We are looking for a Customer Service Representative to join a dynamic team in Atlanta, Georgia, within the medical devices industry. This position offers an exciting opportunity to provide outstanding customer service and technical support for innovative home sleep apnea testing devices. The role involves assisting customers with technical issues, educating them about products, and ensuring a seamless user experience.<br><br>Responsibilities:<br>• Deliver exceptional customer service and technical support for medical device products and services.<br>• Collaborate with team members to investigate and resolve customer issues in line with established policies.<br>• Maintain detailed and accurate records of customer interactions and resolutions.<br>• Educate customers about product features and benefits to ensure proper usage.<br>• Foster customer retention by providing superior support and addressing concerns promptly.<br>• Communicate unresolved issues to the Customer Service Manager for further action.<br>• Utilize remote support tools and industry-standard applications to troubleshoot technical problems.<br>• Work independently while contributing to team goals in a fast-paced environment.<br>• Adapt to new challenges and learn quickly to address diverse customer needs.<br>• Offer clear explanations of technical issues to non-technical customers.
<p>Robert Half's client is looking for a detail-oriented Customer Service Representative in the healthcare space!</p><p><br></p><p>Responsibilities include:</p><p><br></p><p>-Phone/Email correspondence</p><p>-Customer service</p><p>-Administrative support</p><p>-Review paperwork</p><p>-Handle medical records</p><p>-Follow HIPAA guidelines</p><p>-Ability to make decisions</p><p>-Proficient in MS Office</p><p><br></p><p>Start Date: December 8th</p><p>Hours: 8:30am-5pm (M-F)</p><p>Duration: ~4-6 months</p><p>Work type: Remote</p><p>Pay rate: $22+ (depending on experience)</p><p><br></p><p>** MUST be local to the Massachusetts area</p><p><br></p><p>If interested, please apply now!</p>
<ul><li><strong>Position: Loyalty Service/Customer Service Representative - Bilingual-Spanish/English (Contract to Hire)</strong></li><li><strong>Location: 2155 West Pinnacle Peak Road, ## 100, Phoenix, Arizona, 85027, United States</strong></li><li><strong>Type: ONSITE from 7:30am-6:00pm CST- timeframe. Monday-Friday</strong></li><li><strong>Job Schedule: 5 days in office</strong></li><li><strong>Tentative Hourly Pay: $21/per hour</strong></li></ul><p><strong>Responsibilities:</strong></p><p>• Supporting policyholders with insurance product information</p><p>• Answering PFP calls and responding to policyholder inquires with claims, service and intake related issues</p><p>• Provide detailed information about policies statuses</p><p>• Assist with basic technical troubleshooting for self-service related issues</p><p>• Ability to send transfers to the PFP sales team to increase APV revenue</p><p>• Ability to handle claim intake for PFP</p><p>• Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work and other KPIs.</p><p>• Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership.</p><p>• Willingness to participate in partnership training and mentoring of Junior Representatives.</p><p>• Willingness to perform other duties as assigned.</p><p>• Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe.</p><p>• Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership</p><p><br></p>
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
We are looking for a dedicated Customer Service Representative to join our team in Mt. Pleasant, South Carolina. In this long-term contract position, you will play a crucial role in supporting our legal team by managing client communications and ensuring critical documentation is readily available. This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service.<br><br>Responsibilities:<br>• Communicate with potential and current clients to gather and provide necessary information.<br>• Ensure all client and case-related documents are organized and accessible for the legal team.<br>• Handle sensitive and confidential information with the utmost professionalism.<br>• Maintain a high level of accuracy and attention to detail in all documentation tasks.<br>• Utilize Microsoft Word, Excel, and Outlook to prepare, edit, and manage legal correspondence.<br>• Collaborate with team members to meet deadlines and improve workflow processes.<br>• Address client inquiries promptly and professionally, ensuring a positive experience.<br>• Provide administrative support to the legal team, including scanning and filing legal documents.<br>• Ensure legal files are updated, accurate, and compliant with company standards.<br>• Exhibit strong interpersonal and communication skills to build relationships with clients and colleagues.
We are looking for a dedicated Customer Service Representative to join our team in Newport Beach, California. In this role, you will be responsible for delivering outstanding customer service, handling financial transactions, and assisting clients with their banking needs. This is a long-term contract position, offering an opportunity to make a meaningful impact within the banking industry.<br><br>Responsibilities:<br>• Process a range of financial transactions, such as deposits, withdrawals, loan payments, and transfers, while ensuring accuracy and adherence to banking policies.<br>• Provide prompt and attentive assistance to customers with inquiries regarding their accounts and available banking services.<br>• Actively promote and recommend banking products and services tailored to meet the needs of customers.<br>• Manage and reconcile a cash drawer, complying with established security and audit procedures.<br>• Educate customers on various banking options, including digital services and alternative channels.<br>• Address and resolve customer concerns effectively, ensuring a positive banking experience.<br>• Collaborate with team members to maintain smooth branch operations during busy periods.<br>• Uphold high standards of confidentiality and security in all customer interactions.<br>• Contribute to the achievement of branch goals by delivering exceptional service and support.
We are looking for a detail-oriented Customer Service Representative to join our healthcare team in Bethel Park, Pennsylvania. This contract position focuses on providing financial counseling to patients during their inpatient stays, ensuring accurate benefit education and payment collection. The role requires strong communication skills and the ability to work evenings, weekends, and holidays as needed.<br><br>Responsibilities:<br>• Conduct face-to-face discussions with patients to review inpatient benefits, authorization, and financial liabilities.<br>• Accurately verify and calculate patient payments, including outstanding balances, copays, deductibles, and coinsurance.<br>• Perform pre-registration and registration tasks, collecting patient financial liabilities during or before the date of service.<br>• Assist in verifying insurance eligibility, Medicaid processing, and financial assistance applications.<br>• Monitor and improve processes related to missed collection opportunities by implementing follow-ups and adjustments.<br>• Send post-discharge letters to patients outlining estimated liabilities and payment options.<br>• Facilitate in-house call reviews to ensure patients have valid payor sources and authorization for their current stays.<br>• Maintain accurate records of all patient accounts and liabilities, ensuring daily updates.<br>• Collaborate on the collection of outpatient orders for current and future services using designated systems.<br>• Gather required consent forms and documentation during patient registration, including Medicare notices and treatment agreements.
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
<p>The <strong>Bilingual Spanish Customer Service Representative</strong> provides exceptional customer support in both English and Spanish. This position plays a key role in ensuring customer satisfaction by handling inquiries, resolving issues, and delivering accurate information about products and services. The ideal candidate is professional, patient, and able to communicate clearly in both languages.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person in both English and Spanish.</li><li>Provide product, service, and account information accurately and efficiently.</li><li>Handle customer complaints, process orders, and assist with billing or service requests.</li><li>Translate and interpret customer communications or documentation as needed.</li><li>Maintain and update customer records, documenting all interactions in the CRM system.</li><li>Collaborate with internal departments (sales, operations, billing, technical support) to resolve customer concerns.</li><li>Meet or exceed performance goals, including response time, accuracy, and customer satisfaction.</li><li>Identify and communicate opportunities for process or service improvements.</li><li>Represent the company in a positive and professional manner at all times.</li></ul><p><br></p>
We are looking for a Customer Service Representative to join our team in Durham, North Carolina. This is a contract position that requires strong organizational skills and a keen eye for accuracy. The role involves both document review and customer interactions, with opportunities to grow into more advanced responsibilities over time.<br><br>Responsibilities:<br>• Review and index documents to ensure proper organization and accuracy.<br>• Conduct initial checks to verify details, ensuring all necessary information is present.<br>• Identify missing information and communicate with customers to obtain required details.<br>• Assist customers in completing claims and ensure the documents are ready for processing.<br>• Collaborate with senior team members to transition completed work for further review.<br>• Handle data entry tasks efficiently and maintain accurate records.<br>• Respond to inbound and outbound calls, providing timely and attentive assistance.<br>• Manage email correspondence to address inquiries and follow up on missing information.<br>• Utilize Microsoft Excel and Word for tracking and documentation purposes.<br>• Schedule appointments and maintain organized records of customer interactions.
<p>Senior Customer Service Representative – Lowell, MA</p><p><br></p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team in Memphis, Tennessee. In this role, you will provide financial services support while ensuring exceptional customer experiences. </p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries and provide accurate financial service information.</p><p>• Resolve issues related to products and services with efficiency and professionalism.</p><p>• Maintain thorough records of customer interactions and transactions.</p><p>• Collaborate with internal teams to ensure customer satisfaction and seamless service delivery.</p><p>• Stay informed about policies, procedures, and industry updates.</p><p>• Assist customers in navigating financial tools and processes.</p><p>• Identify opportunities to improve service quality and recommend solutions.</p><p>• Ensure compliance with all regulatory requirements and company standards.</p><p>• Build strong relationships with customers to foster trust and loyalty.</p>
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Pine Brook, New Jersey. In this role, you will play an integral part in ensuring customer satisfaction by managing orders, addressing client needs, and collaborating with internal teams to drive program success. This is a fast-paced position that requires exceptional communication and organizational skills.<br><br>Responsibilities:<br>• Manage orders and inventory using Microsoft Dynamics GP, ensuring accuracy and efficiency.<br>• Handle product returns, warranty claims, and other customer-related issues with professionalism.<br>• Generate and maintain detailed reports for sales teams and clients, providing valuable insights.<br>• Monitor and update data related to backorders, shipments, and cancellation rates to maintain client satisfaction.<br>• Collaborate closely with various departments to ensure seamless execution of programs and customer initiatives.
<p><strong>Join a Team That Powers Progress! </strong></p><p>Are you energized by solving problems, helping people, and making things happen? Do you thrive in a fast-paced environment where your communication skills and attention to detail truly shine? If so, we’ve got a seat for you on our growing Customer Service team!</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>As a key member of our Customer Service team, you’ll be the go-to person for both customers and sales reps, helping to keep everything running smoothly. </li></ul><p><strong>Your day-to-day will include:</strong></p><ul><li>Responding to customer inquiries and troubleshooting orders</li><li>Creating accurate and timely parts quotes</li><li>Supporting Inside and Outside Sales teams, plus Market Development Managers</li><li>Collaborating across departments to fulfill and revise orders</li><li>Managing phone and email queues with professionalism and care</li><li>Logging customer feedback and ensuring follow-through in our CRM system</li></ul><p>This is a <strong>high-impact, high-visibility</strong> role where your ability to juggle multiple tasks and communicate clearly will be essential.</p><p><br></p><p><strong>What You Bring to the Table:</strong></p><ul><li>Typing speed of <strong>50+ WPM</strong> with high accuracy</li><li>Proficiency in <strong>Microsoft Office 365</strong> (especially Outlook and Teams)</li><li>Strong written and verbal communication skills</li><li>Ability to write clear, professional emails without relying on scripts</li><li>A proactive mindset—you think on your feet and take initiative</li><li>Detail-oriented with strong organizational skills</li><li>Comfortable working under pressure and handling interruptions with grace</li><li>Confident communicating with customers and colleagues at all levels</li></ul>
<p>We are looking for an efficient and organized <strong>Part-Time Customer Service Representative</strong> to provide support to our client with the daily workload. This role focuses primarily on order entry and administrative tasks to help ensure smooth day-to-day operations. If you are detail-oriented, skilled in data entry, and enjoy working in an office setting, this could be the opportunity for you!</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Order Entry (70%):</strong> Enter purchase orders (POs) from customers into the ERP system, print routers and customer drawings, transfer them to engineering, and match signed packing lists to POs for invoicing.</li><li><strong>Invoicing (10%):</strong> Assist with invoicing tasks by entering invoices into QuickBooks Desktop, ensuring accuracy while handling monthly invoicing totals of $200,000 to $500,000 (typically around $350,000/month).</li><li><strong>Filing (10%):</strong> Perform routine filing tasks to ensure organization and proper documentation in the office.</li><li><strong>Answering Phones (10%):</strong> Provide courteous and professional phone support to customers, directing inquiries to the appropriate department as needed.</li></ul><p><br></p>
<p>Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer <strong>entry-level opportunities</strong> for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These contract-to-hire roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month.</p><p> </p><p><strong>What’s in it for you?</strong></p><ul><li><strong>Bonus Incentives</strong></li><li><strong>Paid Certifications</strong> to enhance your skills and value in the field</li><li><strong>Tuition Reimbursement</strong> to support your continued education</li><li><strong>Comprehensive Benefits Package</strong>, including healthcare, retirement options, and more</li><li><strong>Career Advancement Opportunities</strong> in a company committed to your professional development</li></ul><p><strong>What We’re Looking For</strong>:</p><p>Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.</p><p>We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Maintain precise records of customer credit information.</p><p>• Take necessary action by monitoring customer accounts.</p><p>• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.</p>
<p>We are offering a contract position opportunity for a Customer Service Representative in the bustling city of Fairfax, Virginia. This position is located within a dynamic industry with a focus on customer interaction and financial services. The role is based on site, offering the opportunity to be part of a vibrant office environment.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently and accurately process customer credit applications.</p><p>• Maintain and update customer credit records with precise attention to detail.</p><p>• Address and resolve customer inquiries in a timely and detail-oriented manner.</p><p>• Monitor customer accounts and execute appropriate actions when necessary.</p><p>• Follow up with customers regarding overdue payments through phone calls and emails.</p><p>• Send out notifications about delinquent payments via email, voicemail, and mail.</p><p>• Update customer accounts and perform data entry tasks.</p><p>• Adapt to different situations, showcasing flexibility and a positive attitude.</p><p>• Work collaboratively within the team in a high-paced call center environment.</p><p>• Utilize Microsoft Office Suite for various tasks and maintain computer literacy.</p><p><br></p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Cleburne, Texas. In this Contract to permanent position, you will play a key role in supporting inbound customer inquiries and assisting the sales team with administrative tasks to successfully manage the entire life-cycle of order fulfillment. This role requires strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage and process customer orders, ensuring accuracy and timely handling.</p><p>• Address customer inquiries and complaints, coordinating with internal teams for resolution.</p><p>• Maintain organized and up-to-date customer files for efficient record-keeping.</p><p>• Process purchase orders and oversee the timely procurement of materials and supplies.</p><p>• Assist in creating new item specifications based on provided files and guidelines.</p><p>• Collaborate with accounting to process customer credits and ensure proper documentation.</p><p>• Track inventory levels in the warehouse, analyze usage trends, and ensure stock availability within agreed limits.</p><p>• Support sales representatives by generating additional sales opportunities and providing administrative assistance.</p><p>• Record and distribute changes to customer orders, ensuring effective communication.</p><p>• Adhere to company policies and procedures while performing assigned duties.</p>
We are looking for a dedicated Customer Service Representative to join our team in Richmond, Virginia. In this position, you will play a vital role in delivering exceptional service to customers, ensuring their inquiries and orders are handled efficiently and professionally. This is a great opportunity for someone with strong communication skills and a passion for customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via inbound calls, addressing questions and resolving issues with professionalism.<br>• Process orders accurately using order entry systems to ensure timely fulfillment.<br>• Provide clear and concise information about products and services to assist customers in making informed decisions.<br>• Manage both inbound and outbound calls to maintain effective communication with clients and partners.<br>• Collaborate with team members to ensure customer concerns are resolved effectively and within company guidelines.<br>• Maintain detailed records of customer interactions, transactions, and feedback for continuous improvement.<br>• Identify opportunities to enhance customer experience and suggest improvements to processes.<br>• Uphold company standards by delivering high-quality service and maintaining a positive attitude during interactions.<br>• Follow established protocols and procedures to ensure compliance with company policies.
<p>We are looking for a highly skilled and detail-oriented Senior Data Specialist to join our team in Weston, Florida. This is a long-term contract position where you will play a crucial role in supporting the production of Pre-Operative Plans for robotic-assisted surgeries. The ideal candidate will excel in accuracy, efficiency, and collaboration to meet individual and team production goals. If you are passionate about precision and quality in healthcare processes, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Create and manage cases using a proprietary case management system to ensure smooth workflow.</p><p>• Analyze CT scans for compliance with specific surgical protocols and standards.</p><p>• Utilize advanced software to segment CT scans and develop 3D anatomical bone models for robotic surgery.</p><p>• Design comprehensive pre-operative surgical plans for robotic-assisted hip and knee replacements.</p><p>• Conduct thorough reviews of CT segmentations and surgical plans to ensure accuracy in anatomical landmarks, implant sizes, and positioning.</p><p>• Upload finalized pre-plans to designated field personnel within required timelines.</p><p>• Maintain detailed documentation of all tasks and processes following established guidelines and methods.</p><p>• Adhere strictly to work instructions to produce consistent and high-quality results.</p><p>• Collaborate with team members to meet production targets and support department goals.</p><p>• Occasionally work overtime as needed to meet increased demand and deadlines.</p>
<p>We’re seeking a compassionate and organized Client Services Representative. This role is ideal for someone who enjoys helping others and can guide clients through available programs, resources, and services with care and professionalism.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Serve as the main point of contact for clients seeking assistance or information on available programs</li><li>Conduct intake interviews and assess client needs to determine eligibility for services</li><li>Provide referrals to community resources and coordinate follow-up support</li><li>Maintain accurate client records and case documentation</li><li>Collaborate with staff and community partners to ensure seamless service delivery</li><li>Assist with outreach and community engagement initiatives</li></ul>
<p>We are looking for a skilled and adaptable Bilingual Spanish Customer Service Representative to join our team in Delray Beach, Florida. The ideal candidate will thrive in a fast-paced environment, demonstrate strong communication skills, and efficiently manage multiple responsibilities while maintaining a detail-oriented demeanor.</p><p><br></p><p>Responsibilities:</p><p>• Communicate clearly and effectively in both English and Spanish.</p><p>• Learn and adhere to company processes to ensure accurate and timely support.</p><p>• Manage and organize daily tasks and responsibilities in a fast-paced environment.</p><p>• Follow up on accounts and documents, ensuring all necessary actions are taken to resolve issues.</p><p>• Handle sensitive documents, both electronic and physical, with accuracy and confidentiality.</p><p>• Schedule and coordinate account follow-ups to meet deadlines and address customer needs.</p><p>• Present information and respond to questions from customers and management in a detail-oriented manner.</p><p>• Exhibit flexibility and adaptability to meet changing priorities and requirements.</p><p>• Maintain a cooperative and polite attitude while addressing customer inquiries and concerns</p>
We are looking for a motivated Customer Service Representative to join our team in Eugene, Oregon. This is a contract position offering consistent shifts and thorough training to ensure success in the role. The ideal candidate will possess strong communication skills and a focus on delivering exceptional customer experiences.<br><br>Responsibilities:<br>• Respond to inbound calls and assist customers with inquiries and concerns.<br>• Maintain an attentive and friendly demeanor while addressing customer needs.<br>• Follow provided scripts to ensure consistency and accuracy in communication.<br>• Collaborate with team members to resolve complex issues efficiently.<br>• Demonstrate adaptability in learning new procedures and systems.<br>• Meet performance metrics such as call handling time and customer satisfaction scores.<br>• Attend training sessions to continuously improve service delivery.<br>• Perform basic data entry tasks and update customer records as needed.<br>• Ensure compliance with company policies and procedures during interactions.<br>• Support team goals by contributing to a positive and productive work environment.
<p><strong>About the Role:</strong></p><p> Robert Half is partnering with a reputable insurance firm seeking a Client Services Associate to support their growing team. This individual will work directly with clients and internal account managers to deliver high-quality service across various insurance products. The ideal candidate is customer-focused, organized, and comfortable managing a high volume of inquiries with accuracy and professionalism.</p><p><strong>Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for policyholders and assist with account inquiries by phone and email.</li><li>Support day-to-day service needs including policy changes, billing follow-up, claims status updates, and documentation requests.</li><li>Prepare and process policy documents, renewals, applications, endorsements, certificates of insurance, and related forms.</li><li>Maintain accurate account records and ensure all documentation meets compliance standards.</li><li>Partner closely with Account Managers and Producers to support client satisfaction and retention efforts.</li><li>Communicate with carriers to request policy information, obtain quotes, and help resolve service issues.</li><li>Track service requests and ensure timely follow-up and resolution.</li><li>Assist with onboarding new clients and supporting renewal cycles.</li></ul><p><br></p>
