<p><strong><u>Position Title</u></strong><u>: </u>Medical Biller</p><p><br></p><p><strong><u>Overview: </u></strong>We are seeking a highly motivated and detail-oriented Medical Billing for an organization located near Mars, PA. This organization provides a wide range of senior care, health, and rehabilitation services. The ideal candidate will have expertise in billing and payment posting, ensuring accurate and timely processing of accounts receivable transactions. Your role will play a critical part in maintaining a smooth revenue cycle tor their diverse services, including senior living communities, home care, hospice, outpatient, and therapy services.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><strong>Billing:</strong></p><p>Generate and issue invoices for a wide range of care services, including senior living, skilled nursing, home care, and outpatient services.</p><p>Ensure compliance with service agreements, insurance policies, and applicable healthcare regulations.</p><p>Address billing discrepancies by coordinating with internal departments, including admissions and patient services.</p><p>Prepare and submit claims to insurance companies, Medicare, and Medicaid as applicable.</p><p><br></p><p><strong>Payment Posting:</strong></p><p>Accurately enter payments received (cash, checks, and electronic transfers) into the accounts receivable system.</p><p>Reconcile posted payments with bank statements and patient billing systems.</p><p>Manage and resolve unapplied payments or discrepancies to maintain accurate account balances.</p><p><br></p><p><strong>Revenue Cycle Management:</strong></p><p>Work collaboratively with other departments to monitor and manage the overall revenue cycle.</p><p>Track and follow up on outstanding payments or insurance claims to reduce accounts receivable aging.</p><p>Prepare reports on accounts receivable status, payment trends, and delinquent accounts for management review.</p><p><br></p><p><strong>Customer and Client Communication:</strong></p><p>Respond to patient or payer inquiries regarding invoices, payments, or account details with professionalism and clarity.</p><p>Serve as a point of contact for resolving disputes or escalations concerning billing errors or payment issues.</p><p><br></p><p><strong>Compliance</strong>:</p><p>Ensure billing and payment posting processes comply with industry standards, healthcare regulations (including HIPAA), and organizational policies.</p><p>Document procedures and maintain accurate, auditable records for all accounts receivable transactions.</p><p><br></p><p><strong><u>Location</u>: T</strong>his position is ONSITE and located in the Mars, PA area.</p><p><br></p><p><strong><u>Schedule</u>: </strong>The hours are Monday through Friday from 8:30am-5pm.</p><p><br></p><p><strong><u>Why is this role available? </u></strong>This organization recently had a tenured team member retire.</p><p><br></p><p><strong><u>How to Apply: </u></strong>Submit your updated resume on the Robert Half website or apply using the Robert Half App. After applying, please call 412-471-5946 to confirm your application was received.</p>
<p>We are looking for a Customer Service Representative to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service via phone, email, and in-person interactions.</li><li>Address customer inquiries, concerns, and complaints in a timely and efficient manner.</li><li>Process orders, returns, and account updates while ensuring accuracy.</li><li>Maintain and update customer records in company databases.</li><li>Assist with data entry, documentation, and administrative support as needed.</li><li>Collaborate with internal teams to resolve customer issues and ensure smooth operations.</li><li>Follow company policies and procedures to ensure compliance and consistency in customer service delivery.</li><li>Identify opportunities for process improvements to enhance the customer experience.</li></ul>
<p>ERSEA Enrollment & Administrative Support Specialist</p><p><strong>Schedule:</strong> Mon–Fri, 8:00 a.m.–4:30 p.m.; occasional evenings/overtime; weekends as needed based on agency needs</p><p><strong>Department:</strong> ERSEA (Eligibility, Recruitment, Selection, Enrollment & Attendance)</p><p><br></p><p>Summary</p><p>Provide high-touch administrative and enrollment support to the ERSEA Department by answering phones, scheduling enrollment appointments, completing and tracking applications, following up with families on missing health documentation, entering and maintaining accurate data in the agency database, uploading records, monitoring attendance, and assisting with application approvals.</p><p>Key Responsibilities</p><ul><li>Answer high-volume phone lines; triage inquiries and route calls/messages promptly.</li><li>Schedule and manage enrollment appointments; send reminders and confirmations.</li><li>Conduct ongoing follow-up with parents/guardians for missing health documentation (e.g., immunizations, IHPs, medical statements).</li><li>Prepare, review, and complete enrollment applications; verify eligibility information.</li><li>Perform accurate data entry and document uploads into the agency database.</li><li>Track application status and support approvals in line with ERSEA policies.</li><li>Monitor attendance data and escalate concerns in accordance with guidelines.</li><li>Maintain organized electronic and paper files; protect confidential information.</li><li>Collaborate with ERSEA and site staff to resolve enrollment and documentation issues.</li><li>Provide general front-office support (copies, scans, forms, mail, reception coverage).</li></ul><p><br></p>
<p>Are you a compassionate and detail-oriented professional with excellent communication skills in multiple languages? Join our team as a <strong>Bilingual Call Center Agent</strong> for a nonprofit organization where you can make a real difference by supporting our mission and connecting with people from diverse backgrounds.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer, screen, and direct incoming calls in a professional and friendly manner, ensuring a positive experience for every caller.</li><li>Provide support, guidance, and solutions to clients or community members in two or more languages (e.g., English and Spanish).</li><li>Accurately document all interactions and ensure data entry is handled with confidentiality and precision.</li><li>Collaborate with team members and departments to resolve inquiries or escalate urgent issues to appropriate personnel.</li><li>Educate callers about the nonprofit’s mission, events, programs, and services.</li><li>Maintain a thorough knowledge of the organization's resources and external partners to provide accurate referrals when necessary.</li><li>Handle sensitive or emotional conversations with empathy, patience, and professionalism.</li><li>Assist with occasional administrative or outreach tasks as needed.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Medical Billing Specialist to join our team in Emmett, Idaho. In this long-term contract position, you will play a crucial role in managing payment posting processes, ensuring accuracy in patient accounts, and maintaining balanced daily logs. If you have a strong background in medical billing and a commitment to excellence, we invite you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Retrieve remittance advice from clearing houses daily and ensure timely processing.</p><p>• Organize and calculate insurance payment batches to confirm deposit accuracy.</p><p>• Export electronic remittance files to revenue cycle software and assist in developing electronic payment posting systems.</p><p>• Post payments manually and electronically while verifying patient details such as account numbers, dates of service, and other identifiers.</p><p>• Apply adjustments to patient accounts for deductibles, copays, coinsurance, and contractual obligations, while directing denials to the appropriate team.</p><p>• Reconcile and balance posted payment batches daily, ensuring accounts are accurate and properly closed.</p><p>• Analyze and interpret Explanation of Benefits (EOBs) to post payments correctly to patient accounts.</p><p>• Research unidentified payments and recoupments to determine proper transactions, including refund requests and takebacks.</p><p>• Collaborate with the Controller to balance daily, weekly, and monthly financial totals.</p><p>• Assist with billing work queues, insurance follow-ups, and other assigned tasks as needed.</p><p>Cerner and TruBridge knowledge preferred</p>
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.</p><p> </p>
<p>We are seeking a Customer Service Representative for our location in XXXXX, Virginia. This role will be based in the payment processing department of our organization, working on-site from Monday to Friday. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry. If you are looking to get your foot in the door with a great company this is the opportunity for you.</p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer credit applications with precision.</p><p>• Update and maintain accurate customer credit records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
<p>We are seeking a Customer Service Representative for our location in Fairfax, Virginia. This role will be based in the payment processing department of our organization, working on-site from Monday to Friday. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.</p><p>Responsibilities:</p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Handling phone calls and emails -incoming calls, email requests, chat, and in-person</p><p>• Update and maintain accurate customer credit records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Urbandale, Iowa. In this role, you will serve as a primary point of contact for customers, addressing inquiries related to life, health, and disability insurance policies. This is a Contract-to-Permanent position, offering a great opportunity to grow within our organization fully on-site.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls from customers with professionalism and efficiency, providing accurate information and support.</p><p>• Address inquiries related to policy coverage, billing and payments, claims, and rate quotes.</p><p>• Assist customers in navigating their insurance options and resolving any issues or concerns.</p><p>• Process orders and maintain accurate records in the system.</p><p>• Monitor and follow up on customer requests to ensure timely resolution.</p><p>• Uphold confidentiality and adhere to company policies and procedures.</p><p><br></p><p>If you are looking to take the next step in your customer service career, please APPLY TODAY! Give us a call at 515.706.4974 or apply through our Robert Half website.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team just outside of Short Pump, Virginia. In this Contract-to-Permanent position, you will play a vital role in ensuring customer satisfaction by managing inquiries, processing orders, and supporting the sales team. This role is ideal for someone who excels in communication, organization, and delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Provide accurate quotes to customers for parts and attachments upon request.</p><p>• Assist customers with shipping inquiries and ensure timely communication regarding delivery expectations.</p><p>• Support the sales team by preparing and sending brochures, product specifications, installation instructions, and promotional materials.</p><p>• Reserve equipment for customers requiring serial numbers or pre-payment before purchase orders are finalized.</p><p>• Help manage overdue accounts by assisting with collections and following up on outstanding balances.</p><p>• Process sales orders for various products, including attachments, parts, tracks, and warranty-related items.</p><p>• Ensure customer specifications and dimensions for attachments are correctly documented and provided as needed.</p><p>• Accurately input sales orders and verify all required information is included for seamless processing.</p><p>• Communicate expected delivery times (ETAs) clearly to customers to manage expectations.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract-to-permanent position, offering an excellent opportunity to grow within the organization. The ideal candidate will excel in customer service, data entry, and administrative tasks while maintaining a high level of accuracy and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry into member portals and confirm submission details.</p><p>• Process and verify forms while ensuring eligibility postings are completed efficiently.</p><p>• Generate and analyze reports to support operational needs.</p><p>• Handle inbound calls to assist vendors and customers with inquiries.</p><p>• Distribute mail and manage scanning and indexing tasks for documentation.</p><p>• Schedule appointments and coordinate with vendors as needed.</p><p>• Respond to email correspondence promptly and professionally.</p><p>• Utilize Microsoft Excel and Word for order entry and administrative tasks.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>
<p>A busy company in the Morristown area is seeking a Sales Support Specialist to join their growing organization. This Sales Support Specialist will get the chance to join a growing company that offers career advancement as well as a flexible work schedule. The ideal Sales Support Specialist will come from the CPG industry and being familiar with e-commerce (Amazon, etc.) This Sales Support Specialist role will play a key part in ensuring seamless sales operations, effective inventory coordination, and maintaining strong communication across teams. Your expertise will help drive efficiency and support the success of our sales initiatives. Other responsibilities of this Sales Support Specialist will include but not be limited to:</p><p><br></p><p>Sales Support Specialist Responsibilities:</p><p>• Oversee sales operations activities by collaborating with planners, field sales directors, customer service, and operations teams to analyze data and make strategic decisions.</p><p>• Manage item allocations, balancing customer priorities, inventory risks, and financial considerations.</p><p>• Monitor inventory depletion and advise on continuation or removal of allocations based on inbound shipments and customer needs.</p><p>• Evaluate Amazon order trends weekly to address potential overselling issues and recommend adjustments to align inventory with broader customer needs.</p><p>• Implement item transitions and discontinuations with a focus on minimizing excess inventory and ensuring alignment with customer resets and cost strategies.</p><p>• Prepare and distribute trade notification letters to customers with accurate and timely updates.</p><p>• Maintain and update the Emerson Portal, ensuring all sales materials—such as sell sheets, pricing, images, and packaging specs—are current and accessible.</p><p>• Coordinate sample management processes to guarantee timely delivery and proper packaging for customer reviews and resets.</p><p>• Represent the sales team in project meetings, communicating timelines and risks while serving as a liaison between project managers and sales.</p><p>• Support onboarding processes for new customers, ensuring operational, sales, and system requirements are met efficiently.</p><p><br></p><p>This Sales Support Specialist role is paying between $65,000 and $75,000 annually depending on experience. If interested in this Sales Support Specialist position, apply today! </p>
<p>Are you an organized, personable, and proactive individual looking to make a difference in patient care? We are seeking a <strong>Medical Front Desk Specialist</strong> to join our healthcare team and provide outstanding service to patients, staff, and providers.</p><p>As the first point of contact for patients, the role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. If you are bilingual and have a knack for creating smooth experiences for people, we want to hear from you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Patient Check-In/Check-Out:</strong> Greet patients warmly upon arrival, maintain accurate registration details, and manage documentation for check-out procedures.</li><li><strong>Insurance Verification:</strong> Verify patient insurance benefits and handle all related inquiries for accurate processing.</li><li><strong>Appointment Scheduling:</strong> Coordinate patient scheduling, manage cancellations/rescheduling, and assist with appointment reminders.</li><li><strong>Receptionist Duties:</strong> Answer phones promptly, handle inquiries professionally, and triage calls as needed.</li><li><strong>Document Management:</strong> Fax, scan, and file medical records effectively while maintaining patient information confidentiality (Source: HIPAA standards).</li><li><strong>Copay Collection:</strong> Process patient payments and provide receipts for financial transactions accurately.</li><li><strong>Greeting Patients and Providers:</strong> Provide welcoming and attentive support to all visitors, ensuring a positive experience.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent required; additional education in healthcare or administration is a plus.</li><li>Previous experience in a medical front office or similar healthcare setting preferred.</li><li>Proficiency in using medical scheduling software and Microsoft Office (Word, Excel, and Outlook).</li><li>Bilingual (English and [Specify Second Language]), with strong communication and interpersonal skills.</li><li>Familiarity with insurance verification processes and billing procedures is highly desirable.</li><li>Ability to multitask and remain calm under pressure in a busy healthcare environment.</li></ul><p><br></p>
<p>Robert Half is seeking a Customer Service Representative for our client in New Orleans, Louisiana. This short-term contract to full time position requires a detail-oriented individual with experience in call center operations and strong communication skills. The ideal candidate will contribute to resolving customer inquiries efficiently while gaining knowledge of housing programs such as Tax Credit and Voucher initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer calls with professionalism and empathy.</p><p>• Address and resolve issues related to housing programs, including Tax Credit and Voucher systems.</p><p>• Maintain accurate records of customer interactions through data entry.</p><p>• Manage email correspondence to assist customers with inquiries and provide timely responses.</p><p>• Handle outbound calls to follow up on unresolved concerns.</p><p>• Schedule appointments for housing-related services and ensure proper coordination.</p><p>• Utilize Microsoft Excel and Word for tracking and reporting purposes.</p><p>• Ensure compliance with Fair Housing regulations during all interactions.</p><p>• Assist with order entry for housing-related programs and services.</p><p>• Demonstrate a thorough understanding of Low-Income Tax Credit Housing (LITCH) policies.</p>
<p>Our company is currently seeking to hire a qualified and experienced Customer Service Representative to join our team. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.</p><p>Responsibilities will include:</p><ol><li>Responding promptly to customer inquiries in a polite and professional manner.</li><li>Handling and resolving customer complaints.</li><li>Processing orders, forms, applications, and requests.</li><li>Providing customers with product and service information.</li><li>Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.</li><li>Monitoring customer service team and ensuring all policies and procedures are adhered to.</li><li>Developing and maintaining customer relationships and updating customer databases.</li><li>Performing any other duties as assigned by the management.</li></ol><p><br></p>
<p>We are looking for a dedicated and detail-oriented Patient Registration specialist to join our client's practice near Blue Ash, Ohio. In this role, you will serve as the first point of contact for patients, ensuring a seamless and welcoming experience. This is a Contract-to-Permanent position in the healthcare industry, offering an opportunity to contribute to high-quality patient care.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors warmly while providing accurate information and assistance.</p><p>• Maintain and update patient files and records with precision and confidentiality.</p><p>• Handle payment processing and insurance claims efficiently.</p><p>• Manage inventory by ordering supplies and ensuring stock levels are adequate.</p><p>• Perform various administrative tasks as needed to support the smooth operation of the facility.</p><p>• Answer inbound calls promptly, addressing inquiries and concerns professionally.</p><p>• Oversee insurance authorizations and benefit-related functions.</p><p>• Collaborate on billing processes to ensure accuracy and compliance.</p><p>• Support clinical trial operations as required.</p>
<p>We are looking for a Client Accounts Specialist to join our team in San Francisco, California. This role involves managing billing processes and client accounts while ensuring exceptional service delivery. The ideal candidate will bring expertise in accounting software systems and customer service to streamline operations and improve client satisfaction. <strong>For immediate consideration, please contact Leon Chang directly via Linked-In.</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p><strong>Invoice Management:</strong> Prepares and posts client invoices per attorney revisions and client guidelines.</p><p><strong>Cash Application:</strong> Reconciles and applies payments (checks, wires, ACH, credit cards); processes refunds as needed.</p><p><strong>Bank Deposits:</strong> Organizes and deposits checks into correct accounts.</p><p><strong>Trust Accounts:</strong> Records deposits, transfers, and withdrawals for client and state bar trust accounts.</p><p><strong>Recordkeeping:</strong> Maintains accurate electronic files for invoices, cash receipts, disbursements, overpayments, refunds, wires, transfers, write-offs, and unapplied cash.</p><p><strong>Reporting:</strong> Provides accrual, budget, and rate data to attorneys/clients as requested.</p><p><strong>Expense Processing:</strong> Records third-party expenses and disbursements in expense systems.</p><p><strong>Account Management:</strong> Monitors unapplied cash, reallocates payments when bills are revised, and ensures trust funds are used appropriately.</p><p><strong>Collections Support:</strong> Assists with collection efforts when needed.</p>
<p>Basic Function: A Teller/Customer Service Representative is accountable for processing all our </p><p>client transactions as well as providing them with excellent customer service. Making sure </p><p>clients are pleased with the services provided is one of the most important aspects of this </p><p>position.</p><p>. Principal Responsibilities:</p><p>• Create a welcoming environment for all clients.</p><p>• Assisting customers with processing transactions, such as deposits, withdrawals, or </p><p>payments, resolving complaints or account discrepancies, and answering questions.</p><p>• Informing customers about bank products and services.</p><p>• Maintain a balanced cash drawer daily and provide proof (using tapes) that all </p><p>transactions match those on your Teller Desktop System.</p><p>• Verifying client transactions, including wires, checks, transfers, and ach.</p><p>• Handling currency, transactions, and confidential information in a responsible manner.</p><p>• Accurately and swiftly process deposits, withdrawals, transfers, and wire transfers.</p><p>• Keep records of Bank Checks sold and maintain file with OFAC search results for payee.</p><p>• Respond to emails from clients in a timely manner and see that their request has been </p><p>processed to their likeness as long as bank policies and procedures were followed.</p><p>• Ordering new debit cards for clients when they expired was lost or stolen.</p><p>• Answering incoming phone calls.</p><p>• Facilitate the opening of new accounts, including the ordering of checks and debit cards.</p><p>• Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits </p><p>are not exceeded.</p><p>• Open consumer accounts.</p><p>• Comply with all department Security, company policies, procedures, and regulations.</p><p><br></p>
<p>The <em>Patient Access Representative</em> is essential in ensuring the smooth and accurate registration of all patient types. The <em>Patient Access Representative</em> gathers and verifies demographic and insurance information while providing exceptional customer service throughout the registration process. As a <em>Patient Access Representative</em>, you will contribute directly to patient satisfaction, operational efficiency, and regulatory compliance.</p><p><strong>Responsibilities:</strong></p><ul><li>Complete patient registration and admission processes in compliance with EMTALA regulations and organizational policies.</li><li>Accurately obtain and enter patient demographic, insurance, and eligibility information.</li><li>Collect and document co-pays, deductibles, and deposits from patients.</li><li>Obtain all required patient signatures on legal and registration-related documentation.</li><li>Scan all registration-related documents into the Electronic Document Management (EDM) system by the end of each shift.</li><li>Utilize verification tools such as HDX, payer websites, and Experian for insurance and demographic confirmation.</li><li>Prioritize registration tasks effectively during high-volume periods while maintaining service quality.</li><li>Collaborate with clinical and administrative staff by providing essential materials such as wristbands and facesheets in a timely manner.</li><li>Respond to notifications and crossovers from nursing staff in a prompt and accurate manner.</li><li>Distribute HIPAA-compliant Notices of Privacy Practices</li></ul>
<p>Are you a friendly, detail-oriented professional committed to delivering exceptional support and fostering positive customer interactions? Robert Half is seeking Customer Service Representatives for ongoing opportunities with clients across various industries. If you thrive in fast-paced environments and enjoy problem-solving, we want to connect with you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Customer Support:</strong> Respond to customer inquiries via phone, email, chat, or in-person, ensuring timely and professional communication.</li><li><strong>Problem Resolution:</strong> Troubleshoot issues, resolve complaints, and escalate concerns as needed to ensure a satisfactory resolution.</li><li><strong>Order Management:</strong> Handle customer orders, track shipments, and process returns or exchanges accurately.</li><li><strong>Documentation:</strong> Maintain accurate and detailed records of customer interactions in CRM databases.</li><li><strong>Product/Service Knowledge:</strong> Understand and explain company products, policies, and services to assist customers effectively.</li><li><strong>Team Collaboration:</strong> Work closely with internal teams such as sales, technical support, and marketing to address customer needs.</li><li><strong>Process Improvement:</strong> Provide feedback on customer service practices and suggest enhancements for better efficiency and satisfaction.</li></ul><p><br></p>
<p>We are seeking an experienced Senior Customer Service Representative to join our client’s team in the printing/manufacturing industry. This is a temp-to-hire opportunity for a motivated professional who thrives in a fast-paced, detail-driven environment and is eager to grow into a more advanced account/customer service role.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and process customer accounts and orders with accuracy and timeliness.</li><li>Verify and confirm order details (items, quantities, changes, etc.) and enter them correctly into the order system.</li><li>Serve as the primary liaison between customers and internal teams, ensuring clear communication and effective follow-up.</li><li>Prioritize daily workload to meet shifting demands, updates, and changes.</li><li>Apply problem-solving skills to resolve customer issues and ensure satisfaction.</li><li>Learn and apply calculations, conversions, and concepts specific to the production process.</li><li>Apply project management skills to oversee customer orders from start to finish, ensuring deadlines, changes, and deliverables are met.</li><li>Coordinate with multiple stakeholders to drive projects forward and ensure seamless execution across teams.</li></ul><p><br></p><p><br></p>
<p>We are looking for a skilled Medical Collections Specialist to join our team on a contract basis in Sudbury, MA. In this role, you will be responsible for managing patient accounts, facilitating payment collections, and ensuring compliance with healthcare regulations. The ideal candidate has strong analytical abilities, excellent communication skills, and proficiency in medical billing software.</p><p><br></p><p>Responsibilities:</p><p>• Manage patient accounts by addressing billing inquiries, arranging payment plans, and communicating financial responsibilities.</p><p>• Collect payments efficiently while adhering to healthcare regulations and organizational policies.</p><p>• Analyze billing details to identify discrepancies and investigate claim denials.</p><p>• Negotiate payment terms with patients, insurance companies, and other parties to resolve outstanding balances.</p><p>• Utilize healthcare billing software for electronic claim submissions and account management.</p><p>• Reconcile accounts to ensure accurate balances and resolve any inconsistencies.</p><p>• Provide precise and effective communication with clients, insurers, and internal teams to address billing disputes and inquiries.</p><p>• Maintain compliance with healthcare laws and internal guidelines throughout the collections process.</p><p>• Post payments accurately and ensure timely account updates</p>
