineer

New York, NY
onsite
Temporary
27.7115 - 32.087 USD / Hourly
We are looking for a skilled Desktop Support Engineer to join our team in New York, New York. In this long-term contract role, you will provide technical assistance and support to ensure smooth operations within an investment banking environment. This position is ideal for someone with strong troubleshooting abilities, excellent communication skills, and a proactive approach to problem-solving. Responsibilities: • Provide technical support to end-users, including troubleshooting hardware, software, and connectivity issues. • Manage user accounts, groups, and devices using Active Directory. • Administer Office 365 licenses, users, and groups, ensuring efficient functionality. • Perform basic device and user management tasks using Microsoft Intune. • Organize and maintain IT equipment, including setting up devices and connecting cables. • Respond to service desk tickets promptly and resolve issues effectively. • Collaborate with team members to identify and resolve recurring technical problems. • Ensure all IT systems meet organizational standards and are properly maintained. • Communicate with stakeholders to provide updates and solutions regarding technical challenges. • Document resolutions and best practices for future reference.
2026-03-24T00:00:00Z

Service Desk Analyst

Philadelphia, PA
onsite
Permanent
55000 - 70000 USD / Yearly
We are looking for a Service Desk Analyst to join our team in Philadelphia, Pennsylvania. This role requires a proactive individual who can diagnose and resolve software issues while delivering exceptional customer service. The ideal candidate will manage technical inquiries, prioritize tasks effectively, and ensure smooth communication across all levels of the organization. Responsibilities: • Respond to and diagnose software issues through direct communication with clients and staff. • Research and resolve system problems, escalating complex cases to senior support staff. • Provide immediate solutions to straightforward technical issues. • Handle technical and non-technical calls, managing a volume of 40-60 inquiries daily. • Communicate effectively with employees across various levels of the organization. • Maintain detailed records of issues and solutions within service desk ticketing systems. • Collaborate with team members to ensure efficient problem resolution. • Utilize Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Access, for documentation and reporting. • Uphold confidentiality and high ethical standards while working under pressure. • Adapt to flexible schedules and occasional overtime, including evenings and weekends.
2026-03-17T00:00:00Z

Client Support Associate

Edina, MN
onsite
Permanent
44000 - 52000 USD / Yearly
We are looking for a dedicated Client Support Associate to join our team in Bloomington, Minnesota. In this role, you will be responsible for assisting clients with inquiries, supporting program administration, and providing first-line technical support for our portals. This position requires excellent communication skills and the ability to manage multiple tasks efficiently while ensuring client satisfaction. Responsibilities:• Coordinate meetings with clients.• Provide technical support for for clients and internal departments.•Manage front desk dealing with clients coming in and answering phones.• Handle incoming client calls, responding to inquiries about account updates while ensuring issues are directed to the appropriate internal teams.• Collaborate closely with the client service team to ensure seamless handling of client requests and escalations.• Maintain a calm and detail-oriented approach when managing urgent or demanding client situations.• Assist clients with basic questions, providing contact information or instructions on using online resources as needed.• Perform light front desk duties, including greeting occasional visitors and managing administrative support tasks.• Help ensure smooth office operations by coordinating with various departments and maintaining organized workflows.• Take ownership of learning internal policies and procedures to provide accurate and effective assistance to clients.
2026-03-19T00:00:00Z

IT Support Specialist Level 2

Hazlet, NJ
onsite
Permanent
60000 - 70000 USD / Yearly
We are looking for an experienced IT Support Specialist Level 2 to join our team. This role requires a highly motivated individual capable of providing remote and on-site technical assistance, ensuring seamless IT operations for our clients. The ideal candidate will thrive in a fast-paced environment, possess strong technical expertise, and be committed to delivering exceptional service. Responsibilities:• Deliver remote and on-site technical support to clients.• Troubleshoot and resolve issues across Windows desktop environments and Microsoft 365 applications.• Leverage ConnectWise (Manage, Automate, Control) to efficiently manage and streamline support operations.• Identify, diagnose, and remediate malware, virus, and other security threats to safeguard client systems.• Conduct basic server troubleshooting and perform repairs to ensure system stability and uptime.• Support network installations and perform fundamental diagnostics to maintain reliable connectivity.• Provide responsive, high-quality customer service by addressing client needs in a timely and professional manner.• Partner with internal teams to resolve complex technical issues and escalate when appropriate.• Accurately document service desk tickets, resolutions, and technical procedures.• Stay current with emerging technologies and industry best practices to enhance service delivery.
2026-03-17T00:00:00Z

Customer Support Associate

Reading, PA
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟 Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for Entry-Level Customer Service Representatives at a company that values fresh ideas, a great attitude, and your long-term success. 📍 Location: Reading, PA💼 Type: On-site or Hybrid options available📈 Room to Grow: YES! What You’ll Do:<ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul>Why You’ll Love It Here:✅ Supportive team and hands-on training✅ Clear career path and promotions from within✅ Management Trainee track available for high-potential team members✅ Competitive pay and benefits✅ A company culture that celebrates fresh perspectives, personal growth, and your whole self
2026-03-12T00:00:00Z

Help Desk Analyst - Tier I

Charlotte, NC
onsite
Temporary
20 - 30 USD / Hourly
We are proactively building a network of Help Desk Technicians for upcoming contract opportunities with our clients. These roles support internal employees and business systems by resolving technical issues, assisting with hardware and software troubleshooting, and ensuring users can stay productive. This position is ideal for individuals early in their IT careers who enjoy problem-solving, supporting users, and gaining experience across enterprise technology environments.Key Responsibilities<ul><li>Provide first-level technical support for users experiencing hardware, software, or system issues</li><li>Troubleshoot and resolve basic IT incidents including workstation, password, access, and connectivity issues</li><li>Document support tickets and resolutions within the ticketing system</li><li>Escalate complex technical issues to Tier 2 or infrastructure teams when necessary</li><li>Assist with onboarding tasks including workstation setup and user account provisioning</li><li>Maintain a high level of customer service while supporting employees across the organization</li></ul>
2026-03-11T00:00:00Z

Help Desk Analyst - Tier I

Charlotte, NC
onsite
Temporary
20 - 30 USD / Hourly
We’re looking for a motivated Help Desk I Support Technician who enjoys solving problems, helping users, and building a strong foundation in IT support. This is a great opportunity for someone early in their IT career who wants hands-on experience in a professional, fast-paced environment.What You’ll Do<ul><li>Respond to incoming support tickets (hardware, software, connectivity)</li><li>Troubleshoot Windows desktops/laptops and common business applications</li><li>Assist with password resets and user account support (Active Directory)</li><li>Support printers, peripherals, and basic networking issues</li><li>Escalate complex issues to Tier 2/3 teams as needed</li><li>Document resolutions clearly in the ticketing system</li><li>Provide friendly, professional customer service via phone, email, and cha</li></ul>
2026-02-23T00:00:00Z

Help Desk Analyst II

Chicago, IL
onsite
Contract / Temporary to Hire
42.25 - 50.5 USD / Hourly
We are looking for a skilled and dependable Help Desk Analyst II to join our team in Chicago, Illinois. This part-time role requires on-site presence and is designed as a contract-to-permanent opportunity, offering the potential for long-term growth. The ideal candidate will provide Tier 2 IT support while demonstrating strong technical expertise and attention to detail. Responsibilities:• Deliver Tier 2 technical support for hardware, software, and networking issues to ensure smooth operations.• Troubleshoot and resolve problems related to Microsoft Windows 10 systems and Active Directory.• Manage service desk tickets efficiently, ensuring timely resolutions and accurate documentation.• Provide support for mobile device management, ensuring devices are configured and operating effectively.• Collaborate with team members to address IT concerns and implement solutions that align with business needs.• Maintain a detail-oriented and courteous approach while assisting end-users with technical problems.• Follow established protocols and procedures to ensure consistent and reliable IT support services.• Monitor and report recurring issues, offering recommendations to improve processes and prevent future problems.• Stay updated on emerging IT trends and technologies to enhance support capabilities.• Ensure compliance with company policies and security standards in all IT-related tasks.
2026-03-03T00:00:00Z

Help Desk Analyst II

Sacramento, CA
onsite
Temporary
25 - 30 USD / Hourly
We are looking for a skilled Help Desk Analyst II to join our team in Sacramento, California. In this long-term contract role, you will provide technical support for various systems and applications, ensuring smooth operations and resolving issues efficiently. This position requires on-site work in a secure environment, with adherence to safety protocols. Responsibilities: • Provide technical assistance and troubleshooting for virtual desktops, including Citrix-based systems and related applications. • Utilize ticketing systems to manage and resolve user issues, with training provided for specific platforms as needed. • Support and maintain hardware such as Wyse thin clients, HP printers, and Fujitsu 7160 scanners. • Perform sanitization and safety measures while working in secure environments, ensuring compliance with health protocols. • Manage IT call center operations, responding to inquiries during designated hours, Monday through Friday. • Assist with the setup, configuration, and maintenance of PC desktops and workstations. • Deliver training and guidance to users on court-specific applications and tools. • Collaborate with team members to optimize system performance and minimize downtime. • Conduct regular checks and updates to ensure systems are running efficiently. • Provide documentation and reports on technical issues and resolutions.
2026-03-23T00:00:00Z

Field Support Engineer

Atlanta, GA
onsite
Contract / Temporary to Hire
38 - 44 USD / Hourly
We are looking for a skilled Field Support Engineer to join our team in Atlanta, Georgia. In this Contract to permanent role, you will provide hands-on technical support to clients, ensuring infrastructure reliability and addressing both routine and complex IT issues. This opportunity is ideal for professionals who excel in troubleshooting, client interaction, and maintaining high operational standards. Responsibilities: • Deliver onsite and remote technical support for client systems, addressing hardware, software, and network-related issues. • Diagnose and resolve problems with network infrastructure, cloud services, servers, and end-user devices. • Handle incident and request management using ServiceNow, ensuring efficient resolution and excellent client communication. • Monitor client environments through tools like LogicMonitor and Datto, proactively addressing alerts and system issues. • Conduct root cause analysis to identify solutions for recurring outages and infrastructure challenges. • Apply patches, remediate system alerts, and maintain the overall health of client environments. • Escalate complex technical problems to senior engineers while ensuring continuity in client communication. • Collaborate effectively with both technical and non-technical stakeholders to deliver a superior customer experience. • Adhere to security protocols and documentation standards to ensure compliance with client and internal policies.
2026-03-18T00:00:00Z

Community Support Specialist

Barnegat, NJ
onsite
Temporary
20 - 20 USD / Hourly
We are looking for a dedicated Community Support Specialist to join our team in Barnegat, New Jersey. In this long-term contract role, you will play a vital part in managing administrative tasks and ensuring excellent service for apartment residents. Your responsibilities will include lease renewals, rent payment processing, and maintaining resident communication to support smooth day-to-day operations. Responsibilities: • Prepare and distribute lease renewal notices to residents while tracking responses and coordinating follow-ups. • Assist in processing lease recertifications in compliance with property policies and regulations. • Accurately record and monitor rent payments, ensuring financial documentation is up-to-date. • Provide support to residents with inquiries related to rent payments and offer guidance on available payment methods. • Collaborate with property management to address delinquent accounts and issue necessary notices. • Maintain organized resident files, both physical and digital, to ensure compliance and accessibility. • Respond promptly and professionally to resident communications, fostering positive relationships. • Work closely with leasing and property management teams to deliver a seamless experience for residents.
2026-03-24T00:00:00Z

IT Support Specialist Tier 2/3 (Manufacturing Exp Preferred)

Blauvelt, NY
onsite
Permanent
75000 - 85000 USD / Yearly
Job Overview Summary: Experienced IT Support Specialist (Tier 2/3) with a strong background supporting fast-paced manufacturing environments. Skilled in diagnosing complex technical issues, managing enterprise systems, and ensuring reliable network and application performance across production and corporate settings. Proficient in Windows Server/AD, M365 administration, ERP and MES support, and manufacturing hardware/software troubleshooting including production floor systems, barcode scanners, printers, PLC-connected devices, and industrial workstations. Job Responsibilities: <ul><li>Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting.</li><li>Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology.</li><li>Manage onboarding, offboarding, and equipment lifecycle tracking and reporting.</li><li>Diagnose and resolve intermediate network, server (e.g., Active Directory, DHCP, DNS), and Wi-Fi problems; coordinate with internal senior technical resources and external Managed Service Providers (MSPs) for complex issues.</li><li>Actively troubleshoot, resolve, and participate in projects related to intermediate Wi-Fi, server, and network issues, working in close collaboration with the senior internal team or external Managed Service Providers (MSPs).</li><li>Perform onsite installations and upgrades of operating systems, applications, and security patches.</li><li>Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks.</li><li>Respond to and resolve support tickets in the ITSM platform; ensure accurate documentation and timely follow-up.</li><li>Maintain and track IT assets; update inventory records and manage warranty returns or repairs.</li><li>Support audiovisual systems and video conferencing tools in meeting spaces.</li><li>Conduct preventive maintenance on local IT infrastructure to avoid service disruptions.</li><li>Act as a liaison between end users and senior internal IT teams/MSPs, ensuring clear communication and prompt issue resolution for escalated and intermediate technical issues.</li><li>Participate in and contribute to IT projects including deployments, office moves, system migrations, and infrastructure upgrades (network, server, Wi-Fi).</li><li>Remote Support: Provide advanced technical support via phone, email, chat, or remote session.</li><li>Manage, maintain, and troubleshoot the organization's Voice over IP (VoIP) phone system, including user provisioning, call flow configurations, and endpoint support.</li><li>Contribute to team growth by assisting in training and mentoring staff to improve performance, increase customer satisfaction, and drive efficiencies.</li><li>Proactively identify, document, and implement improvements to IT processes, documentation (e.g., knowledge base), and infrastructure to enhance efficiency, reliability, and security</li></ul>
2026-03-06T00:00:00Z

3 5