<p>Join our team as a Medical Payment Posting Specialist and play a crucial role in supporting the healthcare revenue cycle. You will ensure accurate and timely posting of medical payments, helping healthcare organizations maintain financial integrity and deliver outstanding patient service.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am -5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately post insurance and patient payments into billing systems</li><li>Review explanation of benefits (EOB) documents for proper payment allocation</li><li>Reconcile payments with patient accounts and billing records</li><li>Identify and resolve posting discrepancies, including denials and underpayments</li><li>Communicate with internal teams or insurance providers regarding payment issues</li><li>Maintain compliance with industry standards and HIPAA regulations</li><li>Assist with month-end close processes as related to payment posting</li></ul><p><br></p>
<p><strong><em>Job: </em></strong><em>Collections Specialist </em></p><p><strong><em>Salary range:</em></strong><em> $50,000-$65,000 + Bonus </em></p><p><strong><em>Benefits:</em></strong><em> medical, vision, dental, life, and disability insurance</em></p><p><br></p><p>We are looking for a <strong>Spanish Speaking,</strong> motivated and detail-oriented Collections Specialist to manage third-party and in-house collection accounts. This role is critical in ensuring timely resolution of delinquent accounts while maintaining strong relationships with external partners. The ideal candidate will possess a strong background in collections, excellent analytical skills, and the ability to implement strategies for improved recovery rates.</p><p><br></p><p><em>To apply to this Onsite role please send your resume to [email protected]</em></p><p><br></p><p>Responsibilities:</p><p>• Build and nurture partnerships with third-party collection agencies through regular performance reviews and strategy discussions.</p><p>• Provide updates to senior management on account progress and overall health of third-party collections.</p><p>• Evaluate account data across multiple partners to identify opportunities for enhanced recovery results.</p><p>• Oversee the resolution of delinquent accounts in a compliant and timely manner.</p><p>• Assist the collections team with inbound and outbound calls, including negotiations, settlements, and account reconciliation.</p><p>• Utilize tools such as skip tracing and historical account data to effectively resolve outstanding balances.</p><p>• Introduce and implement process enhancements to improve efficiency and compliance.</p><p>• Monitor and manage account performance metrics to ensure goals are met.</p><p>• Collaborate with internal teams to refine collection strategies and optimize workflows.</p>
As a Medical Receptionist, you play a vital role in ensuring the smooth and efficient operation of a healthcare facility. You are the first point of contact for patients and are responsible for providing excellent customer service while managing front office tasks. This position requires strong communication skills, attention to detail, and the ability to handle sensitive information with professionalism and confidentiality. Key Responsibilities Greet patients and visitors in a friendly and detail oriented manner Answer incoming calls, direct inquiries, and relay messages appropriately Schedule and confirm patient appointments, manage provider calendars Register patients, verify insurance information, and collect necessary forms Manage patient check-in and check-out processes, including co-payment collection Maintain patient records and ensure accurate data entry into electronic health systems Coordinate with clinical staff to ensure efficient patient flow Respond to patient questions and provide general information about the practice Maintain a tidy reception area and monitor office supplies inventory Adhere to HIPAA privacy regulations and organizational policies
<p>We are looking for a skilled and bilingual Medical Receptionist to join our dedicated cardiology team in Connecticut. In this long-term contract position, you will play a vital role in ensuring exceptional patient care by managing front-office operations, facilitating communication, and supporting administrative tasks. This opportunity is ideal for someone who pays close attention to detail, thrives in a fast-paced medical environment, and enjoys interacting with a diverse patient community.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist patients during check-in and check-out, ensuring accurate collection of co-pays and verification of insurance details.</p><p>• Schedule patient appointments and follow-ups while coordinating referrals and pre-authorizations with other healthcare providers.</p><p>• Communicate effectively in English and a second language, such as Spanish, to address patient inquiries and provide translations when necessary.</p><p>• Maintain patient charts and documentation in compliance with office and regulatory standards.</p><p>• Answer and route phone calls, messages, and requests promptly and accurately.</p><p>• Support office operations through filing, scanning, and performing general administrative tasks.</p><p>• Ensure patients understand instructions for medical procedures, tests, and follow-up visits.</p><p>• Uphold confidentiality and privacy standards in accordance with practice guidelines.</p><p>• Collaborate with clinicians and staff to promote a smooth workflow and enhance patient satisfaction.</p>
<p>We are looking for a detail-oriented Medical Billing Specialist! </p><p><br></p><p>This is a Contract to permanent position within the dynamic healthcare industry, offering an excellent opportunity to grow your skills in medical billing and coding. The role requires precision, a strong work ethic, and a commitment to maintaining the accuracy of medical claims and charge entries.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit medical claims with accuracy and attention to detail.</p><p>• Perform charge entry tasks to ensure proper coding and billing procedures.</p><p>• Review and resolve billing discrepancies to maintain compliance with healthcare regulations.</p><p>• Collaborate with healthcare providers and insurance companies to address claim issues.</p><p>• Maintain up-to-date knowledge of medical billing and coding standards.</p><p>• Analyze billing data and generate reports for management review.</p><p>• Respond to inquiries from patients and insurance representatives regarding billing matters.</p><p>• Ensure timely submission and follow-up on claims to maximize reimbursement.</p><p>• Participate in quality assurance activities to improve billing operations.</p><p>• Support the team in achieving departmental goals and deadlines.</p>
<p>Jackie Meza with Robert Half is looking for an experienced Accounts Receivable Specialist. In this role, you will oversee critical financial processes including billing, collections, and reconciliations. Your expertise in managing accounts receivable and proficiency in Excel will be essential to ensuring accurate financial operations. Contact Jackie Meza at 209.227.6563 </p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable processes, including billing and commercial collections, to ensure timely payments.</p><p>• Apply cash payments accurately to customer accounts and resolve discrepancies as needed.</p><p>• Conduct thorough reconciliations of accounts to maintain financial accuracy.</p><p>• Support month-end and year-end closing activities by preparing necessary documentation and reports.</p><p>• Utilize Excel to create pivot tables and formulas for financial analysis and reporting.</p><p>• Communicate with customers to resolve outstanding balances and negotiate payment terms.</p><p>• Monitor accounts for overdue payments and take appropriate collection actions.</p><p>• Collaborate with internal teams to ensure accurate and efficient financial operations.</p><p>• Maintain detailed financial records and ensure compliance with company policies and procedures.</p><p>• Provide regular updates and reports on accounts receivable performance to management.</p>
<p>Robert Half is looking for a full-time Legal Assistant to join a reputable law firm in Chicago, Illinois. In this role, you will play a key part in managing case files, communicating with various partners, and supporting the legal team with administrative and procedural tasks. The ideal candidate is proactive, organized, and skilled at multitasking in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Handle a high volume of case files and ensure all documentation is up to date.</li><li>Communicate effectively with clients, insurance adjusters, opposing counsel, and medical providers to facilitate case progress.</li><li>Coordinate with insurance representatives to secure necessary authorizations for client medications, treatments, and surgeries.</li><li>Draft legal documents such as routine motions, subpoenas, discovery requests, and correspondence.</li><li>Compile and prepare special reports for insurance carriers to support claims.</li><li>Request and manage itemized bills and medical records from healthcare providers.</li><li>Maintain accurate records and ensure compliance with case management software.</li><li>Assist in billing functions and calendar management to keep schedules organized and deadlines met.</li><li>Stay updated on workers' compensation laws and procedures to provide accurate support</li></ul>
<p><b>Calling all Personal Injury Legal Assistants and Paralegals! Baltimore-Metro Area | Multiple Firms | Multiple Opportunities</b></p><p><br></p><p>Are you a proactive, detail-oriented legal professional ready for your next move in Personal Injury law? Our recruiting agency partners with law firms <strong>throughout the entire Baltimore-metro area</strong>, and we’re actively seeking strong Paralegals and Legal Assistants to support fast-paced, high-impact PI practices.</p><p><br></p><p><b>About our roles</b></p><p>You’ll play a key role in supporting attorneys and clients throughout the life of a personal injury case. Responsibilities may include:</p><ul><li>Managing case files from intake through settlement or litigation</li><li>Drafting legal documents, correspondence, and discovery</li><li>Communicating with clients, medical providers, adjusters, and opposing counsel</li><li>Requesting, organizing, and summarizing medical records and bills</li><li>Maintaining deadlines, calendars, and case management systems</li><li>Assisting with trial prep, negotiations, and mediations</li></ul>
<p><strong>Overview:</strong></p><p>We are seeking a detail-oriented and experienced Billing Administrator to join our client’s team on a temp-to-hire basis. This role will be responsible for handling billing, collections, and basic accounts receivable functions, including supporting the transition to a new system and managing outstanding customer balances.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and process 50–75 customer invoices per day accurately and efficiently.</li><li>Manage billing and collections for all customer accounts, including past-due balances.</li><li>Set up and manage new credit accounts.</li><li>Perform basic accounts receivable functions and ensure accurate record-keeping.</li><li>Assist with transitioning responsibilities currently handled by the outgoing staff member, including managing complex or overdue accounts.</li><li>Support the team in understanding and navigating the new system.</li></ul>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Lewes, Delaware. This Contract to permanent position focuses on ensuring smooth and efficient patient access, while delivering excellent customer service. The role requires strong communication skills and the ability to handle various administrative and patient-related tasks with professionalism.<br><br>Responsibilities:<br>• Accurately assign medical record numbers (MRNs) and conduct compliance checks to ensure adherence to medical necessity standards.<br>• Provide clear and thorough patient instructions while collecting and verifying insurance details and processing physician orders.<br>• Utilize overlay tools effectively to manage patient records and ensure seamless data accuracy.<br>• Handle pre-registration of patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.<br>• Assist patients with understanding their financial responsibilities, including point-of-service collections and past-due balances.<br>• Offer payment plan options and address billing inquiries with precision and care.<br>• Deliver outstanding customer service, contributing to high satisfaction ratings as measured by Press Ganey.<br>• Operate within systems such as Epic EMR and Allscripts to manage patient information and streamline administrative processes.<br>• Respond to inbound calls with professionalism, addressing patient needs and resolving concerns efficiently.<br>• Collaborate with team members to ensure a supportive and organized patient access experience.
We are looking for a detail-oriented Quality Assistant to support the Quality Team in managing administrative tasks within a medical setting. This contract position is based in Monterey Park, California, and involves assisting with inbox monitoring and medical record collection to ensure timely processing for provider payments. The ideal candidate will have experience in medical administration and a strong understanding of medical terminology.<br><br>Responsibilities:<br>• Assist the Quality Team by managing inbox communications and addressing inquiries promptly.<br>• Collect and organize medical records to ensure accurate and timely submission.<br>• Support the verification of medical insurance details and related documentation.<br>• Work with electronic medical record systems to maintain accurate patient information.<br>• Collaborate with team members to schedule patients and coordinate administrative workflows.<br>• Ensure compliance with healthcare regulations and organizational policies.<br>• Provide administrative assistance to nurses and other healthcare professionals.<br>• Track and monitor the progress of medical record submissions to facilitate provider payments.<br>• Identify and resolve discrepancies in medical documentation or insurance verification.<br>• Maintain confidentiality and security of sensitive medical information.
<p>Robert Half is looking for a Litigation Legal Assistant to join a wonderful firm in Chicago, Illinois. In this role, you will provide vital support to attorneys by managing cases, coordinating communications, and ensuring the smooth flow of legal operations. The ideal candidate will have strong organizational skills and thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage a high volume of cases, ensuring all details are tracked and deadlines are met.</li><li>Serve as the primary liaison with clients, insurance adjusters, opposing counsel, and medical providers.</li><li>Coordinate with insurance adjusters and claim representatives to secure authorizations for treatments, medications, and surgeries.</li><li>Draft and edit legal documents, including motions, subpoenas, discovery requests, and correspondence.</li><li>Compile and prepare special documentation for submission to insurance carriers.</li><li>Request and organize itemized bills and medical records from clients and healthcare providers.</li><li>Utilize case management software to maintain accurate and up-to-date records.</li><li>Support billing functions and calendar management to optimize workflow efficiency.</li><li>Assist in personal injury plaintiff and civil litigation matters.</li><li>Contribute to client relations by providing clear and precise communication</li></ul>
<p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Winter is here! Want to be with a company that will ensure you get to enjoy the holiday season? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Hartland, Wisconsin. This position offers an exciting opportunity to contribute to the organization by managing accounts receivable and ensuring efficient collections processes. The role requires someone detail-oriented and proactive, capable of delivering results in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee customer accounts and actively follow up on overdue balances to ensure timely collections.<br>• Reconcile open receivables across multiple systems, ensuring accuracy in financial records.<br>• Validate and clean historical data to maintain integrity during system transitions.<br>• Analyze and track accounts receivable using Excel to monitor payment statuses and trends.<br>• Collaborate with internal teams to address billing discrepancies and resolve missing documentation.<br>• Implement process improvements to optimize collection workflows and enhance reporting capabilities.<br>• Utilize expertise in Service Titan or similar accounting systems to streamline operations.<br>• Develop and maintain aging reports to track outstanding balances and payment progress.<br>• Ensure compliance with company policies and procedures during all collection activities.
<p>We are looking for a detail-oriented Patient Access Specialist to join a local team on a long-term contract basis in Lewiston, Maine. In this role, you will handle patient admissions and related administrative tasks, ensuring compliance with organizational policies and regulatory requirements. This position requires a strong commitment to providing exceptional customer service while managing patient accounts and supporting the hospital's mission. Hours: 7:45 AM to 8:15 PM Week 1: Thursday, Friday, Saturday; Week 2: Monday, Wednesday, Thursday</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and perform compliance checks to ensure patient records meet regulatory standards.</p><p>• Provide patients with clear instructions and collect necessary insurance information while processing physician orders.</p><p>• Conduct pre-registration tasks such as gathering demographic and insurance details via inbound and outbound calls.</p><p>• Explain consent forms and patient education documents to patients, guarantors, or legal guardians while obtaining necessary signatures.</p><p>• Verify insurance eligibility and enter benefit data into the system to support billing processes.</p><p>• Inform Medicare patients about non-payment risks and distribute required documents, including Advance Beneficiary Notices.</p><p>• Perform audits on patient accounts to ensure accuracy and compliance with quality standards.</p><p>• Utilize reporting systems to identify and correct errors in accounts across various departments and facilities.</p><p>• Meet assigned point-of-service collection goals and assist patients with payment plans, including collecting past-due balances.</p>
<p>A busy firm in the West Caldwell area is seeking a Collections Specialist to join their growing company. This Collections Specialist will manage accounts receivable processes by working closely with attorneys, clients, and finance staff to ensure timely payments and resolve outstanding debts. The ideal Collections Specialist will have prior experience out of the legal industry, professional services, or something close and have experience with a relevant system such as 3E, Aderant, etc. This Collections Specialist position requires strong communication, high attention to detail, and the ability to multitask. Other responsibilities of this Collections Specialist will include but not be limited to: </p><p><br></p><p>Collections Specialist Responsibilities:</p><ul><li>Collaborate with administrative leadership to address tasks and assignments effectively.</li><li>Assist clients with billing inquiries and provide clear explanations.</li><li>Support assigned partners with collections activities and strategies.</li><li>Follow up on overdue accounts to ensure timely resolution.</li><li>Prepare detailed reports for clients and partners related to accounts receivable.</li><li>Generate and distribute monthly reminder statements to clients.</li><li>Maintain organized and accurate accounts receivable records and files.</li><li>Coordinate with accounting staff to manage cash applications, resolve duplicate payments, and utilize funds held in trust.</li><li>Record all communications and updates in the document management system.</li></ul><p><br></p><p>This Collections Specialist role is paying between $75,000 and $95,000 annually depending on experience. If interested in this Collections Specialist position, apply today! </p>
<p>Join our team in Minneapolis as a Collections Specialist! In this on-site position, you will play a critical role in managing and resolving outstanding accounts, helping to ensure our organization’s financial health while providing professional and empathetic customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact clients to collect outstanding payments via phone, email, and written correspondence</li><li>Negotiate payment arrangements and resolve account discrepancies</li><li>Maintain accurate records of all collection activities in company systems</li><li>Review aging reports and prioritize collection efforts accordingly</li><li>Work closely with internal departments to resolve billing and payment issues</li><li>Adhere to company policies and compliance standards</li></ul><p>Ready to take the next step in your career? Apply today or call 612-656-0250.</p>
We are looking for a detail-oriented Billing Clerk to join our team in Taunton, Massachusetts. This long-term contract position requires someone with experience in medical billing, particularly in behavioral health and healthcare settings. The ideal candidate will possess strong organizational skills and the ability to work independently while handling claims and insurance-related tasks efficiently.<br><br>Responsibilities:<br>• Perform claims reconciliation for Mass Medicaid, including researching issues and addressing approvals or denials.<br>• Manage medical billing processes accurately and in compliance with healthcare standards.<br>• Ensure patient insurance and demographic records are updated and maintained correctly.<br>• Process charge entries for assigned programs promptly and with precision.<br>• Build and maintain effective communication with insurance representatives to resolve billing issues.<br>• Provide guidance to program directors and clinicians regarding billing procedures and requirements.<br>• Monitor high balance accounts and report problematic account activities to the Billing Manager.<br>• Review aging reports regularly to ensure claims are submitted within the payer’s timely filing limits.<br>• Conduct independent research to stay informed about payer specifications and healthcare billing requirements.<br>• Utilize clearing house platforms, such as Inovalon, to streamline billing processes.
<p>Are you detail-oriented with proven expertise in collections and accounts receivable? We are seeking AR/Collections Specialists for contract and project assignments with leading area organizations for year-end and Q1 opportunities. These on-site roles require a strong focus on numerical data entry, report generation, and collections management—primarily via email correspondence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and process large volumes of numerical data and emails into company systems</li><li>Maintain accurate records and generate reports with basic Excel skills</li><li>Manage collections, reaching out to customers via email to secure missing funds</li><li>Conduct research and troubleshooting to support ongoing collection efforts</li><li>Execute high-volume email correspondence, especially during month-end close</li><li>Accurately input all numbers for reporting purposes</li><li>Utilize accounting software for collections and reporting</li><li>Manage customer invoices and handle aging reports</li></ul><p>If you are interested, please complete an application and call (423) 237-7921 for more information!</p>
<p>Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume for immediate consideration. </p><p>Collections Outreach:</p><p>· Contact customers with overdue payments through various channels such as phone calls, emails, and letters.</p><p>· Implement effective collection strategies to recover outstanding balances.</p><p>Negotiation and Resolution:</p><p>· Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.</p><p>· Resolve disputes and address customer inquiries related to overdue payments.</p><p>Payment Reconciliation:</p><p>· Reconcile customer payments with outstanding balances.</p><p>· Ensure accuracy in recording and tracking payments received.</p><p>Documentation and Record Keeping:</p><p>· Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.</p><p>· Document any agreements made with customers regarding payment plans.</p><p>Reporting and Analysis:</p><p>· Generate and analyze reports on accounts receivable aging and collection performance.</p><p>· Provide insights into trends, challenges, and potential areas for improvement.</p><p>Credit Risk Assessment:</p><p>· Assess the creditworthiness of customers and recommend appropriate credit limits.</p><p><br></p>
<p>We are looking for an experienced Accounting Assistant to join our team. This role involves managing essential financial operations such as accounts payable, accounts receivable, billing, and collections. The ideal candidate will excel in maintaining accurate records and ensuring smooth financial transactions. The company offers an excellent benefits package including an excellent medical insurance plan, 401k with a match, and PTO plan. </p><p><br></p><p>Salary Range: 55,000 - 65,000</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts payable tasks, including vendor payments and expense tracking.</p><p>• Handle accounts receivable functions, ensuring timely invoicing and payment collections.</p><p>• Maintain and update financial records with precision and attention to detail.</p><p>• Perform data entry for invoices, receipts, and other financial documents.</p><p>• Collaborate with internal teams to ensure accurate billing and reporting.</p><p>• Utilize accounting software, with a preference for Sage, to streamline financial processes.</p><p>• Assist in preparing financial reports and summaries for management review.</p><p>• Address discrepancies and resolve issues related to accounts and billing.</p><p>• Support auditing and compliance activities as needed.</p><p>• Contribute to the overall efficiency of the accounting department through proactive support.</p>
We are looking for a dedicated and experienced Paralegal to join our team in Wilmington, North Carolina. As part of a boutique law firm specializing in personal injury cases, you will play a vital role in delivering exceptional legal support and ensuring successful outcomes for our clients. This position offers an opportunity for professionals who thrive in a collaborative and detail-oriented environment, with potential for growth and long-term career development.<br><br>Responsibilities:<br>• Draft legal documents, including pleadings, discovery materials, correspondence, and other necessary filings.<br>• Manage case files throughout their lifecycle, from initial intake to trial proceedings.<br>• Organize and summarize medical records, bills, and other essential documents for case preparation.<br>• Prepare trial notebooks, exhibits, and other materials to support litigation efforts.<br>• Coordinate schedules and maintain communication with clients, witnesses, and expert consultants.<br>• Conduct thorough legal and factual research to support case strategy and development.<br>• Provide general administrative and clerical assistance to ensure smooth office operations.
We are looking for a detail-oriented Collections Specialist to join our team in Brooklyn Center, Minnesota. In this Contract-to-permanent position, you will play a key role in managing accounts receivable, ensuring payments are processed accurately, and investigating discrepancies in unpaid accounts. This is an excellent opportunity to contribute to a dynamic team while growing your expertise in collections and financial services.<br><br>Responsibilities:<br>• Handle the collection process for outstanding accounts, ensuring timely resolution and payment.<br>• Verify and post received payments and adjustments accurately into the system.<br>• Investigate and analyze missing or incomplete information related to unpaid accounts.<br>• Communicate professionally with clients to address payment-related inquiries and resolve disputes.<br>• Utilize accounting software systems and CRM tools to track and manage account information.<br>• Process billing and claims administration tasks with precision and efficiency.<br>• Answer inbound calls to assist customers with account-related concerns.<br>• Ensure compliance with company policies and procedures in all collection activities.<br>• Generate reports on account statuses and provide insights to the management team.<br>• Collaborate with team members to improve collection strategies and processes.
We are looking for a detail-oriented Customer Service Representative to join our healthcare team in Bethel Park, Pennsylvania. This contract position focuses on providing financial counseling to patients during their inpatient stays, ensuring accurate benefit education and payment collection. The role requires strong communication skills and the ability to work evenings, weekends, and holidays as needed.<br><br>Responsibilities:<br>• Conduct face-to-face discussions with patients to review inpatient benefits, authorization, and financial liabilities.<br>• Accurately verify and calculate patient payments, including outstanding balances, copays, deductibles, and coinsurance.<br>• Perform pre-registration and registration tasks, collecting patient financial liabilities during or before the date of service.<br>• Assist in verifying insurance eligibility, Medicaid processing, and financial assistance applications.<br>• Monitor and improve processes related to missed collection opportunities by implementing follow-ups and adjustments.<br>• Send post-discharge letters to patients outlining estimated liabilities and payment options.<br>• Facilitate in-house call reviews to ensure patients have valid payor sources and authorization for their current stays.<br>• Maintain accurate records of all patient accounts and liabilities, ensuring daily updates.<br>• Collaborate on the collection of outpatient orders for current and future services using designated systems.<br>• Gather required consent forms and documentation during patient registration, including Medicare notices and treatment agreements.
<p>Join our healthcare finance team as a Payment Posting Clerk. In this on-site role, you will be responsible for accurately recording and reconciling patient payments, supporting billing processes, and ensuring financial records are maintained with precision.</p><p>What You'll Be Doing:</p><ul><li>Accurately post patient and insurance payments to appropriate accounts in billing software</li><li>Reconcile daily deposits and resolve any payment discrepancies</li><li>Communicate with billing team members to ensure accounts are updated and balanced</li><li>Review explanation of benefits (EOBs) and other relevant documentation for proper payment allocation</li><li>Maintain confidential patient financial records and support month-end reporting</li><li>Provide exceptional customer service in resolving payment issues</li></ul><p>Ready to take the next step in your career? Apply today or call 612-656-0250.</p><p><br></p>
