We are offering an exciting opportunity in the industry for a Software Implementation Analyst located in INDIANAPOLIS, Indiana. In this role, you will be expected to configure and test solutions, manage solution delivery projects, and assist clients in deriving value from their purchased products.<br><br>Responsibilities:<br>• Configure and test solutions to ensure they meet client requirements<br>• Act as a project manager for solution delivery, overseeing the project from inception to completion<br>• Assist clients in deriving maximum value from their purchased products by offering training and guidance on new and existing features<br>• Identify opportunities for account growth and upsell services by showcasing the value we provide<br>• Engage in comprehensive account management activities, ensuring the ongoing satisfaction and success of clients<br>• Communicate solutions to clients clearly through various communication channels<br>• Collaborate with product and engineering teams to troubleshoot and resolve implementation issues<br>• Continuously expand product knowledge and stay updated on emerging technologies<br>• Develop project scopes by gathering technical requirements and understanding timelines and deliverables<br>• Serve as the main point of contact for clients during the implementation phase and drive the project to successful completion.
Desktop Support Analyst (Long-Term Contract) Location: Lexington, Ohio We’re seeking a knowledgeable and customer-focused Desktop Support Analyst to join our team in Lexington, OH. This long-term contract position offers the opportunity to support a large-scale, Microsoft-based IT environment within a dynamic manufacturing setting. The ideal candidate will be experienced in both onsite and remote support and enjoy working in a fast-paced, team-oriented atmosphere. Key Responsibilities: Troubleshoot and resolve issues involving workstations, hardware, software, and peripheral equipment. Provide Tier 1–3 support for Microsoft technologies, including Windows OS, Active Directory, and Microsoft Office 365. Set up, configure, and maintain desktop and peripheral devices, including system imaging and scanner management. Deliver detail oriented, responsive support to a diverse user base, ensuring a high level of customer satisfaction. Document technical procedures, troubleshooting steps, and system configurations to support efficient operations. Assist with onsite deskside support and contribute to technical projects as needed. Support a large user base (approx. 4,600 employees) across multiple sites. Assist with the administration of backup solutions and configuration management systems. Provide basic support for Apple devices and user guidance when necessary.
We are looking for an experienced Cyber Security Engineer to join our team on a long-term contract basis in Cincinnati, Ohio. In this role, you will play a critical part in designing, implementing, and maintaining robust security solutions to protect organizational systems and data. The ideal candidate will bring expertise in cybersecurity tools, regulatory compliance, and collaboration across IT and risk management teams.<br><br>Responsibilities:<br>• Design and deploy comprehensive security architectures, including firewalls, access controls, encryption protocols, and intrusion detection systems.<br>• Manage and maintain cybersecurity tools to ensure optimal performance, reliability, and up-to-date functionality.<br>• Lead efforts in addressing security incidents, resolving identified vulnerabilities, and executing system hardening activities.<br>• Develop and enforce cybersecurity standards, practices, and policies to safeguard organizational assets.<br>• Collaborate with IT teams, risk management, and external security partners to ensure alignment on security strategies.<br>• Comply with all organizational policies, procedures, and regulatory requirements while completing mandatory training programs.<br>• Participate in cross-functional projects, strategic initiatives, and special assignments when needed.<br>• Promote the organization's mission, vision, and values by consistently demonstrating professionalism and teamwork.<br>• Maintain consistent attendance and punctuality to support business operations effectively.
<p>Robert Half is seeking a talented and creative Contract Graphic Designer to work with our client in Ann Arbor, Michigan. As a Graphic Designer, you will play a key role in creating visually compelling and effective design assets to support our client's marketing and branding initiatives.</p><p> </p><p>Responsibilities: </p><ul><li>Collaborate with the marketing team to understand project objectives and design requirements.</li><li>Create eye-catching and on-brand visual materials, including print and digital assets such as brochures, flyers, banners, social media graphics, and more.</li><li>Use design software, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), to develop high-quality designs.</li><li>Ensure that all design work adheres to brand guidelines and maintains a consistent visual identity.</li><li>Handle multiple design projects simultaneously and meet project deadlines.</li><li>Collaborate with cross-functional teams and stakeholders to gather feedback and make design revisions as needed.</li><li>Stay current with design trends and emerging technologies to bring fresh and innovative ideas to the table.</li></ul><p><br></p>
<p>We are looking for a skilled Business Systems Analyst to join our team in Albuquerque, New Mexico. This is a contract to fulltime hire position, you will play a critical role in analyzing, designing, and supporting electronic data interchange (EDI) solutions for seamless integration with trading partners. This role requires someone with strong attention to detail, communication, and technical skills to ensure processes align with business needs and industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Analyze, design, and provide support for EDI solutions, ensuring effective integration with trading partners.</p><p>• Collaborate with stakeholders to gather and document requirements for EDI transactions that meet business and industry standards.</p><p>• Create detailed data mapping specifications to facilitate smooth data transformation between systems.</p><p>• Troubleshoot and resolve EDI-related issues, offering timely support to internal and external partners.</p><p>• Identify and propose enhancements to workflows to improve EDI processes.</p><p>• Develop and maintain comprehensive documentation for EDI processes, data mappings, and system configurations.</p><p>• Conduct research and analysis to identify trends and support decision-making processes.</p><p>• Support the creation of business requirement documents, functional specifications, and data mapping documents.</p><p>• Utilize tools such as Microsoft Excel and Visio to streamline documentation and visualization processes.</p>
We are looking for an experienced IT Security Specialist to join our team on a long-term contract basis in Cincinnati, Ohio. This role focuses on developing and maintaining comprehensive security frameworks that align with organizational goals and regulatory requirements. The ideal candidate will play a pivotal role in safeguarding our systems and data while collaborating with cross-functional teams to implement industry-leading security practices.<br><br>Responsibilities:<br>• Design and maintain enterprise-wide security solution architectures that align with organizational objectives and regulatory standards.<br>• Perform risk assessments, threat modeling, and security gap analyses to identify vulnerabilities and recommend effective mitigation strategies.<br>• Develop and enforce security policies, standards, and guidelines, ensuring integration into system and software development lifecycles.<br>• Collaborate with solution architects and engineering teams to evaluate and implement secure design patterns and controls.<br>• Architect security models for cloud, hybrid, and on-premises environments, including identity and access management, encryption, and monitoring.<br>• Lead the implementation of identity solutions such as single sign-on, multi-factor authentication, and privileged access management.<br>• Ensure compliance with regulatory requirements and partner with compliance teams during audits and reporting cycles.<br>• Evaluate emerging security technologies and third-party vendor products to enhance the organization’s security posture.<br>• Advocate for security best practices by delivering training and fostering a security-first culture across teams.<br>• Participate in strategic initiatives and continuously evolve security frameworks to align with industry trends.
<p>We are looking for a dedicated Desktop Support Analyst to join our team in the jersey shore area. In this role, you will provide technical assistance to clients, ensuring their IT systems operate seamlessly. This position offers the opportunity to showcase your problem-solving skills and technical expertise while delivering exceptional client support.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 technical support by diagnosing and resolving issues related to IT systems and applications.</p><p>• Monitor and maintain IT infrastructure for optimal performance and reliability.</p><p>• Collaborate with team members to implement innovative IT solutions tailored to client needs.</p><p>• Maintain detailed records of support activities and configurations for effective documentation.</p><p>• Communicate with clients to understand their requirements and provide timely updates on progress.</p><p>• Respond to urgent technical concerns during on-call shifts, scheduled one week per month.</p><p>• Troubleshoot networking issues and ensure connectivity for clients.</p><p>• Assist with scripting and automation tasks using PowerShell to enhance system efficiency.</p><p>• Deploy and image desktop hardware, ensuring proper setup and functionality.</p>
<p><strong>Skills and Knowledge:</strong></p><ul><li>Excellent understanding of Relational Database Design</li><li>Strong technical experience in database development, performing DDL operations, writing queries and stored procedures, and optimizing database objects</li><li>Working knowledge of ETL using SSIS or comparable tool</li><li>Solid reporting skills preferably using SSRS</li><li>Establishment and implementation of reporting tools to create reports and dashboards using SSRS, Power BI, Tableau, or similar analytic tool</li><li>Experience with Data management standards such as data governance is a plus</li><li>Effective analyst able to work closely with non-technical users</li><li>Knowledge of MS Access, MS Visual Studio, Crystal Reports or Datawatch Monarch is a plus</li><li>Proficiency in interpersonal communication, presentation, problem solving and</li></ul><p><br></p>
Robert Half is seeking a skilled and adaptable Desktop Support Analyst for a contract position based in Chicago. In this role, you will provide exceptional IT support, ensuring end-users have seamless access to the technology and tools they need. The ideal candidate thrives in a fast-paced, high-performance environment, can handle ambiguity, and possesses the ability to troubleshoot complex technical issues independently. Experience in Investment/Asset Management or Real Estate organizations is strongly preferred. <br> Key Responsibilities: Manage incoming IT service requests via phone, email, chat, and ticketing systems. Address user inquiries regarding computer software and hardware. Troubleshoot and resolve complex incidents, including: Connectivity issues (e.g., Wi-Fi, LAN, cellular data, VPN, MDM, Citrix, VoIP, video conferencing). General productivity applications (e.g., Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat). Hardware problems (e.g., laptops, tablets, and mobile devices on Android/iOS). Identify and address potential issues proactively to minimize high-impact incidents. Investigate and resolve issues through research, collaboration, and diagnostics. Partner with internal teams and vendor technical support to resolve escalated issues. Utilize training resources and standardized procedures to educate users on best practices for software and hardware usage. Document all activities, incidents, and resolutions thoroughly in a ticketing system. Set up, configure, and maintain technology for employee use (hardware and software). Assist in the prevention, detection, and response to cybersecurity incidents per defined plans. Provide general Service Desk support duties as required and participate in an on-call rotation for occasional after-hours support.
<p>We are in search of a proficient Business Systems Analyst to join our team in the insurance industry. The position is based in Central, New Jersey. In this role, you will be expected to collaborate with various teams and stakeholders, analyze and document requirements, and provide ongoing support for implemented systems.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage with business stakeholders to collect, scrutinize, and document requirements.</p><p>• Convert business requirements into comprehensive functional and technical specifications.</p><p>• Collaborate intensely with development, QA, and IT teams to guarantee the successful execution of technology solutions.</p><p>• Conduct data analysis to spot trends and offer actionable insights.</p><p>• Lead workshops, meetings, and discussions to ensure project alignment.</p><p>• Create and uphold project documentation, including business requirements, process flows, and user stories.</p><p>• Support User Acceptance Testing and offer continuous support for systems in use.</p><p>• Use business analysis tools such as Atlassian Jira and Confluence effectively.</p><p>• Apply Agile and Scrum methodologies in project management.</p><p>• Conduct business process modeling and data analysis.</p><p>• Leverage proficiency in SQL and data analysis tools.</p><p>• Understand and apply insurance processes, terminology, and regulations.</p>
We are looking for a skilled Technical Support Engineer to provide expert assistance across infrastructure, cloud, and networking domains. This mid-level role is ideal for professionals who thrive on delivering technical solutions, tackling escalated challenges, and mentoring team members. The position offers a dynamic mix of project execution and proactive troubleshooting.<br><br>Responsibilities:<br>• Lead implementation of client infrastructure solutions, including servers, network devices, and cloud-based systems.<br>• Configure and manage migrations for Microsoft 365 services such as Exchange, Teams, and SharePoint.<br>• Deploy and resolve issues related to firewalls, VPNs, and wireless network setups.<br>• Address escalated technical issues across diverse IT environments and technologies.<br>• Collaborate with senior engineers to make informed decisions on system architecture and design.<br>• Provide guidance and mentorship to less experienced engineers while improving internal documentation and workflows.<br>• Drive successful delivery of client-facing projects and contribute to continuous process optimization.
We are looking for an experienced IT Asset/Hardware Analyst to join our team on a long-term contract basis. In this role, you will support the management of IT assets and hardware within an enterprise environment, ensuring efficient operations and compliance with organizational standards. This position is based in Bonita Springs, Florida, and offers an opportunity to collaborate across various departments to meet business needs.<br><br>Responsibilities:<br>• Manage IT assets, including hardware inventory and software license agreements, to ensure accurate tracking and compliance.<br>• Provide technical support for desktop and laptop systems, utilizing a wide range of tools and technologies.<br>• Collaborate with management, technical teams, and business users to gather requirements and deliver solutions.<br>• Complete assigned tasks promptly and with precision, requiring minimal supervision.<br>• Work closely with team members to balance operational tasks, project work, and user requests.<br>• Coordinate and oversee IT-related projects as assigned, ensuring timely completion.<br>• Support and troubleshoot Microsoft Windows 10 and 11 operating systems, as well as Office 365 and other Microsoft products.<br>• Utilize ServiceNow or similar ticketing systems to manage and resolve technical issues.<br>• Communicate effectively with clients and team members through clear oral and written communication.<br>• Partner with different departments, including sales, marketing, finance, and customer support, to address IT-related needs.
We are looking for an experienced Business Systems Analyst to join our team on a long-term contract basis. Based in Lexington, Kentucky, this role offers a hybrid work environment with 2–3 days onsite preferred, though remote work may be considered for candidates meeting all requirements. This position is focused on execution, requiring hands-on involvement in system integrations, vendor coordination, and technical workflows to meet business needs effectively.<br><br>Responsibilities:<br>• Collaborate with internal teams to gather and translate business requirements into actionable technical solutions.<br>• Support the implementation of workforce and recruiting tools, ensuring seamless integration with custom systems.<br>• Assist in the selection and deployment of a new Product Information Management solution, integrating it with existing systems.<br>• Manage ongoing system support, including Zendesk and custom legacy systems, to optimize technical workflows.<br>• Coordinate with vendors to facilitate system integrations and address technical challenges.<br>• Develop and maintain technical documentation, including Business Requirement Documents (BRDs).<br>• Ensure successful data transfers, API mappings, and workflow integrations.<br>• Work within mixed project methodologies, including Agile and Waterfall, to deliver integration-focused outcomes.<br>• Act as a liaison between technical teams, vendors, and business stakeholders to ensure alignment and clarity.<br>• Troubleshoot and resolve system issues to maintain operational efficiency.
We are looking for a skilled and creative 3D Developer to join our team on a long-term contract basis in Hopkins, Minnesota. This role offers an exciting opportunity to work on complex projects involving the creation and management of detailed 2D and 3D designs. The ideal candidate will bring expertise in computer-aided design and a strong attention to detail to ensure all drawings meet industry standards and project requirements.<br><br>Responsibilities:<br>• Develop precise 2D and 3D drawings, plans, and schematics for a variety of systems, including piping, mechanical layouts, and electrical diagrams.<br>• Utilize AutoCAD and other computer-aided design tools to create and manage technical drawings.<br>• Convert complex sketches, field notes, and geological data into detailed and accurate project plans.<br>• Ensure all drawings adhere to industry regulations, company standards, and specific project guidelines.<br>• Revise and update design documents throughout the project lifecycle to reflect changes and improvements.<br>• Organize and maintain project drawings, specifications, and material lists to ensure accessibility and accuracy.<br>• Collaborate with team members to integrate SolidWorks designs into project workflows.
<p>As a <strong>Systems Administrator</strong>, you will play a crucial role in the performance, security, and reliability of our organization’s IT infrastructure. Your day-to-day responsibilities will include managing server and network performance, troubleshooting infrastructure issues, performing system upgrades, and designing solutions to optimize and secure our technology ecosystem. Additionally, you will serve as the backup for the Network Administrator, providing critical coverage when needed.</p><p>Essential Job Functions</p><ul><li>Manage and maintain the <strong>Microsoft Intune</strong> implementation.</li><li>Package and support third-party applications.</li><li>Contribute to infrastructure improvement projects.</li><li>Troubleshoot network and infrastructure reliability challenges.</li><li>Administer <strong>Active Directory (AD)/Azure AD</strong>, <strong>M365</strong>, <strong>Veeam</strong>, Print Server, Group Policy, and network security solutions.</li><li>Deploy and manage virtual machines (VMs) using <strong>VMWare/ProxMox</strong>.</li><li>Oversee data center hosts and storage solutions.</li><li>Monitor backups and execute recovery/disaster recovery processes.</li><li>Review system health, logs, and activity to ensure optimal performance.</li><li>Collaborate with vendors regarding infrastructure and VoIP systems.</li><li>Conduct daily <strong>SIEM</strong> monitoring and analysis.</li><li>Perform firmware updates and system upgrades as needed.</li><li>Respond to Level 2 (L2) help desk requests and user inquiries.</li><li>Maintain technical documentation and software/hardware knowledge bases.</li><li>Provide end-user training and technical support.</li></ul><p><em>Other duties as assigned to ensure smooth operations.</em></p>
We are looking for a skilled Help Desk Analyst II to join our team in Herndon, Virginia. This is a Contract to permanent position offering an excellent opportunity to showcase technical expertise and customer service skills. The ideal candidate will provide efficient support for desktop systems, applications, and network troubleshooting while maintaining high standards of service.<br><br>Responsibilities:<br>• Provide technical assistance and troubleshooting for Active Directory and Microsoft Windows environments.<br>• Resolve service desk tickets promptly, ensuring minimal disruption to users.<br>• Perform diagnostics and basic troubleshooting on Windows 10 systems and related software.<br>• Deliver clear and precise communication to users regarding technical solutions.<br>• Collaborate with team members to identify and implement improvements to support processes.<br>• Maintain confidentiality when handling sensitive information in compliance with organizational standards.<br>• Build strong working relationships with colleagues and users to foster a supportive environment.<br>• Adapt quickly to new systems and technologies to enhance service delivery.<br>• Execute tasks and follow instructions with precision and attention to detail.<br>• Manage workload effectively, even under pressure, to meet deadlines.
<p>We are looking for an experienced Linux Administrator to join our team in Albuquerque, New Mexico. This Contract-to-Permanent position offers the opportunity to contribute to the development and maintenance of Linux-based systems designed to support research computing environments. The role requires knowledge in Linux systems, virtualization, storage solutions, and security protocols to ensure scalable and efficient systems.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and optimize Linux-based systems tailored to meet research computing requirements.</p><p>• Evaluate existing environments to identify needs and propose solutions for system upgrades and configurations.</p><p>• Architect virtualization and storage solutions to support virtual machines and ensure redundancy.</p><p>• Collaborate with vendors and procurement teams to acquire necessary hardware and software.</p><p>• Plan and implement network and security solutions for both physical and virtual servers across multiple locations.</p><p>• Build, maintain, troubleshoot, and migrate Linux virtual machines designed for database support.</p><p>• Assess and select the most suitable virtualization technologies based on research and security needs.</p><p>• Facilitate the migration of systems from existing data centers to newly designed environments.</p><p>• Provide ongoing support and ensure system reliability for research-specific computing infrastructures.</p><p>Other duties as needed </p>
<p>Key Responsibilities:</p><ul><li>Administer and maintain Microsoft Endpoint Configuration Manager (MECM) for software deployment, patching, and OS imaging</li><li>Troubleshoot MECM client issues and ensure endpoint health</li><li>Develop and deploy software packages and updates via MECM</li><li>Use AdminStudio for application packaging, testing, and deployment</li><li>Write and maintain PowerShell, Batch, or VBScript scripts to automate administrative tasks</li><li>Monitor MECM infrastructure and optimize performance</li><li>Ensure compliance with security standards and remediate vulnerabilities</li><li>Provide Tier 2/3 support for endpoint issues related to MECM and AdminStudio</li><li>Maintain documentation for MECM configurations, packaging processes, and scripts</li><li>Generate reports on deployments, patching, and system health</li></ul><p><br></p>
We are looking for a skilled Systems Administrator to support daily IT operations for a unique system that drives business processes. This role involves troubleshooting technical issues, maintaining system performance, and managing vendor relationships to ensure seamless operations. Based in Irving, Texas, this position requires flexibility and the ability to work independently in a small office environment.<br><br>Responsibilities:<br>• Provide technical support and troubleshooting for system issues, including hardware, software, and network-related problems.<br>• Respond promptly to operational disruptions, such as credit card machine failures or printing issues, to minimize downtime.<br>• Manage Active Directory, ensuring proper user access and system security.<br>• Oversee backup technologies to safeguard data and maintain system integrity.<br>• Collaborate with IT vendors to address network monitoring and maintenance needs.<br>• Monitor and maintain SonicWall firewalls to ensure secure and stable network connections.<br>• Identify and escalate network or server issues to appropriate vendors when necessary.<br>• Maintain and support computer hardware and software in a Windows-based environment.<br>• Be available for on-call support during evenings, weekends, or after-hours as needed.<br>• Work closely with a small team to ensure smooth day-to-day operations and long-term system reliability.
<p><strong>Job Title:</strong> IT Manager & Systems Administrator</p><p><br></p><p><strong>Overview</strong></p><p>The IT Manager & Systems Administrator is responsible for managing the organization’s technology infrastructure, security, and endpoint systems while overseeing a small team of IT professionals. This position combines technical expertise, strategic oversight, and team leadership to ensure IT systems remain reliable, secure, and efficient.</p><p><br></p><p><strong>This is a Direct/Permanent Hire role that will require an onsite work schedule (occasional remote flexibility). </strong></p><p><br></p><p><strong>Role Focus</strong></p><ul><li>Direct and support IT staff, setting goals and providing feedback that encourages professional growth.</li><li>Manage company infrastructure including servers, operating systems, applications, and network equipment.</li><li>Administer and secure devices through Mobile Device Management tools, with an emphasis on Apple technologies.</li><li>Maintain documentation that supports continuity, troubleshooting, and compliance efforts.</li><li>Safeguard data and systems by implementing security standards, backup processes, and recovery plans.</li><li>Serve as an escalation point for technical issues and partner with other departments to implement solutions.</li><li>Identify opportunities for process improvement, automation, and system optimization.</li></ul><p><br></p>
<p>Are you a skilled <strong>Systems Developer and Administrator</strong> looking to make a significant impact by designing, managing, and optimizing our enterprise systems? We are searching for an experienced and dynamic professional to take ownership of our <strong>ERP (Enterprise Resource Planning), MIS (Management Information Systems), and CRM (Customer Relationship Management)</strong> platforms, ensuring they are seamlessly integrated, highly functional, and support key business objectives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>ERP/MIS/CRM Administration</strong>: Maintain, configure, and support the organization's ERP, MIS, and CRM systems to ensure optimal performance and minimal downtime.</li><li><strong>Development and Enhancements</strong>: Design, develop, and implement solutions, upgrades, and customizations to meet evolving business needs.</li><li><strong>System Integration</strong>: Work collaboratively across departments to integrate enterprise systems with other business applications, ensuring data accuracy and streamlined processes.</li><li><strong>Troubleshooting and Support</strong>: Provide hands-on system troubleshooting and timely resolution of issues reported by end users.</li><li><strong>User Training and Documentation</strong>: Conduct training for system users, create comprehensive documentation, and act as the go-to resource for employees with system-related questions.</li><li><strong>Data Security and Best Practices</strong>: Ensure ERP/MIS/CRM platforms comply with industry standards, regulatory requirements, and internal security policies.</li><li><strong>Reporting and Analytics</strong>: Develop complex reports and dashboards that provide actionable insights to enhance decision-making for leadership teams.</li></ul>
We are looking for a talented Graphic Designer to join our team in White Bear Lake, Minnesota. This contract position offers an exciting opportunity to apply your creative expertise to produce visually compelling designs. If you have a keen eye for detail and a passion for delivering high-quality graphics, we encourage you to apply.<br><br>Responsibilities:<br>• Create visually appealing designs for various digital and print materials, such as brochures and marketing collateral.<br>• Utilize Adobe Creative Suite tools, including Photoshop, Illustrator, and InDesign, to develop high-quality graphics.<br>• Collaborate with team members to ensure designs align with project objectives and brand guidelines.<br>• Apply strong knowledge of composition, layout, and typography principles to enhance visual communication.<br>• Work efficiently within the Mac operating system to manage design projects.<br>• Revise and refine designs based on feedback to ensure client satisfaction.<br>• Maintain consistency across all design outputs while adhering to deadlines.<br>• Research and implement current design trends to produce innovative and effective visuals.
<p>Robert Half is seeking an Application Systems Analyst - PL/SQL </p><p>Responsibilities include but are not limited to:</p><p>Formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately complex information systems. Prepares detailed specifications from which programs will be written. Analyzes and revises existing system logic difficulties and documentation as necessary. Competent to work on most phases of applications systems analysis activities, but requires instruction and guidance in other phases.</p><p><br></p><p>Provides detailed support for definition/refinement of business requirements and for quality assurance/acceptance testing efforts Designs, develops, tests and debugs software components of moderate complexity Provides implementation, production and upgrade support for software components of moderate complexity May act as supporting liaison between the application team and the user community, responsible for facilitating communications, coordinating system enhancements, and providing production support. Works with user community to define business requirements in sufficient detail and define business use cases that systems configuration, development/enhancement, and/or Operations activities can be pursued. Develops internal IT, user and Operations documentation to allow for smooth operations and easy system maintenance. </p><p><br></p><p><br></p><p>•Design, develop and maintain PL/SQL stored procedures, functions and packages to process HIPAA 278 (Healthcare Services Review - Request for Review and Response) authorization data.</p><p>•Analyze and translate business requirements into functional and technical specifications with a strong focus on data transformation and integration logic.</p><p>•Create and optimize complex SQL queries for data extraction, validation and performance tuning, ensuring accuracy and efficiency in authorization workflows.</p><p>•Collaborate with Business Analysts, EDI specialists, and other technical teams to implement enhancements and resolve issues within existing systems and processes.</p><p>•Perform unit testing, participate in peer code reviews, and support QA and UAT efforts for application changes and new implementations.</p><p>•Provide production support for existing PL/SQL solutions, troubleshoot incidents, and ensure timely resolution of data processing errors or anomalies.</p><p>•Maintain technical documentation for all developed components, processes, and procedures.</p><p>•Stay informed on HIPAA standards, especially related to X12, and apply domain knowledge to improve solution design and integrity.</p><p>•Participate in Agile or Waterfall development lifecycles as applicable, managing tasks effectively within sprint or release timelines.</p><p>Other duties as needed</p>
We are looking for an experienced M365 Systems Administrator to join our team in West Des Moines, Iowa. This Contract-to-Permanent position offers an exciting opportunity to leverage your expertise in Microsoft 365 and related cloud technologies to optimize and maintain critical systems. As a key contributor, you will play a pivotal role in managing cloud-based services, supporting end-users, and implementing best practices.<br><br>Responsibilities:<br>• Configure, maintain, and administer Microsoft 365 solutions, including identity and access management, active directory, collaboration platforms, and desktop virtualization.<br>• Manage and oversee both on-premises and cloud-based hardware and software components to ensure optimal performance.<br>• Utilize Intune for deployment, patching, and system management, including tools like Patch My PC.<br>• Support and enhance the functionality of Exchange Online, SharePoint, Teams, OneDrive, and Autopilot.<br>• Provide Tier 2 and Tier 3 support to assist the Service Desk with complex troubleshooting tasks.<br>• Evaluate current systems and workflows, recommending improvements and best practices to enhance efficiency.<br>• Maintain and optimize Azure environments, ensuring seamless integration with M365 services.<br>• Ensure the successful rollout and clean-up of OneDrive and other collaboration tools.<br>• Collaborate with stakeholders to implement configuration management and maintain system security.<br>• Stay updated on emerging technologies and apply them to improve organizational systems.
