<p><strong>About the Role:</strong></p><p> We’re looking for a Senior Embedded Software Engineer who thrives at the intersection of hardware and software—and has a knack for building sleek UIs with Qt. You'll develop embedded systems that power real products, not science projects.</p><p><strong>What You’ll Do:</strong></p><ul><li>Design and implement embedded software for microcontrollers (ARM, etc.)</li><li>Develop responsive, intuitive UIs using Qt/QML</li><li>Write efficient, maintainable C/C++ code</li><li>Bring up new hardware and debug with tools like oscilloscopes and logic analyzers</li><li>Collaborate with hardware, firmware, and UI/UX teams</li></ul><p><strong>What You’ll Need:</strong></p><ul><li>5+ years of embedded software development</li><li>Proficiency in C/C++</li><li>Hands-on experience with Qt/QML for embedded systems</li><li>RTOS experience (FreeRTOS, Zephyr, etc.)</li><li>Comfort with debugging tools (JTAG, logic analyzers, etc.)</li><li>Bonus: Experience with wireless protocols, bootloaders, or touchscreen interfaces</li></ul><p><strong>Why You’ll Love It Here:</strong></p><ul><li>Cutting-edge tech and real ownership</li><li>Talented team, low ego environment</li><li>Competitive salary, full benefits, flexible schedule</li><li>No nonsense, just good engineering</li></ul><p>Sound like your kind of gig? Let’s talk.</p>
<p>Our client is searching for a Systems Administrator to spearhead the management of Active Directory, Office 365 environments, and Windows server infrastructure. This dynamic role is ideal for an experienced IT professional who thrives in server and cloud-based infrastructure environments. Your expertise in managing hybrid infrastructures, administering Office 365, and implementing server virtualization technologies will be vital for securing operations and enabling organizational success.</p><p><br></p><p>You will be directly responsible for administering Active Directory, designing and managing internal and customer-facing server environments, enhancing cybersecurity measures, and supporting cloud-based tools like Office 365 and virtualization technologies. The ideal candidate will demonstrate autonomy, adaptability, and strong collaboration skills while driving IT infrastructure management and security compliance standards.</p><p>This position offers opportunities to expand proficiency in system architecture, compliance standards such as NIST 800-171 and CMMC, and cutting-edge IT infrastructure solutions.</p><p><br></p><p>Apply today for immediate consideration!</p>
We are on the lookout for a Workday Integrations Developer to become a part of our team in the Healthcare, Hospitals, and Social Assistance sector, located in McLean, Virginia. You will be tasked with the responsibility of managing complex integrations with the Workday cloud application, using your skills to solve intricate business problems and ensure seamless functionality across various Human Capital Management and Financial functional areas. This role also requires you to handle internal IT security and reporting needs.<br><br>Responsibilities:<br><br>• Take the lead in the design, development, and support testing of the Workday integration code base, including Workday Studio, EIB, Core Connectors, DT, XSLT, RaaS, and supporting 3rd party coding.<br>• Conduct Discovery sessions with business and 3rd party vendor subject matter experts for integrations and reports.<br>• Develop detailed integration specifications, field mappings, and designs to support the entire integration and report deployment life cycle.<br>• Handle the investigation of integration and report failures, perform root cause analyses, and provide detailed findings and recommendations to management and business leaders.<br>• Identify and escalate risks in a timely manner, while developing alternative technical and functional solutions as needed.<br>• Manage the processing of customer credit applications accurately and efficiently.<br>• Ensure the maintenance of accurate customer credit records.<br>• Monitor customer accounts and take appropriate action when necessary.<br>• Utilize your skills in Client Side Scripting, Cloud Technologies, CRM, ERP - Enterprise Resource Planning, Microsoft, AB Testing, API Development, Business Process Functions, Business Requirement Document, and Configuration Management to achieve these tasks.
<p>We are looking for a skilled M365 Integration Consultant to join our team on a long-term contract basis in Cincinnati, Ohio. This role requires expertise in system analysis and integration, with a focus on Microsoft technologies. The ideal candidate will play a key role in streamlining processes and ensuring seamless functionality across platforms.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and document business requirements to support system integration efforts.</p><p>• Manage and maintain Active Directory environments to ensure security and optimal performance.</p><p>• Collaborate with stakeholders to design and implement solutions aligned with organizational needs.</p><p>• Perform detailed system analysis to identify areas for improvement and recommend enhancements.</p><p>• Work with Microsoft SQL Server to configure, optimize, and troubleshoot database systems.</p><p>• Support integration initiatives involving Microsoft technologies and IBM systems.</p><p>• Develop technical documentation and workflows to ensure clear communication and understanding.</p><p>• Conduct testing and validation to confirm successful implementation of system changes.</p><p>• Provide technical support and guidance to teams during integration and troubleshooting activities.</p><p>• Monitor system performance and proactively address issues to maintain stability.</p>
We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide technical support to ensure smooth operations across various systems and platforms. This is a long-term contract position offering the opportunity to work in a dynamic environment and contribute to the success of both on-site and remote teams.<br><br>Responsibilities:<br>• Deliver Tier 1-2 technical support for macOS and Windows systems, with a focus on a Mac-dominant environment.<br>• Effectively manage and resolve support tickets using ServiceNow.<br>• Utilize Jamf to administer and maintain macOS endpoints.<br>• Provide technical assistance to the New York office and remote teams.<br>• Collaborate with IT leadership and cross-functional teams to enhance service consistency.<br>• Uphold high standards of customer service while addressing technical issues promptly and efficiently.
<p>Are you passionate about building high-performance software solutions that power complex systems? We’re looking for a <strong>C++ Software Engineer</strong> to join our dynamic and innovative technology team. This is an exciting opportunity to work on challenging projects where your code truly makes an impact.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Design, develop, test, and maintain high-quality C++ applications.</li><li>Collaborate with cross-functional teams to define software requirements and deliver scalable solutions.</li><li>Write clean, efficient, and well-documented code using modern C++ practices.</li><li>Optimize code for performance, reliability, and maintainability.</li><li>Troubleshoot and debug issues across multiple platforms (Windows/Linux).</li><li>Participate in code reviews, architecture discussions, and process improvements.</li></ul><p><br></p>
We are looking for a skilled Help Desk Analyst III to join our team in Dublin, Ohio. This long-term contract position offers an excellent opportunity to contribute to the healthcare industry by providing advanced technical support and desktop engineering solutions. The role will involve both onsite and hybrid work arrangements, with a focus on enhancing IT operations and user experiences.<br><br>Responsibilities:<br>• Oversee desktop engineering tasks, including remote device management and application deployment using Microsoft Intune.<br>• Administer and support mobile devices and telephony systems, such as CXOne.<br>• Develop and implement scripts to automate device configuration and maintenance processes.<br>• Act as a subject matter expert and escalation point for Tier I and Tier II support teams.<br>• Manage service tickets through FreshService, ensuring resolutions are delivered promptly.<br>• Execute enterprise-wide computer deployments using Autopilot.<br>• Collaborate with various teams to improve IT operations and enhance user satisfaction.<br>• Participate in a rotational on-call schedule every five weeks, including remote work during weekends.
<p>Job Summary: Works on a variety of control system projects. Leads individual project related tasks and/or complicated large-scale projects in their entirety. Provides engineering support on projects/tasks that are led by others. Assumes ultimate responsibility for the assigned projects/tasks. Takes direction and seeks guidance from assigned project leads, the supervisors, and company leadership.</p><p><br></p><p>Duties and Responsibilities: Technical Responsibilities:</p><ul><li>Completely self-sufficient in the field.</li><li>Lead and assist with start-up and commissioning of control systems.</li><li>Lead and perform Factory Acceptance Tests (FAT).</li><li>Experienced in reading and interpreting piping & instrumentation diagrams and wiring diagrams. Able to provide feedback regarding field conditions versus drawings.</li><li>Experienced with Human-Machine Interface (HMI) and Programmable Logic Controller (PLC) applications.</li><li>Demonstrates deep understanding of the company’s Quality Management System (QMS).</li><li>Provide review of standard documents generated by others for technical, grammatical, and aesthetic content.</li><li>Firm understanding of complex control system design.</li><li>Provide instrumentation specifications for complex control systems.</li><li>Demonstrate thorough understanding of Information Technology (IT) system, network infrastructure, and computer system design, as it relates to control system integration.</li></ul><p><br></p><p><br></p><p>Project Responsibilities:</p><ul><li>Complete assigned tasks accurately, on schedule, and under budget.</li><li>Understand the scope of work assigned to you, identify when issues arise that are beyond that scope, and communicate those issues to the assigned project lead.</li><li>Lead individual project related tasks and/or small to mid-sized projects in their entirety.</li><li>Take on the role of the customer’s main contact on those projects that the employee is assigned to lead.</li><li>Communicate in an effective, positive, and proactive manner with customers and trade partners.</li><li>Anticipates possible issues that may arise during a project and proactively plans solutions.</li><li>Seeks opportunities for new work with customers and contractors.</li><li>Delivers detailed feedback on project and task assignments.</li><li>Demonstrates an understanding of project contracts and specifications.</li><li>Ability to identify and manage risks.</li></ul>
<p>We are looking for an experienced and innovative Senior Software Engineer to join our dynamic team in Hilliard, Ohio. In this role, you will collaborate with cross-functional teams to deliver high-quality products. If you thrive on solving complex problems and staying ahead of industry trends, this is the perfect opportunity to make an impact.</p><p><br></p><p>Responsibilities:</p><p>• Design and develop advanced software solutions tailored to meet complex business needs.</p><p>• Lead and mentor a team of engineers, providing guidance throughout project lifecycles.</p><p>• Build and maintain scalable applications, APIs, and database models to ensure optimal performance.</p><p>• Collaborate closely with product managers, user experience designers, and stakeholders to gather and refine project requirements.</p><p>• Manage software deployments and provide post-release support to ensure seamless operation.</p><p>• Recommend and implement best practices, tools, and processes to improve productivity and code quality.</p><p>• Conduct rigorous code reviews and approve changes to maintain high development standards.</p><p>• Evaluate team performance, offering constructive feedback and guidance for growth.</p><p>• Stay updated on emerging technologies and industry trends to propose innovative solutions.</p><p>• Assess and integrate frameworks, platforms, and tools to enhance development capabilities.</p>
We are looking for a skilled Software Engineer to join our manufacturing team in Grand Rapids, Michigan. In this role, you will design and implement innovative software solutions, collaborate with cross-functional teams, and ensure systems are optimized for business needs. This position offers a dynamic environment where your technical expertise will directly contribute to organizational success.<br><br>Responsibilities:<br>• Develop and maintain software applications using languages such as C#, .NET, and JavaScript.<br>• Create and optimize front-end interfaces with tools like React.js and HTML.<br>• Manage database systems, including SQL and T-SQL, to ensure data integrity and performance.<br>• Integrate ERP systems such as Epicor to streamline business operations.<br>• Utilize AI tools and services to deliver rapid and effective solutions.<br>• Map and document processes using tools like Google Drawing, Visio, or Lucidchart.<br>• Collaborate with team members to identify and implement improvements to existing systems.<br>• Troubleshoot and resolve on-call emergency situations as needed.<br>• Participate in scheduled maintenance and system upgrades during off-hours.<br>• Travel occasionally to support project and system needs.
We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Greenville, South Carolina. In this role, you will provide technical support and troubleshooting assistance for a wide range of hardware, software, and networking issues. You will play a key role in ensuring smooth operations by addressing user concerns, documenting resolutions, and escalating complex problems when necessary.<br><br>Responsibilities:<br>• Respond to incoming support requests, providing basic troubleshooting for issues such as password resets, printer setups, equipment configurations, and network connectivity.<br>• Offer training and guidance to users on new or updated technologies and systems.<br>• Research solutions to technical problems using internal and external knowledge bases.<br>• Escalate unresolved issues to higher-level support staff, including specialists, leads, or managers.<br>• Document all steps taken to resolve incidents, including successful and unsuccessful actions, in service records.<br>• Ensure compliance with established service level agreements and meet performance benchmarks.<br>• Maintain a thorough understanding of help desk procedures and technical processes.<br>• Collaborate with team members to facilitate effective communication and resolution of technical challenges.<br>• Adapt to changing priorities and tasks in a dynamic work environment.<br>• Build positive relationships with users by providing exceptional customer service and technical support.
<p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and support complex system components for large-scale data solutions.</li><li>Collaborate with other developers to understand requirements and translate them into scalable software designs.</li><li>Write, review, and optimize detailed specifications and complex bug fixes.</li><li>Implement best practices, conduct code reviews, and adhere to modern development methodologies (Agile, Waterfall, etc.).</li><li>Work with complex data models and storage subsystems.</li><li>Mentor junior developers on Big Data optimization and coding standards.</li><li>Stay updated on new technologies and apply them to improve system performance.</li><li>Collaborate effectively with internal and external technical resources.</li></ul>
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Placerville, California. In this role, you will provide technical assistance to end-users across multiple districts, ensuring smooth operation of hardware, software, networking, and audiovisual systems. This position requires travel within the local area and offers an opportunity to make a direct impact on IT services.<br><br>Responsibilities:<br>• Deliver comprehensive desktop support to approximately 600 users across 15 districts.<br>• Address and resolve technical issues through the Freshservice ticketing system.<br>• Provide remote assistance using Splashtop for troubleshooting and support.<br>• Troubleshoot and resolve hardware, software, and basic networking issues, including wired and wireless connections.<br>• Set up, deploy, and image computers for staff in various locations, including Head Start and Special Services.<br>• Maintain and support audiovisual equipment to ensure seamless functionality.<br>• Travel locally within the organization using a personal vehicle; mileage reimbursement is provided.<br>• Ensure all work adheres to high standards, including dress code guidelines.
<p>We are looking for a skilled Systems Engineering Lead to join our team in Rolling Meadows, IL. This long-term contract opportunity is ideal for an experienced individual who thrives on designing, managing, and optimizing enterprise-level systems and solutions. The role involves working with cutting-edge technologies and ensuring seamless operation and integration across various platforms.</p><p><br></p><p>Responsibilities:</p><p>• Lead the design, implementation, and management of Active Directory and Azure Active Directory environments to ensure optimal security and performance.</p><p>• Oversee the administration and maintenance of Microsoft Windows Server systems, ensuring high availability and reliability.</p><p>• Manage Citrix technologies to deliver robust and efficient virtualized environments.</p><p>• Collaborate with cross-functional teams to integrate and optimize Microsoft Exchange solutions.</p><p>• Develop and enforce best practices for system architecture, configuration, and documentation.</p><p>• Perform regular system monitoring, troubleshooting, and performance tuning to resolve technical issues swiftly.</p><p>• Ensure compliance with organizational policies and industry standards for system security and data integrity.</p><p>• Provide mentorship and technical guidance to team members, fostering a culture of innovation and collaboration.</p><p>• Stay up-to-date with the latest technologies and trends to drive continuous improvement and modernization.</p><p>• Coordinate with stakeholders to align system engineering strategies with business objectives.</p>
<p>We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide remote troubleshooting and technical support to end-users for hardware, software, and network issues.</li><li>Assist users with Windows 11 installation, configuration, and maintenance.</li><li>Manage and support user accounts and access through Azure Active Directory (Azure AD).</li><li>Utilize Entra for identity and access management tasks.</li><li>Respond to service desk tickets, emails, and calls promptly and professionally.</li><li>Document issues, resolutions, and maintain accurate records of support activities.</li><li>Collaborate with other IT team members to resolve complex issues and improve service delivery.</li><li>Educate end-users on best practices for utilizing IT resources and tools.</li><li>Maintain up-to-date knowledge of emerging technologies and best practices in IT support.</li></ul><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in Mason, Michigan. In this role, you will provide technical assistance and support for hardware, software, and peripheral devices, ensuring smooth operations for end users. This is a long-term contract position that requires a commitment to delivering high-quality service and resolving technical issues efficiently.<br><br>Responsibilities:<br>• Provide on-site technical support for hardware, software, and peripheral devices, including printers and mobile devices.<br>• Troubleshoot and resolve issues related to O365 applications and Active Directory.<br>• Configure and maintain network and multifunction printers, ensuring optimal performance.<br>• Assist end users with technical challenges involving Apple and Android devices.<br>• Perform regular backups and ensure data security using backup technologies.<br>• Install, configure, and maintain Dell and Cisco devices to meet organizational needs.<br>• Utilize configuration management tools to streamline systems and processes.<br>• Deliver support for Citrix technologies, ensuring seamless remote access for users.<br>• Collaborate with the IT team to improve system reliability and user satisfaction.<br>• Travel between Mason and Lakeview locations to provide consistent support across sites.
<p><strong>Job Title: AWS Data Analyst</strong></p><p> <strong>Location: Princeton, New Jersey (Hybrid 2-3x a week)</strong></p><p> <strong>Employment Type: </strong>6-month contract </p><p><strong>Overview:</strong></p><p> We are seeking a skilled <strong>AWS Data Analyst</strong> to join our team. This role involves collecting, cleaning, and interpreting large datasets to uncover patterns and insights that inform strategic business decisions. The successful candidate will communicate findings through reports and dashboards, collaborating with stakeholders across the organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Extract, clean, and analyze large datasets from diverse sources.</li><li>Write and optimize complex SQL queries for data retrieval and analysis.</li><li>Develop and maintain dashboards and reports for business stakeholders.</li><li>Utilize AWS services such as S3, Redshift, Athena, and Glue for data processing and analysis.</li><li>Collaborate with cross-functional teams to understand data needs and deliver actionable insights.</li><li>Ensure data integrity, consistency, and security across platforms.</li><li>Identify trends, anomalies, and opportunities to support data-driven decision-making.</li></ul><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in Indianapolis, Indiana. In this role, you will provide technical expertise in deploying, configuring, and maintaining end-user devices while ensuring seamless integration within the organization's IT infrastructure. This position offers an opportunity to work collaboratively with cross-functional teams and contribute to various IT initiatives.<br><br>Responsibilities:<br>• Prepare and deploy desktops and laptops, including imaging, setup, and functionality testing.<br>• Install and configure operating systems, software applications, and hardware peripherals as needed.<br>• Conduct routine updates, apply system patches, and perform hardware upgrades to maintain device performance.<br>• Troubleshoot and resolve technical issues related to desktops, laptops, and other end-user devices.<br>• Collaborate with IT teams to ensure seamless integration of devices into the network infrastructure.<br>• Document standard operating procedures, configuration guidelines, and troubleshooting techniques.<br>• Participate in IT projects and special initiatives focused on desktop support and deployment.<br>• Provide end-users with hands-on technical assistance and training to address their concerns.<br>• Ensure compliance with security protocols and best practices when managing devices.
We are looking for a skilled Business Systems Analyst to join our team in Carrollton, Texas, on a Contract-to-Permanent basis. In this role, you will play a critical part in analyzing, optimizing, and maintaining business systems and workflows, ensuring seamless operations across multiple platforms. This position requires a strong technical aptitude and analytical mindset to reverse-engineer undocumented systems and deliver scalable solutions for business automation.<br><br>Responsibilities:<br>• Analyze and investigate undocumented workflows, integrations, and automations to identify areas for improvement.<br>• Reverse-engineer processes across systems such as Monday.com, JotForm, Cognito Form, Keragon, Plumsail, Zapier, SharePoint, and Power Automate.<br>• Document and map out workflows and system logic to create accurate and usable references.<br>• Configure, maintain, and optimize business applications and automation tools to ensure reliable functionality.<br>• Update and enhance existing forms, including logic adjustments and field additions for improved data capture.<br>• Monitor system health, proactively identify integration issues, and resolve failures to maintain operational continuity.<br>• Design and implement workflows that connect form solutions with downstream systems for seamless integration.<br>• Collaborate with IT and business teams to troubleshoot issues, find root causes, and deliver long-term fixes.<br>• Partner with stakeholders to understand business needs and translate them into scalable technical solutions.<br>• Establish governance and best practices for future automation and process improvement initiatives.
We are looking for a skilled Software Engineer to contribute to the development, enhancement, and maintenance of software applications that drive our business operations. This role requires a motivated individual with a strong technical background and a passion for delivering high-quality solutions.<br><br>Responsibilities:<br>• Design and implement software applications tailored to business needs, ensuring optimal performance and reliability.<br>• Write clean, efficient, and well-documented code while adhering to best practices.<br>• Conduct thorough testing and debugging to identify and resolve software issues.<br>• Collaborate with cross-functional teams to understand requirements and deliver effective technical solutions.<br>• Stay informed about emerging technologies and tools to continuously improve development processes.<br>• Utilize version control systems, such as Git, to manage code effectively.<br>• Work with databases to design, query, and maintain data structures.<br>• Ensure software solutions are scalable and maintainable.<br>• Provide technical support and troubleshooting for deployed applications.
We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls.<br><br>Responsibilities:<br><br>• Deliver both remote and deskside support to staff, addressing software, hardware, and network problems.<br>• Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals.<br>• Take charge of managing user accounts and controlling access in Active Directory and O365.<br>• Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools.<br>• Document all troubleshooting steps and IT procedures for future reference within the team.<br>• Collaborate effectively with other members of the IT team to escalate and resolve complex issues.<br>• Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.
We are looking for a skilled Data Engineer to join our team in Johns Creek, Georgia, on a Contract to permanent basis. In this role, you will design and implement robust data pipelines, ensuring seamless data movement and transformation across multiple systems. You will collaborate with various teams to deliver technical solutions that align with business needs while maintaining data quality, security, and compliance.<br><br>Responsibilities:<br>• Develop and maintain scalable data pipelines using Azure Data Factory and related tools.<br>• Design integrations to support Azure Managed Instances and optimize data workflows.<br>• Implement real-time data replication from on-premises to cloud environments.<br>• Utilize event streaming platforms like Confluent Cloud and Kafka for real-time data processing.<br>• Create and manage complex data workflows and transformations to meet organizational needs.<br>• Perform database administration tasks such as performance tuning, indexing, and backups to ensure database health.<br>• Collaborate with stakeholders to translate business requirements into technical solutions.<br>• Work closely with application and analytics teams to integrate data into Salesforce and other enterprise systems.<br>• Ensure adherence to data governance, security, and compliance standards across all processes.
We are looking for a skilled Software Developer to join our team in Boca Raton, Florida. In this role, you will contribute to the design, development, and maintenance of software applications, ensuring high-quality code and seamless user experiences. This is an opportunity to work in a collaborative environment where innovation and problem-solving are highly valued.<br><br>Responsibilities:<br>• Develop and maintain full-stack applications using technologies such as C#, ASP.NET, JavaScript, and TypeScript.<br>• Implement and optimize backend systems, including database interactions with Microsoft SQL Server.<br>• Design and build APIs to support application functionality and integration with external platforms.<br>• Collaborate with cross-functional teams to identify and resolve software issues effectively.<br>• Write clean, efficient, and maintainable code following best practices and coding standards.<br>• Participate in code reviews to ensure high-quality software development.<br>• Utilize version control tools like Git for efficient code management and collaboration.<br>• Work within Agile Scrum methodologies to deliver projects on time and meet organizational objectives.<br>• Conduct performance testing and debugging to enhance application functionality and reliability.<br>• Stay updated with emerging technologies to continuously improve the development process.
We are looking for a skilled Desktop Support Analyst to join our team in Solana Beach, California. In this long-term contract role, you will provide technical assistance to end-users, ensuring seamless operation of desktop systems and related technologies. This is an excellent opportunity to work closely with executive teams while supporting a dynamic group of users.<br><br>Responsibilities:<br>• Deliver prompt and efficient technical assistance to end-users, addressing hardware, software, and system issues.<br>• Manage and maintain Microsoft technologies, including Office 365 and Windows-based computers.<br>• Configure and troubleshoot Azure and Intune environments to ensure optimal performance.<br>• Oversee the functionality of Logitech AV systems, ensuring smooth operations for executive and board meetings.<br>• Provide high-quality, white-glove support to executives and senior management.<br>• Utilize ticketing systems such as Freshservice, ServiceNow, or Jira to track and resolve technical issues.<br>• Collaborate with team members to identify and implement solutions while working independently when necessary.<br>• Support a user base of approximately 85 individuals, including 12+ executives.<br>• Ensure consistent communication and excellent interpersonal interactions with users and stakeholders.<br>• Maintain desktop administration tasks and uphold system standards.
We are looking for a dedicated Product Support Specialist to join our team in Midlothian, Virginia. This Contract-to-permanent position offers an exciting opportunity to support critical business systems in the construction industry. The ideal candidate will bring expertise in IT systems management, reporting tools, and cybersecurity protocols to ensure seamless operations and compliance.<br><br>Responsibilities:<br>• Manage and maintain IT inventory across multiple business locations.<br>• Develop and present proposals for new IT equipment, such as servers, printers, and computers.<br>• Evaluate IT investments to align with organizational needs and strategic objectives.<br>• Monitor and ensure reliability of backup systems and disaster recovery processes.<br>• Conduct regular testing of business continuity plans to minimize risks.<br>• Implement and enforce cybersecurity measures, including firewalls, antivirus software, and data backup systems.<br>• Oversee the management of enterprise systems and reporting platforms, ensuring their optimal functionality.<br>• Create and automate business reports using tools like Power BI, streamlining data processes.<br>• Provide technical training and support to employees, bridging gaps in understanding.<br>• Collaborate with stakeholders to translate technical concepts into actionable strategies.
