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226 results for Help Desk Tier 3 jobs

Senior Manager - IT Operations
  • San Ramon, CA
  • remote
  • Permanent
  • 113000.00 - 172000.00 USD / Yearly
  • <p>Our client, a global leader in professional services, is seeking a Senior Manager to lead the Endpoint Engineering team within the IT Global Client Services department. This pivotal role manages a high-performing team of system engineers dedicated to delivering seamless IT operations for a large global fleet of laptops and workstations across Windows and MacOS environments. The ideal candidate combines strong technical acumen with a customer-focused mindset, excellent leadership abilities, and a passion for optimizing user experience and productivity.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead and mentor a global team of 8–10 system engineers supporting over 16,000 users worldwide.</li><li>Oversee deployment, configuration, and maintenance of modern workplace tools including SCCM, Intune, JAMF, and Group Policy.</li><li>Manage enterprise application deployments and security compliance through Microsoft Defender, CrowdStrike, and related platforms.</li><li>Develop and execute patch management strategies, ensuring timely firmware, driver, and OS updates.</li><li>Collaborate with cross-functional IT and business teams to enhance productivity using M365, MDM, MAM, Conditional Access, and SharePoint.</li><li>Establish and maintain best practices for build management and release management processes.</li><li>Partner with global IT counterparts to align endpoint engineering practices with organizational goals.</li><li>Provide strategic direction, coaching, and performance management to team members, including hiring, onboarding, and career development.</li><li>Engage with project sponsors and delivery teams to design and implement secure, scalable solutions aligned with business objectives.</li><li>Evaluate emerging technologies and collaborate with other IT teams to introduce innovative capabilities that drive operational excellence.</li><li>Deliver regular performance reporting and analytics, identifying improvement opportunities and ensuring effective escalation management.</li><li>Direct the global OS architecture design and policy frameworks to enhance compliance and reduce security risk.</li></ul><p><br></p>
  • 2025-10-28T23:24:45Z
IT Support Technician
  • Solana Beach, CA
  • onsite
  • Temporary
  • 30.00 - 32.00 USD / Hourly
  • <p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is currently seeking an IT Support Technician for a client located in Solana Beach, CA. IT Support Technician will be responsible for:</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide Level I & II end-user support for 75 users, including 12+ executives.</li><li>Troubleshoot and resolve technical issues related to:</li><li>Windows-based systems, O365, and Microsoft technologies</li><li>iOS/macOS devices (iPhones, iPads, MacBooks)</li><li>AV systems (especially Logitech) for boardrooms and executive meetings</li><li>Printers, media players, and other endpoint hardware</li></ul><p><br></p>
  • 2025-10-17T17:09:00Z
Service Center Agent
  • Fort Worth, TX
  • onsite
  • Contract / Temporary to Hire
  • 17.10 - 19.80 USD / Hourly
  • The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position promotes teamwork and Service Center success by applying outstanding interpersonal, communication and customer service skills.<br> <br>Essential duties and responsibilities include the following. Other duties may be assigned.<br>1. Responsible for answering inbound communications via phone and email, with the possibility of chat and social media, and responding to multi-channel requests/inquiries as prescribed by Service Level Agreements (SLAs) with a high degree of professionalism. <br>2. Daily contact with agencies and consultants, travel industry suppliers, and their respective luxury clientele.<br>3. Execute Tier 1 troubleshooting steps to provide first call resolution when possible.<br>4. Escalate complicated issues to Tier 2 groups as appropriate and monitor their resolutions.<br>5. Work request queue cases in a timely, efficient, and thorough manner ensuring complete documentation of troubleshooting, reproduction steps, plus any measures taken toward resolution.<br>6. Support and educate Virtuoso network in the use of all Virtuoso sales tools, processes, and programs by assisting with general questions related to Virtuoso technology, products, events, and services.<br>7. Contribute to Virtuoso’s knowledge base by documenting processes and drafting “How-To” instructions and FAQs for various recurring tasks. <br>8. Support Virtuoso in promotional campaigns and marketing by executing outbound call campaigns as assigned.<br> <br>Educational and Skills Requirements:<br>• High School diploma<br>• 2-4 years of experience in Service Center environment<br>• 2-4 years of experience in customer service<br>• Excellent verbal and written communications skills in English required<br>• Excellent verbal and written communications skills in Spanish preferred<br>• Experience in travel or hospitality industries highly preferred<br>• Ability to identify solutions based on established processes and procedures <br>• Excellent verbal and written communication skills are required<br>• Proficiency with Microsoft Office, Outlook, CRM, and ticketing/tracking systems required<br>• Organized with the ability to multitask, prioritize, and problem solve required; operational administrative experience a plus<br>• Able to collect and analyze complex information, problem solve, and make decisions  <br>• Strong skills in inspiring the win-win-win  <br> <br>Travel Requirements:<br>• Travel is rarely required for this position (0-1 trips per year).<br>• Any travel will be entirely domestic.<br> <br>Type/Nature of Contacts:<br>• Internal: Key job contacts are primarily with clerical and technical personnel and managers outside of the job’s immediate work unit/department.<br>• External: Daily contact with vendors, partners, and members (agency owners & advisors).
  • 2025-11-04T21:44:23Z
Service Center Agent
  • Fort Worth, TX
  • onsite
  • Contract / Temporary to Hire
  • 17.10 - 19.80 USD / Hourly
  • The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position promotes teamwork and Service Center success by applying outstanding interpersonal, communication and customer service skills.<br> <br>Essential duties and responsibilities include the following. Other duties may be assigned.<br>1. Responsible for answering inbound communications via phone and email, with the possibility of chat and social media, and responding to multi-channel requests/inquiries as prescribed by Service Level Agreements (SLAs) with a high degree of professionalism. <br>2. Daily contact with agencies and consultants, travel industry suppliers, and their respective luxury clientele.<br>3. Execute Tier 1 troubleshooting steps to provide first call resolution when possible.<br>4. Escalate complicated issues to Tier 2 groups as appropriate and monitor their resolutions.<br>5. Work request queue cases in a timely, efficient, and thorough manner ensuring complete documentation of troubleshooting, reproduction steps, plus any measures taken toward resolution.<br>6. Support and educate Virtuoso network in the use of all Virtuoso sales tools, processes, and programs by assisting with general questions related to Virtuoso technology, products, events, and services.<br>7. Contribute to Virtuoso’s knowledge base by documenting processes and drafting “How-To” instructions and FAQs for various recurring tasks. <br>8. Support Virtuoso in promotional campaigns and marketing by executing outbound call campaigns as assigned.<br> <br>Educational and Skills Requirements:<br>• High School diploma<br>• 2-4 years of experience in Service Center environment<br>• 2-4 years of experience in customer service<br>• Excellent verbal and written communications skills in English required<br>• Excellent verbal and written communications skills in Spanish preferred<br>• Experience in travel or hospitality industries highly preferred<br>• Ability to identify solutions based on established processes and procedures <br>• Excellent verbal and written communication skills are required<br>• Proficiency with Microsoft Office, Outlook, CRM, and ticketing/tracking systems required<br>• Organized with the ability to multitask, prioritize, and problem solve required; operational administrative experience a plus<br>• Able to collect and analyze complex information, problem solve, and make decisions  <br>• Strong skills in inspiring the win-win-win  <br> <br>Travel Requirements:<br>• Travel is rarely required for this position (0-1 trips per year).<br>• Any travel will be entirely domestic.<br> <br>Type/Nature of Contacts:<br>• Internal: Key job contacts are primarily with clerical and technical personnel and managers outside of the job’s immediate work unit/department.<br>• External: Daily contact with vendors, partners, and members (agency owners & advisors).
  • 2025-10-29T19:18:56Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team on a contract basis. Based in Philadelphia, Pennsylvania, this role involves providing hands-on technical support for hardware and software installations, configurations, and troubleshooting. The ideal candidate will have expertise in Windows operating systems and a strong commitment to ensuring a seamless user experience.<br><br>Responsibilities:<br>• Deliver onsite support for the setup and configuration of new Windows PC hardware to replace existing systems.<br>• Decommission outdated PC hardware in a secure and efficient manner.<br>• Perform operating system installations and ensure compatibility with Windows 10 and 11.<br>• Join computers to the appropriate domain and configure network settings.<br>• Install and configure software applications as required.<br>• Transfer user profile settings and data to new devices.<br>• Map network drives and ensure proper access to shared resources.<br>• Set up and configure printers and other peripherals on user systems.<br>• Customize user preferences to align with individual requirements.<br>• Securely erase data from hard drives to maintain confidentiality.
  • 2025-11-04T15:24:00Z
Business Litigation Associate
  • Orange County, CA
  • onsite
  • Permanent
  • 150000.00 - 220000.00 USD / Yearly
  • <p>A prestigious and highly regarded complex litigation firm is actively seeking a talented <strong>Litigation Associate</strong> to join their exceptional team. This is a remarkable opportunity to work with some of the brightest legal minds in the industry on high-profile and high-stakes cases. The firm is renowned for its dynamic and challenging work, as well as its commitment to delivering outstanding results for its clients.</p><p><br></p><p>Firm Overview:</p><p>This prominent firm is known for handling some of the most complex and intricate litigation matters across a variety of industries. With a collaborative and innovative culture, the firm fosters an environment where legal professionals can thrive both personally and professionally. The firm offers the opportunity to engage in challenging, cutting-edge litigation while working alongside top-tier attorneys.</p><p><br></p><p>Key Responsibilities:</p><ul><li><strong>Manage Complex Cases:</strong> Take the lead on case strategy and execution, managing multiple high-stakes matters across various practice areas.</li><li><strong>Draft Legal Documents:</strong> Draft and prepare motions, briefs, discovery requests, and other legal documents with a high degree of precision and professionalism.</li><li><strong>Court Appearances & Trial Preparation:</strong> Represent clients in court proceedings, depositions, and assist in trial preparation, including preparing witnesses and exhibits.</li><li><strong>Client Interaction:</strong> Cultivate strong relationships with clients, providing them with timely updates and strategic legal advice.</li><li><strong>Collaborative Team Environment:</strong> Work closely with senior attorneys to refine case strategies and gain valuable mentorship while contributing your skills to the team.</li></ul><p>Qualifications:</p><ul><li><strong>3-7 years</strong> of experience in complex litigation, ideally within a law firm environment.</li><li><strong>Exceptional academic credentials</strong> from a top-tier law school.</li><li>A demonstrated ability to manage and execute complex litigation matters.</li><li>Strong research, writing, and communication skills, with an eye for detail and precision.</li><li>A proven record of <strong>career stability</strong> and a passion for long-term professional growth in litigation.</li><li>The ability to work independently while contributing effectively in a team-oriented setting.</li></ul><p>Why This Firm:</p><ul><li><strong>High-Profile Work:</strong> Work on high-impact cases that shape industries and make a real difference.</li><li><strong>Collaborative & Supportive Culture:</strong> Thrive in a firm where your voice is heard, and your contributions are valued.</li><li><strong>Career Advancement:</strong> The firm is committed to the professional development of its associates and offers a clear path for advancement within the organization.</li><li><strong>Competitive Compensation & Benefits:</strong> A highly attractive compensation package, including salary, bonuses, and comprehensive benefits.</li></ul><p>If you are a driven and ambitious litigation associate looking for the next step in your career with a leading firm, this is the opportunity for you.</p><p><br></p><p>To apply, submit resumes ONLY to Vice President, Quidana Dove at Quidana.Dove< at >RobertHalf.< com ></p>
  • 2025-10-24T21:29:04Z
Help Desk Analyst II
  • Norcross, GA
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical support and troubleshooting expertise to resolve hardware, software, and network issues for our customers. This position requires a strong technical background, excellent communication skills, and the ability to work collaboratively to deliver exceptional service.<br><br>Responsibilities:<br>• Monitor customer systems and environments using remote management tools to identify and resolve issues efficiently.<br>• Provide remote assistance to customers experiencing software or desktop-related problems.<br>• Troubleshoot and repair equipment to minimize delays and prevent recurring issues.<br>• Assist other help desk analysts with complex troubleshooting and preventative maintenance tasks.<br>• Perform remote installations of equipment, ensuring schedules are met and customers are trained on proper usage.<br>• Document resolutions in a knowledge base to streamline future troubleshooting efforts.<br>• Communicate effectively with customers, dispatch teams, and management to address and resolve technical issues promptly.<br>• Complete all required documentation and ticket updates accurately and in a timely manner.<br>• Participate in training and self-study initiatives to stay current with technology advancements.<br>• Promote maintenance contracts and additional services to customers, contributing to business growth.
  • 2025-10-07T14:28:49Z
Desktop Support Analyst
  • Robbinsville, NJ
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • We are looking for a dedicated Desktop Support Analyst to join our team in Robbinsville, New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.<br><br>Responsibilities:<br>• Maintain and enhance network and security systems to ensure optimal performance and reliability.<br>• Provide consistent support for hardware and software across multiple locations.<br>• Collaborate with the IS& T Manager to align technical operations with business strategies.<br>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.<br>• Respond promptly to critical on-call support needs, including nights and weekends.<br>• Troubleshoot and resolve technical issues efficiently to minimize downtime.<br>• Implement configuration management practices to streamline technology processes.<br>• Manage and support Active Directory accounts and permissions.<br>• Ensure proper backup procedures are in place and functioning effectively.<br>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.
  • 2025-10-13T15:44:00Z
Accounts Receivable Specialist - Cash Application
  • Dallas, TX
  • onsite
  • Permanent
  • 50000.00 - 60000.00 USD / Yearly
  • <p><strong><u>Accounts Receivable Specialist - Cash Application</u></strong></p><p>Join our dynamic team in Plano, TX 75093, where you’ll thrive in a fast-paced, rewarding environment with amazing benefits and the flexibility to work from home on Fridays! We’re seeking a passionate professional with cash application experience, 3+ years in accounts receivable (or similar role), and expertise working with large retail customers—bonus points for manufacturing or distribution backgrounds. This is a direct hire opportunity to make an impact with a top-tier company. Apply now to take your career to the next level!</p><p><br></p><p>Joe.Faradie at roberthalf com for confidential consideration - connect with me on linkedin</p>
  • 2025-11-05T04:24:09Z
Data Center Operations Technician
  • Las Vegas, NV
  • onsite
  • Permanent
  • 25.00 - 27.00 USD / Hourly
  • <p><strong>About the Client:</strong></p><p> Our client is a leading data center colocation provider delivering mission-critical infrastructure to enterprise customers. They are committed to operational excellence, uptime, and delivering best-in-class support across power, cooling, and physical infrastructure systems.</p><p><br></p><p><strong>Position Overview:</strong></p><p> We are seeking a <strong>Data Center Operations Technician</strong> to join the team responsible for monitoring and maintaining critical power, cooling, and environmental systems. This NOC-style role focuses on ensuring continuous availability and reliability across the facility’s infrastructure. The ideal candidate thrives in a fast-paced, 24/7 operations environment and has a strong understanding of data center facilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor data center power, cooling, and environmental systems via DCIM/BMS tools.</li><li>Respond to alarms and incidents, escalating issues as needed.</li><li>Perform routine inspections and documentation of critical systems.</li><li>Coordinate with engineering, facilities, and IT teams for maintenance and troubleshooting.</li><li>Maintain shift logs, reports, and operational documentation.</li><li>Follow standard operating procedures and safety protocols to ensure uptime and compliance.</li></ul><p><br></p>
  • 2025-11-03T21:39:10Z
Desktop Support Analyst
  • New York, NY
  • onsite
  • Contract / Temporary to Hire
  • 33.25 - 38.50 USD / Hourly
  • General Tasks<br><br>• Provide 1st & 2nd level Infrastructure support of all incidents and service requests of all IT systems/services.<br>• IT Infrastructure support via remote control, telephone, and deskside support<br>Provide floor walking support to the firm on a rotating basis and log all incidents and requests that arise through floor walking<br>• Support international offices with equivalent services<br>• Participation in an On-Call rota for out of hours and holiday support<br>• Accurate ticket logging of all IT incidents and service requests whilst managing individual ticket queue within the Service Management solution<br>• End to end ownership of all IT tickets including being responsible for all communication and the technical resolution<br>• Follow the escalation process to ensure a consistent and professional IT support service is offered to the firm<br>• Carry out Root Cause analysis to understand why an issue occurred and create applicable knowledge base articles that are beneficial to the Engineering Team & the user population.<br>• Manage all end user administration for onboarding/offboarding requests etc<br>• Participate in time sensitive Projects either individual or as part of a Team.<br>• Communicate upcoming Firm-wide IT initiatives to user population.<br>• Management and support of mobile devices, laptops, remote working, user administration<br>• Monitoring and Support of Firm Events (internally and externally)<br>• Planning and initiating connection to international offices via Zoom video conferencing systems for meetings and interviews
  • 2025-10-30T18:38:44Z
Desktop Engineer
  • Warren, NJ
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • <p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
  • 2025-10-13T14:48:45Z
Bilingual Paralegal
  • Dallas, TX
  • onsite
  • Contract / Temporary to Hire
  • 25.00 - 30.00 USD / Hourly
  • <p>Join an esteemed and dynamic law firm that prides itself on delivering exceptional legal services to a diverse client base. This law firm is looking for a Bilingual Paralegal for a temp-hire opportunity and has great potential for growing within the firm. If interested, please apply to this posting. </p><p><strong>Job Description:</strong></p><p>We are seeking a skilled and detail-oriented Bilingual Paralegal to join our team and support our attorneys in providing top-tier legal services to clients. In this role, you will be responsible for assisting with case preparation, legal research, client communication, and administrative tasks in both English and Spanish].</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and organize legal documents, files, and correspondence.</li><li>Conduct legal research and summarize findings for attorney use.</li><li>Communicate with clients and stakeholders in [languages], ensuring clarity and professionalism.</li><li>Coordinate and schedule client meetings, hearings, and filing deadlines.</li><li>Translate legal documents and communications as needed.</li><li>Assist in drafting contracts, pleadings, and other legal documents.</li><li>Maintain and update client case files ensuring accuracy and confidentiality.</li><li>Provide administrative support, including document management and billing tasks.</li></ul>
  • 2025-10-20T13:30:57Z
MSP IT Specialist
  • East Greenwich, RI
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • We are looking for a skilled and adaptable MSP IT Specialist to join our team in East Greenwich, Rhode Island. In this role, you will provide critical technical support to clients, ensuring the smooth operation of IT systems and infrastructure. If you thrive in a fast-paced environment and enjoy solving complex challenges, this position offers an excellent opportunity to contribute to impactful projects while delivering exceptional customer service.<br><br>Responsibilities:<br>• Deliver Level 2 technical support to clients, addressing issues across servers, networks, firewalls, and cybersecurity systems.<br>• Configure, deploy, and maintain Fortinet firewalls and other essential networking equipment.<br>• Troubleshoot and resolve technical problems related to Windows Server environments and networking protocols, including VLANs, routing, and switching.<br>• Collaborate with team members to ensure timely and accurate resolution of client IT concerns.<br>• Participate in client-facing projects such as system migrations, upgrades, and new implementations.<br>• Provide both remote and onsite support to end users, ensuring seamless IT operations.<br>• Travel occasionally to client sites within approximately an hour of the office, with travel expenses covered.<br>• Maintain cybersecurity best practices to safeguard client systems and data.<br>• Build and sustain strong client relationships through attentive and responsive service.
  • 2025-10-15T20:44:16Z
Worker's Compensation Attorney
  • Long Beach, CA
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p>We are working with a <strong>highly stable, well-regarded law firm</strong> with a long-standing reputation in <strong>maritime and federal workers’ compensation (Longshore & DBA claims)</strong>. The firm is actively seeking a <strong>Workers’ Compensation Attorney</strong> with <strong>3+ years of experience</strong> to join their collaborative legal team.</p><p>This is an exceptional opportunity for an attorney looking for <strong>practice area depth, career stability, and a manageable caseload</strong> in a boutique environment where mentorship and work-life balance are valued.</p><p><br></p><p> Position Highlights:</p><ul><li>Handle a caseload focused on <strong>maritime and federal workers' compensation claims</strong></li><li>Conduct depositions, hearings, and motion practice</li><li>Draft legal documents and settlement agreements</li><li>Engage in case strategy and direct client interaction</li><li>Opportunity to expand into complex longshore or DBA claims with support and training</li></ul><p> Why This Firm?</p><ul><li><strong>Incredible stability</strong> – long-tenured staff and partners</li><li>Highly specialized practice with room to grow and deepen expertise</li><li>Collegial environment with <strong>mentorship from top-tier WC litigators</strong></li><li><strong>Reasonable billable expectations</strong> and strong administrative support</li><li>Competitive salary and full benefits package</li></ul><p><br></p><p> <strong>Interested?</strong></p><p> Submit your resume in Word format to Vice President, Quidana Dove at Quidana.Dove< at >RobertHalf.< com ></p><p> All inquiries are held in <strong>strict confidence</strong>.</p>
  • 2025-10-10T23:18:43Z
Desktop Support Analyst
  • Syracuse, NY
  • onsite
  • Permanent
  • 55000.00 - 68000.00 USD / Yearly
  • <p>We are looking for a skilled Desktop Support Analyst to join our team in Syracuse, New York. In this role, you will provide exceptional technical assistance to ensure seamless operation across desktop, server, and network systems. You will play a key part in maintaining and enhancing our IT infrastructure while delivering top-notch service to users.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain desktop systems to ensure optimal performance and reliability.</p><p>• Oversee server and network operations, troubleshooting issues and implementing necessary solutions.</p><p>• Manage and resolve support requests through a ticketing system, ensuring timely communication with users.</p><p>• Utilize desktop imaging tools to deploy and maintain workstations efficiently.</p><p>• Ensure proper functionality of desktop hardware and software, including Windows 10 systems.</p><p>• Collaborate with team members to identify and implement improvements to IT services.</p><p>• Offer guidance and training to users on Office 365 products and other applications.</p><p>• Maintain documentation of systems, processes, and solutions for future reference.</p>
  • 2025-10-17T14:44:04Z
IT Support Specialist
  • Austin, TX
  • remote
  • Temporary
  • 32.00 - 38.00 USD / Hourly
  • <p><strong>Robert Half</strong> is actively partnering with a nationally based client to identify a highly skilled<strong> IT Support Specialist (contract-to-hire) </strong>to provide advanced technical support across a multi-site operation<strong>. </strong>Please note, this position is<strong> onsite 5 days per week in Austin, Texas </strong>and may require travel to regional locations<strong>. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to and prioritize technical support requests related to hardware, software, and network issues</li><li>Troubleshoot and resolve complex technical problems; escalate when necessary</li><li>Configure and maintain workstations, printers, and enterprise applications</li><li>Support network connectivity and assist with configuration tests</li><li>Utilize remote tools to diagnose and resolve issues for users across multiple locations</li><li>Deliver high-touch support to senior leadership, ensuring timely resolution of critical issues</li><li>Lead IT onboarding and offboarding processes, including account provisioning and equipment management</li><li>Manage inventory of IT assets and mobile devices, and coordinate with vendors for procurement and servicing</li><li>Create and maintain technical documentation and user guides</li><li>Conduct training sessions to support technology adoption and best practices</li><li>Research and recommend tools and systems to meet operational needs</li></ul>
  • 2025-10-23T22:18:48Z
Desktop Engineer
  • Baltic, CT
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>We are looking for a dedicated Desktop Engineer to join our team in Baltic, Connecticut. In this role, you will install, configure, and maintain VMware Horizon 8, and virtual servers, perform installation, upgrades, troubleshooting, and repairs on hardware and software related to virtual desktops, Windows servers, printers, and Cisco networks, and ensure the smooth operation of IT systems across multiple locations. This position requires a proactive individual who can effectively handle technical challenges and collaborate with diverse teams.</p>
  • 2025-10-27T14:34:04Z
PC Technician/Desktop Support
  • White Bear Lake, MN
  • onsite
  • Temporary
  • 20.00 - 26.00 USD / Hourly
  • <p>We are looking for a skilled Desktop Support Analyst. This position is ideal for an individual with a strong background in computer hardware and operating systems, who enjoys troubleshooting and providing technical support. You will play a key role in maintaining and optimizing technology systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain computer hardware, software, and peripheral devices.</p><p>• Provide technical support for Dell, IBM, and Apple devices, ensuring smooth operation and resolving issues promptly.</p><p>• Perform system updates, backups, and maintenance to guarantee optimal performance and data security.</p><p>• Manage inventory and asset tagging processes for all IT equipment.</p><p>• Handle Active Directory tasks, including user account management and security settings.</p><p>• Assist with cable installation and connectivity troubleshooting.</p><p>• Collaborate with team members to ensure seamless technology integration.</p><p>• Educate users on best practices for utilizing IT systems effectively.</p>
  • 2025-10-31T15:08:43Z
Accounting Manager
  • Groton, CT
  • onsite
  • Permanent
  • 85000.00 - 105000.00 USD / Yearly
  • <p><strong>Job Title: Accounting Manager (Manufacturing)</strong></p><p><strong>Location: Groton, CT </strong>(<em>Onsite with flexibility to work remotely periodically</em>)</p><p><strong>Job Type: Full-Time</strong></p><p><strong>Recruiter Contact: Kelleigh Marquard – </strong><em>Kelleigh.Marquard@roberthalf</em></p><p><br></p><p><strong>On-Site with flexibility | Excellent Work-Life Balance | Strong Career Path | Top-Tier Benefits</strong></p><p>We are conducting a search on behalf of our client, a leading international manufacturing company known for its exceptional workplace culture, outstanding benefits, and commitment to employee development. They are seeking a <strong>Senior Plant Accountant</strong> to join their team and oversee the day-to-day general accounting functions at the plant level. This is a highly visible role that will report directly to the Divisional Controller, who is invested in mentoring and developing this individual for quick progression into an Accounting Manager role. If you’re a proactive, detail-oriented accounting professional with a passion for manufacturing and operational finance, this is an excellent opportunity to step into a high-impact role with room to grow.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all general accounting functions for the plant location, including journal entries, reconciliations, and month-end close activities.</li><li>Assist with the preparation of accurate and timely financial statements and internal reports.</li><li>Support inventory accounting, standard costing, and variance analysis.</li><li>Ensure compliance with internal controls and accounting policies.</li><li>Collaborate with plant operations and corporate finance to provide financial insights and support decision-making.</li><li>Continuously improve accounting processes and systems in a dynamic manufacturing environment.</li></ul><p><strong>Why This Opportunity?</strong></p><ul><li><strong>Career Growth:</strong> Clear path to Accounting Manager, with direct mentorship from the Controller.</li><li><strong>Work-Life Balance:</strong> A culture that truly values your time and well-being.</li><li><strong>Company Culture:</strong> Collaborative, supportive, and employee-focused.</li><li><strong>Compensation & Benefits:</strong> Highly competitive salary and a best-in-class benefits package.</li></ul><p>If you meet these requirements and are interested in this great opportunity, please email your resume in confidence to Kelleigh Marquard at Kelleigh.Marquard@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.</p>
  • 2025-10-17T07:09:38Z
PC Technician
  • Naples, FL
  • onsite
  • Contract / Temporary to Hire
  • 40000.00 - 50000.00 USD / Yearly
  • <p>Job Summary</p><p>The PC Technician will be responsible for installing, maintaining, troubleshooting, and repairing computer hardware, software, and peripherals within a Windows Microsoft environment. This role involves providing excellent customer service, resolving technical issues, and ensuring systems operate efficiently to support business operations.</p><p>Key Responsibilities</p><ul><li><strong>Hardware and Software Support</strong>: Install, configure, and troubleshoot Windows-based desktops, laptops, and peripherals (e.g., printers, scanners).</li><li><strong>Operating System Management</strong>: Deploy, update, and maintain Windows operating systems (e.g., Windows 10, Windows 11) and ensure compatibility with enterprise applications.</li><li><strong>Network Connectivity</strong>: Diagnose and resolve basic network issues, including LAN, Wi-Fi, and VPN connectivity in a Windows environment.</li><li><strong>User Support</strong>: Provide first-level technical support to end-users, addressing issues via phone, email, or in-person, ensuring timely resolution.</li><li><strong>System Maintenance</strong>: Perform routine maintenance, including software updates, patch management, and hardware upgrades.</li><li><strong>Documentation</strong>: Maintain accurate records of hardware/software inventory, support tickets, and troubleshooting steps.</li><li><strong>Security Compliance</strong>: Ensure systems adhere to organizational security policies, including antivirus management and user account administration.</li><li><strong>Collaboration</strong>: Work closely with IT team members to escalate complex issues and implement IT projects as needed.</li></ul><p><br></p>
  • 2025-10-09T15:13:55Z
Accountant - Tax
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 95000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$95,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Tax Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p>The Accountant position reports to the Accounting Manager of the Individual/Foundation Group and works well with all of the other professional service providers.</p><p> </p><p><strong><u>Job Description</u></strong></p><p>• Maintenance of general ledgers, including preparation of accounting entries for the day to day transactions and other activity.</p><p>• Preparation of electronic tax work papers and tax returns for individuals, foundations and partnerships, including analysis of tax issues.</p><p>• Preparation of financial analysis such as tax projections, cash flow and liquidity planning and budgets.</p><p>• Preparing and maintaining periodic reports, including personal financial statements for family members, private foundation financial reports, summaries of property expenses, valuable articles and insurance policies.</p><p> </p>
  • 2025-10-09T15:58:47Z
Senior Fixed Assets Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 98000.00 - 99000.00 USD / Yearly
  • <p><em>The salary range for this position is $98,000 to $99,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Senior Fixed Assets Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>JV Monthly Accounting and Reporting</li><li>Perform monthly close procedures, including retirement and disposal of fixed assets, record intercompany sales of assets between JV entities, capitalization of repairs, review and record entries associated with finance leases and run depreciation.</li><li>Perform variance analysis explaining fluctuations of income statement and balance sheet fixed assets accounts in the JV Monthly/Quarterly Operating Reports and monthly/quarterly reporting to our JV partner.</li><li>Reconcile fixed asset balance sheet accounts and review of income statement for reasonableness and accuracy.</li><li>Prepare quarterly and annual supporting schedules as required for financial reporting department in accordance with 10-Q and 10-K disclosure requirements</li><li>Assist with internal and external audit requests.</li><li>Be the primary point of contact with departments across the organization for recording of fixed asset transactions in the JV.</li><li>Maintain the Fixed Asset subledger in SAP for rolling assets of US, Canadian, Mexican and Locomotive operations.</li><li>Ensure fixed asset transactions (capitalization, dispositions, IC transfers and depreciation) are properly recorded in accordance with company polices and all applicable balances are properly stated.</li><li>Maintain integrity of fixed asset accounts across all JV G/L entities.</li><li>Oversee all related elimination entries as required.</li><li>Maintain operating leases in ProLease where the JV is the lessee</li><li>Ensure all aspects of the lease are properly recorded in accordance with company policies.</li><li>Add, remove and update leases as needed.</li><li>Oversee proper recording of information from ProLease into the general ledger in SA.</li><li>Special Projects</li><li>Perform adhoc requests and special projects as requested, such as providing net book value reports for potential sale transactions and impairment analyses.</li></ul><p><strong> </strong></p>
  • 2025-10-15T17:38:46Z
Desktop Support Analyst
  • Wheaton, IL
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 26.00 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois. This Contract-to-permanent position offers an excellent opportunity to provide hands-on technical support and ensure seamless operations in a hybrid work environment. The ideal candidate will bring a strong IT background, adaptability, and a proactive approach to managing diverse technical needs.<br><br>Responsibilities:<br>• Deliver on-site technical support, assisting employees with hardware, software, and connectivity issues.<br>• Manage and configure network systems, including Cisco network stacks and switch networks.<br>• Administer Active Directory, Exchange, and integrate third-party enterprise applications.<br>• Provide support for common office tools and SaaS platforms, including Office 365 and ZoomInfo.<br>• Troubleshoot and resolve issues related to printing, networking, and typical office technology.<br>• Offer guidance and training on security protocols and identity management practices.<br>• Handle onboarding and offboarding processes for employees in a dynamic work environment.<br>• Support hybrid work operations by addressing both on-site and remote technical challenges.<br>• Adapt quickly to new systems and tools, ensuring smooth transitions and efficient problem-solving.<br>• Utilize security tools and maintain basic knowledge of cybersecurity to safeguard organizational assets.
  • 2025-10-07T18:24:19Z
Order Entry – Night Shift (Graveyard)
  • Inglewood, CA
  • remote
  • Contract / Temporary to Hire
  • 21.00 - 22.00 USD / Hourly
  • <p>Position Title: Order Entry – Night Shift (Graveyard)</p><p> Location: Inglewood, CA</p><p> </p><p> </p><p> Schedule: Sunday through Friday nights, starting at 8:00 PM (may adjust to 6:00 or 7:00 PM), ending around 3:00 AM</p><p> Employment Type: Full-Time / Night Shift</p><p>About Us:</p><p> A leading distribution company in the produce industry, committed to accuracy, efficiency, and top-tier service. We’re currently seeking a dependable and detail-oriented individual to join our night crew as an Order Entry Clerk.</p><p>Position Overview:</p><p> The Order Entry Clerk is responsible for accurately inputting customer orders into our system during the overnight shift. This role is essential to ensuring smooth order processing and next-day fulfillment.</p><p>Key Responsibilities:</p><ol><li>Enter customer orders into internal systems with speed and accuracy</li><li>Communicate with team members to verify order details</li><li>Resolve discrepancies in orders or missing information</li><li>Ensure timely and accurate data entry during the shift</li><li>Assist with any clerical or administrative tasks as needed during the night</li></ol><p> </p><p>Schedule:</p><ol><li>Start: 8:00 PM (initially; may move to 6:00 or 7:00 PM depending on needs)</li><li>End: Approximately 3:00 AM</li><li>Days: Sunday through Friday nights (Saturday night off)</li></ol><p> </p><p> </p>
  • 2025-10-27T18:24:23Z
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