<p>We are looking for a Help Desk Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.</p><p><br></p><p>Help Desk Engineer responsibilities include resolving network issues, configuring operating systems, and using remote desktop connections to provide immediate support. You will use email to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.</p><p><br></p><p>To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT, or Software Engineering.</p><p>Microsoft, Cisco, Linux, or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues, and can explain technical details simply, we’d like to meet you.</p><p><br></p><p>Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.</p><p><br></p><p>Some job duties include (but are not limited to):</p><p><br></p><ul><li>Research and identify solutions to software and hardware issues</li><li>Diagnose and troubleshoot technical issues, including account setup and network configuration</li><li>Ask customers targeted questions to quickly understand the root of the problem</li><li>Track computer system issues through to resolution, within agreed time limits</li><li>Talk clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue</li><li>Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)</li><li>Provide prompt and accurate feedback to customers</li><li>Refer to internal database or external resources to provide accurate tech solutions</li><li>Ensure all issues are properly logged</li><li>Prioritize and manage several open issues at one time</li><li>Follow up with clients to ensure their IT systems are fully functional after troubleshooting</li><li>Prepare accurate and timely reports</li><li>Document technical knowledge in the form of notes and manuals</li><li>Maintain jovial relationships with clients</li><li>Other duties as assigned</li><li>Some travel required</li><li>Some after-hours response from home or return to office (nights and weekends) is also required. </li></ul>
The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction while working within various computer applications and supports a work environment focused on continuously improving the overall success of the department. <br><br>Responding to requests for help from customers.<br>Troubleshooting and resolving difficult technical issues effectively and efficiently.<br>Prioritizing, evaluating, resolving and escalating calls as required.<br>Providing appropriately detailed and timely follow-up support with customers.<br>Submitting accurate and well-documented solutions consistently for inclusion in the knowledge base.<br>Recording every interaction with a customer into the service management system.<br>Instructing customers in the use of hardware, software and manuals.<br>Configuring and distributing hardware and software to customers in a timely manner.<br>Installing hardware and peripheral components such as monitors, keyboards, printers and disk drives on customers’ machines.<br>Loading specified software packages such as operating systems, word processing and all proprietary software programs into personal computers.<br>Configuring and troubleshooting network hardware and communication equipment, operating systems and personal computers.<br>Interacting with Active Directory for Moves, Adds, and Changes.<br>Configuring and maintaining VDI pools and troubleshooting issues with VDI.<br>Entering commands and observing system functions to verify correct system operation.<br>Recommending or performing minor remedial actions to correct problems identified.<br>Providing updates, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication<br>Monitoring new technologies and/or updates required to support the various systems currently in operation.<br>Self-assigning and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis.<br>Be on call for after-hours coverage as listed on a rotation schedule or as needed.<br>Maintaining medical confidentiality.<br>Performing miscellaneous duties as assigned as assigned by management.<br><br>QUALIFICATIONS<br><br>Ability to follow instructions and respond to managements’ directions accurately.<br>Proven skills in advanced computer troubleshooting, analysis, critical thinking and problem solving skills.<br>Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.<br>Demonstrated skills in accuracy and thoroughness paying close attention to detail. Looks for ways to improve and promote quality and monitors own work to ensure quality...
We are looking for a skilled Desktop Support Analyst to join our team in Solana Beach, California. In this long-term contract role, you will provide technical assistance to end-users, ensuring seamless operation of desktop systems and related technologies. This is an excellent opportunity to work closely with executive teams while supporting a dynamic group of users.<br><br>Responsibilities:<br>• Deliver prompt and efficient technical assistance to end-users, addressing hardware, software, and system issues.<br>• Manage and maintain Microsoft technologies, including Office 365 and Windows-based computers.<br>• Configure and troubleshoot Azure and Intune environments to ensure optimal performance.<br>• Oversee the functionality of Logitech AV systems, ensuring smooth operations for executive and board meetings.<br>• Provide high-quality, white-glove support to executives and senior management.<br>• Utilize ticketing systems such as Freshservice, ServiceNow, or Jira to track and resolve technical issues.<br>• Collaborate with team members to identify and implement solutions while working independently when necessary.<br>• Support a user base of approximately 85 individuals, including 12+ executives.<br>• Ensure consistent communication and excellent interpersonal interactions with users and stakeholders.<br>• Maintain desktop administration tasks and uphold system standards.
<p>Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service. If you're passionate about technology and eager to help others, this role is a great opportunity to kickstart your career in IT.</p><p><br></p><p>Duties and Responsibilities:</p><p><br></p><p>Active participation in the Help Desk 1 phone queue</p><p>Provide first-level contact to end users in a clear and professional manner</p><p>Create and accurately code service tickets</p><p>Identify and redirect urgent tickets to the appropriate resources</p><p>Work through assigned tickets and enter appropriate time entries</p><p>Troubleshoot and resolve end user or infrastructure technical issues</p><p>Follow up with customers and see problems through to resolution</p><p>Ensure proper recording, documentation, and closure of ticket information</p><p>Maintain awareness of ongoing issues and be proactive in customer notification</p><p>Recommend modifications or improvements to client environments</p><p>Properly escalate unresolved tickets to the next level of support</p><p>Preserve and grow your knowledge of Help Desk procedures, products, and services</p><p>Onsite dispatching as needed or directed</p><p>Active participation in the On Call rotation</p><p>Competencies:</p><p><br></p><p>Strong written and verbal communication skills</p><p>Basic understanding of computer systems, networks, and troubleshooting techniques</p><p>Ability to work independently and as part of a team</p><p>Customer-oriented mindset with a passion for helping others</p><p>Previous experience in a customer service or technical support role is a plus, but not required</p><p>Ability to lift equipment</p>
<p>We are looking for an experienced Lead Regional Technical Analyst to oversee and manage technical operations across various systems and components. This long-term contract position is 100% remote, and offers an excellent opportunity to work with cutting-edge technologies while ensuring seamless integration and functionality. The ideal candidate will have a strong background in Active Directory, Microsoft Exchange, and related technical environments.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain Active Directory infrastructure, ensuring optimal performance and security.</p><p>• Oversee the integration of technical components to streamline functionality across systems.</p><p>• Configure and troubleshoot electronic components to support operational efficiency.</p><p>• Administer and optimize Microsoft Exchange environments, addressing any issues promptly.</p><p>• Implement and manage Palo Alto Firewall solutions to enhance network security.</p><p>• Collaborate with cross-functional teams to design and deploy technical solutions.</p><p>• Provide technical guidance and training to team members to ensure best practices.</p><p>• Monitor system performance and proactively address potential risks or inefficiencies.</p><p>• Document technical processes and configurations for future reference and compliance.</p><p>• Assist in the evaluation and adoption of new technologies to improve system capabilities.</p>
<p>We are looking for an experienced Infrastructure Engineer to join our team in Springfield, Massachusetts. In this Contract-to-Permanent role, you will play a critical part in managing enterprise-level network infrastructure and monitoring systems, ensuring optimal performance and reliability. This position offers an opportunity to contribute to the development and maintenance of robust IT solutions within the education industry.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain tools for enterprise-level network infrastructure management, including configuration, monitoring, and troubleshooting.</p><p>• Design, deploy, and support systems for IP address management, DNS, and DHCP using technologies such as Infoblox.</p><p>• Develop and enhance automation scripts using PowerShell, Python, Bash, or Perl to streamline IT processes and integrations.</p><p>• Create and update detailed technical documentation, including diagrams and procedures, to support system configurations and troubleshooting efforts.</p><p>• Implement and oversee network monitoring solutions, such as SolarWinds and Nagios, to forecast, alert, and report on system performance.</p><p>• Perform Unix and Windows system administration tasks for deployed infrastructure and monitoring tools.</p><p>• Analyze network traffic using tools like Wireshark to identify and resolve performance issues, contributing to mitigation strategies.</p><p>• Collaborate on the development and enforcement of IT policies, procedures, and best practices.</p><p>• Troubleshoot complex network outages and performance issues, ensuring prompt resolution and minimal disruption.</p><p>• Provide technical guidance and support to team members in a collaborative environment.</p>
We are looking for an experienced Cyber Security Analyst to safeguard our systems, networks, and data from evolving cyber threats. In this role, you will design and implement robust security measures, manage risk assessments, and lead incident response efforts to ensure a secure enterprise environment. Collaboration with cross-functional teams and staying ahead of emerging technologies will be essential to success.<br><br>Responsibilities:<br>• Develop and enforce security policies, procedures, and standards that align with industry frameworks.<br>• Collaborate with security SaaS providers to perform risk assessments, compliance audits, and continuous monitoring.<br>• Lead incident response activities, including investigation, containment, remediation, and reporting.<br>• Configure and maintain firewalls, VPNs, endpoint security tools, and other protective measures.<br>• Conduct vulnerability assessments, penetration testing, and security reviews for both cloud and on-premises environments.<br>• Deliver security awareness training and promote best practices across the organization.<br>• Provide regular updates and reports on the organization's security posture and compliance status.<br>• Guide less experienced cybersecurity professionals and drive knowledge-sharing initiatives within the team.
We are looking for a skilled Desktop Support Analyst to join our team in Lafayette, Louisiana. This is a Contract-to-permanent position designed to offer long-term growth opportunities for the right candidate. The ideal individual will excel in troubleshooting and providing technical support across various platforms and devices, ensuring smooth operations for end-users.<br><br>Responsibilities:<br>• Provide technical support for desktop hardware and software, including Dell and Lenovo devices.<br>• Troubleshoot and resolve issues related to Microsoft 365 applications and services.<br>• Assist with the configuration and maintenance of Android and Apple devices.<br>• Utilize Cisco and Citrix technologies to address connectivity and network-related concerns.<br>• Perform remote support to diagnose and resolve technical problems efficiently.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Implement and oversee backup technologies to safeguard data integrity.<br>• Conduct hardware diagnostics and repairs for computer systems.<br>• Ensure proper documentation of issues and resolutions for future reference.<br>• Collaborate with team members to improve processes and enhance user experience.
<p>We are seeking an experienced professional to lead and oversee IT operations and ERP systems management. This role involves strategic leadership, hands-on systems expertise, and collaboration with senior stakeholders to ensure seamless technology operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead IT Operations, including Cybersecurity, ERP, IT Project Management, and Business Analysis.</li><li>Develop and execute technology strategies across various domains such as Cybersecurity, Microsoft 365, Server Management, Network Infrastructure, Data Architecture, and Application stacks.</li><li>Oversee company-wide management of the Epicor Kinetic Cloud ERP system, including report writing, updates, and upgrades.</li><li>Support business reporting processes through tools like SSRS/BAQ and other platforms.</li><li>Manage IT budgets, vendor relationships, and contracts for technology equipment and software.</li><li>Direct network system upgrades and maintain agreements with third-party network providers.</li><li>Provide regular updates on technology status, strategic goals, and progress to executive stakeholders.</li><li>Collaborate with senior leadership on IT budgeting, financial oversight, and invoice approvals.</li><li>Ensure system reliability by performing maintenance events after hours as needed.</li></ul><p><br></p>
<p>Robert Half is seeking an experienced <strong>Contract Accounting Professional</strong> to assist one of our clients in <strong>Sarasota, FL</strong> as they transition from <strong>QuickBooks</strong> to <strong>Foundation Software</strong>. This critical project will require an accounting expert who is comfortable with ERP (Enterprise Resource Planning) transitions and has experience in software implementation within a construction or project-based accounting environment. If you are detail-oriented, technically proficient, and excited to contribute to a software migration process, this role is a great fit!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with client stakeholders to support the transition from <strong>QuickBooks</strong> to <strong>Foundation Software</strong>, ensuring accurate migration of financial data.</li><li>Audit, clean, and reconcile legacy data to ensure a seamless integration into Foundation.</li><li>Assist in configuring Foundation to meet business needs, including customizing workflows and mapping relevant accounts.</li><li>Provide accounting expertise during the implementation, ensuring ongoing compliance with <strong>GAAP</strong> standards and internal controls.</li><li>Handle general ledger activities, including journal entries and bank reconciliations during the software migration process.</li><li>Support accounts payable (AP), accounts receivable (AR), and payroll system alignment to the newly implemented software.</li><li>Test and validate data migration accuracy by troubleshooting discrepancies and performing system reconciliations.</li><li>Train the client’s accounting team on using Foundation, including new features and reporting processes.</li><li>Prepare summary reports post-implementation to outline data integrity checks, system performance, and recommendations.</li></ul><p>If you are interested in this role, please apply directly to this posting then call our office at 727-576-7717.</p>
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
<p>We are looking for a detail-oriented Help Desk Analyst to join one of our clients IT hardware team in LaVergne, Tennessee. In this role, you will provide technical support and maintenance for laptops, printers, and associated devices, ensuring seamless operation of software applications and network systems. This position requires hands-on troubleshooting, system administration, and proactive problem-solving to support end users effectively.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for laptops, printers, barcode scanners, and related hardware, including configuration, repair, and preventative maintenance.</p><p>• Administer and troubleshoot Windows operating systems across workstation platforms, ensuring optimal performance.</p><p>• Add new systems to the network and domain, and set file and folder permissions as required.</p><p>• Install, configure, and update software applications, patches, and user workstations.</p><p>• Diagnose and resolve connectivity, hardware, and software issues affecting end-user devices and network systems.</p><p>• Assist users with operational guidance for standard and specialized software applications.</p><p>• Document processes, procedures, and troubleshooting steps to maintain clear records.</p><p>• Collaborate with the Systems Administrator to address network and server issues as needed.</p><p>• Manage cabling projects, including installation of Ethernet and serial connections.</p><p>• Install and troubleshoot issues with printers, particularly LaserJet and Zebra models.</p>
<p><strong>Job Title:</strong> Senior Principal Software Systems Engineer</p><p> <strong>Location:</strong> Raleigh, North Carolina, United States</p><p> <strong>Job Type:</strong> Full-Time, Contract | 43 weeks </p><p><strong>Overview</strong></p><p>Join a team where innovation meets impact. Our Research and Development division is dedicated to creating transformative healthcare technologies that improve patient outcomes worldwide. We are seeking a Senior Principal Software Systems Engineer to lead the development of advanced software systems for medical devices, contributing to solutions that support clinicians and patients alike.</p><p><strong>Key Responsibilities</strong></p><p>As a Senior Principal Software Systems Engineer, you will:</p><ul><li><strong>Lead Innovation:</strong> Champion best practices in software systems development and lifecycle management, driving forward-thinking solutions in healthcare technology.</li><li><strong>Provide Technical Leadership:</strong> Mentor and guide engineering teams, fostering a culture of excellence and continuous improvement.</li><li><strong>Solve Complex Problems:</strong> Design and implement solutions to challenging software system issues, delivering high-quality results under tight timelines.</li><li><strong>Collaborate Cross-Functionally:</strong> Work with commercial, clinical, and engineering teams to translate user needs into clear system requirements.</li><li><strong>Manage Risk:</strong> Conduct thorough risk analyses for software systems, identifying hazards and implementing mitigation strategies.</li><li><strong>Define Testing Strategies:</strong> Partner with verification engineers to develop robust test plans and ensure traceability of requirements.</li><li><strong>Participate in Design Reviews:</strong> Contribute to design reviews, offering insights to enhance product functionality and usability.</li><li><strong>Drive Agile Execution:</strong> Estimate, plan, and deliver tasks using agile methodologies to keep projects on track.</li><li><strong>Enhance Team Collaboration:</strong> Promote process improvements and technical mentorship across internal and external stakeholders.</li><li><strong>Support Design Transfer:</strong> Collaborate with manufacturing, service, and training teams to ensure smooth product integration.</li><li><strong>Ensure Compliance:</strong> Maintain adherence to quality systems and regulatory standards throughout the product development lifecycle.</li></ul><p><br></p>
We are looking for a dedicated Help Desk Analyst to provide technical support and troubleshooting expertise for our IT systems and manufacturing processes. This role involves maintaining optimal functionality of the Tulip platform, supporting discrete manufacturing workflows, and ensuring seamless product traceability. The position is based in Cleveland, Ohio, and requires on-site work from Monday to Friday, with occasional Saturday shifts during critical periods.<br><br>Responsibilities:<br>• Deliver technical support and maintenance for the Tulip platform, ensuring reliable system performance.<br>• Diagnose and resolve IT issues related to PCs running Tulip software, addressing both hardware and software concerns.<br>• Manage and support APIs to maintain consistent business data flow.<br>• Utilize Kepware to enable effective data communication across manufacturing systems.<br>• Provide expertise in discrete manufacturing processes to optimize production workflows.<br>• Ensure accurate product genealogy and traceability through detailed record-keeping.<br>• Troubleshoot and solve technical challenges related to IT systems and manufacturing operations.<br>• Collaborate closely with production, quality, and IT teams to drive continuous improvements.<br>• Maintain compliance with industry standards and regulatory requirements, especially in defense manufacturing.
<p>We are looking for an experienced IT Project Manager to oversee and drive a variety of technology projects. This role requires a blend of project management expertise, business analysis capabilities, and technical support knowledge. </p><p><br></p><p>Responsibilities:</p><p>• Lead end-to-end IT projects, ensuring they are completed on time, within scope, and on budget.</p><p>• Develop and maintain comprehensive project plans, timelines, and progress documentation.</p><p>• Collaborate with business stakeholders to identify and translate requirements into actionable project deliverables.</p><p>• Facilitate workshops and process mapping sessions to align teams on goals and solutions.</p><p>• Coordinate efforts between internal teams and external vendors to ensure seamless project execution.</p><p>• Provide technical support and troubleshooting for system implementations and upgrades.</p><p>• Serve as a liaison between business users and technical teams, ensuring clear communication and issue resolution.</p><p>• Contribute to IT strategy by identifying opportunities for system and process improvements.</p><p>• Stay informed about emerging technologies and recommend innovative solutions.</p><p>• Support IT infrastructure projects as needed to align with organizational objectives.</p>
We are looking for an experienced Help Desk Analyst II to join our team in Dallas, Texas. In this role, you will provide technical support to users by addressing hardware, software, and network-related issues while maintaining a high standard of customer service. This position is ideal for someone who thrives in a fast-paced environment and has a strong understanding of IT systems, healthcare applications, and compliance protocols.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to hardware, software, network connectivity, printers, and specialized medical devices.<br>• Provide assistance and troubleshooting support for Electronic Health Record systems and healthcare applications, escalating complex issues as necessary.<br>• Deploy, configure, and manage computers, mobile devices, and peripherals while adhering to organizational security policies.<br>• Record detailed documentation of support requests, solutions, and follow-up actions in the IT ticketing system.<br>• Collaborate with team members to identify recurring problems and contribute to long-term IT system improvements.<br>• Educate users on security best practices, application usage, and effective self-help troubleshooting techniques.<br>• Participate in after-hours or on-call rotations to ensure continuous support availability.<br>• Utilize remote support tools and endpoint security measures to resolve user issues efficiently.<br>• Assist with compliance-related tasks, ensuring proper handling of protected health information.
We are looking for a dedicated Help Desk Analyst to join our team in East Hartford, Connecticut. In this long-term contract role, you will provide technical support across a variety of platforms, including Android devices, Apple products, and enterprise systems. This is a fantastic opportunity to utilize your expertise in troubleshooting and configuration while contributing to the efficiency and reliability of IT operations.<br><br>Responsibilities:<br>• Provide technical support for Android devices, Apple products, and enterprise systems, ensuring timely resolution of issues.<br>• Configure, deploy, and manage devices and applications across various platforms.<br>• Troubleshoot network and system issues related to Cisco and Citrix technologies.<br>• Assist users with hardware and software challenges on Mac computers and other devices.<br>• Maintain accurate documentation of configurations, deployments, and resolutions.<br>• Collaborate with team members to improve IT processes and user experiences.<br>• Monitor system performance and implement proactive measures to minimize downtime.<br>• Educate end-users on best practices for device and application usage.<br>• Respond to help desk tickets and prioritize tasks based on urgency and impact.<br>• Perform regular updates and patches to ensure system security and stability.
<ul><li>Respond to user inquiries via phone, email, or ticketing system.</li><li>Perform remote troubleshooting using diagnostic tools and guided questioning.</li><li>Resolve basic technical issues related to desktops, laptops, mobile devices, printers, and software.</li><li>Escalate unresolved issues to higher-level support personnel.</li><li>Document issues and resolutions in the help desk system.</li><li>Assist with onboarding/offboarding tasks such as account setup, hardware provisioning, and access revocation.</li><li>Maintain inventory records and assist in asset tracking and reclamation.</li><li>Support software installations and updates under supervision.</li><li>Provide guidance on IT policies and procedures to end users.</li></ul><p><br></p><p><br></p><p><br></p>
Job Title: Hardware Design Engineer<br><br>Company Overview: (Confidential) is a dynamic and innovative small company specializing in Network Storage. We are committed to pushing the boundaries of technology and delivering cutting-edge solutions to our clients. As we continue to grow, we are seeking a talented and versatile Hardware Design Engineer to join our team.<br>Position Overview: As a Hardware Design Engineer at [Company Name], you will play a crucial role in the development and implementation of hardware solutions for our diverse range of projects. You will work closely with cross-functional teams, contributing to the entire product development lifecycle, from concept to production.<br><br>Key Responsibilities:<br>1. Circuit Design and Analysis: <br>o Design and optimize analog and digital circuits for various applications.<br>o Perform circuit simulations and analysis to ensure performance and reliability.<br>2. PCB Layout and Prototyping: <br>o Create and modify PCB layouts using industry-standard tools.<br>o Oversee the prototyping process and collaborate with manufacturers to ensure design integrity.<br>3. Component Selection and Sourcing: <br>o Research and select appropriate components based on project requirements and cost considerations.<br>o Work with suppliers to source components and manage the supply chain.<br>4. Testing and Validation: <br>o Develop and execute test plans to validate hardware designs.<br>o Troubleshoot and debug hardware issues during development and testing phases.<br>5. Collaboration with Cross-functional Teams: <br>o Work closely with software engineers, firmware developers, and other team members to integrate hardware components seamlessly.<br>o Participate in design reviews and provide valuable input to enhance overall system performance.<br>6. Documentation: <br>o Create comprehensive design documentation, including schematics, layouts, and design specifications.<br>o Maintain accurate records of changes and updates throughout the development process.<br>7. Compliance and Standards: <br>o Ensure hardware designs comply with relevant industry standards and regulations.<br>o Stay abreast of emerging technologies and industry trends to incorporate into design practices.<br><br>Qualifications:<br>• Bachelor's or Master's degree in Electrical Engineering or a related field.<br>• Proven experience in hardware design, including circuit design, PCB layout, and prototyping.<br>• Proficiency with industry-standard tools such as Altium, Cadence, or Eagle.<br>• Strong analytical and problem-solving skills.<br>• Effective communication and collaboration skills.<br>• Ability to manage multiple tasks and projects simultaneously.<br>• Familiarity with relevant industry standards and regulations.
<p>We’re looking for a <strong>Desktop Support Analyst</strong> to provide hands-on technical support to our end users and play a critical role in keeping our IT operations running smoothly. The Desktop Support Analyst is responsible for providing Tier 1 and Tier 2 technical support for hardware, software, and network issues. You’ll work closely with employees across departments to ensure their IT needs are met in a timely and professional manner. This is an ideal role for someone with strong troubleshooting skills, great communication, and a passion for helping others.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide technical support for desktops, laptops, printers, mobile devices, and peripherals (Windows/macOS environments)</li><li>Troubleshoot software and hardware issues, escalate when necessary</li><li>Set up and configure new user workstations, accounts, and access permissions</li><li>Maintain and update IT asset inventory and documentation</li><li>Support remote access tools, VPN connectivity, and video conferencing systems (Zoom, Teams)</li><li>Install and update approved software and patches</li><li>Assist with onboarding and offboarding of employees</li><li>Respond to and resolve helpdesk tickets in a timely manner using a ticketing system (e.g., ServiceNow, Jira, Zendesk)</li><li>Collaborate with system and network administrators on larger issues and projects</li><li>Maintain a high level of customer service and professionalism in all interactions</li></ul>
<p>We are looking for a skilled Regional Technical Analyst to join our dynamic remote team. In this long-term contract position, you will play a key role in maintaining and enhancing technical systems, ensuring seamless integration of components, and providing expert support for enterprise-level operations. This is an excellent opportunity for an individual with strong technical expertise and a commitment to delivering high-quality solutions.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize Active Directory environments to ensure security and efficiency.</p><p>• Configure and troubleshoot integration components to support seamless system functionality.</p><p>• Oversee electronic components and ensure their proper operation within technical systems.</p><p>• Provide advanced support for Microsoft Exchange, including setup and issue resolution.</p><p>• Monitor and manage Palo Alto Firewalls to ensure network security and reliability.</p><p>• Collaborate with cross-functional teams to identify and resolve technical challenges.</p><p>• Develop and implement best practices for system maintenance and upgrades.</p><p>• Perform detailed analysis of technical issues and recommend effective solutions.</p><p>• Document processes and procedures to maintain clear records of system configurations.</p><p>• Stay updated with emerging technologies to continuously improve system performance.</p>
<p>Are you an experienced and detail-oriented tax professional with a passion for compliance and analysis? A dynamic organization in Clearwater, FL is seeking a <strong>Sales Tax Analyst</strong> to join their team. In this role, you’ll be instrumental in ensuring sales tax compliance, analyzing tax data, and supporting overall tax planning and reporting efforts.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Sales Tax Compliance:</strong> Prepare, file, and reconcile sales and use tax returns across multiple jurisdictions within required deadlines.</li><li><strong>Tax Analysis and Reporting:</strong> Research tax regulations, resolve discrepancies, and prepare monthly and quarterly tax reports.</li><li><strong>Audits and Reviews:</strong> Assist with tax audits, including gathering and analyzing documentation requested by tax authorities.</li><li><strong>Systems and Technology:</strong> Utilize financial systems and accounting software to maintain tax records and ensure accurate reporting.</li><li><strong>Cross-Functional Collaboration:</strong> Work closely with accounting and finance teams to gather necessary data for reporting and compliance.</li><li><strong>Process Improvement:</strong> Identify and implement process improvements in tax reporting and filing to enhance efficiency and accuracy.</li><li><strong>Proactive Research:</strong> Stay informed of changes in sales tax laws and regulations, ensuring compliance with new requirements.</li></ul><p>If you are interested in this role, please apply directly to this posting then call our office at 727-576-7717</p><p><br></p>
<p>We are seeking a Senior Network Engineer to join our client's team in the Communications industry located in Las Vegas, Nevada. The Network Engineer will be responsible for leading network projects and integrating new technologies by creating, adjusting, and implementing enterprise-level solutions. This role will support business needs by assessing both current and emerging technologies, standardizing configurations, and maintaining comprehensive documentation. This role offers a contract to permanent employment opportunity.</p><p><br></p><p>The main focus of this position will be bringing network automation and Infrastructure as Code experience and expertise to their organization. Strong subject matter expertise with Python, automation systems and frameworks such as Ansible. Nornir, Git, CI/CD, Containers, Nautobot/Netbox, NETCONF/RESTCONF, Yang models is a must have for success in this position. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Leading network projects and integrating new technologies by designing, configuring, and implementing enterprise-grade solutions.</p><p>• Evaluating both existing and emerging technologies, standardizing configurations, and maintaining accurate documentation.</p><p>• Developing procedures for new products, automating network processes, and providing training to entry level team members.</p><p>• Supporting Sales Engineers on an ad hoc basis, participating in the on-call rotation, and serving as an escalation point for complex technical issues.</p><p>• Hands-on experience with routing and switching protocols, Cisco IOS/NX-OS, network security practices, and Python scripting.</p><p>• Familiarity with VPNs, wireless, AAA systems, and automation tools like Ansible, Git, and CI/CD pipelines.</p><p>• Experience with SD-WAN, packet analysis, network documentation (Visio), and tools such as ServiceNow, Splunk, and LogicMonitor.</p><p>• Exposure to Linux and load balancers.</p><p>• Strong communication skills and the ability to work both independently and collaboratively.</p>
<p><strong>API INTEGRATION DATA ANALYST </strong></p><p>LOCATION : HYBRID IN OFFICE IN DES MOINES. * Easy location to commute to to work onsite! </p><p>HIRE IN MID JULY! IMMEDIATE INTERVIEW THIS WEEK!!! </p><p>YOU MUST BE ABLE TO WORK ONSITE ** but once you get up to speed, you will be able to work from home and in office 3 days / week.</p><p>API INTEGRATION ANALYST – IN OFFICE DES MONES WEEKLY. YOU MUST RESIDE IN DES MOINES IOWA. ** If you live outside Des Moines, do not apply, MUST reside in Des Moines</p><p>Salary: up to $57K base.</p><p>**This is NOT a programmer & NOT an application Developer position. </p><p> *** For immediate and confidential consideration, please send a message / resume to CARRIE DANGER on LinkedIn or send an email to me with your resume. My DIRECT email can be found on my LinkedIn page. ***</p><p><strong>WHAT YOU WILL NEED: </strong></p><p>· 1-2 years of experience. This is a More JUNIOR Position. </p><p>· API , XML, JSON, SQL, & Postman experience. </p><p>* API's : Find bugs in APi's, Validate API's, and Test APi's. </p><p><strong>WHAT TECHNICAL SKILLS YOU WILL NEED TO HAVE:</strong></p><p>• API, XML, JSON, SQL. </p><p>• API's: Find bugs in API requests/responses, Validate API's, and Test APi's. </p><p>• You will have close collaboration with the Development team and business partners. </p><p>• Integration with the business platform, + data for onboarding, testing, and validating partner and customer APIs. </p><p>• Responsible for developing and maintaining Postman Collections, conducting QA validation checks, and providing technical guidance for API consumption. </p><p>• This role requires team collaboration to align on design specs and ensure successful execution of APi integration and data files transfer. </p><p>• Data background </p><p>• Proficiency with Postman, XML and JSON are a must. </p><p>• Experience with tools like curl, POSTMAN, Fiddler, and Chrome Dev Console is a plus. </p><p>• Opportunity to contribute to the continuous improvement of our integration processes & to work on innovative solutions that support their business & work directly with our large data customers</p><p><strong>WHAT YOU WILL BE DOING:</strong> </p><p>• Communicating to test, validate, and confirm projects/changes are implemented/updated. </p><p>• Communicate with Customers directly - both external and internal, to update and understand changes related to projects & software status. </p><p>• Ability to analyze and understand internal & customer APIs, how they flow, may be RESTful and/or SOAP based APIs </p><p>• Understand XML / JSON </p><p>• Be able handle multiple projects at the same time & Juggle!</p><p>Full time permanent Position up to $57K . Immediate & confidential consideration, it is best to contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at my Direct Office line (515) 259-6087 or Cell: 515-991-0863, and email resume to Carrie Danger or APPLY DIRECT to this posting.</p>
<p>We are looking for a talented Data Reporting Analyst to support our Personal Loans Marketing team in Chicagoland. In this role, you will leverage data to provide actionable insights, optimize marketing campaigns, and drive business performance. This is a long-term contract position and offers an exciting opportunity to collaborate with cross-functional teams to develop innovative reporting solutions.</p><p><br></p><p>Responsibilities:</p><p>• Design and maintain efficient data workflows to support the creation of marketing dashboards and performance reports.</p><p>• Document and standardize data definitions, sources, and logic to ensure consistent usage and governance.</p><p>• Optimize database queries and backend processes to improve scalability and processing speed.</p><p>• Conduct quality assurance checks to ensure the accuracy and integrity of marketing datasets and reports.</p><p>• Automate recurring reporting processes to track campaign performance metrics such as conversions and cost-per-acquisition.</p><p>• Collaborate with engineering and data science teams to streamline data integration and ensure high-quality data sources.</p><p>• Develop dynamic dashboards using tools like Tableau, enabling business stakeholders to monitor trends and key performance indicators.</p><p>• Provide ad hoc data analyses and reports to support decision-making for marketing campaigns.</p><p>• Partner with marketing teams to identify data-driven opportunities for improving campaign strategies.</p>
