We are looking for an experienced IT Product Maximo Specialist to join our team in Detroit, Michigan. In this role, you will oversee the configuration, maintenance, and optimization of Maximo systems to ensure smooth operations and compliance. Your expertise will be instrumental in troubleshooting issues, enhancing system functionality, and supporting end-users with technical challenges.<br><br>Responsibilities:<br>• Collaborate with vendors to coordinate regular system patches, upgrades, and testing.<br>• Manage user roles, security groups, and access controls to ensure compliance and support audit requirements.<br>• Identify opportunities to improve operational efficiencies by leveraging Maximo functionalities.<br>• Stay updated on software capabilities, industry trends, and best practices to enhance system performance.<br>• Assist with data analysis, reporting needs, and change management processes.<br>• Provide responsive technical support to end-users facing IT or Maximo-related challenges.<br>• Debug and resolve production issues, escalating complex problems to developers or support teams when necessary.<br>• Create and maintain documentation for system configurations, procedures, and troubleshooting guides.<br>• Configure Maximo modules, workflows, and security settings to align with business requirements.<br>• Evaluate and recommend new technologies to enhance business processes centered on the Maximo platform.
<p>Summary</p><p>The Senior Manager of Enterprise Work Management Solutions directs, prioritizes, and executes work management, scheduling, and relevant ancillary solutions across the enterprise. Responsible for the strategic direction of implementation and support processes, including planning and purchasing of enterprise IT solutions, support, services, and goods. Supports enterprise initiatives by aligning work management solutions with strategic capabilities and objectives. Drives savings and manages risk across the company's portfolio of solutions. Plays a key leadership role in business decision-making, problem solving, leadership development, and performance management.</p><p><br></p><p>Responsibilities</p><ul><li>Mentor and ensure the team functions at a strategic level, building trusting relationships across the company while leveraging market intelligence</li><li>Partner with operational stakeholders to facilitate a collaborative environment supporting IT work management tools that best suit enterprise needs</li><li>Provide vendor and market intelligence to leadership to improve decision-making and results</li><li>Develop and maintain relationships with stakeholders to understand upcoming needs, address operational issues, and influence decision-making</li><li>Staff, develop, motivate, and direct a high-performing leadership and professional team through effective performance management including coaching, feedback, recognition, training, and development</li><li>Develop and manage the department budget</li><li>Drive the team to achieve targets on defined metrics while balancing business requirements</li><li>Build trusting relationships with partners to support sustainability and strategic goals</li><li>Proactively manage vendor relationships, including setting and tracking performance indicators to anticipate and minimize issues, and drive continuous improvement</li><li>Strengthen vendor relationships to support progressive upgrades of IT systems</li><li>Mentor employees to excel professionally and personally</li><li>Ensure processes align with ITIL-based service management frameworks, including incident, change management, release coordination, and configuration oversight</li><li>Handle other duties and projects as assigned</li></ul><p><br></p>
<p>We are looking for a detail-oriented Accounting Clerk to join our team in Cincinnati, Ohio, on a contract basis. In this role, you will handle a variety of accounting tasks while also managing front desk responsibilities. This position offers an opportunity to contribute to essential financial operations and office management.</p><p><br></p><p>Responsibilities:</p><p>• Process cash payments and accurately input accounts payable invoices.</p><p>• Assist in customer invoicing by matching purchase orders and packing lists, generating invoices, and ensuring timely delivery to clients.</p><p>• Perform general office tasks, including answering inbound calls and managing deliveries.</p><p>• Serve as the primary point of contact at the front desk, greeting visitors and handling receptionist duties.</p><p>• Support data entry activities to maintain accurate financial records.</p><p>• Monitor and process purchase orders to ensure smooth transactions.</p><p>• Collaborate with the outgoing and returning staff to ensure seamless transitions in accounting processes during coverage periods.</p><p>• Provide assistance with accounts receivable tasks, including cash applications and invoice processing.</p>
<p>Robert Half is seeking a professional and customer-focused <strong>Receptionist</strong> to serve as the face of our client’s organization in <strong><u>Addison, TX. </u></strong>The ideal candidate will create a welcoming atmosphere for employees, visitors, and callers, while skillfully handling administrative tasks that support the smooth operation of the office. This role is perfect for someone who thrives in a fast-paced environment and enjoys interacting with people.</p>
<p><strong>Job Title:</strong> IT Manager & Systems Administrator</p><p><br></p><p><strong>Overview</strong></p><p>The IT Manager & Systems Administrator is responsible for managing the organization’s technology infrastructure, security, and endpoint systems while overseeing a small team of IT professionals. This position combines technical expertise, strategic oversight, and team leadership to ensure IT systems remain reliable, secure, and efficient.</p><p><br></p><p><strong>This is a Direct/Permanent Hire role that will require an onsite work schedule (occasional remote flexibility). </strong></p><p><br></p><p><strong>Role Focus</strong></p><ul><li>Direct and support IT staff, setting goals and providing feedback that encourages professional growth.</li><li>Manage company infrastructure including servers, operating systems, applications, and network equipment.</li><li>Administer and secure devices through Mobile Device Management tools, with an emphasis on Apple technologies.</li><li>Maintain documentation that supports continuity, troubleshooting, and compliance efforts.</li><li>Safeguard data and systems by implementing security standards, backup processes, and recovery plans.</li><li>Serve as an escalation point for technical issues and partner with other departments to implement solutions.</li><li>Identify opportunities for process improvement, automation, and system optimization.</li></ul><p><br></p>
<p><strong>Senior Project Manager II</strong></p><p><strong>Contract: </strong>15 weeks, Contract to Hire</p><p><strong>Work Arrangement:</strong> Remote</p><p><strong>Work Hours:</strong> Monday through Friday, 8:00 AM – 5:00 PM </p><p><strong>Job Overview:</strong></p><p>We are seeking an experienced <strong>Senior Project Manager II</strong> to lead the implementation of a new contact center team and associated technology across multiple physician practices. In this role, you will work closely with contact center leadership to develop and execute project plans encompassing process mapping, testing, rollout planning, business requirements, and communication strategies. The Senior Project Manager II will coordinate activities across business units, physician practices, and technical teams, ensuring projects are delivered on time, within budget, and to defined specifications.</p><p>This high-visibility role requires strong communication, organizational, and leadership skills, as well as a demonstrated ability to drive transformation and manage stakeholder relationships effectively.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the primary point of accountability for assigned projects.</li><li>Coordinate and manage relationships across multiple stakeholders, including business owners, team members, and service centers.</li><li>Develop strategic documents (e.g., project charters, education and communication plans, detailed project plans) and provide updates/presentations to stakeholders.</li><li>Identify and mitigate project risks, issues, and cross-project dependencies.</li><li>Ensure deliverables are completed throughout the project lifecycle.</li><li>Facilitate decision-making, problem-solving, and the creation of implementation toolkits or migration schedules.</li><li>Mentor and manage project team members as appropriate.</li></ul><p><br></p>
We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. In this Contract-to-permanent role, you will play a key part in ensuring customer satisfaction and long-term success by providing exceptional support and personalized service. If you thrive in a fast-paced environment and have a passion for delivering elite experiences, we encourage you to apply.<br><br>Responsibilities:<br>• Serve as an empowered advocate for customers, ensuring their needs are addressed promptly and effectively.<br>• Handle a high volume of daily calls, meeting a target of 85 calls per day.<br>• Personalize customer interactions to minimize effort and enhance the overall experience.<br>• Analyze customer concerns independently and provide timely, effective solutions.<br>• Troubleshoot technical issues using available self-help tools and resources.<br>• Maintain a strong understanding of Milwaukee products and services to better assist customers.<br>• Collaborate with cross-functional teams to resolve inquiries efficiently and achieve one-call resolutions.<br>• Utilize data entry skills to document customer interactions accurately and efficiently.<br>• Leverage Microsoft Teams, Word, Outlook, and Excel for communication and reporting purposes.
<p>We are looking for a dedicated Receptionist to join our team in Baltimore, Maryland. In this long-term contract role, you will play a key part in maintaining smooth daily operations by managing front desk activities and providing excellent customer service. </p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients in a detail-oriented and welcoming manner, ensuring they are directed to the appropriate personnel or department.</p><p>• Manage a multi-line phone system, efficiently handling inbound calls and transferring them as needed.</p><p>• Operate a switchboard with 1 to 10 phone lines, ensuring seamless communication between departments.</p><p>• Respond promptly to inquiries, providing accurate information or directing calls to the appropriate staff member.</p><p>• Maintain a clean and organized reception area, reflecting a detail-oriented image.</p><p>• Assist with scheduling and administrative tasks as required to support office operations.</p><p>• Coordinate with internal teams to ensure timely communication and smooth workflows.</p><p>• Handle incoming mail and deliveries, distributing them to the correct recipients.</p><p>• Provide general support to the office staff with various clerical duties.</p><p>• Uphold confidentiality and professionalism when dealing with sensitive information.</p>
<p>We are looking for a detail-oriented Administrative Assistant. This role combines calendar management, scheduling meetings, greeting visitors and administrative support, requiring strong organizational skills and a commitment to delivering exceptional service. The ideal candidate will ensure smooth daily operations while maintaining a welcoming environment for clients and staff.</p><p><br></p><p>This is a permanent placement opportunity offering health insurance coverage, 401k contribution, generous paid time off and holidays. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Maintain a visitor log, issue visitor passes, and coordinate with relevant team members for scheduled appointments.</p><p>• Manage incoming phone calls using a multi-line phone system, directing calls to the appropriate departments.</p><p>• Perform accurate data entry tasks to support administrative tasks for office.</p><p>• Assist with scheduling appointments and maintaining office calendars.</p><p>• Provide administrative support by preparing documents and reports using Microsoft Word.</p><p>• Handle mail distribution and manage courier services as needed.</p><p>• Order and manage office supplies, coordinate maintenance requests, and liaise with vendors.</p><p>• Maintain organized records and filing systems for efficient retrieval of information.</p><p>• Collaborate with team members to address client inquiries and resolve issues promptly.</p>
<p>Our client is looking for a friendly and professional Receptionist to serve as the welcoming face of our organization. In this role, you will greet visitors, handle incoming calls, provide administrative support, and maintain an organized and efficient front desk. The ideal candidate is personable, diligent, and enthusiastic about creating positive experiences for clients, vendors, and staff.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors warmly, ensuring they feel welcome while directing them to appropriate staff members or meeting areas </li><li>Answer and route incoming phone calls promptly and professionally, taking accurate messages when necessary.</li><li>Keep the reception area clean, organized, and well-stocked, maintaining a professional atmosphere.</li><li>Handle incoming and outgoing correspondence, including mail, packages, and courier deliveries.</li><li>Provide general administrative support, such as data entry, filing, and document preparation.</li><li>Assist with scheduling appointments, coordinating meeting spaces, and managing visitor logs.</li><li>Ensure the proper functioning of office equipment and provide basic troubleshooting assistance.</li><li>Communicate effectively with internal teams, vendors, and stakeholders.</li></ul><p><br></p>
<p>We are looking for an experienced Network/Systems Manager to join our team in Livermore, California. This is Network/Systems Manager a Contract-to-Permanent position offering an opportunity to lead and oversee critical network operations while collaborating with management and technical teams. The ideal Network/Systems Manager will take ownership of network systems, provide strategic recommendations for improvements, and ensure seamless technology operations across multiple sites. This is an onsite position sitting in Livermore, Ca. </p><p><br></p><p>The ideal Network/Systems Manager will have Palo Alto firewall experience, strong Cisco networking skills, and a background in Active Directory, VMware, and Google Workspace. The Network/Systems Manager will also help manage security in collaboration with our managed security provider, including patch management, configurations, and oversight of new firewall deployment. Experience with Cisco VoIP systems—particularly in design and configuration—is preferred. </p><p><br></p><p>When the current manager is out, this Network/Systems Manager role will act as the primary liaison to upper management, requiring excellent communication skills and the ability to present clearly to executives. You will also be the go-to person for staff when issues arise, ensuring problems are addressed quickly and effectively.</p><p><br></p><p>Responsibilities:</p><p>•<strong>Key Responsibilities</strong></p><ul><li>Oversee the network and virtual server environments, ensuring reliable and secure operations across all sites.</li><li>Administer LAN/WAN infrastructure including Cisco network equipment, virtualization platforms (VMware), Active Directory, user accounts, and network services.</li><li>Manage and configure firewalls (Palo Alto) and coordinate with security providers for patching, monitoring, and threat mitigation.</li><li>Oversee deployment of new network and security hardware, including upcoming firewall projects.</li><li>Configure and support Cisco VoIP systems, including design and implementation.</li><li>Troubleshoot and resolve hardware, software, and network issues to minimize downtime.</li><li>Evaluate requests for technical assistance, determine appropriate actions, and assign resources accordingly.</li><li>Collaborate with leadership to plan short- and long-term technology upgrades, replacements, and system improvements.</li><li>Design and optimize network architectures (e.g., VLAN, VPN, routing, content filtering, QoS, IDS/IPS, etc.) for high performance and security.</li><li>Install and update network software, service packs, and security patches across multiple platforms.</li><li>Monitor servers, appliances, and network devices to ensure proper performance and availability.</li><li>Lead technology projects, including migrations, new implementations, and product evaluations, ensuring they meet deadlines and quality standards.</li><li>Coordinate with internal teams, vendors, and contractors to complete projects and resolve issues efficiently.</li><li>Prepare documentation including network maps, technical reports, procedures, and recommendations for improvements.</li><li>Stay informed on industry trends, tools, and best practices to inform purchasing and operational strategies.</li><li>Act as a primary contact for management, providing updates, reports, and recommendations.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Encino, California. In this long-term contract position, you will serve as the first point of contact for customers, providing exceptional service and support. This role involves managing a variety of customer communications and administrative tasks to ensure smooth operations.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries via phone and email in a detail-oriented and timely manner.<br>• Provide accurate information and solutions to customer concerns, ensuring a positive experience.<br>• Handle data entry tasks, including processing orders and updating customer records.<br>• Manage appointment scheduling and coordinate with relevant departments as needed.<br>• Utilize VoIP systems to handle calls efficiently and effectively.<br>• Maintain a high level of accuracy when entering information into Microsoft Excel and Word.<br>• Collaborate with team members to address and resolve customer issues.<br>• Monitor and manage email correspondence to ensure prompt responses.<br>• Support outbound call initiatives when necessary to follow up with customers or gather additional information.<br>• Uphold company standards for customer service and communication excellence.
We are looking for a dedicated Customer Service Representative to join our team in Haverhill, Massachusetts. This Contract to permanent position offers a unique opportunity to work with a leading manufacturer specializing in industrial and ergonomic workbenches, workstations, lab furniture, and material handling equipment. The ideal candidate will play a key role in supporting sales and logistics operations while ensuring exceptional customer service.<br><br>Responsibilities:<br>• Process and enter sales orders with accuracy and efficiency.<br>• Monitor and track orders to ensure timely delivery and resolve any issues that arise.<br>• Provide support to the logistics and sales teams by handling administrative tasks and data entry.<br>• Respond to customer inquiries through inbound and outbound calls, maintaining a detail-oriented and helpful demeanor.<br>• Collaborate with internal teams to address customer needs and provide solutions.<br>• Maintain detailed and organized records of customer interactions and order statuses.<br>• Assist in managing call center operations by answering calls and addressing questions promptly.<br>• Ensure consistent communication with customers regarding order updates and product availability.<br>• Participate in team meetings to share insights and improve customer service processes.
Seeking a Business Analyst. This onsite position will be responsible for financial reporting and analysis including sales reporting, budgets, forecasts, and variance analysis. The ideal candidate will have experience with detailed modeling and ability to prepare complex analysis working with large data sets. The financial analyst will primarily support the accounting and finance department but may also work on projects across the organization.<br><br><br>Duties/Responsibilities:<br><br>Drive financial results through data analysis<br>Develop and maintain detailed financial models and reports<br>Develops automated reporting and forecasting tools for more efficient use of data<br>Weekly, monthly, and annual reporting requirements <br>Performs ad-hoc reporting and other related duties as assigned<br>Performs other duties and responsibilities as assigned by manager<br>Qualifications<br>Required Skills/Abilities: <br><br>Advanced skills in Microsoft Office Suite including, but not limited to, Excel and Access<br>Strong analytical, critical thinking and problem-solving skills<br>Ability to keep yourself organized, prioritize duties and meet deadlines<br>Ability to consider multiple data sources and draw relevant conclusions<br>Ability to notice inconsistencies and errors in data and work product<br>Data mining and scrubbing<br>Roll-up sleeves, can do mentality<br> Adjusts quickly to changing priorities and conditions<br>Function independently and require limited day-to-day supervision<br>Excellent interpersonal and communication skills with the ability to interact with all levels of the<br><br>Education and Experience:<br><br>Bachelor's degree in Accounting, Finance, IT or other related data centric/analytical degree<br>3-5 years' experience as financial analyst or business analyst preferred but not required<br>Experience in an environment with 100,000+ transactions per month<br>Experience in SQL<br>Physical Requirements: <br><br>Prolonged periods of sitting at a desk and working on a computer.<br>Must be able to lift 15 pounds at times.<br>Add or subtract as needed
<p>We’re partnering with John Deere to find their next Employee Experience Representative! This HR support role is part of the Human Resources Operations Center (Ask HR) and plays a key part in delivering top-tier service to employees and internal HR teams. The position offers a hybrid schedule — 4 days onsite and 1 day remote — following 2–3 months of onsite training.</p><p><br></p><p>Interested? Apply today or contact Christin, Erin, or Lydia at (563) 359-3995 to learn more!</p><p><br></p><p>Key Responsibilities:</p><p>-Provide responsive, professional support for HR processes and inquiries</p><p>-Support HR functions like onboarding, internal transfers, record maintenance, and training administration</p><p>-Handle sensitive information with confidentiality</p><p>-Collaborate on process improvements and efficiency initiatives</p><p>-Ensure service levels are consistently met or exceeded</p>
<p>Receptionist opportunities</p><p>We currently have an opening for an articulate, highly-skilled receptionist. This dynamic and creative company has just ranked as one of the “Fastest Growing Companies” in the local Business Journal! Are you a motivated self-starter who can handle multiple projects at once with a smile? Then we have a position for you.</p>
<p>Receptionist opportunities</p><p>We currently have an opening for an articulate, highly-skilled receptionist. This dynamic and creative company has just ranked as one of the “Fastest Growing Companies” in the local Business Journal! Are you a motivated self-starter who can handle multiple projects at once with a smile? Then we have a position for you.</p>
<p>We are seeking a <strong>Patient Administrative Specialist</strong> to join our front office team in an outpatient clinic environment. As a <strong>Patient Administrative Specialist</strong>, you will play a vital role in ensuring smooth daily operations through coordination of new patients, surgery scheduling, and administrative support. This <strong>Patient Administrative Specialist</strong> position is ideal for someone who excels in communication, multitasking, and thrives in a patient-centered setting.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact at the front desk for patient check-in and check-out.</li><li>Welcome and assist patients with appointment-related inquiries, payments, and schedules.</li><li>Answer and manage multi-line phone system; direct calls, take messages, and route appropriately.</li><li>Confirm that insurance verifications and authorizations are completed before appointments.</li><li>Coordinate with providers to manage scheduling preferences and urgent patient requests.</li><li>Support provider-patient interactions using internal reference materials.</li><li>Perform administrative tasks such as updating databases, maintaining directories, and processing forms.</li><li>Operate electronic medical records and phone systems efficiently.</li><li>Uphold high standards of service and meet departmental expectations.</li><li>Respond to non-clinical CRMs and escalate when necessary.</li><li>Handle incoming faxes, mail distribution, and filing of clinic documentation.</li></ul>
<p>We are looking for a dedicated Part Time Bilingual Front Desk Coordinator to join our team in Dallas, Texas. In this long-term contract role, you will serve as the first point of contact for visitors and clients, ensuring a welcoming and organized atmosphere. This position requires multitasking abilities, excellent communication skills, and proficiency in basic office software.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls, providing prompt and courteous responses to inquiries.</p><p>• Welcome and assist visitors, ensuring a positive experience.</p><p>• Maintain accurate records through efficient data entry and documentation.</p><p>• Collaborate with team members to support daily office operations.</p><p>• Coordinate schedules and appointments to optimize workflow.</p><p>• Ensure the front desk area remains tidy and well-maintained.</p><p>• Handle correspondence, including emails and mail distribution.</p><p>• Utilize Microsoft Office tools like Word and Excel for administrative tasks.</p><p>• Communicate effectively in both English and Spanish to support diverse clientele.</p>
<p>We are looking for an experienced <strong>Senior Systems Administrator</strong> to oversee and maintain critical IT systems and infrastructure. This role involves managing servers, network devices, and virtualization technologies while ensuring security and efficiency across the organization. The ideal candidate will be skilled in automating workflows, leading technical projects, and optimizing system performance. Call 319-362-8606, or email your resume directly to Shania Lewis - Technology Recruiting Manager at Robert Half (email information is on LinkedIn). Let's talk!!</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain Windows Servers, Microsoft 365, Exchange Online, and Active Directory environments.</p><p>• Manage network infrastructure, including firewalls, switches, and cybersecurity measures to ensure secure operations.</p><p>• Support and maintain virtualization platforms such as VMware ESXi.</p><p>• Develop and implement automation scripts using PowerShell to streamline IT processes and improve efficiency.</p><p>• Lead infrastructure upgrades, including migrating from outdated hardware to modern systems.</p><p>• Optimize database performance by rebalancing and restructuring core systems.</p><p>• Prepare for security audits by analyzing environments and refining permission structures.</p><p>• Troubleshoot and resolve system issues, ensuring minimal downtime and optimal performance.</p><p>• Collaborate with cross-functional teams to support organizational IT needs and projects.</p>
<p>We are seeking a collaborative and hands-on Infrastructure Manager to lead our IT infrastructure team through a time of transition and growth. This role is ideal for someone who leads by example, communicates openly across all levels of the organization, and thrives in a dynamic environment. With a team-first mindset, you’ll be instrumental in guiding our infrastructure strategy, supporting our cloud migration, and ensuring operational excellence.</p><p>Key Responsibilities:</p><p>🧑🤝🧑 Team Leadership (50%)</p><ul><li>Lead, mentor, and support a high-performing infrastructure team</li><li>Foster a positive, transparent, and collaborative team culture</li><li>Identify growth opportunities and ensure team engagement and satisfaction</li><li>Provide performance feedback and manage conflict constructively</li></ul><p>💼 Vendor & Budget Management (10%)</p><ul><li>Oversee vendor relationships and service contracts (e.g., AT& T, FortiGate)</li><li>Manage infrastructure budgets and optimize costs</li></ul><p>📊 Executive Collaboration (10%)</p><ul><li>Partner with leadership, including Sunil, to present infrastructure updates to the executive team and board</li><li>Contribute to strategic planning and decision-making</li></ul><p>🛠️ Hands-On Technical Leadership (20%)</p><ul><li>Act as an escalation point for complex technical issues</li><li>Lead and participate in infrastructure projects</li><li>Serve as a subject matter expert across systems and platforms</li></ul><p><br></p>
<p>Senior Customer Service Representative – Lowell, MA</p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul><p><br></p>
We are looking for an experienced PIA P& C Support Specialist (Tier II) to join our team on a long-term contract basis in Rochester, New York. This role requires expertise in providing advanced customer service and technical support for property and casualty insurance products, as well as workers’ compensation services. The ideal candidate will thrive in a dynamic environment, ensuring client satisfaction through effective communication and problem-solving.<br><br>Responsibilities:<br>• Provide advanced technical support and customer service for property and casualty insurance products, workers’ compensation services, and related offerings.<br>• Research and resolve product and service issues reported by internal and external clients, ensuring timely and accurate solutions.<br>• Handle inbound and outbound calls to address inquiries, troubleshoot concerns, and maintain high client satisfaction.<br>• Maintain detailed records of all communications and interactions with clients, carriers, and internal teams.<br>• Collaborate with insurance carriers, external clients, and internal departments to foster positive relationships and ensure seamless service delivery.<br>• Utilize multiple software applications and carrier websites to efficiently respond to client inquiries and resolve issues.<br>• Stay informed about regulatory updates, policy changes, and industry trends to provide accurate and up-to-date information to clients.<br>• Develop and recommend enhancements to processes and procedures, contributing to continuous improvement initiatives.<br>• Participate in assigned projects and training sessions to support team goals and personal development.<br>• Notify management of critical client concerns and assist in implementing effective solutions.
We are looking for a skilled Network Communications Engineer II to join our team in Bedford, Ohio. In this role, you will apply your technical expertise to design, manage, and troubleshoot network infrastructure, ensuring seamless connectivity and efficient communication across systems. This position offers the opportunity to work on cutting-edge technology and collaborate with professionals to optimize network performance.<br><br>Responsibilities:<br>• Design, implement, and maintain secure and efficient network infrastructures.<br>• Configure and manage Cisco routers, switches, and wireless systems to support organizational needs.<br>• Monitor and troubleshoot Palo Alto Networks firewalls to ensure optimal security and performance.<br>• Collaborate with cross-functional teams to address network challenges and deliver user-friendly solutions.<br>• Apply knowledge of VLANs, subnetting, and VoIP to enhance network functionality.<br>• Oversee the operation and control of telecommunications systems, ensuring reliability and scalability.<br>• Provide technical expertise to support data center infrastructure projects.<br>• Conduct periodic network assessments to identify areas for improvement and implement upgrades.<br>• Travel occasionally, up to 20%, to support network deployments and maintenance at various locations.
<p>The <strong>Executive Assistant</strong> will support a wide range of functions related to planning, coordination, and execution of internal operations and client-facing programs. The <strong>Executive Assistant</strong> will be deeply involved in business development, logistics management, and project facilitation across various departments, including clinical, administrative, and academic units. Acting as a key point of contact for leadership, the <strong>Executive Assistant</strong> ensures seamless communication, organization, and delivery of critical tasks while representing the office in a professional and proactive manner.</p><p>WResponsibilities:</p><ul><li>Provide executive-level administrative support, including calendar management, meeting coordination, and internal communication on behalf of leadership</li><li>Lead or support projects aimed at improving internal operations, documenting project scope, timelines, and deliverables</li><li>Manage logistics for marketing initiatives, events, and internal/external client meetings</li><li>Prepare materials and collateral for events and presentations in alignment with strategic initiatives</li><li>Coordinate with vendors, consultants, and contractors during selection and engagement processes</li><li>Ensure operational processes and documentation comply with internal policies and quality standards</li><li>Monitor and support Care Coordination workflow to assist with patient inquiries and scheduling when necessary</li><li>Compile and synthesize data and reports for leadership review</li><li>Serve as a liaison between departments and external stakeholders to facilitate clear and efficient communication</li><li>Maintain confidentiality, prioritize tasks, and work independently with minimal supervision</li><li>Represent the office with professionalism and cultural sensitivity in all external engagements</li><li>Perform additional related duties as assigned</li></ul>
