We are looking for a dedicated Parts Specialist to join our team in Troutman, North Carolina, in a Contract-to-Permanent position. This role involves supporting internal and external customers, managing inventory, and ensuring smooth operations in sourcing and delivering parts. As a key member of the team, you will contribute to building the business and maintaining an efficient supply chain.<br><br>Responsibilities:<br>• Assist technicians and regional managers by sourcing and coordinating parts and products.<br>• Process purchase orders, track shipments, and manage inventory levels using internal systems.<br>• Collaborate with suppliers and warehouses to ensure timely delivery of parts.<br>• Support sales by preparing orders for resellers and maintaining accurate data.<br>• Create purchase orders, locate inventory, and oversee product transfers.<br>• Monitor physical inventory levels and conduct regular audits during slower seasons.<br>• Maintain accurate records in business management software for shipping, receiving, and inventory.<br>• Provide excellent customer service by responding to inquiries and resolving issues promptly.<br>• Work closely with team members to ensure operational efficiency and smooth communication.<br>• Contribute to the growth of the organization by supporting new initiatives and operational improvements.
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
We are looking for a dedicated Recovery Representative I (Tier II) to join our team in Rochester, New York. This long-term contract position offers the opportunity to work in a hybrid schedule and develop expertise in financial recovery processes, ensuring compliance and quality service delivery. The ideal candidate will play a key role in resolving returned items, supporting clients, and maintaining adherence to regulatory standards.<br><br>Responsibilities:<br>• Process and resolve bank-returned items with accuracy and efficiency, ensuring compliance with company guidelines.<br>• Deliver attentive customer service to both internal and external clients while minimizing risk exposure.<br>• Educate clients and branches on resolution procedures and alternative service options when required.<br>• Develop and maintain knowledge of company products, including Taxpay, Direct Deposit, Garnishments, 401(k), Workers’ Compensation, and other offerings.<br>• Research and address product and service issues reported by clients, ensuring timely and effective resolutions.<br>• Collaborate with mentors to manage daily payment and payroll hold reports, maintaining accuracy and preventing penalties.<br>• Evaluate client accounts to determine approved services and mitigate potential risks to the company.<br>• Participate in ongoing training to enhance skills and ensure adherence to regulatory standards, including the Fair Debt Collections Practices Act.<br>• Handle client objections effectively, aiming to recover lost revenue while adhering to established procedures.
Robert Half is seeking a Billing Clerk for a growing client in Ann Arbor. This is an exciting opportunity to demonstrate your strong customer service and billing experience. This is a potential long-term opportunity. Pay up to $21/hr. The hours for this position are 9 a.m. - 6 p.m. Monday thru Friday. Only those who qualify will be considered. <br><br>Duties for the Billing Clerk:<br>Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements<br>Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues<br>Meet strict daily deadlines while ensuring accuracy and excellent customer experience<br>Communicate issues and concerns with manager and sales staff<br>Other special projects and duties as assigned<br><br>You must meet the following criteria to be considered for the Billing Clerk:<br>Associates Degree preferred and/or equivalent experience a plus<br>1-2 years Accounting/billing/bookkeeping or comparable experience a plus<br>2 + years customer service experience<br>Strong communication skills both verbal and written<br>Exceptional multi-tasking skills<br>Ability to problem solve independently<br>Strong organizational skills and attention to detail<br>Positive attitude and willingness to be a team player
<p>We are seeking a Data Entry Clerk to join our team based in Dulles, Virginia. This role involves high-volume data entry, requiring a high level of attention to detail and accuracy. You will be working onsite Monday to Friday from 6:30 AM to 3:30 PM. Looking to get your foot in the door of a great company this is the opportunity for you.</p><p><br></p><p>Responsibilities:</p><p>• Handle high-volume data entry tasks, ensuring accuracy and attention to detail</p><p>• Assist in handling mailings</p><p>• Utilize skills in Microsoft Excel and Microsoft Word to complete tasks efficiently</p><p>• Provide customer service through email correspondence when needed</p><p>• Organize files and customer records in a systematic manner</p><p>• Use Microsoft Excel and Word to maintain and update customer records</p><p>• Deliver excellent customer service at all times</p><p><br></p><p><br></p>
We are looking for a meticulous and organized Accounts Payable Clerk to join our team in Albuquerque, New Mexico. This role is essential in ensuring smooth financial operations, with a focus on accurate processing of invoices, payments, and clerical support. The ideal candidate will thrive in a dynamic environment and bring strong attention to detail to all accounting tasks.<br><br>Responsibilities:<br>• Process and verify credit card receipts and statements with precision.<br>• Record and post checks to accounts receivable systems.<br>• Support the Accounts Payable team by entering bills and assigning them to appropriate job accounts.<br>• Perform routine office tasks, including filing, data entry, and answering inbound calls.<br>• Maintain organized records of invoices and payments to ensure accuracy and compliance.<br>• Assist with coding invoices and preparing them for check runs.<br>• Collaborate with team members to resolve discrepancies and ensure timely payments.<br>• Provide excellent customer service when addressing inquiries related to accounts payable.<br>• Utilize accounting software and Microsoft Excel for data management and reporting.<br>• Prioritize and manage multiple tasks to meet deadlines efficiently.
<p>We are looking for a dedicated Inside Sales Representative to join our Client team in McHenry, Illinois for a Warehouse Distribution Center. This role is integral to ensuring smooth communication between our operations and customers, while maintaining excellent service standards. The position focuses on building strong relationships with clients and supporting various operational and administrative tasks. </p><p><br></p><p>Compensation: $60k-$65k </p><p>Monday-Friday – Onsite</p><p>7:30am-4:00pm </p><p>Benefits: Medical, and Dental 10 days PTO, 10 paid holidays, 5 sick days</p><p><br></p><p>Responsibilities:</p><p>• Act as the key point of contact for customers, addressing their needs and ensuring satisfaction through effective communication.</p><p>• Develop and maintain long-term relationships with customers by fostering trust and open dialogue.</p><p>• Prepare and issue accurate quotations for new orders based on customer requests.</p><p>• Maintain and update trackers while leading review meetings to ensure operational efficiency.</p><p>• Process customer orders, place internal purchase requests, and monitor on-time delivery performance.</p><p>• Coordinate operations review meetings with customers to address concerns and improve service.</p><p>• Manage inventory levels to balance sufficient supply with the avoidance of excess stock.</p><p>• Schedule and oversee incoming shipments from international sourcing locations and outgoing shipments to customers.</p><p>• Participate in continuous improvement initiatives to enhance operational processes.</p><p>• Assist with warehouse duties</p>
<p>Position Overview</p><p>We are seeking a highly motivated and experienced Product Owner (Senior) to support our IT Service Center operations. This role will be responsible for defining and prioritizing the product backlog, managing stakeholder relationships, and driving the successful delivery of Technology Service Center initiatives. The ideal candidate will have a strong background in IT service management, Agile methodologies, and stakeholder engagement, paired with excellent communication and leadership skills.</p><p>Key Responsibilities</p><ul><li>Define, maintain, and prioritize the Service Center product backlog based on business value and stakeholder needs.</li><li>Serve as the primary liaison between stakeholders and the Service Center team, ensuring requirements are captured and integrated into service delivery.</li><li>Collaborate on developing and communicating the vision and strategy for the Service Center, aligning with business goals.</li><li>Identify and implement continuous improvement opportunities to enhance service quality, efficiency, and customer satisfaction.</li><li>Write and refine user stories for IT service management, ensuring they are clear, concise, and actionable.</li><li>Actively participate in sprint planning, reviews, and retrospectives, guiding the Service Center team toward successful outcomes.</li><li>Monitor performance metrics and feedback, leveraging data to drive service improvements.</li><li>Partner with cross-functional teams to ensure services are delivered on time and according to requirements.</li><li>Identify and mitigate risks impacting the delivery of Technology Service Center initiatives.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Customer Relations Specialist to join our team in Boston, Massachusetts. In this role, you will provide exceptional support to customers, addressing their inquiries related to billing, payments, and mortgage servicing. This is a long-term contract position that offers an excellent opportunity to contribute to impactful work while enhancing your expertise in mortgage servicing and customer relations.<br><br>Responsibilities:<br>• Address customer inquiries by providing payment details, managing payment adjustments, and clarifying documentation and billing information.<br>• Collaborate with management to oversee third-party billing partners, ensuring accurate escrow analyses and billing data.<br>• Organize correspondence from applicants and provide timely responses to inquiries.<br>• Reach out to clients with delinquent accounts, investigate reasons for payment delays, and encourage timely payments.<br>• Present viable solutions to resolve arrearages, including appropriate use of capital reserve accounts.<br>• Refer clients to the Loss Mitigation Manager when necessary and work collaboratively to resolve complex issues.<br>• Utilize mortgage loan servicing systems, Encompass, and other automated tools to track tasks and generate timely reports.<br>• Maintain detailed records of all customer interactions, ensuring accurate documentation and easy tracking.<br>• Participate actively in team meetings and contribute to process improvement initiatives.<br>• Support additional administrative tasks, including backlog processing, as needed.
We are looking for a detail-oriented Receptionist to join our team on a contract basis in Sarasota, Florida. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and organized environment. This is a one-year contract position, offering an opportunity to showcase your administrative and customer service skills in a dynamic setting.<br><br>Responsibilities:<br>• Greet visitors and clients while managing the front desk area.<br>• Answer and direct calls using a multi-line phone system, ensuring prompt and efficient communication.<br>• Handle scheduling tasks, including setting appointments and maintaining calendars.<br>• Perform data entry and maintain accurate records in Microsoft Excel and other software tools.<br>• Organize and manage files, ensuring documents are easily accessible and up-to-date.<br>• Draft and manage email correspondence with clients and internal teams.<br>• Provide excellent customer service by addressing inquiries and resolving issues promptly.<br>• Assist with general office tasks, such as photocopying, scanning, and distributing mail.<br>• Collaborate with team members to maintain a clean and organized office environment.<br>• Utilize Microsoft Outlook, Word, and other tools to support daily operations.
<p><strong>Project Coordinator</strong></p><p><strong>Location</strong>: Nashville, TN </p><p><br></p><p><strong>Employment Type</strong>: Full-Time Contract (6 months; Potential for Extension or Conversion) </p><p><strong>Overview</strong>:</p><p>We are seeking a detail-oriented and proactive Project Coordinator to join our dynamic team. This role thrives in a fast-paced, collaborative environment and is ideal for someone who enjoys working closely with customers and internal teams to ensure project success from start to finish.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver a personalized and creative experience to members throughout their project lifecycle</li><li>Coordinate project activities and ensure timely delivery of high-quality outcomes</li><li>Maintain exceptional customer satisfaction through effective communication and problem-solving</li><li>Collaborate with publishing and internal teams to ensure proper service package enrollment</li><li>Utilize various software tools to manage customer accounts and monitor for potential issues</li><li>Meet performance and quality metrics consistently</li><li>Drive process improvement initiatives within the department</li><li>Escalate issues and remove barriers to ensure project deadlines are met</li></ul><p><br></p>
We are looking for a skilled receptionist to join our team in Stratham, New Hampshire. This contract position requires a detail-oriented individual who can manage front desk operations, handle communications, and provide exceptional customer service. The ideal candidate will demonstrate strong organizational and technical skills while maintaining a welcoming and efficient environment.<br><br>Responsibilities:<br>• Operate and manage multi-line phone systems to answer and direct calls effectively.<br>• Provide excellent customer service by addressing inquiries and resolving issues promptly.<br>• Perform accurate data entry tasks to maintain organized records and databases.<br>• Manage email correspondence professionally and respond to messages in a timely manner.<br>• Coordinate and schedule appointments, ensuring smooth calendar management.<br>• Utilize Microsoft Excel, Word, and Outlook for various administrative tasks.<br>• Organize and maintain files, ensuring easy access to important documents.<br>• Foster positive interpersonal interactions to create a welcoming atmosphere for clients and visitors.<br>• Support team members with administrative duties as needed.
<p>We are looking for a skilled and organized Project Coordinator to join our team in Pleasanton, CA. This position offers an exciting opportunity to contribute to the permitting and plan review processes within the engineering and construction industry. The ideal candidate will demonstrate exceptional attention to detail, strong customer service abilities, and a solid understanding of building codes and permitting procedures. This position is onsite, M-F 8AM-5PM in Pleasanton.</p><p><br></p><p>Project Coordinator Responsibilities:</p><p>• Process and review permit applications to ensure compliance with building codes, zoning regulations, and other relevant ordinances.</p><p>• Provide clear guidance to applicants regarding the permit application process and required documentation.</p><p>• Coordinate with internal departments to streamline the permitting and plan review processes.</p><p>• Maintain accurate records of development project applications, including electronic permit files.</p><p>• Calculate, collect, and document fees associated with various permits and development projects.</p><p>• Assist in reviewing development permit applications for completeness and eligibility for further evaluation.</p><p>• Deliver excellent customer service to local government clients and the general public, addressing inquiries and resolving issues.</p><p>• Support clerical functions, including filing and maintaining development review documentation.</p><p>• Update and manage schedules and timelines for construction projects.</p><p>• Perform other related duties as assigned to ensure the smooth operation of permitting and project coordination.</p><p><br></p><p>If you are interested in this Project Coordinator position, please submit your resume today!</p>
<p>We are looking for an experienced Sales Coordinator to join our team on a contract basis in Woodland Hills, California. In this role, you will focus on promoting and selling products to businesses and individuals, ensuring their needs are met while driving sales growth. This position offers the opportunity to engage with customers, demonstrate product value, and contribute to a dynamic and results-driven sales environment.</p><p><br></p><p>Responsibilities:</p><p>• Recommend suitable products to customers based on their specific needs and preferences.</p><p>• Provide accurate estimates and quotes for pricing, credit terms, warranties, and delivery schedules.</p><p>• Present product samples and catalogs to customers, showcasing the benefits and features of merchandise.</p><p>• Build and maintain strong relationships with buyers and purchasing agents to foster long-term partnerships.</p><p>• Negotiate effectively to secure favorable terms and close sales deals.</p><p>• Conduct product demonstrations and explain how offerings can help customers reduce costs or boost sales.</p><p>• Stay updated on market trends and competitor activities to enhance sales strategies.</p><p>• Collaborate with team members to ensure seamless communication and customer satisfaction.</p><p>• Manage time effectively to achieve sales targets and meet deadlines.</p><p>• Utilize sales principles and methods to promote and sell products or services effectively.</p>
<p><em>The salary range for this position is $130,000 - $150,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Tax Manager position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1) The pay rates are above what their top competitors pay their employees</p><p>2) They have higher bonus structures</p><p>3) There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5) And more…</p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Providing timely, high-quality client service that meets or exceeds the expectations of clients, your Client Service Team, and the Tax Team as a whole</li><li>Training, overseeing, and mentoring the members of your Client Service Team</li><li>Reviewing and finalizing individual, gift, fiduciary, and business tax returns and work papers</li><li>Reviewing and finalizing annual tax projections, calculations of estimated tax payments, and the implementation of recommended tax strategies</li><li>Reviewing, finalizing, and presenting long-term tax projections, including identification of tax-reduction strategies for clients and prospective clients</li><li>Maintaining a high level of organization with client data and files, and keeping track of client financial and tax-related transactions</li><li>Interacting directly with clients, responding to questions/concerns and obtaining information necessary for their tax compliance and/or tax strategy work</li><li>Reviewing and finalizing responses to IRS and state agency audits, inquiries, and tax notices and communicating with IRS and state agencies about such audits, inquiries, and tax notices</li><li>Assisting with various administrative responsibilities of the Tax Team</li><li>Reviewing and finalizing tax research projects and developing educational materials for clients, the Tax Team, and the company Team</li><li>Identifying and developing technological and process improvements</li><li>Keeping current on tax rules and regulations at both the federal and state levels</li><li>Ensuring professional development through ongoing education and maintaining accreditation</li><li>Participating in departmental projects</li><li>Serving on departmental committees, as requested</li><li>Reporting to the senior members of your Client Service Team</li></ul><p> </p><p><br></p>
<p><br></p><p>We are seeking a friendly and organized Medical Receptionist to join our healthcare team. In this role, you will be responsible for front-office tasks, including greeting patients, scheduling appointments, managing phone calls, and coordinating essential administrative duties. The ideal candidate will excel in customer service and have experience with electronic medical record (EMR) systems such as Cerner or Epic. Exceptional communication and multitasking skills are a must.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Welcome patients and visitors with a professional demeanor</li><li>Answer phones, schedule appointments, and handle inquiries</li><li>Maintain patient records and ensure accuracy in data entry using EMR systems</li><li>Provide support to medical staff and assist with office tasks as needed</li><li>Verify insurance information and assist with billing queries</li></ul>
We are looking for a dedicated Account Manager to join our team in Grand Prairie, Texas, on a Contract-to-Permanent basis. In this role, you will act as a key liaison between clients and internal teams, ensuring exceptional service delivery and fostering long-term relationships. Your ability to manage accounts, coordinate inventory, and support client invoicing will play a vital role in driving customer satisfaction and operational success.<br><br>Responsibilities:<br>• Handle daily communication with assigned client accounts, ensuring prompt issue resolution and maintaining high levels of satisfaction.<br>• Collaborate with internal teams to coordinate service delivery and address client concerns effectively.<br>• Monitor account activities to identify recurring needs, service gaps, and areas for process improvement.<br>• Maintain detailed and accurate records of client interactions and account status updates within company systems.<br>• Track and report on account performance metrics, including response times, service quality, and fulfillment status.<br>• Identify upselling and cross-selling opportunities to enhance client relationships and support organizational growth.<br>• Manage a portfolio of client accounts, meeting revenue targets and delivering exceptional service.<br>• Oversee client onboarding processes to ensure seamless integration and positive initial experiences.<br>• Escalate critical issues to appropriate leadership when necessary to mitigate risks to client satisfaction or retention.<br>• Develop and refine account management procedures to improve service consistency and operational efficiency.
We are looking for a dedicated and detail-oriented Sales Support team member to join our team in Fremont, California. In this role, you will collaborate closely with customers and Account Managers to address inquiries, manage orders, and provide solutions tailored to client needs. This is a long-term contract position offering an opportunity to grow within a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly, providing accurate quotes and processing orders efficiently.<br>• Expedite orders and manage returns to ensure customer satisfaction.<br>• Source parts and products to meet client requirements effectively.<br>• Assist in driving sales by supporting Account Managers and identifying opportunities for growth.<br>• Contribute to stockroom operations when necessary, ensuring inventory is organized and accessible.<br>• Maintain attention to detail when entering orders and managing customer information.<br>• Build and nurture strong business relationships with clients to foster long-term partnerships.<br>• Collaborate with team members to streamline processes and improve overall efficiency.<br>• Utilize Microsoft tools to manage sales data, track orders, and monitor performance.
We are looking for a compassionate and meticulous Call Center Specialist to join our team on a Contract to Permanent basis in Springfield, Vermont. In this role, you will serve as the first point of contact for individuals seeking assistance, helping them connect with vital resources and services. This position requires strong communication skills, the ability to handle sensitive situations with empathy, and a commitment to providing excellent support to clients.<br><br>Responsibilities:<br>• Respond to incoming calls and connect individuals to the appropriate programs or services.<br>• Assist clients with completing applications for housing, food, or fuel assistance.<br>• Communicate empathetically with individuals who may be in crisis or facing challenging circumstances.<br>• Accurately input and manage client data within internal systems.<br>• Collaborate with caseworkers and program staff to ensure timely and effective client support.<br>• Perform administrative tasks such as data entry, documentation, and follow-up communications.<br>• Maintain confidentiality and uphold the organization’s values of dignity and respect for all clients.<br>• Provide clear and precise communication while addressing client concerns and inquiries.
<p>Are you passionate about delivering exceptional service while supporting employees at every level? Do you thrive in fast-paced environments, where you can leverage your technical savvy and interpersonal skills? Join us as an <strong>HR Contact Specialist</strong> and play a critical role in assisting employees and leaders across multiple business units with their HR inquiries!</p><p><strong>Position Overview:</strong></p><p>As an <strong>HR Contact Specialist</strong>, you will be the first point of contact for internal and external employees, managers, leaders, retirees, applicants, and third-party vendors. You will handle inquiries via phone, chat, email, and online portals while following established policies and procedures specific to various business units. Your ability to adapt, multitask, and navigate multiple systems will be vital in ensuring inquiries and issues are resolved efficiently and accurately.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Support and Resolve HR Inquiries:</strong> Provide guidance related to payroll, benefits, FMLA, LOA, time-off, W2 information, tax details, and more for internal and external stakeholders.</li><li><strong>Utilize ServiceNow for Case Management:</strong> Track intake and requests while ensuring proper documentation and adherence to HR protocols.</li><li><strong>Understand and Apply Policies:</strong> Respond to inquiries specific to individual business units—using relevant policies and procedures.</li><li><strong>System Navigation:</strong> Leverage multiple tools such as CRM, Workday, ServiceNow, SharePoint, etc. to efficiently retrieve necessary information and process requests.</li><li><strong>Escalation:</strong> Identify cases requiring exception handling or policy interpretation and escalate them appropriately to achieve effective resolutions.</li><li><strong>Continuous Feedback:</strong> Share insights into employee experiences to drive improvements in service quality and streamline processes.</li></ul><p><br></p>
<p><br></p><p><br></p><p>Responsibilities:</p><p>• Process and manage high volumes of electronic transactions, handling 150+ orders daily.</p><p>• Serve as the primary contact for customer interactions, addressing inquiries from both internal and external stakeholders.</p><p>• Administer repair orders for commercial and military accounts, including tasks such as quoting, invoicing, and order acknowledgment.</p><p>• Interpret and execute customer contractual requirements to ensure compliance and satisfaction.</p><p>• Monitor order processing to maintain high customer service levels and proactively mitigate risks related to on-time delivery and financial penalties.</p><p>• Evaluate and resolve warranty claims, determining validity and appropriate disposition.</p><p>• Ensure adherence to Global Trade compliance regulations in all related tasks.</p><p>• Collaborate with suppliers and other departments to manage purchase orders and maintain seamless operations.</p><p>• Provide detailed quotations and manage contract administration activities effectively.</p><p>• Identify and resolve issues promptly to maintain customer satisfaction and operational efficiency.</p>
<p>Robert Half is recruiting for a <strong>Content Migration Strategist </strong>to join the HR Employee Experiences team at a leading global financial services organization. This role will focus on <strong>content migration</strong> from SharePoint to <strong>ServiceNow</strong>, along with auditing, refining, and creating digital content that improves employee self-service experiences. You’ll use your skills in <strong>UX</strong>, <strong>information architecture</strong>, and <strong>microcopy</strong> to make content clear, findable, and actionable for internal audiences, including employees and customer service representatives.</p><p><br></p><p>This is a <strong>high-volume, execution-focused role</strong> that requires strong attention to detail, the ability to work independently, and proven experience in content design within regulated industries.</p><p><br></p><p><strong>Content Strategist – HR Employee Experiences</strong></p><p><strong>Location:</strong> Newark, DE; Jersey City, NJ; or Columbus, OH (5 days onsite)</p><p><strong>Contract Duration:</strong> 1 year, with potential to extend or convert to full-time</p><p><strong>Hours:</strong> 40 hours/week</p><p><strong>Pay:</strong> $40-45/hour</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead the <strong>migration</strong> of HR content from SharePoint to <strong>ServiceNow</strong>, ensuring accuracy, consistency, and alignment with <strong>UX</strong> and <strong>information architecture</strong> best practices.</li><li>Perform a comprehensive <strong>content audit</strong> to identify outdated, redundant, or unclear information and recommend improvements.</li><li>Write, edit, and publish <strong>microcopy</strong> and long-form content that supports employee self-service, chatbot training, and search engine optimization for internal platforms.</li><li>Organize content logically within the <strong>information architecture</strong> to improve findability and navigation.</li><li>Collaborate with product subject matter experts to review, approve, and publish updated content.</li><li>Manage multiple content requests and projects simultaneously while meeting tight deadlines.</li><li>Maintain and refresh evergreen content on topics such as benefits, compensation, and career development.</li><li>Ensure all content meets brand guidelines, compliance requirements, and accessibility standards.</li></ul>
<p>We are looking for a meticulous and detail-oriented Billing Analyst to join our client's team on a Contract-to-Permanent basis in Cincinnati, Ohio. This role offers an exciting opportunity to contribute to the financial operations of an established professional services consultancy. As a key member of the accounting team, you will ensure accurate billing processes, collaborate with cross-functional teams, and support project budget management.</p><p><br></p><p>Responsibilities:</p><p>• Generate and review invoices to ensure accuracy and compliance with client agreements.</p><p>• Process and manage client-issued purchase orders in a timely manner.</p><p>• Reconcile general ledger accounts and address any discrepancies effectively.</p><p>• Collaborate with professionals to manage timesheets and ensure accurate project tracking.</p><p>• Communicate directly with clients to resolve billing inquiries and maintain strong relationships.</p><p>• Assist in month-end closing activities, including preparing financial reports and summaries.</p><p>• Support project budget management throughout its lifecycle by providing financial insights.</p><p>• Perform data analysis and generate reports to support leadership decision-making.</p><p>• Utilize software tools such as Aderant and Costpoint for billing and accounts receivable functions.</p><p>• Ensure adherence to company financial policies and procedures.</p>
<p>We are seeking a Licensing Coordinator for a role based in Monticello, Minnesota. This onsite role offers a contract to hire employment opportunity.</p><p><br></p><p>The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies<em>. </em>This is an amazing opportunity to join our team in a much-needed position. </p><p> </p><p>Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate. </p><p>We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise. </p><p><strong> </strong></p><p><strong>Primary Responsibilities: </strong></p><ul><li>Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.</li><li>Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.</li><li>Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.</li><li>Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.</li><li>Provide professional correspondence via email and phone</li><li>Work efficiently to meet all service level agreements</li><li>Understand carrier workflows and maneuver carrier websites</li><li>Work closely with team members to meet common goals and assist when able</li></ul><p> </p><p><strong>Qualifications / Requirements: </strong></p><ul><li>Minimum of a High school diploma / GED </li><li>Strong computer skills; able to type 50+ words per minute </li><li>Proficiency in Microsoft Office (Word, Excel) </li><li>Experience with G Suite and Salesforce preferred, not required</li><li>Experience in related position preferred, not required</li></ul><p><strong> </strong></p><p><strong>Core Competencies:</strong></p><ul><li>Ability to provide exceptional customer service</li><li>Effective time management skills</li><li>Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously</li><li>Capable of working both independently and in a team environment</li><li>Excellent organizational skills, attention to detail is a must</li><li>Ability to react to change in a productive and positive manner</li></ul><p><br></p><p><br></p><p><br></p><ul><li>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</li></ul>
<p>Our client is offering an exciting opportunity for a Licensed Client Services Associate in Houston, Texas. As a Licensed Client Services Associate, you will be integral to our team, handling customer relations, managing financial data, and ensuring the smooth operation of our services. This role is situated within the wealth management industry.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently manage client transactions and money movement requests</p><p>• Regularly communicate with clients regarding new business and existing issues</p><p>• Execute client-specific projects as needed</p><p>• Handle outbound calls and emails to service clients professionally</p><p>• Review and prepare comprehensive investment reports</p><p>• Accurately update client information for review meetings</p><p>• Confirm transactions with clients to ensure accuracy</p><p>• Responsibly manage calendars and CRM to record client interactions</p><p>• Resolve client queries via phone and email promptly and effectively</p><p>• Summarize meeting notes, emails, and financial data for client meetings</p>
