We are looking for a detail-oriented Patient Access Specialist to join our team on a long-term contract basis in Lewiston, Maine. In this role, you will handle patient admissions and related administrative tasks, ensuring compliance with organizational policies and regulatory requirements. This position requires a strong commitment to providing exceptional customer service while managing patient accounts and supporting the hospital's mission.<br><br>Responsibilities:<br>• Accurately assign medical record numbers (MRNs) and perform compliance checks to ensure patient records meet regulatory standards.<br>• Provide patients with clear instructions and collect necessary insurance information while processing physician orders.<br>• Conduct pre-registration tasks such as gathering demographic and insurance details via inbound and outbound calls.<br>• Explain consent forms and patient education documents to patients, guarantors, or legal guardians while obtaining necessary signatures.<br>• Verify insurance eligibility and enter benefit data into the system to support billing processes.<br>• Inform Medicare patients about non-payment risks and distribute required documents, including Advance Beneficiary Notices.<br>• Perform audits on patient accounts to ensure accuracy and compliance with quality standards.<br>• Utilize reporting systems to identify and correct errors in accounts across various departments and facilities.<br>• Meet assigned point-of-service collection goals and assist patients with payment plans, including collecting past-due balances.
<p>Attorney opportunity in mid-Wilshire handling medical malpractice matters.</p><p><br></p><p>An established law firm specializing in medical malpractice and defense litigation is seeking an associate attorney for its expanding team.</p><p><br></p><p>This is a hybrid on-site role based in mid-Wilshire. This attorney will be expected to come into the office four days a week.</p><p><br></p><p><strong>Associate Attorney Responsibilities:</strong></p><ul><li>This person will work on medical malpractice and defense litigation matters.</li><li>A-Z case management of cases from inception through trial. </li><li>Discovery, including depositions.</li><li>Law and motion.</li><li>Court appearances.</li><li>Pleadings.</li><li>Communicating with clients, carriers, and opposing counsel.</li><li><u>Billable Hour Req: </u>1800 </li></ul><p><br></p><p><strong><u>Compensation, Benefits, Other Perks:</u></strong></p><ul><li>Salary range: 150,000 to 170,000.</li><li>Bonuses paid at the end of the year.</li><li>Medical is covered 100% for the employee and immediate family, this kicks in first of the month after employment.</li><li>Dental and vision plans covered.</li><li>No formal PTO. </li><li>Pension and profit-sharing plans.</li><li>Paid parking. </li></ul><p><br></p>
<p>Our client, a well-known prominent personal injury firm, is seeking a Legal Assistant/Paralegal to join their team. The Legal Assistant/Paralegal will play an integral role in supporting attorneys by managing client files, coordinating medical records, and maintaining regular contact with clients, medical providers, and insurance companies. </p><p><br></p><p><strong>Location:</strong> Portland, ME</p><p><strong>Role:</strong> Legal Assistant/Paralegal</p><p><strong>Salary: </strong>$60,000 - $80,000 (depending on experience) + bonuses!</p><p><strong>Schedule: </strong>In-Office</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Request, track, and review medical records and bills related to personal injury claims</li><li>Scan, organize, and maintain case files in both digital and physical formats</li><li>Follow up with medical providers and other third parties to ensure timely receipt of records and documentation</li><li>Maintain frequent client contact to provide updates, gather information, and ensure clear communication throughout the case</li><li>Communicate with insurance adjusters, medical providers, and opposing counsel regarding claims, documentation, and settlement materials</li><li>Assist attorneys in preparing demand packages, case summaries, and correspondence</li><li>Support the team with general administrative tasks, including scheduling, document preparation, and file management</li><li>Maintain confidentiality and adhere to firm and ethical standards at all times</li></ul>
We are looking for a skilled Workers Compensation / Auto Claims Manager to join our team in Arlington Heights, Illinois, on a contract basis. In this role, you will oversee the management of Workers’ Compensation and Automobile claims, serving as a key liaison between injured employees, legal counsel, medical providers, and insurance adjusters. This position offers the opportunity to work collaboratively with internal and external stakeholders to ensure compliance with policies and procedures while maintaining accurate records and reporting. <br> Responsibilities: • Investigate and manage new Workers’ Compensation and Automobile claims efficiently and accurately. • Maintain open communication with injured employees, supervisors, legal counsel, medical providers, and insurance adjusters. • Monitor and track medical care for injured workers, ensuring proper documentation and follow-up. • Assist in establishing reserves in collaboration with insurance providers. • Organize, store, and retrieve medical and legal documents securely using electronic database systems. • Collaborate with claims adjusters to resolve contested cases effectively. • Work with supervisors to identify and implement modified or restricted duty roles for employees during recovery. • Coordinate with Divisional Health, Safety & Environment (HS& E) Directors and Human Resources managers on claims-related policies and procedures. • Prepare detailed reports on individual and aggregated claims for internal use. • Review and interpret contractual language to ensure compliance with applicable legal requirements. <br> The pay range for this position is $30 to $40. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
<p>Are you a detail-oriented professional with excellent communication and multitasking skills? We are seeking a <strong>Patient Administrative Specialist</strong> to join a dynamic outpatient clinical setting. As a <strong>Patient Administrative Specialist</strong>, you will be at the forefront of patient interaction, ensuring a smooth and professional experience. The <strong>Patient Administrative Specialist</strong> plays a vital role in the daily administrative operations of the clinic, handling patient coordination, front desk responsibilities, and surgery scheduling.</p><p>Schedule: Monday–Friday, 8:30 AM – 5:00 PM | 6-Month Onsite Contract</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform front desk check-in and check-out functions for patients.</li><li>Greet and welcome patients while addressing initial inquiries regarding appointments, payments, and schedules.</li><li>Answer and route calls on a multi-line phone system; take messages for clinic staff and physicians.</li><li>Ensure all insurance verifications and authorizations are completed prior to appointments.</li><li>Coordinate with providers regarding schedule preferences and urgent patient needs.</li><li>Support physician-patient communications using internal documents and tools.</li><li>Maintain databases, process internal forms, and handle various clerical tasks.</li><li>Use electronic medical record systems and phone systems to perform job duties efficiently.</li><li>Deliver excellent service that meets or exceeds organizational standards.</li><li>Manage non-clinical customer relationship messages (CRMs) and escalate as needed.</li><li>Handle incoming/outgoing faxes, clinic mail, and organize clinic-specific documents.</li></ul>
<p>Robert Half is partnering with an exceptional law firm in <strong>Altamonte Springs, Florida</strong> seeking a <strong>Medical Malpractice Presuit Paralegal</strong>. This is a <strong>remote role after 30 days</strong>, but <strong>local candidates only</strong> will be considered.</p><p>📩 <strong>To apply:</strong> Please send your resume to <strong>Stacey Lyons via LinkedIn</strong> for immediate consideration!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Draft correspondence, pleadings, and discovery requests/responses</li><li>Communicate directly with clients</li><li>Review medical records and prepare detailed medical chronologies</li><li>Prepare non-party record subpoenas in compliance with state and federal regulations</li><li>E-file documents in both state and federal courts</li><li>Locate and coordinate with expert witnesses</li><li>Assist in preparing cases for witness interviews, depositions, mediations, and trial</li><li>Accurately report billable time in accordance with client guidelines (timekeeper role)</li></ul><p><br></p><p><br></p>
We are looking for an experienced Billing Analyst to join our team in Houston, Texas. In this Contract-to-permanent role, you will play a key part in ensuring accurate and timely billing processes within the healthcare industry. The ideal candidate will excel in managing detailed financial data and demonstrate strong communication skills to collaborate with various departments effectively.<br><br>Responsibilities:<br>• Input and process billing documentation received from designated branches, ensuring accuracy and completeness.<br>• Provide constructive feedback to branch teams regarding the quality and timeliness of submitted paperwork.<br>• Monitor, review, and update daily billing work queues for assigned branches.<br>• Analyze billing reports regularly to identify and correct discrepancies.<br>• Collaborate closely with the Billing Manager and colleagues to maintain seamless communication and workflow.<br>• Support departmental projects such as customer price adjustments and updates for sales personnel.<br>• Coordinate with accounts receivable, credit/collections teams, and branch staff to address billing-related issues.<br>• Verify invoicing details, including pricing, customer information, equipment data, tax calculations, quantities, billing periods, and comments.<br>• Meet strict deadlines for month-end billing activities and other billing department responsibilities.<br>• Take on additional tasks and responsibilities as needed to support the team.
<p>We are looking for a detail-oriented Accounts Payable Lead to join our team in Jacksonville, Florida. In this role, you will play a vital part in ensuring timely research and accurate processing of vendor payments and invoices within a healthcare environment. This is a Contract-to-permanent position that offers an excellent opportunity to grow your career in the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Process and prepare vendor invoices and employee check requests for timely payment.</p><p>• Coordinate weekly check runs, ensuring all checks are accurately processed, mailed, or distributed.</p><p>• Upload vendor invoice files to Great Plains for accurate expense tracking at the patient level.</p><p>• Verify that billing from contracting facilities, hospitals, doctors, and pharmacies complies with Medicare regulations and agreements.</p><p>• Maintain and update vendor files, process checks, void payments, and manage data entry tasks.</p><p>• Accrue payments accurately within the appropriate accounting period and ensure proper coding to general ledger accounts.</p><p>• Collaborate with Patient Care Administrators to verify vendor payments align with contractual pricing and hospice care requirements.</p><p>• Investigate and resolve payment discrepancies and vendor issues in a timely manner.</p><p>• Collect and manage W-9 forms from vendors to ensure compliance.</p><p>• Monitor and process recurring payment obligations as needed.</p>
Are you efficient, detail-oriented, and looking for an impactful role in healthcare? We are seeking a reliable and dedicated ER Admitting Representative to join our team during the overnight hours from 10:00 PM to 6:30 AM. This is a key front-line position that plays a crucial role in ensuring the intake process runs smoothly for patients during emergency situations. Key Responsibilities: Greet and assist patients and families upon arrival in the emergency room. Accurately collect and verify patient information, including personal, medical, and insurance details. Register patients into the system efficiently while adhering to hospital policies and procedures. Verify insurance eligibility and coverage and assist with explaining admission-related paperwork and insurance processes to patients or families. Collect payment, co-pays, and provide payment plans when applicable. Maintain confidentiality in handling sensitive patient information in compliance with HIPAA regulations. Collaborate with ER medical staff to ensure seamless communication for patient care. Address patient inquiries professionally and provide excellent customer service during high-pressure situations.
<p>We are looking for an experienced Eligibility Supervisor to join our team in Port St. Lucie, Florida. In this role, you will oversee eligibility processes, ensuring compliance with federal and state regulations, while managing a team of specialists. This position requires excellent organizational skills, a strong understanding of Medicaid eligibility, and the ability to provide effective leadership in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the collection and review of necessary case documentation such as court orders, birth certificates, and income verification to determine initial and ongoing eligibility for federal funding.</p><p>• Manage the submission and tracking of Medicaid and Title IV-E applications for children in out-of-home care, ensuring proper activation and compliance.</p><p>• Approve and review Title IV-E Federal Monitoring Tools and ensure the accuracy of eligibility determinations.</p><p>• Facilitate Medicaid applications for children who have achieved permanency through adoption.</p><p>• Provide Letters of Assurance to case managers and protective investigators to address immediate medical needs of children.</p><p>• Enroll eligible children into specialized healthcare and dental plans, including those with special needs.</p><p>• Address and resolve outstanding medical bills with providers, submitting payment requests when appropriate.</p><p>• Monitor eligibility determinations and update client information in the system as necessary.</p><p>• Collaborate with case managers and investigators to gather household and financial details for accurate eligibility assessments.</p><p>• Manage and guide a team of Eligibility Specialists, monitoring their performance and ensuring timely completion of responsibilities.</p>
<p>We are seeking a few highly skilled and detail-oriented Revenue Integrity Analyst(s)/Senior Analysts to join our consulting team with a possible permanent position at our client. This role is essential in ensuring the integrity of revenue processes by focusing on charge capture, clinical documentation management, compliance, denial prevention, and reducing revenue leakage. The ideal candidate will play a critical role in safeguarding operational efficiency, improving reimbursement, and supporting organizational goals through their expertise in claims analysis, coding audits, and charge master processes.</p><p><br></p><p>Key Metrics of Success:</p><p><br></p><p>Reduction in denial rates through improved claims management and appeal processes.</p><p>Minimization of revenue leakage through accurate charge capture and coding audits.</p><p>Enhanced clinical documentation that aligns with coding and billing requirements.</p><p>Proactive</p><p><br></p><p>Qualifications:</p><p><br></p><p>Strong knowledge of healthcare revenue cycle, coding standards (e.g., ICD-10, CPT, and HCPCS), and billing regulations. Exposure/experience Epic, Cerner, etc.</p><p>Experience with charge description master management, claims denial analytics, and workflows associated with clinical charge capture.</p><p>Familiarity with payer guidelines and regulatory compliance in revenue cycles.</p><p><br></p><p><br></p><p>Revenue integrity ensures a healthcare organization receives accurate and compliant reimbursement for all services provided by maintaining high standards in clinical documentation, coding, billing, and payer relations. It involves continuous</p><p>monitoring, auditing, and training to prevent revenue leakage, reduce errors and denials, and ensure operational efficiency, ultimately supporting financial stability while adhering to regulatory standards.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Revenue Integrity Oversight: Perform daily activities to uphold and enhance the organization's revenue integrity processes, ensuring accurate charge capture and clinical documentation management.</p><p>Charge Capture Analysis: Monitor and optimize charge capture workflows to ensure all procedures and services are accurately billed, minimizing missed opportunities and revenue leakage.</p><p>Clinical Documentation Management: Partner with clinical teams to ensure accurate and complete clinical documentation that supports appropriate coding practices and maximizes reimbursement.</p><p>Claims Review and Denial Prevention: Regularly analyze claims data to identify trends in denials and missed reimbursements; implement proactive solutions to reduce denial rates and appeal claims as necessary.</p><p>Coding Audit Integrity: Conduct thorough audits of coding practices and records to ensure compliance with all regulatory standards and accuracy in reimbursement. Provide feedback and recommendations for corrective action where discrepancies are identified.</p><p>Revenue Leakage Prevention</p><p>Charge Description Master (CDM) Management: Collaborate with CDM management teams to ensure accurate and up-to-date maintenance of the charge description master. Partner with clinical and billing departments to resolve discrepancies or errors.</p><p>Claim and Reporting Analysis</p>
<p>Our client is looking for a skilled Litigation Attorney to join their team in<strong> California</strong> -- <strong>Bay Area or Los Angele</strong>s. The ideal candidate will bring expertise in civil litigation and a proactive approach to managing diverse cases, including medical malpractice. This role offers the opportunity to collaborate with a dedicated team and hone your legal skills in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Handle a variety of civil litigation cases from inception to resolution, ensuring all processes meet high standards of attention to detail.</p><p>• Develop and implement effective case strategies to achieve favorable client outcomes.</p><p>• Represent clients in court proceedings, depositions, and mediations with professionalism and expertise.</p><p>• Conduct thorough legal research and draft compelling pleadings, motions, and other legal documents.</p><p>• Collaborate with team members to share insights and ensure comprehensive case preparation.</p><p>• Manage client communications, offering clear updates and guidance throughout the legal process.</p><p>• Utilize knowledge of medical malpractice litigation or demonstrate a willingness to learn and excel in this area.</p><p>• Maintain compliance with all legal and ethical standards while managing multiple deadlines and priorities effectively.</p>
<p>A Senior Software Business Analyst is needed to play a crucial role in connecting business requirements to technical solutions. This role involves engaging with stakeholders to gather and analyze requirements, transforming them into actionable functional specifications. Responsibilities include evaluating existing processes, offering solutions to drive business value, and ensuring project success under tight timelines. The position also includes mentoring junior analysts, leading cross-departmental projects, and fostering innovation. Strong analytical and communication skills, along with a solid understanding of software development life cycles, are essential to succeed in this fast-paced environment.</p><p>The ideal candidate will work closely with development and QA teams to monitor project milestones, provide updates to stakeholders, and address any project risks and challenges. A proactive approach to improving application usability and efficiency will be critical. Focusing on the specialty pharmacy sector, the organization provides end-to-end solutions including hub services, pharmacy network management, group purchasing (GPO) services, cutting-edge technology platforms, and more. With a strong presence as an industry advocate, the focus remains on delivering strategic channel management, advanced products, and tailored services to optimize patient outcomes and improve healthcare delivery.</p><p><br></p><p><strong>** Qualified candidates should have experience with pharmacy insurance, medical insurance, and claims processing **</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collect and translate business requirements into detailed functional specifications for new and existing systems.</li><li>Perform gap analyses between current system capabilities and business needs using tools like Confluence, flowcharts, and wireframes to document workflows.</li><li>Create use cases for review during functional testing phases by developers and QA teams.</li><li>Work with IT teams to evaluate project scope and affected systems, providing strategic insights.</li><li>Assess new methodologies for feasibility and implementation efficiency.</li><li>Gain in-depth knowledge of internal software platforms and their underlying functionalities.</li><li>Analyze and optimize existing processes to identify inefficiencies and propose re-engineering solutions.</li><li>Host regular meetings with development teams to resolve obstacles and track progress.</li><li>Provide project status reports to business stakeholders.</li><li>Identify potential risks and escalate issues as required.</li><li>Continuously explore opportunities to improve application functionality, making recommendations for enhancements.</li><li>Maintain compliance with HIPAA regulations and related amendments</li></ul>
<p>Robert Half is looking for a Litigation Legal Assistant to join a wonderful firm in Chicago, Illinois. In this role, you will provide vital support to attorneys by managing cases, coordinating communications, and ensuring the smooth flow of legal operations. The ideal candidate will have strong organizational skills and thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage a high volume of cases, ensuring all details are tracked and deadlines are met.</li><li>Serve as the primary liaison with clients, insurance adjusters, opposing counsel, and medical providers.</li><li>Coordinate with insurance adjusters and claim representatives to secure authorizations for treatments, medications, and surgeries.</li><li>Draft and edit legal documents, including motions, subpoenas, discovery requests, and correspondence.</li><li>Compile and prepare special documentation for submission to insurance carriers.</li><li>Request and organize itemized bills and medical records from clients and healthcare providers.</li><li>Utilize case management software to maintain accurate and up-to-date records.</li><li>Support billing functions and calendar management to optimize workflow efficiency.</li><li>Assist in personal injury plaintiff and civil litigation matters.</li><li>Contribute to client relations by providing clear and precise communication</li></ul>
<p>We are looking for a dedicated Patient Registration Specialist to join our team in Rochester, Michigan. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service skills and a keen eye for detail. The role involves assisting patients with registration processes in various healthcare settings, ensuring accuracy and efficiency while providing exceptional support. <strong>This is a part-time 3pm-11:30pm schedule. </strong></p><p><br></p><p>Responsibilities:</p><p>• Register patients in emergency, inpatient, and outpatient settings, ensuring accurate and timely data entry.</p><p>• Assist patients in navigating technology and registration processes to ensure a smooth experience.</p><p>• Perform medical insurance verification to confirm coverage and eligibility.</p><p>• Schedule patient appointments and coordinate related administrative tasks efficiently.</p><p>• Maintain compliance with healthcare regulations, including Covid vaccination and flu shot requirements.</p><p>• Participate in a comprehensive 4-6 week training program, including virtual and on-site sessions.</p><p>• Adapt to varying shifts, including afternoon and midnight rotations, as required.</p><p>• Provide support for additional departmental duties as assigned.</p><p>• Uphold high standards of reliability and initiative in daily tasks.</p><p>• Collaborate effectively with team members to enhance patient care and operational efficiency.</p>
<p>A professional, personable, and detail-oriented <strong>Administrative & Billing Coordinator</strong> is needed for a long-term contract position in Albany, New York. This role offers an excellent opportunity to gain experience in a fast-paced healthcare environment while supporting daily front desk operations and administrative functions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients and visitors; manage check-in and check-out procedures.</li><li>Answer and direct incoming calls and emails with a courteous and detail-focused approach.</li><li>Schedule appointments and confirm bookings to maintain efficient office flow.</li><li>Process copayments and assist with basic billing and collections tasks.</li><li>Verify insurance details and follow up on missing or incomplete information.</li><li>Maintain office supplies and ensure necessary materials are stocked and organized.</li><li>Support billing and accounts receivable functions, including payment tracking.</li><li>Collaborate with team members to complete administrative tasks promptly.</li><li>Address patient inquiries and resolve issues with a customer-first mindset.</li><li>Perform data entry and update records using software systems such as Eclipse and Microsoft Office.</li></ul><p><strong>Interested candidates are encouraged to call Mary Christman or Gabrielle Maisonet at (518) 462-1430 for more information. We look forward to hearing from you!</strong></p><p><br></p>
<p><strong>Positions Overview:</strong></p><p>Customer Navigators are responsible for providing exceptional customer service to patients and their families while on-site and over the phone at the Hospital and Clinics. They provide customers, patients (and their families and visitors) with a personal connection to the hospital by offering amenities and assistance. Customer Navigator responsibilities may include, but are not limited to, scheduling and managing appointments, asking questions and gaining access to services and organizations, greeting patients, navigation assistance, responding to patient complaints, providing guidance to five (5) or more volunteers, and providing assistance to families.</p>
<p>We are looking for a detail-oriented and experienced Controller to oversee the financial operations of a healthcare organization in Memphis, TN. This role involves managing accounting systems, ensuring compliance with financial regulations, and providing accurate financial reports to support strategic decision-making. The Controller will collaborate closely with senior leadership to maintain financial integrity and drive operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily accounting operations, including general ledger management, payroll, purchasing, and accounts payable.</p><p>• Prepare and present monthly, quarterly, and yearly financial statements in adherence to regulatory and organizational standards.</p><p>• Develop, implement, and maintain robust internal controls, policies, and procedures to safeguard financial accuracy and compliance.</p><p>• Work with leadership to create budgets, forecasts, and long-term financial plans, providing insights to guide strategic decisions.</p><p>• Analyze financial performance, physician productivity, and departmental profitability to identify trends and recommend improvements.</p><p>• Supervise and mentor the accounting team, offering training, guidance, and regular performance evaluations.</p><p>• Coordinate and manage external audits, acting as a primary contact for auditors and regulatory agencies.</p><p>• Ensure compliance with tax and regulatory requirements by preparing accurate reports and filings.</p><p>• Research and resolve complex accounting issues to ensure compliance with applicable standards.</p><p>• Establish and enforce financial policies and procedures to protect organizational assets and ensure accurate reporting.</p>
<p>We are looking for a dedicated Pharmacy Technician to join our team this is a long-term contract role, you will play a key part in ensuring the accurate processing of pharmacy-related data and communicating outcomes to healthcare providers. This position requires flexibility, as shifts may include weekends and overnight hours following a comprehensive two-week training period. If you are detail-oriented and thrive in a fast-paced environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Sort and index electronic faxes into the appropriate prior authorization systems with accuracy.</p><p>• Identify and process member, provider, and drug information using multiple computer systems.</p><p>• Review prior authorization requests and ensure timely initiation of coverage determinations.</p><p>• Make outbound calls to healthcare providers or members to gather additional information or communicate case outcomes.</p><p>• Navigate various systems to retrieve and validate data needed for case processing.</p><p>• Educate providers, members, and pharmacy staff on prior authorization procedures and compliance requirements.</p><p>• Meet established performance metrics, including processing a set number of cases per hour.</p><p>• Update and maintain accurate records in prior authorization systems, ensuring data integrity.</p><p>• Collaborate with team members and other departments to resolve complex cases efficiently.Pharmacy Technician </p>
<p>About the Role</p><p>A premier, board-certified plastic surgery practice is seeking an experienced and polished Concierge to serve as the first point of contact for potential and existing patients. This role is ideal for someone with exceptional interpersonal skills, a strong sales mindset, and a passion for delivering a luxury-level patient experience.</p><p>As a Concierge, you’ll handle incoming inquiries, follow up with interested patients, and guide them through their consultation journey—balancing professionalism, empathy, and discretion in every interaction.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the primary contact for all incoming patient calls, emails, and inquiries with professionalism and warmth.</li><li>Provide detailed information on available procedures, consultations, and treatment options in alignment with the surgeon’s guidance.</li><li>Proactively pursue and follow up on leads, maintaining consistent communication to convert inquiries into consultations and procedures.</li><li>Support and schedule patient consultations, ensuring a seamless, luxury experience from first contact to post-visit follow-up.</li><li>Build trust and long-term relationships with patients through exceptional service and personalized care.</li><li>Maintain patient records and track inquiries using CRM or scheduling software.</li><li>Collaborate closely with the clinical and administrative teams to ensure consistency and efficiency in patient communication.</li><li>Uphold the highest standards of confidentiality, professionalism, and discretion.</li></ul>
<p>We are looking for a detail-oriented and reliable Patient Registration Specialist to join our team in Rochester, Michigan. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service skills and a passion for healthcare support. The role involves assisting patients with their registration process, ensuring accuracy in data entry, and providing guidance as needed. <strong>Must be willing to work a flexible scheduling including weekends. </strong></p><p><br></p><p>Responsibilities:</p><p>• Accurately register patients in various settings, including the emergency room, inpatient, and outpatient departments.</p><p>• Assist patients with navigating technology and provide clear instructions when necessary.</p><p>• Perform data entry with precision to maintain accurate patient records.</p><p>• Collaborate with team members to ensure a seamless registration process.</p><p>• Handle patient scheduling and provide support in managing appointments.</p><p>• Verify medical insurance information and address any discrepancies.</p><p>• Adapt to rotating shifts, including afternoon and midnight rotations, after completing initial training.</p><p>• Comply with health and safety requirements, including COVID-19 vaccination, flu shot, and occupational health screenings.</p><p>• Provide additional assistance within the department as required.</p>
<p><strong>Controller - Healthcare Industry Expertise</strong></p><p><strong>Anna Parson at Robert Half</strong> is seeking an experienced <strong>Controller</strong> to lead the financial operations of a healthcare-focused organization. The ideal Controller candidate will bring deep expertise in accounting, systems conversions/implementations, regulatory compliance, and process optimization within the healthcare, hospital, or medical practice industry.</p><p><br></p><p><strong>As the Controller, you will: </strong></p><ul><li>Manage and oversee all core accounting operations, including financial reporting, payroll, and month-end close, ensuring compliance with GAAP and healthcare regulations.</li><li>Lead system implementations and optimizations (Workday/SAP/Oracle/NetSuite preferred) while driving process automation and operational efficiencies.</li><li>Establish and maintain robust internal controls, safeguard assets, and ensure smooth management of internal and external audits.</li><li>Build, mentor, and lead the accounting team while collaborating with senior leadership to deliver financial insights and support strategic initiatives, including special projects and M& A activities.</li></ul><p><strong>Controller </strong>role offers an exciting opportunity to make a meaningful impact by streamlining financial operations, enhancing compliance, and driving innovation within the healthcare finance sector.</p><p>Contact Anna Parson at Robert Half for confidential and immediate consideration! Ready to take the next step in your career? <strong>Apply now!</strong></p>
<p>We are looking for an experienced and meticulous Associate Patient Care Coordinator to join our healthcare team in Latrobe, Pennsylvania. This contract Patient Care Coordinator position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal Patient Care Coordinator candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail. Apply today!</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.</p><p>• Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.</p><p>• Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.</p><p>• Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.</p><p>• Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.</p><p>• Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.</p><p>• Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.</p><p>• Uphold high standards by treating all patients and staff with dignity and respect during interactions.</p><p>• Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.</p><p>• Ensure consistent attendance and punctuality to support the operational needs of the clinic.c</p>
<p>Litigation Attorney</p><p><br></p><p>Our client, a nationally recognized civil litigation firm, is seeking a 3 plus years’ Litigation Associate Attorney to join their team. Prior experience with insurance litigation, medical malpractice, and casualty defense litigation would be strongly preferred. A writing sample demonstrating strong research and writing skills will be required. Clerkship experience that demonstrates strong research and writing skills would be highly preferred for this position. The firm offers a competitive compensation, bonus twice a year, a remote work situation, and a very competitive benefits package. Candidates interested in this direct-hire opportunity should have an active license to practice law in Colorado. The selected candidate has to be residing in the State of Colorado to be eligible for this position. If you are qualified for this position, please send your resume and writing sample to Director, mala.saraogi@roberthalf[dot][com] for immediate consideration!</p>
We are looking for an experienced Billing Office Manager to oversee medical billing operations, manage staff, and ensure compliance with regulatory standards. This role is essential in maintaining efficient workflows, accurate billing processes, and timely payments while fostering collaboration across internal and external stakeholders. Key Duties and Responsibilities: Supervise and manage staff responsible for medical billing and patient accounting tasks. Ensure accurate and timely billing that aligns with organizational goals. Monitor workflows and collaborate with insurance providers, collection agencies, admitting departments, physicians, and auditors to address billing and account-related issues. Resolve patient account concerns diplomatically while adhering to established internal guidelines. Stay knowledgeable about third-party reimbursement policies, contracts, and healthcare regulations (e.g., HMOs, PPOs). Optimize department operations by effectively utilizing billing systems and implementing process improvements. Forecast staffing needs, balance workloads, and employ part-time assistance when required. Regularly prepare and present statistical reports to the CFO. Foster communication between cross-functional teams, including accounts receivable, registration, and health information. <br> Posted by Recruiting Director Scott G. Moore
