<p>We are looking for a Senior Client Service Representative to join a long-term contract opportunity. This position supports high-quality client service by addressing inquiries with accuracy, overseeing fund accounting deliverables, and producing key financial reports tied to daily, month-end, and year-end activity. The role is well suited for an individual who can manage deadlines, interpret financial data, and communicate clearly with internal and external partners.</p><p><br></p><p>Responsibilities:</p><p>• Respond to client questions promptly and provide accurate, solutions-focused support that strengthens overall service delivery.</p><p>• Calculate and review daily net asset values while helping ensure fund accounting outputs are completed correctly and on schedule.</p><p>• Prepare recurring financial reporting for month-end and year-end periods, along with other required internal and client-facing reports.</p><p>• Use internal platforms and technology tools to organize service requests, track deliverables, and maintain consistent workflow execution.</p><p>• Investigate accounting discrepancies, reconcile breaks, and resolve exceptions each day to support reporting accuracy.</p><p>• Partner with colleagues across servicing and accounting functions to address issues, escalate risks when needed, and meet operational deadlines.</p><p>• Analyze investment-related data tied to corporate actions, equities, fixed income instruments, derivatives, and emerging markets activities.</p><p>• Contribute during the initial onsite training period and adapt to a hybrid schedule after training based on business needs.</p>
We are looking for an experienced Sr. Customer Service Representative to join an onsite team in San Francisco, California, supporting members with complex banking and account-related concerns. This is a Long-term Contract position suited for someone who can navigate sensitive situations with professionalism, sound judgment, and a strong service mindset. The role focuses on resolving challenging issues involving cards, transfers, account activity, and digital banking tools while delivering clear and empathetic communication. The ideal candidate brings strong banking support experience and the confidence to make fair, thoughtful decisions within established guidelines.<br><br>Responsibilities:<br>• Resolve advanced member concerns involving digital banking access, debit and credit card activity, money movement, and account-related questions.<br>• Manage escalated interactions with calm professionalism, especially when assisting members who are upset, confused, or facing financial impact.<br>• Review account details and available information to identify root causes, determine next steps, and provide accurate resolutions.<br>• Apply established policies and service guidelines to decide when credits, adjustments, or exception-based resolutions are appropriate.<br>• Partner closely with onsite leadership and internal support teams to address issues efficiently and maintain a high standard of service.<br>• Record conversations, investigative findings, actions taken, and final outcomes with accuracy and attention to detail.<br>• Communicate decisions clearly and confidently while balancing member satisfaction with risk awareness and operational standards.<br>• Support ongoing service continuity by adapting to internal tools, workflows, and process updates as needed.
We are looking for an experienced Sr. Customer Service Representative to support customer operations for a growing technology organization in California. This long-term contract position will focus on delivering accurate order support, billing coordination, account assistance, and operational follow-through across multiple customer channels. The ideal candidate is highly organized, comfortable managing competing priorities, and confident working with cross-functional teams to keep customer-facing processes running smoothly.<br><br>Responsibilities:<br>• Oversee customer hardware orders from intake through completion, ensuring timely and accurate processing across multiple request channels.<br>• Create pricing documents, issue invoices, and update recurring billing details to maintain accurate customer account records.<br>• Monitor outstanding payments, assist with collection follow-up, and partner with accounting teams to resolve invoice-related questions.<br>• Produce and maintain inventory reports, stock status updates, and other operational records used for customer support and planning.<br>• Coordinate provisioning, account setup, service activations, and fulfillment tasks with internal departments to support successful delivery.<br>• Communicate shipping progress, tracking details, and order status updates to customers and stakeholders in a clear and timely manner.<br>• Maintain organized trackers, documentation, and support records to improve visibility and operational accuracy.<br>• Participate in regular operations discussions and collaborate with internal teams to address issues, streamline workflows, and support continuity of service.
<p>Robert Half is seeking a friendly, dependable, and customer-focused Customer Service Representative to join our team. The ideal candidate is an effective communicator who enjoys helping others, resolving problems, and creating a positive customer experience.</p><p><strong>Responsibilities</strong></p><ul><li>Respond to customer questions by phone, email, or chat</li><li>Provide accurate information regarding products, services, accounts, and company policies</li><li>Assist customers with orders, scheduling, billing questions, and general account support</li><li>Research and resolve customer concerns promptly and professionally</li><li>Document customer interactions and update account information</li><li>Process orders, payments, returns, or service requests as needed</li><li>Escalate complex issues to the appropriate department</li><li>Complete data entry and other administrative tasks</li><li>Collaborate with team members to meet customer service goals</li><li>Maintain a professional and positive attitude in a fast-paced environment</li></ul><p>What We Offer</p><ul><li>Competitive pay</li><li>Supportive team environment</li><li>Comprehensive training</li><li>Opportunities for professional growth</li><li>Benefits may be available based on employment status</li></ul><p>If you are a motivated professional who enjoys helping customers and providing excellent service, we encourage you to apply.</p>
We are looking for a Customer Service Representative to support hospitality customers in a fast-moving service environment. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping callers, managing reservation requests, and delivering an excellent customer experience through every interaction. The person in this role will handle a mix of inbound and outbound communication, document information carefully, and work closely with internal teams to resolve customer needs efficiently.<br><br>Responsibilities:<br>• Manage incoming and outgoing customer calls while maintaining strong service levels and meeting team performance expectations.<br>• Process reservation requests with close attention to accuracy, ensuring all booking details are entered correctly into internal systems.<br>• Record customer needs, updates, and service issues clearly using effective written communication and proper grammar.<br>• Respond to client concerns in a courteous and solution-focused manner, coordinating with other departments when additional support is needed.<br>• Navigate multiple systems efficiently to access information, complete transactions, and provide timely assistance.<br>• Start scheduled work promptly, remain dependable throughout the shift, and complete assigned tasks within expected timeframes.<br>• Support changing business needs by taking on additional customer service duties and special assignments as required.
<p>We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.</p><p>Salary:</p><p>$20 - $24 / Hour</p><p>Benefits:</p><p>MDV, PTO, 401k</p><p>Responsibilities:</p><p>• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.</p><p>• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.</p><p>• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.</p><p>• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.</p><p>• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.</p><p>• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.</p><p>• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.</p><p>• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.</p>
We are looking for a Customer Service Representative to join a team in a contract role with the potential to become permanent. This position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping customers with order-related questions and service needs. The role supports daily customer interactions by phone while ensuring accurate information is entered and updated in internal systems.<br><br>Responsibilities:<br>• Respond to incoming customer calls professionally and provide timely support for questions, concerns, and service requests.<br>• Place outbound calls as needed to follow up on customer inquiries, confirm details, and resolve open issues.<br>• Enter customer orders accurately and verify information to support efficient processing.<br>• Maintain detailed records of conversations, requests, and updates within internal systems.<br>• Coordinate with internal teams to address order issues, service challenges, and customer escalations.<br>• Deliver a positive customer experience by listening carefully, identifying needs, and offering appropriate solutions.<br>• Manage a steady call volume while maintaining accuracy, professionalism, and attention to detail.
<p>We are looking for a <strong>Customer Service Representative</strong> to join a growing team supporting time-sensitive client accounts from initial assignment through resolution. This contract-to-permanent position is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and can coordinate effectively with clients, service providers, and internal partners.</p><p>The role focuses on managing account updates, verifying documentation and fees, coordinating next steps with third-party partners, and ensuring timely resolution while delivering attentive and professional customer service throughout the process.</p><p>Responsibilities</p><ul><li>Manage assigned accounts from initial intake through final resolution, keeping clients and relevant partners informed of progress and next steps.</li><li>Communicate with clients, service providers, facilities, and vendor partners to gather status updates and coordinate timely completion of account-related activities.</li><li>Submit payment requests to the appropriate internal teams promptly to prevent delays and keep processes moving.</li><li>Verify required documentation, fees, and release requirements with third-party partners and assist with resolving questions or requirements as needed.</li><li>Provide timely and accurate updates to clients in accordance with service expectations and account-handling guidelines.</li><li>Handle inbound and outbound calls related to account status, order entry, scheduling, and service coordination with professionalism and urgency.</li><li>Maintain organized records and detailed account notes to support efficient follow-up, issue resolution, and clear customer communication.</li><li>Work closely with internal departments and external partners to identify and resolve issues that may delay account completion.</li></ul><p><br></p>
We are looking for a Customer Service Representative to join a manufacturing team in North Canton, Ohio in a contract role with the potential for a permanent position. This position supports customer accounts through timely communication, accurate order coordination, and close partnership with internal teams to help meet delivery commitments. Training is conducted onsite, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. The ideal candidate brings strong customer service judgment, account management experience, and the ability to resolve issues in a fast-paced environment.<br><br>Responsibilities:<br>• Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, adjusting schedules, and maintaining accurate account records.<br>• Coordinate with sales, supply chain, manufacturing, and other internal teams to address service issues and improve on-time delivery performance.<br>• Monitor open orders and customer demand trends, including forecasting needs, expediting requests, and keeping order activity organized and up to date.<br>• Communicate commercial terms, order status, and service-related updates clearly to both customers and internal stakeholders.<br>• Provide responsive support on inbound and outbound customer interactions while maintaining a high standard of professionalism and accuracy.<br>• Use product knowledge and system understanding to investigate account concerns, analyze order details, and recommend practical solutions.<br>• Apply company guidelines and sound judgment when handling customer requests, exceptions, and account-related decisions.<br>• Contribute to a team-focused environment by supporting shared goals and demonstrating accountability in day-to-day customer service operations.
<p>A growing organization is seeking a <strong>detail-oriented and reliable Customer Service & Data Entry Specialist</strong> to support their team during a temporary coverage need. This role is critical in helping manage increasing workload and ensuring smooth day-to-day operations.</p><p>This is a great opportunity for someone looking for <strong>full-time hours</strong> with the potential for long-term growth.</p><p>Customer service in a manufacturing environment is a must. </p><p><strong>Key Responsibilities</strong></p><ul><li>Enter, update, and maintain accurate data in internal systems</li><li>Assist with <strong>shipment setup and order processing</strong></li><li>Respond to customer inquiries via <strong>phone and email</strong> with professionalism</li><li>Ensure timely follow-up and clear communication with internal and external partners</li><li>Review and verify data for accuracy; correct discrepancies as needed</li><li>Support documentation and file organization (digital and physical)</li></ul>
We are looking for a detail-oriented Customer Service Representative to support order processing and customer communication for a Long-term Contract position based in Pierceton, Indiana. In this role, you will help ensure orders are entered correctly, respond to customer inquiries by phone, and assist with return-related requests. This opportunity is well suited for someone who is comfortable working with data, learning product details such as part numbers, and maintaining accuracy in a fast-paced service environment.<br><br>Responsibilities:<br>• Enter customer sales orders into the company system with a high level of accuracy to support timely material planning and fulfillment.<br>• Handle inbound customer calls professionally, providing clear information and resolving routine questions related to orders and service needs.<br>• Make outbound calls as needed to confirm order details, clarify customer requests, and support smooth processing.<br>• Review order information carefully to minimize errors and maintain reliable customer records.<br>• Assist customers with return requests, documenting issues and helping move each case through the appropriate process.<br>• Use Excel and internal visual system tools to track information, update records, and support daily service activities.<br>• Learn and apply product and part number knowledge to improve order accuracy and customer support quality.
<p>Dayton area company is seeking a professional and customer-focused <strong>Customer Service Representative</strong> for a <strong>4-month contract assignment</strong>. This individual will support daily customer interactions, process requests, and help ensure a high level of service. The ideal candidate will have prior customer service experience and working knowledge of <strong>ERP systems</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, and/or chat</li><li>Process customer orders, updates, returns, and service requests</li><li>Enter and maintain accurate customer and order information in the ERP system</li><li>Track order status and coordinate with internal departments to resolve issues</li><li>Handle customer concerns in a timely and professional manner</li><li>Maintain detailed records of interactions and follow-up actions</li><li>Support administrative and operational tasks as needed</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to join our team in Ohio in a contract role with the potential for a permanent position. This position is ideal for someone who enjoys helping customers, resolving questions efficiently, and providing a dependable point of contact for product and order-related inquiries. You will support a high-volume service environment by delivering clear communication, researching solutions, and working across teams to ensure customers receive timely and accurate information.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries regarding product selection, replacement parts, and general service needs.</p><p>• Provide basic technical assistance by addressing routine product-related questions and guiding customers to appropriate solutions.</p><p>• Share accurate status updates on open orders, including expected timelines and availability information.</p><p>• Explain standard company procedures and next steps so customers understand what to expect throughout the service process.</p><p>• Resolve issues during the initial interaction whenever possible by using sound judgment, active listening, and problem-solving skills.</p><p>• Enter and maintain order-related information with accuracy while documenting customer interactions clearly.</p><p>• Partner with internal teams such as accounting and other departments to address questions, clarify details, and support customer resolution.</p><p>• Handle inbound and occasional outbound communication professionally while maintaining a positive customer experience.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Madison, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing high-volume communication, and delivering accurate service in a fast-paced environment. The person in this role will handle customer interactions with professionalism, process orders carefully, and contribute to a positive experience for every caller.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide courteous, solution-focused support.<br>• Place outbound calls as needed to follow up on requests, clarify details, or provide updates.<br>• Enter orders and service-related information accurately into internal systems while maintaining attention to detail.<br>• Address customer questions, concerns, and routine issues by gathering information and guiding each interaction toward resolution.<br>• Maintain clear and organized records of conversations, transactions, and next steps for reference and follow-through.<br>• Manage a steady call volume while balancing efficiency, accuracy, and a high standard of customer care.<br>• Escalate more complex matters to the appropriate team when additional support or resolution is required.
We are looking for a Customer Service Representative to join a wholesale distribution team in Irving, Texas on a Contract basis. This role focuses on keeping orders moving efficiently, communicating clearly with vendors and internal partners, and providing dependable support to both customers and sales staff. The ideal candidate is organized, service-oriented, and comfortable managing multiple priorities in a fast-paced office environment.<br><br>Responsibilities:<br>• Monitor purchase orders and provide timely updates on order progress and delivery timelines.<br>• Work with vendors to accelerate pending orders and relay important shipment information to the appropriate stakeholders.<br>• Record detailed and accurate notes from supplier interactions to maintain clear documentation of status changes and follow-up needs.<br>• Assist the sales team with product sourcing, quote support, and ongoing order-related communication.<br>• Research item availability and identify suitable products to help support customer pricing requests.<br>• Use internal systems to manage quotes, track order activity, and maintain visibility into vendor communications.<br>• Respond to inbound and outbound customer service inquiries with professionalism and urgency.<br>• Perform general administrative and office support duties to help maintain smooth daily operations.
We are looking for a Customer Service Representative to support utility-related customer interactions for a non-profit organization in Adelanto, California. This Long-term Contract opportunity is ideal for someone who enjoys helping the public, managing account questions, and handling payment activity with accuracy and professionalism. The position plays an important role in delivering responsive service, maintaining reliable records, and assisting with day-to-day administrative needs in a busy office setting.<br><br>Responsibilities:<br>• Deliver courteous and timely assistance to residents, customers, and visitors with questions related to utility services and general account support.<br>• Accept and process payments for water accounts and other departmental transactions while ensuring all entries are completed accurately.<br>• Respond to billing concerns, service requests, and account inquiries by phone and in person, providing clear information and appropriate follow-up.<br>• Complete receipting, payment posting, and cash-handling activities in line with established financial procedures and service standards.<br>• Update customer files and supporting documentation to keep records organized, current, and accurate.<br>• Reconcile daily financial activity and review transaction details to confirm balances and identify discrepancies.<br>• Address customer issues with professionalism, using sound judgment to resolve concerns or route more complex matters to the appropriate team member.<br>• Assist with administrative support tasks and contribute to additional departmental assignments as needed.<br>• Manage a high volume of inbound customer communications and perform related data entry tasks efficiently in a fast-paced environment.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. </p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p>
<p><strong>Fast-paced. People-focused. Never the same day twice.</strong></p><p>A growing home services and construction company in <strong>Oceanside</strong> is looking for a Customer Service Representative to be one of the first points of contact for customers.</p><p>This is a great fit for someone who can <strong>talk to anyone, stay organized when things get hectic, and actually enjoys solving problems.</strong></p><p>You'll coordinate appointments, communicate with field technicians, answer questions, and make sure customers know exactly what is happening with their service.</p><p><strong>Your day could look like:</strong></p><p>📞 Taking a call from a customer who needs service</p><p>📅 Scheduling a technician based on availability and location</p><p>🚛 Checking in with a field team regarding an appointment</p><p>🔧 Helping a customer understand the next step in their service</p><p>📝 Updating work orders and customer records</p><p>⚡ Jumping in when an urgent request comes through</p><p><strong>Responsibilities</strong></p><ul><li>Answer incoming customer calls and emails</li><li>Schedule service appointments and coordinate technician availability</li><li>Confirm appointments and communicate arrival windows</li><li>Create and update customer work orders</li><li>Monitor open service requests</li><li>Communicate with technicians and field supervisors</li><li>Handle customer questions and service concerns</li><li>Escalate complicated issues appropriately</li><li>Enter customer and service information into internal systems</li><li>Assist with billing questions and account updates</li><li>Follow up with customers after completed service</li><li>Maintain accurate records and documentation</li></ul>
We are looking for a Customer Service Representative to support customers with clear guidance and timely assistance in a fast-paced Contract role based in San Francisco, California. This position focuses on helping callers move through application and order-related questions with confidence, ensuring information is complete and accurate from the start. The ideal candidate brings a service-minded approach, dependable daytime availability, and the ability to respond well to feedback while maintaining a strong queue presence.<br><br>Responsibilities:<br>• Assist customers by phone with questions related to applications, orders, and general service needs, providing clear next steps and helpful support.<br>• Review customer information carefully to help ensure forms are completed accurately and submitted with all required details.<br>• Handle inbound call volume efficiently while maintaining a thorough, patient, and solutions-focused experience for each customer.<br>• Make outbound follow-up calls when needed to gather missing information, clarify responses, or help move requests toward completion.<br>• Monitor open and pending cases proactively, taking action to reduce delays and keep customer applications progressing.<br>• Enter and update customer and order information accurately within internal systems while maintaining attention to detail.<br>• Maintain consistent on-queue coverage during scheduled hours and contribute to reliable team support throughout the day.<br>• Apply coaching and feedback to improve call quality, strengthen first-contact resolution, and address any performance concerns promptly.
<p>Our client is seeking a <strong>Bilingual Customer Service Representative</strong> to provide high-quality support to Spanish- and English-speaking customers in a fast-paced call center environment. This role is ideal for a professional with strong communication skills, a customer-focused mindset, and the ability to handle a high volume of inbound and outbound calls while delivering excellent service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer calls in both Spanish and English</li><li>Respond to customer inquiries regarding products, services, billing, account updates, or service issues</li><li>Resolve customer concerns efficiently and professionally, escalating complex issues when needed</li><li>Accurately document customer interactions, service requests, and resolutions in internal systems</li><li>Maintain call quality standards, productivity goals, and customer satisfaction expectations</li><li>Assist customers with account changes, order status, service scheduling, or general support needs</li><li>Collaborate with internal departments to ensure timely issue resolution and follow-up</li><li>Identify recurring customer concerns and provide feedback to support process improvements</li></ul><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
We are looking for a Customer Service Representative to join a close-knit team in Plymouth, Minnesota within the wholesale distribution industry. This Long-term Contract opportunity offers hands-on training, a collaborative office environment, and the chance to support customers with product questions, order needs, and service solutions across chat and phone channels. The role is well suited for someone who stays organized in a fast-moving setting and takes pride in delivering accurate, responsive support. Candidates who perform well may have the opportunity to transition into a permanent position.<br><br>Responsibilities:<br>• Assist customers through live chat and inbound phone conversations, providing timely support and clear answers to service and product-related questions.<br>• Enter and update orders with accuracy, ensuring customer information, item details, and follow-up actions are recorded correctly.<br>• Guide customers on product selections and specifications, including answering questions about tile and related inventory offerings while identifying upselling opportunities.<br>• Manage several service requests at once while maintaining a detail-oriented, solutions-focused approach in a high-volume environment.<br>• Collaborate closely with team members during onboarding and daily operations, applying side-by-side training and feedback to build confidence across communication channels.<br>• Transition from chat support into call handling as training progresses, using established service practices to resolve issues effectively.<br>• Partner with customer service and store operations colleagues to help maintain smooth service coverage and support broader team needs when required.<br>• Follow through on open issues, provide updates as needed, and help create a positive customer experience through dependable, attentive service.
<p>We are looking for a Customer Service Representative to join a busy postal services team. This Long-term Contract opportunity is well suited for someone who enjoys helping customers, communicating clearly, and working in a fast-paced service environment alongside a larger support team. The role offers a casual workplace setting and provides access to medical benefits as well as paid vacation.</p><p><br></p><p>Responsibilities:</p><p>• Assist customers with service-related questions, requests, and general support in a timely and detail-oriented manner.</p><p>• Provide clear information about postal service offerings, procedures, and next steps to ensure a positive customer experience.</p><p>• Handle a steady volume of interactions while maintaining accuracy, patience, and attention to detail.</p><p>• Work closely with team members and supervisors to resolve concerns and keep daily operations running smoothly.</p><p>• Review internal training materials and job-related resources before and during the assignment to stay prepared for the role.</p><p>• Document customer interactions and follow established processes for service follow-up and issue resolution.</p>
<p>Robert Half is getting ready for the Holiday Season with one of our most festive clients. Our client is a global, eCommerce retailer that focuses on selling high end holiday and home décor. They will be opening up their pop-up store in Burlingame mid-September. If you are a fan of the holidays, especially Christmas, this is a great opportunity for you. We are looking to fill multiple roles with candidates that have previous retail experience. If you or anyone you know would be interested in a seasonal job opportunity, please apply ASAP</p><p><strong> </strong></p><p><strong>Shift Schedule:</strong> Looking for candidates who are openly available <strong>Monday through Sunday</strong> from 9AM – 7PM</p><p><strong>Duration: </strong>September 21 – Mid January</p><p><strong>Location:</strong> Burlingame (1.2 Miles from Bart</p><p><strong> </strong></p><p><strong>Customer Experience & Sales</strong></p><ul><li>Deliver a warm, welcoming, and high-touch customer experience</li><li>Greet and engage customers promptly upon entering the store</li><li>Assess customer familiarity with Balsam Hill products and tailor the interaction to their needs</li><li>Provide thoughtful product recommendations and styling guidance based on customer preferences and space</li><li>Maintain strong product knowledge across trees, greenery, décor, and seasonal assortments</li><li>Support customers throughout the shopping journey with professionalism, attentiveness, and urgency</li><li>Assist customers with both in-store purchases and online orders placed within the store environment</li><li>Support overall sales goals and store performance</li></ul><p><br></p><p><strong>Sales Floor Operations</strong></p><ul><li>Maintain a clean, organized, and visually elevated sales floor environment</li><li>Support replenishment, merchandising, recovery, and display maintenance throughout the day</li><li>Assist with maintaining presentation standards across displays and seasonal features</li><li>Support customer flow and floor coverage during peak business periods</li></ul><p><br></p><p><strong>Team & Operational Support</strong></p><ul><li>Communicate effectively with store leadership and fellow associates</li><li>Support operational tasks and store priorities as assigned by leadership</li><li>Assist with customer pickups, carry-outs, and service-related support as needed</li><li>Maintain professionalism, presentation standards, and attention to detail throughout the shift</li><li>Adhere to company appearance, safety, and dress code standards</li><li>Contribute to a collaborative, customer-first team environment</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>We are seeking a customer-focused and professional Customer Service Representative to join our team. This role is responsible for assisting customers, resolving inquiries, processing orders, and providing exceptional service through phone, email, and other communication channels. The ideal candidate is detail-oriented, dependable, and enjoys building positive customer relationships.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Process orders, account updates, and customer requests accurately</li><li>Resolve customer concerns and escalate issues when necessary</li><li>Maintain accurate customer records and documentation</li><li>Coordinate with internal departments to ensure customer needs are met</li><li>Provide product, service, and account information to customers</li><li>Track and follow up on open customer issues</li><li>Meet service and quality standards while delivering a positive customer experience</li></ul><p><br></p>