<p><strong>Description of Position</strong></p><p> This role partners with business stakeholders and technical teams to define, document, and translate complex business and technical requirements into scalable solutions. The Technical Business Analyst supports systems implementations, data integration efforts, and process optimization initiatives, helping ensure solutions align with strategic objectives.</p>
<p><strong>Description of Position</strong></p><p> The Data Engineer builds and maintains data pipelines, integrations, and analytical datasets that support reporting, operations, and advanced analytics. This role focuses on data ingestion, transformation, and modeling across cloud and enterprise data platforms.</p><p>The position works closely with analytics, engineering, and business teams to ensure data accuracy, availability, and performance.</p>
We are looking for an experienced Front End Developer to join our team on a long-term contract basis in Syracuse, New York. In this role, you will contribute to the development and enhancement of WordPress themes, ensuring compatibility and optimal functionality. The ideal candidate will possess strong skills in modern front-end technologies and a passion for delivering high-quality, user-friendly solutions.<br><br>Responsibilities:<br>• Upgrade the Cobalt theme to ensure compatibility with the latest version of WordPress and organizational standards.<br>• Replace Customizer settings with a comprehensive Theme Options page for improved usability.<br>• Identify and document outdated plugins across the ecosystem, providing recommendations for updates.<br>• Troubleshoot and resolve any site-specific conflicts during theme upgrades.<br>• Collaborate with team members to ensure seamless integration of front-end designs.<br>• Maintain and enhance front-end frameworks to align with project requirements.<br>• Implement responsive designs to optimize user experience across all devices.<br>• Provide detailed documentation for all updates and changes made to themes and plugins.<br>• Ensure code quality and adherence to best practices in front-end development.<br>• Participate in regular meetings to align project goals and timelines.
We are looking for a skilled Desktop Support Analyst to join our team in White Plains, New York. In this long-term contract role, you will play a key part in ensuring the efficient operation of desktop systems and supporting end-user computing environments. The ideal candidate will bring strong technical expertise, excellent problem-solving skills, and a proactive approach to maintaining and improving IT infrastructure.<br><br>Responsibilities:<br>• Provide advanced technical support for desktop systems, including troubleshooting hardware and software issues.<br>• Configure, maintain, and optimize Windows 11 environments, ensuring seamless end-user experiences.<br>• Manage Active Directory, Group Policy, and PowerShell scripting to streamline operations and maintain security.<br>• Implement and oversee endpoint management tools, such as Microsoft Intune, to ensure compliance and efficiency.<br>• Develop and execute OS imaging and deployment strategies with a focus on automation and scalability.<br>• Monitor and enforce endpoint security protocols, including encryption and compliance measures.<br>• Collaborate with team members to identify areas for improvement and implement solutions that enhance system performance.<br>• Utilize strong analytical skills to diagnose and resolve complex technical issues.<br>• Manage multiple projects simultaneously, ensuring timely delivery and effective resource allocation.<br>• Stay current with emerging technologies and trends to continuously improve desktop support processes.
We are looking for a skilled Database Analyst to join our team in Livermore, California. In this Contract to permanent position, you will play a key role in supporting the implementation, maintenance, and operation of application systems within the education sector. Your expertise in data analysis and database management will help ensure timely and accurate reporting, while fostering collaboration between IT staff and end-users.<br><br>Responsibilities:<br>• Serve as the primary liaison between application users and IT staff, ensuring smooth communication and understanding of technical needs.<br>• Develop solutions to resolve user-related issues and provide technical support for application systems.<br>• Create and maintain documentation, including procedural guides and operational instructions, while utilizing collaboration platforms for user interaction and file sharing.<br>• Design, develop, and generate standardized and custom reports based on legal and user specifications using various software tools.<br>• Assist in maintaining quality control standards, participating in complex data systems projects, and ensuring accurate state reporting.<br>• Monitor and update automated reporting systems to track user inquiries, application issues, and enhancement requests.<br>• Modify database structures and reorganize databases to meet local data tracking requirements.<br>• Communicate with vendors and contractors to address technical issues related to software applications.<br>• Provide day-to-day support for application services, student assessment systems, web portals, and other assigned information systems.<br>• Foster cooperative working relationships and effectively communicate with stakeholders to meet organizational goals.
We are looking for a talented Graphic Designer to join our team in Atlanta, Georgia. This role is ideal for a creative individual with a passion for design and a strong ability to produce compelling visual content. You will play a key role in delivering high-quality materials that align with our brand and support our goals.<br><br>Responsibilities:<br>• Develop visually appealing designs for a variety of mediums, including brochures, digital campaigns, and print materials.<br>• Utilize Adobe Creative Cloud tools, such as Photoshop and Illustrator, to create high-quality graphics.<br>• Collaborate with cross-functional teams to ensure design concepts align with project objectives.<br>• Maintain consistency across all visual assets to uphold brand standards.<br>• Manage multiple projects simultaneously while adhering to deadlines and quality standards.<br>• Provide creative input during brainstorming sessions to enhance design strategies.<br>• Prepare final files for production and ensure all designs meet technical specifications.<br>• Stay updated on industry trends and incorporate innovative design techniques.<br>• Revise and improve designs based on feedback to achieve desired results.<br>• Organize and archive design files for easy access and future use.
<p>We are looking for a dynamic Web Designer specializing in Angular and UI/UX design to join our team in West Des Moines, Iowa. In this role, you will play a crucial part in developing user-centric front-end solutions while leveraging your expertise in Angular frameworks and UI/UX design principles. This is a long-term contract position, offering the opportunity to contribute to impactful projects in a collaborative and agile environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain front-end applications using Angular frameworks to deliver responsive and high-performing solutions.</p><p>• Design user interfaces and experiences that align with modern UI/UX best practices and enhance user satisfaction.</p><p>• Collaborate with cross-functional teams to gather requirements and translate them into functional features.</p><p>• Ensure the seamless integration of UI/UX designs with backend systems, maintaining a cohesive and efficient workflow.</p><p>• Utilize agile methodologies to plan, develop, and deliver software projects within defined timelines.</p><p>• Conduct thorough testing and debugging to ensure applications meet quality standards and perform optimally.</p><p>• Stay updated with emerging technologies and trends to continuously improve development processes and outcomes.</p><p>• Provide technical expertise and guidance to team members, fostering a culture of innovation and excellence.</p><p>• Optimize existing applications for performance, scalability, and usability.</p><p>• Document system design, coding practices, and development processes for future reference and team alignment.</p>
<p>We are looking for an experienced Power BI professional to design, build, and maintain business intelligence solutions using Microsoft Power BI.</p><p><strong>Responsibilities:</strong></p><ul><li>Develop and deploy Power BI dashboards, reports, and visualizations tailored to business needs.</li><li>Gather and analyze requirements from business stakeholders to build effective data models.</li><li>Integrate various data sources and optimize data flows for reporting.</li><li>Maintain existing Power BI solutions and troubleshoot data or performance issues.</li><li>Collaborate with business, IT, and analytics teams to identify and deliver impactful reporting solutions.</li><li>Document dashboards, processes, and report specifications for ongoing support.</li><li>Ensure data security and compliance practices are followed in all BI solutions.</li></ul><p><br></p>
<p>We are seeking a skilled Business Intelligence (BI) Developer to design, develop, and maintain enterprise reporting and analytics solutions for internal stakeholders. This role sits within a centralized data and analytics organization and supports ongoing innovation in reporting platforms, data modeling, and visualization.</p><p><strong>What Will You Do?</strong></p><ul><li>Develop, test, and maintain dashboards, reports, visualizations, and semantic data models</li><li>Build and enhance BI reporting solutions using SAP BusinessObjects (BO 4.2+)</li><li>Create high-level and detailed technical designs for reporting platforms and process improvements</li><li>Partner with business users to gather requirements, troubleshoot reporting issues, and deliver solutions</li><li>Participate in User Acceptance Testing (UAT) and ensure reporting accuracy and usability</li><li>Identify and resolve data quality, performance, and access issues within the BI environment</li><li>Perform thorough testing and validation of reports and dashboards</li><li>Collaborate with technical support teams to investigate and resolve incidents</li><li>Take initiative to research solutions and learn new tools or technologies independently</li><li>Manage multiple priorities and deliver under tight deadlines</li><li>Build strong, professional relationships with stakeholders to meet service expectations</li></ul>
We are looking for a skilled Application Development Project Manager/Lead to join our team in Chicago, Illinois. In this role, you will oversee technology-driven projects, ensuring seamless execution from initial discovery to final implementation. This is a long-term contract position, ideal for professionals with a strong IT project management background and a passion for delivering impactful solutions in a dynamic environment.<br><br>Responsibilities:<br>• Manage the lifecycle of application development projects, including planning, execution, and delivery.<br>• Collaborate with stakeholders to translate business requirements into technical specifications.<br>• Facilitate Agile and Scrum ceremonies, ensuring effective communication and coordination among cross-functional teams.<br>• Evaluate, recommend, and implement enterprise technology solutions tailored to organizational needs.<br>• Oversee Mobile Device Management platform implementations, leveraging hands-on experience for optimal results.<br>• Partner with IT, security, and business teams to drive alignment and promote adoption of new solutions.<br>• Maintain project documentation and ensure adherence to timelines and budgets.<br>• Provide leadership and guidance to project teams, fostering collaboration and productivity.<br>• Address potential risks and challenges proactively, ensuring smooth project progression.<br>• Communicate project updates effectively to stakeholders at all levels.
We are looking for a skilled IT Infrastructure Specialist to join our dynamic team in New York, New York. This role requires a proactive and analytical individual who excels at problem-solving and delivering effective technological solutions. The successful candidate will play a key role in maintaining and enhancing IT systems, while providing hands-on support and fostering collaboration across the organization.<br><br>Responsibilities:<br>• Oversee and maintain network infrastructure, including Wi-Fi systems, to ensure optimal performance and security.<br>• Support server operations, disaster recovery planning, and implement cybersecurity measures.<br>• Manage user access controls and enforce security policies to protect organizational systems.<br>• Research emerging technologies and recommend solutions to improve IT efficiency.<br>• Maintain detailed documentation of system configurations, processes, and troubleshooting procedures.<br>• Act as the primary contact for third-party IT consultants, ensuring effective communication and collaboration.<br>• Establish and manage relationships with IT vendors to ensure reliable service delivery.<br>• Provide comprehensive technical support and guidance to all staff members.<br>• Contribute to network-related projects, including upgrades, implementations, and system decommissioning.<br>• Ensure compliance with cybersecurity best practices, including endpoint protection and identity management.
We are looking for a skilled Cloud Engineer to join our team in Dublin, Ohio. In this role, you will be responsible for designing, implementing, and maintaining scalable cloud infrastructure across AWS and Azure platforms. The ideal candidate has a strong background in automation, Infrastructure as Code (IaC), and cloud operations, with a focus on reliability and security.<br><br>Responsibilities:<br>• Design and manage secure, scalable cloud environments on AWS and Azure platforms.<br>• Develop and implement Infrastructure as Code (IaC) using Terraform to streamline cloud deployments.<br>• Create and maintain CI/CD pipelines, ensuring smooth integration and deployment processes.<br>• Automate provisioning and operational tasks using scripting languages such as Python, Bash, or PowerShell.<br>• Configure and monitor logging, security controls, and performance metrics to maintain system reliability.<br>• Troubleshoot and resolve cloud-related issues, collaborating with cross-functional teams.<br>• Optimize cloud resources and costs while ensuring high availability.<br>• Implement containerization solutions such as Docker to enhance scalability and efficiency.<br>• Ensure compliance with industry standards and best practices for cloud operations.
We are looking for an experienced Cloud Security Engineer Specialist to join our team in Minneapolis, Minnesota. In this role, you will be responsible for ensuring the security and compliance of cloud environments, protecting digital assets, and implementing robust security solutions. You will collaborate with cross-functional teams to integrate security measures and drive automation while maintaining high standards for cloud security.<br><br>Responsibilities:<br>• Develop and implement security strategies for cloud environments to safeguard digital assets.<br>• Design and architect secure solutions that align with industry best practices and organizational goals.<br>• Automate security processes and workflows using scripting and configuration management tools.<br>• Collaborate with teams across engineering, development, compliance, and IT to embed security into cloud initiatives.<br>• Conduct threat modeling and risk assessments to identify vulnerabilities and mitigate risks.<br>• Ensure compliance with regulatory standards and internal policies in all cloud deployments.<br>• Utilize expertise in Azure and other cloud-native services to optimize security architecture.<br>• Monitor and respond to security incidents within cloud environments, ensuring timely resolution.<br>• Provide guidance and support on identity and access management strategies.<br>• Stay updated on emerging cloud security trends and technologies to continuously improve systems.
<p>We are looking for an experienced Power BI professional to design, build, and maintain business intelligence solutions using Microsoft Power BI.</p><p><strong>Responsibilities:</strong></p><ul><li>Develop and deploy Power BI dashboards, reports, and visualizations tailored to business needs.</li><li>Gather and analyze requirements from business stakeholders to build effective data models.</li><li>Integrate various data sources and optimize data flows for reporting.</li><li>Maintain existing Power BI solutions and troubleshoot data or performance issues.</li><li>Collaborate with business, IT, and analytics teams to identify and deliver impactful reporting solutions.</li><li>Document dashboards, processes, and report specifications for ongoing support.</li><li>Ensure data security and compliance practices are followed in all BI solutions.</li></ul><p><br></p>
<p>We are seeking a skilled and customer-focused <strong>Desktop Support Engineer</strong> to provide hands-on technical support for end users in a fast-paced environment. This role is ideal for someone who enjoys troubleshooting, working directly with users, and supporting enterprise IT systems across hardware, software, and network environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2 desktop and technical support for Windows and macOS environments</li><li>Troubleshoot hardware, software, and peripheral issues (laptops, desktops, printers, mobile devices)</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint</li><li>Perform device imaging, configuration, deployment, and lifecycle management</li><li>Manage user accounts and permissions in Active Directory and Azure AD</li><li>Support VPN connectivity, network access, and basic troubleshooting</li><li>Respond to and resolve tickets using ITSM tools (ServiceNow, Jira, Zendesk, etc.)</li><li>Escalate complex issues to systems, network, or security teams as needed</li><li>Document solutions, procedures, and troubleshooting steps</li><li>Assist with onboarding/offboarding of employees and equipment setup</li></ul><p><br></p>
<p>Robert Half is seeking a Testing coordinator on a consulting basis to provide testing support for a critical ERP/SIS platform. The Testing Coordinator will develop and manage and execute the overall test strategy and plan for a multi-institution student information system implementation (SIS). </p><p><br></p><p>The successful candidate will collaborate with the vendor, Project Management Office (PMO), implementation team members and other stakeholders, taking on responsibility for developing and managing the approach for the testing strategy for implementation project. </p><p>Duties and Responsibilities</p><p>•Develop and manage the overall Test Strategy and Plan </p><p>•Manage defect resolutions; resolving test issues in conjunction with the implementation consultants </p><p>•Oversee the overall test strategy outlines, test approach, roles and responsibilities, test tools, scenarios by tester and success criteria for each of the test stages </p><p>•Coordinate with subject matter experts across the project workstreams to develop a comprehensive set of test scenarios based on each stakeholders business requirements </p><p>•Organize the execution of all test cycles, including tracking execution of tests by testers, creating and tracking status reports for identified stakeholders, and monitoring resolution of defects </p><p>•Support the Data Consultant with data validation activities associated with test and tenant development. Subject matter experts will participate in the testing process </p><p>•Identifies customer stakeholders and subject matter experts for inclusion in all test planning and execution </p><p>•Collaborate with vendor resources to develop and manage regression testing for new product releases during the implementation to confirm project configuration and business processes perform as expected </p><p>•Collaborate with vendor to develop and manage strategy to validates that critical product functions and integration meet production performance requirements </p><p>•Plan and coordinate with vendor and colleges to ensure all testing activities are executed within the integrated implementation timeline </p><p>•Align project workstream milestones with the broader project plan </p><p>•Manage test exit to include all criteria, reporting and signoffs, for all testing cycles </p><p>•Coordinate the approval for Test workstream deliverables </p><p>•Complete relevant vendor platform training </p><p>•Identify, escalate, and assist in resolving issues related to testing </p><p>Other duties as needed</p><p><br></p>
<p>We are looking for a dedicated Help Desk Analyst to join our team. This long-term contract position offers the opportunity to support a nationwide infrastructure upgrade project. The ideal candidate will bring expertise in IT Help Desk services, technical support, and call center operations while showcasing exceptional communication and documentation skills.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for pre- and post-validation of IT equipment during a nationwide switch upgrade project.</p><p>• Troubleshoot and resolve issues related to Microsoft Windows 10 and Active Directory.</p><p>• Manage service desk tickets efficiently, ensuring timely resolution.</p><p>• Collaborate with team members to ensure smooth execution of infrastructure upgrades.</p><p>• Maintain detailed documentation of processes and resolutions for future reference.</p><p>• Communicate effectively with stakeholders to provide updates and technical insights.</p><p>• Monitor and report on equipment performance during the validation process.</p><p>• Ensure all IT systems are functioning correctly after upgrades are completed.</p><p>• Offer remote and on-site support as needed to address technical challenges.</p><p>• Assist in coordinating schedules and workflows for team members to optimize project delivery.</p>
<p>Local company based in Oklahoma City is looking for a dedicated IT security specialist to join the team! This role will be responsible for safeguarding the organization's IT infrastructure by identifying, analyzing, and mitigating cybersecurity threats. The ideal candidate will possess strong technical expertise in security monitoring tools and a proactive approach to ensuring data and asset protection.</p><p>Responsibilities:</p><p>• Monitor and interpret security alerts and logs from tools such as managed detection and response systems to identify potential threats.</p><p>• Investigate and respond to potential security incidents, escalating critical issues as needed.</p><p>• Manage vulnerability assessments, including scanning, analysis, and remediation efforts.</p><p>• Document security events and incidents, ensuring accurate and comprehensive reporting.</p><p>• Conduct regular security assessments and provide actionable recommendations to address weaknesses.</p><p>• Collaborate with IT teams to maintain secure configurations for firewalls, endpoint protection systems, and network security.</p><p><br></p>
We are looking for an experienced ERP/CRM Architect to design and implement robust Salesforce solutions for our organization in Johns Creek, Georgia. This role requires expertise in Salesforce architecture, custom development, and platform leadership to ensure scalable and secure systems. As a Contract to permanent position, it offers the opportunity to transition into a long-term role based on performance.<br><br>Responsibilities:<br>• Develop comprehensive Salesforce architecture encompassing Sales Cloud, Service Cloud, Experience Cloud, and custom applications.<br>• Translate complex business requirements into scalable and secure technical solutions.<br>• Establish and enforce architectural standards, governance practices, and integration strategies.<br>• Design data models and implement robust security and sharing frameworks.<br>• Build custom applications using Apex, Lightning Web Components, Visualforce, and Salesforce APIs.<br>• Integrate Salesforce with external systems and middleware using APIs and other tools.<br>• Create user-friendly interfaces employing modern UI frameworks and Salesforce tools.<br>• Conduct thorough code reviews, ensuring adherence to DevOps and CI/CD best practices.<br>• Provide technical leadership to development teams, administrators, and cross-functional teams.<br>• Assess and optimize system performance while troubleshooting advanced technical issues.
<p>We are seeking a Workday Advanced Reporting Consultant to support a large-scale Workday implementation transitioning from ADP. This consultant will focus on designing, building, testing, and delivering highly customized, cross-functional Workday reports that span multiple workstreams and exceed standard reporting capabilities.</p><p><br></p><p>The consultant will work closely with stakeholders, systems integrator, and HR and Payroll workstream leaders to deliver approximately 30 complex reports requiring advanced customization, security configuration, and cross-system data integration.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Design, develop, and deliver advanced custom Workday reports, including matrix and composite reports.</p><p>Analyze existing reporting requirements and identify solutions that span multiple Workday workstreams, primarily HR and Payroll.</p><p>Combine data from multiple sources into unified reports, including Workday and legacy systems.</p><p>Build and manage calculated fields, condition logic, and complex filters.</p><p>Configure, validate, and test role-based security to ensure appropriate data visibility across departments.</p><p>Perform comprehensive testing to ensure report accuracy, performance, and security compliance.</p><p>Support User Acceptance Testing (UAT) by distributing reports to divisions, collecting feedback, and implementing refinements.</p><p>Deliver reports with view and download access within Workday.</p><p>Collaborate closely with workstream leads to align reporting with implementation standards and timelines.</p><p><br></p><p>Proven expertise in:</p><p><br></p><p>Custom Workday reports</p><p>Matrix reports</p><p>Composite reports</p><p>Strong experience working across HR and Payroll datasets.</p><p>Demonstrated ability to design and test reports with complex security requirements.</p><p>Strong analytical and problem-solving skills with attention to data accuracy and validation.</p><p>Experience supporting Workday implementations or post-go-live reporting remediation.</p><p>Workday Advanced Reporting certification(s) strongly preferred.</p><p><br></p><p>Technical Skills</p><p><br></p><p>Strong SQL skills, including writing and troubleshooting condition logic.</p><p>Hands-on experience creating calculated fields and condition fields in Workday.</p><p>Understanding of Workday web services.</p><p>Advanced Excel skills for data analysis, reconciliation, and validation.</p><p>Familiarity with Kronos time and attendance data.</p><p>Ability to manipulate and reconcile data across systems.</p><p><br></p><p>Preferred Skills</p><p>Experience with Workday Studio.</p><p>Experience with Workday Analytics.</p><p>Exposure to EIBs and external data integrations.</p><p>Prior experience working in large public-sector or complex enterprise environments.</p>
<p>We are looking for a dedicated Help Desk Analyst to join our team. This is a long-term contract position, providing technical support for an extensive infrastructure upgrade project. The role requires a proactive individual with strong communication, documentation, and troubleshooting skills to ensure seamless IT operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance and troubleshooting for IT equipment during pre- and post-validation phases of a large-scale switch upgrade.</p><p>• Collaborate with team members to address and resolve technical issues effectively and in a timely manner.</p><p>• Manage service desk tickets and ensure accurate documentation of all support activities.</p><p>• Utilize Active Directory and Microsoft Windows 10 to perform routine IT support tasks.</p><p>• Communicate clearly and professionally with stakeholders to explain technical solutions and updates.</p><p>• Ensure proper functionality of IT equipment across multiple locations nationwide.</p><p>• Follow established protocols and procedures to maintain consistency and reliability in IT support.</p><p>• Monitor and report on project progress while identifying and addressing any potential challenges.</p><p>• Work closely with team leads to coordinate efforts and streamline support processes.</p><p>• Maintain a high level of attention to detail to ensure accuracy in all aspects of the role.</p>
We are looking for a skilled and customer-oriented Help Desk Analyst to join our team in Rockford, Illinois. In this Contract to permanent position, you will play a vital role in providing technical assistance and support to end users, ensuring a seamless IT experience. This is an onsite role requiring close collaboration with team members and a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to end-user inquiries, resolving technical issues related to password resets, software troubleshooting, and hardware malfunctions.<br>• Provide expert troubleshooting for Microsoft Office applications and Windows 10 operating systems.<br>• Manage service desk tickets efficiently, ensuring timely resolution and thorough documentation.<br>• Collaborate with a team of IT professionals to support approximately 700 users across the organization.<br>• Utilize Active Directory for user account management and basic administrative tasks.<br>• Identify and diagnose networking issues, escalating them to the appropriate team members as necessary.<br>• Maintain a high standard of customer service, ensuring user satisfaction and effective communication.<br>• Occasionally travel to other company locations to provide on-site support when required.<br>• Stay updated on IT best practices and emerging technologies to enhance service delivery.
We are looking for a motivated IT Support Technician (Tier I) to provide first-level technical assistance to internal employees in a hybrid work environment. This role involves hands-on support, including troubleshooting, device setup, and resolving technical issues, ensuring smooth operations for end-users. As part of a dynamic team, you will handle customer-facing responsibilities and escalate advanced issues as necessary. This contract position is perfect for someone early in their IT career who is eager to grow and develop their technical expertise.<br><br>Responsibilities:<br>• Diagnose and resolve common technical issues related to hardware, software, and peripherals for desktops, laptops, and mobile devices.<br>• Set up and configure laptops and mobile devices, including imaging and enrollment into Microsoft Intune.<br>• Provide assistance with Microsoft 365 applications such as Outlook, Teams, SharePoint, and OneDrive, addressing user concerns and performing account-related tasks.<br>• Deliver basic support for conference room technology, ensuring smooth operation during meetings and addressing AV-related issues.<br>• Manage support tickets using tools like Freshworks or Monday.com, ensuring timely updates and effective communication with users.<br>• Track IT assets, maintain inventory records, and coordinate equipment transfers to ensure accurate documentation.<br>• Create and maintain IT documentation, contributing to knowledge articles and identifying trends in recurring issues.<br>• Promote IT security best practices, including password management and device safety, while escalating potential security concerns.<br>• Adhere to established service level agreements (SLAs) for response and resolution times of Tier I support requests.<br>• Assist with troubleshooting device compliance issues, applications, and updates to maintain operational efficiency.
Role Description: We're hiring a Data Engineering Manager to lead our analytics engineering <br>team and own the strategy, architecture, and delivery of our data platform. You'll manage two <br>analysts, partner with software engineering on ETL/integration work, and make the technical <br>decisions that shape how the organization consumes data. Your priorities are speed, security, <br>and stability—in that order when they conflict. This role requires initiative and ownership. <br>You'll operate with significant autonomy—identifying problems, developing solutions, and <br>driving them to completion without waiting for direction. We need someone who stays close to <br>the work and leads by example.<br>Roles & Responsibilities:<br>• Manage and develop a team of two data analysts focused on reporting, dashboards, and <br>data modeling<br>• Own schema design, data modeling decisions, and warehouse architecture<br>• Optimize query performance, storage costs, and pipeline reliability<br>• Partner with engineering teams on data integration, ETL processes, and source system <br>changes<br>• Establish and enforce standards for data quality, access controls, and documentation<br>• Evaluate and implement tooling decisions across the data stack<br>• Translate business requirements into scalable, maintainable data solutions<br>• Integrate multiple systems with Salesforce Sales Cloud, including internal proprietary <br>and third-party applications and APIs<br>Qualifications:<br>• Bachelor’s Degree in Computer Science and Engineering or equivalent<br>• 5+ years of experience in data engineering, analytics engineering, or a related technical <br>role<br>• 2+ years of experience managing or technically leading a team<br>• Deep expertise with cloud data warehouse: Azure Data Warehouse or Snowflake<br>• Advanced SQL skills and solid understanding of data modeling patterns (star schema, <br>normalization tradeoffs, slowly changing dimensions)<br>• Hands-on experience with at least one BI platform (PowerBI, Tableau, or Looker)<br>• Experience with Salesforce data structures and reporting (SOQL, custom objects, record <br>relationships)<br>• Familiarity with ETL/ELT orchestration tools (Airflow, Azure Data Factory, Airbyte etc..)<br>• Background in data governance, PII handling, or compliance requirements<br>• Ability to understand and document business logic, not just technical implementation<br>• Clear communication skills—you'll interface with both engineers and business <br>stakeholder
We are looking for an IT Security Specialist to join our team in Chicago, Illinois. This role is ideal for individuals who excel in managing FedRAMP-compliant environments and hybrid cloud infrastructures while fostering collaboration across departments. As a Contract position with the potential for long-term employment, this opportunity combines technical expertise with stakeholder engagement to drive security initiatives effectively.<br><br>Responsibilities:<br>• Ensure the operation and maintenance of FedRAMP-compliant environments and hybrid cloud systems.<br>• Collaborate across departments to align compliance, security, and operational goals.<br>• Effectively communicate technical concepts to both technical and non-technical stakeholders.<br>• Advocate for security programs internally by promoting processes, standards, and their organizational value.<br>• Apply expertise in data privacy, database security, and cybersecurity to safeguard systems.<br>• Support cyber governance initiatives to ensure adherence to industry standards.<br>• Manage computer files and related systems to maintain security and accessibility.<br>• Provide guidance on implementing best practices for FedRAMP compliance.<br>• Proactively identify and address vulnerabilities within hybrid environments.
