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201 results for Technical Support Analyst jobs

Help Desk/Desktop Support Analyst

Itasca, IL
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a customer-focused Help Desk/Desktop Support Analyst to serve as the primary point of contact for technical support in Illinois. This contract-to-permanent opportunity is ideal for someone who takes initiative, enjoys working independently in a visible support role, and can deliver a high level of service across a Microsoft-based environment. The right candidate will combine hands-on troubleshooting skills with strong organization, ensuring end users receive timely assistance while keeping equipment, software, and support records well managed. Responsibilities: • Act as the first point of contact for incoming technical issues, providing attentive and responsive support to end users. • Troubleshoot desktop, software, and basic application problems within a Microsoft environment, resolving issues directly or escalating when needed. • Manage and update support tickets accurately to ensure clear communication, proper tracking, and timely follow-up. • Install, configure, and support standard software and workstation tools for employees across the organization. • Maintain documentation related to common issues, support procedures, and technical inventory to improve service consistency. • Oversee asset availability and communicate with leadership when equipment or supplies need replenishment. • Provide initial support for business applications, including low-level troubleshooting for tools such as Business Central. • Assist with device and endpoint management activities, including work involving Active Directory and Windows 10 systems. • Contribute to mobile and endpoint administration efforts where Intune knowledge can support the team’s broader IT operations.
2026-09-01T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary / Contract
30.4 - 35.2 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to provide reliable technical support for end users in a government environment in California. This Long-term Contract position is ideal for a hands-on, detail-oriented individual who can resolve desktop, software, and account-related issues while delivering responsive service. The role supports day-to-day IT operations through troubleshooting, device setup, and user assistance across Microsoft-based systems. Responsibilities: • Provide front-line technical assistance for hardware, software, and desktop issues, ensuring timely resolution for end users. • Diagnose and resolve problems involving Windows operating systems, user accounts, peripheral devices, and standard business applications. • Manage and update service desk tickets, document issue details, and communicate progress clearly with users and internal stakeholders. • Support account administration tasks within Active Directory, including access updates, password assistance, and basic user maintenance. • Install, configure, and maintain desktop computers, laptops, printers, and related equipment for staff across the organization. • Perform basic network and cabling support to address connectivity issues and workstation setup needs. • Assist with troubleshooting and support activities related to Munis and other department applications as needed. • Coordinate device deployments, workstation moves, and technical upgrades while minimizing disruption to daily operations.
2026-08-26T00:00:00Z

Help Desk/Desktop Support Analyst

Santa Monica, CA
onsite
Temporary / Contract
29.45 - 34.1 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in Santa Monica, California. This Contract position focuses on resolving desktop and system issues, supporting Microsoft Windows environments, and ensuring timely responses to service requests. The ideal candidate brings strong troubleshooting ability, a customer-focused mindset, and practical experience supporting user accounts and workstation performance. Responsibilities: • Provide front-line technical support for hardware, software, and desktop-related issues affecting end users. • Investigate and resolve service desk requests efficiently while keeping users informed on progress and next steps. • Support Microsoft Windows 10 environments, including workstation setup, configuration, and issue resolution. • Manage user account access and directory-related tasks within Active Directory. • Diagnose common system and application problems and apply effective solutions to minimize downtime. • Document incidents, resolutions, and recurring issues to support service continuity and knowledge sharing. • Escalate more complex technical problems when needed and coordinate with other support teams for resolution.
2026-08-31T00:00:00Z

Help Desk/Desktop Support Analyst

Keene, NH
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a dependable Help Desk/Desktop Support Analyst to provide onsite technical assistance for employees in New Hampshire. This contract position with permanent potential is ideal for someone who enjoys resolving day-to-day technology issues, supporting end users with patience and professionalism, and helping keep business systems running smoothly. The person in this role will work across desktop support, Microsoft 365 administration, device setup, and application support while contributing to a secure and responsive IT environment. Responsibilities: • Deliver first-line technical support for staff by diagnosing and resolving issues related to desktops, laptops, software, and workplace technology. • Investigate and fix problems involving Microsoft 365, Windows systems, mobile devices, printers, connectivity, and telecom tools. • Administer user access by creating, updating, and securing accounts, passwords, and permissions within Microsoft 365 and Entra ID. • Prepare, deploy, track, and maintain computers and other IT equipment to support daily business operations. • Assist employees with enterprise applications, including EHR platforms and other business-critical systems. • Support onboarding and offboarding activities by setting up or removing technology access and guiding users through required tools and processes. • Record support activity thoroughly in the ticketing system and route more complex issues to the appropriate technical teams when needed. • Help uphold cybersecurity, privacy, and compliance expectations by following established IT and information security practices.
2026-08-25T00:00:00Z

Help Desk/Desktop Support Analyst

Miami, FL
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
We are looking for a motivated Help Desk/Desktop Support Analyst to join a team and deliver dependable technical support to employees and clients. This entry-level opportunity is ideal for someone who enjoys solving everyday technology issues, communicating clearly with users, and building a foundation in IT support. The role offers hands-on experience with desktop systems, common business applications, and user support processes in an environment that values learning and skill development. Responsibilities: • Provide first-line technical assistance for hardware, desktop, and basic software issues affecting end users. • Respond to service desk requests in a timely manner, document resolutions clearly, and keep ticket records up to date. • Troubleshoot problems related to Microsoft Windows 10, user workstations, and standard office applications. • Support account access and user administration tasks within Active Directory, including routine account maintenance. • Assist users with setup, configuration, and basic connectivity issues involving desktops, peripherals, and networked equipment. • Escalate more complex incidents when needed while maintaining clear communication with users and internal support teams. • Contribute to a positive customer experience by explaining technical solutions in a simple, clear manner. • Participate in training and continuous learning activities to expand technical knowledge and strengthen support capabilities.
2026-08-24T00:00:00Z

Help Desk/Desktop Support Analyst

Chicago, IL
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance to end users in Chicago, Illinois. This position supports daily technology operations by resolving hardware and software issues, preparing workstations and peripherals, and ensuring meeting technology is ready for use. The ideal candidate brings strong customer service instincts, sound troubleshooting ability, and a careful approach to handling sensitive information. Responsibilities: • Deliver in-person and remote support for staff by diagnosing and resolving issues involving approved software, desktop and laptop systems, and related devices. • Install, configure, and maintain end-user equipment and workplace technology to support smooth day-to-day operations. • Troubleshoot printers and scanners, perform routine upkeep, and work with external service providers when vendor escalation is required. • Prepare and support conference room technology, including audio/video meetings, presentation setups, and web-based collaboration sessions. • Manage and resolve incidents escalated from the service desk, documenting progress and outcomes accurately within the designated ticketing platform. • Partner with team members to track equipment inventory, keep records current, and notify leadership when stock levels need replenishment. • Use sound judgment to prioritize and escalate complex issues to engineers or other IT specialists while keeping supervisors informed of significant concerns. • Maintain an orderly repair and storage area and follow departmental standards, policies, and security expectations in all support activities. • Contribute to special assignments and additional departmental initiatives as needed while protecting confidential information encountered during support work.
2026-08-06T00:00:00Z

Help Desk/Desktop Support Analyst

Edina, MN
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a services team. This position is well suited for someone who enjoys investigating technical issues, improving workflows, and supporting both recurring operations and project-driven work. The role combines hands-on troubleshooting, data-focused tasks, and cross-functional communication to help maintain reliable service and efficient execution. Responsibilities:• Manage recurring operational activities tied to client and internal projects, including processing requests, preparing reports, validating information, and distributing completed outputs.• Perform website checks and content maintenance while supporting data-related work such as file updates, issue investigation, and load processing.• Track incoming customer data to ensure it is received, reviewed, and reflected accurately in connected applications within expected timelines.• Review current workflows to identify opportunities for greater efficiency, consistency, and quality, then support the rollout of process enhancements.• Create and maintain clear documentation for procedures, updates, and newly introduced functionality.• Provide regular status updates to leadership on project progress, risks, issues, and changes that may affect delivery.• Monitor support channels, respond to questions, and address escalations in a timely and effective manner.• Diagnose and resolve problems related to production data, system output, or website functionality to minimize disruption.
2026-08-29T00:00:00Z

Help Desk/Desktop Support Analyst

Santa Monica, CA
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support in a fast-paced academic setting in Santa Monica, California. This is a Contract position requiring on-site assistance for faculty, staff, and students, with a strong emphasis on maintaining reliable day-to-day technology operations. The role focuses on resolving desktop and classroom technology issues, supporting both Mac and Windows environments, and helping ensure equipment and audio/visual systems are ready for instruction and events. Responsibilities: • Deliver on-site technical assistance to faculty, staff, and students by diagnosing and resolving hardware, software, and connectivity issues across campus. • Manage daily service requests through a ticketing platform such as Freshdesk, maintaining timely follow-up and clear resolution notes. • Configure, deploy, and support desktop and laptop systems, with primary attention to Mac devices and additional support for Windows workstations. • Set up, maintain, and troubleshoot classroom and office technology including printers, projectors, and other shared equipment. • Administer Apple device management tools and assist with device provisioning, updates, and policy enforcement. • Prepare and support Google Workspace-related technology and other institutional platforms used for day-to-day operations. • Perform hands-on technical tasks such as equipment moves, workstation installations, basic cabling, and general campus IT support. • Provide audio/visual support for campus events and assist with technology installations tied to new facility and learning space projects.
2026-09-01T00:00:00Z

Help Desk/Desktop Support Analyst

Davenport, IA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to join a contract assignment supporting daily IT operations. This role is ideal for a hands-on, detail-oriented support specialist who can manage Tier 2 issues, resolve tickets efficiently, and provide dependable desktop and user account support across a Microsoft-based environment. The position offers the opportunity to work with Windows devices, Active Directory, printers, and Azure-related tools while contributing to smooth end-user support. Responsibilities: • Resolve Tier 2 support requests by diagnosing technical issues and driving tickets through to completion within established service expectations. • Provide desktop support for systems running Windows 10 and Windows 11, including troubleshooting hardware, software, and access-related concerns. • Set up and configure workstations, docking stations, and related desktop equipment for new and existing users. • Troubleshoot printers and label-making devices to minimize downtime and maintain operational productivity. • Manage user lifecycle tasks such as account provisioning, access updates, and offboarding processing within Active Directory and associated systems. • Support Microsoft and Azure-based tools by assisting users with access, configuration, and common technical issues. • Use PowerShell-supported processes and AI-assisted tools to streamline routine support activities and improve efficiency. • Assist with basic support needs involving server-connected environments when required, including coordination with broader infrastructure teams.
2026-09-03T00:00:00Z

Software Support Specialist

Yulee, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Software Support Specialist to deliver responsive technical assistance for a SaaS environment and help users get the most value from the platform. This Contract position is based in Yulee, Florida, and is ideal for someone who enjoys solving application issues, guiding customers through configuration questions, and working across teams to improve the support experience. The role blends hands-on troubleshooting with documentation, user enablement, and close coordination with product and engineering partners. Responsibilities: • Provide first- and second-level support for customers using the company’s cloud-based software, addressing functional and technical questions in a timely manner. • Investigate application errors, access concerns, configuration challenges, and performance-related issues to restore normal system use. • Record support activity thoroughly in the case management system, including findings, corrective actions, and repeatable troubleshooting steps. • Route advanced or unresolved problems to the appropriate internal teams while supplying clear diagnostic details to speed resolution. • Replicate customer-reported issues and collect relevant evidence to support deeper analysis and root cause identification. • Manage incoming ticket volume proactively and prioritize work to maintain agreed response and resolution targets. • Help users during onboarding and setup while advising on effective platform usage and configuration best practices. • Validate bug fixes, product updates, and new releases to confirm expected behavior before or after deployment. • Develop and update knowledge articles, user guides, and support documentation to improve self-service resources. • Partner with product and engineering stakeholders to identify recurring trends, recommend improvements, and deliver user training on platform capabilities.
2026-08-31T00:00:00Z

IT Support Specialist

Pinecrest, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
IT Support SpecialistWe are seeking a dedicated IT Support Specialist to provide Tier 1–2 support for end users across hardware, software, and network systems. This role is ideal for someone who enjoys helping others, resolving technical issues, and working in a dynamic IT environment. The ideal candidate will have excellent communication skills, strong troubleshooting abilities, and the ability to manage multiple support requests.Responsibilities<ul><li>Respond to IT support tickets submitted via phone, email, or ticketing system</li><li>Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications</li><li>Assist with user account management including password resets and permissions</li><li>Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk</li><li>Resolve issues with hardware components including laptops, desktops, printers, and peripherals</li><li>Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity</li><li>Support new-hire onboarding including device setup and application configuration</li><li>Document all troubleshooting steps, solutions, and system changes</li><li>Maintain and track IT equipment inventory</li><li>Escalate complex issues to senior system or network teams</li></ul>
2026-08-24T00:00:00Z

IT Support Specialist

Washington, DC
onsite
Temporary / Contract
22 - 25 USD / Hourly
Reports to: IT ManagerJob Type: Full-time | On-siteSchedule: Monday–Friday, 7:45 AM – 4:15 PM (with some flexibility as needed) Position SummaryThe IT Assistant plays a key role in supporting the daily technology operations within a dynamicPre-K–12 educational environment. This position ensures the smooth functioning of classroomand administrative technologies by providing technical support, troubleshooting devices, andassisting staff and students with their technology needs. Key Responsibilities• Provide technical support to staff, faculty, and students for hardware, software, andnetwork issues.• Troubleshoot and resolve problems with classroom devices, including Smart Boards,Windows and Mac laptops, iPads, projectors, and the school phone system.• Assist with network security, user account setup, and permission management.• Support device inventory, deployment, and asset management, including check-in/checkout systems.• Assist with technology setup for school events and presentations.• Perform regular system updates and patches to maintain performance and security.• Communicate effectively with non-technical users and provide basic training when needed.• Test new software and hardware configurations prior to full deployment.• Maintain accurate documentation of issues, resolutions, and procedures in the IT ticketingsystem.• Coordinate with third-party vendors as needed.• Provide support for school data management tasks.Requirements & Qualifications• High school diploma required; Associate’s degree in IT or related field preferred.• Basic knowledge of Windows, macOS, iOS, and Android environments.• Familiarity with Microsoft 365.
2026-08-19T00:00:00Z

IT Support Specialist

Tallahassee, FL
onsite
Temporary / Contract
30 - 40 USD / Hourly
We are seeking an IT Support Specialist to provide technical support for end users across Windows-based environments. This role will support day-to-day IT operations, troubleshoot hardware and software issues, and administer core technologies including Active Directory and Microsoft 365. This is an onsite role in Tallahassee, FL. Key Responsibilities<ul><li>Provide Tier 1–2 technical support for Windows operating systems (Windows 10/11)</li><li>Troubleshoot and resolve issues related to desktops, laptops, peripheral devices, and printers</li><li>Support user account management in Active Directory (user creation, group membership, password resets)</li><li>Administer and support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint</li><li>Perform onboarding and offboarding tasks (account provisioning, equipment setup, access changes)</li><li>Document incidents, requests, and resolutions in a ticketing system</li><li>Escalate complex issues to higher-level support teams as needed</li><li>Assist with software installs, patches, updates, and basic security best practices</li><li>Provide clear, professional communication to end users with varying technical skill levels</li></ul>
2026-08-19T00:00:00Z

IT Support Specialist

Pittsburgh, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Support Specialist to provide hands-on technical assistance and dependable end-user support in Pittsburgh, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day technology issues, maintaining workplace systems, and delivering a strong service experience across a dynamic business environment. The role will focus on desktop support, user access management, device setup, and troubleshooting across hardware, software, and connectivity needs. Responsibilities: • Deliver first- and second-level technical support for computers, operating systems, software applications, and peripheral equipment. • Diagnose and resolve issues affecting desktops, laptops, mobile devices, and commonly used business tools in a timely manner. • Prepare, deploy, and maintain employee workstations, installed applications, and related technology hardware. • Provide support for conference room systems, video meetings, and audio-visual equipment to help ensure smooth collaboration. • Track system behavior and assist in identifying and addressing technical problems before they escalate. • Administer user account setup, access rights, and permission updates within established security guidelines. • Assist with basic network support by addressing connectivity problems and helping configure devices for proper access. • Record incidents, solutions, and technical updates clearly within the ticketing system and related documentation. • Create simple support materials and guide users on basic technology processes and tools. • Route higher-level or specialized technical concerns to the appropriate internal teams or external partners when needed.
2026-08-31T00:00:00Z

IT Support Specialist

Ann Arbor, MI
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for an IT Support Specialist to provide onsite technical assistance for a large healthcare organization in Michigan. This contract-to-permanent position is ideal for someone who enjoys solving everyday technology issues while delivering compassionate, high-quality support to staff working in a fast-paced and emotionally sensitive environment. The role focuses on desktop and mobile support, user onboarding, and hands-on troubleshooting across core Microsoft technologies. Responsibilities:• Provide onsite and remote technical support for end users, resolving routine hardware, software, and access-related issues in a timely manner.• Set up and configure workstations, peripherals, and user accounts for new team members, supporting a steady monthly onboarding volume.• Troubleshoot Windows-based environments, including Active Directory, Microsoft 365, Exchange Online, and related user access concerns.• Assist employees in the field with remote issue resolution and guidance for laptops, mobile devices, and connectivity problems.• Support Android phones and iPads by handling setup, basic troubleshooting, and user assistance.• Diagnose deskside and network-related issues affecting day-to-day operations and escalate more complex problems when needed.• Maintain accurate tracking of equipment and technology assets, including device distribution, recovery, and inventory updates.• Deliver responsive, attentive customer service to staff members who may be working under stressful circumstances.• Prepare stations and equipment so new and existing team members have reliable access to the tools they need to perform their work.
2026-08-26T00:00:00Z

IT Support Specialist

Saint Louis, MO
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are seeking a professional, customer-focused Help Desk / IT Support Specialist to provide day-to-day technical support in a professional services environment with a strong Microsoft-based technology stack. This role is responsible for troubleshooting user issues, supporting core infrastructure and business applications, and delivering high-quality service to internal employees. Based on general knowledge. Key Responsibilities<ul><li>Provide first- and second-level technical support for hardware, software, mobile devices, printers, and peripheral equipment. Based on general knowledge.</li><li>Troubleshoot and resolve issues related to Microsoft 365, Windows operating systems, Outlook, Teams, OneDrive, and other standard Microsoft tools. Based on general knowledge.</li><li>Support user account administration, password resets, access permissions, and group management in Active Directory and related systems. Based on general knowledge.</li><li>Install, configure, and maintain laptops, desktops, docking stations, and other end-user technology. Based on general knowledge.</li><li>Assist with onboarding and offboarding activities, including device setup, account provisioning, and access removal. Based on general knowledge.</li><li>Document incidents, service requests, resolutions, and recurring issues in the ticketing system. Based on general knowledge.</li><li>Escalate complex technical issues to senior IT staff or third-party vendors as needed. Based on general knowledge.</li><li>Support conference room technology, video meetings, and collaboration tools in an office-based professional services setting. Based on general knowledge.</li><li>Perform routine system updates, patching, software deployments, and asset tracking. Based on general knowledge.</li><li>Maintain a high level of professionalism and customer service when working with employees and leadership across the organization. Based on general knowledge.</li></ul>Required Qualifications<ul><li>2+ years of experience in help desk, desktop support, or IT support roles. Based on general knowledge.</li><li>Experience supporting Microsoft environments, including Windows 10/11, Microsoft 365, Outlook, Teams, and Active Directory. Based on general knowledge.</li><li>Strong troubleshooting skills across hardware, software, networking, and user access issues. Based on general knowledge.</li><li>Experience working in a professional services environment such as legal, consulting, accounting, financial services, or similar office-based organizations preferred. Based on general knowledge.</li><li>Familiarity with ticketing systems, remote support tools, and endpoint support processes. Based on general knowledge.</li><li>Excellent interpersonal, communication, and customer service skills. Based on general knowledge.</li><li>Ability to manage multiple priorities and respond effectively in a fast-paced environment. Based on general knowledge.</li></ul>
2026-08-24T00:00:00Z

IT Support Specialist

La Jolla, CA
onsite
Temporary / Contract
27 - 30 USD / Hourly
We are looking for an IT Support Specialist to provide dependable technical assistance for end users in California. This long-term contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and account access issues while delivering a strong support experience. The role focuses on maintaining smooth desktop operations, responding to service requests efficiently, and helping employees stay productive in a Microsoft-based environment. Responsibilities:• Provide front-line technical support for desktop, laptop, and Windows-related issues submitted by end users.• Investigate and resolve service desk requests involving system access, software functionality, and general workstation performance.• Manage user account support tasks within Active Directory, including access updates and basic account administration.• Troubleshoot Microsoft Windows 10 problems by identifying root causes and applying practical fixes or escalation when needed.• Document incidents, resolutions, and follow-up actions clearly within the ticketing system to maintain accurate support records.• Assist with setup, configuration, and ongoing support of end-user devices to ensure reliable daily operation.• Communicate with employees in a detail-oriented manner to gather issue details, provide status updates, and confirm successful resolution.
2026-08-28T00:00:00Z

IT Support Specialist

Tampa, FL
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
We are looking for an IT Support Specialist to join our team in Tampa, Florida in a contract-to-permanent position. This role is ideal for a hands-on technical specialist who enjoys helping employees stay productive by resolving day-to-day technology issues across computers, software, mobile devices, and related equipment. The person in this role will support end users in a fast-moving environment, contribute to broader IT initiatives, and deliver dependable service with clear communication and a courteous approach. Responsibilities: • Provide front-line technical support to employees by diagnosing and resolving issues involving workstations, software applications, and common IT systems. • Track, prioritize, and update support requests through the help desk platform to ensure timely follow-up and resolution. • Configure, deploy, and maintain desktops, laptops, printers, mobile devices, and other end-user hardware as business needs arise. • Install, upgrade, and support operating systems and business applications, including Microsoft Windows 10/11 and Microsoft 365 tools. • Assist users with questions related to device functionality, application use, and basic troubleshooting steps for computers and mobile technology. • Escalate more complex technical problems to appropriate IT team members while documenting findings and actions taken. • Create user-friendly guidance and deliver basic instruction that helps employees resolve routine issues more independently. • Support IT projects and additional operational tasks as assigned while following company expectations for safety, quality, and productivity.
2026-09-03T00:00:00Z

IT Support Specialist

Opelika, AL
onsite
Temporary / Contract
36 - 38 USD / Hourly
The IT Site Support Specialist serves as the primary IT liaison for a designated manufacturing facility or job site, ensuring the seamless operation of all technological systems, including end-user devices, local and wireless network infrastructure, on-site servers, printing solutions, and manufacturing-specific hardware and software. This role is critical to minimizing downtime and maximizing production efficiency. The technician will provide comprehensive technical support, collaborate with site leadership, and evaluate IT processes to drive continuous improvement and align with business goals.
2026-08-25T00:00:00Z

IT Support Specialist

Petersburg, VA
onsite
Temporary / Contract
30 - 33 USD / Hourly
We are seeking an IT Support Specialist to assess, maintain, and support a multi-site technology environment, including hardware, software, systems, and technology initiatives. This role is responsible for ensuring reliable technology operations, providing end-user support, maintaining asset inventory, supporting technology projects, and helping users maximize available technology solutions. Key ResponsibilitiesTechnology Assessment & Planning<ul><li>Evaluate organizational needs for hardware, software, systems, and technology projects.</li><li>Monitor current and upcoming technology initiatives, issues, risks, and action items.</li><li>Assist with planning and supporting technology-related projects and upgrades.</li></ul>Technical Support & Troubleshooting<ul><li>Provide technical support for applications, hardware, and system-related issues.</li><li>Troubleshoot, maintain, repair, and upgrade computer systems, peripherals, and software.</li><li>Support users with computers, mobile devices, phones, inventory systems, and business applications.</li><li>Research technical issues and implement appropriate solutions.</li></ul>Systems Administration & Asset Management<ul><li>Document, maintain, upgrade, and replace hardware and software as needed.</li><li>Maintain accurate technology asset inventory records.</li><li>Support device lifecycle management, refresh, and deployment activities.</li><li>Assist with system maintenance and operational improvements.</li></ul>Procurement & Security<ul><li>Recommend and support the procurement of technology equipment and related resources.</li><li>Maintain and support security controls across systems and software platforms.</li><li>Ensure compliance with established IT policies and procedures.</li></ul>User Support & Communication<ul><li>Advise users on technology solutions that support business needs.</li><li>Create clear and professional communications regarding technology updates, issues, and resolutions.</li><li>Develop user-friendly technical documentation, processes, and instructions.</li><li>Meet with stakeholders to gather requirements, discuss technical solutions, and provide status updates.</li></ul>Issue Management & Escalation<ul><li>Escalate critical incidents, outages, and security concerns to appropriate technical teams.</li><li>Track and manage incidents, service requests, and change activities through resolution.</li><li>Collaborate with internal and external teams to address complex technical issues.</li></ul>Additional Preferred Experience<ul><li>Supporting office relocations, including structured cabling, network equipment, server moves, and telephone setup.</li><li>Assisting with Electronic Health Record (EHR) implementations or other enterprise application deployments.</li></ul>
2026-09-02T00:00:00Z

IT Support Specialist

Maryland Heights, MO
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
POSITION OVERVIEWWe are seeking a dependable and versatile IT Support Specialist to manage the day-to-day technology needs of our car and home warranty company. This is a hands-on, in-office position for someone who is comfortable being the company's go-to person for a wide range of technical needs. Responsibilities include setting up equipment for new employees, resolving technology issues, maintaining the company's phone systems, tracking equipment, managing user accounts, and supporting office technology such as televisions, security cameras, and electronic door locks. The ideal candidate is a jack of all trades who can troubleshoot independently, recognize potential problems before they cause major disruptions, and coordinate with outside vendors when necessary. KEY RESPONSIBILITIES<ul><li>Set up computers, monitors, phones, headsets, and other equipment for new employees.</li><li>Create and manage usernames, email accounts, system access, and employee IDs.</li><li>Update or disable accounts and recover company equipment when employees leave.</li><li>Maintain an accurate inventory of computers, phones, monitors, accessories, and other company-owned equipment.</li><li>Order replacement equipment, accessories, software, and other technology as needed.</li><li>Diagnose and resolve computer, hardware, software, and equipment issues.</li><li>Perform routine maintenance and updates on company equipment.</li><li>Troubleshoot basic internet, Wi-Fi, connectivity, power, cabling, and workstation issues.</li><li>Troubleshoot the company's CRM, phone systems, and other business applications.</li><li>Work with internet, phone, software, CRM, security, and equipment vendors to resolve more advance issues.</li><li>Set up and maintain televisions, conference-room technology, displays, and audio-visual equipment.</li><li>Assist with security cameras, alarm systems, access-control systems, and electronic door locks.</li><li>Maintain organized records of equipment assignments, user access, software licenses, warranties, and vendor information.</li><li>Manage employee support requests and provide updates until each issue is resolved.</li><li>Identify aging equipment, security concerns, or recurring technical problems and recommend solutions.</li><li>Create basic instructions and documentation for common technology processes.</li><li>Provide technical support to employees at all levels of the company.</li><li>Assist with urgent technology issues when necessary.</li></ul>
2026-08-25T00:00:00Z

IT Support Specialist

Dallas, TX
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are seeking a Technical Support Specialist to join our Tier 1 helpdesk team and serve as the first line of support for employees across the organization. This position handles day-to-day technical assistance needs, including basic troubleshooting for hardware, software, mobile devices, and network connectivity. The ideal candidate brings strong customer service instincts and a willingness to learn in a fast-moving environment. POSITION: TECHNICAL SUPPORT SPECIALISTLOCATION: DALLAS, TXDURATION: 6 MONTH CONTRACT TO HIRERATE: $25-$30/HOUR Responsibilities:<ul><li>Serve as the initial point of contact for technical issues submitted through phone, email, or support channels, addressing routine hardware, software, and access concerns.</li><li>Troubleshoot end-user problems and escalate advanced or unresolved issues to higher-level support teams when needed.</li><li>Record detailed notes, resolutions, and updates in the ticketing system to maintain accurate documentation.</li><li>Assist with software deployments, updates, and basic configuration tasks across Windows, macOS, and mobile devices.</li><li>Help educate users on standard IT practices such as VPN usage, email setup, and basic security guidelines.</li></ul>
2026-09-02T00:00:00Z

IT Support Specialist

Los Angeles, CA
onsite
Temporary / Contract
33 - 36 USD / Hourly
Robert Half is seeking an IT Support Specialist for a client located in Culver City, CA. IT Support Specialist to provide technical support across a large enterprise environment. The ideal candidate will have 3+ years of hands-on experience supporting Mac/macOS environments, with strong expertise in Jamf and Microsoft Intune, as well as experience managing and troubleshooting enterprise endpoints. Key Responsibilities:<ul><li>Provide Tier I/II technical support to enterprise users across Mac/macOS and Windows environments.</li><li>Troubleshoot and resolve hardware, software, operating system, networking, application, and connectivity issues.</li><li>Provide hands-on support for Apple Mac devices, iPhones, and other Apple endpoints.</li><li>Administer and support Apple devices using Jamf, including device enrollment, configuration profiles, application deployment, policies, compliance, and troubleshooting.</li><li>Manage and support Windows and cross-platform endpoints using Microsoft Intune, including device enrollment, application deployment, configuration policies, compliance, and endpoint troubleshooting.</li><li>Support identity and access-related issues involving Microsoft Entra ID/Azure AD, Active Directory, MFA, and password/account management.</li><li>Install, configure, update, and maintain enterprise software and endpoint applications.</li></ul>
2026-08-14T00:00:00Z

IT Support Specialist

Whitesboro, NY
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide reliable technical support for end users and workplace technology in Whitesboro, New York. This role focuses on resolving hardware, software, network, and device issues while helping maintain secure and efficient day-to-day IT operations. The ideal candidate brings strong Microsoft environment experience, sound troubleshooting skills, and the ability to support technology used in a manufacturing setting.
2026-09-03T00:00:00Z

Application Support Analyst

Delray Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an Application Support Analyst to join a municipal technology team in Florida. This contract-to-permanent position is ideal for someone who enjoys supporting enterprise applications, resolving technical issues, and partnering with business users to keep critical systems running smoothly. This fully onsite role focuses on application administration, integration support, reporting, and continuous system improvement across key business platforms.Responsibilities:<ul><li>Provide day-to-day support for enterprise applications, troubleshoot functional and technical issues, and ensure reliable system performance for end users.</li><li>Administer and support ERP and related business applications used across departmental operations.</li><li>Monitor, maintain, and assist with integrations between core platforms, including ERP, content management, and timekeeping systems.</li><li>Investigate data discrepancies, perform root-cause analysis, and partner with internal stakeholders to resolve system and process issues.</li><li>Create, run, and refine SQL queries, reports, and data extracts to support operational and business reporting needs.</li><li>Coordinate application installations, deployments, configuration updates, and testing activities in alignment with business requirements.</li><li>Collaborate with technical and functional teams to document application behavior, support procedures, and configuration changes.</li><li>Assist with future application enhancements and system-related projects, including support for expanded enterprise application functionality.</li></ul>
2026-08-24T00:00:00Z

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