We are looking for a Bilingual Receptionist to join our team at a charter school in Salem, Massachusetts. This Contract to permanent position involves serving as the first point of contact for visitors, students, and parents while providing essential administrative support. The role requires fluency in Spanish to assist with translations and ensure effective communication in a diverse school environment.<br><br>Responsibilities:<br>• Greet and assist visitors, parents, and students in a detail-oriented and welcoming manner.<br>• Manage a multi-line phone system, answering and directing calls as needed.<br>• Provide translation services in Spanish for parents, students, and staff.<br>• Support the admissions coordinator with data entry, state reporting, and other administrative tasks.<br>• Maintain the front desk area and ensure it is organized and presentable.<br>• Assist with scheduling and coordinating occasional after-school events.<br>• Handle incoming and outgoing correspondence, including mail and emails.<br>• Collaborate with school staff to ensure smooth daily operations.<br>• Address inquiries and provide accurate information about school policies and procedures.<br>• Work in a fast-paced environment while managing multiple priorities efficiently.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Salt Lake City, Utah. In this role, you will play a vital part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining seamless communication. If you excel in a fast-paced environment and have a passion for delivering outstanding service, we encourage you to apply.<br><br>Responsibilities:<br>• Handle incoming calls from customers, providing accurate information and resolving inquiries efficiently.<br>• Process orders and ensure data entry is completed accurately and in a timely manner.<br>• Respond to both inbound and outbound calls with professionalism and empathy.<br>• Maintain detailed records of customer interactions and transactions for reference and reporting.<br>• Collaborate with team members to address customer concerns and escalate complex issues when necessary.<br>• Deliver exceptional service by adhering to company guidelines and upholding the highest standards of communication.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Stay informed about company policies, procedures, and updates to provide consistent and accurate information.<br>• Assist in improving customer service processes by providing feedback and identifying areas for enhancement.
We are looking for a dedicated Medical Customer Service Representative to join our team in Cordova, Tennessee. In this role, you will serve as the first point of contact for patients, providing exceptional support and addressing their inquiries with attention to detail. This is a long-term contract position offering the opportunity to make a meaningful impact in a healthcare environment.<br><br>Responsibilities:<br>• Respond to incoming calls from patients, addressing inquiries and resolving concerns in a timely and detail-oriented manner.<br>• Provide clear and accurate information about medical billing, appointments, and general procedures.<br>• Utilize basic medical terminology to communicate effectively with patients and healthcare professionals.<br>• Assist patients in navigating their billing statements and resolving payment-related issues.<br>• Maintain detailed and accurate records of patient interactions and follow-ups.<br>• Collaborate with internal teams to ensure seamless communication and patient satisfaction.<br>• Uphold a high level of customer service, ensuring every patient interaction is handled with care and empathy.<br>• Handle escalated calls with patience and attention to detail, ensuring concerns are resolved appropriately.
<p><br></p><p>Responsibilities:</p><p><br></p><p>• Interface directly with customers to provide day-to-day IT support.</p><p>• Offer MAC support, requiring self-initiative and the ability to follow directions.</p><p>• Travel to different sites as needed to provide support.</p><p>• Maintain an accurate record of customer credit and resolve customer inquiries.</p><p>• Monitor customer accounts and take appropriate action.</p><p>• Provide 'White Glove Support' for Executive members of the client base as needed.</p><p>• Contribute to updating existing processes to streamline support as per business requirements.</p><p>• Provide 2nd level MAC support as well as PC and some infrastructure support.</p><p>• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.</p><p>• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.</p><p>• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.</p><p>• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.</p>
<p>We are looking for dedicated Customer Service Representatives to join our team in Tustin, California. In this long-term contract role, you will play a key part in delivering amazing service by managing customer inquiries and ensuring timely updates. This position offers an opportunity to work in a dynamic environment where attention to detail and excellent communication skills are essential.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls and address customer inquiries with professionalism and efficiency.</p><p>• Process and input customer orders accurately into the system.</p><p>• Provide timely updates on order statuses, including shipping delays or changes.</p><p>• Maintain and update customer accounts with accurate information.</p><p>• Communicate with customers via email to resolve issues and provide updates.</p><p>• Schedule appointments and coordinate with relevant departments when needed.</p>
<p>We're looking for an experienced <strong>Telecommunications & Cable Technician</strong> to join our team in the Savannah area. This role is perfect for a self-motivated problem-solver who is ready to tackle a variety of technical challenges. If you have a knack for installing and maintaining systems while providing top-notch customer service, we want to hear from you.</p><p><br></p><p>Key Responsibilities</p><p>As a Telecommunications & Cable Technician, you will be responsible for the full lifecycle of our clients' communication and security systems, from initial installation to ongoing maintenance. Your day-to-day work will include:</p><ul><li>Installing and maintaining <strong>digital and IP telephone systems</strong>, <strong>VoIP products</strong>, and <strong>surveillance systems</strong> for our clients.</li><li>Running and terminating <strong>telecommunication and network cables</strong> in new and existing buildings.</li><li>Working from technical documents, blueprints, and sketches to plan and execute system layouts.</li><li>Troubleshooting and resolving technical issues quickly and effectively in a fast-paced environment.</li><li>Managing and documenting all service orders, repair history, and work performed using a Customer Relations Management (CRM) system.</li><li>Maintaining accurate records of client information, equipment, and parts inventory.</li><li>Coordinating efficiently with dispatchers and other technicians to ensure timely completion of all service calls.</li><li>Adhering to all industry standards for safety codes while on job sites.</li></ul><p><br></p>
<p><strong>Jennifer Fukumae</strong> is partnering with an established multi-family office based in San Francisco is seeking a <strong>Client Associate</strong> to serve as a key relationship manager and trusted advisor to a select group of ultra-high-net-worth individuals and families. This firm is known for delivering white-glove service across wealth management, financial planning, lending strategy, and family office services.</p><p><br></p><p><strong>Client Associate – Multi Family Office</strong></p><p>📍 San Francisco (Steps from Montgomery BART) | Hybrid</p><p>💰 $100,000–$130,000 base (DOE) + Bonus</p><p><br></p><p><strong>About the Firm:</strong></p><ul><li>Headquartered in San Francisco with easy BART access</li><li>Serves a sophisticated UHNW client base with personalized, high-touch service</li><li>Known for long-standing client relationships, cross-functional collaboration, and a modern approach to wealth management</li><li>Emphasizes professional development, mentorship, and continuous improvement</li></ul><p> </p><p><strong>About the Role:</strong></p><p>The Client Associate will be the primary point of contact on assigned client relationships, partnering closely with firm leadership to execute custom strategies. You’ll lead client service initiatives, manage complex planning workflows, mentor junior team members, and collaborate across departments. This is a highly visible, client-facing role that requires both strategic thinking and operational excellence.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the day-to-day contact for a portfolio of UHNW clients</li><li>Execute requests promptly and with a high level of accuracy</li><li>Collaborate with firm leadership on bespoke planning and investment strategies</li><li>Serve as a guide and mentor to junior associates and analysts</li><li>Assist with advanced estate planning, philanthropic strategies, and tax-advantaged planning</li><li>Coordinate with clients’ extended teams (e.g., personal CFOs, attorneys, assistants)</li><li>Support new investment allocations, liquidity planning, and account structuring</li><li>Contribute to firm-wide initiatives and special projects</li></ul><p><br></p>
<p>We are looking for a Front Desk Coordinator to join a team in King of Prussia, Pennsylvania. In this role, you will play a vital part in ensuring smooth day-to-day operations by managing front desk activities and supporting facilities coordination. This is an onsite, Contract to permanent position ideal for someone who thrives in a dynamic environment and enjoys interacting with people.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for visitors, providing a detail-oriented and welcoming experience.</p><p>• Manage a multi-line phone system, ensuring calls are answered promptly and routed correctly.</p><p>• Coordinate front desk operations, including scheduling and maintaining office supplies.</p><p>• Support facilities management tasks, such as monitoring office maintenance needs and assisting with vendor communication.</p><p>• Handle inbound calls and inquiries with efficiency and professionalism.</p><p>• Assist in organizing and maintaining office records and documentation.</p><p>• Collaborate with team members to ensure seamless communication across departments.</p><p>• Uphold a high level of organization and attention to detail in all front desk responsibilities.</p><p>• Provide concierge-style services to enhance the visitor and employee experience.</p><p>• Maintain compliance with company policies and procedures while delivering excellent customer service.</p>
We are looking for a Systems Engineer to join our team in Southfield, Michigan. In this role, you will design, implement, and maintain various IT systems, ensuring their reliability, scalability, and security. This position will require a proactive approach to problem-solving and collaboration to support organizational goals.<br><br>Responsibilities:<br>• Design, install, and configure hardware, software, and networking systems to align with organizational requirements.<br>• Monitor and maintain IT systems to ensure optimal performance, availability, and compliance with security policies.<br>• Diagnose and resolve technical issues, providing timely support to users and team members.<br>• Develop and implement automation solutions to streamline operations and enhance system integration.<br>• Participate in the planning, deployment, and maintenance of cloud-based infrastructure to support scalability.<br>• Create and maintain detailed documentation of system architecture, configurations, and operational procedures.<br>• Collaborate with cybersecurity teams to ensure systems are secure and meet regulatory compliance standards.<br>• Manage and optimize Active Directory and other directory services for seamless user and resource management.<br>• Work with backup and recovery technologies to safeguard critical data and ensure business continuity.<br>• Support and manage Microsoft Azure services, including Azure Active Directory, Azure Sentinel, and Azure SQL Database.
We are looking for a dedicated and detail-oriented Office Manager to join our team in Charleston, South Carolina. This is a Contract-to-Permanent position within the construction industry, focused on supporting administrative and accounting tasks. The ideal candidate will work on-site, managing financial transactions, office operations, and assisting with subcontract administration for high-end residential construction projects.<br><br>Responsibilities:<br>• Handle accounts payable, including processing and managing 20-30 invoice payments annually and overseeing weekly financial transactions.<br>• Perform regular data entry tasks to maintain accurate financial records and ensure books are up to date.<br>• Reconcile accounts on a weekly basis and assist with quarterly tax preparations.<br>• Utilize QuickBooks Desktop Enterprise Construction Edition to manage accounting processes and financial reporting.<br>• Administer subcontract documentation and ensure compliance with project requirements.<br>• Order and maintain office supplies to support daily operations.<br>• Assist with receptionist duties, including greeting visitors and managing incoming communications.<br>• Provide support for special projects and initiatives as needed.<br>• Collaborate with management to identify opportunities for process improvements and financial incentives.<br>• Work independently in the office, ensuring trust and reliability in daily operations.
We are looking for a dedicated Customer Service Representative to join our service-oriented team in Midlothian, Texas. In this long-term contract position, you will play a pivotal role in assisting customers, resolving warranty issues, and supporting field personnel. This role requires strong communication skills, excellent organizational abilities, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Address customer inquiries and efficiently resolve warranty and service-related issues.<br>• Coordinate and dispatch work orders to field technicians based on customer needs and urgency.<br>• Process billing tasks, including preparing quotes and purchase orders for invoicing.<br>• Maintain up-to-date and accurate house files through consistent data entry.<br>• Provide timely follow-up with homeowners and service technicians to ensure satisfaction.<br>• Order and track materials required to complete outstanding work orders.<br>• File warranty claims for replacement parts and ensure proper documentation.<br>• Support field personnel with administrative tasks and logistical coordination.<br>• Ensure customer expectations are met or exceeded through effective communication and problem resolution.
We are looking for a dedicated Customer Service Representative to join our team in Rosemont, Illinois. In this Contract-to-permanent role, you will play a crucial part in ensuring a seamless customer experience by managing inquiries and processing orders with accuracy and efficiency. This is an excellent opportunity for someone who thrives in a fast-paced environment and is committed to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries and direct requests to the appropriate teams.<br>• Accurately enter and process customer orders while verifying product details and pricing.<br>• Track and monitor the progress of orders, providing regular updates to customers.<br>• Collaborate with internal teams to address and resolve any issues related to order fulfillment.<br>• Investigate and resolve discrepancies in orders, ensuring customer satisfaction.<br>• Communicate with customers to provide timely resolutions for concerns or issues.<br>• Document recurring problems and share insights for process improvements.<br>• Maintain accurate records of customer interactions and transactions.<br>• Deliver outstanding service throughout the entire order lifecycle, from initiation to resolution.
We are looking for a highly organized and detail-oriented Customer Service Representative to join our team in Rosharon, Texas, 77583, United States. In this role, you will handle customer interactions, coordinate schedules, and support operational processes within the service industry. This position offers a long-term contract employment opportunity.<br><br>Responsibilities <br>• Respond to inbound calls efficiently, ensuring customer inquiries are addressed <br>• Coordinate and manage scheduling for technicians based on service needs <br>• Engage in proactive outreach by making outbound sales calls to prospective clients <br>• Retain customers by providing detailed information on products and services <br>• Update and maintain customer records with accuracy using data entry systems <br>• Manage email correspondence to address customer concerns and provide timely follow-ups <br>• Utilize Microsoft Excel and Word for documentation and reporting tasks <br>• Schedule appointments and ensure timely follow-through with customers <br>• Handle order entry processes to ensure service requests are accurately logged <br>• Maintain high standards of customer service during both inbound and outbound communications
<p>A well-established educational institution in Honolulu, Hawaii, is looking for a friendly and organized <strong>Receptionist</strong> to be the first point of contact for students, parents, staff, and visitors. In this role, you will provide exceptional customer service, manage front desk operations, and support daily administrative tasks to ensure the office runs smoothly. The ideal candidate is personable, detail-oriented, and enthusiastic about contributing to an environment focused on learning and community engagement. This is a <strong>fully on-site</strong> position based at the institution’s Honolulu campus. Candidates must already be residing in <strong>Hawaii</strong> and available to attend <strong>in-person interviews</strong> as part of the selection process. Please call 808-531-0800 to apply. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Front Desk Management:</strong> Greet and welcome students, parents, visitors, and staff, maintaining a professional and welcoming environment.</li><li><strong>Phone and Email Communications:</strong> Answer, screen, and forward calls efficiently while responding to inquiries via email or other communication platforms.</li><li><strong>Appointment Scheduling:</strong> Schedule meetings, tours, and appointments for faculty and staff, ensuring calendars are up-to-date.</li><li><strong>Attendance and Document Tracking:</strong> Record student attendance, maintain accurate visitor logs, and manage sign-in/sign-out procedures for guests and students.</li><li><strong>Office Support:</strong> Perform clerical tasks such as filing, copying, and faxing while maintaining organized records for school policies, handbooks, and forms.</li><li><strong>Event Coordination Assistance:</strong> Assist with coordinating school events, including parent-teacher conferences, community meetings, and student activities.</li><li><strong>Supplies and Inventory:</strong> Monitor and replenish front office supplies, ensuring all materials are available for staff and students.</li><li><strong>Policy Adherence:</strong> Mai</li></ul><p><br></p>
We are looking for a skilled Service Delivery Manager to oversee and optimize client support operations in Houston, Texas. In this role, you will manage service requests, track performance metrics, and ensure the timely resolution of issues while building strong relationships with clients. You will collaborate closely with teams to deliver high-quality post-implementation support for Oracle Cloud services.<br><br>Responsibilities:<br>• Coordinate and manage client-facing working groups to ensure effective service delivery.<br>• Oversee the resolution of service tickets using platforms such as Jira, maintaining adherence to established budgets and timelines.<br>• Act as the primary escalation contact for addressing and resolving project-related challenges.<br>• Foster trusted advisor relationships with client leadership to strengthen long-term partnerships.<br>• Monitor service metrics and progress to ensure commitments align with the statement of work.<br>• Organize and lead motivated teams to achieve shared project goals.<br>• Identify opportunities to expand services and deliver additional value to existing clients.<br>• Travel up to 25% to client sites to maintain strong communication and engagement.<br>• Collaborate with team managers to drive performance and successful delivery outcomes.
<p>We are looking for a highly skilled Network Engineer to join our team in San Jose, California. This is a long-term contract position, ideal for someone with a strong background in maintaining enterprise systems and applications. The role requires adaptability, technical expertise, and the ability to work independently in a dynamic environment.</p><p><br></p><ul><li>Design, deploy, and manage LAN/WAN solutions, including SD-WAN networks.</li><li>Ensure alignment with the organization’s Information Security strategy and contribute to its ongoing development.</li><li>Diagnose and resolve network issues</li><li>Develop and maintain up-to-date documentation detailing network topology, standards, and internal processes.</li><li>Implement and perform procedures to meet compliance requirements (e.g., SOX, ISO standards).</li><li>Provide technical support for both on-site office personnel and remote team members.</li></ul><p><br></p>
<p>Robert Half Management Resources is seeking a Sr. Compensation Analyst that will support one of our manufacturing clients on an interim basis. This position will include assigned projects and tasks, performing analysis, offer development support for local hires and assigned expats, data audits, and work related to annual merit and bonus planning. Acts as the day-to-day contact on compensation matters, liaising with other key stakeholders, including AZ IT, AZ Finance & Payroll, Mobility, Overseas Compensation, external vendors, and other relevant parties to support cross-functional work efficiency and alignment.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Sets up complex spreadsheets, performs required compensation & data analytics, and collects stakeholder feedback to develop and recommend solutions for unique business challenges.</p><p>• Creates data models inclusive of alternative design options and cost impacts.</p><p>• Supports key initiatives which may include project work supporting expats, rewards and recognition, localization, special short-term programs, etc.</p><p>• Provides offer support for local hires and expats.</p><p>• Develops, ensures audit of, and maintains complex excel reports to support data analysis. Supports delivery center on annual merit and bonus cycle administration and tools.</p><p>• Ensures company compliance with relevant audits, laws, and regulations. Maintains current and required documentation as assigned for policy, procedures (SOPs), controls, and plans.</p>
<p>We’re seeking a professional and welcoming Receptionist to be the first point of contact for our office. In this role, you’ll greet visitors, manage incoming calls, and provide administrative support to ensure smooth daily operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and direct visitors with a friendly and professional demeanor</li><li>Answer and route incoming calls</li><li>Manage mail, packages, and deliveries</li><li>Provide administrative support including filing, scanning, and data entry</li><li>Assist with scheduling and maintaining conference rooms</li><li>Support staff with various office tasks as needed</li></ul><p><strong>Schedule:</strong></p><ul><li>Monday–Friday, full-time business hours</li></ul><p>If you enjoy being the face of an office and thrive in a professional, team-oriented environment, we’d love to hear from you!</p>
We are looking for an experienced Network Administrator to join our team in Park Ridge, Illinois. In this role, you will take ownership of designing, maintaining, and optimizing our network infrastructure to ensure seamless operations across the organization. You will collaborate with leadership and IT colleagues to implement robust solutions and support critical business initiatives.<br><br>Responsibilities:<br>• Design, configure, and manage network systems, with an emphasis on Fortinet firewalls and associated security devices.<br>• Troubleshoot and resolve complex network issues, including routing challenges that affect multiple locations.<br>• Implement upgrades and new configurations to enhance network performance, security, and reliability.<br>• Coordinate network setups for new facilities and expansions, which may include physical installations and equipment configuration.<br>• Administer domain services to ensure consistent connectivity across enterprise systems.<br>• Act as a key escalation point for resolving advanced technical problems beyond help desk capabilities.<br>• Work closely with leadership and IT team members to align infrastructure strategies with organizational goals.<br>• Travel occasionally to remote sites for network installations or troubleshooting, as part of preplanned projects.
<p>We’re seeking a highly independent, technically skilled Technical Project Lead (TPL) to join our team in delivering enterprise-grade data center installations and upgrades. This role is hands-on, client-facing, and focused on physical integration and infrastructure deployments across various environments. As the TPL, you will lead the execution of complex IT infrastructure projects — working closely with Project Managers (PMs), subcontractors, and client teams to ensure seamless installs, migrations, and upgrades.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead on-site and remote execution of data center projects, including:</li><li>Rack and stack</li><li>Structured cabling</li><li>Power, cooling, and connectivity setup</li><li>Develop and maintain installation procedures, test plans, and MOPs</li><li>Act as the primary technical point of contact for internal teams, clients, and subcontractors</li><li>Collaborate with PMs ("quarterbacks") who handle logistics and communications</li><li>Establish and manage communication channels (Slack, WhatsApp, email) for each project</li><li>Deliver projects within fixed scope and timelines (typically 5 business days lead time)</li><li>Support internal teams through mentorship and knowledge transfer</li><li>Maintain detailed project documentation and ensure consistent execution standards</li><li>Foster strong relationships with clients through technical expertise and reliability</li><li>Support development of a remote-first work model for field-based services</li></ul><p><br></p>
About the Role: You’ll play an essential role by connecting with end-users of company products to ensure their product experience is positive. The position includes a mixture of outgoing and incoming calls, product complaint handling, overseeing our website chat functionality, and supporting the Patient Assistance Program to provide supplies to individuals in need. Candidates must be bilingual in Spanish and English to effectively communicate with a diverse consumer base and deliver exceptional service. <br> Key Responsibilities: High-volume outgoing calls to consumers already using our products. Conduct inbound call support for consumer inquiries. Communicate professionally on sensitive healthcare topics such as anatomical functions. Stay updated on product knowledge, competing products, and market dynamics. Demonstrate expertise in handling all consumer inquiries for healthcare supplies. Thoroughly document consumer interactions and profiles in CRM systems with attention to data quality. Identify sales opportunities during service calls and collaborate with the Consumer Sales team. Work toward achieving call and quality targets. Generate reports and fulfill additional duties as assigned.
<p>We are seeking a <strong>Senior Operations Support Analyst</strong> to provide daily operational and systems support to our client's Commercial Loan Services team. This role will support a variety of functions, including loan booking, collateral booking, agency services, research and maintenance, and SBA/government lending.</p><p><br></p><p>The ideal candidate will have direct, hands-on experience in commercial loan operations, a strong problem-solving mindset, and the ability to drive process improvements across systems and workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Operational Support</strong></p><ul><li>Act as the primary point of contact for front-line staff and managers to resolve process and systems issues.</li><li>Provide day-to-day support for commercial loan operations functions including booking, maintenance, and servicing.</li><li>Troubleshoot and escalate system-related issues in <strong>AFS Vision, FIS ACBS</strong>, and other core operations systems.</li><li>Serve as a <strong>Subject Matter Expert (SME)</strong> for commercial loan operations processes and systems.</li><li>Provide guidance and training to operations staff on system usage and best practices.</li><li>Analyze and document business requirements and translate them into functional specifications.</li></ul><p><strong>Project Management & Process Improvement</strong></p><ul><li>Lead and manage small to mid-sized projects from planning through execution.</li><li>Coordinate cross-functional teams, including Risk, Technology, and Business stakeholders.</li><li>Plan and oversee testing activities (SIT, UAT, etc.) for new system patches and releases.</li><li>Develop and maintain project documentation, timelines, and status reporting.</li><li>Identify opportunities for process optimization and automation.</li><li>Partner with technology teams to implement system enhancements and upgrades.</li><li>Support change management efforts to ensure adoption of new processes.</li></ul>
<p>We are looking for a skilled Controls Engineer to join our team in Jacksonville, Florida. As a Contract-to-Permanent role, it offers an excellent opportunity for professionals seeking to contribute to innovative solutions while advancing their careers. This is an onsite role in Jacksonville, FL.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Engineer electrical distribution systems</strong> (low to medium voltage), crafting detailed single-line diagrams, wiring schematics, and electrical layouts.</li><li><strong>Specify and select critical components</strong> like MCCs, VFDs, transformers, and distribution panels.</li><li><strong>Develop tailored control solutions</strong> based on in-depth project analysis, ensuring compliance with industry standards and regulations.</li><li><strong>Produce and manage essential technical documentation</strong>, including equipment specs and system schematics.</li><li><strong>Conduct comprehensive electrical system studies</strong>, covering load analysis, voltage drop, short circuit, arc flash, and coordination.</li><li><strong>Lead field inspections and system start-ups</strong> to validate performance and operational integrity.</li><li><strong>Deliver remote technical support</strong> to optimize systems and resolve issues.</li><li><strong>Collaborate across teams</strong> (project management, field service, clients) for smooth project delivery.</li><li><strong>Oversee multiple projects concurrently</strong>, consistently meeting deadlines and deliverables.</li><li><strong>Analyze customer requirements and project goals</strong> to guide system design.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Service Contract Administrator to join our team on a contract basis in Holland, Ohio. In this role, you will manage service contract data, ensuring its accuracy and alignment with executed agreements and operational standards. You will also oversee billing processes, handle adjustments, and provide support for various administrative tasks related to contracts.</p><p><br></p><p>Responsibilities:</p><p>• Validate service contract data against executed agreements and operational standards.</p><p>• Ensure the accuracy and maintenance of customer, equipment, building, and work center data.</p><p>• Execute billing processes, including price adjustments and re-billing as necessary.</p><p>• Serve as a backup for other Service Contract Administrators when needed.</p><p>• Manage contract changes, including discounts, price escalations, cancellations, and reassignments.</p><p>• Collaborate with field sales representatives to ensure proper billing and price escalations.</p><p>• Test system updates and changes to ensure objectives are met.</p><p>• Process credits and assist collections teams with invoice cancellations and re-billing.</p><p>• Train Field Administrative Assistants on master data entry and related business processes.</p><p>• Support service-related master data updates resulting from equipment conversions or modernizations.</p>
<p>The Intake Specialist serves as the primary manager of the CRM pipeline, ensuring all new leads are captured, validated, and advanced with complete and accurate information. This role is responsible for reviewing incoming leads, confirming project viability, collecting compliance documents, and coordinating client onboarding. Acting as the first impression of the company, the Intake Specialist engages directly with clients to confirm expectations, schedule intake calls, and maintain consistent communication. They screen projects for logistical risks and client fit, escalate qualified opportunities for estimating, and prepare field teams with accurate scope and client details. Additionally, this role supports marketing efforts by keeping records clean and client data aligned for visibility and reputation building, while ensuring every lead is followed up promptly and transitioned smoothly to the technical team.</p>
