We are looking for an experienced Collections Specialist to join our team on a contract basis in Raleigh, North Carolina. In this role, you will be responsible for managing outstanding invoices and ensuring timely payments from clients. This position involves engaging in precise yet firm communication with clients to resolve overdue balances and maintain accurate records. This is a contract opportunity with an expected duration of 30-60 days.<br><br>Responsibilities:<br>• Review and manage a portfolio of outstanding invoices, ensuring timely collection of payments.<br>• Communicate with clients regarding overdue accounts, providing clear explanations and addressing any concerns.<br>• Utilize FieldEdge system to locate and send necessary invoice documentation to clients.<br>• Follow up with clients to confirm receipt of invoices and secure payment commitments.<br>• Handle challenging conversations with persistence to negotiate payment arrangements.<br>• Maintain accurate records of collection activities and update the system with relevant information.<br>• Collaborate with internal teams to draft and deliver correspondence to clients regarding past-due accounts.<br>• Leverage Microsoft Excel to analyze and track billing and collection data.<br>• Adhere to company policies and procedures while ensuring compliance with collection regulations.
<p>We are looking for a skilled Collections Specialist to join our team on a Part-time, Contract basis. In this role, you will focus on managing commercial and consumer collections, ensuring timely payments, and maintaining strong customer relationships. This position is located in Plymouth, Minnesota, but allows for Remote work after training. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the collection of outstanding balances from commercial and consumer accounts.</p><p>• Communicate effectively with customers to resolve payment issues and negotiate payment plans.</p><p>• Analyze account histories to identify trends and address potential risks.</p><p>• Collaborate with internal teams to streamline billing and collection processes.</p><p>• Monitor and update account records to ensure accuracy and compliance.</p><p>• Create detailed reports on collection activities and account statuses.</p><p>• Handle disputes and escalate unresolved issues when necessary.</p><p>• Ensure compliance with industry regulations and company policies.</p><p>• Provide recommendations for improving collection strategies.</p><p>• Maintain attentive and courteous interactions with clients and team members.</p>
<p>We are looking for a skilled Collections Specialist to join our team in Henrico, Virginia. This Contract-to-permanent position offers an opportunity to work in a fast-paced and detail-oriented services environment, focusing on recovering past due real estate and property tax payments. Ideal candidates will bring expertise in collections processes and call center operations to manage high-volume interactions effectively. This opportunity offers hybrid options! </p><p><br></p><p>Responsibilities:</p><p>• Handle the collection of overdue real estate and property tax payments with professionalism and efficiency.</p><p>• Communicate with clients via phone, email, and other channels to resolve outstanding balances.</p><p>• Manage high-volume call center operations while maintaining exceptional customer service standards.</p><p>• Utilize established credit and collection procedures to negotiate payment plans and settlements.</p><p>• Track and document all interactions and transactions accurately in the system.</p><p>• Collaborate with internal teams to address disputes and ensure timely resolution.</p><p>• Identify and escalate complex cases to appropriate departments for further action.</p><p>• Monitor account statuses and provide regular updates to management.</p><p>• Maintain compliance with legal regulations and company policies during all collection activities.</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Saint Louis, Missouri. The ideal candidate will play a vital role in managing various collections processes, ensuring timely payments, and maintaining accurate financial records. This position requires strong attention to detail and excellent communication skills to handle both commercial and consumer accounts effectively.<br><br>Responsibilities:<br>• Manage and oversee the collections process for commercial and consumer accounts.<br>• Communicate with clients to resolve payment delays and negotiate payment arrangements.<br>• Post payments accurately and update financial records in the system.<br>• Utilize NetSuite to track collections activities and maintain account information.<br>• Ensure compliance with company policies and regulations during all collection activities.<br>• Collaborate with billing teams to identify discrepancies and reconcile accounts.<br>• Prepare detailed reports on collection status and outstanding balances.<br>• Work closely with credit teams to assess risk and recommend actions for delinquent accounts.<br>• Monitor aging accounts and follow up consistently to reduce outstanding balances.
We are looking for a skilled and dedicated Collections Specialist to join our team in Alpharetta, Georgia. In this position, you will be responsible for managing customer accounts, ensuring timely payments, and resolving billing issues. If you thrive in a fast-paced environment and excel in B2B collections, we invite you to apply.<br><br>Responsibilities:<br>• Oversee a portfolio of customer accounts, ensuring the efficient collection of outstanding balances.<br>• Record and manage collection activities using Oracle with precision and compliance to company policies.<br>• Investigate and address discrepancies in payments, billing errors, and short payments to achieve resolution.<br>• Work collaboratively with Sales, Customer Service, and Accounting teams to resolve disputes and maintain customer satisfaction.<br>• Prepare and analyze aging reports, identifying trends and sharing updates with management regarding collection progress.<br>• Recommend appropriate actions for delinquent accounts, including escalation, write-offs, or legal measures.<br>• Build and maintain positive relationships with customers while enforcing payment terms and policies.
We are looking for a skilled Collections Specialist to join our team in Henrico, Virginia. This Contract-to-Permanent position offers an excellent opportunity to utilize your expertise in managing past-due accounts, particularly in real estate and property taxes. The ideal candidate will thrive in a fast-paced, high-volume environment while maintaining professionalism and delivering exceptional customer service.<br><br>Responsibilities:<br>• Contact clients regarding overdue real estate and property tax payments to negotiate repayment plans.<br>• Manage a high volume of accounts in a fast-paced call center environment.<br>• Utilize advanced collection techniques to resolve outstanding balances efficiently.<br>• Respond promptly to customer inquiries and provide accurate information about account statuses.<br>• Collaborate with internal teams to address discrepancies and ensure payment accuracy.<br>• Maintain detailed records of all communications and transactions with clients.<br>• Adhere to company policies and regulatory requirements while conducting collections activities.<br>• Analyze account data to identify trends and recommend strategies for improving collections processes.<br>• Deliver exceptional service during all interactions to foster positive relationships with clients.
We are looking for a dedicated Collections Specialist to join our team in Minneapolis, Minnesota. In this contract role, you will be responsible for managing accounts receivable, ensuring timely collections, and fostering productive relationships with clients. This position offers an excellent opportunity to utilize your expertise with GetPaid software and Excel skills in a dynamic environment within the printing and publishing industry.<br><br>Responsibilities:<br>• Oversee accounts receivable processes to ensure timely collection of outstanding payments and maintain financial accuracy.<br>• Utilize GetPaid software for tracking, managing, and reporting on collections activities.<br>• Communicate professionally with clients to address billing issues and ensure timely payment resolutions.<br>• Investigate and resolve payment discrepancies to maintain accurate and up-to-date financial records.<br>• Monitor aged receivables and identify accounts requiring additional follow-up or escalation.<br>• Collaborate with internal teams to ensure alignment on payment terms and collection strategies.<br>• Provide detailed updates to management on collection progress and accounts receivable performance.<br>• Maintain a customer-focused approach while fostering positive client relationships during collections activities.<br>• Adhere to company policies and industry standards in all collection processes.
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
<p>Our client is seeking a dedicated <strong>Collections Specialist </strong>to join their team in <strong>Berkeley Heights, NJ </strong>for a hybrid opportunity<strong>.</strong> In this Contract-to-permanent position, you will play a key role in ensuring timely and accurate collection processes for both commercial and consumer accounts. This opportunity is ideal for professionals with expertise in credit and collections who thrive in a fast-paced environment.</p><p><br></p><p><strong>Collections Specialist Responsibilities:</strong></p><p>• Manage collection activities for commercial and consumer accounts, ensuring timely payments and resolving outstanding balances.</p><p>• Communicate effectively with clients to negotiate payment plans and address account discrepancies.</p><p>• Utilize credit and collection processes to maintain accurate financial records and minimize overdue accounts.</p><p>• Analyze customer billing and payment histories to identify potential risks and develop strategies for resolution.</p><p>• Maintain detailed documentation of collection efforts and interactions with clients.</p><p>• Collaborate with internal teams to streamline billing and collection processes.</p><p>• Prepare detailed reports on account statuses and collection progress using Microsoft Excel.</p><p>• Apply advanced Excel formulas to analyze financial data and generate insights.</p><p><br></p>
<p>We are looking for a detail-oriented, bilingual, Spanish speaking, Collections Specialist to join our team in Henrico, Virginia. This Contract to permanent position is ideal for someone with strong communication skills and a background in commercial and consumer collections. The role involves managing past-due real estate and property tax accounts while providing excellent customer service in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Contact clients to address overdue real estate and property tax accounts and arrange payment plans.</p><p>• Monitor and follow up on outstanding balances to ensure timely resolution of payment issues.</p><p>• Utilize call center tools to manage high volumes of customer interactions efficiently.</p><p>• Collaborate with internal teams to investigate and resolve disputes related to billing and collections.</p><p>• Maintain accurate records of all customer communications and payment agreements.</p><p>• Ensure compliance with relevant laws and company policies during collection activities.</p><p>• Provide exceptional customer service while handling sensitive financial matters.</p><p>• Analyze account histories to identify trends and recommend improvements to collection strategies.</p><p>• Respond promptly to customer inquiries regarding account balances and payment terms.</p><p>• Contribute to team goals by meeting or exceeding collection targets.</p>
We are looking for a dedicated Collections Specialist to join our team in Chicago, Illinois. In this role, you will focus on managing and resolving outstanding accounts while ensuring compliance with established policies and procedures. This is a Contract to permanent position, offering an excellent opportunity for growth in a fast-paced environment.<br><br>Responsibilities:<br>• Manage and oversee collection efforts for both commercial and consumer accounts.<br>• Communicate with clients to resolve outstanding balances and negotiate payment plans.<br>• Monitor and maintain accurate records of customer accounts and payment histories.<br>• Collaborate with internal teams to address billing discrepancies and ensure timely resolutions.<br>• Analyze account data to identify trends and implement effective collection strategies.<br>• Ensure compliance with company policies and legal regulations related to credit and collections.<br>• Prepare detailed reports on collection activities and account statuses for management review.<br>• Utilize industry-standard collection processes to achieve targets and reduce outstanding balances.<br>• Provide exceptional customer service while handling sensitive financial matters.
We are looking for a detail-oriented Collections Specialist to join our team in New Berlin, Wisconsin. This role involves managing customer accounts, ensuring timely payments, and providing exceptional service to resolve outstanding balances. The ideal candidate will bring expertise in accounts receivable and collections processes, along with strong communication skills.<br><br>Responsibilities:<br>• Follow up with customers to address overdue accounts and negotiate payment arrangements.<br>• Maintain accurate records of all collection activities and account statuses.<br>• Handle inbound calls to assist customers with billing inquiries and payment concerns.<br>• Provide backup support for cash application processes to ensure smooth financial operations.<br>• Collaborate with internal teams to resolve discrepancies and improve collection outcomes.<br>• Monitor account aging reports to identify and prioritize collection efforts.<br>• Communicate professionally and effectively with customers to maintain positive relationships.<br>• Ensure compliance with company policies and relevant regulations during collection activities.
We are looking for an experienced Collections Specialist to join our team in DFW Airport, Texas. In this Contract-to-Permanent position, you will play a crucial role in managing and resolving both commercial and consumer accounts, ensuring timely payments and maintaining accurate records. This opportunity is ideal for professionals with a strong background in credit and billing collections.<br><br>Responsibilities:<br>• Handle commercial and consumer collection accounts, ensuring timely resolution of outstanding balances.<br>• Communicate effectively with clients to address billing discrepancies and negotiate payment terms.<br>• Monitor account activity and proactively identify overdue payments.<br>• Maintain detailed and accurate records of all collection activities.<br>• Collaborate with internal teams to verify account information and resolve disputes.<br>• Prepare and generate reports on collection performance and account statuses.<br>• Follow established protocols and compliance standards in all collection efforts.<br>• Develop strategies to improve recovery rates and reduce outstanding debt.<br>• Provide exceptional customer service while addressing payment concerns.<br>• Stay updated on industry best practices and regulations related to collections.
We are looking for a skilled Collections Specialist to join our team in Westlake, Texas, on a Contract-to-Permanent basis. In this role, you will play a vital part in managing and resolving outstanding accounts while fostering positive relationships with customers. This position offers an excellent opportunity for individuals with strong analytical and communication skills to thrive in a dynamic environment.<br><br>Responsibilities:<br>• Analyze customer account statements to identify inaccuracies or discrepancies and develop solutions to resolve them.<br>• Investigate and address reasons for non-payment, working collaboratively with customers to facilitate timely resolution.<br>• Manage a portfolio of 200–250 business-to-business (B2B) accounts weekly, ensuring consistent follow-ups and progress tracking.<br>• Guide customers in addressing billing issues and adhering to payment terms through clear and tactful communication.<br>• Maintain accurate and up-to-date account records within the company’s system, utilizing NetSuite for data management.<br>• Organize and analyze data using Microsoft Excel, applying basic formulas and formatting as needed.<br>• Document all account activities and resolutions to ensure a comprehensive record of interactions.<br>• Monitor payment schedules and work towards bringing accounts back into compliance with agreed terms.<br>• Provide regular updates and reports on account statuses to relevant stakeholders.
<p>Financial organization located in Pittsburgh, PA is seeking a Mortgage Collections Specialist! This role will be focused on contacting borrowers to collect on past due mortgage payments, review loan documents for correct contact information and answering incoming calls. The Mortgage Collections Specialist will also be responsible for setting up and reviewing payment plans, documenting all communication and communication attempts with the borrower, escalating complex issues to managers, and answering questions from borrowers pertaining to their mortgage.</p><p><br></p><p>This is a contract role, however there is a possibility for this to evolve into a full-time position!</p><p><br></p><p>The Mortgage Collection Specialist would work onsite at their Pittsburgh Office located in downtown Pittsburgh. The hours would be 40 hours per week during normal business hours, Monday through Friday.</p><p><br></p><p>Job responsibilities:</p><ul><li>Contact borrowers to address delinquent loans and explore communication options</li><li>Meet performance goals, including call and response metrics</li><li>Document interactions, arrangements, and follow-up plans thoroughly in the system</li><li>Maintain compliance with laws, policies, and industry standards in account management</li><li>Research loan records, resolve issues, and ensure accurate data maintenance</li><li>Perform related tasks and projects as assigned</li><li>Help identify and manage risks encountered during daily responsibilities</li><li>Adhere to regulatory guidelines and company compliance protocols</li></ul><p>If you have a strong customer service background, a mortgage background and/or a strong collections background, you are encouraged to apply! Candidates must have excellent communication skills (both oral and written), be very organized, and able to document conversations. Prior experience working in the banking, financial services or mortgage industry is highly preferred! Specific qualifications are as follows: </p><ul><li>Proficiency in commercial collections, mortgage collections or consumer collections is highly preferred</li><li>Familiarity with mortgage lending processes is beneficial</li><li>Understanding of mortgage and financial systems is preferred</li><li>Ability to use Microsoft Excel and Microsoft Word</li></ul><p>If you are interested in being considered for this Mortgage Collections position, please apply online via the Robert Half website. After applying online, please call 412-471-5946 and ask to speak with Aimee, Carrie or Dan to confirm your application was received. Please reference job #03730-0013301435 when calling! We also recommend applying on the Robert Half website or using the Robert Half app. </p>
We are looking for a dedicated Collections Specialist to join our team in Portland, Maine. In this long-term contract role, you will play a key part in managing and improving our credit and collections processes, ensuring timely payments and maintaining strong relationships with clients. This position offers an excellent opportunity to contribute to a dynamic legal industry environment.<br><br>Responsibilities:<br>• Oversee and execute commercial and consumer collections activities to ensure timely resolution of outstanding balances.<br>• Manage credit and collections processes, including reviewing accounts and analyzing payment histories.<br>• Collaborate with clients and internal teams to address billing concerns and develop payment solutions.<br>• Maintain accurate records of collection activities and update account statuses in the system.<br>• Monitor delinquent accounts and implement strategies to reduce overdue balances.<br>• Communicate effectively with customers to resolve disputes and clarify payment terms.<br>• Ensure compliance with legal and regulatory requirements in all collection efforts.<br>• Prepare detailed reports on collections performance and provide recommendations for process improvements.<br>• Support billing collection operations by identifying and addressing discrepancies.<br>• Assist in developing policies and procedures to streamline collection workflows.
• Build and maintain strong relationships with key customers throughout the Accounts Receivable process.<br>• Engage with our valued customers via outbound phone calls and email to collect on payments owed.<br>• Perform account reconciliations as needed to ensure accounting records are aligned.<br>• Partners with our branch managers and regional managers to align on appropriate payment strategies for past due accounts<br>• Achieve accounts receivable KPI’s, including daily call volume, and accounts receivable percent over 60 days.<br>• Understands and communicates the account receivables policy.<br>• Effectively resolves issues in a positive, professional manner.<br>• Communicate effectively in a prompt courteous and customer-oriented manner<br>• Drive innovative solutions on past-due accounts where standard accounts receivable procedures have failed<br>• Analysis of any changes in payment patterns and recommend customers for credit evaluation.<br>• Refers uncollectable past due accounts to Credit Manager for review of possible collection or bade debt write off<br>• Ensures accurate customer files and customer billing information is up to date<br>• Responds to bankruptcy notices, returned checks, uncashed checks and bank credit card disputes<br>• Other duties as assigned.<br>Qualifications<br><br>• 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.<br>• You are detail-oriented, have a passion for customer service and strong interpersonal skills<br>• You want to be a great team player and possess the ability to collaborate and adapt in partnering with stakeholders across the business.<br>• You are self-motivated, goal-oriented, possess the ability to learn quickly and work effectively in a fast-paced work environment.<br>• Experience in handling a large volume, small dollar portfolio<br>• Excellent communication and interpersonal skills, including the ability to negotiate satisfactory business resolutions<br>• You are self-motivated, customer-centric, and highly organized.<br>• Experience reconciling AR accounts a plus.<br>• Experience training, mentoring other team members a plus.<br>• Ability to handle confidential or sensitive information with discretion<br>• Microsoft office: Excel and Word<br>• Experience with Davisware Global Edge is a plus<br>• Must pass a pre-employment drug screen and criminal background check
<p>We are seeking a proactive and detail-oriented Collections Specialist. This role is responsible for managing the collection of outstanding accounts receivable, maintaining positive customer relationships, and ensuring timely resolution of payment issues. The ideal candidate will have strong communication skills, a customer-focused mindset, and a solid understanding of credit and collections processes.</p><p><br></p><p>Key Responsibilities: </p><ul><li>Monitor and manage assigned customer accounts to ensure timely payment</li><li>Contact customers via phone, email, and mail to follow up on past-due invoices</li><li>Investigate and resolve payment discrepancies and disputes</li><li>Maintain accurate records of collection activities and customer communications</li><li>Collaborate with internal departments to resolve billing issues</li><li>Recommend accounts for escalation, credit hold, or third-party collections when necessary</li><li>Prepare aging reports and provide updates to management on collection status</li><li>Assist with month-end closing and reporting of AR balances</li><li>Ensure compliance with company policies and applicable regulations</li><li>Support audits by providing documentation related to collections and AR</li></ul><p><br></p>
<p>We are looking for a skilled Collections Specialist to manage and improve business-to-business accounts receivable processes. This is a permanent position with standard Monday-Friday business hours. This role requires a proactive approach to handling complex and overdue accounts while ensuring smooth communication with clients. The ideal candidate will be dedicated to resolving outstanding balances efficiently and contributing to the overall financial health of the organization. The ideal candidate is someone with 2-3+ years of collections experience. </p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough follow-ups on overdue accounts to ensure timely payment.</p><p>• Manage and resolve challenging or complex collections cases with persistence and professionalism.</p><p>• Maintain accurate records of collection activities and update account statuses regularly.</p><p>• Perform comprehensive clean-up of accounts receivable and collections data to streamline processes.</p><p>• Collaborate with clients to address billing discrepancies and negotiate payment arrangements.</p><p>• Transition from intensive collections efforts to softer approaches as accounts stabilize.</p><p>• Utilize multiple systems effectively to track and manage collection activities.</p><p>• Prepare detailed reports on collection performance and outstanding balances.</p><p>• Communicate effectively with internal teams regarding account statuses and customer concerns.</p><p><br></p><p>They do offer a full benefits package: medical/dental/vision, 401K, PTO, paid holidays, and a wonderful flexible team! </p>
<p>Are you a detail-oriented problem solver who thrives in fast-paced environments? Do you have a knack for building relationships and resolving financial challenges in a positive and professional manner? If you answered yes, we have the perfect opportunity for YOU!</p><p><br></p><p>As a <strong>Collections Specialist</strong>, you’ll manage receivables and focus on engaging with customers to ensure timely payment of outstanding invoices. You’ll navigate sensitive situations with tact, resolve complex account issues, and contribute directly to the success of our team by maintaining excellent customer relationships.</p><p><br></p><ul><li>Take ownership of the collections process with creativity and professionalism (Source: RH Acronym Guide).</li><li>Communicate effectively with clients via phone, email, and other platforms to resolve past-due accounts.</li><li>Analyze account discrepancies, collaborate with internal teams, and provide solutions to keep everything running smoothly.</li><li>Maintain accurate records and deliver regular reports on collections activity and account success.</li></ul><p><br></p>
<p>• The Billing, Credit & Collections Specialist generates project invoice transactions and oversees assigned Accounts Receivable (A/R) Collections, ensuring the integrity and accuracy of A/R transactions</p><p>• Manage the processing of cash receipts daily; monitor client accounts regularly and identify and pursue delinquent accounts</p><p>• Research and resolve payment discrepancies, short pays, and customer disputes in a professional manner</p><p>• Enter invoices to supplier portals</p><p>• Collaborate with the sales, customer service, and finance teams to resolve billing issues</p><p>• This position interacts closely with the company’s Proposals & Contracts and Project Management teams, and has high visibility across the organization, driving company operations for billing and collections</p><p>• Independently lead the Collections function to ensure prompt and orderly collection of billed transactions; regularly engage within the Company (Finance, Project Managers, Business Development, etc.) and with external customers to elevate A/R Collections to an optimal level</p><p>• Tactfully & extensively communicate (phone and email) to critical and sizeable clients seeking payment on funds owed for work completed</p><p>• Prepare and issue monthly invoices for all billable projects and costs, including hourly, unit, and pass-through; guarantee timely and accurate tracking of customer contracts, change orders, and service invoices; meet departmental billing deadlines</p><p>• Prepare monthly client financial summaries and estimates, and report KPI type data on A/R, cash collections, and days sales outstanding (DSO) to the Senior Leadership Team within the Company</p><p>• Responsible for account reconciliation and analysis for balance sheet accounts including but not limited to cash and accounts receivable</p><p>• Research, review, obtain approval (as needed), and process credit memo requests, and support Project Management with customer billing inquiries; research unpaid or disputed amounts and engage Proposals & Contracts, Project Management, and Finance departments to lead resolution and correction of customer issues and billing errors</p><p>• Responsible for analyzing the creditworthiness of prospective and current customers and make recommendations for credit limit and payment terms.</p><p>• Examining credit history using credit agency tools (D& B) and evaluating potential risks</p><p>• Provide year-end support of auditor requirements, which may include research and reconciliation; perform additional assignments, as directed by Finance Manager</p><p>• Participate in efforts to achieve department and company goals</p><p>• Create and update suppliers</p><p>• Performs other duties as assigned</p><p>• Crosstrain within the accounting department</p><p><br></p>
<p>We are looking for a detail-oriented Accounts Receivable Collections Specialist to join our team in Northern Kentucky. In this role, you will be responsible for managing customer accounts, ensuring timely payments, and maintaining accurate financial records. This position is vital to maintaining the company's financial health and requires strong communication and analytical skills.</p><p><br></p><p>Responsibilities:</p><p>• Implement effective strategies to recover outstanding payments and minimize overdue accounts.</p><p>• Evaluate customer accounts to identify potential risks associated with overdue receivables.</p><p>• Regularly review account details to address issues such as late payments or non-payment.</p><p>• Conduct timely collection calls to manage assigned accounts and ensure payments are received.</p><p>• Reconcile vendor statements to confirm accurate accounting records.</p><p>• Approve or release customer orders held by the system based on payment status.</p><p>• Maintain an organized and up-to-date accounts receivable aging report for all assigned accounts.</p><p>• Calculate monthly finance charges in alignment with company credit policy.</p><p>• Investigate and resolve payment discrepancies while negotiating payment plans with delinquent accounts.</p>
We are looking for an experienced AR/Collections Specialist to join our team in Palm Beach Gardens, Florida. This Contract-to-Permanent position offers an opportunity to contribute to maintaining healthy customer accounts by monitoring past due invoices and credit risks. The role requires close collaboration with Customer Service and Sales teams to deliver top-notch service and ensure corporate goals are met.<br><br>Responsibilities:<br>• Monitor customer accounts and consistently follow up on overdue payments to minimize credit risks.<br>• Investigate and resolve customer disputes, complaints, and short payments promptly.<br>• Respond efficiently to inquiries from both internal and external stakeholders via email and other channels.<br>• Collaborate daily with Customer Service and Sales teams to address account-related issues.<br>• Build and maintain strong relationships with key customers to ensure smooth communication.<br>• Keep detailed documentation of customer interactions and collection efforts using designated tools.<br>• Escalate unresolved issues or high-risk accounts to management for further action.<br>• Review accounts daily to assess credit limits and release orders placed on hold.<br>• Suggest adjustments to credit limits based on account analysis and business requirements.<br>• Support management with administrative tasks, ad-hoc reports, and continuous improvement projects.
<p>Our Cranston based client is looking to add a motivated and detail-oriented Collections Specialist to their growing team. In this role, you will be responsible for managing outstanding AR balances, contacting customers for payment, resolving billing issues and ensuring timely collection of outstanding balances. </p><p><br></p><p>What you can expect on a daily basis:</p><p><br></p><p>• Contact customers via phone, email, and written communication to follow up on past-due invoices.</p><p>• Maintain accurate and up-to-date records of all collection activity and communications.</p><p>• Resolve customer billing issues and disputes promptly and professionally.</p><p>• Prepare and send out account statements, collection letters, and payment reminders.</p><p>• Recommend accounts for further action or escalation when necessary.</p><p>• Process payments and post to customer accounts as needed.</p><p><br></p><p><br></p>
<p>A Hospital in Los Angeles is seeking a Medical Collections Specialist with experience in credit balances. The Medical Collections Specialist must be successful with investigating, tracking, and resolving denied medical insurance claims. The Medical Collections Specialist must have 2 years medical billing and medical insurance collections experience,</p><p><br></p><p>Responsibilities:</p><p><br></p><p>1. Investigating and resolving denied claims from various insurance providers.</p><p>2. Reviewing credit balances and denials management. </p><p>3. Conduct thorough and detailed review of patient bills, insurance benefits, and medical records to identify discrepancies and ensure proper billing.</p><p>4. Follow up on outstanding claim denials and secure reimbursement where possible.</p><p>5. Liaise with insurance companies, healthcare providers, and patients to rectify claims denials and resolve discrepancies.</p><p>6. Responsible for identifying patterns and trends in claim denials and propose solutions for reducing denial rates.</p><p>7. Submit appeals and reconsideration requests to insurance companies for denied claims.</p><p>8. Strong understanding of HMO and PPO. </p>
