<p>We are seeking a highly skilled <strong>Senior Network Analyst</strong> to join our team and provide technical expertise and leadership in managing, designing, and troubleshooting enterprise-level network infrastructures, in the Houston area. This critical role requires deep experience with diverse networking systems, tools, and protocols, alongside strong communication and project management skills. The ideal candidate will have extensive experience working in large enterprise environments and within sectors such as Oil and Gas.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Network Design and Deployment</strong>: Proactively design robust and scalable network solutions, ensuring alignment with business objectives and industry best practices.</li><li><strong>Troubleshooting and Performance Analysis</strong>: Execute advanced troubleshooting processes, including packet-level analysis with Wireshark and application performance root cause analysis, ensuring optimal network performance across the organization.</li><li><strong>Enterprise Firewall Expertise</strong>: Deploy, configure, and manage enterprise firewall solutions, including multiple Palo Alto NextGen Firewalls, Prisma solutions, and Panorama management.</li><li><strong>Cisco Hardware Management</strong>: Provide expert-level support and configuration for Cisco routers, switches, firewalls, wireless hardware, Nexus Data Center architecture solutions, and Cisco ISE/NAC for network access control.</li><li><strong>Network Protocols</strong>: Design and troubleshoot advanced protocols such as OSPF, EIGRP, BGP, spanning tree, DMVPN, IPSEC/SSL VPNs, and network security frameworks.</li><li><strong>Network Management Systems</strong>: Manage and optimize the SolarWinds Network Management suite of applications and leverage SNMP, NetFlow, IP SLA, and other network monitoring tools.</li><li><strong>Software-Defined Networking</strong>: Implement software-defined network solutions for increased flexibility, scalability, and operational efficiency.</li><li><strong>Project Management</strong>: Lead and contribute to network-related projects, including interfacing with customers and stakeholders to deliver solutions that meet business needs.</li><li><strong>Field Support in Oil and Gas</strong>: Provide strategic and hands-on network support for field operations in the Oil and Gas industry, liaising effectively with field technicians.</li></ul><p><br></p>
<p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for a Sr. Security Operations (SOC) Engineer / Lead Incident Response with a background in Level 3 Escalated Incident Response, Splunk, Defender, EDR, XDR, Panorama, Palo Alto, and Senior-Level SOC Background. If this sounds like your background, then this Sr. Security Operations (SOC) Engineer / Lead Incident Response role is for you. For this opportunity, you will work remote/hybrid in Century City, CA area.</p><p><br></p><p><strong>Position</strong>: Sr. Security Operations (SOC) Engineer / Lead Incident Response</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, PST Hours, CTH/FTE</p><p><strong>Top Skills</strong>: Level 3 Escalated Incident Response, Splunk, Defender, EDR, XDR, Panorama, Palo Alto, Senior-Level SOC Background</p><p><strong>Onsite/Remote</strong>: <em>Remote/Hybrid</em></p><p><strong>Company: </strong>Financial Service Enterprise</p><p><br></p><p>We are looking to present candidates immediately and this Sr. Security Operations (SOC) Engineer / Lead Incident Response position will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/).</p><p><br></p><p><strong>Notes:</strong></p><p>• Monitor and respond to security incidents using tools like Splunk and Palo Alto Firewall.</p><p>• Investigate and manage security incidents, ensuring timely and effective resolution.</p><p>• Perform vulnerability assessments and utilize security tools to mitigate potential threats.</p><p>• Develop and refine operational procedures and documentation for the Security Operations team.</p><p>• Automate processes using scripting languages such as Python or PowerShell to enhance efficiency.</p><p>• Implement and manage Checkpoint and firewall technologies to strengthen network security.</p><p>• Apply configuration management practices to maintain secure and optimized systems.</p><p>• Leverage expertise in computer hardware to ensure secure and reliable system operations.</p><p>• Collaborate with teams to design and enforce robust security policies and protocols.</p><p>• Utilize endpoint protection and endpoint security solutions to safeguard network access.</p>
IT Helpdesk Technician<br><br>Position Overview:<br>We are seeking a dedicated and customer-focused IT Helpdesk Technician to join our team. The IT Helpdesk Technician will serve as the first point of contact for employees or clients experiencing technical issues. In this role, you will troubleshoot and resolve hardware, software, and network problems, ensuring that end-users receive effective and timely support. This is a great opportunity to work in a dynamic environment where communication skills and a proactive approach to problem-solving are highly valued.<br><br>Key Responsibilities:<br><br>Provide first-level technical support to end-users via phone, email, and in-person interactions.<br>Diagnose and troubleshoot hardware, software, and network issues, escalating more complex problems to higher-level support teams when necessary.<br>Install, configure, and maintain computer systems, software, printers, and other peripherals.<br>Assist users with password resets, software navigation, and general technology-related inquiries.<br>Maintain accurate records of reported issues, actions taken, and resolutions in the helpdesk ticketing system.<br>Perform regular system updates, patches, and backups as directed by the IT team.<br>Educate end-users on best practices for hardware and software usage to minimize recurring issues.<br>Contribute to IT documentation, including creating user guides and maintaining an updated knowledge base.<br>Collaborate with the IT team to identify and implement process improvements to increase helpdesk efficiency.<br>Qualifications:<br><br>Associate degree in Information Technology, Computer Science, or a related field (or equivalent work experience).<br>Previous experience in an IT support or helpdesk role preferred.<br>Strong knowledge of Windows and MacOS operating systems.<br>Familiarity with hardware troubleshooting, including laptops, desktops, and peripherals.<br>Basic understanding of network concepts, such as TCP/IP, DNS, and VPNs.<br>Proficiency in Microsoft Office 365 and common business software.<br>Exceptional communication and interpersonal skills with a customer-oriented mindset.<br>Ability to work both independently and collaboratively in a fast-paced environment.<br>Strong organizational skills with attention to detail and the ability to prioritize tasks.<br>Additional Requirements:<br><br>Availability to occasionally work after hours or weekends to address critical IT issues or to participate in system upgrades.<br>Industry certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.<br>This position offers an excellent opportunity to build your IT skill set while contributing to a growing team and supporting the organization’s day-to-day operations.
<p>We are looking for a dedicated Senior IT Support Specialist to join our team in Cherry Hill, New Jersey. This is a second shift position 11:30AM - 8PM and there will be a 4 week probationary contractual period prior to converting to a perm employee. You will provide essential technical support and guidance to end-users, ensuring smooth operations and timely issue resolution. This role offers an opportunity to utilize your expertise in troubleshooting and system management while contributing to a collaborative team environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk tickets and resolve technical issues efficiently.</p><p>• Troubleshoot and diagnose problems related to Windows and MS Azure environments.</p><p>• Manage and maintain Active Directory accounts, ensuring accurate user permissions and access.</p><p>• Provide clear and effective communication to end-users while addressing technical concerns.</p><p>• Document and track issues and resolutions within the ticketing system for future reference.</p><p>• Perform basic hardware and software troubleshooting to ensure seamless functionality.</p><p>• Collaborate with team members to identify and implement process improvements.</p><p>• Offer guidance and training to users on system functionalities and best practices.</p><p>• Escalate complex issues to higher-level support when necessary.</p>
<p>Join our team in Waycross, Georgia, as a dedicated Help Desk Analyst and be the first point of contact for resolving IT challenges! In this role, you'll be instrumental in providing first-line technical support, diagnosing a wide range of IT issues, and ensuring our users get back to work quickly. If you possess a solid understanding of computer systems, exceptional communication skills, and a passion for delivering top-notch technical assistance, we want to hear from you</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Be the first point of contact, providing timely technical assistance to end-users via phone, email, and chat.</li><li>Diagnose and resolve hardware, software, and network issues efficiently.</li><li>Meticulously log and track all support requests within our ticketing system.</li><li>Empower users with solutions for software installations, password resets, and other common IT inquiries.</li><li>Ensure seamless escalation of complex issues to specialized IT teams.</li><li>Contribute to our knowledge base by documenting technical challenges and their resolutions.</li><li>Proactively follow up with users to confirm successful issue resolution and satisfaction.</li><li>Stay informed on the latest IT policies and security best practices to provide informed support.</li><li>Leverage your expertise in Microsoft Windows, Mac Computers, Cisco Technologies, and Active Directory to troubleshoot and resolve technical problems.</li><li>Utilize your skills in Citrix Technologies, Computer Hardware, and Microsoft to deliver effective and efficient support.</li></ul>
<p>We are looking for an experienced Commercial Litigation Attorney a dynamic team in Minneapolis, Minnesota. The ideal candidate will have 3-7 years of prior litigation practice experience and a passion for delivering exceptional legal services to clients. This role offers the opportunity to engage in challenging cases and collaborate closely with a skilled team of professionals.</p><p><br></p><p>Responsibilities:</p><p>• Represent clients in complex commercial litigation cases, ensuring their interests are effectively advocated.</p><p>• Prepare and strategize for trial, including witness preparation and evidence review.</p><p>• Draft and file legal motions, pleadings, and other necessary court documents.</p><p>• Conduct thorough legal research to support case strategies and arguments.</p><p>• Collaborate with team members to develop innovative approaches to litigation challenges.</p><p>• Provide legal counsel and advice to clients, maintaining open and transparent communication.</p><p>• Manage case files and deadlines to ensure compliance with all legal requirements.</p><p>• Participate in settlement negotiations and alternative dispute resolution processes.</p><p><br></p>
We are looking for a skilled Systems Engineer to join our team in Livonia, Michigan. This is an on-site, Contract-to-Permanent position that requires hands-on expertise in managing infrastructure, networking, and cloud-based systems. The ideal candidate will excel in troubleshooting complex issues and delivering high-quality technical solutions for both internal and external stakeholders.<br><br>Responsibilities:<br>• Lead and manage client projects from initial planning stages through implementation.<br>• Configure and maintain Windows Server environments, including hardware setup and optimization.<br>• Design and implement backup strategies to ensure system reliability and data protection.<br>• Manage Layer 3 switching tasks, including VLAN configurations, link aggregation, and routing protocols.<br>• Administer Microsoft 365 environments, including Exchange Online, Intune, and Azure AD, while ensuring proper licensing structures.<br>• Configure enterprise firewalls and manage VPN tunnels for secure communication.<br>• Utilize Entra ID (Azure AD) for hybrid identity and access management solutions.<br>• Develop and enforce Microsoft Intune policies for device management and security.<br>• Support Hybrid-Active Directory environments and manage Group Policy configurations.<br>• Provide technical support for applications running on Windows Server operating systems and participate in on-call rotations.
<p>We are seeking a highly skilled High-Level Desktop Support Specialist / Junior System Administrator with strong expertise in Amazon Web Services (AWS), Active Directory (AD), and group policy management. The ideal candidate will have a solid IT support background and the technical aptitude needed to support and enhance system performance, troubleshoot complex issues, and maintain infrastructure to meet organizational goals. This candidate will act as a bridge between desktop support and system administration, ensuring that end-user issues are resolved efficiently while also managing larger IT infrastructure projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Active Directory (AD) Administration:</strong></p><ul><li>Manage and maintain Active Directory environments, ensuring proper administration of user accounts, groups, and permissions.</li><li>Develop and implement Group Policy Objects (GPOs) to enforce company policies and streamline the user experience.</li><li>Monitor and troubleshoot AD replication issues and domain controller health.</li></ul><p><strong>AWS Administration:</strong></p><ul><li>Assist in managing and maintaining AWS infrastructure, including EC2 instances, S3 buckets, IAM roles, and VPC configurations.</li><li>Participate in backups, snapshots, and disaster recovery planning in the AWS ecosystem.</li><li>Collaborate with senior team members to automate tasks using AWS tools like Lambda, CloudFormation, or scripting.</li></ul><p><strong>System Administration Support:</strong></p><ul><li>Perform routine maintenance and updates on on-premises and cloud-based servers.</li><li>Help secure systems by identifying vulnerabilities and deploying patches or updates.</li><li>Assist in the implementation of IT infrastructure projects such as migrations, upgrades, or new system rollouts.</li></ul><p><strong>User Training & Knowledge Sharing:</strong></p><ul><li>Provide technical guidance and training to end users on various IT processes, systems, and security best practices.</li><li>Document technical solutions and contribute to internal knowledge base articles.</li></ul><p><strong>Collaboration & Communication:</strong></p><ul><li>Work closely with senior system administrators, network engineers, and IT leadership to identify and resolve IT issues.</li><li>Assist with the onboarding and offboarding of personnel, ensuring a seamless transition of IT resources.</li></ul><p><br></p>
Job Description: <br><br>General Description: <br>This position will provide computer services and support to all USI offices and clients. This position's major responsibility area is to manage and maintain our Enterprise Network infrastructure and related systems as well as participating on a team providing general Tier-2 and 3 services to the organization.<br><br>Responsibilities:<br>• Work with senior engineer responsible for the installation, maintenance, administration, and upgrades of the enterprise Network Infrastructure Platforms<br>• Monitor network systems and data centers to ensure peak performance<br>• Troubleshoot, analyze, and resolve system outages, working with vendors as necessary<br>• Work with vendors, clients, carriers and technical staff on network implementation, optimization, security and ongoing management<br>• Develop preventative maintenance programs, business continuity and disaster recovery plans in cooperation with corporate security. Maintain, document, and test these plans regularly <br>• Adhere to the design, programming, and application standards as setup by the company and vendor best practices<br>• Work support ticket queues and resolve in a timely manner<br>• Ability to work weekends and after-hours as necessary to resolve operational issues and manage server systems including but not limited to maintaining security patch cycles<br>• Perform other duties as assigned<br><br>Knowledge, Skills and Abilities:<br>• CCNA certification is preferred<br>• BA/BS degree in technical discipline preferred<br>• 3+ years’ experience in an enterprise setting<br>• Prior experience with router/switch/firewall installation and configuration required <br>• Firewall experience required<br>• Experience with wireless LAN controllers preferred<br>• Understanding of VoIP/Video interaction with the network <br>• Experience coding/scripting/APIs and automation is a plus<br>• Prior experience with; Microsoft Office and ServiceNow is preferred <br>• Strong organizational skills, excellent communication, and people skills<br>• Must be able to work independently and in a team environment
We are looking for a skilled Desktop Support Analyst to join our team in Torrance, California. This is a long-term contract position where you will play a vital role in supporting a large-scale Windows 10 to Windows 11 upgrade for approximately 600 users across multiple time zones. The ideal candidate will bring both technical expertise and exceptional communication skills to ensure seamless collaboration and user satisfaction.<br><br>Responsibilities:<br>• Provide hands-on support for the Windows 10 to Windows 11 upgrade project, ensuring smooth transitions for approximately 600 users.<br>• Collaborate with end users across various time zones to resolve issues and provide timely updates.<br>• Configure and troubleshoot desktop hardware, ensuring optimal performance during and after the upgrade.<br>• Utilize Active Directory for user account management and access control.<br>• Perform desktop imaging and software installations to meet organizational standards.<br>• Monitor and address technical concerns related to PC workstations, ensuring minimal downtime.<br>• Maintain clear and effective communication with team members and stakeholders throughout the project.<br>• Document processes, configurations, and resolutions for future reference and knowledge sharing.<br>• Ensure compliance with company policies and procedures during all support activities.<br>• Deliver excellent customer service while addressing user inquiries and technical challenges.
Robert Half is seeking a skilled and adaptable Desktop Support Analyst for a contract position based in Chicago. In this role, you will provide exceptional IT support, ensuring end-users have seamless access to the technology and tools they need. The ideal candidate thrives in a fast-paced, high-performance environment, can handle ambiguity, and possesses the ability to troubleshoot complex technical issues independently. Experience in Investment/Asset Management or Real Estate organizations is strongly preferred. <br> Key Responsibilities: Manage incoming IT service requests via phone, email, chat, and ticketing systems. Address user inquiries regarding computer software and hardware. Troubleshoot and resolve complex incidents, including: Connectivity issues (e.g., Wi-Fi, LAN, cellular data, VPN, MDM, Citrix, VoIP, video conferencing). General productivity applications (e.g., Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat). Hardware problems (e.g., laptops, tablets, and mobile devices on Android/iOS). Identify and address potential issues proactively to minimize high-impact incidents. Investigate and resolve issues through research, collaboration, and diagnostics. Partner with internal teams and vendor technical support to resolve escalated issues. Utilize training resources and standardized procedures to educate users on best practices for software and hardware usage. Document all activities, incidents, and resolutions thoroughly in a ticketing system. Set up, configure, and maintain technology for employee use (hardware and software). Assist in the prevention, detection, and response to cybersecurity incidents per defined plans. Provide general Service Desk support duties as required and participate in an on-call rotation for occasional after-hours support.
<p>We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in North, New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support. </p><p><br></p><p>Responsibilities</p><p>• Provide comprehensive Level 1 and 2 desktop and software support to staff</p><p>• Manage user and asset tasks effectively</p><p>• Monitor work emails even after office hours to respond to any emergencies promptly</p><p>• Participate actively in global IT projects to ensure seamless execution</p><p>• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution</p><p>• Maintain detailed documentation of all procedures and infrastructure</p><p>• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks</p><p>• Provide support via e-mail, phone, and in-person, escalating issues when necessary.</p>
<p>We are looking for a skilled and adaptable IT Support Specialist to join our team in Plattsburgh, New York. In this role, you will be responsible for the installation, configuration, and troubleshooting of networked hardware and software solutions for our clients. This is an exciting opportunity for a motivated individual who thrives in a dynamic environment and is eager to expand their technical expertise.</p><p><br></p><p>Responsibilities:</p><ul><li>Technical Installation & Support: Install, configure, and troubleshoot print/scan devices and related software both onsite and remotely across Northern New York. </li><li>Collaboration & Communication: Work closely with sales reps, field technicians, and internal teams to ensure smooth installations and high-quality service. </li><li>Client-Focused Problem Solving: Provide pre- and post-sales support, resolve high-priority issues, and maintain documentation and CRM records. </li></ul>
<p>An award-winning law firm in Seattle is looking for a Mid-Level Commerical Litigator to add to their Litigation group. This role is ideal for candidates with three to five years of experience in civil litigation who possess exceptional legal research, writing, and advocacy abilities. The position offers the opportunity to work on challenging cases, develop innovative strategies, and contribute to impactful legal outcomes. Role will work on a wide-ranging variety of matters including Business, IP, Employment, Trust/Estate, and Real Estate Litigation. </p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough legal research and draft high-quality briefs, pleadings, and motions.</p><p>• Manage all aspects of fact discovery, including written discovery and deposition processes.</p><p>• Develop and implement litigation strategies to achieve favorable outcomes for clients.</p><p>• Represent clients effectively in court hearings, trials, and settlement discussions.</p><p>• Collaborate with colleagues and stakeholders to address complex legal issues.</p><p>• Review and analyze case materials to provide insightful recommendations.</p><p>• Ensure compliance with legal standards and procedures throughout case management.</p><p>• Demonstrate strong advocacy skills in presenting arguments and negotiating resolutions.</p><p>• Provide guidance and mentorship to less experienced team members as needed.</p><p><br></p><p>Firm offers low billable hour target that can be customized!</p><p><br></p><p>Benefits include 401k, profit sharing, flexible PTO, transportation stipend, significant bonus potential on top of salary earnings, multiple healthcare plan options, and more!</p><p><br></p><p>Salary Range for a 3-5 YOE candidate is between 150-170K.</p><p><br></p><p>To submit your resume confidentially please send to Sam(dot)Sheehan(at)RobertHalf(dot)(com)</p>
<p>Are you an experienced accountant looking for a rewarding opportunity to make a meaningful impact? Our client, a respected nonprofit organization, is seeking a detail-oriented and proactive Accountant to join their team. This role is perfect for a skilled finance professional who is passionate about advancing meaningful causes while leveraging their expertise to ensure financial stability and transparency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage day-to-day accounting operations, including general ledger maintenance, accounts payable, accounts receivable, and bank reconciliations.</li><li>Prepare accurate and timely financial statements and reports in compliance with nonprofit accounting standards and regulations.</li><li>Assist in the preparation of budgets and forecasts to support organizational initiatives and programs.</li><li>Ensure adherence to grant tracking and reporting requirements, maintaining compliance with funding guidelines.</li><li>Work closely with leadership and program managers to provide financial analysis and insights to improve decision-making processes.</li><li>Oversee payroll processing and collaborate with the HR team to ensure accuracy and compliance.</li><li>Support annual audits and prepare documentation for auditors.</li></ul><p><br></p>
<p>We are looking for an experienced and innovative Software Engineer's (Mid and Senior level) to join our team in Sandy, Utah. In this role, you’ll design and develop advanced solutions that drive automation in the cybersecurity domain, impacting enterprise customers worldwide. You’ll work on systems at scale, collaborate with industry-leading professionals, and see the direct results of your contributions.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement creative solutions using advanced technologies to enhance platform functionality.</p><p>• Design secure and efficient APIs to streamline and automate security operations.</p><p>• Lead efforts in continuous integration, deployment, and optimization of complex software systems.</p><p>• Automate key stages of the software development lifecycle for improved efficiency.</p><p>• Collaborate with internal and external teams to ensure seamless product functionality and user satisfaction.</p><p>• Take ownership of projects, ensuring timely delivery and high-quality output.</p><p>• Mentor team members, fostering a culture of knowledge sharing and collaboration.</p><p>• Create scalable systems that address enterprise-level challenges and deliver measurable results.</p>
<p>JOB DESCRIPTION</p><p><br></p><p>Under the direction of the IT Director, the IT Support Specialist performs a variety of technology support functions. They are responsible for ticket escalation and general software support, hardware (laptops, desktops, printers, and phones), and training. They are also responsible for working with vendors and resolving system issues.</p><p><br></p><p>ESSENTIAL DUTIES</p><p>• Provide advanced technical and informational assistance to users of the client’s computer systems in a timely, accurate, and courteous manner.</p><p>• Assist with the installation, configuration and support of Windows-based equipment and applications in our network environment.</p><p>• Assist with the setup and execution of video conferences & events.</p><p>• Assist users with using Zoom, Microsoft Teams and other video and teleconference platforms.</p><p>• Perform routine support on computers, printers, and other peripherals, including but not limited to connecting to wireless networks, clearing paper jams, replacing toner cartridges, relocation and/or setup of computer equipment.</p><p>• Provides timely resolution of all incident tickets.</p><p>• Install new software packages on Firm computers and assist users with getting started and becoming self-sufficient with firm technology.</p><p>• Complete office setups and relocations as necessary.</p><p>• Assist with documentation and inventory of hardware & software as necessary.</p><p>• Adhere to the clients technology standards, data protection and security awareness policies and procedures.</p><p>• Assist with equipment procurement for events through third parties.</p><p>• Monitor depositions, meetings or similar proceedings through various virtual platforms and provide technical support as well as assisting the clients, videographers, and court reporters regarding various issues that occur.</p><p>• Keep manager informed on the status of work/projects, problem areas and customer satisfaction.</p><p>• Performs other duties as assigned.</p><p><br></p><p>SKILLS NEEDED TO BE SUCCESSFUL</p><p>• Ability to communicate effectively both orally and in writing with computer users regarding problems and questions.</p><p>• Excellent customer services skills and the ability to work in a challenging environment.</p><p>• Knowledge of video conferencing systems and web conferencing equipment and systems.</p><p>• Ability to work well in a team and independently.</p><p>• Ability to understand and translate technical material for non-technical users.</p><p>• Excellent organizational skills for prioritizing projects.</p><p>• Thorough knowledge of Microsoft Windows and Microsoft Office Suite.</p><p>• General knowledge of PC LANs and networks including Windows.</p><p>• Ability to quickly learn new applications and upgrades to existing applications.</p><p>EDUCATION AND EXPERIENCE</p><p>• Previous experience in the legal field is desired.</p><p>• Minimum 3 years of experience in a Windows and network environment.</p><p>• Associate or bachelor’s degree is not required but preferred.</p><p>• Certifications not required but preferred.</p><p>• Ability to understand procedures and instructions specific to the area of IT.</p>
<p>Are you a talented developer looking to build innovative solutions while working on both back-end and front-end technologies? We’re seeking <strong>Mid-Level Full-Stack Developers</strong> to join our talent pipeline for contract and permanent opportunities. If you have experience building applications end-to-end and thrive in hybrid or on-site work environments, we’d love to connect with you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain scalable full-stack applications, taking ownership from user interface to the database.</li><li>Collaborate with cross-functional teams, including product managers, designers, and QA, to deliver high-quality solutions.</li><li>Write clean, efficient, and testable code while following best practices for development, deployment, and CI/CD.</li><li>Debug and optimize existing applications to enhance performance and reliability.</li><li>Create and consume APIs to ensure seamless integration between components and services.</li></ul><p><br></p><p><strong>Work Environment</strong></p><ul><li><strong>Hybrid or On-Site</strong> roles, depending on project needs.</li><li>Specific location details will be tailored to client requirements.</li><li>Candidates must be available to work on-site for a minimum of 3 days per week.</li></ul><p><br></p><p><strong>Salary & Benefits</strong></p><ul><li><strong>Salary Range</strong>: $109,725 to $157,575 annually, depending on experience, location within Chicago, and the specific client needs. (Source: Robert Half 2024 Technology Salary Guide, Chicago Market).</li><li>Compensation may also include benefits such as healthcare, PTO, certifications, and career advancement opportunities (specific to the position and client).</li></ul><p><br></p><p>When you work with Robert Half, you gain access to unparalleled opportunities and support designed to help you thrive in your career. Here’s what makes us stand out:</p><ul><li><strong>Career Acceleration</strong>: We connect you with top companies that align with your skills and career goals, opening doors to exciting projects and advancements.</li><li><strong>Access to Leading Roles</strong>: With an extensive client list, we offer you exclusive access to jobs across industries that you won’t find elsewhere.</li><li><strong>Personalized Support</strong>: Our expert recruiters are dedicated to understanding your needs, providing advice and coaching throughout the hiring process and beyond.</li><li><strong>Benefits and Perks</strong>: Enjoy competitive compensation, healthcare options, career development resources, paid certifications, and more (depending on the role).</li><li><strong>Work-Life Flexibility</strong>: Many of our clients offer hybrid work environments to help you maintain balance while doing meaningful work.</li></ul><p>With Robert Half, you’ll gain a trusted partner who’s committed to helping you succeed.</p><p><br></p><p><strong>What to Expect in the Process</strong></p><ol><li>An introductory video call with a Robert Half recruiter to discuss goals, skills, and potential matches.</li><li>A targeted interview process tailored to the chosen client opportunity (typically includes 2 interviews).</li></ol><p><br></p>
<p>We are looking for a highly skilled RN Auditor to join our team in Boston, Massachusetts. This RN Auditor position offers a long-term contract opportunity for a detail-oriented individual with a strong background in auditing, claims administration, and compliance within the healthcare sector. The ideal RN Auditor candidate will play a critical role in ensuring program integrity through detailed audits, effective communication, and adherence to service level agreements.</p><p><br></p><p>Responsibilities:</p><p>• Conduct onsite and desk audits of healthcare providers to ensure compliance with program integrity standards.</p><p>• Analyze claims and coding data to identify discrepancies and recommend corrective actions.</p><p>• Collaborate with team leads and other auditors to align audit processes with contractual service level agreements.</p><p>• Prepare detailed reports and presentations summarizing audit findings and recommendations.</p><p>• Utilize Microsoft Office tools to manage audit documentation and communication effectively.</p><p>• Monitor compliance with healthcare regulations and standards, ensuring alignment with organizational policies.</p><p>• Provide insights and solutions to enhance recovery and resolution processes.</p><p><br></p>
<p><strong>Intellectual Property Legal Assistant | Law Firm | Wilmington, DE </strong></p><p>Hybrid (3 Remote / 2 In‑Office) </p><p>Direct Hire, Permanent, Full Time </p><p>3 to 5 + Years IP Experience | $85K‑140K DOE</p><p><strong> </strong></p><p>Our client, a highly-ranked Delaware-based IP litigation practice in a top Law Firm in downtown / Center City Wilmington, Delaware, seeks a full‑time Legal Assistant to join its high‑stakes Intellectual Property litigation team (patent, trademark, copyright). Known for its premier patents and IP litigation matters in federal court, the team has consistently earned Band 1 rankings in national legal guides. This is an excellent opportunity for someone who thrives in a fast-paced legal environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Support attorneys through all phases of intellectual property litigation, including document preparation, summarization, and court filings</li><li>Draft and format legal documents such as pleadings, motions, briefs, and exhibits for attorney review, ensuring compliance with court rules</li><li>Prepare and manage electronic filing (e-filing) of documents in federal and state courts, with emphasis on Delaware CM/ECF systems</li><li>Maintain and organize case files, exhibits, deposition materials, and trial binders for use in hearings, depositions, and trials</li><li>Track litigation deadlines and manage attorney calendars to ensure timely filings and preparedness</li><li>Assist with deposition and trial preparation, including document review and summarization</li><li>Provide administrative and litigation support, including scheduling, client communication, and coordination of service of process</li><li>Conduct research and assist with drafting legal summaries and other case-related materials</li><li>Handle confidential information with professionalism in a fast-paced, deadline-driven environment</li></ul>
<p>Are you an experienced <strong>OneStream Application Specialist</strong> who thrives in designing and optimizing Corporate Performance Management (CPM) solutions? Join our team to play a critical role in managing, enhancing, and supporting OneStream applications, empowering our organization with sophisticated financial reporting, consolidation, budgeting, forecasting, and analytical solutions.</p><p><br></p><p><strong>Role Overview</strong></p><p>As a OneStream Application Specialist, you will be responsible for designing, implementing, and maintaining the <strong>OneStream CPM platform</strong>. You’ll collaborate closely with stakeholders to analyze requirements and develop custom solutions, integrations, and workflows that optimize financial operations and increase insights into business performance.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Platform Management & Configuration</strong>: Administer the OneStream application, including security setup, workflow and process configuration, and cube architecture.</li><li><strong>Solution Design</strong>: Develop and implement custom OneStream solutions (business rules, dashboards, reports, data cube configurations) to meet specific organizational needs.</li><li><strong>Financial Processes</strong>: Support financial consolidation, reporting, budgeting, forecasting, and other CPM processes using OneStream functionality.</li><li><strong>Optimization</strong>: Continuously improve platform configuration and processes for enhanced application performance and user experience.</li><li><strong>Data Integration</strong>: Manage data integrations with ERP systems, flat files, external databases, and other financial applications to ensure seamless workflows.</li><li><strong>Troubleshooting & Support</strong>: Diagnose, resolve, and document user-reported issues and technical challenges related to OneStream.</li><li><strong>User Training & Documentation</strong>: Train internal teams on OneStream functionalities and create detailed technical documentation and user guides.</li><li><strong>Collaboration</strong>: Work closely with finance, IT, and other teams to understand requirements and recommend effective CPM solutions.</li><li><strong>Stay Current with OneStream Updates</strong>: Monitor enhancements and updates offered by OneStream, ensuring the organization leverages the latest capabilities.</li></ul>
<p>A leading healthcare technology company is seeking an experienced interim IT Service Manager to lead its service desk team. This strategic role offers the opportunity to guide a high-performing group through a period of transition, drive operational improvements, and shape future support practices.</p><p><br></p><p>• Evaluate and optimize Freshdesk usage, especially queue setup and AI support features.</p><p>• Enhance client self-service capabilities using AI and data trend analysis.</p><p>• Lead and provide work direction to the service desk team.</p><p>• Act as a voice in incident response, including serving as incident commander when needed.</p><p>• Implement ITIL-aligned processes and best practices.</p><p>• Assess current support structure and recommend operational changes.</p>
<p><br></p><p>Responsibilities:</p><p><br></p><p>• Interface directly with customers to provide day-to-day IT support.</p><p>• Offer MAC support, requiring self-initiative and the ability to follow directions.</p><p>• Travel to different sites as needed to provide support.</p><p>• Maintain an accurate record of customer credit and resolve customer inquiries.</p><p>• Monitor customer accounts and take appropriate action.</p><p>• Provide 'White Glove Support' for Executive members of the client base as needed.</p><p>• Contribute to updating existing processes to streamline support as per business requirements.</p><p>• Provide 2nd level MAC support as well as PC and some infrastructure support.</p><p>• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.</p><p>• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.</p><p>• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.</p><p>• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.</p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Jacksonville, Florida. In this long-term contract position, you will provide Tier 2 deskside support for both Apple and Windows environments, ensuring seamless operation of hardware and software systems. This is an excellent opportunity to showcase your technical expertise and deliver exceptional service in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide Tier 2 deskside support for Windows laptops, desktops, and mobile devices.</p><p>• Troubleshoot and resolve issues related to Microsoft 365 and VoIP systems.</p><p>• Utilize tools like ServiceNow and Active Directory for efficient incident management and resolution.</p><p>• Perform desktop imaging and hardware configuration tasks to ensure devices are properly set up for end-users.</p><p>• Diagnose and resolve hardware problems for desktops, laptops, and peripheral devices.</p><p>• Collaborate with team members to implement process improvements and enhance support services.</p><p>• Provide clear and precise communication to end-users while addressing technical issues.</p>
<p>The IT Asset Management Specialist is responsible for overseeing the lifecycle of IT assets across a multifacility healthcare organization. This includes tracking and managing hardware and software assets across hospitals, outpatient centers, residential facilities, and private practices. The role ensures accurate inventory records, compliance with HIPAA and vendor licensing agreements, and supports procurement and budget planning efforts.</p><ul><li>Maintain comprehensive and accurate inventories of all IT hardware and software assets.</li><li>Monitor asset movement, usage, and lifecycle across all healthcare facilities.</li><li>Utilize asset management tools to ensure real-time visibility and reporting.</li><li>Manage software licenses to ensure compliance with vendor agreements.</li><li>Track renewals, expirations, and usage to optimize licensing costs.</li><li>Ensure all software deployments align with HIPAA and other regulatory requirements.</li><li>Collaborate with procurement and finance teams to support purchasing decisions.</li><li>Provide data-driven insights for budget planning and forecasting.</li><li>Assist in vendor evaluations and contract reviews related to IT assets.</li><li>Develop and enforce asset management policies and procedures.</li><li>Conduct regular audits to ensure data accuracy and regulatory compliance.</li><li>Train staff on asset management best practices and tools.</li></ul>
