As a Medical Receptionist, you play a vital role in ensuring the smooth and efficient operation of a healthcare facility. You are the first point of contact for patients and are responsible for providing excellent customer service while managing front office tasks. This position requires strong communication skills, attention to detail, and the ability to handle sensitive information with professionalism and confidentiality. Key Responsibilities Greet patients and visitors in a friendly and detail oriented manner Answer incoming calls, direct inquiries, and relay messages appropriately Schedule and confirm patient appointments, manage provider calendars Register patients, verify insurance information, and collect necessary forms Manage patient check-in and check-out processes, including co-payment collection Maintain patient records and ensure accurate data entry into electronic health systems Coordinate with clinical staff to ensure efficient patient flow Respond to patient questions and provide general information about the practice Maintain a tidy reception area and monitor office supplies inventory Adhere to HIPAA privacy regulations and organizational policies

High school diploma or equivalent; additional coursework or certification in medical administration is a plus Previous experience in a medical office or healthcare setting preferred Strong organizational skills and attention to detail Excellent verbal and written communication skills Proficiency with scheduling software and basic office applications Ability to handle sensitive information with discretion

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