<p>Robert Half's client is looking for a detail-oriented Customer Service Representative in the healthcare space!</p><p><br></p><p>Responsibilities include:</p><p><br></p><p>-Phone/Email correspondence</p><p>-Customer service</p><p>-Administrative support</p><p>-Review paperwork</p><p>-Handle medical records</p><p>-Follow HIPAA guidelines</p><p>-Ability to make decisions</p><p>-Proficient in MS Office </p><p><br></p><p>Start Date: September 1st</p><p>Hours: 8:30am-5pm (M-F)</p><p>Duration: ~4-6 months</p><p>Work type: Remote</p><p><br></p><p>If interested, please apply now!</p>
We are looking for a dedicated Branch/Retail Banking Clerk to join our team in Pecos, Texas. This Contract-to-Permanent position offers an excellent opportunity to build lasting relationships with customers while promoting a range of banking products and services. As part of our team, you will provide exceptional support both at the teller window and beyond, ensuring customer satisfaction and seamless banking operations.<br><br>Responsibilities:<br>• Assist customers by processing banking transactions accurately and efficiently at the teller window.<br>• Promote and market a variety of credit and non-credit banking products to individual and small business clients.<br>• Build and maintain strong account relationships through proactive communication and personalized service.<br>• Open new accounts and guide customers through the application process for consumer loans.<br>• Address inbound customer inquiries and resolve issues related to banking services.<br>• Utilize banking software to manage daily operations and ensure compliance with financial regulations.<br>• Collaborate with team members to enhance customer experiences and support branch goals.<br>• Handle cash and check transactions securely and in accordance with established procedures.<br>• Participate in ongoing training to stay updated on banking products, services, and operational policies.<br>• Provide support during Saturdays on a rotational schedule.
<p>Senior Customer Service Representative – Lowell, MA</p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented individual to join our team in Meriden, Connecticut, as a Loan Servicing Support Specialist. In this Contract-to-Permanent position, you will play a key role in ensuring the accuracy and efficiency of loan processing and administrative tasks for a mortgage lending company. This role offers a great opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Analyze and review loan applications to ensure compliance with company policies and regulatory standards.<br>• Confirm customer details, including payment information and loan-related data, with precision and attention to detail.<br>• Perform light administrative tasks to support the overall loan servicing process.<br>• Maintain accurate records and documentation of loan-related activities.<br>• Assist in resolving discrepancies or issues related to customer accounts.<br>• Collaborate with team members to streamline loan servicing workflows.<br>• Utilize Microsoft Excel to organize and analyze data effectively.<br>• Provide excellent customer service and support during loan processing inquiries.<br>• Ensure adherence to company protocols and timelines for loan servicing tasks.
<p>We are looking for a dedicated Customer Success Specialist to join our team in Saint Petersburg, Florida. This is a CONTRACT TO PERMANENT position that offers a consistent Monday through Friday schedule, with no nights or weekends required. If you thrive in a collaborative environment and enjoy helping customers solve problems, we invite you to become part of our dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide basic troubleshooting assistance to customers and address their concerns effectively.</p><p>• Log service calls and maintain accurate records in the company database.</p><p>• Perform follow-up calls to ensure customer satisfaction and resolve any outstanding issues.</p><p>• Enter and manage data within internal systems to support operational efficiency.</p><p>• Collaborate with team members to deliver exceptional customer support.</p><p>• Utilize Microsoft Office tools, including Outlook, Teams, Word, and Excel, to complete tasks.</p><p>• Address connectivity problems and guide customers through resolution steps.</p><p>• Respond to customer inquiries via email and other communication channels.</p><p>• Take initiative to learn and apply knowledge about the swimming pool industry.</p><p>• Handle other duties as assigned to meet departmental goals.</p>
<p>Are you a friendly, detail-oriented professional committed to delivering exceptional support and fostering positive customer interactions? Robert Half is seeking Customer Service Representatives for ongoing opportunities with clients across various industries. If you thrive in fast-paced environments and enjoy problem-solving, we want to connect with you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Customer Support:</strong> Respond to customer inquiries via phone, email, chat, or in-person, ensuring timely and professional communication.</li><li><strong>Problem Resolution:</strong> Troubleshoot issues, resolve complaints, and escalate concerns as needed to ensure a satisfactory resolution.</li><li><strong>Order Management:</strong> Handle customer orders, track shipments, and process returns or exchanges accurately.</li><li><strong>Documentation:</strong> Maintain accurate and detailed records of customer interactions in CRM databases.</li><li><strong>Product/Service Knowledge:</strong> Understand and explain company products, policies, and services to assist customers effectively.</li><li><strong>Team Collaboration:</strong> Work closely with internal teams such as sales, technical support, and marketing to address customer needs.</li><li><strong>Process Improvement:</strong> Provide feedback on customer service practices and suggest enhancements for better efficiency and satisfaction.</li></ul><p><br></p>
<p>Are you a friendly, detail-oriented professional committed to delivering exceptional support and fostering positive customer interactions? Robert Half is seeking Customer Service Representatives for ongoing opportunities with clients across various industries. If you thrive in fast-paced environments and enjoy problem-solving, we want to connect with you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Customer Support:</strong> Respond to customer inquiries via phone, email, chat, or in-person, ensuring timely and professional communication.</li><li><strong>Problem Resolution:</strong> Troubleshoot issues, resolve complaints, and escalate concerns as needed to ensure a satisfactory resolution.</li><li><strong>Order Management:</strong> Handle customer orders, track shipments, and process returns or exchanges accurately.</li><li><strong>Documentation:</strong> Maintain accurate and detailed records of customer interactions in CRM databases.</li><li><strong>Product/Service Knowledge:</strong> Understand and explain company products, policies, and services to assist customers effectively.</li><li><strong>Team Collaboration:</strong> Work closely with internal teams such as sales, technical support, and marketing to address customer needs.</li><li><strong>Process Improvement:</strong> Provide feedback on customer service practices and suggest enhancements for better efficiency and satisfaction.</li></ul><p><br></p>
<p>We are looking for an experienced IT Operations Coordinator to oversee and drive the alignment of technology initiatives with business objectives. This role will require expertise in IT strategy, business planning, and ensuring compliance with industry standards. Based in Hampden County, Massachusetts, this is an exciting opportunity to contribute to the success of a dynamic and forward-thinking organization.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain a comprehensive IT roadmap that aligns with organizational goals and emerging technology trends.</p><p>• Partner with vendors and internal teams to assess, implement, and optimize enterprise systems, cloud platforms, and cybersecurity measures.</p><p>• Monitor compliance with IT governance standards, ensuring adherence to data protection and risk management protocols.</p><p>• Play a key role in creating and refining business continuity and disaster recovery plans in collaboration with leadership.</p><p>• Coordinate IT equipment inventory management to ensure accurate tracking and efficient utilization.</p><p>• Conduct regular IT audits to evaluate system performance and identify areas for improvement.</p><p>• Facilitate cross-functional communication to promote the successful execution of technology projects.</p><p>• Advise on IT best practices and provide strategic input to enhance operational efficiency.</p><p>• Manage client communications related to IT projects, ensuring clarity and alignment with expectations.</p>
We are looking for a detail-oriented Data Entry Clerk to join our team in Midland, Texas. This position offers an excellent opportunity to contribute to a dynamic environment within the utilities/infrastructure industry. The role involves a mix of customer service and administrative tasks, requiring strong organizational skills and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Handle incoming customer calls and provide timely responses to inquiries.<br>• Dispatch technicians for service requests and ensure efficient scheduling.<br>• Create and manage service tickets with accuracy and attention to detail.<br>• Prepare and process invoices, ensuring proper coding and documentation.<br>• Perform precise data entry tasks to maintain up-to-date records.<br>• Monitor and manage inventory levels for equipment and supplies.<br>• Utilize a multi-line phone system to handle customer communications effectively.<br>• Support various administrative functions to streamline operations.
<p><strong>Customer Service Support Specialist</strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking a skilled and adaptable <strong>Customer Service Support Specialist</strong> to join our team. In this role, you will provide comprehensive customer service and technical support while coordinating essential communication and processes to ensure exceptional service delivery. You will play a critical role in maintaining customer satisfaction and supporting internal operations. This position requires strong communication skills, technical aptitude, and the ability to prioritize competing demands effectively.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Client Communication:</strong> Engage directly with customers to accurately determine service requirements and address exceptions, ensuring clarity and resolution.</li><li><strong>Technological Utilization:</strong> Operate auto-routing systems during peak demand periods while interacting with customers to optimize workflow and enhance service efficiency.</li><li><strong>Technician Coordination:</strong> Provide dedicated support to the service intake team by managing incoming technician calls, facilitating seamless operations.</li><li><strong>Team Collaboration:</strong> Work collaboratively with technicians and service managers using tools such as Microsoft Teams and Outlook to ensure effective communication and coordination.</li><li><strong>Data Management:</strong> Maintain meticulous records, document interactions, and update ticketing systems like Solomon and Astea for accurate tracking of service issues and resolutions.</li><li><strong>Technology Adaptation:</strong> Embrace new systems, software, and workflows, ensuring smooth transitions to updated platforms and tools as organizational needs evolve. </li><li><strong>Task Prioritization:</strong> Skillfully assess and prioritize tasks to efficiently manage competing demands, including addressing urgent customer needs with professionalism.</li><li><strong>Performance Under Pressure:</strong> Demonstrate the ability to work effectively in high-pressure environments, maintaining composure when interacting with diverse personalities and industry professionals. </li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>Proven experience in customer service and communication in a fast-paced environment.</li><li>Strong competency using enterprise systems such as Microsoft Teams, Outlook, Solomon, and Astea.</li><li>Ability to quickly adapt to new technology and software platforms.</li><li>Exceptional organizational skills to manage priorities and maintain accurate documentation.</li><li>Effective problem-solving skills and critical thinking capabilities to handle customer needs and resolve conflicts efficiently.</li><li>Ability to thrive in dynamic, high-pressure situations while engaging with customers and professionals.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>
<p>A growing IT security organization is seeking a motivated and skilled IT Security Technician to join their team! With a company culture that fosters growth, innovation, and career advancement, this is a fantastic opportunity to play a key role in a dynamic, fast-paced organization. If you're ready to make an impact and grow your career, we want to hear from you. We are seeking an experienced IT Security Technician willing to travel up to 75% of the time to work on-site at various customer locations. The ideal candidate will have a strong background in IT security systems, including low-voltage installation, CCTV, access control systems, and intrusion detection technologies. This role provides ample opportunity to grow your skills and advance in a rapidly expanding market. Company offers a competitive salary, with opportunities for performance-based bonuses. Additionally, they offer significant growth potential in a fast-expanding company. comprehensive training and resources, health and wellness benefits, retirement plans, and paid time off.</p><p> </p><p>Key Responsibilities:</p><p> </p><p>Install, maintain, and troubleshoot IT security systems, including low-voltage wiring, CCTV surveillance systems, access control systems, and intrusion detection systems.</p><p>Work hands-on to configure and integrate various security technologies for customized client solutions.</p><p>Perform site assessments and surveys to determine project requirements and scope of work.</p><p>Provide technical support and training to clients regarding the operation and maintenance of installed systems.</p><p>Collaborate closely with project teams to meet deadlines, maintain quality standards, and ensure customer satisfaction.</p><p>Manage documentation related to projects, including reports, blueprints, and system designs.</p><p>Travel to client locations within the designated region (up to 75% travel required).</p><p> </p>
We are looking for an experienced IT Manager to oversee the technology operations and ensure efficient support for organizational needs. This is a long-term contract role based in Bensalem, Pennsylvania, offering an excellent opportunity to lead a dynamic IT team and contribute to the strategic growth of the company.<br><br>Responsibilities:<br>• Lead the Information Technology department to deliver reliable data and electronic tools for employees.<br>• Manage and optimize systems including CRM, ERP, and backup technologies to support business operations.<br>• Implement and oversee configuration management processes to maintain system integrity.<br>• Ensure the security and functionality of Active Directory and cloud-based technologies.<br>• Conduct regular audits of IT systems and processes to ensure compliance and performance standards.<br>• Collaborate with stakeholders to evaluate and improve the use of Cisco and Dell technologies.<br>• Supervise the maintenance and upgrades of computer hardware across the organization.<br>• Develop and enforce IT policies and procedures to ensure operational efficiency.<br>• Provide guidance and training to team members on emerging technologies and best practices.<br>• Monitor and manage resources effectively to achieve IT-related goals within the organization.
We are looking for a dedicated and detail-oriented individual to join our team as a Sales / Customer Service Support specialist in Austin, Texas. In this long-term contract role, you will play a key part in fostering positive relationships with customers, managing sales territories, and ensuring smooth operations through effective communication and organizational skills. This position offers a dynamic hybrid work environment and comprehensive training to support your success.<br><br>Responsibilities:<br>• Assist in the approval, registration, and management of pricing and coding processes within internal systems.<br>• Provide exceptional customer service through correspondence and support for over 100+ customers.<br>• Collaborate closely with sales managers and team members to oversee assigned sales territories.<br>• Utilize Excel, CRM tools, and other platforms to track shipments, manage billing functions, and maintain accurate records.<br>• Contribute to a team-oriented culture by actively participating in meetings and sharing insights.<br>• Ensure all tasks are completed with attention to detail and adherence to deadlines.<br>• Handle inbound calls and emails, addressing customer inquiries and resolving issues efficiently.<br>• Participate in an 8-12 week training program to gain proficiency in company systems and processes.<br>• Apply time management skills to balance multiple tasks and priorities effectively.<br>• Maintain clear and effective communication with stakeholders while adhering to business casual dress standards.
<p>We are in the process of recruiting a Benefits Support Analyst for our team located in Houston, Texas. The individual will be a pivotal team member with an emphasis on systems, Benefits knowledge will be instrumental in ensuring customer success. The role will involve translating clients’ needs into product specifications for software enhancements and acting as a subject matter expert in the Benefits functional area.</p><p><br></p><p>Responsibilities:</p><p>• Support customers throughout the complete project lifecycle, from sales to implementation and support.</p><p>• Address and resolve Benefit related support tickets in a timely and efficient manner.</p><p>• Act as a conduit for knowledge transfer, sharing insights on Benefits practices and processes with both clients and internal team members.</p><p>• Engage in user training preparation and delivery, ensuring a comprehensive understanding of our software for customers.</p><p>• Document and map customer business processes and third-party integrations, identifying areas for increased client satisfaction during the sales or implementation process.</p><p>• Undertake quality assurance tasks, testing tickets related to Benefits to ensure optimal functionality.</p><p>• Serve as a liaison between clients and our business, effectively communicating client needs regarding software functionality and performance.</p>
Robert Half is seeking a highly skilled IT Operations Lead Engineer for an exciting 6-month engagement, with potential for extension, in Naperville, IL. This role requires deep expertise in Microsoft technologies and a strong background in IT operations. The IT Operations Lead Engineer will serve as a subject matter expert, ensuring secure, compliant, and optimized IT environments while supporting critical infrastructure implementations and configurations. <br> Key Responsibilities: Act as a subject matter expert (SME) for Microsoft technologies, including Entra ID (formerly Azure AD), Azure cloud infrastructure, Intune, and Conditional Access. Implement, troubleshoot, and support Conditional Access policies and identity governance strategies. Provide technical expertise to ensure secure configurations aligned with NIST cybersecurity standards. Deliver hands-on support in networking, endpoint management, and cloud infrastructure integration. Document and assist in remediation efforts emerging from NIST assessments. Collaborate with cross-functional teams to ensure seamless IT operations and compliance. Analyze, monitor, and optimize Microsoft 365 and Azure environments for performance, security, and operational efficiency. Manage Intune policy configurations across endpoints, ensuring consistent enforcement. Contribute to incident response and change control activities.
We are looking for an experienced Help Desk Analyst II to join our team on a contract basis in New York, New York. In this role, you will provide comprehensive IT support to ensure smooth operations across multiple floors and a remote location. This position is fully onsite and requires a proactive problem-solver who can manage a variety of technical issues efficiently.<br><br>Responsibilities:<br>• Provide mid-level to senior help desk support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve technical problems, including resetting passwords and configuring systems.<br>• Deliver IT support services across 10 floors and an additional remote location.<br>• Manage service desk tickets promptly and ensure all issues are documented and resolved.<br>• Maintain and update systems, ensuring they remain operational and secure.<br>• Perform basic troubleshooting tasks for both Mac and PC desktop workstations.<br>• Assist with Active Directory management, including user account setup and modifications.<br>• Support the team with Microsoft Windows 10 system configurations and updates.<br>• Identify recurring technical issues and suggest improvements to prevent future occurrences.
<p>We are looking for a success-driven Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as the primary point of contact for customer inquiries and technical support, ensuring a seamless experience for clients. This position provides an excellent opportunity to grow within the Marketing/PR industry while working with a dynamic and dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and resolve product-related issues, including warranty claims and return authorizations.</p><p>• Identify opportunities to drive additional revenue through upselling and promotional initiatives.</p><p>• Utilize various software platforms, such as Navision and ZenDesk, to manage order entries and maintain customer records.</p><p>• Ensure accurate documentation and organization of records as per company protocols.</p><p>• Coordinate with shipping and production teams to ensure timely and efficient delivery of products.</p><p>• Assist the Customer Service Manager with drafting written resources and response materials.</p><p>• Maintain professionalism and a positive attitude during customer and team interactions.</p><p>• Propose ideas to improve departmental processes and enhance customer experience.</p>
<p>Robert Half is partnering with John Deere Financial to find their next Credit Processing Specialist. This position is a great opportunity to support a respected organization while utilizing your customer service and financial processing skills.</p><p><br></p><p>Details:</p><p>Location: John Deere Financial in Johnston, IA</p><p>Duration: Currently approved through the end of the year, possibility for extension.</p><p>Hours: M-F 8:00am-4:30pm</p><p>Workplace: Largely remote, availability to be onsite for meetings in Johnston.</p><p>Visa sponsorship not available now or in the future</p><p><br></p><p>What You’ll Do</p><p>- Enter and process credit application data</p><p>- Audit lending documentation for accuracy and completeness (incentive programs, customer info, equipment info, dealer charges, payoffs, signatures, large credit contracts)</p><p>- Provide customer support and account maintenance</p><p>- Answer questions and handle requests from dealers, customers, and internal staff</p><p>- Prepare modification documentation to notify dealers and customers of contract changes</p><p><br></p><p>Why Robert Half?</p><p>At Robert Half, we don’t just connect you with a role — we partner with you to make sure it’s the right fit. You’ll gain access to:</p><p>- Comprehensive health, dental, and vision coverage</p><p>- 401(k) retirement savings plan</p><p>- Exclusive job opportunities with top companies</p><p>- Career guidance and ongoing support throughout your assignment</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Sunday through Thursday 10 AM-7 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>Business Support Specialist – Albany, NY (Long-Term Contract)</p><p>We’re seeking highly organized and detail-oriented Business Support Specialists to join our team in Albany, New York. In this long-term contract role, you’ll work within our service center, specializing in finance, human resources, or support services. This position emphasizes cross-training and adaptability, allowing you to contribute across multiple service areas as needed.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Process transactions in finance, HR, or support services, following established procedures and service level agreements.</li><li>Apply working knowledge of relevant policies and procedures to ensure accuracy and compliance.</li><li>Respond to inquiries and resolve issues through the call center and ticketing system.</li><li>Investigate and correct complex processing errors to maintain data integrity.</li><li>Analyze data to support audits and improve operational practices.</li><li>Provide professional, responsive customer service.</li><li>Identify user needs and recommend system or process enhancements.</li><li>Assist with audit reviews and evaluations.</li><li>Collaborate with team members to manage workload across service lines.</li><li>Ensure clear, timely, and accurate communication, including email correspondence.</li></ul><p> Call Mary Christman or Gabrielle Maisonet at 518/462-1430 to learn more and share your interest. We look forward to connecting! </p>
<p>Are you a tech-savvy problem solver with a passion for cloud infrastructure and identity access management? Do you thrive in a collaborative, mentorship-driven environment where cultural fit and team dynamics are just as valued as technical expertise? If so, we have an exciting opportunity for you!</p><p> </p><p>Our Oakland-based client is seeking a contract-to-hire Senior IT Infrastructure Engineer to join their dynamic team in a fully remote capacity (need to work PST hours). This role is perfect for a tech enthusiast with a strong background in cloud infrastructure, identity management, and a knack for fostering teamwork and knowledge sharing.</p><p> </p><p>Key Responsibilities:</p><p>-Take ownership of Okta Identity Access Management (IAM) systems, including managing workflows, device trust, SSO, and authentication policies to ensure secure and seamless operations.</p><p>-Oversee and optimize Azure cloud infrastructure and contribute expertise in designing, implementing, and managing related systems. Familiarity with AWS and networking concepts such as VPCs and network gateways will also be helpful.</p><p>-Manage and support VMware and server environments, though the primary focus will be cloud-based systems. On-premise responsibilities will largely pertain to office IT services.</p><p>-Collaborate with the team to ensure proper SaaS integrations, identifying opportunities for enhanced functionality and efficiency.</p><p> </p><p>What We’re Looking For:</p><p>-Deep technical skills: You have robust experience with Okta IAM and Azure cloud infrastructure and working knowledge of AWS. Expertise in networking concepts and VMware adds to your strong technical foundation.</p><p>-Team player: You value collaboration and are willing to mentor and share knowledge with your teammates. The ability to maintain a positive, open, and inclusive work environment is key.</p><p>-Excellent communication: Your ability to clearly and enthusiastically communicate complex technical concepts helps the entire team learn and grow together.</p><p>-Adaptability and enthusiasm: You have a positive attitude, a passion for problem-solving, and the drive to contribute positively to the company’s mission and culture.</p><p> </p><p>Nice to Haves:</p><p>-Experience with SaaS integrations (bonus points, but not required).</p><p> </p><p>Why Join This Team?</p><p>The team culture is incredibly collaborative, fostering mentorship and openness at all times. The current team member going on leave is a vital mentor, so they’re looking for someone who will not only hit the ground running but also contribute to maintaining the spirit of support and mutual learning.</p><p> </p><p>If you’re ready to bring your expertise in IT infrastructure and thrive in a team-oriented, mentorship-driven environment, we’d love to hear from you!</p><p> </p><p>Apply today to jumpstart the next exciting chapter in your IT career</p>
<p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
<p>We are looking for an organized and detail-oriented Part-Time Office Assistant to join our team in Denver, Colorado. This is a contract position ideal for candidates with at least one year of experience in administrative support and office coordination. The role involves a variety of tasks to ensure smooth day-to-day operations while maintaining a high level of professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Provide general administrative support, including answering inbound calls and managing correspondence.</p><p>• Utilize accounting software systems to assist with billing functions and financial tasks.</p><p>• Maintain and update CRM systems to ensure accurate customer data.</p><p>• Coordinate with team members to manage Banner Ads and other marketing-related activities.</p><p>• Perform clerical duties such as filing, scheduling, and document organization.</p><p>• Support payroll processes using ADP financial services.</p><p>• Assist with tracking and reporting time using About Time software.</p><p>• Ensure office supplies are well-stocked and organized.</p><p>• Collaborate with other departments to streamline workflow and improve efficiency.</p><p>• Handle other tasks as assigned to support office operations.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Tuesday through Saturday 9 AM - 6 PM *</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>Robert Half is currently searching for an articulate, highly skilled Customer Service Representative to provide outstanding service to our client's customers and potential customers. This is an onsite Customer Service Representative opportunity based in Fairfax, Virginia, working Monday to Friday. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. </p><p>Responsibilities:</p><p>• Handle both inbound and outbound customer calls, emails, chat and in-person requests.</p><p>• Proactively communicate with customers to address and resolve sales and service issues</p><p>• Identify and assess customers' needs to achieve satisfaction.</p><p>• Build sustainable relationships and trust with customer accounts through open and interactive communication.</p><p>• Provide accurate, valid and complete information by using the right methods/tools.</p><p>• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</p><p>• Follow communication procedures, guidelines and policies.</p><p>• Take the extra mile to engage customers.</p><p><br></p>
