We are looking for a skilled Media Buyer to join our team in Wilmington, Delaware. In this role, you will oversee media planning and buying strategies across multiple brands, ensuring campaigns are executed effectively and align with organizational goals. This position offers an exciting opportunity to collaborate with internal teams and external partners while driving impactful media initiatives.<br><br>Responsibilities:<br>• Lead the development and execution of media planning strategies tailored to targeted campaigns across various brands.<br>• Create and manage RFPs, tactical media plans, and vendor selection processes, including presentations to stakeholders.<br>• Provide strategic recommendations on media channel selection, partner alignment, and budget allocation.<br>• Supervise onboarding processes for media partners and ensure the optimization of campaign performance.<br>• Collaborate with internal teams and external media partners to launch campaigns, analyze reports, and implement changes as needed.<br>• Maintain detailed media flowcharts and oversee the creation of traffic workbooks and creative asset trackers.<br>• Manage technical aspects such as creative asset specifications, brand safety protocols, and ad verification tools.<br>• Ensure all campaigns comply with industry regulations and internal organizational standards.<br>• Support partner negotiations and foster long-term relationships with media vendors.
<p>We are seeking a detail-oriented Tax Manager who can lead and manage multiple tax functions and prepare/review complex tax returns. The ideal candidate for this role will be responsible for overseeing the preparation and filing of federal, state, and local tax returns, managing audits by tax authorities, resolving tax issues, preparing intercompany journal entries, improving tax procedures, identifying tax-saving opportunities, mitigating tax risks, researching business initiatives, including mergers, acquisitions, and new market expansions. To be successful in this role, the Tax Manager must have in-depth knowledge of tax laws and regulations, strong analytical and problem-solving skills, and the ability to manage multiple priorities and meet deadlines.</p><p><br></p><p>What you get to do everyday</p><p>· Prepare tax journal entries, ensuring compliance within tax provisions</p><p>· Identify and mitigate tax risks</p><p>· Develop and implement strategic tax planning</p><p>· Review tax returns and quarterly/yearly projections</p><p>· Maintain and update the organization’s tax policies and documentation</p><p>· Assist with SOX documentation</p><p>· Review and analyze financial statements</p><p>· Monitor and interpret changes in tax legislation</p><p>· Coordinate tax audits</p><p>· Oversee special tax related projects</p>
<p>We are hiring a CMMC Level 2 Compliance Analyst to support a compliance initiative focused on implementing security controls, strengthening documentation, and aligning with federal cybersecurity standards. This role will lead CMMC Level 2 readiness activities, work cross-functionally with technical and non-technical teams, and ensure accurate tracking and documentation of control implementation. The ideal candidate has hands-on experience with framework-driven security compliance and strong analytical and documentation skills.</p>
We are looking for a skilled Category Manager 2 to oversee procurement activities and ensure efficient purchasing processes for software, services, and systems. This contract position is based in Houston, Texas, with an initial duration of three months, potentially extending up to five months. The role requires a strong background in purchasing and familiarity with procurement systems to deliver high-quality results.<br><br>Responsibilities:<br>• Execute procurement tasks related to software, services, and systems, ensuring compliance with company policies.<br>• Create and manage purchase requisitions, purchase orders, and contracts using established procurement systems.<br>• Collaborate with internal teams to understand business needs and align purchasing strategies accordingly.<br>• Negotiate pricing, terms, and conditions with suppliers to achieve cost-effective solutions.<br>• Monitor supplier performance to ensure timely delivery and adherence to agreements.<br>• Maintain detailed procurement documentation and records for audits and compliance purposes.<br>• Support internal audits and compliance reviews by providing required reports and documentation.<br>• Identify opportunities to optimize costs and enhance procurement processes.<br>• Ensure all procurement activities align with company policies and regulatory requirements.<br>• Build strong relationships with stakeholders and suppliers to facilitate smooth operations.
We are looking for a skilled and proactive Tier 2 Support Engineer to join our team in Canonsburg, Pennsylvania. In this role, you will leverage your technical expertise to troubleshoot and resolve complex IT issues, ensuring seamless functionality across servers, networks, and cloud systems. You will play a vital role in collaborating with clients and internal teams to provide efficient solutions and exceptional customer service.<br><br>Responsibilities:<br>• Provide advanced technical support by diagnosing and resolving issues related to servers, networks, and cloud systems.<br>• Manage and resolve escalated tickets and calls from Tier 1 support, ensuring timely and effective solutions.<br>• Assist Tier 1 support team with basic issues when necessary, offering guidance and expertise.<br>• Collaborate with team members to develop resolutions for customer challenges and document solutions.<br>• Take ownership of customer interactions and ensure thorough follow-up until issues are fully resolved.<br>• Maintain and update procedural documentation to reflect current practices and solutions.<br>• Participate in ongoing certification training to enhance technical skills and knowledge.<br>• Escalate complex issues to Tier 3 support when necessary and communicate critical incidents effectively.<br>• Remain flexible to accommodate varying shifts, including holidays and weekends.<br>• Provide high-quality customer service through clear and precise communication across all channels.
<p>We are looking for a Workplace Experience Ambassador to join our team on a contract to hire basis in Overland Park, Kansas. In this role, you will be responsible for ensuring that building spaces are well-maintained, organized, and set up to provide an exceptional experience for all visitors and employees. You will act as the first point of contact for guests, manage event setups, and support various facilities services to enhance workplace operations.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to visitors, employees, and external guests, ensuring all interactions are thoughtful and welcoming.</p><p>• Oversee front-of-house services, including greeting visitors, answering queries, and directing individuals to appropriate resources.</p><p>• Coordinate and implement the physical setup of events and meeting spaces, including arranging furniture, signage, and equipment.</p><p>• Maintain accurate records of room bookings and event schedules, ensuring calendars are consistently updated.</p><p>• Assist in the planning and execution of workplace events, ensuring all logistical needs are met.</p><p>• Collaborate with other facilities team members to provide seamless support across all services.</p><p>• Monitor and maintain cleanliness and organization in workplace areas to ensure a positive environment.</p><p>• Act as an ambassador for the team, fostering a collaborative and productive workplace culture.</p>
We are looking for a Workplace Experience Ambassador to join our team on a contract basis in Atlanta, Georgia. This role is centered around enhancing the experience of all visitors and ensuring that spaces are functional, welcoming, and well-maintained. The ideal candidate will thrive in a dynamic environment and possess exceptional customer service skills.<br><br>Responsibilities:<br>• Deliver outstanding customer service to both internal team members and external visitors.<br>• Oversee front-of-house operations, including managing inquiries and directing them appropriately.<br>• Coordinate and assist with the physical setup of events, meetings, and other gatherings, including furniture arrangement, signage, and equipment.<br>• Maintain accurate records of space reservations and update event calendars regularly.<br>• Provide support for facilities-related services as needed to ensure smooth operations.
<p>We are looking for a 2+ year Civil Litigation Attorney to join a highly regarded law firm in Central Scottsdale, Arizona. This role requires a candidate with a background in civil litigation, including motion practice, discovery processes, depositions, and court hearings. Trial experience is highly valued, and the position offers a competitive compensation package that includes base pay, bonuses, and additional perks.</p><p><br></p><p>Responsibilities:</p><p>• Manage a diverse motion practice, ensuring timely and accurate filings.</p><p>• Conduct comprehensive discovery procedures, including drafting and responding to interrogatories and requests for production.</p><p>• Attend and lead depositions, court hearings, and other legal proceedings.</p><p>• Develop and deliver compelling legal arguments during trial preparation and courtroom appearances.</p><p>• Collaborate with clients and legal teams to strategize case approaches and solutions.</p><p>• Maintain clear and organized documentation using case management and document management software.</p><p>• Draft detailed briefs, motions, and other legal documents to support case strategies.</p><p>• Ensure compliance with all relevant legal standards and regulatory requirements.</p><p>• Stay updated on changes in civil litigation laws and practices to provide informed legal counsel.</p><p>• Contribute to a positive team environment by sharing insights and providing mentorship when necessary.</p>
<p>Opening for a Sr. Accountant CPA track or CPA</p><p><br></p><p>Location: near Miami airport/Blue Lagoon</p><p>Schedule: 2 days Remote, 3 In-office</p><p>Hours: Mon-Fri 8:30-5:00</p><p><br></p><p>Salary: $85-$110,000 + Bonus: generous</p><p>Benefits: majority of Medical paid for Employee; generous Holidays (10days) and Paid PTO (18 days), 401k and other Insurances available. Free Parking for when in-office.</p><p><br></p><p>Company and Role Overview: This reputable organization is an entity under a corporate umbrella to a well-known nationwide chain. This role is ideal for an Accounting professional with a CPA or soon to complete. The company offers future career development and grows long lasting careers.</p><p><br></p><p>Keys to this Role:</p><ul><li>Bachelor's Degree in Accounting</li><li>CPA or soon to complete</li></ul><p><br></p><p>Responsibilities: Oversight of AP and AR making adjustments as needed; oversight of vendor reconciliations resolving escalated discrepancies; ensures compliance of payments according to vendor and supplier contract terms; handles communications with new vendor partners; performs timely month end close and reporting of financials; yearly close; financial statements, maintains annual Budget; revenue recognition reporting and collects financials from internal departments including supply chain and distribution and operations; managing data in Excel and reporting on Dashboards for executive management; and provides recommendations on meeting goals objectives; Collaborates on Audits providing required documentation.</p><p><br></p>
<p><strong>Sr. Accountant - CPA Firm. 1/2-day Fridays. </strong></p><p><strong> </strong></p><p>Our client a high-quality CPA firm with 250 + professionals is adding to their Greenwich, CT based team. The firm is known for taking care or their people and helping them to manage /grow their careers with internal opportunities and promotions. This opportunity is to join their Tax team: and focus on corp tax compliance and provisions. The firm is large enough to have Mutiple lines of business: Tax, Audit, Consulting, and Family Office services, and small enough for their staff to have direct exposure and training with their partners.</p><p><br></p>
<p><strong>Sr. Tax Accountant - Family Office. 1/2-day Fridays</strong></p><p><br></p><p><strong></strong>We are looking for an experienced Senior Accountant to join a dynamic family office in Stamford, Connecticut. In this role, you will manage financial activities for a select group of ultra-high-net-worth clients, including trusts, partnerships, and investment entities. This is an excellent opportunity for a meticulous individual to contribute to a collaborative accounting team.</p><p><br></p><p>Responsibilities:</p><p>Core focus is HWN and Partnership tax advisory and compliance.</p><p><br></p><p>In addition:</p><p>• Oversee and maintain general ledgers for individuals, trusts, investment entities, family partnerships, and operating companies.</p><p>• Manage investment accounting processes to ensure accuracy and compliance.</p><p>• Handle cash management activities, including monitoring balances and optimizing fund utilization.</p><p>• Reconcile balance sheet accounts to ensure data consistency and accuracy.</p><p>• Develop and maintain budgets tailored to client needs and objectives.</p>
<p>We are seeking a detail-oriented and organized Data Entry Clerk to join our team in New Jersey. The ideal candidate will be responsible for accurately inputting, verifying, and maintaining policy-related data within proprietary systems, ensuring compliance with established quality standards and procedures. This position offers a long-term contract opportunity with room for growth and development in a collaborative office environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Transfer and update client and policy data across multiple proprietary systems with a high level of accuracy.</li><li>Verify and compile data prior to entry, ensuring completeness and applying appropriate coverages as required.</li><li>Identify and address referral issues, collaborating effectively with agents, underwriters, and internal team members.</li><li>Meet established performance goals:</li><li>Quality: 80% accuracy within 90 days; 95% within 150 days.</li><li>Production: 60 completed entries within 90 days; 90 within 150 days.</li><li>Review, correct, and resolve data errors within 24 hours as directed by team leads or trainers.</li><li>Maintain accurate documentation and follow all established procedures and workflows.</li><li>Manage time effectively to balance independent work with team collaboration.</li><li>Handle multiple priorities while maintaining accuracy, confidentiality, and compliance with company standards.</li><li>Represent the company professionally in all communications and interactions.</li></ul><p><br></p>
We are looking for an experienced Business Analyst to join our team in West Des Moines, Iowa. This is a long-term contract position where you will play a pivotal role in analyzing business processes, identifying gaps, and recommending solutions to enhance operational efficiency. The ideal candidate will bring strong expertise in Agile methodologies and tools like Atlassian Jira, along with a proven track record of successful collaboration across teams.<br><br>Responsibilities:<br>• Conduct comprehensive business analysis to identify process improvement opportunities and address operational gaps.<br>• Collaborate with stakeholders to gather and document requirements, ensuring alignment with project goals.<br>• Review and analyze documentation to validate accuracy and completeness.<br>• Utilize Agile Scrum methodologies to facilitate project planning and delivery.<br>• Perform gap analysis to identify discrepancies between current and desired business processes.<br>• Work closely with cross-functional teams to define solutions and implement changes.<br>• Manage and track project progress using tools like Atlassian Jira.<br>• Provide clear and concise reports and updates to stakeholders to ensure transparency and alignment.<br>• Act as a liaison between technical teams and business units to translate requirements effectively.<br>• Support quality assurance efforts by validating solutions against business requirements.
We are looking for a skilled Recruiter or Sourcer to join our team in Mendota Heights, Minnesota. In this long-term contract role, you will play a pivotal part in identifying and attracting top talent, fostering equitable hiring practices, and enhancing the overall candidate experience. This position offers an exciting opportunity to collaborate with business leaders and HR partners while contributing to the growth of our workforce.<br><br>Responsibilities:<br>• Manage recruiting or sourcing efforts for both exempt and non-exempt positions, ensuring high-quality hires.<br>• Build and maintain strong relationships with hiring managers and HR partners to align recruitment strategies with business needs.<br>• Create and implement effective talent attraction plans, including crafting job postings and developing sourcing strategies.<br>• Promote inclusive hiring practices and equitable recruitment methods to support organizational diversity goals.<br>• Oversee candidate progress within the Applicant Tracking System (ATS), ensuring a seamless experience.<br>• Stay informed about industry trends, recruitment tools, and market insights to continuously improve strategies.<br>• Participate in cross-functional projects and contribute to refining recruitment processes.<br>• Occasionally travel to attend events or collaborate with team members, up to 10% of the time.<br>• Champion the employer brand by effectively communicating its value proposition to prospective candidates.
<p><strong>Hedge Fund - Accountant - Leading firm. Two positions!</strong></p><p>Our client, a top-rated Hedge Fund continues to build out their Stamford, CT office. The firm currently has two positions available one joining their fund accounting team, the other joining their management reporting team. The firm's environment is professional, positive, and there are tons of avenues for continued job growth. For immediate consideration email your resume to austin.royle@roberthalf.</p>
<p>A 15-attorney trial firm is seeking a Civil Litigation Attorney with 2-25 years of substantive litigation experience. This is an exciting opportunity for a a Civil Litigation Attorney who wants to with exciting cases and enjoys sophisticated litigation! <strong>This Civil Litigation Attorney</strong> <strong>will have the permanent flexibility to work remotely 2-3 days/week.</strong></p><p><br></p><p><strong>The firm:</strong></p><ul><li>This Civil Litigation Attorney will join a friendly LA firm that has been established for 30+ years</li><li>This firm handles a mix of public entity, complex, employment, appellate, and premise liability (not insurance) litigation.</li><li>My team has placed several attorneys and paralegals with this firm in the past 5 years. They have all had a great experience working here!2</li></ul>
<p>Robert Half is working with a growing company in Andover seeking a Billing Specialist to join its team. This is a permanent role, that can move into a "Lead" or "Supervisor" role for the right candidate long term. Our client is looking for at least 2 years of billing experience and strong Excel skills. The selected candidate must have proven vendor relationship skills too.</p><p><br></p><p>Target salary for this opportunity is between 50-65K. If interested and qualified send your resume to Bill.Nichols@roberthalf. Thanks!</p>
<p>My client is a small construction company based in Arvada, CO, is seeking a skilled and organized Accounting Clerk / Administrative Assistant. The ideal candidate will have 2-3 years of experience in a similar role within the construction industry. This position requires a proactive individual who can manage administrative tasks and support the controller in daily accounting activities.</p><p><br></p><p>Key Responsibilities:</p><p>• Handle accounts payable (AP), accounts receivable (AR), and payroll functions.</p><p>• Manage inventory and maintain accurate records.</p><p>• Assist with day-to-day accounting tasks and support the controller as needed.</p><p>• Coordinate with construction staff to ensure seamless project support and communication.</p><p>• Perform general administrative duties, including scheduling, document management, and office organization.</p><p>• Assist with compliance-related documentation and reporting.</p><p><br></p><p>Qualifications:</p><p>• 2-3 years of experience in a small construction company.</p><p>• Proficiency in accounting software and Microsoft Office Suite.</p><p>• Strong organizational skills and attention to detail.</p><p>• Effective communication and interpersonal skills.</p><p>• Ability to multi-task and manage priorities in a fast-paced environment.</p><p><br></p><p>Compensation:</p><p>• Competitive salary based on experience.</p><p>• Benefits package available.</p><p><br></p><p><strong>Please contact Chuck Bustos with Robert Half at 303-931-4005 for more information and / or apply here for immediate consideration! You can also email chuck.bustos at roberthalf com or find me on LinkedIn ("Chuck Bustos with Robert Half")</strong></p>
<p>Robert Half is looking for an Accounts Receivable Specialist to join our Full Time Engagement Professional team. As a Full Time Engagement Professional you will be a full time employee of Robert Half earning a salary, comprehensive benefits, overtime and bonuses.</p><p><br></p><p>As a Full Time Engagement Professional, you will be placed on medium to long term engagements that will allow you to excel while gaining knowledge of new software’s, industries and opportunities. When you are in between assignments you will still receive a paycheck from us while working on and developing additional personal and professional skills. If you like going into a foreign set of circumstances and working on a project or fixing what's broken at a company, this is the job for you!</p><p><br></p><p>During these projects you could be responsible for a variety of task, such as:</p><p>• Invoice preparation</p><p>• Review and approval of Cash</p><p>• Preparation of Bank Deposits</p><p>• Charge Backs and Credit Memos</p><p>• Revenue Management</p><p>• Review of customer returns - daily</p><p>• Cash Applications and/or Posting Cash</p><p>• Vendor Contact – Invoice follow up, Commercial Collections</p><p>• Preparation of JE</p><p>• Aging Reports</p><p>• Month End Close experience:</p><p>• Posting & Reconciling AR to the GL</p><p>• Ad Hoc reporting</p><p>• Check Request Approval</p><p>• Payroll Processing</p><p>• Critical thinking and problem solving</p><p>• Project management</p><p><br></p><p>Requirements:</p><p>1) 2+ years of Month End close assistance, Reconciliations, Invoice processing experience with strong business acumen and technology expertise</p><p>2) Accounting software experience</p><p>3) Must be able to work Onsite and Virtually</p><p>4) Must thrive in multiple, diverse, and ever-changing environments, be flexible, work at the service of the client and be able to execute with little to no direction.</p><p><br></p><p>Additional requirements, soft skills, etc.:</p><p>Intangible Traits:</p><p>a. Flexibility</p><p>b. Learning curves need to be short. Must catch on quickly.</p><p>c. Communication – Must be efficient, concise, and accurate in both verbal and oral presentation. Also, must be an excellent listener.</p><p>d. Must be able to build and develop a rapport with client personnel.</p>
We are looking for a skilled Network Administrator to join our team in San Antonio, Texas. In this role, you will be responsible for maintaining the integrity and functionality of enterprise network environments while ensuring their performance meets organizational needs. If you have a passion for implementing effective network solutions and resolving complex issues, we want to hear from you.<br><br>Responsibilities:<br>• Provide Tier 2 support to address and resolve network-related issues in a timely manner.<br>• Maintain and enhance the security and reliability of network systems to ensure consistent information availability.<br>• Implement comprehensive network solutions tailored to meet specific business requirements.<br>• Integrate and manage complex network designs as part of organizational initiatives.<br>• Monitor network performance and proactively identify areas for improvement.<br>• Configure and manage Cisco routers, firewalls, and other essential network devices.<br>• Collaborate with cross-functional teams to support and optimize wireless and LAN environments.<br>• Utilize load balancing technologies to optimize network traffic and performance.<br>• Stay updated on emerging technologies and recommend improvements to existing network systems.<br>• Document network configurations and procedures to ensure clear communication and compliance.
Robert Half is seeking a Billing Clerk for a growing client in Ann Arbor. This is an exciting opportunity to demonstrate your strong customer service and billing experience. This is a potential long-term opportunity. Pay up to $21/hr. The hours for this position are 9 a.m. - 6 p.m. Monday thru Friday. Only those who qualify will be considered. <br><br>Duties for the Billing Clerk:<br>Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements<br>Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues<br>Meet strict daily deadlines while ensuring accuracy and excellent customer experience<br>Communicate issues and concerns with manager and sales staff<br>Other special projects and duties as assigned<br><br>You must meet the following criteria to be considered for the Billing Clerk:<br>Associates Degree preferred and/or equivalent experience a plus<br>1-2 years Accounting/billing/bookkeeping or comparable experience a plus<br>2 + years customer service experience<br>Strong communication skills both verbal and written<br>Exceptional multi-tasking skills<br>Ability to problem solve independently<br>Strong organizational skills and attention to detail<br>Positive attitude and willingness to be a team player
<p>Client is looking for experienced Industrial Equipment Mechanic to join our team! This is a contract-to-hire opportunity with a 6:00 AM start, Monday–Friday, and 2–10 hours of overtime available weekly.</p><p>As part of our team, you’ll service and repair a variety of equipment including air tools, masonry saws, concrete mixers and pumps, gunite pots, electrical panels, sand blast and spray pots, and more. Your work will include inspections, prepping equipment for dispatch, preventative maintenance, diagnostics, and repair. Basic electrical repairs and welding may also be required.</p><p>Compensation:</p><ul><li>$27/hour (Temp)</li><li>$30/hour (Permanent after hire) – interviews on pay rate</li></ul><p>What We’re Looking For:</p><ul><li>Minimum 2 years of experience in equipment repair</li><li>Clean CA Driver’s License</li><li>Forklift operator experience</li><li>Welding experience is a plus</li></ul><p> </p><p> </p>
<p>We are looking for a Help Desk Analyst II to join our team in Chicago, Illinois. This <strong><u>part-time position</u></strong> is ideal for individuals with a strong technical background who are eager to provide excellent IT support and grow into a long-term role. As a contract opportunity, this role offers flexibility in scheduling while requiring on-site presence to deliver top-notch Tier 2 support.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide Tier 2 technical support, addressing and resolving IT-related issues efficiently.</p><p>• Troubleshoot and resolve problems related to Microsoft Windows 10 and Active Directory.</p><p>• Manage service desk tickets, ensuring timely responses and resolutions.</p><p>• Support mobile device management operations and ensure proper system functionality.</p><p>• Collaborate with team members and end-users to identify and implement solutions.</p><p>• Maintain professionalism and clear communication when assisting users.</p><p>• Ensure on-site presence as required to meet support needs and uphold reliability.</p><p>• Follow established procedures and guidelines while contributing to process improvements.</p><p>• Utilize technical expertise to diagnose and resolve hardware and software issues.</p>
<p><strong>Attorney, Criminal/Civil Litigation</strong></p><p> </p><p>Robert Half has partnered with a dynamic and growing law firm, seeking a highly motivated attorney with 2+ years of experience in criminal and/or civil litigation. This is an exciting opportunity for a passionate advocate with strong analytical and courtroom skills to join a collaborative legal team.</p><p> </p><p>Responsibilities</p><ul><li>Case Management: Independently manage a diverse criminal and civil caseload, including the defense of law enforcement officers in criminal, internal affairs, and civil matters.</li><li>Legal Expertise: Conduct thorough legal research and draft compelling documents, including pleadings, motions, briefs, and discovery.</li><li>Courtroom Advocacy: Represent clients in hearings and trials.</li><li>Client Communication: Maintain consistent, empathetic communication with clients, including police officers, and advise them on legal strategies.</li><li>Collaboration: Work with senior attorneys and paralegals to ensure efficient case progression.</li></ul><p> </p><p>Qualifications</p><ul><li>Active license to practice law in Colorado with 2+ years of litigation experience.</li><li>2nd chair trial experience is preferred.</li><li>A judicial clerkship is ideal for strong research and writing skills.</li><li>Proven ability to manage a caseload independently.</li><li>Exceptional legal research, writing, and analytical skills.</li></ul><p> </p><p>Compensation & Application</p><ul><li>Salary Range: $110,000 - $130,000 + a comprehensive benefits plan.</li><li>Work Structure: Hybrid, with 3 days remote per week.</li><li>To Apply: Send your resume and writing sample to corey.tasker@roberthalf{{dot}}com for immediate consideration.</li></ul>
<p>Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues, and ensuring the efficient operation of IT systems. This is a contract position that offers an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Troubleshooting:</strong> Diagnose and resolve complex technical issues related to hardware, software, and network systems, serving as an escalation point for Tier 1 support.</li><li><strong>Ticket Resolution:</strong> Handle escalated support tickets, ensuring that they are resolved in a timely and efficient manner while maintaining high levels of end-user satisfaction.</li><li><strong>User Training:</strong> Provide guidance and training to end-users on software applications, system best practices, and advanced problem-solving techniques to improve self-sufficiency.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues, contributing to a knowledge base for the IT support team.</li><li><strong>Vendor Coordination:</strong> Collaborate with third-party vendors and service providers to facilitate problem resolution and the procurement of hardware or software solutions.</li><li><strong>Remote Support:</strong> Offer remote assistance to users, ensuring prompt and effective resolution of issues, especially in situations where on-site support is not required.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical problems, and work on strategies to prevent their reoccurrence.</li><li><strong>Escalation Management:</strong> Collaborate with Tier 3 support teams to resolve issues that require advanced technical expertise, ensuring seamless handover of escalated tickets.</li></ol><p><br></p>
