We are looking for a Data Analyst to turn complex technical data into clear insights that support performance, reliability, and user experience improvements. This role partners closely with teams across development, product, and IT to shape reporting needs and deliver meaningful analysis. Based in Grand Rapids, Michigan, the position focuses on building trusted data assets, uncovering patterns in system behavior, and helping guide informed operational decisions.<br><br>Responsibilities:<br>• Create interactive dashboards, reporting solutions, and visual summaries that translate technical metrics into actionable information for stakeholders.<br>• Examine data sets to detect patterns, outliers, and improvement opportunities that can strengthen platform stability and end-user satisfaction.<br>• Work with developers, product leaders, and IT partners to gather reporting needs and define accurate, useful data inputs.<br>• Analyze infrastructure and application performance data to support monitoring efforts, resource forecasting, and capacity planning activities.<br>• Investigate system-related issues through root cause analysis and present recommendations backed by data findings.<br>• Uphold data quality by validating information, resolving inconsistencies, and maintaining dependable reporting across technology environments.<br>• Contribute to predictive analytics and automation efforts that improve efficiency and enable more proactive decision-making.<br>• Track developments in analytics platforms, programming tools, and emerging technologies to enhance reporting and analytical capabilities.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our dynamic manufacturing team in Grand Rapids, Michigan. This role is essential in ensuring smooth operations by providing technical support and troubleshooting for a variety of software and hardware systems. The ideal candidate will excel in problem-solving, communication, and delivering exceptional service to end users.<br><br>Responsibilities:<br>• Provide first-line technical support to resolve issues related to hardware, software, and applications.<br>• Manage service desk tickets, ensuring timely resolution and documentation of solutions.<br>• Troubleshoot and resolve problems with Microsoft Windows 10 and Office 365 applications.<br>• Administer Active Directory and Azure Active Directory accounts, including configurations and updates.<br>• Support ERP systems, particularly Epicor, by addressing user concerns and performing routine maintenance.<br>• Collaborate with team members to improve application functionality and system performance.<br>• Conduct basic troubleshooting for network connectivity and SQL Server-related issues.<br>• Assist with the deployment and configuration of new software applications and updates.<br>• Maintain accurate records of technical support activities and provide reports to management.<br>• Offer training and guidance to end users on system usage and best practices.
We are looking for an experienced Sr. Financial Analyst to support business performance through detailed reporting, forward-looking analysis, and practical financial insight. This role partners with leadership in Newaygo, Michigan to evaluate operational results, develop forecasts, and provide recommendations that strengthen planning and investment decisions. The ideal candidate brings strong analytical capability, sound financial judgment, and the ability to communicate findings clearly across the organization.<br><br>Responsibilities:<br>• Prepare and interpret financial reports, including income statements, balance sheets, inventory-related reporting, and other analyses that support business decisions.<br>• Assess capital spending opportunities and other investment proposals by building financial evaluations and presenting objective recommendations.<br>• Conduct research on financial drivers such as return expectations, depreciation impacts, and investment performance to guide planning efforts.<br>• Review profit and loss results, identify key variances and trends, and summarize insights for management action.<br>• Develop forecasts and planning models across sales, operations, and finance to improve visibility into future performance.<br>• Support budgeting, month-end close activities, and recurring management reporting with accurate and timely analysis.<br>• Perform ad hoc business and financial studies using data mining and modeling techniques to address emerging priorities.<br>• Partner with cross-functional teams to improve reporting quality, strengthen financial controls, and support operational decision-making.