We are looking for a skilled Business Systems Analyst to join our team in Carrollton, Texas, on a Contract-to-Permanent basis. In this role, you will play a critical part in analyzing, optimizing, and maintaining business systems and workflows, ensuring seamless operations across multiple platforms. This position requires a strong technical aptitude and analytical mindset to reverse-engineer undocumented systems and deliver scalable solutions for business automation.<br><br>Responsibilities:<br>• Analyze and investigate undocumented workflows, integrations, and automations to identify areas for improvement.<br>• Reverse-engineer processes across systems such as Monday.com, JotForm, Cognito Form, Keragon, Plumsail, Zapier, SharePoint, and Power Automate.<br>• Document and map out workflows and system logic to create accurate and usable references.<br>• Configure, maintain, and optimize business applications and automation tools to ensure reliable functionality.<br>• Update and enhance existing forms, including logic adjustments and field additions for improved data capture.<br>• Monitor system health, proactively identify integration issues, and resolve failures to maintain operational continuity.<br>• Design and implement workflows that connect form solutions with downstream systems for seamless integration.<br>• Collaborate with IT and business teams to troubleshoot issues, find root causes, and deliver long-term fixes.<br>• Partner with stakeholders to understand business needs and translate them into scalable technical solutions.<br>• Establish governance and best practices for future automation and process improvement initiatives.

• Minimum of 5 years of experience in business systems analysis, automation engineering, or systems integration.<br>• Proficiency in Zapier, Power Automate, and SharePoint administration.<br>• Solid experience with form-building platforms such as JotForm, Cognito Form, Keragon, and Plumsail.<br>• Demonstrated ability to reverse-engineer undocumented systems and create comprehensive documentation.<br>• Strong troubleshooting skills with the ability to analyze and resolve complex system dependencies.<br>• Excellent communication skills to convey technical findings to both technical and non-technical audiences.<br>• Familiarity with Agile Scrum methodologies and business requirement documentation processes.<br>• Knowledge of scripting languages like PowerShell, Python, or JavaScript is a plus.

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