<p><strong>SOC Engineer</strong></p><p><strong>Location</strong>: Washington DC</p><p><strong>Clearance: Public Trust (Must be eligible)</strong></p><p><strong>Duration: </strong>6-month Contract to Hire</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking a skilled and motivated SOC Engineer to join our cybersecurity operations team. This role is focused on engineering data feed solutions for the Security Operations Center (SOC), implementing SOAR capabilities, and ensuring the health and performance of data integrations through collaboration across technical teams.</p><p>The ideal candidate will bring deep cybersecurity expertise, particularly in network security, SIEM/SOAR platforms, incident response, and threat detection. This position also serves as the backup SOC Lead, stepping in to manage operations, escalations, and leadership communications during critical incidents when the primary lead is unavailable.</p><p><strong>Key Responsibilities</strong></p><ul><li>Microsoft Sentinel Engineering: Maintain and optimize Microsoft Sentinel SIEM/SOAR solutions in accordance with client needs and federal compliance standards.</li><li>Data Integration: Configure and manage log/data feeds from various sources including Fluent Bit, Windows Events, M365, cloud services, and endpoint/security platforms.</li><li>Parsing & Normalization: Develop and refine log parsing rules using Regex, DCRs, and custom transformations to ensure accurate data ingestion.</li><li>SOAR Development: Build automation and orchestration workflows using Microsoft Logic Apps, Azure Functions, and PowerShell/Python scripting.</li><li>Threat Detection Engineering: Design and tune analytic rules, UEBA, dashboards, and reports to enhance threat detection and response capabilities.</li><li>Cross-Team Collaboration: Work closely with network, endpoint, cloud, and IT operations teams to onboard new data sources and improve SOC functionality.</li><li>Documentation & Training: Create and maintain documentation for SOC architecture, onboarding processes, and automation playbooks; train SOC analysts on new tools and procedures.</li><li>Process Improvement: Conduct gap analyses and recommend enhancements to SOC capabilities and maturity.</li><li>Incident Response Support: Provide Tier 3 support and assist in complex investigations as needed.</li></ul>
<p>Enable business goals by working closely with personnel across the enterprise to capture requirements, research, evaluate, design, plan, implement, and support critical business software and services, and improve existing processes and infrastructure.</p><p>Maintain business availability by designing, implementing, and managing a monitor & alert system with automated processes/responses for key business systems.</p><p>Share information, mentor, and provide guidance to all technology related teams across the businesses.</p><p>Establish, document, and adhere to standards for systems design, testing, implementation, support, and security.</p><p>Document Standard Operating Procedures, Knowledge Base articles, and Fixing Guides to promote user and administrator self-service. Provide regular ticket updates to keep requestors and team members informed of progress and resolution know-how.</p><p>Drive scripting and automation to develop solutions for common problems.</p><p>Serve as the ultimate resource for resolution of sophisticated problems in a timely and proactive manner.</p><p>Work with the IT leadership team to identify skills gaps and evolve the IT function.</p><p>What you bring to the Team</p><p>Bachelor's Degree or equivalent experience in Information Technology (or related field).</p><p>7+ of demonstrated engineering ability to deliver new enterprise solutions from requirements gathering through implementation, documentation, and operational handoff. Demonstrated experience prioritizing and balancing workload for self and others</p><p>Over seven years of experience diagnosing and resolving IT issues with logical problem-solving and using industry standard methodologies.</p><p>5+ years of proven experience designing, managing, implementing, and supporting solutions on Microsoft Azure.</p><p>Experience managing sophisticated multi-forest / multi-tenant / multi-cloud environments.</p><p>Significant experience with Microsoft 365, specifically Entra ID (Azure Active Directory), Teams, SharePoint, Security and Compliance Center, Intune, and Defender for Endpoint. Also, significant experience with the Windows OS for Server and PCs.</p><p>Demonstrated experience with server services like DNS, DHCP, licensing, certificates, etc.</p><p>Demonstrated experience with designing and managing network infrastructure (including managed switches, routers, access points, VLANs, security, etc.), OT networking is a plus</p><p>Demonstrated experience performing all work using industry standard processes for security.</p><p>Experience with various Microsoft 365 integration and migration scenarios (e.g., on-premises to M365, M365 to M365, Google to M365, etc.), preferred.</p><p>Experience with ITIL processes, a plus</p><p>Experience with Fortinet network equipment, a plus.</p>
We are looking for a detail-oriented SQL Database Administrator to join our team in Dallas, Texas. In this role, you will manage and optimize database operations while contributing to automation and cloud-based projects. This position offers an excellent opportunity to work with advanced technologies and enhance your expertise in database management.<br><br>Responsibilities:<br>• Install, configure, and maintain SQL Server databases to ensure optimal performance.<br>• Monitor database systems and implement tuning strategies to enhance efficiency.<br>• Execute backup and recovery procedures to safeguard data integrity.<br>• Perform routine maintenance, including updates and patch management.<br>• Collaborate with development teams to optimize SQL queries and database designs.<br>• Document database configurations, processes, and any modifications.<br>• Manage database security by configuring access permissions and roles.<br>• Optimize indexes to improve query performance and troubleshoot blocking and deadlock issues.<br>• Work with Azure SQL Managed Instances and automate database tasks.<br>• Develop and maintain automation scripts using PowerShell and Python to streamline administrative processes.
<p>We are seeking a <strong>Senior Application Support Analyst</strong> to provide advanced technical support and expertise for mission-critical business applications. In this role, you will act as a key liaison between IT, business stakeholders, and third-party vendors, ensuring applications remain reliable, secure, and optimized for business performance. The ideal candidate is a problem-solver with strong communication skills and the ability to lead incident response, root cause analysis, and continuous improvement initiatives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary escalation point for complex application issues and incidents.</li><li>Troubleshoot and resolve application errors, performance bottlenecks, and integration issues.</li><li>Monitor application health, uptime, and performance using advanced monitoring tools.</li><li>Partner with development, infrastructure, and database teams to ensure seamless deployments and upgrades.</li><li>Conduct root cause analysis (RCA) and implement long-term corrective measures.</li><li>Maintain application configuration, user access, and security compliance.</li><li>Document support procedures, known issues, and solutions for knowledge sharing.</li><li>Mentor junior analysts and provide technical guidance for critical incidents.</li><li>Collaborate with vendors for patching, enhancements, and SLA management.</li></ul><p><br></p>
We are looking for a dedicated Help Desk Analyst I to provide essential IT support in a dynamic business services environment. This is a contract position based in Waukesha, Wisconsin, where you will play a key role in ensuring smooth daily operations for a company of approximately 200 employees. The ideal candidate will have strong technical expertise and a customer-focused approach to resolving issues efficiently.<br><br>Responsibilities:<br>• Deliver prompt and effective technical support for end-user issues, including hardware, software, and peripheral troubleshooting.<br>• Perform laptop imaging for onboarding new employees, ensuring systems are configured according to company standards.<br>• Manage and resolve IT support tickets using FreshService or similar ticketing systems, maintaining a focus on timely resolution.<br>• Provide hands-on support to maintain operational continuity, addressing issues such as printer malfunctions and system errors.<br>• Collaborate with IT team members to prioritize tasks and ensure smooth workflow, especially during team absences or project demands.<br>• Maintain clear communication with users and team members, ensuring technical solutions are understood and implemented effectively.<br>• Assist with basic troubleshooting and ensure all IT inquiries are addressed in alignment with the company’s customer-first philosophy.<br>• Ensure consistent documentation and follow-up on unresolved tickets to minimize disruptions.<br>• Support the IT team in ongoing projects, including SharePoint migration, as needed.<br>• Work onsite to provide direct assistance and foster strong user relationships.
<p><strong>Description of Position:</strong></p><p> We are seeking an Oracle Cloud Functional Consultant to support Accounts Payable and Procurement modules. The consultant will configure systems, gather requirements, and provide end-user support.</p>
<p>We’re seeking a <strong>Database Administrator (DBA)</strong> to ensure the availability, security, and performance of SQL Server and Oracle database platforms. This role involves daily monitoring, backup verification, performance tuning, and collaboration with cross-functional teams to support enterprise systems.</p><p><strong>Responsibilities</strong></p><ul><li>Perform daily health checks, backup verification, and resolve database issues.</li><li>Monitor performance using Enterprise Manager and recommend improvements.</li><li>Install, configure, and troubleshoot SQL Server (2016–2022) and Oracle (19c).</li><li>Manage user roles, access controls, and compliance with best practices.</li><li>Support failover processes (Data Guard, AlwaysOn) and RMAN backup/recovery.</li><li>Participate in on-call rotation and maintain documentation.</li></ul><p><br></p><p><br></p>
<p>We are seeking a highly skilled and experienced Senior PeopleSoft Application Developer to join our remote team, 6 months contract to hire opportunity . The ideal candidate will be responsible for the design, development, implementation, and support of PeopleSoft applications, with a focus on HCM, FSCM, or Campus Solutions modules. This role requires deep technical expertise, strong problem-solving skills, and the ability to work collaboratively across functional and technical teams.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Design, develop, and maintain PeopleSoft applications using PeopleTools, Application Engine, Component Interface, Integration Broker, and other tools.</li><li>Collaborate with business analysts and stakeholders to gather requirements and translate them into technical solutions.</li><li>Customize and enhance delivered PeopleSoft modules to meet business needs.</li><li>Develop and maintain interfaces between PeopleSoft and external systems.</li><li>Perform system upgrades, patches, and migrations.</li><li>Troubleshoot and resolve application issues, performance bottlenecks, and data inconsistencies.</li><li>Provide technical leadership and mentorship to junior developers.</li><li>Ensure compliance with coding standards, security policies, and best practices.</li><li>Document technical specifications, processes, and procedures.</li></ul><p><br></p>
<p>We are looking for an experienced and resourceful Sr. Desktop Support Analyst to join our team. This role demands deep expertise in Microsoft technologies, strong troubleshooting capabilities, and the ability to work independently while thriving in a collaborative environment. The ideal candidate will be a hands-on problem solver with a passion for delivering high-quality technical support across a diverse range of systems and devices.</p><p><br></p><p><br></p><ul><li>Deliver Tier III technical support for desktops, laptops, mobile devices, monitors, and enterprise applications.</li><li>Diagnose and resolve complex hardware and software issues, ensuring minimal disruption to end users.</li><li>Manage and support Microsoft 365 applications, Teams, and Active Directory environments.</li><li>Perform imaging, deployment, and refresh of computers using tools like Microsoft SCCM.</li><li>Configure, maintain, and support Dell hardware, including warranty-related services.</li><li>Administer mobile device management using platforms such as AirWatch, ensuring seamless integration and performance.</li><li>Provide expert-level support for Windows 11 systems, optimizing performance and compatibility.</li><li>Maintain accurate and up-to-date documentation within the organization’s knowledge base.</li><li>Collaborate with cross-functional teams to identify root causes and implement long-term solutions for recurring technical challenges.</li></ul><p>Interested candidates should contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf(.com)</p>
<p><br></p><p><br></p><p>Priority for known, proven resources. Candidates must have excellent client and executive level communication skills. Good experience would be previous Moody's experience.</p><p><br></p><p>Performance optimization team is looking for system design architect to map requirements across for strategic initiatives for S2P. You will collaborate with cross-functional teams to define architecture strategy, drive technology decisions, and ensure successful system delivery in alignment with business goals. The ideal candidate has deep technical expertise, strategic vision, and strong communication skills.</p><p>Key Responsibilities:</p><p>• Collaborate with stakeholders to gather requirements and translate them into technical solutions</p><p>• Design end-to-end system solutions across enterprise applications, infrastructure, and integration points</p><p>• Develop high-level and low-level system diagrams, data models, and component interfaces.</p><p>• Develop architectural blueprints and detailed documentation for system components.</p><p>• Ensure solutions meet performance, security, scalability, and compliance standards.</p><p>• Support technical risk assessment and mitigation strategies.</p><p>• Ensure alignment of solutions with business goals and IT strategy</p><p>Qualifications:</p><p>• 5 -7 years professional experience in Procurement, Finance, Accounting, Supply Chain, and/or driving Transformation</p><p>• Proven track record in implementing or managing systems (e.g., SAP Ariba, Coupa, Oracle, Jaggaer, Workday).</p><p>• Experience with process modeling tools (e.g., ARIS, Visio, Bizagi, Signavio)</p><p>• Proven experience designing scalable, distributed systems and cloud-native applications.</p><p>• Strong knowledge of security, compliance, and data protection principles.</p><p>• Experience working on:</p><p>o Delegation of authority</p><p>o Implementation of ERP/SaaS solution</p><p>o Source to Pay intake/Orchestration</p>
We are looking for a skilled Help Desk Analyst II to join our team in Ceres, California. This Contract-to-Permanent position offers an excellent opportunity to provide advanced technical support, contribute to system administration tasks, and assist in resolving complex IT challenges. Ideal candidates will have strong troubleshooting abilities and a collaborative approach to working with IT engineers and business teams.<br><br>Responsibilities:<br>• Deliver technical assistance for computer systems, software, and hardware to ensure seamless operations.<br>• Administer Office 365 Exchange mailboxes and manage user accounts effectively.<br>• Collaborate with IT engineers to maintain servers and network infrastructure.<br>• Act as an escalation point for Level I and II help desk technicians, addressing complex issues.<br>• Create, deploy, and maintain desktop images to support organizational needs.<br>• Conduct hands-on troubleshooting, including software installations, hardware setups, and system configurations.<br>• Provide technical support tailored to the executive team's requirements.<br>• Triage, escalate, and communicate technical problems to appropriate teams for resolution.<br>• Maintain accurate documentation, develop knowledge base articles, and organize IT inventory records.<br>• Utilize automation tools to streamline routine service desk tasks and improve efficiency.
We are looking for an experienced SQL Server Database Administrator to join our team in West Des Moines, Iowa. This Contract-to-permanent position involves managing SQL Server databases, ensuring their performance, and optimizing their functionality. The ideal candidate will have a strong technical background and the ability to troubleshoot issues while collaborating with development teams.<br><br>Responsibilities:<br>• Design, implement, and maintain SQL Server databases, including tasks such as integration, stored procedures, and user-defined functions.<br>• Troubleshoot database issues, including security, backups, logging, reporting, and recovery procedures.<br>• Provide guidance and support during the development and enhancement of production applications.<br>• Implement and manage database changes, ensuring smooth and efficient releases.<br>• Monitor database performance, utilization, and capacity to minimize downtime and ensure optimal operation.<br>• Analyze, develop, test, and document enhancements to existing programs or create new database-related solutions as required.<br>• Optimize database performance through thorough tuning and analysis.<br>• Ensure adherence to best practices for database security and compliance.
<p>Ready to trade your home office for a real one (with actual coffee and human interaction)? We're looking for a talented Dynamics 365 CRM Developer to join our team in beautiful New Hampshire. If you speak fluent C#, dream in SQL, and think Power Platform is actually kind of fun—we want to meet you.</p><p>What you’ll do:</p><ul><li>Customize and optimize Dynamics 365 CRM</li><li>Build slick web apps and integrations using .NET and Azure</li><li>Collaborate with smart people who love solving problems</li><li>Keep things secure, scalable, and running smoothly</li></ul><p>What you bring:</p><ul><li>Microsoft Dynamics 365 CRM experience</li><li>Solid skills in C#, .NET, SQL, and Power Platform</li><li>A knack for APIs and a love for clean code</li><li>Bonus points for experience in finance, insurance, or healthcare</li></ul><p>Perks include: a great team, meaningful work, and the chance to actually leave your house for a job that doesn’t involve sweatpants.</p>
We are looking for a skilled Data/Information Architect to join our team on a long-term contract basis in Hartford, Connecticut. This role offers an exciting opportunity to leverage your expertise in designing and implementing robust data architectures while working with cutting-edge tools like Microsoft Purview. The ideal candidate will bring a strong background in data migration and information governance.<br><br>Responsibilities:<br>• Assess existing data and information management systems to identify opportunities for improvement and optimization.<br>• Lead the migration of commercial tools to Microsoft Purview, ensuring seamless integration and minimal disruption.<br>• Develop and implement data architecture strategies that align with organizational goals and compliance requirements.<br>• Collaborate with cross-functional teams to design solutions for managing digital files, legal documentation, and other critical data assets.<br>• Provide technical guidance and expertise in Microsoft Dynamics 365 Business Central and related systems.<br>• Ensure data loss prevention (DLP) measures are effectively incorporated into the architecture.<br>• Create detailed documentation outlining design processes, data workflows, and system configurations.<br>• Stay updated on industry trends and best practices to continuously refine and enhance data management capabilities.<br>• Support the organization in meeting regulatory standards and maintaining data security.<br>• Troubleshoot and resolve issues related to data systems and architecture.
<p>We’re seeking a Senior IT Solutions Architect with deep technical expertise and a passion for designing and implementing complex IT systems across diverse environments. This role is ideal for someone who thrives in hybrid infrastructure, understands enterprise networking and storage, and enjoys working directly with clients in consulting or pre-sales capacities.</p><ul><li>Design and implement IT solutions that span infrastructure, applications, networking, and cloud environments.</li><li>Lead architecture efforts for client-facing projects, including migrations, integrations, and system rationalizations.</li><li>Collaborate with internal teams and external vendors to deliver scalable, secure, and cost-effective solutions.</li><li>Translate business requirements into technical designs that meet compliance, performance, and continuity goals.</li><li>Document existing systems and create architecture diagrams, SOPs, and dependency maps.</li><li>Support post-merger IT integrations and application rationalization efforts.</li></ul>
<p>We are looking a Data Engineer to transform the backbone of IT operations and drive innovation! If you're passionate about streamlining infrastructure, automating workflows, and integrating cutting-edge applications to push business goals forward, this role is your opportunity to make an impact. </p><p><br></p><p><strong>Technical Skills:</strong></p><ul><li><strong>DevOps/Data Engineering:</strong> Strong automation mindset, particularly around data pipelines and onboarding workflows.</li><li><strong>Microsoft Ecosystem:</strong> Power Apps, Power Query, and Power BI - essential for dashboarding and internal tools.</li><li><strong>Infrastructure Awareness</strong>: Familiarity with Cisco networking, Palo Alto firewalls, VMware ESXi, Nimble SANs, HP ProLiant servers, hybrid on-prem/cloud environments.</li><li><strong>Analytics & Monitoring</strong>: Develop real-time performance monitoring solutions (e.g., Power BI dashboards for HPC utilization).</li></ul><p><strong>Salary Range</strong>: $90,000 - $110,000</p><p><strong>Work Model</strong>: Hybrid in Corvallis, OR</p><p><strong>Benefits</strong>:</p><ul><li>Comprehensive Medical, Dental, Vision</li><li>Relocation Assistance</li><li>Generous PTO</li><li>Paid Holidays</li><li>Many More!</li></ul>
<p><strong>Prior Roles</strong></p><ul><li>Previously held a role responsible for design and implementation of IT systems crossing multiple operational contexts (e.g. infrastructure, applications; applications, network; cloud, on premises)</li><li>Prior experience as a Solutions Architect, Solutions Engineer, or in a “hands-on” systems design role in a pre-sales or “Customer Success” role strongly preferred</li><li>Prior experience working on behalf of clients in a Managed Services or consulting role strongly preferred</li></ul><p><strong>Technical Experience and Knowledge</strong></p><ul><li>Recent hands-on design, deployment, and/or administration experience in Windows Server and Linux systems administration</li><li>Working familiarity with Unix variants and Mac OS; prior administration experience a plus</li><li>Working familiarity with Microsoft Azure and other IaaS providers preferred</li><li>Strong enterprise networking design, deployment, and/or administration experience</li><li>Working familiarity with enterprise-class vendors and product lines strongly preferred (e.g. Cisco, Cisco Meraki, HPE/Aruba, Juniper, Extreme, Brocade)</li><li>Working familiarity with enterprise-class network security appliance vendors and product lines strongly preferred (e.g. Cisco, Cisco Meraki, Palo Alto, Fortinet)</li><li>Working familiarity with SMB/”prosumer” vendors and product lines a plus (e.g. Ubiquiti/UBNT, SonicWall, Mikrotik) a plus</li><li>Working familiarity with load balancers, VPN appliances/concentrators a plus</li><li>In depth understanding of current enterprise design patterns and norms for basic networking capabilities/concepts (e.g. TCP/IP, DNS, DHCP, VLAN segmentation, routing and switching, wireless)</li><li>Strong familiarity with SMB and entry-level on premises computing infrastructure technologies</li><li>Working familiarity with multiple server hardware vendors and associated management tools/platforms (e.g. Dell, HPE, Cisco, SuperMicro) strongly preferred</li><li>Working familiarity with hypervisor platforms (e.g. VMware vSphere/ESXi, Microsoft Hyper-V, Nutanix AHV, or others) strongly preferred</li><li>Strong familiarity with enterprise storage</li><li>Working familiarity with DAS, SAN, and NAS/filer solutions</li><li>Working understanding of contemporary network storage protocols and interconnect methods (e.g. iSCSI, CIFS, FibreChannel, NFS)</li><li>Strong familiarity with basic on premises infrastructure management best practices</li><li>Rack management</li><li>Power and cooling demand management</li><li>Physical security</li><li>Strong familiarity with scripting for administrative, auditing, and other operational purposes</li><li>Prior experience writing PowerShell, Python, BASH/other Linux shell scripts strongly preferred </li><li>Prior experience with typical infrastructure and server/endpoint management toolsets</li><li>Performance and capacity management tools</li><li>Endpoint management / RMM platforms</li><li>Patch and vulnerability management tools</li><li>Prior experience with capacity planning, VM/server “right-sizing”, performance analysis</li><li>Prior experience and ownership designing server, network, application solutions through deployment phase</li><li>Prior experience administrating Office 365 services</li><li>Prior experience administrating Microsoft Exchange, Google G Suite/Workspace is a plus</li></ul>
<p>Robert Half is partnering with a client in Tucson looking to fill a <strong>Business Systems Analyst</strong> position for a <strong>contract opportunity</strong>. This role is ideal for professionals with strong analytical, technical, and communication skills, who can bridge business needs with technology solutions.</p><p>Responsibilities:</p><ul><li>Collaborate with stakeholders to gather, document, and analyze business requirements and translate them into detailed technical specifications.</li><li>Act as a liaison between business teams and IT departments to ensure seamless communication and the delivery of solutions that meet organizational goals.</li><li>Evaluate existing systems, identify gaps, and recommend improvements to streamline operations and enhance system capabilities.</li><li>Support the design, implementation, and testing of software applications and systems, ensuring alignment with business objectives.</li><li>Develop project plans, workflow diagrams, and other relevant documentation to outline processes and data flows.</li><li>Troubleshoot system issues and coordinate solutions with appropriate teams.</li><li>Provide training and support to end-users to maximize system utilization and effectiveness.</li><li>Stay updated on industry trends, emerging technologies, and best practices to inform decision-making and solution development.</li></ul><p><br></p>
<p>Seeking a Senior Oracle Cloud Solution Architect with deep expertise in <strong>Oracle Cloud Financials</strong> and enterprise integrations. This role will design and implement scalable Oracle Cloud solutions, lead technical teams, and partner with stakeholders to optimize financial processes. Strong experience in wholesale distribution, manufacturing, or logistics environments is highly valued.</p>
We are looking for a skilled Lead Technical Support Analyst to join our team in Clearwater, Florida, on a Contract-to-permanent basis. This role involves providing in-depth technical assistance to customers, leveraging mechanical and electrical expertise to resolve issues efficiently. The ideal candidate will thrive in a fast-paced healthcare environment, ensuring customer satisfaction while maintaining high standards of professionalism.<br><br>Responsibilities:<br>• Address customer inquiries and troubleshoot technical issues with accuracy and efficiency.<br>• Apply mechanical and electrical knowledge, including the use of diagnostic tools like voltmeters, to identify and resolve equipment malfunctions.<br>• Manage challenging customer situations with professionalism and effective de-escalation techniques.<br>• Collaborate with colleagues to ensure seamless communication and successful resolution of technical problems.<br>• Create and maintain detailed documentation for technical procedures and training purposes.<br>• Stay updated on new technologies and processes, continuously enhancing technical expertise.<br>• Assist with the repair and maintenance of mechanical equipment as required.<br>• Demonstrate dependability and consistency in handling inbound customer support tasks.<br>• Foster teamwork and a positive work environment in all interactions.
<p><strong>Prior Roles Experience:</strong></p><ul><li>Previously responsible for the <strong>design and implementation</strong> of IT systems across multiple operational contexts, including infrastructure, applications, cloud, and on-premises.</li><li>Prior <strong>Solutions Architect, Solutions Engineer, or similar hands-on systems design experience</strong> strongly preferred—experience in pre-sales or Customer Success settings is advantageous.</li><li>Relevant experience working in a <strong>Managed Services</strong> or consulting role is highly desirable.</li></ul><p><br></p><p><strong>Technical Expertise and Knowledge:</strong></p><p><strong><em>Operating Systems & Infrastructure Management:</em></strong></p><ul><li>Recent hands-on experience with <strong>Windows Server and Linux systems administration</strong>.</li><li>Familiarity with <strong>Unix variants and Mac OS</strong>; administration experience is a plus.</li><li>Proficiency in managing on-premises infrastructure, including:</li><li>Rack management.</li><li>Power and cooling demand management.</li><li>Physical security.</li></ul><p><strong><em>Cloud Computing & Virtualization:</em></strong></p><ul><li>Familiarity with <strong>Microsoft Azure</strong> and other IaaS providers preferred.</li><li>Expertise with hypervisor platforms such as <strong>VMware vSphere/ESXi, Microsoft Hyper-V, Nutanix AHV</strong>, or other virtualization environments strongly preferred.</li></ul><p><strong><em>Networking Design & Deployment:</em></strong></p><ul><li>Strong enterprise networking experience, including TCP/IP, DNS, DHCP, VLAN segmentation, routing and switching, and wireless.</li><li>Familiarity with <strong>enterprise-class hardware vendors</strong>, such as Cisco, Meraki, and HPE/Aruba, for network deployment and security (e.g., Palo Alto, Fortinet).</li><li>Additional familiarity with SMB/”prosumer” vendors like <strong>Ubiquiti/UBNT, SonicWall, or Mikrotik</strong> is a plus.</li><li>Experience with <strong>load balancers, VPN appliances/concentrators</strong>, and network protocols across enterprise environments.</li><li>Extensive knowledge of DAS, NAS, SAN, and contemporary network storage solutions using protocols such as iSCSI, CIFS, FibreChannel, and NFS.</li><li>Significant experience writing scripts for PowerShell, Python, or Linux Shell (BASH).</li><li>Proficiency in tools designed for operational management, performance monitoring, endpoint management/RMM, and patch/vulnerability management solutions.</li><li>Prior experience administrating <strong>Microsoft Office 365 Services</strong>.</li><li>Familiarity with Microsoft Exchange or <strong>Google Workspace/G Suite</strong> is a plus.</li><li>Expertise in translating compliance requirements into technical configurations and solutions, with knowledge of applicable compliance standards (e.g., ISO 27001, SOX).</li></ul><p><br></p>
<p><strong>Prior Roles Experience:</strong></p><ul><li>Previously responsible for the <strong>design and implementation</strong> of IT systems across multiple operational contexts, including infrastructure, applications, cloud, and on-premises.</li><li>Prior <strong>Solutions Architect, Solutions Engineer, or similar hands-on systems design experience</strong> strongly preferred—experience in pre-sales or Customer Success settings is advantageous.</li><li>Relevant experience working in a <strong>Managed Services</strong> or consulting role is highly desirable.</li></ul><p><br></p><p><strong>Technical Expertise and Knowledge:</strong></p><p><strong><em>Operating Systems & Infrastructure Management:</em></strong></p><ul><li>Recent hands-on experience with <strong>Windows Server and Linux systems administration</strong>.</li><li>Familiarity with <strong>Unix variants and Mac OS</strong>; administration experience is a plus.</li><li>Proficiency in managing on-premises infrastructure, including:</li><li>Rack management.</li><li>Power and cooling demand management.</li><li>Physical security.</li></ul><p><strong><em>Cloud Computing & Virtualization:</em></strong></p><ul><li>Familiarity with <strong>Microsoft Azure</strong> and other IaaS providers preferred.</li><li>Expertise with hypervisor platforms such as <strong>VMware vSphere/ESXi, Microsoft Hyper-V, Nutanix AHV</strong>, or other virtualization environments strongly preferred.</li></ul><p><strong><em>Networking Design & Deployment:</em></strong></p><ul><li>Strong enterprise networking experience, including TCP/IP, DNS, DHCP, VLAN segmentation, routing and switching, and wireless.</li><li>Familiarity with <strong>enterprise-class hardware vendors</strong>, such as Cisco, Meraki, and HPE/Aruba, for network deployment and security (e.g., Palo Alto, Fortinet).</li><li>Additional familiarity with SMB/”prosumer” vendors like <strong>Ubiquiti/UBNT, SonicWall, or Mikrotik</strong> is a plus.</li><li>Experience with <strong>load balancers, VPN appliances/concentrators</strong>, and network protocols across enterprise environments.</li><li>Extensive knowledge of DAS, NAS, SAN, and contemporary network storage solutions using protocols such as iSCSI, CIFS, FibreChannel, and NFS.</li><li>Significant experience writing scripts for PowerShell, Python, or Linux Shell (BASH).</li><li>Proficiency in tools designed for operational management, performance monitoring, endpoint management/RMM, and patch/vulnerability management solutions.</li><li>Prior experience administrating <strong>Microsoft Office 365 Services</strong>.</li><li>Familiarity with Microsoft Exchange or <strong>Google Workspace/G Suite</strong> is a plus.</li><li>Expertise in translating compliance requirements into technical configurations and solutions, with knowledge of applicable compliance standards (e.g., ISO 27001, SOX).</li></ul><p><br></p>
<p>We are looking for a highly skilled Sr. Information Security Analyst to join our team in Springfield, Massachusetts. In this long-term contract position, you will play a pivotal role in safeguarding sensitive information, managing security risks, and ensuring compliance with industry standards and regulations. This role requires a proactive approach to identifying vulnerabilities, responding to incidents, and implementing robust security measures that align with organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with various departments to assess and manage information security risks while ensuring compliance with regulatory requirements.</p><p>• Provide expert advice and leadership on security projects, including the evaluation, development, and integration of security technologies.</p><p>• Lead efforts in managing security incidents, conducting digital forensic investigations, and ensuring timely containment and notification.</p><p>• Perform comprehensive audits and assessments to identify vulnerabilities, monitor threats, and address anomalous activities.</p><p>• Stay informed of emerging trends in IT security and privacy to continuously improve organizational defenses.</p><p>• Develop and update policies, standards, and procedures to mitigate security risks and enhance compliance frameworks.</p><p>• Partner with internal and external stakeholders to address risk management and privacy concerns.</p><p>• Create and maintain documentation, training materials, and performance metrics to support the overall security program.</p><p>• Monitor and optimize security controls across network, cloud, and system environments to prevent potential intrusions.</p>
<p>We are looking for a skilled Systems Business Analyst to join our client's team on a Contract-to-Permanent basis in Prattville, Alabama. In this role, you will collaborate closely with business stakeholders to gather and analyze requirements, ensuring the successful implementation of technical solutions. Seeking someone with strong project management skills and customer relations background. Ideal candidates will bring a strong background in financial services. </p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business stakeholders to identify and document system requirements and business needs.</p><p>• Act as a liaison between technical teams and business owners to ensure alignment on project goals.</p><p>• Develop comprehensive Business Requirement Documents (BRDs) to guide project execution.</p><p>• Analyze existing application architectures and recommend improvements to enhance efficiency.</p><p>• Facilitate Agile Scrum ceremonies and track progress to meet project timelines.</p><p>• Conduct technical assessments to ensure systems meet business objectives.</p><p>• Provide basic project management support, including task prioritization and progress tracking.</p><p>• Assist in the implementation of system updates and new applications.</p><p>• Ensure clear communication and documentation throughout the project lifecycle.</p><p>• Support the planning and coordination of system-related initiatives within the financial services sector.</p>
<p>We are seeking a <strong>Tier 2 Help Desk Analyst</strong> to join our growing IT support team. In this role, you’ll be the escalation point for Tier 1 technicians, providing advanced technical support and troubleshooting for hardware, software, and network-related issues. This is an excellent opportunity for someone looking to deepen their IT expertise and grow into systems or network administration.</p><p>Key Responsibilities</p><ul><li>Act as the primary point of escalation for Tier 1 support issues, ensuring timely resolution.</li><li>Troubleshoot and resolve issues related to Windows/Mac OS, Active Directory, Microsoft 365, VPN, and basic networking.</li><li>Manage service tickets in [ServiceNow/Jira/other ITSM tool], maintaining SLAs and clear documentation.</li><li>Support end-users with software installations, hardware setups, and system configurations.</li><li>Perform account management tasks including password resets, permissions, and group policy troubleshooting.</li><li>Collaborate with Tier 3/Infrastructure teams to escalate complex issues and contribute to root cause analysis.</li><li>Create and maintain technical documentation, knowledge base articles, and user guides.</li></ul><p><br></p>
