We are looking for a detail-oriented Collections Specialist to join our team in New Berlin, Wisconsin. This role involves managing customer accounts, ensuring timely payments, and providing exceptional service to resolve outstanding balances. The ideal candidate will bring expertise in accounts receivable and collections processes, along with strong communication skills. Responsibilities: • Follow up with customers to address overdue accounts and negotiate payment arrangements. • Maintain accurate records of all collection activities and account statuses. • Handle inbound calls to assist customers with billing inquiries and payment concerns. • Provide backup support for cash application processes to ensure smooth financial operations. • Collaborate with internal teams to resolve discrepancies and improve collection outcomes. • Monitor account aging reports to identify and prioritize collection efforts. • Communicate professionally and effectively with customers to maintain positive relationships. • Ensure compliance with company policies and relevant regulations during collection activities.

• Proven experience in accounts receivable and collections roles. • Strong understanding of collection processes and strategies. • Excellent communication and negotiation skills. • Ability to handle inbound calls with professionalism and problem-solving abilities. • Proficiency in maintaining detailed and accurate records. • Familiarity with financial systems and tools for collections and cash applications. • High level of organizational skills and attention to detail. • Knowledge of relevant regulations and compliance standards.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

New Berlin, WI
onsite
Permanent
58000.00 - 60000.00 USD / Yearly
We are looking for a detail-oriented Collections Specialist to join our team in New Berlin, Wisconsin. This role involves managing customer accounts, ensuring timely payments, and providing exceptional service to resolve outstanding balances. The ideal candidate will bring expertise in accounts receivable and collections processes, along with strong communication skills. Responsibilities: • Follow up with customers to address overdue accounts and negotiate payment arrangements. • Maintain accurate records of all collection activities and account statuses. • Handle inbound calls to assist customers with billing inquiries and payment concerns. • Provide backup support for cash application processes to ensure smooth financial operations. • Collaborate with internal teams to resolve discrepancies and improve collection outcomes. • Monitor account aging reports to identify and prioritize collection efforts. • Communicate professionally and effectively with customers to maintain positive relationships. • Ensure compliance with company policies and relevant regulations during collection activities.
2025-09-03T14:48:45Z