<p>We are seeking a Product Analyst / Associate Product Owner to support enterprise applications within a leading financial services organization. This role is ideal for candidates with strong product management experience who enjoy collaborating with cross-functional teams, translating business needs into actionable requirements, and driving product excellence from discovery through delivery.</p><p><br></p><p><strong>Location</strong>: Tempe, AZ, Columbus, OH, or San Antonio, TX (onsite)</p><p><strong>Pay Rate</strong>: $30–$35/hour (W2)</p><p><strong>Contract Duration:</strong> 6 months with potential to extend or convert</p><p><strong>Schedule</strong>: Monday–Friday, 8:00 AM–5:00 PM </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with Product Manager to identify new product opportunities through customer research, journey mapping, and market analysis.</li><li>Write detailed requirements, epics, user stories, and acceptance criteria to support product development.</li><li>Conduct in-depth analysis of system behavior (business logic and end-to-end data flow) to educate stakeholders and ensure robust requirements.</li><li>Refine user stories to a level that enables development and testing without defects or gaps.</li><li>Support product backlog management, ensuring two sprints are always refined and collaborating with the Scrum Master on sequencing.</li><li>Track and analyze product metrics across time, cost, and quality targets.</li><li>Provide input into the strategic product roadmap based on data, research, and customer insights.</li><li>Collaborate with cross-functional teams across the product development life cycle (PDLC), from discovery through delivery.</li></ul>
<p>A growing company in the retail industry is looking for a reliable and organized <strong>General Office Clerk</strong> to join their team in <strong>Honolulu, Hawaii</strong>. This onsite position requires attention to detail and the ability to perform a variety of administrative tasks to support daily operations. <strong>Preference will be given to Hawaii residents</strong> due to the onsite requirements and in-person interviewing process. To apply for this role or learn more, please call <strong>808-531-0800</strong>. </p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Perform <strong>data entry</strong> tasks with accuracy to maintain organizational records.</li><li>Manage incoming and outgoing <strong>telephone calls, emails, and correspondence</strong>, ensuring professional communication.</li><li>Assist with <strong>filing, document organization</strong>, and maintaining an orderly office environment.</li><li>Process <strong>orders, invoices, and administrative paperwork</strong> accurately and in a timely manner.</li><li>Support scheduling efforts by coordinating <strong>appointments and meetings</strong> for staff.</li><li>Handle mail distribution and manage shipment coordination for office-related deliveries.</li><li>Provide <strong>customer service</strong> support by addressing inquiries and directing to the appropriate team member when needed.</li><li>Assist with other administrative duties and special projects as assigned.</li></ul>
We are looking for a dedicated Credit and Collections Specialist to join our team in Skokie, Illinois. In this Contract to permanent position, you will play a key role in managing credit assessments, ensuring timely payments, and overseeing accounts receivable reporting. This role requires a proactive individual with strong analytical and communication skills to support the organization’s financial health.<br><br>Responsibilities:<br>• Follow up with clients to encourage timely payments and resolve outstanding balances.<br>• Process, update, and manage information related to credit applications.<br>• Review and adjust customer credit limits, ensuring compliance with company policies.<br>• Assist with customer account clean-up and maintain accurate records.<br>• Support the Treasury team by providing insights on accounts receivable status.<br>• Address and resolve credit card chargebacks promptly, including submitting required documentation.<br>• Contribute to month-end reporting for accounts receivable and support balance sheet reconciliations.<br>• Monitor business trends and develop actionable metrics for accounts receivable.<br>• Collaborate with team members to improve collection processes and maintain strong customer relationships.
We are offering an opportunity for a Tax Staff - Public role located in WOODBURY, New York. This role is centered on the accounting industry, with a specific focus on tax-related tasks. The position revolves around the preparation and review of tax returns, providing accounting support, and ensuring compliance with state and federal taxation laws. <br><br>Responsibilities:<br>• Prepare and review tax returns, especially 1040's and K-1's forms for small-business clients<br>• Use accounting software such as ProSystems, QuickBooks, and Microsoft Excel for various tasks<br>• Ensure all financial transactions are accurate, timely, and in compliance with policies and regulations<br>• Provide accounting support for proper financial management<br>• Manage write-ups for small businesses <br>• Monitor and maintain customer credit records<br>• Process customer credit applications accurately and efficiently<br>• Utilize skills in auditing, compliance, and entity formation to perform job tasks effectively<br>• Maintain a strong understanding of financial statements and accounting functions<br>• Stay updated with changes in state and federal taxation laws.
<p><strong>Make a Difference as an Appointment Scheduler!</strong></p><p><br></p><p>Looking for an opportunity to contribute your skills to a meaningful cause? Robert Half is partnering with a respected nonprofit organization in Bettendorf, Iowa, to find a <strong>friendly, detail-oriented Appointment Scheduler</strong>. If you’re organized, adaptable, and passionate about delivering excellent service, we want to hear from you! Call Lydia, Christin, or Erin at 563-359-7535 to learn more.</p><p><br></p><p><strong>About the Role</strong></p><p>As an Appointment Scheduler, you will be an essential part of the team, helping clients access vital tax preparation services. Your key responsibilities will include:</p><ul><li>Engaging callers to identify and address their needs with professionalism.</li><li>Answering common questions clearly and accurately.</li><li>Scheduling and rescheduling tax preparation appointments while managing multiple calendars.</li><li>Maintaining accurate records and ensuring smooth communication with clients and team members.</li></ul><p>This contract role will span January through mid-March, with the potential for future opportunities based on program needs. Initial scheduling is 8:00 AM – 4:30 PM (Mon-Fri) for 6-8 weeks and likely flexing to 8:00 AM – 12:00 PM (Mon-Fri) for the remaining duration.</p><p><br></p><p><strong>Why You’ll Love This Opportunity</strong></p><p>This is more than a job—it’s a chance to support a nonprofit’s mission and make a real difference in your community. You’ll work alongside a collaborative and dedicated team, all focused on creating a meaningful impact through service.</p>
<p>We are looking for a Help Desk Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.</p><p><br></p><p>Help Desk Engineer responsibilities include resolving network issues, configuring operating systems, and using remote desktop connections to provide immediate support. You will use email to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.</p><p><br></p><p>To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT, or Software Engineering.</p><p>Microsoft, Cisco, Linux, or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues, and can explain technical details simply, we’d like to meet you.</p><p><br></p><p>Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.</p><p><br></p><p>Some job duties include (but are not limited to):</p><p><br></p><ul><li>Research and identify solutions to software and hardware issues</li><li>Diagnose and troubleshoot technical issues, including account setup and network configuration</li><li>Ask customers targeted questions to quickly understand the root of the problem</li><li>Track computer system issues through to resolution, within agreed time limits</li><li>Talk clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue</li><li>Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)</li><li>Provide prompt and accurate feedback to customers</li><li>Refer to internal database or external resources to provide accurate tech solutions</li><li>Ensure all issues are properly logged</li><li>Prioritize and manage several open issues at one time</li><li>Follow up with clients to ensure their IT systems are fully functional after troubleshooting</li><li>Prepare accurate and timely reports</li><li>Document technical knowledge in the form of notes and manuals</li><li>Maintain jovial relationships with clients</li><li>Other duties as assigned</li><li>Some travel required</li><li>Some after-hours response from home or return to office (nights and weekends) is also required. </li></ul>
<p>We are looking for an experienced Cost Accountant to join our team in Houston, Texas. In this role, you will take ownership of financial reporting, product costing, inventory management, and analytics to support manufacturing and supply chain operations. The ideal candidate will have a strong background in cost accounting and a proven ability to deliver insights that drive operational efficiency and profitability.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review month-end journal entries with a focus on accuracy and compliance.</p><p>• Conduct inventory reconciliations, variance analyses, and ensure effective manufacturing controls.</p><p>• Coordinate cost rolls and communicate updates to relevant stakeholders.</p><p>• Analyze labor and overhead rates, Bill of Materials, and throughput rates to ensure accurate product costing.</p><p>• Develop standard operating processes for cost analysis and profitability evaluations.</p><p>• Lead physical inventory counts and provide detailed reviews and analyses.</p><p>• Monitor manufacturing variances in the monthly profit and loss statements and recommend corrective actions.</p><p>• Create automated metrics for labor efficiency and productivity to support operational improvements.</p><p>• Collaborate with supply chain teams to evaluate commodity costs and their financial impacts.</p><p>• Support freight analysis, capex tracking, and the development of KPIs for cost trend monitoring.</p>
<p>We are looking for a skilled Full Stack Software Engineer to join our team in Albuquerque, New Mexico. (Hybrid Work schedule)</p><p>In this role, you will contribute to building innovative financial risk management tools.</p><p>This position offers an opportunity to work hands-on with advanced technologies and deliver high-quality solutions.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain software applications that model financial risks, including revenue and insurance tools.</p><p>• Implement and optimize core features within Software-as-a-Service (SaaS) products hosted on major cloud platforms.</p><p>• Collaborate with support and customer teams to analyze feedback and address technical challenges effectively.</p><p>• Build and enhance automated testing pipelines using unit, integration, and end-to-end tests to ensure product quality.</p><p>• Explore and integrate new technologies to improve system performance and reduce operational costs.</p><p>• Design and maintain infrastructure-as-code solutions using tools like Terraform.</p><p>• Architect and deploy systems that utilize message queues such as RabbitMQ or Amazon SQS.</p><p>• Debug and troubleshoot dockerized applications within cloud environments.</p><p>• Review observability data to monitor system health and preemptively resolve issues.</p><p>• Contribute to Continuous Integration pipelines to streamline development workflows.</p><p>Other duties as needed </p>
<p><strong>Your Opportunity to Shine in a Leadership Role at a Thriving, Family-Owned Company!</strong></p><p>Are you an experienced administrative professional looking for a dynamic role where you can make a significant impact? We are partnering with a well-established company in the Davenport area that is fueled by collaboration, innovation, and success! We’re on the hunt for a proactive and organized <strong>Executive Assistant</strong> to directly support our <strong>President </strong>so they can focus on driving the business forward.</p><p>As an integral member of our team, you’ll enjoy a <strong>collaborative, close-knit work environment</strong> where ideas and solutions flow freely. We also know the value of connecting outside the office—join us for <strong>annual company events, team-building activities, and celebrations</strong> that help you feel at home while developing rewarding relationships across the organization.</p><p><br></p><p><strong>Why You’ll Love It Here:</strong></p><ul><li><strong>Family-Owned Legacy:</strong> Be part of a company that has deep roots in the community and values integrity, tradition, and results.</li><li><strong>Collaborative and Supportive Team:</strong> Work alongside talented professionals in an energetic, fast-paced office. </li><li><strong>Company Activities:</strong> From community involvement to celebrating milestones, this company is not shy about appreciating their employees.</li><li><strong>Opportunities for Impact:</strong> Assist the President directly and play a key role in organizational decision-making and outcomes.</li></ul><p><strong>Responsibilities:</strong></p><p>In this role, you’ll act as an extension of the President and help drive productivity by managing schedules, tasks, communication, and relationships. Key duties include:</p><ul><li>Proactively managing the President’s calendar, meetings, travel, and events.</li><li>Organizing digital files and tracking tasks, action items, and priorities so nothing slips through the cracks.</li><li>Drafting, editing, and sending professional communications on behalf of the President.</li><li>Helping maintain key relationships across the company by tracking and recognizing milestones such as birthdays and work anniversaries.</li><li>Coordinating internal and company-wide meetings and events, including preparing agendas, tracking follow-ups, and managing logistics.</li><li>Utilizing productivity tools like Google Workspace, AI assistants, and workflow automation to drive efficiencies.</li></ul><p><br></p>
<p>We are looking for an experienced Billing Analyst to join our client in Los Angeles, California. In this role, you will play a key part in managing billing processes, ensuring accurate accounts receivable operations, and supporting customer service functions.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, process, and review invoices to ensure accuracy and compliance with company policies.</p><p>• Manage accounts receivable functions, including tracking payments and resolving discrepancies.</p><p>• Utilize Aderant and other financial systems to perform billing and reporting tasks efficiently.</p><p>• Provide excellent customer service by addressing billing inquiries and resolving issues in a timely manner.</p><p>• Collaborate with internal teams to ensure seamless billing operations and communication.</p><p>• Generate and analyze financial reports to support decision-making processes.</p><p>• Maintain accurate documentation of billing activities and ensure compliance with regulations.</p><p>• Support export customer service processes, ensuring accurate and timely billing for international clients.</p><p>• Assist with the implementation and improvement of billing procedures to enhance efficiency.</p>
<p> </p><p><strong>Senior Accountant / Staff Accountant (DOE) Extraordinaire Wanted!!</strong></p><p> </p><p>Are you someone who thrives on solving financial puzzles, loves crunching numbers, and dreams of making an impact without the corporate monotony? Well, we’ve got your dream job right here! Come join this growing public accounting firm that is looking to add to their team that provides outsourced accounting solutions! We are on the lookout for an upbeat <strong>Senior Accountant</strong> <strong>/ Staff Accountant (DOE)</strong> who’s ready to take charge and help our clients conquer all things accounting! </p><p> </p><p><strong>What You'll Do:</strong></p><ul><li><strong>Client Engagement:</strong> Be the go-to accounting guru for a fun mix of industries. You’ll manage client relationships like a pro while delivering financial insights.</li><li><strong>Books to Brilliance:</strong> Lead end-to-end outsourced accounting services—whether it’s reconciling accounts, maintaining ledgers, or fine-tuning financial reporting, you’ve got it covered.</li><li><strong>Process Prodigy:</strong> Work smarter, not harder by streamlining workflows, sharing best practices, and keeping everything humming smoothly.</li><li><strong>Mentorship:</strong> Be the "go-to resource" for our junior team members as you guide them through the process with patience and wisdom.</li><li><strong>GAAP Guru:</strong> Ensure all deliverables follow professional standards and amaze clients with your compliance prowess.</li></ul><p> </p><p><strong>Why You'll Love Working here:</strong></p><ul><li><strong>Client Variety That’ll Keep You on Your Toes:</strong> From tech startups to local nonprofits, you’ll never have the same day twice.</li><li><strong>Fun Firm Culture:</strong> Bring your personality to work! We celebrate wins just as much as we celebrate fantastic snacks at team meetings.</li><li><strong>Career Growth:</strong> Whether you want to specialize, lead, or learn new skills, we’ll support you every step of the way! Think of us as your career co-pilot.</li><li><strong>Competitive Compensation:</strong> Your hard work deserves recognition, both in perks and in pay.</li></ul><p><br></p><p><strong>Next Steps? We’re Glad You Asked!!</strong></p><p> </p><p>If you’re ready to join an accounting team that’s redefining the game of outsourced client services, we’d love to meet you. Polish up that resume, bring your positive energy, and apply now! Let’s make some financial magic together!!</p><p><br></p><p>Send your resume to Tracy.Kaszuba at RobertHalf or to Tracy Kaszuba on LinkedIn and mention this role! Can't wait to hear from you!!</p>
<p>Robert Half is looking to expand our network of Marketing Technology Product Managers to support an upcoming client initiative. As a Marketing Technology Product Manager, you will collaborate with stakeholders from marketing and technology teams to align on the vision, strategy, and roadmap for key marketing technology products. By becoming part of our network, you'll gain access to various opportunities with forward-thinking organizations that align with your expertise in marketing technology and Agile product management. If you are a strategic thinker with a passion for driving innovation through collaboration, this opportunity is for you!</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Collaborate with stakeholders on marketing product vision </li><li>Support the creation of strategic roadmaps.</li><li>Assist in establishing release plans and delivery expectations </li><li>Develop user stories and acceptance criteria to drive successful product delivery</li><li>Participate in Agile processes</li><li>Actively address and manage external dependencies and impediments that could impact goals</li><li>Partner with the Senior Product Owners and Scrum Masters to manage product budgets</li><li>Share knowledge and enhance collaboration across teams</li><li>Continuously expand knowledge of industry trends and marketing best practices</li></ul><p><strong>Why Join Us</strong></p><p>We are dedicated to driving innovation and delivering exceptional client experiences through cutting-edge marketing technology. As a Marketing Technology Product Manager, you’ll play a critical role in shaping strategy, fostering team collaboration, and facilitating transformational growth in an Agile environment.</p><p><strong> </strong></p><p><strong>Apply Now</strong></p><p>If you’re passionate about marketing technology, Agile teamwork, and driving meaningful change, apply today for this ongoing opportunity as a Marketing Technology Product Manager.</p>
<p>Are you a skilled <strong>Systems Developer and Administrator</strong> looking to make a significant impact by designing, managing, and optimizing our enterprise systems? We are searching for an experienced and dynamic professional to take ownership of our <strong>ERP (Enterprise Resource Planning), MIS (Management Information Systems), and CRM (Customer Relationship Management)</strong> platforms, ensuring they are seamlessly integrated, highly functional, and support key business objectives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>ERP/MIS/CRM Administration</strong>: Maintain, configure, and support the organization's ERP, MIS, and CRM systems to ensure optimal performance and minimal downtime.</li><li><strong>Development and Enhancements</strong>: Design, develop, and implement solutions, upgrades, and customizations to meet evolving business needs.</li><li><strong>System Integration</strong>: Work collaboratively across departments to integrate enterprise systems with other business applications, ensuring data accuracy and streamlined processes.</li><li><strong>Troubleshooting and Support</strong>: Provide hands-on system troubleshooting and timely resolution of issues reported by end users.</li><li><strong>User Training and Documentation</strong>: Conduct training for system users, create comprehensive documentation, and act as the go-to resource for employees with system-related questions.</li><li><strong>Data Security and Best Practices</strong>: Ensure ERP/MIS/CRM platforms comply with industry standards, regulatory requirements, and internal security policies.</li><li><strong>Reporting and Analytics</strong>: Develop complex reports and dashboards that provide actionable insights to enhance decision-making for leadership teams.</li></ul>
<p>We are looking for an experienced Firmware Engineer to join our team in Germantown, Wisconsin. This Contract-to-permanent position offers an opportunity to design and develop cutting-edge firmware solutions that support innovative products. If you have a strong background in embedded systems and thrive in dynamic environments, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain firmware using C, C++, and Assembly for a wide range of embedded systems.</p><p>• Design and implement robust communication protocols, including Bluetooth, to support product functionality.</p><p>• Lead firmware development projects from concept through production, ensuring high performance and reliability.</p><p>• Create and test embedded applications using tools such as Simulink and Model-Based Software Development methodologies.</p><p>• Implement end-of-line testing processes and develop software to support manufacturing and quality assurance.</p><p>• Collaborate with cross-functional teams to ensure firmware aligns with hardware designs and product requirements.</p><p>• Automate processes using C++ or Python-based applications and scripting to enhance development and production workflows.</p><p>• Address and resolve firmware-related issues in production, ensuring smooth operation and compliance.</p><p>• Adhere to industry standards and best practices for software development, including testing, documentation, and coding guidelines. </p>
We are looking for a skilled Billing Specialist to join our team on a contract basis in Charlotte, North Carolina. This role requires expertise in managing billing processes, ensuring accuracy in financial records, and supporting accounts receivable tasks. The ideal candidate will demonstrate strong attention to detail and a commitment to delivering timely and efficient service.<br><br>Responsibilities:<br>• Utilize various computer systems and tools to accurately enter, extract, and compile billing records, including timecards, purchase orders, invoices, and sales tickets.<br>• Calculate amounts due and prepare invoices for customers while ensuring precision in all transactions.<br>• Post financial transactions to customer accounting records and maintain organized documentation.<br>• Collaborate with team members to provide accurate information for follow-up on outstanding invoices and customer accounts.<br>• Assist in resolving discrepancies related to billing and accounts receivable.<br>• Support the export of customer service data as needed for financial reporting purposes.<br>• Maintain compliance with established billing procedures and guidelines.<br>• Perform additional duties as assigned to support the overall billing and accounting functions.
<p>Our client, a <strong>leading global watch and accessories brand</strong>, is seeking an experienced <strong>Accounting Manager</strong> to oversee financial operations and provide strategic leadership to their accounting team. This is an exciting opportunity for someone who thrives in a fast-paced consumer products environment and enjoys combining technical expertise with hands-on operational support.</p><p>The ideal candidate has <strong>both public and private accounting experience</strong>, a strong background in GAAP, and a proven ability to lead financial operations in a product-driven company. If you are detail-oriented, collaborative, and ready to guide a growing brand to the next level, this role is for you.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Lead and oversee daily accounting operations including general ledger, reconciliations, and month-end close.</li><li>Ensure compliance with GAAP and internal controls, providing accurate and timely financial reporting.</li><li>Manage and mentor a small accounting team, setting clear goals and expectations.</li><li>Partner with operations on inventory management, cost accounting, and COGS analysis.</li><li>Collaborate with executive leadership to analyze financial data, evaluate risks, and recommend strategic solutions.</li><li>Oversee cash flow management, forecasting, and budgeting processes.</li><li>Work with auditors on annual and quarterly reviews.</li><li>Implement process improvements to enhance efficiency and accuracy across accounting functions.</li><li>Serve as the go-to resource for complex technical accounting issues.</li></ul>
<p>We are looking for a Product Owner to join our digital team in the South Bay. This long-term contract position offers the opportunity to play a pivotal role in enhancing the digital experience across websites, mobile applications, and other tools for a leading automotive financial services provider. As a key contributor, you will drive product development, collaborate with cross-functional teams, and ensure high standards for both project launches and ongoing operations.</p><p><br></p><p>Responsibilities:</p><p>• Lead product development initiatives, serving as a subject matter expert for Salesforce and mobile app environments.</p><p>• Develop clear and detailed user stories and acceptance criteria to guide development teams.</p><p>• Collaborate with business and IT teams to document process flows, create status reports, and ensure alignment.</p><p>• Design and execute comprehensive test scripts, triage issues, and report on testing outcomes.</p><p>• Provide operational support for nationwide customer, dealer, and field services, including managing inbox inquiries and chat lines.</p><p>• Partner with CX, business development, and testing teams to conceptualize, deliver, and validate user stories.</p><p>• Prepare and conduct user acceptance testing, assist with field training, and facilitate organizational change management.</p><p>• Coordinate with internal and external stakeholders, including compliance and legal teams, to ensure adherence to standards.</p><p>• Measure and analyze business metrics to support reporting and decision-making processes.</p><p>• Deliver product demos, craft stakeholder communications, and provide post-launch support during warranty phases.</p>
<p><strong>Overview</strong></p><p>We are seeking a highly organized and experienced <strong>Billing Manager</strong> to oversee billing operations for municipal utilities, including water, sewer, gas, or electric services. This role ensures accurate customer billing, regulatory compliance, and timely collection of revenues while managing a team and implementing process efficiencies.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage daily billing operations for utility services, including generation, review, and distribution of bills.</li><li>Supervise billing staff, including training, scheduling, and performance evaluations.</li><li>Ensure compliance with local, state, and federal regulations related to utility billing and collections.</li><li>Oversee customer account setup, adjustments, and dispute resolution.</li><li>Monitor accounts receivable, track delinquent accounts, and implement effective collection strategies.</li><li>Maintain and improve billing policies, procedures, and internal controls.</li><li>Collaborate with customer service, finance, and operations departments to resolve billing discrepancies.</li><li>Analyze billing data, prepare reports, and present revenue forecasts to management or governing boards.</li><li>Coordinate with IT teams to implement or upgrade utility billing systems.</li><li>Support audits and provide necessary documentation for compliance and regulatory reviews.</li></ul><p><br></p><p><br></p>
<p>We are looking for a dedicated Workplace Coordinator/Planner to join our team in Boise, Idaho. In this long-term contract position, you will play a key role in ensuring the smooth operation of workplace activities by managing schedules, answering inquiries, and maintaining organizational efficiency. This role requires technical proficiency, strong leadership abilities, and excellent communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Provide leadership support by guiding team members and fostering collaboration.</p><p>• Respond to inbound calls and inquiries with professionalism and a customer-focused approach.</p><p>• Utilize CRM tools to manage workplace data and enhance operational processes.</p><p>• Maintain high standards of organization by effectively managing resources and workflows.</p><p>• Apply technical knowledge to troubleshoot and support application software usage.</p><p>• Deliver exceptional customer service to ensure satisfaction and engagement.</p>
We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. In this Contract-to-permanent position, you will play a pivotal role in ensuring our customers receive exceptional value and support, fostering long-term success for our organization. The ideal candidate will thrive in a fast-paced environment and consistently deliver outstanding experiences tailored to customer needs.<br><br>Responsibilities:<br>• Serve as a proactive and empowered advocate for customer success, addressing concerns and delivering personalized solutions.<br>• Handle a high volume of customer interactions, meeting a daily target of 85 calls while maintaining quality service.<br>• Troubleshoot technical issues and utilize self-service tools to effectively resolve customer challenges.<br>• Analyze customer inquiries independently and provide timely, accurate resolutions.<br>• Demonstrate in-depth knowledge of the company's products and services to enhance customer experiences.<br>• Collaborate across departments to achieve one-call resolutions, ensuring seamless support and satisfaction.<br>• Adapt to dynamic situations and prioritize customer needs with a sense of urgency.<br>• Maintain accurate records and data entry to support operational efficiency.<br>• Utilize tools such as Microsoft Teams, Word, Outlook, and Excel to streamline communication and reporting.
<p>Are you a detail-oriented professional with a passion for numbers and processes? Do you thrive in environments that combine complexity and community-focused values? An established, family-owned company is seeking an <strong>Accounting Specialist </strong>to join its team during an exciting period of growth and system transformation.</p><p><br></p><p><strong>Why You’ll Love Working Here:</strong></p><p>This company is modernizing its systems, including payroll, brokerage management software, and accounting platforms, creating opportunities to make a lasting impact. With multiple entities to support, from real estate ventures to smaller limited-transaction groups, you’ll be part of a small accounting team that values collaboration and stability.</p><p><br></p><p>As a family-oriented organization, the company offers a welcoming, supportive workplace culture with community-focused initiatives, employee events like food trucks and social gatherings, and a focus on people-first values. With a temp-to-hire opportunity, you and the company will have the chance to ensure a long-term fit.</p><p><br></p><p><strong>Role Overview:</strong></p><p>As an Accounting Specialist, you’ll play a pivotal role in managing financial processes, ensuring accuracy during the company’s transition to new systems. You’ll juggle responsibilities that include tracking accounts receivable, processing accounts payable, managing deposits, and reconciling transactions.</p><p><br></p><p><strong>Responsibilities Include:</strong></p><ul><li>Accounts Payable & Receivable: Post customer transactions, process vendor invoices, and handle monthly check runs.</li><li>Bank Deposits: Manage daily deposits across multiple accounts and support monthly bank reconciliations.</li><li>Data Management: Maintain files, verify expense reports, and address discrepancies.</li><li>System Utilization: Work through paper-driven and technology-supported processes, integrating legacy systems into the company’s modern accounting platforms.</li><li>Multi-Entity Support: Oversee financial tasks for a mix of entities with varying transaction levels.</li></ul><p>Accounting Specialist will work closely with department leaders who value mentorship and understanding as they guide the company through a major system overhaul. The culture emphasizes community involvement and work-life balance, making this a great fit for those who value softer organizational priorities over a fast-paced corporate environment. Connect with our team today by calling us at (563) 359-3995 to learn more!</p>
<p>We are looking for a skilled Web Developer to join our team Remotely on a long-term contract basis. In this role, you will be responsible for creating high-quality, interactive web applications that exceed customer expectations. This position offers the opportunity to collaborate with cross-functional teams, including designers, engineers, and product managers, to deliver innovative solutions.</p><p><br></p><p>About Us</p><p>We’re a fast-moving cybersecurity startup focused on strategy, business development, and marketing within a small business unit. Our website is already live and functional, and we’re now looking to optimize and expand it to better support our growth and customer engagement goals.</p><p><br></p><p>What You’ll Do</p><ul><li>Enhance and build out existing website features</li><li>Convert static designs into interactive sections</li><li>Build reusable templates and improve layout flow</li><li>Conduct light business analysis to support marketing goals</li><li>Collaborate with our current developer and design team</li><li>Help drive demo requests through improved UX and design execution</li></ul><p>Team & Structure</p><ul><li>Small, collaborative team with 3 full-time employees and 2 contractors</li><li>You’ll report directly to leadership and work closely with our current web developer</li><li>Ideal for someone entry-level, with a great attitude and willingness to learn</li></ul>
We are looking for a detail-oriented Administrative Coordinator to join our team on a contract basis in Rancho Cordova, California. In this role, you will provide essential administrative support across multiple departments, ensuring smooth operations and effective communication. This position is ideal for someone who thrives in a collaborative environment and is eager to learn and master new technologies to enhance productivity.<br><br>Responsibilities:<br>• Support membership staff with onboarding processes, dues renewal management, and maintaining accurate member records within the database.<br>• Assist in administrative tasks related to continuing education programs, ensuring timely coordination and support.<br>• Execute assigned responsibilities for the annual tax seminar, including preparation and logistical support.<br>• Process accounts payable and incoming payments under the guidance of the Senior Accountant, and provide additional financial support as needed.<br>• Prepare and distribute administrative reports and communications under the supervision of the Executive Vice President, ensuring accurate dissemination of information to volunteers statewide.<br>• Manage incoming mail, process product orders from the website, and ensure timely fulfillment.<br>• Collaborate with the Executive Vice President to oversee all aspects of office management and staff coordination.<br>• Utilize various technology tools such as Microsoft Office, Adobe Acrobat, and cloud-based platforms to streamline administrative workflows and maintain consistent formatting.<br>• Maintain effective communication and coordination with team members as part of a remote work environment.<br>• Ensure adherence to organizational standards of courtesy, respect, and patience in all interactions.
<p>We’re seeking a Customer Experience Marketing Manager to design and implement a best-in-class customer journey program for a growing, national service brand. This is a high-impact role that blends customer experience, digital marketing, and franchise support—perfect for someone who thrives at the intersection of brand, analytics, and training.</p><p><br></p><p>Over 24–36 months, you’ll learn the system, map the customer journey from first contact through 5-star reviews, and build scalable programs that drive consistency, satisfaction, and growth across hundreds of locations nationwide.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong></strong></p><ul><li><strong>Customer Experience & Journey Mapping</strong></li><li>Analyze and optimize customer touchpoints (web, call-in, onsite service, follow-up).</li><li>Develop training, scripts, and standards to ensure a consistent 5-star experience.</li><li>Lead Voice of Customer (VoC) initiatives to identify friction points.</li></ul><p><br></p><ul><li><strong>Franchisee Training & Support</strong></li><li>Create playbooks, templates, and training modules.</li><li>Deliver one-on-one coaching and support adoption of CX initiatives.</li><li>Audit local marketing efforts for consistency with brand standards.</li></ul><p><br></p><ul><li><strong>Digital Marketing & Analytics</strong></li><li>Manage SEO/local listings strategy (with agency support).</li><li>Track and translate analytics into actionable improvements.</li><li>Support social media, paid digital campaigns, and reputation management.</li></ul><p><br></p><ul><li><strong>Marketing Operations</strong></li><li>Serve as backup for graphic design and social media management.</li><li>Partner with cross-functional marketing team (design, email, video, listings).</li><li>Help ensure smooth rollout of new initiatives across the network.</li></ul><p><br></p>
General office services, cleaning and filling office pantries, sorting and delivering mail/packages, assisting with copy and reprographics jobs, assisting with room set ups (moving tables and chairs), must be able to lift 50 lbs. o Answer and transfer calls on a multi-line phone system. o Accept deliveries, sort mail, and maintain phone lists. o Handle additional projects as assigned. Handle sensitive and/or confidential documents and information. o Communicate with manager and client on job or deadline issues. o Minimum of one-year office service experience, preferably in a legal, banking or large corporate environment. o Previous receptionist, switchboard or administrative assistant experience preferred. o Excellent verbal and written communication skills. • Day to Day Duties: • Will assist only with mail, no copy (repro) or facilities • Must be very independent; they are by themselves at this office • Must be able to speak to first level clients (facilities, drivers) • Ask questions if something is not understood. • Log packages • Pitney Bowes machine experience is helpful • Must have a car, some public transportation is available, but it is very intermittent and not reliable
