<p>We are seeking a skilled and experienced Tier 2/3 Desktop Support Analyst to provide comprehensive end-user support in a dynamic IT environment for a well know company in Ankeny, IA. This individual will be responsible for managing hardware/software issues, supporting machine deployments, and utilizing modern endpoint management tools like SCCM and Intune (or similar MDM tools). This is not a help desk role—only candidates with proven Tier 2 support experience will be considered.</p><p><br></p><p><strong>100% ONSITE IN ANKENY / LONG TERM CONTRACT</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Provide hands-on Tier 2 desktop support for Windows and Apple environments (MacBooks, iPhones, iPads).</p><p>Perform break/fix troubleshooting and machine deployments across varied end-user environments.</p><p>Deliver support for Microsoft 365 applications and a variety of hardware platforms.</p><p>Utilize SCCM to:</p><ol><li>Deploy operating system images, application packages, and software updates.</li><li>Manage SCCM infrastructure: site servers, distribution points, and management points.</li><li>Monitor SCCM logs and resolve deployment/configuration issues.</li><li>Run inventory reporting for hardware and software assets.</li><li>Support co-managed environments alongside Microsoft Intune.</li></ol><p>Leverage Intune to:</p><ol><li>Manage mobile and endpoint devices.</li><li>Troubleshoot device/app deployments and compliance policies.</li></ol><p>Deliver reporting on device compliance and user activity.</p><p>Support remote users using tools such as Bomgar (or any remote-in technology).</p><p>Respond to and manage incidents using ServiceNow (or any equivalent ticketing system).</p><p>Collaborate with IT team members to ensure smooth operations and assist with ongoing IT projects.</p>
We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
We are looking for an experienced Systems Engineer to join our team in West Des Moines, Iowa, on a Contract-to-Permanent basis. In this role, you will be responsible for supporting and maintaining IT infrastructure, ensuring system security, and providing advanced technical expertise to internal teams. If you have a strong background in systems engineering and a passion for optimizing IT operations, we encourage you to apply.<br><br>Responsibilities:<br>• Manage and maintain IT infrastructure, including servers, workstations, networking equipment, and virtualization technologies.<br>• Configure, monitor, and secure Fortinet firewalls while ensuring compliance with cybersecurity standards.<br>• Provide Tier 2/3 technical support to internal staff and radiologists, resolving hardware, software, and application issues.<br>• Administer Windows and Linux server environments, ensuring seamless operation and high performance.<br>• Implement and oversee virtualization solutions such as VMware, including deployment, management, and monitoring.<br>• Monitor and enforce security measures to protect sensitive data and comply with regulations such as HIPAA.<br>• Work with SQL databases, ensuring proper configuration, performance, and security.<br>• Assist in the management of network protocols, VPNs, LAN/WAN systems, and Azure Active Directory.<br>• Collaborate on projects involving advanced networking setups, including Ciena switches and ring network topologies.<br>• Stay updated on healthcare IT standards and contribute to the integration of HL7 interfaces where applicable.
We are looking for a skilled Financial Project Manager to join our team on a contract basis in Buffalo, New York. This role involves supporting a significant system conversion project, transitioning from legacy systems to Oracle. The position is hybrid, requiring occasional on-site presence, and offers the opportunity to contribute to process redesign and data reconciliation efforts.<br><br>Responsibilities:<br>• Lead the implementation and conversion of financial systems from legacy platforms to Oracle.<br>• Perform testing, validation, and reconciliation of data to ensure accurate system functionality.<br>• Assist in designing and building detailed financial reports and documentation.<br>• Validate source application files and ensure alignment with new formats during system migration.<br>• Collaborate on journal entry testing, reversals, and general ledger functionality enhancements.<br>• Conduct detailed reconciliations and tie out rule changes to align with future state functionality.<br>• Drive process redesign initiatives to reduce manual entries and improve efficiency.<br>• Work independently to meet project deadlines with a high sense of urgency.<br>• Provide oversight and support during parallel system operations, ensuring accuracy and balance.<br>• Offer expertise in auditing and accounting functions throughout the implementation process.
<p>For immediate consideration, please see Tony Bilden's Linked In contact info:</p><p><br></p><p>We are looking for an experienced Financial Analyst to join our team in Houston, Texas. The ideal candidate will play a crucial role in supporting financial decision-making through detailed analysis, reporting, and forecasting. This position is perfect for someone who thrives in a fast-paced environment and excels at interpreting complex financial data.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain comprehensive financial models to support strategic planning and decision-making.</p><p>• Perform variance analysis to identify trends and discrepancies in financial performance.</p><p>• Collaborate with cross-functional teams to streamline budgeting and forecasting processes.</p><p>• Utilize NetSuite and other financial systems to generate accurate and timely reports.</p><p>• Prepare detailed financial reports using technology tools to inform stakeholders.</p><p>• Assist in the development and execution of long-term financial strategies.</p><p>• Conduct in-depth financial planning and analysis (FP& A) to evaluate business performance.</p><p>• Ensure compliance with internal and external financial policies and regulations.</p><p>• Provide actionable insights to improve operational efficiency and profitability.</p><p>• Analyze data to support investment decisions and business growth opportunities.</p>
<p>Position: Senior Manager of Applications</p><p>Location: Des Moines, IA -- onsite</p><p>Salary: up to $160,000 base annual salary with exceptional benefits</p><p><br></p><p>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***</p><p><br></p><p>Lead Innovation. Drive Efficiency. Shape the Future.</p><p>Our client is a leading manufacturer and seeking a strategic and hands-on Senior Manager of Applications to spearhead enterprise application development and optimization. With a strong growth trajectory and a commitment to operational excellence, this organization is investing in next-generation technologies to transform how it builds, sells, and supports its products.</p><p><br></p><p>Why This Opportunity Stands Out</p><p>• Growth-Driven Culture: With over 7% revenue growth and a stable workforce, this company is scaling smartly and sustainably.</p><p>• Tech-Forward Environment: From cloud platforms to advanced ERP systems, the organization is embracing digital transformation across every department.</p><p>• Impactful Leadership Role: You’ll be at the center of innovation, leading cross-functional teams and shaping the future of enterprise technology.</p><p><br></p><p>Your Mission</p><p>As Senior Manager of Applications, you will:</p><p>• Own the strategy and execution of enterprise applications across manufacturing, operations, HR, and sales.</p><p>• Modernize legacy systems and implement scalable, cloud-based solutions.</p><p>• Collaborate with business leaders to align technology with strategic goals.</p><p>• Mentor and grow a high-performing team of developers and analysts.</p><p><br></p><p>Technology Ecosystem</p><p>You’ll work with a diverse and modern tech stack, including:</p><p>• ERP & Operations: Infor LN, Microsoft Dynamics 365, SCADA</p><p>• Data & Analytics: Microsoft SQL Server, Tableau, Google Analytics</p><p>• Programming: C#, ASP.NET, JavaScript, PHP, SQL, PowerShell</p><p>• Cloud & Infrastructure: Microsoft Azure, AWS, VMware</p><p>• DevOps & Security: Git, Control-M, Barracuda, Cloudflare </p><p>What You Bring</p><p>• 8+ years of experience in software enterprise application development and leadership, ideally in manufacturing.</p><p>• Proven success in ERP implementation, cloud migration, and cross-functional collaboration.</p><p>• Strong understanding of data architecture, integration, and cybersecurity.</p><p>• A passion for innovation, problem-solving, and delivering measurable business impact.</p><p><br></p><p>If you're a strategic thinker with a hands-on approach and a passion for technology, this is your chance to make a lasting impact in a growing, tech-forward organization.</p><p><br></p><p>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***</p>
<p>We are looking for a skilled M365 Integration Consultant to join our team on a long-term contract basis in Cincinnati, Ohio. This role requires expertise in system analysis and integration, with a focus on Microsoft technologies. The ideal candidate will play a key role in streamlining processes and ensuring seamless functionality across platforms.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and document business requirements to support system integration efforts.</p><p>• Manage and maintain Active Directory environments to ensure security and optimal performance.</p><p>• Collaborate with stakeholders to design and implement solutions aligned with organizational needs.</p><p>• Perform detailed system analysis to identify areas for improvement and recommend enhancements.</p><p>• Work with Microsoft SQL Server to configure, optimize, and troubleshoot database systems.</p><p>• Support integration initiatives involving Microsoft technologies and IBM systems.</p><p>• Develop technical documentation and workflows to ensure clear communication and understanding.</p><p>• Conduct testing and validation to confirm successful implementation of system changes.</p><p>• Provide technical support and guidance to teams during integration and troubleshooting activities.</p><p>• Monitor system performance and proactively address issues to maintain stability.</p>
Position Summary<br>The Business Integration Analyst serves as the technical backbone for the organization’s data infrastructure and system integrations. This role is responsible for managing payment collection systems, overseeing data validation processes, and optimizing marketing automation workflows across multiple business units. The analyst ensures seamless and reliable data transfers between integrated systems, safeguarding data integrity and accuracy to support financial reporting and operational decision-making. Success in this position requires strong technical expertise, data management proficiency, and the ability to collaborate effectively with cross-functional teams.<br><br>Position Essential Functions<br>• Data Infrastructure & System Integration:<br>• Build and maintain integrations between CRM, ERP, and third-party systems<br>• Ensure reliable data synchronization and validation across multiple platforms<br>• Monitor and optimize data transfer processes for accuracy and performance<br>• Implement data quality controls and validation workflows<br>• Ensure compliance with legal and regulatory requirements for data<br>• Collaborate with the team on data governance standards and best practices<br>• Technical Operations & Support:<br>• Support technical projects and system implementations across business units<br>• Maintain operational workflows that support financial reporting and decision-making<br>• Troubleshoot system issues, data discrepancies, and integration failures<br><br>Position Qualifications<br>Required<br>• Bachelor’s degree in Business, Information Systems, or related field, OR equivalent experience<br>• 3+ years of experience in integrations or related roles<br>• Strong proficiency with CRM systems and enterprise integration platforms<br>• Experience with payment processing and financial reconciliation<br>• Knowledge of marketing automation and campaign management<br>• Excellent problem-solving and analytical skills<br>• Strong attention to detail and data accuracy<br>• Effective cross-functional communication<br>• Ability to manage multiple projects simultaneously<br>• Quick learner with new technologies and tools<br>Preferred<br>• Experience in fire safety, emergency services, or the insurance industry<br>• Enterprise Integration Platform certifications<br>• Knowledge of compliance requirements for financial transactions<br><br>Technical Proficiency<br>• Integration Platforms: Make.com, Boomi, Celigo<br>• CRM/ERP Systems: Salesforce, NetSuite<br>• Database Management: SQL queries, database optimization, data analysis<br>• Payment Processing: Authorize.net<br>• Marketing Tools: SendGrid, PostGrid, email automation platforms<br>• Development: JavaScript, webhooks, API integration, basic web technologies<br>• DevOps: Deployment automation, system monitoring
We are offering an exciting opportunity for a Database Analyst in the Construction/Contractor industry. The successful candidate will be instrumental in managing and analyzing vast amounts of data, creating interactive dashboards, and working collaboratively with business teams to understand their data needs and requirements.<br><br>Responsibilities:<br><br>• Analyze a variety of data, maintaining the utmost attention to accuracy and consistency.<br>• Develop and manage data models to assist in analysis and reporting.<br>• Utilize tools such as Tableau to develop interactive dashboards, reports, and visualizations, presenting complex data in an understandable manner to stakeholders.<br>• Work closely with business teams to comprehend their data needs and requirements, tailoring your approach to meet these needs.<br>• Regularly perform audits and data gap analysis across various IT systems.<br>• Maintain both structured and unstructured data sources, ensuring they are up-to-date and accurate.<br>• Identify trends, patterns, and anomalies within data sets, using this information to uncover valuable insights that can drive business decisions.<br>• Collaborate with colleagues and work cooperatively as part of a team.<br>• Comply with all company policies and procedures, maintaining a detail-oriented and respectful work environment.<br>• Manage data sources replicated from various environments, with a primary focus on SAP S4 HANA.
We are looking for a skilled Desktop Support Analyst to join our team in Taunton, Massachusetts. In this role, you will provide Level 2 technical support, ensuring seamless operation of desktop systems and related technology. This position requires a proactive approach to troubleshooting and resolving technical issues while delivering excellent service to end-users.<br><br>Responsibilities:<br>• Diagnose and resolve complex desktop-related technical issues, providing Level 2 support.<br>• Manage Active Directory accounts, including creating, modifying, and troubleshooting user profiles.<br>• Perform hardware installations, upgrades, and repairs for workstations and related peripherals.<br>• Configure and maintain Windows 10 operating systems to ensure optimal performance.<br>• Implement and manage desktop imaging processes to streamline deployment and maintenance.<br>• Deliver timely and detail-oriented support to end-users, addressing inquiries and technical problems.<br>• Collaborate with other IT team members to ensure cohesive and efficient system operations.<br>• Maintain accurate documentation of technical processes, solutions, and system configurations.<br>• Monitor and evaluate system performance, identifying opportunities for improvement.<br>• Stay updated on emerging technologies to enhance support services and system functionality.
<p>Robert Half's enterprise client is looking for a Senior Program Manager in IT Operations for a remote 6-month contract with a strong likelihood of extending and possibility of converting to full-time employment. This role encompasses end-to-end program management responsibilities, including roadmap planning, analysis, technology launch coordination, stakeholder collaboration, and risk mitigation.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Scope, plan, and deliver strategic programs in partnership with executives and stakeholders.</li><li>Lead multiple programs simultaneously, ensuring alignment across distributed teams.</li><li>Develop comprehensive project plans with timelines, milestones, and task definitions.</li><li>Define and implement roadmap strategies, KPIs, prioritization, and launch activities.</li><li>Identify and proactively manage risks while coordinating with other program managers.</li><li>Drive change management initiatives (internal and external).</li><li>Foster collaboration among teams to achieve program goals, factoring in resources, budgets, dependencies, and constraints.</li><li>Prepare and present program progress reports and risk analyses.</li><li>Act as a trusted advisor to leadership, maximizing customer ROI and user experience.</li><li>Align strategy and execution while providing updates to executive teams and stakeholders.</li></ul><p>Preferred Qualifications:</p><ul><li>Ability to manage competing priorities and foster cross-functional alignment in a tech environment.</li><li>Enthusiasm for driving transformation in high-growth organizations.</li><li>Self-starter with a collaborative mindset, adept in change management.</li><li>Skilled communicator, capable of simplifying complex programs and adapting ideas for diverse audiences.</li><li>Emotional intelligence and judgment to navigate stakeholder relationships and program dynamics effectively.</li></ul><p><br></p><p>This role combines strategic vision with operational execution, making it ideal for a leader who thrives amidst complexity, innovation, and collaboration.</p><p><br></p>
<p><strong>Job Summary:</strong></p><p> The Cybersecurity Analyst will safeguard the organization’s systems and data from cyber threats through continuous monitoring, analysis, and incident response. You will play a critical role in enhancing security posture across all digital assets.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor security alerts and analyze threats using SIEM tools.</li><li>Investigate and respond to security incidents and vulnerabilities.</li><li>Conduct risk assessments and recommend mitigations.</li><li>Manage endpoint protection, firewalls, and identity access systems.</li><li>Assist in security awareness training and compliance audits.</li></ul><p><br></p>
<p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
Professional Qualifications:<br>• 5+ years experience in IT as a Technical Business analyst/system analyst and created functional requirements for complex projects within the Insurance P& C domain.<br>• Good understanding of the underwriting process includes the policy lifecycle, coverages, endorsements, forms, rating, etc.<br>• Experience in working in Underwriting and Claims applications.<br>• Experience in data integration and data quality projects.<br>• Ability to work with technical teams (developers, architects, QA, infrastructure), business users and software vendors to document requirements on time<br>• Excellent understanding of how technology impacts the business.<br>• Excellent team player with a proven background of individual contribution.<br><br>Preferred Technical Skills:<br>• Insurance Policy Administration System experience (Duck Creek, Guidewire, etc.)<br>• Understanding of XML and/or JSON languages is a plus<br>• Strong SQL skills to query SQL databases
We are looking for an experienced Systems Engineer to join our team in Springfield, New Jersey. In this role, you will design, implement, and support advanced Supervisory Control and Data Acquisition (SCADA) systems, contributing to the development of system standards and specifications. You will collaborate with various teams to enhance system functionality, provide technical expertise, and ensure seamless operations.<br><br>Responsibilities:<br>• Design and develop SCADA systems, ensuring functionality aligns with system standards and specifications.<br>• Generate and review Engineering Change Requests (ECRs) to evaluate technical and economic benefits.<br>• Provide technical support to marketing and sales teams for quotations and other activities.<br>• Deliver customer training sessions both onsite and in the field.<br>• Act as a technical liaison to address customer issues and perform field services when required.<br>• Conduct engineering studies to address system challenges and new requirements.<br>• Assist System Test technicians with technical project-related issues.<br>• Create detailed documentation, including parts lists, system layouts, and interconnection drawings.<br>• Develop and program RTUs, gateways, and databases for system integration.<br>• Travel as necessary to support customer needs and project requirements.
<p>Robert Half is partnering with a leading organization in the manufacturing and distribution industry to recruit a dedicated and results-driven Senior Financial Analyst. This position offers a unique opportunity to make an impact on business strategies through detailed financial analysis and reporting. As a Senior Financial Analyst, you will work closely with cross-functional teams, providing expert insights to guide decision-making and drive profitability.</p><p><strong>Key Responsibilities:</strong></p><p>· Conduct comprehensive financial analysis, including variance analyses, trend identification, and forecasting, to support executive decision-making.</p><p>· Prepare and present financial reports, dashboards, and key performance indicators.</p><p>· Lead budgeting, forecasting, and long-range financial planning processes.</p><p>· Identify areas for operational improvement and recommend actionable strategies.</p><p>· Collaborate with accounting teams to ensure accurate preparation of financial statements.</p><p>· Analyze market trends and their impact on company performance and future planning.</p><p>· Develop and optimize financial models to assess business opportunities.</p><p>· Ensure compliance with accounting standards and regulatory requirements.</p><p><strong>Skills and Qualifications:</strong></p><p>· Bachelor’s degree in Accounting, Finance, or related field; CPA or MBA preferred.</p><p>· Minimum of 5+ years of experience in financial analysis or related roles.</p><p>· Proficiency with ERP systems and advanced skills in Excel. Epicor and / or Anaplan is a plus as well</p><p>· Strong expertise in financial reporting, compliance, and strategic forecasting.</p><p>· Ability to handle complex data sets and draw meaningful insights from large volumes of information.</p><p>· Excellent communication skills, with the ability to present and simplify complex financial information to non-financial stakeholders.</p><p>· Familiarity with emerging technologies such as AI platforms is a plus.</p><p>The company offers a competitive salary range of $100-125K plus bonus and great benefits along with a hybrid work schedule (3 days in the office / 2 days remote). </p>
We are looking for a skilled Desktop Support Analyst to join our team in New Braunfels, Texas. In this role, you will provide advanced technical support for a variety of systems and devices, ensuring seamless operations and top-tier customer service. This position requires strong troubleshooting abilities, technical expertise, and a commitment to maintaining system security and compliance.<br><br>Responsibilities:<br>• Serve as the second-level escalation point for incidents and service requests unresolved by Level 1 support.<br>• Troubleshoot and resolve technical issues with desktops, laptops, mobile devices, printers, and enterprise applications.<br>• Manage and support Microsoft Office 365 services, including user accounts, Exchange Online, Teams, and SharePoint.<br>• Perform software installations, updates, and patch management to uphold compliance and security standards.<br>• Provide support for Citrix environments, ensuring reliable connections and optimal system performance.<br>• Collaborate with infrastructure and application teams to address and resolve high-impact technical issues.<br>• Develop and maintain technical documentation, including knowledge base articles, to streamline processes and knowledge sharing.<br>• Assist with system rollouts, updates, and IT projects to support organizational objectives.<br>• Follow established guidelines for incident, problem, and change management to ensure consistency and reliability.<br>• Deliver exceptional customer service by maintaining timely communication and follow-up on all assigned tasks.
<p>We are looking for an experienced Financial Business Analyst to join our team on a long-term consulting basis. This position will play a pivotal role in transforming financial systems and processes, collaborating with stakeholders to enhance operational efficiency and ensure accurate financial reporting. Based in Menlo Park, California (3 days/week onsite), this role offers the opportunity to contribute to strategic initiatives within a dynamic and evolving business environment. </p><p><br></p><p>Our client is requiring proficiency in Oracle Cloud as a requirement. You should have experience with UAT (user acceptance testing) with a newly implemented Oracle Cloud system. This role begins as soon as October 6, 2025. Please apply today!</p><p><br></p><p>Responsibilities:</p><p><strong>Take the lead on Oracle Cloud</strong> by driving hands-on systems integration, optimization, and enhancements across finance functions.</p><p><strong>Transform core processes</strong>—record-to-report, procure-to-pay, and order-to-cash—through innovative Oracle Cloud solutions.</p><p><strong>Partner with IT and business teams</strong> to design, implement, and maintain integrated systems that deliver measurable impact.</p><p><strong>Own execution</strong> from requirements gathering and documentation to user acceptance testing and training, ensuring smooth system rollouts.</p><p><strong>Deliver clarity and alignment</strong> with regular updates, risk assessments, and stakeholder communication.</p><p><strong>Champion continuous improvement</strong> by applying deep Oracle Cloud expertise and staying on top of emerging technologies.</p>
<p>Robert Half is seeking a proactive and skilled IT Support Specialist to provide high-quality technical support across hardware, software, and network systems. The ideal candidate will be responsible for resolving Tier 1 and Tier 1.5 tickets, performing deeper diagnostics, and escalating issues as needed. This position requires strong analytical abilities, excellent customer service skills, and the capacity to handle multiple demands in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to and troubleshoot Tier 1 and escalated Tier 1.5 tickets related to hardware, software, and networking issues.</li><li>Conduct diagnostics and resolution for operating systems (Windows/Mac), Microsoft Office 365, Active Directory, and common business applications.</li><li>Manage user accounts by handling password resets, account provisioning, and access control tasks.</li><li>Provide support for endpoint security, including antivirus updates and patch management.</li><li>Escalate unresolved issues to Tier 2 or the appropriate teams while delivering clear and detailed documentation.</li><li>Collaborate with internal IT staff to identify trends in recurring issues and recommend improvements.</li><li>Update and maintain internal knowledge bases and documentation resources.</li><li>Offer remote support and occasional on-site help based on organizational needs.</li><li>Assist with basic system administration tasks, such as group policy updates and software installations.</li></ul>
<p>We are recruiting on behalf of our client for the position of <strong>Senior Segment Analyst</strong>. The chosen candidates will serve as strategic business partners to the management teams, focusing on ensuring compliance, enhancing profitability, and optimizing free cash flow. Reporting directly to the Segment Controller, this role is integral to the success of operations and provides a unique opportunity to make a tangible impact while gaining significant visibility within the manufacturing industry.</p><p><br></p><p><strong>Job duties and Responsibilities:</strong></p><p>• Direct the daily activities of the General and Cost Accounting personnel and ensure the adherence to company policy;</p><p>• Ensure plant controlling teams are informed and trained on controlling procedures and policies and tools;</p><p>• Provide timely analysis, data and information to senior management;</p><p>• Assist in the development, analysis and implementation of all plans, forecasts and projections and maintain a system to monitor such plans;</p><p>• Perform special assignments within the realm of the accounting area and work with limited supervision;</p><p>• Responsible for timely submission of reports and other data as required by group and corporate personnel and coordination of activities of internal and external audit staffs;</p><p>• Responsible for maintaining adequate internal accounting controls including cash, payrolls and accounts payable inventory;</p><p>• Participate in the planning, training, taking and auditing of physical inventories and the analysis of final results;</p><p>• Maintains the Capital asset System and ensures timeliness and accuracy of data;</p><p>• Ensure that all work activities are performed in accordance with established safety and environmental standards;</p><p>• Maintains full compliance with Company policies and procedures and conducts all activities in accordance with the Howmet Guide to Business Conduct to include ASATS and SOX compliance;</p><p>• Ensure consistency and standardization of controlling processes within the Industrial group;</p><p>• Alert and arbitrate in case of discrepancies;</p><p>• Participate in the development of action plans and ensure their financial evaluation and follow up;</p><p>• Demonstrates a knowledge of and commitment to Howmet Business Systems manufacturing principles and techniques;</p><p><br></p><p><strong>Qualifications</strong></p><p><br></p><p>• Bachelor’s Degree in Business Administration, Finance or Accounting field of study is required</p><p>• Must have seven (7) years of relevant experience in a manufacturing setting</p><p>• Must have five (5) years of relevant experience in cost accounting</p><p>• Advanced Microsoft Suite experience including Excel and PowerPoint </p><p>• Qualified accountant, CPA, CMA and/or MBA credentials highly desired</p><p>• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position;</p>
We are looking for a dedicated Help Desk Analyst to join our team on a contract basis in Philadelphia, Pennsylvania. This role involves providing technical support and resolving IT-related issues to ensure smooth operations. The ideal candidate will have experience with troubleshooting, system administration, and user support in widely used technology environments.<br><br>Responsibilities:<br>• Address and resolve user issues related to Active Directory, Windows 10, and Google Suite applications.<br>• Perform troubleshooting for desktop hardware, software, and peripheral devices such as Chromebooks and HDMI connections.<br>• Manage service desk tickets efficiently, ensuring timely resolution of technical problems.<br>• Provide support within Windows environments, including configuration and maintenance tasks.<br>• Assist users with basic troubleshooting steps to diagnose and resolve IT concerns.<br>• Collaborate with team members to ensure seamless communication and support across departments.<br>• Offer guidance and training to users on Google Apps and other software tools.<br>• Maintain accurate records of issues, solutions, and user interactions for future reference.<br>• Conduct periodic checks and updates on systems to prevent recurring issues.<br>• Support hardware setup and connectivity for desktops and related equipment.
We are looking for an experienced IT Asset/Hardware Analyst to join our team on a long-term contract basis. In this role, you will support the management of IT assets and hardware within an enterprise environment, ensuring efficient operations and compliance with organizational standards. This position is based in Bonita Springs, Florida, and offers an opportunity to collaborate across various departments to meet business needs.<br><br>Responsibilities:<br>• Manage IT assets, including hardware inventory and software license agreements, to ensure accurate tracking and compliance.<br>• Provide technical support for desktop and laptop systems, utilizing a wide range of tools and technologies.<br>• Collaborate with management, technical teams, and business users to gather requirements and deliver solutions.<br>• Complete assigned tasks promptly and with precision, requiring minimal supervision.<br>• Work closely with team members to balance operational tasks, project work, and user requests.<br>• Coordinate and oversee IT-related projects as assigned, ensuring timely completion.<br>• Support and troubleshoot Microsoft Windows 10 and 11 operating systems, as well as Office 365 and other Microsoft products.<br>• Utilize ServiceNow or similar ticketing systems to manage and resolve technical issues.<br>• Communicate effectively with clients and team members through clear oral and written communication.<br>• Partner with different departments, including sales, marketing, finance, and customer support, to address IT-related needs.
<p><strong>Fixed Asset Accountant </strong></p><p> </p><p>A client of ours is looking for a Fixed Asset Accountant for a contract role. This role is responsible for managing the organization’s fixed asset processes, ensuring accurate depreciation, maintaining oversight of capital and controllable assets, and supporting digital transformation initiatives. The ideal candidate will bring strong technical accounting knowledge, advanced Excel skills, and the ability to bridge finance with operational needs.</p><p><br></p><p><strong>Responsibilities of Fixed Asset Accountant </strong></p><ul><li>Oversee monthly depreciation calculations and ensure accuracy in reporting.</li><li>Maintain oversight of all physical assets, including capital and controllable items.</li><li>Manage processes for recording, tracking, and reconciling depreciation.</li><li>Serve as a liaison for central receiving, ensuring proper system setup and coordination with third-party providers.</li><li>Distinguish purchases made for grant-funded purposes from those for general use, ensuring proper tracking and reporting.</li><li>Conduct physical tracking of assets, ensuring proper assignment, transfer, and accountability.</li><li>Process and review daily transfer requests, with increased volume during year-end periods.</li><li>Facilitate effective communication between the finance team and day-to-day operational needs.</li><li>Drive digital transformation initiatives and leverage technology to improve efficiency in fixed asset management.</li><li>Support advancements in resources and technology to streamline asset tracking and reporting.</li></ul><p><br></p>
Primary Responsibilities: <br>• Develop and maintain detailed test scripts and test cases based on new and evolving website functionality. <br>• Execute test cases including end-to-end testing to validate functionality, usability, integration, and cross-browser compatibility. <br>• Log bugs and issues clearly and consistently within Jira, including steps to reproduce and indicating severity for all bug prioritization. <br>• Monitor Jira to track bug resolution progress and retesting activities. <br>• Collaborate closely with development teams to ensure timely fixes and verify issue resolution. <br>• Establish and document a repeatable testing workflow: test → log → resolve → retest → ready for business test → close. <br>• Perform smoke/sanity testing for initial build validation. <br>• Responsible and accountable for system and regression testing to validate system integrity after code changes. <br>• Serve as a consultant with Compliance Testing and Security Testing. <br>• Remain responsive with System testing and Regression testing updates resulting from changes with unit testing and disaster recovery testing. <br>• Support User Acceptance Testing (UAT) processes and coordinate with business testers as needed. <br>• Create and maintain test documentation and QA metrics to communicate status and risks. <br>• Ensure test coverage across supported browsers and devices to maintain consistent user experience. <br>• Coordinate and lead bug management with vendors and AD project team member with input from Product Owner and IT. <br>• Fulfill Quality Assurance responsibilities through Implementation including warranty. <br>• Participate in daily stand up and report on bug status and escalate blockers/concerns to PM and IT Manager. <br><br>Qualifications: <br>• Bachelor’s degree in Information Systems, Computer Science, or related field, or equivalent experience. <br>• 3+ years of experience in website quality assurance or software testing roles. <br>• Strong understanding of the software development lifecycle and QA methodologies. <br>• Experience using Jira or similar issue tracking tools. <br>• Detail-oriented with strong analytical and troubleshooting skills. <br>• Excellent written and verbal communication skills. <br>• Ability to work independently and collaboratively in a fast-paced project environment. <br>• Familiarity with content management systems such as Drupal is a plus. <br>• Experience in Agile/Scrum environments is preferred. <br><br>Knowledge, Skills, and Abilities: <br>• Strong understanding of web technologies (HTML, CSS, JavaScript) to help identify front-end issues and better communicate with developers. <br>• Experience with Drupal CMS or other content management systems to understand site structure and admin workflows. <br>• Familiarity with cross-browser and responsive design testing tools. <br>• Knowledge of QA tools and test case management systems. <br>• Understanding of software testing principles including functional, regression, smoke, and UAT testing. <br>• Ability to create and optimize test documentation to track cases, issues, and retesting outcomes. <br>• Experience in Agile development environments, including participation in sprint planning and retrospectives. <br>• Clear and concise communication skills to effectively report bugs and collaborate with cross-functional teams.
<p>We are seeking a strategic and results-driven <strong>Director of Data and Technology</strong> to lead the organization’s data infrastructure, technology integration, and business intelligence initiatives. In this pivotal role, you will oversee vendor relationships, ensure smooth systems integration, and champion data quality and accessibility to drive operational growth and scalability, including processes involved in mergers and acquisitions (M& A).</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Technology & Vendor Management</strong></p><ul><li>Manage a portfolio of SaaS technology solutions; collaborate with team leaders to assess new vendors, evaluate costs, negotiate contracts, and support implementation and integration efforts.</li><li>Oversee and monitor IT expenditures across all software and technology platforms to optimize cost efficiency.</li></ul><p><strong>Data & Business Intelligence</strong></p><ul><li>Develop and sustain business intelligence dashboards tailored to organizational goals, prioritizing data integrity and actionable insights.</li><li>Serve as a subject matter expert in reporting and analysis to support teams with KPI tracking, ensuring reporting accuracy, and identifying automation opportunities to boost efficiency.</li></ul><p><strong>Systems Integration & M& A Support</strong></p><ul><li>Lead enterprise-wide systems integration initiatives for seamless operations across the organization.</li><li>In M& A scenarios:</li><li>▸ <strong></strong>Conduct comprehensive evaluations of acquisition targets' data and systems to assess integrity and compatibility.</li><li>▸ Reconcile and align disparate data structures to ensure consistency and usability.</li><li>▸ Provide leadership with expert guidance on technology changes needed to enable strategic data visibility and performance monitoring.</li></ul><p><strong>Innovation & Strategy</strong></p><ul><li>Stay informed about technology trends and innovations, particularly in the Applied Behavioral Analysis (ABA) sector.</li><li>Identify, evaluate, and recommend emerging tools and practices to enhance organizational efficiency, elevate service quality, or streamline operations.</li></ul><p><strong>Role Scope:</strong></p><ul><li>This is a strategy-focused role designed to lead through growth phases, though it does not involve managing large teams directly at this time.</li></ul><p><br></p>
