245 results for Senior Customer Service Representative jobs

Senior Customer Service Rep

Harrisburg, PA
onsite
Temporary
25 - 27 USD / Hourly
Do you love helping people, crushing challenges, and being the person everyone knows they can count on? Then you’ll fit right in! We’re looking for a Senior Customer Service Representative who brings upbeat energy, strong leadership, and next-level customer support skills. What You’ll Be Doing<ul><li>Jump in to solve complex customer questions with confidence and a friendly attitude.</li><li>Support our team as a mentor, coach, and go-to problem solver.</li><li>Deliver excellent service through phone, email, chat, or in-person interactions.</li><li>Track and improve processes to create smoother, faster, better customer journeys.</li><li>Collaborate across departments to keep communication strong and solutions flowing.</li><li>Keep accurate records and help support department reporting.</li><li>Stay knowledgeable on products, policies, and updates — you’re the team’s resource!</li></ul>
2026-02-27T00:00:00Z

Senior Client Service Representative

Boston, MA
onsite
Temporary
25 - 26 USD / Hourly
We are looking for an experienced Senior Client Service Representative to join our team in Boston, Massachusetts. In this long-term contract position, you will play a key role in delivering exceptional service to clients by resolving inquiries promptly and accurately. This opportunity includes a hybrid schedule requiring a minimum of three in-office days per week, with Tuesdays and Wednesdays fixed and one floating day. Responsibilities: • Address client inquiries efficiently and ensure resolutions meet high service standards. • Calculate daily net asset values (NAVs) and prepare month-end and year-end financial reports. • Generate and manage various internal and external reports with accuracy. • Utilize internal technology platforms to support client service operations effectively. • Investigate and resolve accounting discrepancies or issues on a daily basis. • Collaborate with teams to ensure timely completion of deliverables and uphold service quality. • Apply analytical skills to assess data workflows and solve problems. • Stay informed about corporate actions, equity, fixed income, and derivative investments. • Leverage tools like Excel, Bloomberg, and Reuters to enhance reporting and analysis. • Maintain focus and accuracy while working under tight deadlines.
2026-03-20T00:00:00Z

Senior Customer Service Lead

Saint Charles, IL
onsite
Permanent
70000 - 85000 USD / Yearly
Our client is looking for an experienced Senior Customer Service Lead to join their team in Schaumburg, Illinois. This role is pivotal in enhancing customer satisfaction and streamlining order-to-cash processes while leading a dedicated team of customer service professionals. The ideal candidate will collaborate closely with sales and operations teams to ensure seamless order management, timely responses, and proactive customer engagement. LEADERSHIP EXPERIENCE REQUIRED. PLEASE DO NOT APPLY IF YOU HAVE NEVER HELD A LEADERSHIP POSITION. This position offers a salary of $70,000-$85,000 + bonus (10% based on company performance) + medical, dental and vision insurance, voluntary life insurance, 401k with up to 5% match, 15 days PTO, 4 personal days and 9 holidays. Responsibilities:• Oversee the coordination of customer orders, delivery schedules, and sales acknowledgments, ensuring smooth transitions to fulfillment and accounting.• Establish and enforce response-time standards for customer inquiries, coaching team members to consistently achieve accuracy and efficiency goals.• Analyze customer order trends and inventory signals to implement proactive outreach strategies that prevent service interruptions.• Partner with the sales team to develop accurate forecasts and contribute actionable insights during Monthly Sales & Inventory meetings.• Optimize cycle times for quotes, inventory availability, and delivery accuracy by documenting processes and updating standard operating procedures.• Lead, mentor, and develop the customer service team through regular performance reviews, individualized coaching, and cross-training initiatives.• Monitor customer feedback and identify opportunities for process improvements to enhance overall service quality.• Collaborate with supply chain and logistics teams to ensure inventory alignment with customer demands.• Manage and resolve escalated customer issues, ensuring a positive resolution and maintaining strong client relationships. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-03-09T00:00:00Z

Sr. Customer Service Representative

Fairfield, OH
onsite
Temporary
22 - 22 USD / Hourly
We are looking for an experienced Sr. Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract position, you will play a vital role in ensuring seamless communication with suppliers and vendors while delivering exceptional customer service. The ideal candidate will possess strong organizational skills and a commitment to maintaining accurate data records. Responsibilities: • Communicate effectively with suppliers and vendors to follow up on orders and resolve inquiries. • Update pricing and quantities in the system to ensure accurate records. • Handle order entry processes with precision and attention to detail. • Manage the transfer and organization of data between systems as necessary. • Perform data entry tasks to maintain accurate and up-to-date information. • Deliver superior customer service to address client needs and concerns. • Utilize call center tools and resources to provide timely support. • Work efficiently within Windows PC environments to complete tasks. • Ensure compliance with TRICARE guidelines when applicable. • Collaborate with team members to streamline workflows and improve processes.
2026-03-20T00:00:00Z

Sr. Customer Service Representative

Montvale, NJ
onsite
Temporary
30.4 - 35.2 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team near Montvale, New Jersey. In this long-term contract position, you will play a vital role in ensuring seamless communication between customers, servicing dealers, field teams, and internal departments. This opportunity is ideal for someone who thrives in fast-paced environments and is committed to delivering exceptional service. Responsibilities:• Manage incoming service requests by receiving, prioritizing, and dispatching them to servicing dealers.• Monitor technician progress and provide updates to customers regarding job status and estimated times of arrival.• Communicate detailed job information, special instructions, and service requirements to servicing dealers promptly and accurately.• Maintain thorough records, including dispatch times, service notes, ETAs, and job completion logs.• Coordinate follow-up visits, required parts, or additional support for jobs that require multiple service steps.• Ensure dispatch decisions align with service-level agreements and response-time standards.• Handle customer inquiries about service requests, schedules, and status updates with professionalism and efficiency.• Create and update service orders using relevant dispatching software to keep operations organized.• Utilize troubleshooting resources to gather necessary job information and resolve issues effectively.• Act as the central communication point between customers, field teams, and internal departments to ensure smooth operations.
2026-03-26T00:00:00Z

Sr. Customer Service Representative

Lexington, KY
onsite
Contract / Temporary to Hire
14.5 - 15 USD / Hourly
Robert Half is looking for an experienced Senior Customer Service Representative to join our team in Lexington, Kentucky. In this role, you will handle complex reservation requests and negotiations within the hospitality industry, ensuring customer satisfaction and adhering to client guidelines. This is a Contract to permanent position, offering the opportunity to grow within the organization while contributing to the success of our clients. Responsibilities:• Manage extended-stay reservation requests to meet client needs and provide exceptional customer service.• Evaluate client requirements to identify suitable hotel options that align with established guidelines.• Conduct negotiations for long-term reservations, navigating challenges such as limited availability and tight deadlines.• Secure competitive rates and discounts through partnerships with new and existing hotel vendors.• Analyze market trends to identify opportunities for cost savings and optimization.• Resolve client and hotel issues, including reservation adjustments, extensions, and early departures.• Collaborate with internal teams to support network consolidation and ensure seamless service delivery.• Ensure compliance with client preferences, including budget, amenities, location, and other parameters.• Attend training sessions and meetings to stay informed about industry standards and company procedures.• Maintain consistent communication with clients, offering tailored recommendations to meet their needs.
2026-03-17T00:00:00Z

Sr. Customer Service Representative

Fresno, CA
onsite
Temporary
26 - 30 USD / Hourly
We are looking for an experienced Sr. Customer Service Representative to join our team in Fresno, California. This long-term contract position offers an exciting opportunity to work in the food and food processing industry, where you will play a vital role in maintaining strong customer relationships and ensuring seamless operations. The ideal candidate will excel in customer service, possess exceptional organizational skills, and have a proactive approach to problem-solving. Responsibilities: • Manage and coordinate customer orders, including pricing, document requests, and inquiries. • Address and resolve customer complaints promptly to ensure satisfaction. • Serve as a subject matter expert for designated systems, providing guidance to internal users. • Build and maintain strong relationships with customers and vendors to enhance competitive positioning. • Monitor and analyze customer data to ensure accuracy and integrity. • Assist with medium to complex data-driven projects aimed at improving operational efficiency. • Provide timely and effective communication to customers regarding order updates and resolutions. • Collaborate with cross-functional teams to streamline processes and improve customer experiences. • Ensure compliance with company policies and procedures in all customer interactions. • Handle customer inquiries with professionalism and a solution-oriented approach.
2026-03-25T00:00:00Z

Sr. Customer Service Representative

Columbus, OH
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team in Columbus, Ohio. In this long-term contract role, you will play a vital part in ensuring exceptional customer support and maintaining smooth administrative operations. This position is ideal for someone who excels in communication, organization, and problem-solving in a fast-paced environment. Responsibilities:• Enter and update data accurately to ensure records are current and reliable.• Coordinate schedules and appointments to optimize daily workflows.• Generate and distribute reports to senior leadership, providing insights and updates.• Assist customers and clients with inquiries, quote information, and delivering outstanding service while resolving issues.• Prepare and manage administrative tasks to support daily operations.• Maintain consistent communication with internal teams and external clients.• Monitor and address customer service metrics to improve satisfaction levels.• Utilize Windows PC systems efficiently to complete tasks and manage information.• Collaborate with colleagues to streamline processes and enhance service delivery.• Demonstrate attention to detail while addressing customer needs and concerns.
2026-03-24T00:00:00Z

Customer Service Representative

Des Moines, IA
onsite
Contract / Temporary to Hire
17.1 - 18 USD / Hourly
Robert Half is seeking dedicated Customer Service Representative to join a company in Urbandale, Iowa. This position involves assisting members of retired teachers and public employee associations with their dental and vision coverage inquiries. As part of a long-term contract opportunity, you will play a key role in delivering attentive and accurate support to enhance customer satisfaction. Responsibilities:• Handle inbound calls from members regarding dental and vision coverage obtained through their associations.• Process payments and provide detailed rate and plan information.• Submit updates and changes to members' insurance coverage as requested.• Direct members to the appropriate carrier for claims-related inquiries.• Utilize multiple systems and screens efficiently while maintaining accuracy.• Work collaboratively to ensure a consistent and high-quality customer experience. If you are looking to continue in your customer service-based career, please apply today! Please call 515.706.4974 or apply through our Robert Half website.
2026-03-10T00:00:00Z

Customer Service Representative

Exton, PA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Exton, Pennsylvania. This hybrid position offers the flexibility of working onsite three days a week and remotely for two days. As a Contract to permanent opportunity, this role provides an excellent path for career growth and stability. Responsibilities: • Respond to inbound and outbound calls, providing exceptional service and resolving customer inquiries efficiently. • Accurately process and manage order entries, ensuring all details are recorded correctly. • Maintain clear and detail-oriented communication with clients to address their concerns and provide solutions. • Collaborate with internal teams to ensure smooth handling of customer requests and orders. • Utilize company systems and tools to track and manage customer interactions effectively. • Ensure compliance with company policies and procedures during all customer interactions. • Proactively identify opportunities to enhance customer satisfaction and build long-term relationships. • Manage multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.
2026-03-25T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a non-profit organization in Dayton, Ohio. In this Contract to permanent position, you will play a vital role in supporting individuals transitioning from public housing to homeownership. This role requires strong organizational skills, excellent communication abilities, and a passion for helping others achieve their goals. Responsibilities:• Manage cases effectively, ensuring participants meet specific criteria for program eligibility.• Collaborate with public housing residents and voucher holders to explore pathways to homeownership.• Facilitate funding allocation by tracking participant progress and ensuring grant requirements are met.• Conduct meetings at various locations, delivering presentations and engaging with diverse groups.• Maintain detailed records and meet deadlines associated with grant funding and program requirements.• Provide consistent follow-up with participants to ensure they remain on track with the program objectives.• Assist with administrative tasks, including order entry and eligibility verification.• Respond to inbound and outbound calls with professionalism and a customer-focused approach.• Offer solutions to address challenges participants may face during their journey to homeownership.• Work closely with internal teams to ensure grant compliance and program success. For immediate consideration, call 937.224.8326.
2026-03-18T00:00:00Z

Customer Service Representative

Washington, DC
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. In this role, you will assist individuals on the housing waitlist and those applying for it by providing exceptional service and administrative support. This is a long-term contract position offering stability and an opportunity to make a meaningful impact. Responsibilities: • Provide assistance to customers on the housing waitlist or those seeking to apply, ensuring all inquiries are handled promptly and professionally. • Collect, manage, and organize physical documents from customers while maintaining accurate records. • Update and maintain the company database with customer information and application details. • Scan and file documents efficiently to ensure easy access and secure storage. • Perform various clerical and administrative tasks to support the team’s operations. • Answer inbound calls from customers and respond to inquiries with clarity and professionalism. • Make outbound calls when necessary to follow up on customer requests or document submissions. • Ensure high levels of customer satisfaction by addressing concerns and resolving issues effectively. • Collaborate with other team members to improve processes and enhance service quality. • Uphold confidentiality and accuracy in all customer interactions and data handling.
2026-03-23T00:00:00Z

Customer Service Representative

De Soto, KS
onsite
Temporary
18.9905 - 21.989 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in DeSoto, Kansas. This is a contract position within the paper and packaging industry, where you'll play a key role in ensuring customer satisfaction and efficient order management. The ideal candidate will bring strong interpersonal skills, problem-solving abilities, and a commitment to delivering exceptional service. Responsibilities: • Manage shared email inboxes by reviewing messages and redirecting them to the appropriate Customer Service Coordinator. • Analyze and resolve errors in customer orders, ensuring accuracy and timely correction. • Address and triage support tickets post-implementation, providing effective resolutions. • Handle inbound and outbound calls to assist customers with inquiries and concerns. • Perform precise data entry tasks to maintain accurate records and documentation. • Collaborate with team members to solve complex issues while maintaining a positive approach. • Deliver outstanding service by addressing customer needs with professionalism and efficiency. • Proactively identify and resolve ambiguities to improve processes and customer satisfaction. • Maintain a strong work ethic and contribute to the team's overall success.
2026-03-23T00:00:00Z

Customer Service Representative

Pearl, MS
onsite
Contract / Temporary to Hire
23 - 25 USD / Hourly
We are looking for a detail-oriented and organized Customer Service Representative to join our team in Jackson, Mississippi. In this short-term contract to permanent position, you will play a vital role in ensuring exceptional customer experiences while providing administrative support. If you thrive in a fast-paced environment and have a passion for delivering great service, we encourage you to apply. Responsibilities:• Respond promptly and professionally to inbound and outbound customer inquiries via phone and email.• Accurately process customer orders and ensure timely entry into the system.• Provide administrative assistance, including maintaining organized records and documentation.• Verify and approve invoices while resolving any discrepancies.• Deliver outstanding customer service by addressing client concerns and providing solutions.• Collaborate with other team members to support daily operations and meet company goals.• Utilize Microsoft Excel to create and update reports as needed.• Ensure all billing and invoicing tasks are completed accurately and efficiently.• Maintain a high level of attention to detail in all tasks to ensure accuracy and quality.• Support call center operations by handling a high volume of calls with professionalism.
2026-03-24T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Temporary
13 - 13 USD / Hourly
We are looking for an experienced Senior Business Operations Coordinator to join our team in Eden Prairie, Minnesota. In this role, you will play a critical part in overseeing and optimizing business processes while ensuring operational efficiency. This is a long-term contract position within the health insurance industry, offering an excellent opportunity to contribute to impactful projects and collaborate with a dynamic team. Responsibilities: • Coordinate day-to-day business operations to ensure smooth and efficient workflows. • Manage hiring processes and liaise with offshore teams to meet staffing requirements. • Oversee tasks related to TRICARE and NIS processes, ensuring compliance and accuracy. • Collaborate with cross-functional teams to streamline operations and improve overall efficiency. • Monitor and analyze operational metrics to identify areas for improvement and implement solutions. • Support the development and execution of business strategies to achieve organizational goals. • Ensure proper documentation and reporting for all operational activities. • Facilitate effective communication between departments to align objectives and resolve issues. • Train and mentor team members to enhance their skills and knowledge. • Contribute to special projects and initiatives as needed.
2026-03-25T00:00:00Z

Customer Service Representative

New York, NY
onsite
Contract / Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in New York, New York. In this role, you will be responsible for providing exceptional service to clients and handling administrative tasks efficiently. This is a Contract to permanent position, offering a chance to grow within the Real Estate industry while working onsite for at least three days a week. Responsibilities: • Respond to inbound client calls with professionalism and resolve inquiries promptly. • Manage customer interactions through email correspondence, ensuring accurate and timely communication. • Perform data entry tasks to update and maintain records efficiently. • Schedule appointments and coordinate meetings as needed. • Utilize Microsoft Excel and Word to create reports and track relevant information. • Handle inbound and outbound calls to address customer needs effectively. • Process orders and ensure accuracy in entry and follow-ups. • Work collaboratively with the team to ensure seamless service delivery. • Leverage Yardi software to manage property-related tasks and operations. • Maintain a high level of organization and attention to detail in all tasks.
2026-03-25T00:00:00Z

Customer Service Representative

Greenville, SC
onsite
Contract / Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Greenville, South Carolina. In this Contract to permanent role, you will play a key part in ensuring customer satisfaction by managing orders, addressing inquiries, and maintaining accurate records. This position requires strong organizational skills, attention to detail, and the ability to effectively manage time in a fast-paced environment. Responsibilities: • Engage with customers to provide information about products and assist with order inquiries. • Process and input customer orders accurately into the system. • Act as a floater to support various administrative and operational tasks as needed. • Collaborate with distributors to ensure timely processing and delivery of orders. • Handle inbound and outbound calls to address customer needs and resolve issues. • Maintain accurate records and ensure data integrity for all transactions. • Utilize numerical skills to calculate order details and verify information. • Monitor schedules and prioritize tasks to meet deadlines efficiently. • Communicate effectively with team members and customers to ensure smooth operations.
2026-03-25T00:00:00Z

Customer Service Representative

Vienna, VA
onsite
Temporary
18.5 - 19.5 USD / Hourly
We are searching for an energetic Customer Service Representative to join a reputable automotive dealership. In this role, you will serve as the primary point of contact for customers, providing prompt and professional assistance across a variety of dealership functions. Responsibilities<ul><li>Greet clients in person, by phone, and by email, delivering outstanding customer service at every interaction</li><li>Assess customer needs and advise on dealership services, vehicle features, and financing options</li><li>You will acquire practical experience in billing processes and delivering customer service</li><li>Coordinate service appointments, confirm schedules, and follow up with customers to ensure satisfaction</li><li>Resolve client questions, concerns, and complaints effectively with a positive attitude</li><li>Maintain accurate customer records and assist with clerical support as needed</li><li>Collaborate with sales, service, and finance departments to streamline the customer experience</li></ul>
2026-03-09T00:00:00Z

Customer Service Representative

Middleton, WI
remote
Temporary
19 - 21 USD / Hourly
*MUST BE LOCAL TO MADISON* We are looking for a motivated Customer Service Representative to join our team in Middleton, Wisconsin. In this 3 month contract role, you will play a vital part in delivering exceptional support to clients, ensuring their needs are met efficiently and professionally. This position is ideal for someone who thrives in fast-paced environments and values teamwork. Responsibilities:• Handle inbound and outbound calls with professionalism and courtesy, addressing customer inquiries and resolving issues.• Accurately process customer orders and ensure timely entry into the system.• Provide clear and effective communication to customers, offering solutions and assistance as needed.• Maintain detailed records of customer interactions, ensuring all documentation is complete and accurate.• Collaborate with team members to optimize customer service workflows and improve efficiency.• Monitor and address customer concerns promptly, ensuring satisfaction and loyalty.• Utilize call center tools and systems to manage customer interactions effectively.• Stay updated on company products and services to provide accurate information to customers.• Identify opportunities to enhance customer experiences and suggest improvements.• Adhere to company policies and procedures while delivering high-quality service.
2026-03-25T00:00:00Z

Customer Service Representative

Falls Church, VA
onsite
Temporary
22 - 23 USD / Hourly
Our company is seeking a customer-focused, detail-oriented Customer Service Representative to join our administrative and office support team. This essential role serves as the first line of contact for our clients and customers, handling inquiries with professionalism and efficiency. The ideal candidate has excellent communication skills, thrives in fast-paced environments, and is committed to delivering outstanding service. Able to work onsite Monday through Friday Responsibilities: <ul><li>Respond to customer inquiries via phone, email, and chat in a timely and courteous manner.</li><li>Resolve product or service issues by clarifying complaints, determining cause, and offering viable solutions.</li><li>Maintain detailed records of customer interactions, processing orders, forms, applications, and requests.</li><li>Collaborate with internal teams to support client satisfaction and issue resolution.</li><li>Meet established performance metrics for accuracy, handling time, and customer satisfaction.</li><li>Support other administrative duties, as needed.</li></ul>
2026-03-24T00:00:00Z

Customer Service Representative

Nampa, ID
onsite
Temporary
18 - 22 USD / Hourly
Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.
2026-03-23T00:00:00Z

Customer Service Representative

San Jose, CA
onsite
Contract / Temporary to Hire
26.125 - 30.25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in San Jose, California. In this Contract to permanent position, you will play a vital role in assisting prospective students by providing accurate information about our programs and guiding them through the admissions process. This opportunity is perfect for someone who thrives in a fast-paced environment and enjoys building strong relationships with customers. Responsibilities: • Handle inquiries from prospective students, providing detailed information about program offerings, entrance requirements, and academic standards. • Respond promptly to web inquiries and incoming calls, ensuring all potential students receive accurate and timely information. • Proactively identify and engage new leads when not addressing outstanding inquiries or working with current prospects. • Follow up with individuals who did not schedule or attend interviews, as well as those who did not complete the enrollment process. • Conduct interviews with students, adhering to company policies and utilizing approved materials during the process. • Assist students in matching their needs and goals with suitable programs, offering guidance on the college’s benefits and advantages. • Collaborate with admissions management to ensure they are informed about the motivations and concerns of potential students. • Act as a liaison between students and the campus, helping them complete enrollment forms and ensuring compliance with documentation requirements. • Mentor and advise students, helping them identify their unique skills and interests to support their academic and career goals. • Address routine inquiries and resolve minor issues, ensuring satisfaction for students while complying with company policies and legal requirements.
2026-03-04T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary
19 - 22 USD / Hourly
Our client, a respected organization, is seeking a professional and empathetic Customer Service Representative to join their team. This position is ideal for someone who excels at communication, problem-solving, and providing outstanding service in a fast-paced environment. Key Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, and in-person.</li><li>Provide information about products, services, and programs.</li><li>Resolve customer concerns, escalate complex issues as necessary, and ensure customer satisfaction.</li><li>Accurately document all customer interactions and follow up as needed.</li><li>Collaborate across teams to ensure seamless service delivery.</li><li>Support additional administrative tasks as required.</li></ul>
2026-03-06T00:00:00Z

Customer Service Representative

San Leandro, CA
onsite
Temporary
24.7 - 28.6 USD / Hourly
We are seeking an experienced and dedicated Customer Service Representative (CSR) for a temp-to-hire opportunity in San Leandro. The ideal candidate is reliable, highly responsive, detail-oriented, and an enthusiastic team player. Experience in order processing and cross-functional communication is strongly desired. Key Responsibilities:<ul><li>Order Processing: Review incoming orders, ensure data accuracy (ATP), document exceptions and special notes. Communicate proactively with transportation, sales, and warehouse teams to maintain seamless daily workflows.</li><li>Customer Experience: Deliver timely and professional updates related to orders. Serve as the company’s representative for customer inquiries via phone, email, or chat, ensuring customers feel heard and informed.</li><li>Issue Resolution: Proactively identify and help resolve customer issues, escalating complex cases when needed. Leverage product and process knowledge to build trust and deliver accurate, reliable support.</li><li>Attention to Detail: Guarantee data accuracy in all customer and order inputs. Strive for continuous process improvement and share recommended changes with leadership.</li><li>Reliability: Consistently demonstrate commitment to team goals and company values. Contribute positively to the department’s overall success.</li></ul>
2026-03-21T00:00:00Z

Customer Service Representative

Oakland, CA
onsite
Temporary
20 - 22 USD / Hourly
Acts as the primary point of contact for clients, resolving inquiries and ensuring positive customer experiences.Key Responsibilities:<ul><li>Handle incoming calls, emails, or chats</li><li>Address questions, complaints, and issues</li><li>Process orders, returns, or service requests</li><li>Maintain updated customer records</li><li>Escalate complex cases to supervisors</li></ul>
2026-03-06T00:00:00Z