<p>We are offering an exciting opportunity for a Help Desk Analyst in New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support</p><p>• Performing basic Active Directory tasks including password resets and permission updates</p><p>• Assisting with basic VM troubleshooting and resetting virtual machines</p><p>• Providing hands-on support to resolve technical problems efficiently</p><p>• Supporting and training users on IT-related issues and best practices</p><p>• Maintaining records of system configurations, troubleshooting steps, and IT procedures</p><p>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support</p><p>• Managing computer hardware and configuration management</p><p>• Deploying and maintaining Mac Computers and other devices.</p>
<p>Business Intelligence Developer</p><p><br></p><p><strong>Location:</strong> Remote</p><p><br></p><p><strong>Clearance:</strong> Must hold an <strong>active DOJ Public Trust</strong></p><p><br></p><p><strong>Citizenship:</strong> <strong>U.S. Citizenship required</strong></p><p><br></p><p>Position Overview</p><p>Seeking a Business Intelligence Developer to lead the development and delivery of high‑impact reports and dashboards supporting Federal Government clients. This role focuses on building scalable, high‑performance analytics solutions using Microsoft Power BI and Azure‑based data services in a cloud environment. The ideal candidate has strong experience partnering with business stakeholders, translating data needs into actionable insights, and supporting enterprise reporting platforms.</p><p>Key Responsibilities</p><ul><li>Work directly with stakeholders to gather and document reporting and analytics requirements and provide ongoing user support</li><li>Design, develop, and deliver operational and analytical reports, dashboards, visualizations, and data extracts using Power BI and related query tools</li><li>Reengineer existing Power BI and SSRS reports to source data from Azure Data Lake, Synapse Analytics, and Azure SQL Managed Instance</li><li>Analyze existing ETL logic and data sources, including SQL Server databases and SSAS cubes, to understand and implement required data transformations</li><li>Monitor and optimize report performance by tuning DAX queries, Power Query, data models, visual components, and caching strategies</li><li>Leverage Azure data services such as Azure Data Lake, Synapse Analytics, Azure SQL, and Analysis Services to deliver efficient and scalable reporting solutions</li><li>Collaborate with business analysts, data modelers, data architects, and data engineers to support data model design and data transformations</li><li>Design and implement processes to ensure data accuracy, consistency, and quality across reports and analytics</li><li>Support Power BI administration, including workspace management, access controls, apps, gateways, cloud data source connections, and usage monitoring</li><li>Ensure reporting solutions align with established data governance policies and procedures</li><li>Incorporate AI and ML capabilities, including Power BI Copilot, to enhance analytics and reporting workflows</li><li>Assist the Help Desk with incident and problem management related to reporting and analytics</li><li>Support end user training and adoption of reporting tools</li><li>Actively participate in Agile DevOps processes, including Program Increment planning</li><li>Maintain continuous learning to stay current with evolving BI and cloud technologies</li></ul>
We are looking for an experienced Tech Support Manager to lead the implementation, testing, and training of cutting-edge technologies and software within the Manufacturing Department. This role is vital to ensuring the department operates efficiently while preparing for future growth. The successful candidate will collaborate with key stakeholders to maintain and improve systems and processes. <br> Responsibilities: • Manage the deployment, maintenance, and optimization of software programs used in the Manufacturing Department, including tools such as Revit, Navisworks, Revizto, and other emerging technologies. • Collaborate with the Virtual Construction Operations Manager and Director of Manufacturing to evaluate, test, and select new software and equipment. • Provide technical troubleshooting and timely resolution for software and hardware issues within the Manufacturing Department. • Coordinate with the IT Department to ensure updates and deployments of current software programs are seamless and effective. • Conduct beta testing of new programs and offer insights and recommendations prior to implementation. • Train team members on existing software tools and newly adopted technologies to ensure efficient utilization. • Regularly communicate with leadership to deliver progress updates and propose innovative solutions. • Identify opportunities to improve processes and enhance the functionality of existing systems. • Oversee the integration of software, hardware, and tooling between the fabrication shop and Virtual Construction systems. • Document processes, training materials, and implementation procedures to ensure consistency and knowledge retention. Medical, dental, and vision insurance 401(k) plan with company match Health Savings and Flexible Spending Accounts Company-paid life and disability insurance (STD/LTD) Paid Time Off (PTO) beginning at 120 hours annually for permanent employees Seven paid holidays plus one floating holiday Employee Assistance Program detail oriented development support and tuition reimbursement Employee referral program Wellness program and employee events
<p>Project Manager – Global ITSM Rollout</p><p><strong>Location:</strong> Marysville, OH</p><p><strong>Work Type:</strong> Onsite – 4 days per week</p><p><strong>Travel:</strong> Yes (TBD)</p><p><strong>Overtime:</strong> Yes – approximately 5 hours per week</p><p><br></p><p><br></p><p>Position Overview</p><p>We are seeking an experienced Project Manager to support the global rollout of an IT Service Management (ITSM) platform (ServiceNow) across multiple regions, including North America, Japan, South America, AO, and Europe.</p><p>This role will be responsible for day‑to‑day program execution, cross‑regional coordination, stakeholder communication, and delivery of all program milestones. The Project Manager will serve as a central point of coordination across global teams and leadership.</p><p>Due to the global scope, this role requires flexibility to support early‑morning and late‑evening meetings and may involve coordinating real‑time translation support.</p><p><br></p><p>Onsite Requirement</p><p>This position requires being onsite in Marysville, OH, four (4) days per week. No remote option is available.</p><p><br></p><p>Key Responsibilities</p><p>Program & Project Management</p><ul><li>Own and maintain the global project plan, including timelines, dependencies, milestones, and deliverables.</li><li>Lead end‑to‑end execution across regions and functional workstreams.</li><li>Prepare and distribute program documentation, status reports, and leadership updates.</li></ul><p>Global Coordination & Communication</p><ul><li>Facilitate and lead cross‑regional meetings across multiple time zones, including early‑morning and late‑evening sessions.</li><li>Coordinate real‑time translation or interpretation support as needed.</li><li>Serve as a central communication hub for global teams and leadership stakeholders.</li></ul><p>Governance, Risk & Issue Management</p><ul><li>Track and manage RAID (Risks, Actions, Issues, Decisions).</li><li>Escalate blockers and risks promptly to ensure timely resolution.</li><li>Ensure alignment with governance processes and cross‑regional prioritization.</li></ul><p>Executive Readiness & Reporting</p><ul><li>Prepare decision decks, evaluation materials, and executive summaries for approval cycles.</li><li>Host monthly Executive Status / Awareness meetings.</li><li>Translate complex program details into concise, executive‑ready messaging.</li></ul><p>Stakeholder Engagement</p><ul><li>Partner with IT leadership, technical leads, regional operations teams, and business owners.</li><li>Ensure alignment on requirements, regional impacts, and rollout readiness.</li><li>Support collaboration across diverse, multicultural global teams.</li></ul><p><br></p>
<p>We are looking for a skilled Mobile Device Technician to join our team in Asheville, North Carolina. This long-term contract position is part-time (roughly 10 hours per week), and ideal for an individual with a strong background in mobile device management and IT support. You will play a vital role in managing mobile devices, providing technical assistance, and ensuring seamless user experiences.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee the Mobile Device Management (MDM) platform, ensuring devices are effectively enrolled and monitored.</p><p>• Work part-time (estimated 10 hours per week) onsite in Asheville, NC</p><p>• Administer Apple Business Manager and Verizon MDM by handling device enrollment, configuring profiles, and assigning users.</p><p>• Perform provisioning, setup, upgrades, replacements, and decommissioning of mobile devices.</p><p>• Offer basic IT support for hardware, printers, and peripherals, addressing low-level troubleshooting needs.</p><p>• Collaborate with external IT teams to escalate and resolve issues beyond mobile device management.</p><p>• Maintain detailed documentation of processes and keep device inventories accurate and up to date.</p><p>• Assist end users with mobile-related issues and respond to general IT support requests.</p><p>• Provide occasional support for Apple iOS devices and other IT systems when required.</p>
<p><strong>Systems Administrator</strong></p><p>We are seeking a skilled <strong>Systems Administrator</strong> to join our technology team. This role is ideal for someone who enjoys managing servers, supporting infrastructure, and solving complex technical issues in a fast-paced environment. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and a solid foundation in system administration with room to grow into more advanced responsibilities.</p><p><strong>Responsibilities</strong></p><ul><li>Manage and maintain Windows and/or Linux server environments including patching, updates, and performance monitoring</li><li>Administer Active Directory, Group Policy, DNS, DHCP, file shares, and permission structures</li><li>Support virtualization platforms such as VMware or Hyper-V, including VM creation, tuning, and maintenance</li><li>Oversee backup operations, disaster recovery testing, and storage systems</li><li>Assist with system upgrades, migrations, and infrastructure improvement projects</li><li>Monitor server health, performance metrics, and resource utilization</li><li>Troubleshoot server failures, authentication issues, and network-related system problems</li><li>Maintain accurate documentation including configurations, diagrams, and SOPs</li><li>Collaborate with network, help desk, and security teams to resolve escalated support issues</li><li>Ensure systems comply with organizational security policies and standards</li></ul><p><br></p>
<p>We are looking for a skilled Desktop Support Analyst to join a growing team in Postville, Iowa! If you like to be busy, this is your next opportunity!! In this role, you will serve as the primary point of contact for IT-related issues through the ticketing system and be the hands, eyes, and feet for their supporting MSP, ensuring smooth operations and resolving technical challenges. The position requires hands-on expertise in managing hardware, software, and network systems to support organizational needs effectively. One will be able to learn and/or apply one's current knowledge and experience! A great place to call home and take ownership in projects! Apply today, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (email information is on LinkedIn). </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Respond to and resolve IT support tickets related to printing, login issues, screen problems, and other desktop concerns.</p><p>• Administer and troubleshoot Active Directory (AD), Azure, and Microsoft Office 365 environments.</p><p>• Configure and maintain Windows desktops and servers, ensuring optimal performance.</p><p>• Manage backups, perform system reboots, and oversee Hyper-V virtualization tasks.</p><p>• Implement and maintain security measures, including assigning permissions and monitoring system access.</p><p>• Support telephony systems and ensure smooth communication setups.</p><p>• Configure and troubleshoot network devices, including Cisco switches and Fortinet firewalls.</p><p>• Utilize tools like Entra and Intune to manage device and identity configurations.</p><p>• Collaborate with the IT Manager and other stakeholders to address ongoing technical needs and improvements.</p><p>• Conduct routine maintenance and updates on organizational IT systems to ensure reliability.</p>
<p><strong>Position Overview:</strong></p><p>The Operational Support Technician provides daily technical support to end-users across the organization, ensuring the reliability and security of a range of devices and systems, including computers, mobile devices, access controls, security infrastructure, and audiovisual equipment. This is a hands-on role that emphasizes both technical expertise and a strong commitment to customer service.</p>
<p>Robert Half is seeking a Systems Engineer with knowledge of Modern Microsoft toolsets and best practices with knowledge of Windows Server/ Active Directory,, 0365, Cloud (AWS), DevOps</p><p><br></p><p>The System Engineer supports the design, implementation, and administration of enterprise infrastructure across both on-premises and cloud environments. Responsible for a mix of Microsoft-based systems, virtual infrastructure, AWS-hosted services, backups, monitoring, and automation—ensuring stable, secure, and efficient operations.</p><p>As we modernize our technology platforms, this role helps bridge traditional systems administration with cloud-native operations, contributing to infrastructure solutions that enhance reliability, compliance, and service delivery.</p><p>Essential Functions</p><p>•Support and maintain Windows Server environments (2016-2022), including Active Directory, DNS, DHCP, and Group Policy.</p><p>•Manage Microsoft 365 services such as Exchange Online, SharePoint, Teams, and Intune endpoint management.</p><p>•Maintain Microsoft Entra ID (Azure AD) and Entra Connect to support secure hybrid identity and authentication management.</p><p>•Provision and manage AWS services including EC2, RDS, S3, IAM, and VPCs, following best practices for cost, security, and resilience.</p><p>•Automate infrastructure deployment and management using Terraform, AWS CloudFormation, and PowerShell scripting.</p><p>•Support hybrid workloads and infrastructure-as-code practices aligned with DevOps principles.</p><p>•Administer VMware and/or Hyper-V environments, ensuring effective capacity planning, resource optimization, and snapshot management.</p><p>•Perform lifecycle support for physical servers, SAN/NAS storage, UPS systems, and datacenter equipment.</p><p>•Coordinate server patching, hardware upgrades, and system migrations with minimal business disruption.</p><p>•Use Datadog to monitor system and application performance, configure dashboards and alerts, and conduct performance tuning.</p><p>•Ensure infrastructure complies with internal security policies and external regulatory standards (FFIEC, NCUA, GLBA).</p><p>•Support vulnerability remediation efforts, access control management, and audit response processes.</p><p>•Administer backup and recovery solutions using Rubrik and AWS native services such as AWS Backup and EBS/RDS Snapshots.</p><p>•Test, document, and support business continuity plans for both on-prem and cloud-hosted workloads.</p><p>•Serve as Tier-3 support for infrastructure and cloud-related issues escalated by the help desk or project teams.</p><p>•Collaborate with engineers, application owners, and vendors to implement secure, scalable infrastructure solutions.</p><p>•Contribute to system documentation, SOPs, and architecture diagrams to support operational consistency and knowledge sharing.</p><p>•Understands system interdependencies and how infrastructure impacts broader IT services and business outcomes; proactively identifies and addresses potential risks or gaps.</p><p>•Other duties as assigned.</p><p><br></p><p><br></p>
We are looking for a skilled Executive Support specialist to deliver exceptional technical assistance to senior leadership and organizational users in Hoboken, New Jersey. This role requires a proactive and customer-focused individual who can manage technology environments, troubleshoot issues, and provide seamless support during high-profile events. The ideal candidate will combine technical expertise with strong communication skills to ensure a reliable and efficient user experience.<br><br>Responsibilities:<br>• Provide personalized technical support to executives and senior leaders, both on-site and remotely.<br>• Assist during critical events such as leadership meetings, presentations, and town halls by ensuring all technology functions smoothly.<br>• Manage and maintain executive devices, including laptops, mobile phones, conferencing systems, and collaboration tools.<br>• Respond promptly to urgent technical issues, ensuring quick resolution and a high standard of service.<br>• Analyze recurring problems and propose long-term solutions to enhance user experience.<br>• Handle confidential data and workflows with discretion and integrity.<br>• Act as a bridge between IT and business units to foster strong relationships and trust.<br>• Collaborate with other IT teams to address complex technical challenges.<br>• Support and configure hardware, software, networking, and collaboration tools such as Microsoft Teams and Zoom.<br>• Maintain accurate documentation of issues and align with service management protocols.
We are looking for an experienced IT Support specialist to join our team in Postville, Iowa. This contract-to-permanent position involves providing expert technical assistance for hardware, software, and network systems while ensuring smooth daily operations. The role includes troubleshooting and resolving issues efficiently across multiple platforms to maintain optimal functionality.<br><br>Responsibilities:<br>• Address and resolve service desk tickets related to printing, login issues, and screen problems.<br>• Configure and manage telephony systems, Active Directory, Azure AD, and Office 365.<br>• Utilize tools like Entra and Intune for monitoring and deployment tasks.<br>• Provide support for Windows desktop systems and server environments.<br>• Manage virtualization systems such as Hyper-V and perform routine system maintenance.<br>• Assign security-related tasks and escalate issues when necessary.<br>• Perform backups and system reboots to ensure data integrity.<br>• Configure and troubleshoot Cisco switches and Fortinet firewalls to ensure network stability.<br>• Maintain and optimize desktop hardware and imaging processes.<br>• Assist with SQL Server management as needed to support business operations.
<p>Kirk Key Interlock, part of the Sentric Safety Group, is seeking a Dynamics 365 Support Administrator to provide day‑to‑day operational support for Microsoft Dynamics 365 Finance & Operations (D365 F& O) across users. This role ensures the stability, performance, and reliability of D365 F& O by managing updates, supporting users from 1st to 3rd line, maintaining security and access controls, and coordinating testing cycles. The position sits within the IT Applications Team and reports to the Global Applications Lead.</p><p>This is a hands‑on technofunctional support role ideal for someone with strong D365 F& O administration experience, solid understanding of finance and supply chain workflows, and the ability to troubleshoot, document, and communicate effectively with users across multiple regions.</p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in Maywood, Illinois. In this long-term contract position, you will play a vital role in ensuring the efficiency and functionality of IT systems for a non-profit organization. Your expertise will be crucial in providing technical support, troubleshooting issues, and maintaining hardware and software to meet organizational needs.<br><br>Responsibilities:<br>• Reset passwords and address user access concerns to ensure smooth system functionality.<br>• Diagnose and resolve technical issues related to hardware and software in a timely manner.<br>• Collaborate with the Impact IT Team to support system-related tasks and organizational projects.<br>• Set up and configure equipment such as projectors, computers, and other technology for meetings and presentations.<br>• Develop, edit, and manage PowerPoint presentations for team briefings and stakeholder meetings.<br>• Monitor and optimize system performance to ensure hardware and software run efficiently.<br>• Provide support for virtual and physical meeting setups, catering to both internal teams and external stakeholders.<br>• Offer occasional on-call support during night shifts to address urgent IT needs.<br>• Maintain and update IT documentation, including system configurations, troubleshooting guides, and meeting setup instructions.<br>• Adhere to government security standards and protocols in all IT operations.
<p>Robert Half is currently seeking an experienced IT Service Delivery Manager for our client in the Managed Services space. The <strong>Senior Service Delivery Manager</strong> is accountable for the operational success of managed IT services delivered to assigned clients. This role owns service performance, escalation management, and client satisfaction, acting as the bridge between customers and internal technical teams. Success is measured by reliable service delivery, strong client relationships, reduced operational risk, and continuous improvement across people, process, and technology.</p><p><br></p><p><strong>This is a Direct Hire position. </strong></p><p><strong>SPONSORSHIP/C2C ARE NOT AVAILABLE FOR THIS ROLE.</strong></p><p><strong>We are open to remote candidates around the US who are comfortable with travel to client sites (up to 20%).</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Own day-to-day and long-term service delivery outcomes for multiple managed services clients.</li><li>Ensure services are delivered in alignment with contractual obligations, SLAs, and defined KPIs.</li><li>Track and analyze operational performance, including:</li><li>Ticket volume, backlog, and resolution times.</li><li>SLA compliance and trend analysis.</li><li>Incident frequency, severity, and root causes.</li><li>Coordinate cross-functional teams (service desk, NOC, SOC, engineering, and project teams) to meet service commitments.</li><li>Identify service delivery risks early and drive mitigation plans before customer impact.</li><li>Serve as the primary operational contact for clients on service-related matters.</li><li>Lead regular service review meetings (QBRs/EBRs), covering:</li><li>Performance metrics and trends.</li><li>Escalations and incident summaries.</li><li>Risk posture, including security where applicable.</li><li>Recommendations for service optimization and roadmap alignment.</li><li>Manage client expectations through clear, timely, and professional communication.</li><li>Act as escalation owner for high-impact incidents and chronic service issues.</li><li>Lead major incident response, ensuring ownership, communication cadence, and resolution timelines.</li><li>Facilitate post-incident reviews and ensure corrective actions are implemented and tracked.</li><li>Reduce repeat incidents through structured root cause analysis and systemic improvements.</li><li>Coach and mentor service delivery staff and technical leads.</li><li>Establish and reinforce best practices for service management, escalation handling, and client communication.</li><li>Provide input on staffing models, workload distribution, and coverage planning.</li><li>Support onboarding of new clients and transitions from other service providers.</li><li>Drive continuous improvement in service processes, documentation, and operational workflows.</li><li>Partner with leadership to evolve service delivery standards, tools, and operating models.</li></ul>
We are looking for a skilled Support Project Manager/Lead to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will oversee project management initiatives, ensuring effective collaboration across teams and the successful delivery of project goals. This position offers a unique opportunity to utilize your expertise in Agile Scrum, project management, and content management systems while contributing to meaningful outcomes in the healthcare industry.<br><br>Responsibilities:<br>• Lead project planning efforts, ensuring objectives, timelines, and deliverables are clearly defined and met.<br>• Facilitate Agile Scrum processes, including sprint planning, stand-ups, and retrospectives, to maintain team productivity.<br>• Oversee the implementation and maintenance of content management systems (CMS) to support project goals.<br>• Collaborate with cross-functional teams to identify and address challenges, ensuring seamless project execution.<br>• Monitor project progress and adjust plans as needed to meet evolving business needs.<br>• Provide coding-related guidance and support where applicable to ensure technical alignment with project requirements.<br>• Prepare and deliver comprehensive project reports to stakeholders, highlighting progress, risks, and mitigation strategies.<br>• Ensure adherence to industry standards and project management best practices throughout the project lifecycle.<br>• Mentor team members on Agile principles and project management methodologies to foster a culture of continuous improvement.<br>• Coordinate with external vendors or partners as necessary to achieve project milestones.
<p>Our client is a well‑funded, fast‑growing organization in an exciting, evolving industry and is seeking a Senior Accounting Manager to support the continued growth and maturation of its accounting function. This role offers meaningful exposure to leadership, hands‑on ownership, and the opportunity to help shape processes in a dynamic environment.</p><p><br></p><p>This is an excellent opportunity for an accounting professional who enjoys balancing strategic thinking with day‑to‑day execution and wants to make an impact as a business scales.</p><p><br></p><p>What You’ll Be Responsible For</p><ul><li>Overseeing key areas of the general accounting function, including general ledger activity, financial reporting, and close operations</li><li>Supporting and improving month‑end, quarter‑end, and year‑end close processes, with a focus on accuracy, timeliness, and efficiency</li><li>Preparing and reviewing journal entries, reconciliations, and supporting schedules</li><li>Assisting with the development and maintenance of accounting policies, procedures, and internal controls in accordance with US GAAP</li><li>Partnering with cross‑functional teams to support financial reporting, compliance, and operational initiatives</li><li>Contributing to process improvements and system enhancements, including ERP‑related projects and automation efforts</li><li>Reviewing financial data to identify trends, inconsistencies, and opportunities for improvement</li><li>Providing guidance and support to accounting staff and contributing to a collaborative, growth‑oriented team environment</li><li>Assisting with special projects related to business expansion, system implementations, or organizational growth</li><li>Taking a flexible, hands‑on approach and supporting the accounting team as needed</li></ul><p><br></p><p><br></p>
***100% onsite, Monday-Friday, in Gaylord, MN**** <br> Robert Half has a client with a permanent opening on their desktop support team in their Gaylord, Minnesota location. This is a Contract to permanent position within the manufacturing industry, offering an exciting opportunity to provide vital IT support across both office and production environments. The ideal candidate will possess strong technical skills, a proactive approach to problem-solving, and the ability to deliver outstanding customer service. <br> Responsibilities: • Offer daily IT support to users in office and manufacturing settings, ensuring minimal disruption to operations. • Standard Windows 10/11 and Office 365 environment for tier 1 & 2 support. • Monitor, log, and resolve technical issues using the Service Management system. • Analyze recurring problems, determine root causes, and implement effective long-term solutions. • Provide detail-oriented and courteous customer support to both internal and external stakeholders. • Configure, deploy, and maintain enterprise endpoint devices to ensure operational efficiency. • Conduct regular system maintenance and adhere to established IT policies and procedures. • Stay adaptable to evolving priorities and emerging technologies in a fast-paced environment. • Assist with creating and managing IT-related budgets to support organizational needs. • Travel domestically up to 10% to provide onsite support when required. <br> ANYONE INTERESTED IN FURTHER DETAILS SHOULD CONTACT ROBERT BROMMEL AT 612-503-4032.
<p>We are seeking a <strong>hands-on Infrastructure Manager</strong> to support a large education-focused organization in the <strong>San Antonio area</strong>. This position is <strong>fully onsite</strong> and offered on a <strong>temp-to-hire</strong> basis. The ideal candidate is a strong technical generalist who can operate at both a strategic and tactical level while supporting a diverse end-user environment.</p><p>Key Responsibilities</p><ul><li>Deliver <strong>Level II and Level III</strong> support for systems, servers, and end-user workstations</li><li>Oversee and respond to alerts from endpoint protection and security platforms</li><li>Monitor and maintain on-prem and cloud-based server environments, ensuring availability and performance</li><li>Administer and support <strong>Google Workspace</strong> environments for staff and students</li><li>Support application lifecycle activities including deployment, updates, integrations, and license management</li><li>Participate in planning and execution of district-wide systems integrations and infrastructure initiatives</li><li>Manage and maintain <strong>mobile device management (MDM)</strong> for organization-owned devices</li><li>Support filtering and content control systems for student devices, both on-site and remote</li><li>Maintain and support <strong>backup and disaster recovery</strong> solutions and related hardware</li><li>Assist with system security reviews, audits, and investigative efforts</li><li>Configure, deploy, and maintain <strong>camera servers and surveillance services</strong></li><li>Maintain Active Directory, file shares, and system filtering protocols</li><li>Create, update, and deploy system images across environments</li><li>Test and evaluate new hardware, software, and support tools prior to rollout</li><li>Assist with computer lab builds, refreshes, and upgrade projects</li><li>Support student online testing initiatives, including readiness assessments</li><li>Deploy, manage, and maintain on-site testing cache servers</li><li>Develop and update technical documentation and standard operating procedures</li><li>Coordinate with third-party vendors for system access, troubleshooting, and issue resolution (remote and onsite)</li><li>Assist with vendor scope-of-work definition and technical validation</li><li>Provide end-user support and issue resolution via email, phone, and other electronic communication channels</li></ul><p>Technical Skills & Experience</p><p>To be successful in this role, candidates should demonstrate experience with:</p><ul><li>Windows and macOS environments</li><li>Windows Server (2012–2019)</li><li>Active Directory administration</li><li>Cloud and on-prem infrastructure support</li><li>Moderate networking knowledge (routing, switching, and basic troubleshooting)</li><li>Aruba networking equipment</li><li>Routers, switches, and firewall technologies</li><li>Firewall platforms such as <strong>Palo Alto or Fortinet</strong> (configuration or programming experience is a plus)</li><li>Endpoint and internet security tools</li><li>Command-line fundamentals across <strong>Windows, Linux, and Unix</strong> systems</li><li>Standard productivity and internet-based software platforms</li></ul><p><br></p>
We are looking for an experienced IT Director to lead technological initiatives and manage IT operations in Jacksonville, Florida. The ideal candidate will have a strong background in technology leadership within industries such as supply chain, manufacturing, or electrical energy services. This role requires a strategic thinker capable of driving innovation and ensuring the seamless integration of systems and processes.<br><br>Responsibilities:<br>• Oversee IT operations, including infrastructure management, cybersecurity, cloud computing, and disaster recovery planning.<br>• Develop and implement enterprise-wide policies to support technology infrastructure and ensure compliance.<br>• Lead the integration and optimization of software platforms and workflows to enhance organizational productivity.<br>• Manage the implementation of supply chain, warehouse, and financial management solutions.<br>• Drive innovation by fostering the adoption of artificial intelligence and advanced data analytics.<br>• Develop and present business cases for technological investments, including buy, build, and service decisions.<br>• Negotiate contracts, optimize licensing agreements, and maintain strong vendor relationships to ensure service quality.<br>• Provide leadership in engineering, data collection, and the monitoring of remote operation centers and assets.<br>• Establish IT strategies and roadmaps to align technology initiatives with business objectives.<br>• Supervise helpdesk operations and support services to maintain high levels of user satisfaction.
<p>We are looking for a skilled Desktop Support Analyst to join our team in Klingerstown, PA with occasional travel to Newark, NJ/ Elizabeth, NJ (after training). This contract position with the potential for a permanent role offers an opportunity to provide technical assistance across office environments and manufacturing facilities. You will play a key role in resolving immediate IT issues while contributing to long-term technological improvements.</p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive IT support for desktop systems in both office and manufacturing settings.</p><p>• Respond promptly to technical issues, ensuring minimal disruption to operations.</p><p>• Maintain and troubleshoot desktop hardware, including workstations and peripheral devices.</p><p>• Administer and manage Active Directory for user accounts and access control.</p><p>• Deploy and configure Windows 10 operating systems and ensure optimal performance.</p><p>• Handle desktop imaging processes to streamline system setups and updates.</p><p>• Collaborate with plant management and IT teams to recommend and implement technology solutions.</p><p>• Monitor system performance and identify areas for improvement.</p><p>• Provide guidance and training to end-users on software and hardware functionalities.</p>
We are looking for a dedicated Application Support Engineer to join our team in Piscataway, New Jersey. In this long-term contract role, you will leverage your technical expertise to support and maintain the organization's learning management system and provide assistance to internal and external partners. This position requires a strong blend of problem-solving skills, administrative capabilities, and technical knowledge to ensure the optimal functionality of our platform.<br><br>Responsibilities:<br>• Provide technical support as the administrator of the organization's learning management system, diagnosing and resolving platform-related issues.<br>• Collaborate with internal and external teams to implement technical fixes and enhancements for the platform.<br>• Research emerging technologies and recommend improvements to enhance user support and operational efficiency.<br>• Create and update user guides and documentation to assist stakeholders in navigating the platform.<br>• Manage course uploads and produce both standard and customized reports to support organizational needs.<br>• Assist with onboarding and technical implementations for new partners using the learning management system.<br>• Participate in testing and reviewing requirements for platform enhancements, including writing user acceptance testing scripts.<br>• Coordinate virtual events and webinars, handling registration setup, production support, and post-event reporting.<br>• Conduct keyword research and content audits to optimize the platform's website and improve data integrity.<br>• Generate analytics and usage reports for eLearning products, identifying trends and actionable insights to support decision-making.
<p><strong>About the Role</strong></p><p>We are seeking an experienced <strong>Mail Engineer</strong> to support enterprise‑level Messaging and Mobile Device Management (MDM) services for a federal program. This role focuses on the design, configuration, integration, testing, release, maintenance, and support of Microsoft O365 Cloud, Exchange, Intune/Apple Business Manager, Azure, and related security and compliance systems. This hybrid role requires two days onsite weekly in Washington, DC.</p><p><br></p><p><strong>Duration:</strong> 6 Months (Possible Extension)</p><p><strong>Work Location:</strong> Washington, DC (Hybrid – 2 days onsite per week)</p><p><strong>Clearance:</strong> Public Trust (must be able to obtain)</p><p><strong>Schedule:</strong> Standard Business Hours</p><p><strong>On-Call:</strong> Yes – 24/7 rotation</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide support across Microsoft O365 Cloud, Exchange, Intune with Apple Business Manager, Azure, OneDrive for Business, Outlook, Office Suite, and Microsoft Security & Compliance solutions.</li><li>Collaborate with Service Desk, Incident Management, Desktop Engineering, Application Hosting, Executive Support, and Infrastructure teams to ensure service availability and customer satisfaction.</li><li>Manage incident requests and restorations, including queue management, SLA adherence, and full lifecycle resolution.</li><li>Coordinate changes and releases for Mail and MDM services including architecture, configuration, scheduling, risk analysis, approvals, testing, deployment, and monitoring.</li><li>Fulfill requests for role‑based access, permissions, distribution groups, availability, and feature functionality.</li><li>Support critical incident, event, problem, configuration, and change management processes.</li><li>Conduct root cause analysis, create workarounds, and resolve issues in partnership with hosting, infrastructure, and third‑party vendors.</li><li>Assess, report, and remediate security vulnerabilities, patches, upgrades, email blocking, and other threat‑reduction measures.</li><li>Monitor and report on performance, licensing, access, and capacity; recommend optimization solutions.</li><li>Maintain and update system designs, architecture documents, SOPs, work instructions, and knowledge articles.</li><li>Manage daily operational reporting, communications, and risk management for stakeholders</li></ul>
<p>Join our dynamic and growing Managed IT Services Provider as a Level 3 IT Helpdesk Engineer. We are looking for a highly skilled technical leader to serve as the final escalation point for complex technical issues across diverse client environments. This in-person position is ideal for senior engineers who thrive in high-accountability, hands-on MSP settings.</p><p>Key Responsibilities:</p><ul><li>Act as the top-level escalation for complex production issues.</li><li>Diagnose and resolve advanced problems in infrastructure, cloud, identity, and applications.</li><li>Lead root cause analysis and implement long-term remediation solutions.</li><li>Design, implement, and maintain enterprise-grade IT solutions.</li><li>Take ownership of complex technical projects for both clients and internal teams.</li><li>Ensure seamless transition of new services and solutions into support.</li><li>Mentor and support Level 1 and Level 2 engineers.</li><li>Maintain thorough documentation and uphold technical standards.</li></ul><p>Technical Focus Areas:</p><ul><li>Administer and support Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive).</li><li>Manage Windows Server and Windows OS environments.</li><li>Troubleshoot and manage VMware vSphere/vCenter systems.</li><li>Design and support Azure and hybrid cloud environments, including Azure Virtual Desktop (WVD), FSLogix, and multi-session Windows.</li><li>Implement and maintain SAML SSO, MFA, and cloud identity solutions.</li><li>Lead endpoint management with Microsoft Intune / Endpoint Manager and deploy Windows Autopilot.</li><li>Automate processes using PowerShell scripting.</li></ul><p><br></p>
We are looking for an Endpoint Management Specialist to join our team in Rancho Palos Verdes, California. In this role, you will be responsible for deploying and managing hardware, software, and operating system configurations across multiple locations. This position requires expertise in endpoint protection, system imaging, and application deployment using tools like Intune, Microsoft Deployment Toolkit, and System Center Configuration Manager. This is a contract position with the potential for long-term employment.<br><br>Responsibilities:<br>• Deploy and evaluate new hardware and software to streamline remote installation processes.<br>• Create, test, and maintain customized operating system images and application deployment packages.<br>• Implement and manage Intune configuration policies, scripts, and Windows Autopilot settings.<br>• Oversee enterprise-level antivirus and endpoint protection systems for servers and workstations.<br>• Manage Windows Software Update Services to test and approve updates for deployment.<br>• Develop and maintain technical documentation to ensure accurate system configurations and troubleshooting procedures.<br>• Provide training and support to IT staff on system processes and configurations.<br>• Assist in the management of multifunction device fleets and security camera systems.<br>• Design and implement APIs for software and service integration.<br>• Plan and execute OS deployment packages using Lite Touch and Zero Touch methods.
<p>Our client, a very well capitalized, private equity backed company that is in high acquisition mode with a number of current nationwide targets, is recruiting for their Manager of Technical Accounting and Deal Analysis to join their world class team. Based in the Washington, DC area, this is a ground floor opportunity for a talented Technical Accounting Manager to take their career to the next level quickly with a great amount of career runway as this company rapidly builds their finance team and overall infrastructure. This newly created Manager of Technical Accounting position will work with a tenured Controller support their talented CFO closely. This opportunity offers a chance to work in a dynamic environment, where your skills in public accounting, business combinations, and financial reporting will be highly valued. This role will oversee the preparation of opening balance sheets for acquisitions, ensure compliance with relevant accounting standards, and support the Controller in various technical accounting tasks.</p><p><br></p><p>In addition, this role will provide accounting leadership and technical guidance for the corporate team and their acquisition integrations. Duties for this this exciting Manager of Technical Accounting and Deal Analysis position will include the following:</p><p><br></p><p>• Supporting ongoing acquisitions including preparation of opening balance sheets and support technical accounting matters related to the transaction</p><p>• Performing financial analysis to support deal structuring, including purchase price allocation and post-transaction adjustments.</p><p>• Calculating working capital by entity and ensure compliance with relevant accounting standards, such as ASC 805 for business combinations.</p><p>• Supporting the Controller's group with account reconciliations and accounting for intercompany transactions.</p><p>• Compiling cash forecasts and reporting relating to acquisitions</p><p>• Assisting with the maintenance of technical accounting standards such as ASC 805, 606 and 842</p><p>• Supporting the continued implementation of their new ERP systems</p><p>• Preparing workpapers and month-end reconciliations for balance sheet accounts and select income statement accounts.</p><p>• Identifying and valuing tangible and intangible assets, liabilities, and goodwill.</p><p>• Assisting to integrate acquired entities into the consolidated financial reporting systems</p><p>• Support the company's annual audits and tax filings.</p><p><br></p><p>Our client offers healthcare benefits as part of their total compensation package.</p><p><br></p><p>Please submit your resume in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this or one of our other active career opportunities in the Washington Metro area.</p>
