<p>We are seeking a Technical Support Specialist to join our Tier 1 helpdesk team and serve as the first line of support for employees across the organization. This position handles day-to-day technical assistance needs, including basic troubleshooting for hardware, software, mobile devices, and network connectivity. The ideal candidate brings strong customer service instincts and a willingness to learn in a fast-moving environment.</p><p><br></p><p><strong>POSITION: TECHNICAL SUPPORT SPECIALIST</strong></p><p><strong>LOCATION: DALLAS, TX</strong></p><p><strong>DURATION: 6 MONTH CONTRACT TO PERMANENT </strong></p><p><strong>RATE: $25-$30/HOUR</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the initial point of contact for technical issues submitted through phone, email, or support channels, addressing routine hardware, software, and access concerns.</li><li>Troubleshoot end-user problems and escalate advanced or unresolved issues to higher-level support teams when needed.</li><li>Record detailed notes, resolutions, and updates in the ticketing system to maintain accurate documentation.</li><li>Assist with software deployments, updates, and basic configuration tasks across Windows, macOS, and mobile devices.</li><li>Help educate users on standard IT practices such as VPN usage, email setup, and basic security guidelines.</li></ul>
<p>We are looking for a dedicated Help Desk Analyst to join our team in Mt. Pleasant, South Carolina. This is a long-term contract position offering an excellent opportunity to provide technical support and assistance in a dynamic environment. The role requires a proactive individual who is comfortable working both independently and collaboratively to address a variety of IT challenges.</p><p><br></p><p>Responsibilities:</p><p>• Provide on-site and remote technical support for desktop systems, printers, Active Directory, and networking issues.</p><p>• Troubleshoot and resolve hardware, software, and printer-related problems effectively.</p><p>• Manage and prioritize service desk tickets, ensuring timely resolution of technical issues.</p><p>• Perform regular field visits to remote terminals, supporting equipment and systems on-site.</p><p>• Collaborate with team members to address IT concerns and improve operational efficiency.</p><p>• Handle basic networking troubleshooting tasks, ensuring system connectivity and performance.</p><p>• Maintain and update documentation related to IT processes and solutions.</p><p>• Support end-users by delivering clear instructions and guidance on technical matters.</p><p>• Conduct equipment inspections that may require climbing stairs or working at heights.</p><p><br></p>
We are looking for a dedicated Help Desk Analyst to provide efficient technical support for a paper and packaging industry client located in Kalamazoo, Michigan. This is a long-term contract position that requires onsite presence to ensure seamless operations and assist in resolving IT-related challenges. The ideal candidate will play a key role in maintaining hardware and software systems while delivering exceptional service to users.<br><br>Responsibilities:<br>• Diagnose and address basic IT issues to minimize downtime and ensure smooth operations.<br>• Prepare and configure PCs and laptops through imaging and setup processes.<br>• Set up and maintain workstations, ensuring proper functionality and accessibility.<br>• Install and connect printers and other hardware devices to the network.<br>• Perform routine troubleshooting for hardware, software, and connectivity issues.<br>• Conduct hardware upgrades and installations to meet evolving user needs.<br>• Provide technical support for software installations and resolve application-related problems.<br>• Assist in maintaining a data center environment, ensuring optimal system performance.<br>• Deliver desktop support by addressing user concerns and resolving technical issues.<br>• Collaborate with team members to enhance IT service delivery and improve system reliability.
<p>We’re looking for an IT Manager with manufacturing experience to keep our systems running smoothly, securely, and on time—just like our production lines. This role will lead IT operations, support plant and corporate users, and partner closely with manufacturing, engineering, and leadership teams. You’ll oversee infrastructure, applications, vendors, and projects while translating business needs into practical, reliable technology solutions. Experience in manufacturing environments is a must, along with strong leadership, problem‑solving, and communication skills. Bonus points if you can fix a system issue before production notices—and still keep your cool when something inevitably breaks at 4:59 PM.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and support IT operations in a manufacturing environment (ERP, networks, systems, security)</li><li>Partner with plant and business leaders to improve efficiency, uptime, and data visibility</li><li>Manage vendors, projects, and continuous improvement initiatives</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>IT management experience in manufacturing or industrial settings</li><li>Strong understanding of ERP systems, infrastructure, and shop‑floor technology</li><li>A calm, solutions‑first mindset (and a sense of humor helps)</li></ul><p><br></p>
We are looking for a skilled Network Administrator to join our team in San Antonio, Texas. In this Contract to permanent position, you will play a critical role in ensuring the seamless operation and optimization of our network infrastructure. Your expertise will contribute to maintaining high performance and reliability across local and wide area networks.<br><br>Responsibilities:<br>• Monitor network performance to identify and resolve issues, ensuring optimal operation.<br>• Implement necessary software updates and hardware upgrades for improved network functionality.<br>• Configure and document network components, including firewalls, routers, switches, and hubs, to meet organizational needs.<br>• Provide technical support and assistance to staff, administrators, vendors, and other personnel.<br>• Respond promptly to inquiries and troubleshoot network-related problems.<br>• Collaborate with service providers and external vendors to maintain and enhance network infrastructure.<br>• Manage and deploy Cisco Layer 2 and Layer 3 technologies to support network security and efficiency.<br>• Maintain detailed records and documentation for all network configurations and changes.<br>• Ensure compliance with security protocols and best practices across all network systems.
<p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Klingerstown, PA with occasional travel to Newark, NJ/ Elizabeth, NJ (after training). This contract position with the potential for a permanent role offers an opportunity to provide technical assistance across office environments and manufacturing facilities. You will play a key role in resolving immediate IT issues while contributing to long-term technological improvements.</p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive IT support for desktop systems in both office and manufacturing settings.</p><p>• Respond promptly to technical issues, ensuring minimal disruption to operations.</p><p>• Maintain and troubleshoot desktop hardware, including workstations and peripheral devices.</p><p>• Administer and manage Active Directory for user accounts and access control.</p><p>• Deploy and configure Windows 10 operating systems and ensure optimal performance.</p><p>• Handle desktop imaging processes to streamline system setups and updates.</p><p>• Collaborate with plant management and IT teams to recommend and implement technology solutions.</p><p>• Monitor system performance and identify areas for improvement.</p><p>• Provide guidance and training to end-users on software and hardware functionalities.</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to provide high-quality technical assistance across multiple locations in Boston, Massachusetts. This long-term contract position requires a proactive, detail-oriented individual with strong expertise in Level 2 Desktop Support and a passion for delivering exceptional customer service. The role involves supporting both Mac and Windows environments, troubleshooting hardware and software issues, and ensuring smooth operation of IT systems.<br><br>Responsibilities:<br>• Deliver onsite IT support services three days a week at a pharmaceutical company and one day a week at another client location.<br>• Diagnose and resolve technical issues related to computers, networks, and software in Mac and Windows environments.<br>• Provide advanced troubleshooting and support for Office 365, Azure Active Directory, and Okta systems.<br>• Manage and resolve service desk tickets promptly, ensuring minimal disruption to users.<br>• Maintain and support printers, conference room technology, and audiovisual equipment.<br>• Collaborate effectively with team members to address IT challenges and improve system efficiency.<br>• Demonstrate a customer-centric approach while assisting users with technical issues.<br>• Ensure proper documentation of issues, solutions, and updates within the ticketing system.<br>• Stay updated on the latest AV and IT technologies to provide effective support.<br>• Organize and prioritize tasks to meet deadlines and client expectations.
We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
We are looking for a skilled Systems Administrator to join our team on a contract basis in Santa Monica, California. In this role, you will manage and support critical IT systems, ensuring optimal performance and reliability. This position requires expertise in system administration tools and technologies, with a focus on maintaining secure and efficient environments.<br><br>Responsibilities:<br>• Manage and maintain Active Directory environments, ensuring proper configuration and security.<br>• Support Windows Server infrastructure, including installation, updates, and troubleshooting.<br>• Provide technical assistance for Windows 10 systems, addressing user issues and optimizing performance.<br>• Work with Dell Technologies hardware to ensure seamless operation and maintenance.<br>• Administer Citrix solutions to enhance remote access and virtual desktop environments.<br>• Monitor system performance and proactively address potential issues to minimize downtime.<br>• Implement security measures to safeguard systems and data.<br>• Collaborate with team members to develop and refine IT procedures and documentation.<br>• Conduct regular system audits and generate reports to support compliance and operational efficiency.<br>• Respond to support requests and resolve technical issues in a timely manner.
We are looking for a skilled Desktop Support Analyst to join our team in West Chester, Pennsylvania. This role is focused on providing exceptional technical assistance and customer service to ensure the smooth operation of desktop systems and related technologies. As a contract-to-permanent position, this opportunity offers the potential for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and connectivity issues.<br>• Manage configuration tasks for desktop systems, ensuring proper setup and functionality.<br>• Utilize ticketing systems to track and resolve user incidents efficiently.<br>• Perform re-imaging of devices to maintain system integrity and compliance.<br>• Administer and maintain Active Directory accounts, ensuring proper access and security.<br>• Deliver remote support to assist users in resolving technical challenges.<br>• Conduct basic troubleshooting for a variety of Microsoft Office applications and other commonly used software.<br>• Collaborate with team members to deploy and manage desktop hardware and peripherals.<br>• Offer excellent customer service to address user concerns and ensure satisfaction.<br>• Stay up-to-date with evolving technologies to improve support processes and tools.
We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
<p>Are you a proactive problem solver who enjoys delivering solutions and assisting customers? We are seeking a Support Specialist to join our team. This role offers consistent weekday hours, competitive compensation with performance incentives, and a clear path from contract to permanent employment. If you value growth and impactful work, we encourage you to apply! Schedule: Monday–Friday, 8:30 AM – 5:00 PM Compensation & Benefits: Starting wage at $17.50/hr plus SPIFFs and bonuses $18.75/hr after 6 months $20.25/hr after 9 months contract-to-permanent placement assignment </p><p><br></p><p>Paid 3-week training period Position Overview: As a Support Specialist, you will interact with customers to address their questions, provide technical or account assistance, and ensure their needs are met efficiently and professionally. Your expertise and attention to detail will help drive positive customer outcomes and enhance customer satisfaction. Key Responsibilities: Provide prompt support via phone, email, or online channels Resolve customer issues and escalate as needed Document and track all customer interactions Collaborate with internal teams to ensure accurate solutions Maintain knowledge of products and services Meet daily performance and quality targets</p><p><br></p>
<p>We are looking for a dedicated Workplace Experience Support Specialist to join our team in St. Louis, Missouri. In this role, you will serve as the first point of contact for visitors and employees, ensuring a welcoming and attentive environment. This is a long-term contract opportunity suited for someone with excellent organizational skills and a passion for delivering exceptional service.</p><p><br></p><p><strong>Job Summary</strong></p><p>The Location Services Specialist supports the day‑to‑day workplace experience for colleagues by ensuring a safe, welcoming, and well‑maintained office environment. Working with minimal supervision, this role delivers high‑quality hospitality, reception, facility coordination, and operational support in accordance with organizational policies and location services playbooks.</p><p>The specialist manages interactions with building management and vendors, oversees office equipment and supplies, assists with office moves or remodels, and supports onboarding for new employees. This role also contributes to a positive local office culture through client-facing and internal service excellence.</p><p><br></p><p><strong>Essential Duties & Responsibilities</strong></p><ul><li>Partner with building management on security, workplace safety, environmental sustainability, landlord forms, special space requests, and maintenance needs.</li><li>Reconcile monthly parking and extra service billing.</li><li>Perform daily walk‑throughs and follow up on facility issues.</li><li>Execute processes outlined in the location services playbook.</li><li>Request bids for facility work from internal resources, building maintenance teams, and external vendors.</li><li>Provide bid options to supervisors/managers for review and selection.</li><li>Coordinate maintenance including HVAC, security systems, plants, carpets, furniture repairs, appliances, office equipment, and AED devices.</li><li>Audit service invoices and submit for processing.</li><li>Manage and replenish office supply inventory.</li><li>Determine cost‑efficient purchasing options and ensure compliance with approved vendor programs.</li><li>Maintain vendor relationships, process payments, track spend, and reconcile purchasing card charges.</li><li>Review employee logs to prepare for new hires, transfers, and departures.</li><li>Support onboarding by providing office setup, equipment guidance, and training on office procedures.</li><li>Coordinate with HR and leadership on terminations, ensuring badge deactivation and collection of firm-owned materials.</li><li>Monitor and respond to incoming ServiceNow requests.</li><li>Support mail and package services (UPS, FedEx, etc.).</li><li>Handle print, bind, scan, and copy requests.</li><li>Manage client file retrieval and retention processes.</li><li>Deliver visitor management and reception support, ensuring a high-quality customer experience.</li><li>Assist with meeting/event coordination including catering, room setup, cleanup, and A/V support.</li><li>Perform other responsibilities as assigned.</li></ul>
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. In this long-term contract position, you will play a vital role in providing exceptional IT support to ensure smooth operations for local and remote workstations. This is an onsite role requiring your presence five days a week.<br><br>Responsibilities:<br>• Deliver prompt and efficient IT support to address technical issues and minimize disruption.<br>• Manage and respond to incoming support tickets through the Service Desk system.<br>• Prioritize and resolve tickets systematically, ensuring urgent matters are handled first.<br>• Adjust configurations, utilities, and software settings for both local and remote systems.<br>• Maintain clear and detailed documentation of IT processes and resolution methods.<br>• Collaborate on special projects to enhance IT services and infrastructure.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cambridge, Massachusetts. This long-term contract position offers the opportunity to provide essential IT support to a dynamic organization within the Health Pharm/Biotech industry. The role involves in-person interaction and requires relevant experience, attention to detail, strong technical skills, and excellent communication abilities.<br><br>Responsibilities:<br>• Provide Level 2 support for Windows desktop environments, including troubleshooting issues with Windows 10 and Windows 11.<br>• Manage user accounts through Active Directory, including password resets and account unlocks.<br>• Offer technical support for Microsoft Office 365, Zoom, and Microsoft Teams.<br>• Address service requests and incidents using ServiceNow for ticket management.<br>• Perform hands-on troubleshooting for hardware and software issues, ensuring swift resolution.<br>• Support walk-up IT kiosks and assist end users in person across multiple buildings.<br>• Collaborate on projects such as migrating to Windows 11, implementing Intune, and deploying Manage Engine for patch management.<br>• Handle remote tickets for non-local users and provide seamless IT assistance.<br>• Work closely with a team of 9-10 support staff, following guidance from team leads and established protocols.<br>• Contribute to maintaining a high level of service for approximately 1,000 end users across two buildings.
<ul><li><strong>Position: Workplace Experience Support Specialist / Location Service Specialist (4 week CONTRACT)</strong></li><li><strong>Location: St. Louis, Missouri, United States of America, 63105</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay Rate: $20 per hour</strong></li></ul><p><strong>Job Summary</strong></p><p>The Location Services Specialist supports the day‑to‑day workplace experience for colleagues by ensuring a safe, welcoming, and well‑maintained office environment. Working with minimal supervision, this role delivers high‑quality hospitality, reception, facility coordination, and operational support in accordance with organizational policies and location services playbooks.</p><p>The specialist manages interactions with building management and vendors, oversees office equipment and supplies, assists with office moves or remodels, and supports onboarding for new employees. This role also contributes to a positive local office culture through client-facing and internal service excellence.</p><p><br></p><p><strong>Essential Duties & Responsibilities</strong></p><ul><li>Partner with building management on security, workplace safety, environmental sustainability, landlord forms, special space requests, and maintenance needs.</li><li>Reconcile monthly parking and extra service billing.</li><li>Perform daily walk‑throughs and follow up on facility issues.</li><li>Execute processes outlined in the location services playbook.</li><li>Request bids for facility work from internal resources, building maintenance teams, and external vendors.</li><li>Provide bid options to supervisors/managers for review and selection.</li><li>Coordinate maintenance including HVAC, security systems, plants, carpets, furniture repairs, appliances, office equipment, and AED devices.</li><li>Audit service invoices and submit for processing.</li><li>Manage and replenish office supply inventory.</li><li>Determine cost‑efficient purchasing options and ensure compliance with approved vendor programs.</li><li>Maintain vendor relationships, process payments, track spend, and reconcile purchasing card charges.</li><li>Review employee logs to prepare for new hires, transfers, and departures.</li><li>Support onboarding by providing office setup, equipment guidance, and training on office procedures.</li><li>Coordinate with HR and leadership on terminations, ensuring badge deactivation and collection of firm-owned materials.</li><li>Monitor and respond to incoming ServiceNow requests.</li><li>Support mail and package services (UPS, FedEx, etc.).</li><li>Handle print, bind, scan, and copy requests.</li><li>Manage client file retrieval and retention processes.</li><li>Deliver visitor management and reception support, ensuring a high-quality customer experience.</li><li>Assist with meeting/event coordination including catering, room setup, cleanup, and A/V support.</li><li>Perform other responsibilities as assigned</li></ul>
<p>We’re looking for an IT Support Specialist who brings strong technical capability, solid customer service, and a willingness to learn within a fast‑moving environment. This role supports end users across multiple sites, handles a wide range of hardware and software issues, and contributes to ongoing infrastructure upgrades.</p><p><strong>Primary Responsibilities</strong></p><p>• Serve as a point of contact for end‑user issues and drive them to resolution</p><p>• Troubleshoot hardware, software, network, and operating system problems</p><p>• Partner with Senior Support Specialists when issues require deeper technical expertise</p><p>• Collaborate with peers and IT leadership to understand workflows and support needs</p><p>• Provide remote assistance through standard corporate tools</p><p>• Maintain clear ticket documentation, steps taken, and final outcomes</p><p>• Assist in creating and updating internal knowledge base content</p><p>• Coordinate with team members to resolve escalations efficiently</p><p>• Participate in on‑call coverage when needed</p><p>• Support additional IT initiatives, deployments, and project-related tasks</p><p><strong>Technical Focus</strong></p><p>• Re-image and prepare laptops </p><p>• Support a predominantly Windows 11 environment</p><p>• Handle AD/Entra ID changes, including account updates and permission management</p><p>• Provide basic support for select internal custom applications</p><p>• Assist with Office 365 account administration</p><p>• Replace and configure hardware as required</p><p><br></p><p>Interested candidates should contact Sally at 612.249.0254 or sally.lander@roberthalf.(com).</p>
We are looking for a skilled Systems Administrator to join our team in Findlay, Ohio. In this role, you will oversee the administration and support of computer systems, ensuring the technological infrastructure operates efficiently and effectively. The ideal candidate will excel at delivering attentive service to internal users and maintaining a high standard of reliability and security.<br><br>Responsibilities:<br>• Manage and maintain Windows Server hardware and software, as well as Active Directory and Microsoft Exchange environments.<br>• Oversee virtualization platforms, with a preference for VMware experience, ensuring optimal performance.<br>• Implement and maintain disaster recovery systems, shared storage solutions, and backup processes.<br>• Support point-of-sale software and messaging platforms to ensure seamless operations.<br>• Administer video surveillance technologies, ensuring systems are functional and secure.<br>• Diagnose and resolve technical issues for end-users, providing timely and effective solutions.<br>• Identify opportunities to enhance employee productivity through innovative technological approaches.<br>• Assess and integrate new solutions into existing systems to maintain compatibility and efficiency.<br>• Represent the organization with attention to detail, ensuring a positive image in all interactions.
<p>Robert Half is seeking a Director of Technology Operations for a New Mexico based organization. </p><p><br></p><p>The Director of Technology Operations leads the teams that keep all systems stable, reliable, and high‑performing across the the organization. This role oversees daily operations, major incident response, and the safe delivery of modernization efforts—including an enterprise AWS migration. The Director ensures employees and customers experience dependable, secure, and frictionless technology every day.</p><p><br></p><p>What You’ll Do</p><p><br></p><p>Lead service desk, infrastructure, and production operations to ensure high availability and strong performance</p><p>Drive operational maturity, automation, and disciplined change management</p><p>Oversee cloud and on‑prem environments (AWS, M365, Entra, Active Directory, servers, endpoints)</p><p>Act as Incident Commander for high‑severity outages to ensure rapid resolution and clear communication</p><p>Own vendor relationships, SLAs, and performance accountability</p><p>Improve the employee experience through responsive, hospitality‑driven support</p><p>Guide modernization efforts, CI/CD operations, observability, and SRE practices</p><p>Lead and develop managers and high‑performing technical teams</p><p>Other duties as needed </p>
<ul><li><strong>Losition: Workplace Experience Support Specialist / Location Service Specialist (CONTRACT)</strong></li><li><strong>Location: 127 Public Square, Suite 2300, Key Tower, Cleveland, Ohio, CUYAHOGA, 44114, United State</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay Rate: $22 per hour</strong></li></ul><p>This position will actively contribute to the firm culture through participation in internal and client facing activities that enhance the experience.</p><p> </p><p>Essential Duties</p><ul><li>Plans with Location Services Manager or Supervisor then executes under minimal to no direction the completion of Location Services projects such as moves repairs cleaning conference room preparation meeting and event coordination and ensuring pantries are adequately supplied.</li><li>Will also perform daily walk throughs of the location and follow up on maintenance issues raised by the Location Services Manager or Supervisor or others within the location.</li><li>Will coordinate with vendors and building management on life/safety and repair items.</li><li>Will escalate and provide status to the Location Services Supervisor or Manager when necessary.</li><li>Looks to streamline and improve inefficient processes in order to successfully manage ordering and maintaining inventory.</li><li>Purchases and maintains inventory of facilities/janitorial supplies and equipment by monitoring inventory and reordering materials before depletion.</li><li>Determines if supplies should be purchased directly from an approved vendor or put out to bid.</li><li>Maintains vendor relationships processes payments and meets with Location Services Supervisor or Manager to track and analyze total spend as it relates to the budget.</li><li>When performing daily walk throughs take note of possible issues and investigate cost efficient ways to upgrade or replace failed/failing building systems water lines/electric lines/lighting/HVAC.</li><li>Determine trends from frequent requests and advise Location Services Supervisor or Manager of necessary projects which would be cost beneficial to the Firm</li></ul>
We are looking for a dedicated and detail-oriented Test Center Administrator to join our team in Miami, Florida. This contract position offers flexibility with part-time hours, requiring availability to work varied shifts Monday through Saturday, including Saturdays as mandatory, and occasional evenings. The role involves ensuring a secure and attentive testing environment while providing excellent customer service to examinees.<br><br>Responsibilities:<br>• Welcome candidates to the test center and confirm their identification prior to testing.<br>• Conduct security procedures, including wanding and fingerprint scanning, to maintain a safe environment.<br>• Monitor examinees throughout the testing process to ensure compliance with test center guidelines.<br>• Address candidate concerns promptly and courteously, ensuring a smooth testing experience.<br>• Maintain and safeguard test center materials and equipment to prevent misconduct or breaches.<br>• Prepare detailed reports on incidents or irregularities during testing sessions.<br>• Assist with the setup and maintenance of computer equipment and testing spaces.<br>• Ensure adherence to company policies and procedures while representing the organization's values.<br>• Support flexible scheduling needs based on operational requirements, including shifts and hours.<br>• Perform clerical duties such as scanning documents and answering inbound calls.
<p>We are looking for an experienced hands-on IT Manager to oversee and enhance our company's technology operations in Fairfield County, Connecticut. This role requires a dynamic leader who can manage IT infrastructure and drive innovative solutions to meet business goals. The ideal candidate will have a strong technical background, proven leadership skills, and a commitment to optimizing IT processes.</p><p><br></p><p>Responsibilities:</p><p>• Direct daily IT operations to ensure optimal performance and reliability of systems and networks.</p><p>• Supervise and guide a team of IT professionals, fostering growth and accountability.</p><p>• Design and implement IT policies and procedures that align with organizational objectives.</p><p>• Lead cybersecurity initiatives, ensuring compliance with regulations and mitigating risks.</p><p>• Manage backup and recovery processes to maintain data integrity and business continuity.</p><p>• Coordinate vendor relationships, including contract management and service-level agreements.</p><p>• Plan and execute IT projects such as system upgrades, technology migrations, and implementations.</p><p>• Monitor IT performance metrics and report key findings to stakeholders.</p><p>• Ensure the company’s IT infrastructure remains scalable, secure, and efficient.</p><p>• Advocate for innovative technologies to enhance business processes and outcomes.</p>
We are looking for a skilled Network Administrator to join our team on a contract basis in Wilkes Barre, Pennsylvania. This role focuses on supporting a short-term network upgrade project that involves replacing legacy Cisco switches with Aruba switches. The ideal candidate will have hands-on expertise in network configuration, deployment, and troubleshooting to ensure seamless transitions during after-hours maintenance windows.<br><br>Responsibilities:<br>• Stage, configure, and deploy approximately 30 Aruba access-layer switches, ensuring smooth cutovers during non-business hours.<br>• Replace older Cisco switches, including Cisco 3750 and 2960 models, with new Aruba hardware.<br>• Prepare switches for deployment, including physical installation, configuration, and removal of outdated equipment.<br>• Validate network functionality post-cutover to confirm successful integration.<br>• Perform Layer 3 switch configuration and ensure proper racking, cabling, and labeling within data closets.<br>• Collaborate with the in-house IT team to align deployment with cloud-based infrastructure requirements.<br>• Address potential wireless upgrade tasks following the completion of switch replacements.<br>• Work during evenings and after-hours to minimize disruptions to daily operations.
<ul><li><strong>Position: Workplace Experience Support Specialist / Location Service Specialist (CONTRACT)</strong></li><li><strong>Location: 1252 Bell Valley Road, Suite 300,, Rockford, Illinois, 61108, United States</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay Range: $18 - $19 per hour</strong></li></ul><p> </p><p>This position is responsible to support the Location Services Manager or Supervisor to coach Location Services staff as well as provide expertise to avoid building system failures. May act in the Location Services Manager's or Supervisor's absence when required. This position is responsible for assisting with the daily operations of the office including answering a multi-line telephone system for single location or multiple locations directing callers to the appropriate individual greeting visitors and altering appropriate party or visitor arrival. May also provide administrative assistance performing and working on intermediate to advanced administrative documents Word Excel and PowerPoint.</p><p> </p><p>This position will actively contribute to the firm culture through participation in internal and client facing activities that enhance the experience.</p><p> </p><p>Essential Duties</p><ul><li>Plans with Location Services Manager or Supervisor then executes under minimal to no direction the completion of Location Services projects such as moves repairs cleaning conference room preparation meeting and event coordination and ensuring pantries are adequately supplied.</li><li>Will also perform daily walk throughs of the location and follow up on maintenance issues raised by the Location Services Manager or Supervisor or others within the location.</li><li>Will coordinate with vendors and building management on life/safety and repair items.</li><li>Will escalate and provide status to the Location Services Supervisor or Manager when necessary.</li><li>Looks to streamline and improve inefficient processes in order to successfully manage ordering and maintaining inventory.</li><li>Purchases and maintains inventory of facilities/janitorial supplies and equipment by monitoring inventory and reordering materials before depletion.</li><li>Determines if supplies should be purchased directly from an approved vendor or put out to bid.</li><li>Maintains vendor relationships processes payments and meets with Location Services Supervisor or Manager to track and analyze total spend as it relates to the budget.</li><li>When performing daily walk throughs take note of possible issues and investigate cost efficient ways to upgrade or replace failed/failing building systems water lines/electric lines/lighting/HVAC.</li><li>Determine trends from frequent requests and advise Location Services Supervisor or Manager of necessary projects which would be cost beneficial to the Firm.</li></ul><p><br></p>
