We are looking for a detail-oriented Operations Analyst to join our team in Albany, New York. In this role, you will play a key part in supporting manufacturing operations by analyzing data, identifying trends, and assisting with planning and procurement processes. This position is ideal for someone with a strong analytical mindset and a passion for improving operational efficiency in a manufacturing environment.<br><br>Responsibilities:<br>• Gather, review, and organize data related to manufacturing, inventory, and production processes to support decision-making.<br>• Analyze productivity, cost, inventory, and delivery data to identify trends, challenges, and opportunities for improvement.<br>• Create and maintain reports and dashboards to provide insights to the Manufacturing Operations leadership team.<br>• Monitor capacity, labor utilization, and production output to ensure alignment with operational goals.<br>• Collaborate with production planning teams to review demand forecasts, capacity plans, and production schedules.<br>• Identify potential production bottlenecks, material shortages, or capacity constraints and communicate findings to relevant teams.<br>• Work closely with procurement, inventory, and supply chain teams to ensure the seamless execution of production plans.<br>• Assist in tracking material availability and supplier performance, highlighting risks or shortages early.<br>• Contribute to efforts aimed at reducing inventory discrepancies and improving material flow within manufacturing processes.<br>• Participate in cross-functional meetings to enhance communication and coordination between manufacturing and supply chain teams.
<p>We are looking for an Operations Analyst to join a thriving Third Party Administration firm in the Horsham, Pennsylvania area. In this role, you will provide comprehensive support for defined contribution plans, ensuring compliance, accuracy, and exceptional service for clients. This position offers a collaborative environment where growth and development are highly encouraged.</p><p><br></p><p>Responsibilities:</p><p>• Perform full compliance and administrative services for defined contribution plans, including 401(k), profit sharing, and money purchase pension plans.</p><p>• Conduct asset and trust reconciliations to ensure accurate financial records.</p><p>• Execute compliance and nondiscrimination testing, such as coverage, top-heavy, and 415 limits.</p><p>• Reconcile employee census data and calculate contributions and allocations, including employer match and safe harbor.</p><p>• Prepare valuation and compliance reports to meet regulatory standards.</p><p>• Complete governmental filings, including Forms 5500, 8955-SSA, and 1099-R.</p><p>• Address and correct compliance violations through appropriate correction methods.</p><p>• Provide support for large plan audits and assist with filer requirements.</p><p>• Collaborate with colleagues, plan sponsors, and recordkeepers to achieve client retirement plan goals.</p><p>• Consult on plan design options and compliance matters to ensure optimal client outcomes.</p>
<p>We are looking for a skilled Systems Administrator to oversee and optimize our server infrastructure, storage solutions, and end-user environment. This role requires a proactive approach to system health, security, automation, and technical support, ensuring smooth operations in a dynamic environment. If you excel at troubleshooting and maintaining IT systems while delivering exceptional user support, we invite you to join our team.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze server performance metrics, including memory, disk space, and network activity, while addressing alerts promptly.</p><p>• Automate operating system updates, security patches, and software installations to enhance system efficiency.</p><p>• Manage user accounts, permissions, and access controls to ensure proper security and functionality.</p><p>• Diagnose and resolve issues related to servers, applications, and connectivity to minimize downtime.</p><p>• Provide technical support for desktops, laptops, peripherals, and other end-user devices.</p><p>• Perform regular backups, verify their integrity, and test disaster recovery procedures to safeguard data.</p><p>• Review security logs and respond to potential threats in alignment with organizational protocols.</p><p>• Configure and optimize server settings to align with evolving business requirements.</p><p>• Maintain comprehensive documentation for systems, processes, and incidents to support operational continuity.</p><p>• Communicate system status, incidents, and performance metrics effectively to the IT Director.</p>
<p><strong>Position Overview</strong></p><p> We are seeking a <strong>Workday Business/Systems Analyst</strong> to support the implementation, optimization, and ongoing maintenance of Workday applications. This role partners with HR, Finance, and IT teams to gather business requirements, configure Workday solutions, and ensure the system supports organizational processes effectively.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the <strong>functional and technical liaison</strong> between business stakeholders and IT teams for Workday-related initiatives.</li><li>Gather, analyze, and document <strong>business and system requirements</strong> for Workday enhancements, implementations, and integrations.</li><li>Configure and support <strong>Workday modules</strong> such as HCM, Recruiting, Payroll, Benefits, Finance, or Time Tracking.</li><li>Assist with <strong>Workday implementations, upgrades, and new feature releases</strong>.</li><li>Create and maintain <strong>Workday reports, dashboards, and data extracts</strong> to support business operations and decision-making.</li><li>Troubleshoot <strong>system issues, data discrepancies, and user access concerns</strong>.</li><li>Support <strong>integration efforts</strong> between Workday and third-party applications.</li><li>Work with stakeholders to improve <strong>business processes and system workflows</strong> within Workday.</li><li>Develop <strong>documentation, training materials, and user guides</strong> to support adoption and system usage.</li></ul><p><br></p><p><br></p>
<p><strong>Position Overview</strong></p><p> We are seeking a <strong>Workday Business/Systems Analyst</strong> to support the implementation, optimization, and ongoing maintenance of Workday applications. This role partners with HR, Finance, and IT teams to gather business requirements, configure Workday solutions, and ensure the system supports organizational processes effectively.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the <strong>functional and technical liaison</strong> between business stakeholders and IT teams for Workday-related initiatives.</li><li>Gather, analyze, and document <strong>business and system requirements</strong> for Workday enhancements, implementations, and integrations.</li><li>Configure and support <strong>Workday modules</strong> such as HCM, Recruiting, Payroll, Benefits, Finance, or Time Tracking.</li><li>Assist with <strong>Workday implementations, upgrades, and new feature releases</strong>.</li><li>Create and maintain <strong>Workday reports, dashboards, and data extracts</strong> to support business operations and decision-making.</li><li>Troubleshoot <strong>system issues, data discrepancies, and user access concerns</strong>.</li><li>Support <strong>integration efforts</strong> between Workday and third-party applications.</li><li>Work with stakeholders to improve <strong>business processes and system workflows</strong> within Workday.</li><li>Develop <strong>documentation, training materials, and user guides</strong> to support adoption and system usage.</li></ul><p><br></p><p><br></p>
<p><strong>Position Overview</strong></p><p> We are seeking a <strong>Workday Business/Systems Analyst</strong> to support the implementation, optimization, and ongoing maintenance of Workday applications. This role partners with HR, Finance, and IT teams to gather business requirements, configure Workday solutions, and ensure the system supports organizational processes effectively.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the <strong>functional and technical liaison</strong> between business stakeholders and IT teams for Workday-related initiatives.</li><li>Gather, analyze, and document <strong>business and system requirements</strong> for Workday enhancements, implementations, and integrations.</li><li>Configure and support <strong>Workday modules</strong> such as HCM, Recruiting, Payroll, Benefits, Finance, or Time Tracking.</li><li>Assist with <strong>Workday implementations, upgrades, and new feature releases</strong>.</li><li>Create and maintain <strong>Workday reports, dashboards, and data extracts</strong> to support business operations and decision-making.</li><li>Troubleshoot <strong>system issues, data discrepancies, and user access concerns</strong>.</li><li>Support <strong>integration efforts</strong> between Workday and third-party applications.</li><li>Work with stakeholders to improve <strong>business processes and system workflows</strong> within Workday.</li><li>Develop <strong>documentation, training materials, and user guides</strong> to support adoption and system usage.</li></ul><p><br></p><p><br></p>
<p><strong>Position Overview</strong></p><p> We are seeking a <strong>Workday Business/Systems Analyst</strong> to support the implementation, optimization, and ongoing maintenance of Workday applications. This role partners with HR, Finance, and IT teams to gather business requirements, configure Workday solutions, and ensure the system supports organizational processes effectively.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the <strong>functional and technical liaison</strong> between business stakeholders and IT teams for Workday-related initiatives.</li><li>Gather, analyze, and document <strong>business and system requirements</strong> for Workday enhancements, implementations, and integrations.</li><li>Configure and support <strong>Workday modules</strong> such as HCM, Recruiting, Payroll, Benefits, Finance, or Time Tracking.</li><li>Assist with <strong>Workday implementations, upgrades, and new feature releases</strong>.</li><li>Create and maintain <strong>Workday reports, dashboards, and data extracts</strong> to support business operations and decision-making.</li><li>Troubleshoot <strong>system issues, data discrepancies, and user access concerns</strong>.</li><li>Support <strong>integration efforts</strong> between Workday and third-party applications.</li><li>Work with stakeholders to improve <strong>business processes and system workflows</strong> within Workday.</li><li>Develop <strong>documentation, training materials, and user guides</strong> to support adoption and system usage.</li></ul><p><br></p>
<p>We are looking for an experienced IT Support Analyst to join our financial services client in Boston, Massachusetts. This role is focused on delivering white-glove technical support to end users while ensuring smooth and uninterrupted technology operations. The ideal candidate will have a strong background in resolving technical issues, providing hands-on and remote assistance, and maintaining a high standard of professionalism and customer service. This role is fully onsite in Boston. </p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to technical support requests, delivering attentive and high-quality service to minimize disruptions.</p><p>• Troubleshoot, resolve, and document software, hardware, and mobile device issues for end users.</p><p>• Set up, configure, and upgrade systems and software to maintain secure and efficient operations.</p><p>• Manage onboarding and offboarding processes, including account setup, hardware provisioning, and deactivation.</p><p>• Coordinate office equipment installations, workstation setups, and hardware relocations with thorough testing and organization.</p><p>• Provide support for conference room technology, ensuring smooth functionality for meetings and presentations.</p><p>• Administer Active Directory and Microsoft Entra ID accounts, including security group management and permissions.</p><p>• Develop user guides and documentation to enhance consistency and optimize IT support processes.</p><p>• Collaborate with infrastructure teams to enhance desktop and mobile computing environments.</p><p>• Maintain inventory of IT equipment and coordinate secure disposal of outdated hardware and e-waste.</p>
<p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>
<p>A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul><p><br></p>
We are looking for an experienced Systems Manager to lead and develop a team responsible for maintaining and optimizing critical hosted environments. This role requires a strong technical background combined with excellent leadership skills to ensure the delivery of high-quality infrastructure services to enterprise clients across diverse industries.<br><br>Responsibilities:<br>• Lead and mentor a team of systems and infrastructure engineers in managing a 24/7 hosted environment.<br>• Oversee operations across virtualized platforms, cloud hosting services, and application delivery systems.<br>• Ensure the infrastructure meets high availability, security, and performance standards.<br>• Manage incident response processes, conduct root-cause analyses, and implement continuous improvement strategies.<br>• Collaborate with cross-functional teams to align technical capabilities with business and customer requirements.<br>• Develop and enforce engineering best practices, documentation protocols, and proactive monitoring solutions.<br>• Handle capacity planning, configuration management, and lifecycle upgrades for servers, storage systems, and virtualization platforms.<br>• Contribute to strategic planning for scalability, modernization, and the introduction of new technical solutions.<br>• Recruit, train, and retain skilled engineering talent while fostering a collaborative and innovative team environment.
<p><strong>Network Security Administrator</strong></p><p><strong>Position Summary</strong></p><p>The Network Security Administrator is responsible for protecting the organization’s network infrastructure through proactive monitoring, configuration, and management of next‑generation firewalls and related security technologies. This role focuses heavily on <strong>NGFW </strong>Next-Generation Firewalls, ensuring secure and reliable connectivity across enterprise environments. The specialist will be a key contributor to incident response, threat mitigation, and continuous improvement of security controls.</p><p><br></p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Firewall & Network Security Administration</strong></p><ul><li>Configure, manage, and maintain <strong>Next‑Generation Firewalls (NGFW)</strong>, including policies, objects, NAT rules, App‑ID, User‑ID, threat prevention profiles, and Remote access VPN, ACL’s, IDS/IPS policies.</li><li>Perform regular firewall rule reviews, cleanup, and optimization to improve performance and reduce risk.</li></ul><p><strong>Security Operations & Monitoring</strong></p><ul><li>Monitor network security alerts, traffic anomalies, and firewall logs using vendor specific tools, SIEM platforms, and packet capture utilities.</li><li>Investigate and remediate network‑based security incidents, coordinating with SOC or incident response teams as necessary.</li><li>Perform security event correlation and escalation following established SOPs.</li></ul><p><strong>Network Infrastructure Support</strong></p><ul><li>Support secure network connectivity across data centers, branch sites, cloud environments, and remote access solutions.</li><li>Troubleshoot layer 2/3 issues related to routing, switching, VPN tunnels, and connectivity impacts to security appliances.</li><li>Assist in deploying secure architectures for new network builds, migrations, and cloud integrations.</li></ul><p><br></p>
<p>We are looking for an experienced Information Security Analyst to join our team. In this contract position, you will play a pivotal role in ensuring the organization's security policies and controls align with industry regulations and best practices. This role is ideal for someone who thrives in a financial services environment and has a solid background in information security governance, risk management, and regulatory compliance.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement security policies and controls to protect organizational data and assets.</p><p>• Ensure compliance with financial regulations and industry standards by leveraging the ServiceNow Integrated Risk Management platform.</p><p>• Conduct regular audits to assess and strengthen the organization's security posture.</p><p>• Support internal security awareness initiatives and training programs to enhance employee understanding of security protocols.</p><p>• Collaborate with cross-functional teams to align security measures with business objectives.</p><p>• Respond to audit requests and provide detailed documentation for regulatory reviews.</p><p>• Monitor and evaluate risk management practices to address vulnerabilities proactively.</p><p>• Maintain governance frameworks to ensure consistent application of security standards.</p><p>• Analyze security metrics and reports to identify potential areas for improvement.</p><p>• Provide hands-on expertise in the ServiceNow platform to optimize risk management processes.</p>
<p>We are looking for a dedicated Salesforce Technical Analyst to join our team. In this position, you will play a pivotal role in supporting a growing retail network by leveraging your technical expertise and problem-solving skills. Your contributions will enhance the interaction between retail teams and homeowners, ensuring seamless operations and continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Provide application support for Salesforce, ensuring timely resolution of issues and adherence to service level agreements.</p><p>• Utilize ServiceNow and other tools to manage support requests efficiently and accurately.</p><p>• Collaborate with team members to share knowledge, foster learning, and achieve collective goals.</p><p>• Identify opportunities for process improvement, offering solutions to reduce recurring service tickets and enhance system performance.</p><p>• Apply critical thinking and technical expertise to troubleshoot and resolve Salesforce-related challenges.</p><p>• Maintain and improve Salesforce Service Cloud functionalities to meet business needs.</p><p>• Conduct regular system audits and provide recommendations for optimization.</p><p>• Support the onboarding and training of team members to ensure consistent application usage.</p><p>• Manage time effectively to prioritize tasks and deliver results in a fast-paced environment.</p><p>• Assist in the implementation of best practices to enhance the user experience and operational efficiency.</p>
We are looking for an experienced Business Analyst to drive AI initiatives and streamline legal workflows for a long-term contract position in Omaha, Nebraska. This role requires a proactive approach to process mapping, requirement gathering, and solution design while collaborating with attorneys, project managers, and technical teams. If you have a strong background in business analysis, automation, and AI tools, we encourage you to apply and contribute to innovative projects.<br><br>Responsibilities:<br>• Analyze and document legal and administrative workflows to identify areas for improvement and automation.<br>• Collaborate with attorneys and business teams to roll out AI tools and optimize their integration into workflows.<br>• Gather, define, and communicate business and technical requirements to stakeholders and developers.<br>• Lead initiatives involving Power Apps and Dataverse to enhance productivity and efficiency.<br>• Partner with third-party vendors and internal teams to manage and execute Dataverse-related projects.<br>• Identify and evaluate potential AI use cases to enhance operational processes.<br>• Develop and support automation solutions for internal processes to improve efficiency.<br>• Provide project management support for various initiatives, ensuring timely delivery and stakeholder satisfaction.<br>• Assist in designing data strategies and reporting solutions to meet organizational needs.<br>• Coordinate with developers and vendors to implement integrations seamlessly.
We are looking for a skilled IT/SDLC Business Analyst to join our team in Clearwater, Florida. In this role, you will bridge the gap between business needs and technical solutions, ensuring seamless collaboration across teams. The ideal candidate will bring expertise in the Property & Casualty insurance industry and thrive in a fast-paced SaaS environment.<br><br>Responsibilities:<br>• Analyze business processes and workflows to identify areas for improvement and align them with technical solutions.<br>• Collaborate with cross-functional teams, including developers, QA, product managers, and client stakeholders, to gather and refine requirements.<br>• Translate business needs into detailed user stories and acceptance criteria for development teams.<br>• Utilize tools such as Microsoft Office and Azure DevOps to track and manage projects effectively.<br>• Conduct gap analyses to ensure alignment between current systems and desired outcomes.<br>• Provide support for occasional after-hours releases or client-specific needs.<br>• Ensure high-quality deliverables by applying strong attention to detail and problem-solving skills.<br>• Assist in development testing and quality assurance processes to validate system functionality.<br>• Stay informed about cloud-based SaaS platforms and hybrid architectures to better support client needs.<br>• Foster strong communication and collaboration to resolve misunderstandings and drive project success.
<p>We are seeking a skilled IS Analyst with a dense understanding of SQL, hands-on experience integrating APIs, and solid proficiency in Laravel. The ideal candidate will bring expertise in API/PHP development and familiarity with modern technical stacks including React, MySQL, and PostgreSQL. This position is executive-facing and requires exceptional communication skills to collaborate effectively with key stakeholders in a rapidly changing environment.</p><p>Key Responsibilities:</p><ul><li>Develop, maintain, and optimize SQL queries for data extraction, reporting, and integrations.</li><li>Implement and manage API integrations, ensuring robust connectivity and seamless data flow between platforms.</li><li>Design, build, and maintain PHP application code within the Laravel framework.</li><li>Collaborate with cross-functional teams to scope, design, and ship new features and solutions.</li><li>Troubleshoot, debug, and document issues and solutions while adhering to best practices in application security and performance.</li><li>Liaise with executive and non-technical stakeholders, translating business requirements into effective technical solutions.</li><li>Remain current with emerging technologies, tools, and trends relevant to the role, with an emphasis on continuous learning and adaptability.</li></ul><p><br></p>
<p>We are seeking a driven SQL Developer with experience in Laravel to join its technology modernization team. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop, optimize, and maintain SQL queries and databases (MySQL/PostgreSQL)</li><li>Conduct portal optimization and data cleansing</li><li>Integrate APIs and contribute to API development, primarily using Laravel and PHP</li><li>Collaborate with React developers and cross-functional teams</li><li>Participate in regular communications with executive stakeholders</li><li>Ensure solutions meet high standards of security, performance, and scalability</li><li>Adapt to changing requirements in a fast-paced environment</li></ul>
<p>Our client, a Nationwide benefits consulting organization, is seeking an IS Analyst to support and maintain their core IT infrastructure. The IS Analyst II supports and maintains IT infrastructure, ensuring systems, networks, and applications run reliably. This role serves as a key point of contact for end users and contributes to security, virtualization, and collaboration tools.</p><p><br></p><p>Key Responsibilities</p><p><strong>Infrastructure & Hardware Support</strong></p><ul><li>Install and maintain desktops, servers, and network equipment</li><li>Support telephony, printers, and endpoint devices</li><li>Troubleshoot hardware and connectivity issues</li></ul><p><strong>Server & Application Support</strong></p><ul><li>Maintain server operating systems and applications</li><li>Manage user accounts, storage, and backups</li><li>Install, update, and troubleshoot end-user applications</li></ul><p><strong>User Support</strong></p><ul><li>Act as primary IT contact for assigned locations</li><li>Diagnose and resolve hardware, software, and network issues</li></ul><p><strong>Security & Compliance</strong></p><ul><li>Monitor systems for security risks and vulnerabilities</li><li>Assist with incident response and remediation</li><li>Support audits and ensure compliance with IT security policies</li></ul><p><strong>Virtualization & Systems</strong></p><ul><li>Support virtual desktops, servers, and hypervisors</li></ul><p><strong>Collaboration Tools</strong></p><ul><li>Implement and maintain collaboration platforms</li><li>Provide user training and documentation</li><li>Integrate tools with email, phone, and other systems</li></ul><p><br></p>
<p>We are looking for an experienced Data Security Analyst. This long-term contract position requires a detail-oriented individual with a strong background in Active Directory management and advanced cybersecurity practices. The ideal candidate will excel in troubleshooting, technical execution, and utilizing tools to safeguard enterprise systems.</p><p><br></p><p>Responsibilities:</p><p>• Lead technical operations and execution within complex, multi-site Active Directory environments.</p><p>• Perform advanced troubleshooting to diagnose and resolve Active Directory issues efficiently.</p><p>• Develop and implement PowerShell scripts to automate tasks and enhance system functionality.</p><p>• Collaborate with teams to ensure compliance with cybersecurity policies and standards.</p><p>• Utilize SIEM tools to monitor and address security incidents effectively.</p><p>• Conduct regular assessments of application security to identify vulnerabilities and implement solutions.</p><p>• Provide expert guidance on cybersecurity strategies to protect enterprise systems.</p><p>• Maintain and enhance security frameworks to safeguard sensitive data.</p><p>• Deliver training and support to teams on best practices for data security.</p><p>• Stay updated on emerging threats and technologies to proactively address security challenges.</p>
<p>We are looking for an experienced Senior Syteline (Infor CSI) Systems Analyst to join our team in Wrentham, Massachusetts. This on-site role offers the opportunity to take ownership of the implementation and optimization of our planning and purchasing systems within a manufacturing environment. The ideal candidate will be a proactive problem-solver with deep expertise in SyteLine configuration and a passion for driving efficiency across operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage and enhance the SyteLine (Infor CSI) Planning and Purchasing modules to optimize system performance.</p><p>• Configure and refine planning parameters, vendor setups, and inventory policies to align with organizational goals.</p><p>• Collaborate with planners, buyers, and operations teams to ensure system behavior meets business needs and supports operational efficiency.</p><p>• Troubleshoot and resolve system issues such as inaccurate signals, inventory shortages, and excess stock.</p><p>• Lead reconfiguration efforts to support process improvements and scalability within the manufacturing framework.</p><p>• Maintain data accuracy and integrity across items, BOMs, routings, and vendor records.</p><p>• Develop and deliver testing, training, and documentation for system updates and changes.</p><p>• Serve as the in-house expert for SyteLine-related inquiries, providing guidance and solutions to cross-functional teams.</p><p>• Coordinate with IT teams and external consultants to implement advanced system functionalities when needed.</p><p>• Monitor system usage and recommend strategies for enhancing its effectiveness.</p>
<p><strong>Role Overview</strong></p><p>The Telecom Analyst – Telecom Optimization role supports a targeted initiative focused on evaluating and optimizing legacy analog telecommunications services. This position is responsible for analyzing telecom usage, billing, and inventory data to determine whether services should be retained, replaced, or disconnected.</p><p>The ideal candidate brings hands‑on experience with legacy voice and data circuits, strong analytical skills, and the ability to translate complex telecom data into clear, actionable, cost‑saving recommendations. This role plays a key part in cost optimization and modernization efforts across the organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze telecommunications billing, usage, and inventory data to identify cost‑savings opportunities</li><li>Evaluate legacy analog voice lines and data circuits to determine continued need or eligibility for replacement or disconnection</li><li>Partner with site contacts, TEM vendors, and telecom carriers to collect required data and validate findings</li><li>Develop data‑driven recommendations to retain, replace, or disconnect services</li><li>Maintain and update analysis results, decisions, and actions within designated tracking systems</li><li>Manage project timelines, deliverables, and execution of approved actions</li><li>Provide regular status updates, reporting, and issue resolution to stakeholders throughout the project lifecycle</li></ul><p><br></p><p><strong>Detailed Responsibilities</strong></p><ul><li>Conduct detailed analysis of analog telecommunications lines by location, usage, and billing</li><li>Identify redundant, underutilized, or unnecessary services</li><li>Validate requirements and findings with internal stakeholders and external vendors</li><li>Coordinate execution of approved disconnects or replacements</li><li>Track progress, risks, and dependencies to ensure timely completion of project objectives</li><li>Communicate clearly and effectively with technical and non‑technical stakeholders</li></ul><p><br></p><p><strong>Key Interactions</strong></p><ul><li>Internal site contacts and business stakeholders</li><li>Telecom Expense Management (TEM) vendors</li><li>Telecom carriers and service providers</li><li>Project and operational leadership teams</li></ul><p><br></p>
We are looking for a skilled Technical Business Analyst with expertise in data analysis to join our team in White Plains, New York. In this role, you will bridge the gap between business needs and technical solutions, ensuring data processes align with organizational goals. If you have a strong analytical background and experience working with data platforms and visualization tools, we encourage you to apply.<br><br>Responsibilities:<br>• Analyze and interpret complex datasets to identify trends and deliver actionable insights.<br>• Collaborate with stakeholders to gather and translate business requirements into technical solutions.<br>• Design and implement data pipelines using tools such as Python or Java to automate workflows.<br>• Optimize database performance and manage data warehousing using platforms like Microsoft SQL Server.<br>• Utilize cloud services, such as AWS or Azure, to support scalable data solutions.<br>• Develop and maintain ETL processes for efficient data extraction, transformation, and loading.<br>• Create dynamic dashboards and visualizations using tools like Tableau or Power BI.<br>• Ensure data integrity and accuracy through rigorous testing and validation.<br>• Provide technical support and training to non-technical team members.<br>• Document processes and workflows to ensure clarity and continuity.
We are looking for an experienced Senior Analyst specializing in Finance Systems to join our team on a long-term contract basis. This role is integral to supporting finance transformation initiatives and requires a deep understanding of financial systems, processes, and integrations. The ideal candidate will bring hands-on expertise in Oracle or similar platforms and demonstrate proficiency in both technical and functional aspects of financial data management.<br><br>Responsibilities:<br>• Collaborate with finance, accounting, and IT teams to assess current processes and recommend improvements based on industry best practices.<br>• Provide functional and technical expertise across financial modules, including general ledger, accounts payable, accounts receivable, and related integrations.<br>• Design solutions for Oracle implementations and ensure alignment with enterprise financial operations.<br>• Facilitate system integration processes by mapping, validating, and optimizing connections between legacy systems and cloud platforms.<br>• Develop and validate Accounting Hub or similar financial transformation layers, including event models, accounting rules, and mapping logic.<br>• Document system and process workflows to ensure consistency and accuracy across financial operations.<br>• Support stakeholders in understanding and implementing system specifications to meet business requirements.<br>• Conduct thorough testing and validation of financial systems to ensure seamless functionality.<br>• Partner with technical teams to optimize data mapping and integration strategies for multi-system environments.<br>• Provide ongoing guidance and support during the implementation and integration phases.
<p>We are seeking an experienced <strong>Application Support Analyst</strong> to support and maintain our county’s public safety dispatch and operations systems. The core platform is already implemented, and this role will serve as the dedicated internal resource responsible for ongoing system support, optimization, and integration work across police, fire, EMS, and the communications center.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as the primary internal owner of the public safety application platform (CAD or similar).</li><li>Provide day‑to‑day application support, troubleshooting, and system analysis.</li><li>Monitor and maintain backend data feeds, interfaces, and integrations across multiple agencies.</li><li>Support configuration, enhancements, upgrades, and new service connections as the platform evolves.</li><li>Work closely with dispatchers, call‑takers, and communications center leadership to understand workflows and translate operational needs into technical requirements.</li><li>Collaborate with IT teams and external vendors to resolve issues and ensure system stability and performance.</li></ul><p><br></p>