Kirk Key Interlock, part of the Sentric Safety Group, is seeking a Dynamics 365 Support Administrator to provide day‑to‑day operational support for Microsoft Dynamics 365 Finance & Operations (D365 F& O) across users. This role ensures the stability, performance, and reliability of D365 F& O by managing updates, supporting users from 1st to 3rd line, maintaining security and access controls, and coordinating testing cycles. The position sits within the IT Applications Team and reports to the Global Applications Lead.This is a hands‑on technofunctional support role ideal for someone with strong D365 F& O administration experience, solid understanding of finance and supply chain workflows, and the ability to troubleshoot, document, and communicate effectively with users across multiple regions.

• Bachelor’s degree in Computer Science, Information Technology, Finance, or Operations, or equivalent certifications related to Dynamics 365 F& O.• 2-5 years of experience working with Dynamics 365 Finance & Operations.• Strong understanding of Active Directory, SQL, and computer hardware.• Proven expertise in application support and troubleshooting within Dynamics 365 environments.• Familiarity with data management frameworks and the ability to ensure data consistency.• Ability to work collaboratively across teams and accommodate time zone differences.• Excellent communication skills and the ability to maintain confidentiality.• Experience with Microsoft Power Platform or reporting tools such as Power BI is a plus.• Demonstrated experience supporting enterprise applications, particularly Microsoft Dynamics 365 Finance & Operations, with a strong grasp of system architecture and user workflows.• Demonstrate comprehensive understanding of the D365 Finance & Operations update process including change management, regression testing, issue tracking and resolution, user training, and update deployment through LCS.• Ability to dissect complex issues, identify root causes, and implement effective solutions with minimal supervision.• Skilled in documenting, optimizing, and enforcing business processes that align with system capabilities and compliance requirements.• Comfortable working across departments and time zones, with the ability to translate technical concepts into clear, actionable language for non-technical stakeholders.• Embraces evolving technologies and business needs, with a track record of adapting quickly and contributing to continuous improvement initiatives.• Maintains high standards in data accuracy, system configuration, and documentation.• Passionate about empowering users through training, support, and clear guidance, fostering confidence and adoption of new tools.• Demonstrate high standards of ethical behavior and maintain confidentiality of sensitive information.

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North Canton, OH
onsite
Temporary
- USD / Hourly
Kirk Key Interlock, part of the Sentric Safety Group, is seeking a Dynamics 365 Support Administrator to provide day‑to‑day operational support for Microsoft Dynamics 365 Finance & Operations (D365 F& O) across users. This role ensures the stability, performance, and reliability of D365 F& O by managing updates, supporting users from 1st to 3rd line, maintaining security and access controls, and coordinating testing cycles. The position sits within the IT Applications Team and reports to the Global Applications Lead.This is a hands‑on technofunctional support role ideal for someone with strong D365 F& O administration experience, solid understanding of finance and supply chain workflows, and the ability to troubleshoot, document, and communicate effectively with users across multiple regions.
2026-01-29T15:53:43Z

Dynamics 365 Support Administrator Job in North Canton, OH | Robert Half